[Q] Bootloader issue - Desire HD Q&A, Help & Troubleshooting

I have a serious issue with my DHD since yesterday. The battery was empty and when I got home I put in the charger. Instead of the normal continuous red glow it was a blinking one. I also couldn't start my DHD at all.
I left it for some time and eventually it started up. Unfortunately it kept in the bootloader and none of the options work. I removed the battery for some time and reinserted it. Then the phone "flashed" (yes, the flash on the backside flashed..) and I couldn't start it for some time.
Anyone familiar with this problem? I've googled it for some time but no one seems to have had the exact problem.
At the store they said it was possible it was waterdamage and suggested I looked for an answer here before attempting an expensive repair (no warranty thx to the rooting).
Can anyone help me?

Not quite sure what the problem could be but if you were going to send it back for warranty you might want to try restoring your device to stock using this guide here. I know it says for Australia Vodafone but I'm sure you can find your RUU and use that instead. Might save you quite a bit of money if you were to go with that option.

Hmm, thx for your reply.
I can borrow a DHD full battery from a friend. Hopefully I can connect it to the computer then and do it.

Right..
I am connected to the phone (it says FASTBOOT USB). However I am unable to use the RUU application. What else can I try?

I'm not too sure what your situation is but if you would like to explain a bit on the current status of your phone I'm sure it would help others and myself in helping you. Like is your phone able to go into the bootloader? Does it already have Radio S-OFF/ENG S-OFF? Does it have any Recovery image like ClockworkMod Recovery installed? Have you tried flashing another custom Rom? Which steps have you performed whilst following the restoring guide?
Cheers

Alright, it now loads into bootloader:
ACE XA SHIP S-ON
HBOOT-0.85.0007
MICROP-0438
RADIO-26.03.02.26_M
eMMC-boot
Oct 11 2010. 12:47:02
HBOOT
FASTBOOT
RECOVERY
FACTORY RESET
SIMLOCK
IMAGE CRC
Recovery gives HTC green screen forever
FaCTORY RESET goes to fastboot
fastboot works

Now it will not start at all. I recharged my battery to full using another DHD but my phone won't start anymore.
Only the "flash" when I insert the battery.

Bon, I am one step further.
I waited a couple of minutes and started by DHD in bootloader mode (this worked!). Then I rebooted from the bootloader.
HTC screen appeared.. and yes! normal DHD screen appeared as well!
It is working. Charging workes with the full battery.
Now I inserted my old battery and it is flashing red. I am going to wait a couple of minutes and try to start it again. Let's see what happens then.

Bon, I am one step further.
I waited a couple of minutes and started by DHD in bootloader mode (this worked!). Then I rebooted from the bootloader.
HTC screen appeared.. and yes! normal DHD screen appeared as well!
It is working. Charging workes with the full battery.
Now I inserted my old battery and it is flashing red. I am going to wait a couple of minutes and try to start it again. Let's see what happens then.

Red flash normally if you press volume + up while booting
Sent from my Desire HD using XDA App

Good to know that it's working again! Could possibly be an issue with the battery rather than the phone itself, that would save you a lot of trouble I would imagine.

i have experienced that find an original ruu. new sense 3 would be the best. the zip versions are usable then flash through bootloader mail me for more information
[email protected]

Related

[Q] Another i broke my phone thread. [HTC Desire Brick]

Hoping someone can help me with this.
Ive been searching around various forums and such and the level of info is slightly overwhelming. Im kinda at at loss of which
route to go down. However most of what i have tried has not worked.
I have an HTC Desire, it was origanally running on orange. However, i unbranded it and unlocked it then installed a stock
HTC rom. Eventually updated to Froyo. This was done some time ago and i really dont remember what steps i took.
The Phone has been running fine with no issues, reboots or lockups at all. I had been using a "Three" sim and running fine for months.
I was playing "Angry Birds" (damn addictive game) with the charger plugged in an charging when the phone rebooted and got stuck on the HTC
Boot logo screen.
Im totally unable to boot into android and alas cant access the system.
It seems im unable to access adb in anyway but i seem to be able to run fastboot commands somewhat successfully.
I have no real way to access the SD card, i have no micro sd card convertor and i guess i cant access it if i cant boot into
android?
The only real info i can provide is from the Power+Back Screen:
BRAVO PVT1 SHIP S-ON
HBOOT-0.93.0001
MICROP-031d
TOUCH PANEL-SYNTH0101
RADIO-5.09.05.30_2
Aug 10 2010, 17:52:18
Unfortunately i bought this phone on ebay, so i cant send it back to orange (it was someones contract replacement, and uneeded)
Having read around it seems that HBOOT 93 and SHIP S-ON pretty much makes this unrecoverable?
Any assistance would be GREATLY appreciated!
Thanks in advance
*Update*
Partly answered my own question. Seems im able to add items to the sd card via fastboot flash /sdcard/ filename
However still not sure what files to add
could you boot into the recovery?
in fastboot mode, use vol down and power button to select.
h3llb3nd4 said:
could you boot into the recovery?
in fastboot mode, use vol down and power button to select.
Click to expand...
Click to collapse
Yes, however upon pressing recovery it goes back to the HTC Boot Logo.
Bumping this for my sanity.
have you tried flashing a PB99IMG.zip?
Ive tried sending a few PB99IMG files via fastboot flash /sdcard/ PB99IMG.zip
The file seems to send fine and i can see the progress bar on the fastboot interface on the phone. However i always get a message back about the signature being wrong. Perhaps as a result of the wrong PB file?
your phone crashing without you doing anything except gaming could indicate an hardware issue.
anyways, first of all, going to htc boot logo when choosing recovery is pretty normal - it takes about 20 seconds until recovery is started.
if it doesnt start after that time, your internal data is bugged. install one of those RUU roms, to bring back you phone to factory default os. you have to root it again afterwards, but it should restore a working system.
there are a lot of other ways to restore your phone, but try these first
Murdock thanks for the advice. I had previously tried a a few RUU's however it would never let me install a version older than i already had.
I also had a fair few niggles getting the PC to recognise my phone during RUU install.
I got around this by using the older version of HTC sync which worked great (v 2.0.40)
After searching around i managed to find:
RUU_Bravo_Froyo_HTC_WWE_2.10.405.2_R_Radio_32.44.00.32U_5.09.05.30_2_release_142828_signed.exe
This worked fine and currently the phone is working. However, it has rebooted itself once. I can only hope it stays stable as ive no idea about persistant boot issues.
If anyone is interested in the older version og HTC Sync or the Froyo RUU i shall be happy to upload them

Stuck on HBOOT screen :/, some help please :)

UPDATE TO MY PREVIOUS POST. I HAVE INCLUDED MUCH MORE DETAIL AS TO WHAT IS WRONG NOW. ANY HELP PLEASE?:
I am stuck in HBOOT currently, Ship s-off and of course my phone is rooted. What happened was my battery died sometime on the weekend and i tried turning it on to see the HBOOT screen. None of the buttons were responding when being pressed, not even the Vol. down + Power button was working... It randomly after a day decided to turn back on, then the next day i was at college and my battery went dead again and i'm now back at the HBOOT screen. I should have kept a check on it but i wasn't aware it would happen for a second time. Anyway...
I downloaded the PD98IMG.zip file and placed it on my goldcard (i'm on T-mobile) and attempted to re flash my device via the phone and left it for 6 hours or so whilst sleeping last night as it said it was parsing files. It sat on the same screen for the whole of the time. Tried flashing via my mac with instructions from a previous thread followed everything correct apart from putting into fastboot as i couldn't select it and thought it was worth a shot anyway Anyway, I came back with a message in terminal saying 'sending 'radio' (24960 KB)... FAILED (status malformed (1 bytes))'... As you could see it said failed. quite fed up now after looking for solutions since monday and i was hoping someone could come up with a fix :/.
If anyone knows whats going on with my DHD let me know ASAP. I am 95% sure its not bricked as its charging and turning on to HBOOT.
THANKS!!!!!
have you pulled the battery? thats what I normally do
Have you switched it back on without the charger plugged in?
Well i eventually got it working some how just after i posted this, but now it has just gone off again! It seems to be every time my battery goes completely dead. I plug it in, turn it on and Hboot screen pops up and repeats the same process each time, i dont know how to stop it doing this and i generally don't know how to get it back on.
I tried the ideas suggested but i've tried these previously and tried them again but no luck... One thing now though, my volume down button doesn't respond. If there is no fix i guess i'll just have to watch my battery usage but if anyone can suggest anything i can do to get it straight back on that would be great
I actually really need my phone to work right now , it ain't happening though, its been on hboot all day once again, it happens when the battery runs out, i press the power button and doesn't even vibrate or anything of the sort, just sits there and then pops up with the green writing after like 5 seconds saying:
SD Checking...
No image
Loading... (PD98IMG)
No image or wrong image
It says something like that, its only very briefly though. If anyone knows what i mean.... my phones on t-mobile so i made a goldcard so i could flash some roms, would that have anything to do with it?
THANKS!
Hi,
What info do you see in bootloader.
SHIP S-ON/OFF or ENG S-OFF
And have you performed Radio S-OFF?
andyharney said:
Hi,
What info do you see in bootloader.
SHIP S-ON/OFF or ENG S-OFF
And have you performed Radio S-OFF?
Click to expand...
Click to collapse
Yea i have ship s-off, which is shown. I can't press the volume buttons on the h-boot screen to scroll through menu either just to add... DO you actually have any clue what this may be?
Yeah, you've messed up your handset.
Letting your battery run completely flat will damage your battery. It shouldn't however harm your handset.
What I'd recommend doing, as you already have a goldcard, download the 1.32.405.6 PD98IMG.zip put that on your card and boot into bootloader. Follow the prompts and restore your handset.
Oh my battery is fine, i know for future reference to not let it run completely dry! will that mean i won't have the rom, which i previously flashed? Do i put the PD98IMG file on the goldcard or on my normal sd that i am currently using?
There is something wrong with your phone. When your battery dies your handset shouldn't lock you in HBOOT.
Put the PD98IMG.zip on your goldcard. You will lose everything that is not backed up.
Its your call, stay stuck in HBOOT or try to recovery it.
I'll give it a try and let you know the out come, thabks! By the way, after this wht should i do to get miui back up and running, the sme as what i previously did ?
I'll go for the recovery of course haha... Thanks anyway though, i'll give it a shot and see how it goes down . I'll let you know if i have any success!
How long does it take for it to Parse the package? it automatically started doing it so.
Update: Well I have had this going for quite some time now and its continued to show the following...
Parsing...(SD ZIP)
Bootloader
Boot
Recovery
System
UserData
Splash1
Splash2
TP
TP
TP
TP
Radio_V2
Radio_Cust
Would really appreciate any help ASAP as to why this has just been in the same position for quite some time, obviously something is not right?
Im guessing this isn't very common is it? nobody seems to know what to do
wow.. stuck in the same situation... ive rooted and unlocked my partners DHD from telus... just about a week ago, it just suddenly went to the white HBOOT screen. Since then, ive been able to somehow get into clockwork by pulling the battery out, plugging in the usb cable, then inserting the batter, it would somehow take me to the clockwork mods menu screen. I was using an outdated version tho. I would be able to reboot from that menu which would start regularly booting the phone. One interesting thing tho is that the volume - button stopped working around that time.... Ive been pulling my hair out trying to make a goldcard (did it once, but havent been able to do it since i started trying again) so i can reflash the stock telus ruu. For some reason, the goldcard program im using isnt finding the mm2... just the mm1 and mm0... any ideas why? im formating a 8gb class 4 micro sd card... fat32, ive tried 32 and 64kb sector sizes... any suggestions?
Aidanio said:
How long does it take for it to Parse the package? it automatically started doing it so.
Update: Well I have had this going for quite some time now and its continued to show the following...
Parsing...(SD ZIP)
Bootloader
Boot
Recovery
System
UserData
Splash1
Splash2
TP
TP
TP
TP
Radio_V2
Radio_Cust
Would really appreciate any help ASAP as to why this has just been in the same position for quite some time, obviously something is not right?
Click to expand...
Click to collapse
I´m in the same situation.I think the PD98IMG file don´t match with previously installed ROM (radio,hboot?)...I come from a MIUI ROM,android 2.3.4 version.
I´m proudly to inform you that I did it!
All the thing was (I think) the ROM manager who flashed a wrong recovery.
How I recovered it?
Without adb drivers,without goldcard,without downgrade.
Simply I downloaded a PD98IMG file,I unzipped it and I changed the recovery.img with a 3.0.2.6 recovery version.Ahh,I deleted the radio.img,too(I don´t know if matter or not).After this,I zipped the files again and I renamed the file to PD98IMG.Copy to sdcard,wait to process PD98IMG and finally the power and volume buttons revives!
Good bye!

Borrowed Desire won't boot (white screen)

Hi!
First off, I've been searching for the answer all afternoon, but with no luck.
Here's the thing. My GF borrowed my friends old Desire, because her Legend broke.
When we tried to boot it up, it was stuck at the white HTC screen. So i entered Hboot and tried to use recovery with no luck. Recovery was also stuck at white screen.
My friend had removed his SD card before we borrowed the phone. Could that be the problem? Both me and my friend are pretty new to rooting/flashing. All the info he could give me, was that he was running some Modaco rom, and had used Unrevoked to root the phone.
I tried to download a Modaco rom and rename it PB99IMG.ZIP and putting it at the root of our own SD card. No luck.
Then i tried to put the update.zip (CWM file) with the hope that I could then load recovery. Also no luck.
Also tried to plug in USB cable, so that I could maybe wipe phone and install a new RUU. USB was recognized in Hboot (HBOOT USB PLUG status), but no access gained on the computer. I have manually installed drivers.
My friend lives a bit far away. So is there a way I can solve this without his SD card?
Thanks in advance!
- Rasmus, Denmark
Please send the bootloader info.
Sent from my customized HTC Desire using TTP
when you run a RUU bot into FASTBOOT USB. Turn it off and then hold BACK and POWER. then run the RUU.
need more help check my guide.
davebugyi > I hope this is the info you need :
BRAVO PVT1 SHIP S-ON
HBOOT-0.93.0001
MICROP-031d
TOUCH PANEL-SYNT0101
RADIO-5.10.05.23
Aug 10 2010, 17:52.18
bortak> Awesome guide, will check it out right away!
Okay, so now i followed bortaks guide. Created a gold card, downloaded latest recommended RUU, and then ran it while connected with fastboot usb.
At first i had problems when the RUU rebooted the bootloader. The phone shut down and disconnected instead of rebooting. Tried a few times, and finally got the installation to move on by keeping the phone "alive" through pressing vol buttons -although with a black screen.
But by 29%, while updating radio, the installation froze. After some time i unplugged USB and let the installation fail. So now I'm stuck with the four triangles with exclamation marks. I can run the RUU again and again, but it keeps freezing at various stages of installation.
What to do? It's not bricked, so there must be hope?
Can I take a different approach? Through ADB perhaps?
Thanks again!
RUU installation keeps freezing on my pc! Tried to click vol button to perhaps keep the phone "alive", but then I got error 155
Can't seem to find anything on Google about RUU installs that freezes - do any of you know what to do? Can't I use ADB or anything to flash the ROM?
evilution.dk said:
Okay, so now i followed bortaks guide. Created a gold card, downloaded latest recommended RUU, and then ran it while connected with fastboot usb.
At first i had problems when the RUU rebooted the bootloader. The phone shut down and disconnected instead of rebooting. Tried a few times, and finally got the installation to move on by keeping the phone "alive" through pressing vol buttons -although with a black screen.
But by 29%, while updating radio, the installation froze. After some time i unplugged USB and let the installation fail. So now I'm stuck with the four triangles with exclamation marks. I can run the RUU again and again, but it keeps freezing at various stages of installation.
What to do? It's not bricked, so there must be hope?
Can I take a different approach? Through ADB perhaps?
Thanks again!
Click to expand...
Click to collapse
oooh dear you shouldnt have disconnected it whist it was updating the radio.
i fear you may now have a radio brick
So I can have bricked the radio - but the phone will still respond?
evilution.dk said:
So I can have bricked the radio - but the phone will still respond?
Click to expand...
Click to collapse
unfortunately yes, if you unplug the phone and turn it on, it should boot in RUU mode, at what point does it say FAIL! ?
if it is on the radio, then I'm afraid it's bricked.. if you managed to luck out somehow and it isn't, then you could try again.
When i turn it on, the black splash screen with exclamation marks comes on. If i try to turn it on with usb cable plugged in while running XP mode on virtual machine, i see the white screen with version informations. But it only says RUU with an orange background.
Tried to install the new Gingerbread RUU from the HTC hp, but it still freezes. Think I'm out of luck
hmm... stick your phone in the freezer (in a plastic bag) for 5-10 minutes then try again.
I know it may sound strange.. but it may be overheating or something.
Whoever you borrowed this from will not be happy haha
Sent from my HTC Desire using XDA App
Which RUU are you trying to install?
I had the same issue when I realised I was trying to install a 2.1 RUU on my desire which was a bit silly, I had identical problems. used the correct 2.2 RUU and all ok
voodooboy3000 - Was trying to install official 2.3 Gingerbread RUU.
elliottg61 - It was crashing all the time when he had it, so he said i could have it if I could fix it. I couldn't
I would give the original firmware a go and get it back to stock. was it originally locked to a specific provider? if not use this RUU
http://forum.xda-developers.com/showthread.php?t=869048
Your not even s-off. How did he use anything to root. Granted my experience is with the bravoC. The GSM I'm sure is different. I would find the newest ruu available and try to flash that from hboot. If it takes forever go away. Don't touch it. Don't unplug it. Don't do anything till its done. If it wont flash after 30 minutes your screwed I think. U can try it over again. But if u have an official ruu it should flash no problem. If it gonna flash.
Try flashing a shooter port on the og evo, or flash a rom on the shooter. It can seem to hang on you for a while but it just takes time.
Edit: try this just rename it and stick on root of SD card and boot phone with volume down and power and then leave it be.
http://www.filefactory.com/file/b4a4027/n/RUU_Bravo_Froyo_HTC_WWE_2.29.405.5_Radio_32.49.00.32U_5.11.05.27_release_159811_signed.exe
Sent from my PG86100 using XDA Premium App
evilution.dk said:
voodooboy3000 - Was trying to install official 2.3 Gingerbread RUU.
elliottg61 - It was crashing all the time when he had it, so he said i could have it if I could fix it. I couldn't
Click to expand...
Click to collapse
hahahahaha! gave you your first thanks because that made me laugh

[Q] How to unbrick my DHD?

Hi, I attempted to root my Desire HD yesterday, and it went horribly wrong.
I followed the instructions, and it was all going well, until the process effectively froze. From researching this, I found that where it would appear I had gone wrong was that my SD card was not mounted.
I attempted to restart my phone, but the buttons had no effect, so I removed the USb cable. This took to me to a screen on my phone where it showed some options, which I understand are normally navigated by the volume and power buttons but again, these did nothing. I couldn't turn my phone off, and I was unable to remove the battery, despite following online videos on how to do this... In the end, I left my DHD to run out off battery in the hope that maybe a simple restart would roll back the whole process. When it eventually ran out of battery, I briefly charged it (so as to be able to turn it back on). Whilst charging, the orange LED flashes, then stays on. I then pressed the power button. It now shows the simple "HTC" screen, until it runs out of battery, and again, the buttons have no effect. How do I return to the original state of the phone? There's no warranty on it or anything so I have no qualms about taking it apart if that is required.
Did the screen It took you in have green androids at the bottom thats called h -boot or was it in clockwork mod recovery
It had green androids at the bottom, with I think 3 of them at different angles
Hey dude.
Don't panic.
Follow my instructions here, http://forum.xda-developers.com/showthread.php?p=22306501 and all should be well.
Greg.
Sent from my Desire HD using Tapatalk
Did you have any luck?
Sent from my Touchpad using Tapatalk
No - I've found an image and put it on the mSD card, and it's recognised, but then it goes to the same old screen with all the options...
First of all, does your buttons (volumes and power) work fine in hboot screen?
What it your recovery? The DHD original one or CW re. or other custom re?
From above, if it is the original one, does your DHD unlocked?
The volume and power buttons work fine.
I don't know which PD98 I have, it's one I found online. I want to return back to my standard DHD, not root it.
Yes, it is unlocked.
May I know how you tried to root your phone? And the information in the hboot screen (which have 3 android with different angle) just after the line ***Unlocked*** It should be looks like S-ON / S-OFF
I used the following video: youtube.com/watch?v=zY8TFZ2Owk0
Although I read somewhere to put it in "charge-only" mode, which I reckon is where I went wrong.
There isn't a "unlocked" line as such (but it is unlocked as I did that myself using the codes etc online) but it's S-ON
Dude... it should be a unlocked line if you had unlocked the device... I am saying the HTC dev. unlock.
Had you ever tried to flash the clockwork recovery?
But what I guess is the boot.img broken or at lease sth wrong with it, may I know which step you had starting fail? You can point it with the uTube video(like the process goes well until 3:45 in the video)
---------- Post added at 02:09 AM ---------- Previous post was at 01:58 AM ----------
You can try flashing the newest RUU to solve it (with all data safe). Depends on your luck.
baynesy said:
I used the following video: youtube.com/watch?v=zY8TFZ2Owk0
Although I read somewhere to put it in "charge-only" mode, which I reckon is where I went wrong.
There isn't a "unlocked" line as such (but it is unlocked as I did that myself using the codes etc online) but it's S-ON
Click to expand...
Click to collapse
Yeah it needs to be in charge only mode when you run the hack kit.
As a side note, they should really change (or add more information) to that video as it's not entirely accurate.... I have never had to rename a ROM 'update.zip' for it to work, and you definitely don't need to go into the bootloader each time to get to the recovery. And you need to do more than wipe the cache beforehand.
Hey mate,
Had a similar issue, couldn't use the volume buttons to navigate, however, i let it sit on that screen for about 1-2 minutes, then i was able to use the volume buttons. Not sure why, probably just took a really long time to load up.
Hi... Are you still here?
Brick DHD
Hi, I have similar problem as baynesy with small differences.
I did root my Desire HD too, but in Ace advanced hack kit. I di mSD card as goldcard, next a put PD98IMG.zip (1.32.X) on sdcard. Then I started with root first three steps going well. After succesfully installing root, clockworkmod and first radio start next step flash new radio and here was the problem. Connection with PC fell and flashing was stoped. Now I have only black background without any mark of starting of device. Only orange LED flashes.
I tryed to remove battery and wait 10 minutes but without any succes.
Please can you help me with this problem?

[Q] Sudden Bootloop, HTC Desire HD CM7

Helloo, eh so my phone suddenly started being in the bootloop, I think first time I tried to start it today it crashed on boot and must have turned off by low current, the USB jack is a bit lose.
I tried starting with Volume+Power and I noticed that when I reboot the bootloader from fastboot it says that images are missing, I don't know if it's supposed to be like that or not.
I've been using CM7 for years without any problems until today.
What can I do? Is there a way to backup and safe my data? I can go into Volume+Power boot but I don't know what I would have to do there (theoretically I could use google but sifting through a dozen pages about similar problems got me a bit frustrated right now)
Anyhow, it's been stuck in boot for 15 minutes now and I restarted it several times, giving up now because turning it off requires me to remove the battery.
Just now I tried to get into bootloader again to post some info about what's actually installed, the rumble went off three times, nothing happened but that the orange LED is blinking again, as opposed to being constantly orange but now it doesn't react to the power switch anymore.
Ayy llmao :I
I also had a look at other threads here but nothing made me understand.
--- edit ---
hmm the blinking apparently means it's on and not that it was loading or behaving normally, still trying to get to bootloader I think I'm doing something wrong
---edit--
ACE PVT SHIP S-OFF RL
HBOOT-0.85.0024
MICDROP-0438
RADIO-26.10.04.03_M
eMMC-boot
Apr. 12 2011
fastboot bootlader leads to 4-5 img files missing, but perhaps this is normal since i'm not actually flashing?
--- edit2 ---
Anyway, backin up my data per clockworkrecoverymod
I still don't know what I should do but will probably read more bout it anyway :E
--- edit3---
got it to start again after reset
Sir,
Please wait until mods will move this thread to the device specific forum for more relevant answers.
Stand by
Good luck
Try and charge overnight.. Sounds like your boot.img wasn't properly flashed.
Sent from my ATRIX HD

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