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I tried to set up my orbit to sync with works exchange server and it ended up applying some security setting making me set a password. Now i've got rid of the sync relationship i still have this password control. I've been in the 'lock' settings and the check box to untick is greyed out!
Can anyone tell me how to get rid of this annoying thing so i don't have to type in a password every 5 seconds!!???
I've always had my work email (Exchange) connected to my Evo, no matter which ROM I was running. Had it hooked up with CM6 RC1, no problems. Had a bit of trouble getting it set up with CM6 RC2, but was able to get it working with a fake domain, which took me to the manual setup screen. All is well, except...
Now I'm getting random notifications that Exchange needs security settings changed. I can click on the notification and it's not telling me specifically what I need to enable. Under security in the settings menu, Email is set as a device administrator (can't remove it from there or it disables my account.) The thing is, even without security enabled, I'm still able to send and receive email.
I know on my old WinMo phone, Exchange automatically enabled PIN locking of the screen - but it's not enabling the security that it needs to here. Any idea what I need to change?
I had that notification for a long time..i went into my OWA through the web and had to delete all my previous devices to my exchange account and re setup my exchange and havent seen that notification since..
All of a sudden I can no longer disable my screenlock. I recently enabled it briefly during a week long trip out of the country (in case the phone got stolen or lost), but am now unable to disable it.
When I go to Settings->Security->Screenlock, it asks for my PIN, and then I am given the standard screen to "Select screen lock".
The options are as follows:
None (Grayed out)
Disabled by administrator, encryption policy, or credential storage.
Slide (Grayed out)
Disabled by administrator, encryption policy, or credential storage.
Face Unlock (Grayed out)
Disabled by administrator, encryption policy, or credential storage.
Pattern (Enabled)
PIN (Enabled)
Password (Enabled)
I have 3 gmail accounts, neither of them have any sort of device administrative features that I know of enabled.
Any ideas?
npike said:
All of a sudden I can no longer disable my screenlock. I recently enabled it briefly during a week long trip out of the country (in case the phone got stolen or lost), but am now unable to disable it.
When I go to Settings->Security->Screenlock, it asks for my PIN, and then I am given the standard screen to "Select screen lock".
The options are as follows:
None (Grayed out)
Disabled by administrator, encryption policy, or credential storage.
Slide (Grayed out)
Disabled by administrator, encryption policy, or credential storage.
Face Unlock (Grayed out)
Disabled by administrator, encryption policy, or credential storage.
Pattern (Enabled)
PIN (Enabled)
Password (Enabled)
I have 3 gmail accounts, neither of them have any sort of device administrative features that I know of enabled.
Any ideas?
Click to expand...
Click to collapse
Check Security->devices administration if there is anything like an app or an account that is running like an administrator delete it and try again.
Also when i had problems with face unlock freezing and rebooting i just unistalled some apps and then it was working flawlessly.
Hope that helps.
Sent from my Galaxy Nexus
The only thing there is Lookout, and it is not enabled.
EDIT: Uninstalled Lookout, still disabled
Do you have full device encryption or a work exchange account on the device?
Do you use a VPN connection?
No exchange accounts, only gmail accounts. I even removed all but my primary gmail account to see if it would make a difference.
I do have a VPN connection, but it is not active. (and pre-dated this problem)
Thanks for the suggestions so far
npike said:
No exchange accounts, only gmail accounts. I even removed all but my primary gmail account to see if it would make a difference.
I do have a VPN connection, but it is not active. (and pre-dated this problem)
Thanks for the suggestions so far
Click to expand...
Click to collapse
If you have VPN credentials stored, you are required to use a "secure" screen lock. Something may have glitched and not required it when you set up the account, but my guess is that is what is preventing you from disabling the screen lock.
Were you using the facial recognition unlock earlier? I think the system lets you slip by if you have that set before entering credentials, but won't let you choose it afterwards.
I had the same problem when i tried to setup an exchange email account and installed a certificate.
Fixed it by deleting all certificates.
Settings>Security>Clear credintials
It's probably not the "correct" answer but if you can't get it sorted out try the app "No Lock" which disables the lock screen. I used it for the longest time and it worked great.
Quick simple question.. Do you have the "lock screen when pressing power button" tickbox checked?
rsalama said:
I had the same problem when i tried to setup an exchange email account and installed a certificate.
Fixed it by deleting all certificates.
Settings>Security>Clear credintials
Click to expand...
Click to collapse
That did the trick, Thank YOU!
Lock screen
You Should go
setting/security/credential Storage/clear credential
then ok.
codesplice said:
If you have VPN credentials stored, you are required to use a "secure" screen lock. Something may have glitched and not required it when you set up the account, but my guess is that is what is preventing you from disabling the screen lock.
Were you using the facial recognition unlock earlier? I think the system lets you slip by if you have that set before entering credentials, but won't let you choose it afterwards.
Click to expand...
Click to collapse
Thank you codesplice! I had the same problem today and your answer helped me solved the problem. The screenlock could be disabled right after I deleted the VPN account.
codesplice said:
If you have VPN credentials stored, you are required to use a "secure" screen lock. Something may have glitched and not required it when you set up the account, but my guess is that is what is preventing you from disabling the screen lock.
Were you using the facial recognition unlock earlier? I think the system lets you slip by if you have that set before entering credentials, but won't let you choose it afterwards.
Click to expand...
Click to collapse
Removing my VPN connection solved the problem for me!
My 2 cents. I had the same issue today when i tried installing corporate email. The certificate had me setup a screen password encrypt my card and another bunch of things. Soon i got pissed off by the password prompt and decided to delete my mail account and rebooted. Guess what.. the credentials did not go. my password could not be disabled. I even tried clearing credentials in security but it did not help. I check device administrators and there was nothing.
So here's finally what solved the issue. The device administrator got deleted when i uninstalled the email account. So i re setup my account and then went back into the device administrators. Now i saw email app as a device admin. It has a check box which was enabled. i disabled it.. rebooted the mobile and cleared credetials again. Again reboot and was able to disable lock. Key was to disable the administrator while the app was installed.
rsalama said:
I had the same problem when i tried to setup an exchange email account and installed a certificate.
Fixed it by deleting all certificates.
Settings>Security>Clear credintials
Click to expand...
Click to collapse
thanks - that worked! I have had a VPN connection setup and then deleted it. It still did no allow me to remove the screen pattern. After deleting all the certificates it finally worked.
reza1reza1 said:
You Should go
setting/security/credential Storage/clear credential
then ok.
Click to expand...
Click to collapse
Obviously the credentials are there for a purpose. So this is bad advice, unless you can explain why everybody can suddenly do without the credentials.
If your little finger itches, would you hack it off?
rsalama said:
I had the same problem when i tried to setup an exchange email account and installed a certificate.
Fixed it by deleting all certificates.
Settings>Security>Clear credintials
Click to expand...
Click to collapse
It worked!!! Thanks a lot!!
rsalama said:
I had the same problem when i tried to setup an exchange email account and installed a certificate.
Fixed it by deleting all certificates.
Settings>Security>Clear credintials
Click to expand...
Click to collapse
npike said:
That did the trick, Thank YOU!
Click to expand...
Click to collapse
my clear credential is also gray
Sure fix
This didn't work for me too. The fix is download clean master and in accessibility settings turn on clean master. If nothing work,this will surely
I'm having trouble getting Push Email working in Jelly Bean 4.1.1 without Auto Sync on.
With ICS (and all previous versions of Android 2.2 and 2.3) I was able to still have my emails pushed to the phone without having Auto Sync enabled. For some reason it own't work in JB.
I don't want to have Auto Sync as i try to turn as much off as i can to save battery life.
Has anyone heard of something being changed on JB to not allow Push to work without Auto Sync.
Thanks in advance for any info provided.
I initially had the same problem. Here's what worked for me, no guarantee it will work for you. When setting up my account I cleared the default port setting and just left it blank. Then my work server set the proper number.
Been having the same issue.
Now trying your potential solution and will see.
Update:
This does, oddly, seem to have worked.
Re-Update:
Nope. Back to non-functioning.
furryfrog said:
Been having the same issue.
Now trying your potential solution and will see.
Update:
This does, oddly, seem to have worked.
Click to expand...
Click to collapse
Seconded.
This worked. The battery on my Nexus S was drained in 5 hours of stand-by yesterday and the battery usage was 70% Exchange. Checked my work email via the pc and I had about 50 emails that didn't get to my phone.
Found this thread, went to my exchange settings and removed the "0" from the port setting, clicked save and voila, emails rolling in fine.
There is no way to make it work!!!
:crying::crying::crying:
I am desperated. A couple of days after installing JB 4.1.1 the automatic official update from Google, the Exchange email account suddenly gave up working. After deleting and recreating several times the account the email still could not be synchronized. I configure everything in automatic option but it does not work. I delete the port number and leave it blank but it does not work.
I always get the same error inside the Exchange application with emails previously synchronized, that the application cannot connect to the server but the server is up and running and the configuration is correct. When I delete the accound and recreate once more again and open Exchange app it remains long long time waiting for sync, but it never syncs.
Sometimes when trying to tweak the configuration I get the system message that the account is not found.
It drives me crazy. After trying everything explained above several times I finally succeed to synchronize by activating the general sync button in the main desktop applet (the one for Energy saving which has GPS, WiFi, screen light level, Sync and Bluetooth) and waiting for the system to ask me for reactivating the Security - Device Manager options to allow the security policy specified by the email server.
Do I have to set always the general sync button on?. It will drain the battery, won't it?. Why suddenly it looses the connection and I have to make all this mess to recoup the connection to Exchange server and sync again my corporate email?
josimal said:
:crying::crying::crying:
I am desperated. A couple of days after installing JB 4.1.1 the automatic official update from Google, the Exchange email account suddenly gave up working. After deleting and recreating several times the account the email still could not be synchronized. I configure everything in automatic option but it does not work. I delete the port number and leave it blank but it does not work.
I always get the same error inside the Exchange application with emails previously synchronized, that the application cannot connect to the server but the server is up and running and the configuration is correct. When I delete the accound and recreate once more again and open Exchange app it remains long long time waiting for sync, but it never syncs.
Sometimes when trying to tweak the configuration I get the system message that the account is not found.
It drives me crazy. After trying everything explained above several times I finally succeed to synchronize by activating the general sync button in the main desktop applet (the one for Energy saving which has GPS, WiFi, screen light level, Sync and Bluetooth) and waiting for the system to ask me for reactivating the Security - Device Manager options to allow the security policy specified by the email server.
Do I have to set always the general sync button on?. It will drain the battery, won't it?. Why suddenly it looses the connection and I have to make all this mess to recoup the connection to Exchange server and sync again my corporate email?
Click to expand...
Click to collapse
I have done the same with no luck either.
I currently have the trial version of Touchdown installed to use for syncing in the meantime, but that's not what I want.
Yes, the sync button will drain battery, and I have gotten Exchange to work with that turned on. I want my simple push email to always function regardless of the system background data sync being on or off - like it used to.
furryfrog said:
I have done the same with no luck either.
I currently have the trial version of Touchdown installed to use for syncing in the meantime, but that's not what I want.
Yes, the sync button will drain battery, and I have gotten Exchange to work with that turned on. I want my simple push email to always function regardless of the system background data sync being on or off - like it used to.
Click to expand...
Click to collapse
By now it's still working fine. Let's cross fingers. But always with Sync button on. My conclusion is that also we must be careful with the device manager option the security settings. It allows Exchange to access system security settings. If not, the system perhaps blocks the synchronization. Battery does not look to drain much faster than before with Sync button off.
Exchange Email on Jelly Bean 4.1.1 - Waiting for Sync forever
today I got my new galaxy nexus phone with JB 4.1.1 and I am facing the same issue as mentioned by other members. I have tried the following and none of them have worked so far
I am able to connect to my exchange server but its the "waiting for sync" that's not working
1 - removing and recreating my corporate email account more than once
2 - removed the PORT and let the app set it for me didn't work
3 - went to settings and did sync from there for my account didnt work
4 - enabled auto sync and that didn't work
I'm not sure everyone is understanding the proper use of Syncing. Basically yes your account has to have Sync on. The other option is only the Method it will use. For example if you choose "Automatic (Push)" that just means that when your work server gets an email it will push it to your phone (i.e. your phone doesnt check at all... it waits for communication from the server which is the best battery saving sync option). So if you turn Sync completely off your phone will no longer receive the push emails (you can turn sync off on all other accounts).
Removing the port will likely not do anything. It will either just use the default (443) or not use one and it wont work at all. As an example I have a hotmail calendar that I share with my girlfriend (we keep our social stuff in it). When I create the account I choose not to sync anything but the calendar and set it to "Automatic (Push)". This means that my phone should almost never use battery on that account until one of us adds something to it.
If it worked in ICS it was likely a bug that was fixed in JB. When you turn Sync off it means no syncing will happen at all (push or otherwise)
My problem with exchange is.
Setting up configuration = all ok
Server verifies = all ok
But my company requires a security verification through pin. In ICS it automatically made that security option available.
In JB I'm stuck in exchange setup (name, signature, ...)
Synchronizing loop
(send from Nexus S JRO03E)
Email Security settings issue
sheepz said:
My problem with exchange is.
Setting up configuration = all ok
Server verifies = all ok
But my company requires a security verification through pin. In ICS it automatically made that security option available.
In JB I'm stuck in exchange setup (name, signature, ...)
Synchronizing loop
(send from Nexus S JRO03E)
Click to expand...
Click to collapse
Same issue here.. It just doesnt show the menu to activate PIN and the email doesnt sync... Need help!!!
Can you not just go ahead and set a PIN before trying to Sync? If its already there the phone wont ask you to do it
any fix for this Jelly Bean bug? It just waiting for the sync.
I use 3 separate exchange accounts and dont have this bug at all. I'm not even really sure what it is. Each time I add my Exchange account right after I click "Activate" I get a little notification that says I need to update my security and I put in my PIN and away I go
I had the same error because of limited internal storage. This is what happened:
1. After update to the new OS, all the apps automatically downloaded and installed on the internal storage.
Note: You may want to check your internal storage first to make sure that you have the same issue [Settings->System Settings->Storage].
2. Sometime after that my email stopped syncing.
3. I did reboots and add/delete many time, but still got the "waiting to sync" message.
What worked !
1. Settings -> Manage apps ->Downloaded (scroll left).
2. Click on individual apps and then click "Move to USB storage".
Once space was freed on the internal storage, everything started working.
---------- Post added at 01:34 PM ---------- Previous post was at 01:28 PM ----------
chkamran said:
I had the same error because of limited internal storage. This is what happened:
1. After update to the new OS, all the apps automatically downloaded and installed on the internal storage.
Note: You may want to check your internal storage first to make sure that you have the same issue [Settings->System Settings->Storage].
2. Sometime after that my email stopped syncing.
3. I did reboots and add/delete many time, but still got the "waiting to sync" message.
What worked !
1. Settings -> Manage apps ->Downloaded (scroll left).
2. Click on individual apps and then click "Move to USB storage".
Once space was freed on the internal storage, everything started working.
Click to expand...
Click to collapse
Note: I did reset the phone before the update which resulted in the automatic download and install.
raghav12 said:
Same issue here.. It just doesnt show the menu to activate PIN and the email doesnt sync... Need help!!!
Click to expand...
Click to collapse
Nexus S runnning 4.1.1 stock
This worked for me:
remove port in the incomming server setting
set update to "push"
enable the SYNC button
I used to manualy sync, whenever i needed to access my cooperate mail.
Good luck!
I've tried the stock exchange email app a few times and found it to be overall fairly good. however until I can have the inbox show mail from all folders then it's useless as a mobile email client. I cant be going into each folder (I have 30ish separate email folders with rules on exchange that automatically puts mail from x client into x folder)
I this something that can be done or am I missing a trick. also having to go into each folder and set it's sync options individually is a bind. I'd really love to use the stock client as it looks and behaves far better than (touchdown) but without a unified inbox from all the email folders it's a no no.
Other than that the exchange client works perfectly for me on 4.1.1 (AOKP)
Hi all.
Same issue as others and bk13 After the JB update, Exchange stopped working, as well as Hotmail connection.
I can get the set up done like another here, it is confirmed, but gets stuck at Waiting for Sync endless circle. It is set up to automatic (push) and sync email.
I tried the leave port blank, and it filled in with the 443 default port.
Please help.
I can't get the hotmail to work either, and I see from other forums, it is an issue. what a pain.
Found this on another forum and it work for me. I will see if it will let me set up my Hotmail account now.
It worked for my Hotmail account also. I had to go back and re-check the Auto Data Sync but it worked. Finally, back to normal...
I've found a solution here. Credit goes to Keith Hurst.
JellyBean 4.1.1 Sync | AVForums.com - UK Onlineolution:
Settings --> Data Usage --> Menu --> and check Auto Sync Data
Try setting up Exchange account again and you'll see the prompt to activate a Device Administrator this time.
Thanks,
no connection
when I add my exchange account with the correct settings I do not get a connection?
when I use the same credentials on a Samsung Galaxy SII or SIII instead of my own Samsung Galaxy Nexus it works fine???
I'm Runing JB (4.1.1) and my @work exchange account version = Exchange 2010 SP2 rollup 4
---------- Post added at 11:23 AM ---------- Previous post was at 11:02 AM ----------
apoc [t.i.m.] said:
when I add my exchange account with the correct settings I do not get a connection?
when I use the same credentials on a Samsung Galaxy SII or SIII instead of my own Samsung Galaxy Nexus it works fine???
I'm Runing JB (4.1.1) and my @work exchange account version = Exchange 2010 SP2 rollup 4
Click to expand...
Click to collapse
used this to fix it:
http://www.nonstop.co.il/kb/view.php?kb=29
(yes you need to be sys.admin or else ask your sys.admin to do so)
Emoze push mail for ICS
sniperIT said:
I'm having trouble getting Push Email working in Jelly Bean 4.1.1 without Auto Sync on.
With ICS (and all previous versions of Android 2.2 and 2.3) I was able to still have my emails pushed to the phone without having Auto Sync enabled. For some reason it own't work in JB.
I don't want to have Auto Sync as i try to turn as much off as i can to save battery life.
Has anyone heard of something being changed on JB to not allow Push to work without Auto Sync.
Thanks in advance for any info provided.
Click to expand...
Click to collapse
I had similar issues with weird behavior of the push and sync and I installed Emoze Push client which gives me the ability to push any type of email ,obviously Exchange and IMAP but even POP3 which is very limited email protocol.
I've done benchmarks with the stock ICS email client and with several third party clients like Touchdown, Moxier, K9 and I find that Emoze has the advantage in almost every aspect.
Push notification is stable and fast ,less than 60 sec.
Battery consumption is low ,I’m able to work in push mode without charging for 22 hours.
I’m quite a heavy email user so it was kind of a surprise to me because I used to have 6-8 hours max with only one account working in push.
I have 5 email accounts which is about 100-200 email per day so no kidding ,this one really improved my life ,I’m less paranoid about my battery.
Other features which are quit useful are the security options that allows you to find the device location by SMS or email
and also to remote wipe or block by SMS.
This is cool because you don’t need PC connected to the internet to get the job done ,you can simply send SMS to your phone number to activate the security process.
Just yesterday, I was experiencing problems with Gmail closing on two devices (both my Nexus 7 and this phone), and I was wondering if anyone else had experienced the same problems?
I have already tried wiping the device and starting from scratch, clearing cache & defaults, and force stopping the app. As well as deleting my google account, and adding it back.
I was wondering if anyone would be able to help me with this problem, because I am SOL without my e-mail on my phone.
Apparently the logcat is too big for the forums attachment system, so I will put it in a dropbox.
This is not something that will just clear up after I wait a while, as it was working fine prior to yesterday morning, and then since than I haven't been able to access it, so it has been a full 24 hours at the very least.
did you try to update the app?
Tried running through "Googles" default troubleshooting, uninstalling updates, deleting cache, removing and adding my account back, etc.
Also, this issue doesn't occur when adding in a different account than the one stated in the logcat.
Also created a post on the Google Products Forum, as well as requested a ticket be made with Google Device Support.
http://productforums.google.com/d/topic/gmail/w1O7xrwJoG4/discussion
Have you checked the account that's having issues online to make sure it's working properly? I had a similar issue a while back on a different device from having the account logged into to many devices simultaneously and there was a security setting on the browser version that would temporarily disable the account until you did a security verification. I think its set up so you don't accidently leave your account logged in on an unknown device and someone gains access to it. I had to retrieve an email from my 2nd account used to register the gmail account that had a new password. My old password would still login but wouldn't allow gmail to load my emails or my account on my devices until I used the new password
We are legion, for we are many.
Sent from the DarkSide of the GalaXy with a MEK device