Phone wont boot - Green & orange LED flashing - Desire Q&A, Help & Troubleshooting

My rooted desire has been working fine since I have had it, today it was very laggy and i took the battery out and put it back in.
Now the phone does not boot up or into bootloader or Hboot. All that happens is that the led flashing green and orange continously.
Does anyone know how to fix? Im very worried about this.

well.. if it doesn't turn on at all.. it just sounds like your phone's dead.. there's nothing you CAN do but call HTC and tell them to fix it or give you a new one.. lol thought anyone could figure that one out

It was actually a faulty battery, got a new one and all works fine now.
And thanks for the really unhelpful advice.

325i. said:
It was actually a faulty battery, got a new one and all works fine now.
And thanks for the really unhelpful advice.
Click to expand...
Click to collapse
you're absolutely welcome for the "really unhelpful" advice, considering exactly the same thing happened to me and turned out my phone was dead, preaching from experience.

Related

Hero dead after updating radio

i was trying to upgrade the radio to 63.18.55.06JU_6.35.08.29, after installing it i rebooted and the box with the orange arrow appeared for a few seconds then it rebooted it self and i got the black screen, i waited like 3min but nothing happened so i removed the battery and now the phone is dead !!!!
Was your phone GSM or CDMA?
it "was" unlocked GSM .
When you say dead... what exactly does it do?
Is there ANY chance your battery was low when you attempted to flash the radio?
Any joy with the phone plugged in?
Can you get into Fastboot?
totally dead the screen will not lit at all and the bat was fully charged, even when i plug it into the charger the LED's "green or orange" don't go on .
Wow, that does sound bricked.
Return to operator (if it's contract) and plead ignorance?
EDIT - I read on this forum once that someone managed to get around this by taking their battery out, putting it back in and turning it on. He reckons it worked after about 20 attempts...
lol it an unlocked phone i got it from the UK, i live elsewhere.
nprussell said:
EDIT - I read on this forum once that someone managed to get around this by taking their battery out, putting it back in and turning it on. He reckons it worked after about 20 attempts...
Click to expand...
Click to collapse
thanks ill keep trying that until it works, that my only chance .
If you can get in fastboot you can try to use the official htc update
WOW!! Same thing just happened to me. I was flashing the recommended radio and suddenly everything went black. Nothing works at all, doesnt even know its plugged in!
Edit: Well... I flashed a GSM radio on CDMA phone... Any help? or Did i destroy it?
Just a question. Are you able to boot in recovery mode? If so just restore your backup.
Do u canĀ“t back to fastboot mode and flash ur older original Radio?
Try this?
Cheers and good luck!
quattro_rs said:
totally dead the screen will not lit at all and the bat was fully charged, even when i plug it into the charger the LED's "green or orange" don't go on .
Click to expand...
Click to collapse
dont think he able to go into recovery mode when his hero cant be on...
maybe you could stat out ur previous radio or more info before you flash the new radio for the dev to help solve your problem.
as i flash the new radio it was fine on my hero.
kindanewbie said:
WOW!! Same thing just happened to me. I was flashing the recommended radio and suddenly everything went black. Nothing works at all, doesnt even know its plugged in!
Edit: Well... I flashed a GSM radio on CDMA phone... Any help? or Did i destroy it?
Click to expand...
Click to collapse
you ****ed it :/
take out battery, leave for 24-48 hours, put battery back, see if it turns on. some people have found that it works
kindanewbie said:
WOW!! Same thing just happened to me. I was flashing the recommended radio and suddenly everything went black. Nothing works at all, doesnt even know its plugged in!
Edit: Well... I flashed a GSM radio on CDMA phone... Any help? or Did i destroy it?
Click to expand...
Click to collapse
sigh...
there are so many thread on the cdma forum for this. if you flash a gsm radio on your phone, it is bricked. there's no hope to fix it cause its an electrical issue i think, like you physically destroyed the phone cause of like a voltage difference or whatnot.
yap im not able to boot into anything the phone is dead it doesn't even charge the battery .
i had 3.1 - MoDaCo Custom ROM, when i read that its recommended to update the to 63.18.55.06JU_6.35.08.29 radio i did and that's when it died !
Well, I can't believe it, but I too am in the same boat. However, in my case, I am blaming a faulty SD card!
I already had an update.zip file on my SD card (which was a radio file that I never actually bothered flashing, having read that my current one was more recent). So, I deleted that file (or so I thought) and put the new CKDriod ROM on the card, renaming it to update.zip. I then put teh card back in the phone and updated via the recovery menu. The process was suspiciously quick, and after the reboot, I got the dreaded screen.
Putting the SD card in my PC, I was horrified to find that the old update.zip was still there (the radio image)! I don't know how this is possible, but that's the truth. Also, I am can only assume that the radio image I had was a CDMA image, and I have now bricked my GSM Hero.
Pretty bleak right now...
UPDATE: It's working!
To the guys that are getting the box-screen-of-death, how long have you left the phone sitting at that screen? I had mine on, sitting on my desk with the box + arrow + phone and nothing else, unresponsive to everything. So I carried on with my frantic Google search for answers. About two minutes later, I felt my desk vibrate, and lo and behold, my Hero had kicked back into life!
StNickZA said:
UPDATE: It's working!
To the guys that are getting the box-screen-of-death, how long have you left the phone sitting at that screen? I had mine on, sitting on my desk with the box + arrow + phone and nothing else, unresponsive to everything. So I carried on with my frantic Google search for answers. About two minutes later, I felt my desk vibrate, and lo and behold, my Hero had kicked back into life!
Click to expand...
Click to collapse
good for you ,i left mine about 3min maybe alil less, then i removed the battery and the screen never lit up since then .

[Q] My Desire HD won't boot

Hi
So i got my Desire HD 2 days after they started selling here in sweden and i've never had any problems with it what so ever, until today.
So when i got to school today my Desire HD wouldn't boot up, it worked this morning when i sent a text to my friend. I figured i hadnt plugged it in correctly when i was going to charge it last night but that wasn't the case. I tried to remove and reinsert the battery but that wouldn't work, i also tried to remove the memory card, wouldn't work either.
I can't boot it at all, i can't even boot it to recovery mode.
I really am in big trouble, if anyone knows what is causing this or has experienced this please respond...
ille16 said:
Hi
So i got my Desire HD 2 days after they started selling here in sweden and i've never had any problems with it what so ever, until today.
So when i got to school today my Desire HD wouldn't boot up, it worked this morning when i sent a text to my friend. I figured i hadnt plugged it in correctly when i was going to charge it last night but that wasn't the case. I tried to remove and reinsert the battery but that wouldn't work, i also tried to remove the memory card, wouldn't work either.
I can't boot it at all, i can't even boot it to recovery mode.
I really am in big trouble, if anyone knows what is causing this or has experienced this please respond...
Click to expand...
Click to collapse
If it is completely dead then Id try another battery....yeah easier said than done I know...none of your mates got one??
Is it under warranty??
Have you installed a custom rom?
Does it boot when plugged into the mains?
It may just be the circuit board or connectors to the battery??
To be honest...it could be bloody anything..
rixsta said:
If it is completely dead then Id try another battery....yeah easier said than done I know...none of your mates got one??
Is it under warranty??
Have you installed a custom rom?
Does it boot when plugged into the mains?
It may just be the circuit board or connectors to the battery??
To be honest...it could be bloody anything..
Click to expand...
Click to collapse
Nope no one i know have one :/
It's unrooted so no custom roms in it.
It does NOT boot when plugged into the mains either
I think it's under warranty since i bought it not that long ago, but i didn't buy extended warranty though so i dunno
does a light come on when you plug it into the wall to charge?
Have you looked at the connectors on the SIM card & battery covers? Mine look like they are simply painted on. Yours maybe worn....
Nope theres no light...
I don't really know what you mean by painted on because i looked at mine and they stick out a bit, if i'm looking at the right piece.
It's a bit useless to begin discussing about this. YOu have done nothing to void your warrenty. It should boot and it doens't. That means you should return it. This isn't you problem, so to say.
I had the same issues, unattented reboots, then DHD randomly turning off. And last Saturday, impossible to start it again. At this point, I had rooted it, S-OFFed it and installed ClockWork Recovery and a custom ROMS as well.
Anyway, I sent it for maintenance yesterday and expect to have my DHD repaired within the next two weeks...

[Q] Desire doesn't charge and won't boot up

Hey guys,
Last week I was at the bar taking a picture from some nice girls, unfortanly my Desire slipped from my hand an fell pretty hard on the floor. It was off an didn't boot. After a night without the battery, the next day it booted and worked for an week, no problems at all. Yesterday my phone shutted off again and now I can't boot it at all again, left it the whole night at the charger, but that didn't seem to help, ive searched the forums but nothing helped. The strange thing is, that it worked for an week and now it doesn't anymore. Does someone knows a proper solution for this, my phone is rooted and RCMixHD 2.0 is running on it. help?
Ok, I found out that I still have warranty at my provider! But, do they start whining if they found out my phone has an custom rom?
arjen888 said:
Ok, I found out that I still have warranty at my provider! But, do they start whining if they found out my phone has an custom rom?
Click to expand...
Click to collapse
Hi.
I think that more than for sure there will be problems if they are able to find that you have ROOT-ed your phone since this breaks the warranty. Anyway try leaving it without battery in for a day and see if this can make the phone boot up. You could also try another battery, if you have a friend with the same phone or you are able to go to a store and ask to try out a battery to see if that is the problem.
If that is your problem you can, I think go to warranty and say that your problem is the battery.
It would be recommended that you run a RUU if you are to go to warranty. If they find out you messed with the phone I think your warranty will be gone forever.
If the battery is not the problem, then I think you can't do anything, since your phone doesn't even boot up, but go to warranty and pray that they wont examine too deep and see the root.
Still I have one curiosity: the led is still showing that you are charging the phone (the orange, green led)?
UsManyDead said:
Still I have one curiosity: the led is still showing that you are charging the phone (the orange, green led)?
Click to expand...
Click to collapse
Thanx for your reply, I tried another battery but that didn't help . The led doesnt show up if I put an charger in it (tried with different chargers/cables the phone isnt doing anything. The last time it stopped working I didn't use the phone for about 8 hours, and after that I booted and worked fine for an week. So hopefully he wil work again this evening so I can make him stock again for warranty.
arjen888 said:
Thanx for your reply, I tried another battery but that didn't help . The led doesnt show up if I put an charger in it (tried with different chargers/cables the phone isnt doing anything. The last time it stopped working I didn't use the phone for about 8 hours, and after that I booted and worked fine for an week. So hopefully he wil work again this evening so I can make him stock again for warranty.
Click to expand...
Click to collapse
Hi.
As it sounds, it could be a motherboard problem, or the usb connection on the phone, or anything else, but since it isn't working with any battery then it is surely from the motherboard.
Hope it starts one more time so you can bring it to stock.
Even if this fails, there's nothing else to try but getting it to warranty and cross fingers.
Good luck.

[Q] HTC Desire won't boot or charge

Hi! My first post here and, sadly, not a pleasant one for me.
Today I, while charging my rooted Desire (Ginger Villain 2.8, if that matters), launched an app and it crashed (black screen but with status bar still showing). Since none of the buttons were responding, I took out the battery and then put it back in and tried to boot it. I went as far as the GingerVillain logo screen but then stopped the process. Since I was impatient (and dumb...), I pulled the battery out again. On the next boot process it halted at the white HTC screen. But now on the 3rd try it refuses to boot at all. No response what so ever when I press the Power button. Charge LED doesn't light up if I connect the USB cable.
What could I have messed up? Any solutions? I sure hope I haven't bricked it or something... Any help is appreciated!
Can you access hboot or fastboot? If yes, use the last one flash ruu. If not, use the search. There is a thread with nearly the same problem like yours and when I remember correctly, it got solved.
Power + Volume down doesn't work.
The other thread that seemed to be about this problem also involved some physical damage. My phone hasn't been dropped or soaked though.
I will try to get a hold of a charged battery and see what happens. Don't know why would it crash and burn like this considering that I wasn't installing anything. :/
Also some people suggested a while ago, to take out the battery and leave the phone alone for a few minutes, then try to boot again.
davebugyi said:
Also some people suggested a while ago, to take out the battery and leave the phone alone for a few minutes, then try to boot again.
Click to expand...
Click to collapse
Had it sitting for approx. 4h with the battery removed. Put it back in and still no response what so ever. Power button doesn't do anything nor does plugging in a charger. Wasn't able to put in a charged battery because no one I know has this phone.
Not happy about this. And I'm pretty sure the tech support will just end up blaming the root...
Well, try to hold down the power button for at least 30 seconds while the battery is off. It works with notebooks. Other than that, no idea.
i guess mobo is dead, with roor you loose your warranty as well, so if mobo is realy dead you need to buy new phone, or try look on Ebay, but first sent it to htc just for diagnostic, we need to know what realy happend to your phone and after that look for advice
AssassinSvK said:
i guess mobo is dead, with roor you loose your warranty as well, so if mobo is realy dead you need to buy new phone, or try look on Ebay, but first sent it to htc just for diagnostic, we need to know what realy happend to your phone and after that look for advice
Click to expand...
Click to collapse
eehh..no.... if the motherboard is dead - so is the root, they won't know, so you still have your warranty.
My phone also randomly died on me once, it was rooted and S-OFF'd, sent it to htc and they repaired it for me. Don't worry about it just send it off. If it's dead it's dead.
in that case you are right, if mobo is realy dead so the root is dead too, yeah
sent it to htc and you will see
Heh encouraging replies.
Anyway, I don't have an official subsidiary of HTC in my country so I'll just bring it to the shop I bought it from. Not sure if they do diagnostics and repairs themselves or just forward it to HTC.
Since I've never gave a phone for repairs, what are your suggestions regarding the SD card? I assume it's fine if I just remove it and bring in just the phone itself. Most of my apps are installed on the card, but I guess I can kiss them goodbye at this point, right?
.gkl said:
Heh encouraging replies.
Anyway, I don't have an official subsidiary of HTC in my country so I'll just bring it to the shop I bought it from. Not sure if they do diagnostics and repairs themselves or just forward it to HTC.
Since I've never gave a phone for repairs, what are your suggestions regarding the SD card? I assume it's fine if I just remove it and bring in just the phone itself. Most of my apps are installed on the card, but I guess I can kiss them goodbye at this point, right?
Click to expand...
Click to collapse
no, all HTC as that you give them is your phone and your battery. No SIM card, no SD, no charger/ cables. Just the phone itself.
they dont need your sdcard, you should give them just phone, battery and thats all, everything else leave home, i just sent my phone with battery to repair, simple
Bumping this thread in case somebody finds it and wants to know the outcome. I gave the phone for repairs and the conclusion was a broken motherboard which they simply replaced.
I have to admit, I was ready to buy a new phone and now that I have my old one back, it's a kinda weird feeling. I definitely do want to upgrade to Galaxy S II but it's still bloody expensive. I guess I'll just wait till the end of my warranty (April next year) for even better phones to hit the market and upgrade then...

[Q] Dead screen

Screen has gone black. Sometimes i can see everything fine for a second and then it just goes black. I know the phone is still on because I can feel the haptic feedback of the buttons even when its black. My question is how do I unroot my phone so I can return it through verizon without the use of the screen? Any help would be appreciated I am at a loss on this.
bc13 said:
Screen has gone black. Sometimes i can see everything fine for a second and then it just goes black. I know the phone is still on because I can feel the haptic feedback of the buttons even when its black. My question is how do I unroot my phone so I can return it through verizon without the use of the screen? Any help would be appreciated I am at a loss on this.
Click to expand...
Click to collapse
Have you tried a battery pull? Can you still access your recovery?
Sent from my Sensified ICS phone
I have done a battery pull and it did nothing. I have not tried recovery but I dont think that will help, I believe it is a hardware issue with the screen.
Just smack it like the fonz! Lol
Sent from my ICS Dinc2
cstone1991 said:
Just smack it like the fonz! Lol
Sent from my ICS Dinc2
Click to expand...
Click to collapse
You know I actually tried that, I even did the haaaa with the thumbs out thing but that didnt work.:laugh: So I am guessing by the lack of responses that I am just screwed and I will not be able to fix it. If anyone has any ideas i would really appreciate it.
bc13 said:
You know I actually tried that, I even did the haaaa with the thumbs out thing but that didnt work.:laugh: So I am guessing by the lack of responses that I am just screwed and I will not be able to fix it. If anyone has any ideas i would really appreciate it.
Click to expand...
Click to collapse
Well, at least try to access your bootloader first and then narrate what happened.
Sent from my Sensified ICS phone
bc13 said:
You know I actually tried that, I even did the haaaa with the thumbs out thing but that didnt work.:laugh: So I am guessing by the lack of responses that I am just screwed and I will not be able to fix it. If anyone has any ideas i would really appreciate it.
Click to expand...
Click to collapse
Like david_hume suggested I would try getting into boot loader first.
My guess is that its hardware failure. If you no longer have warranty/insurance on your phone you could try taking your phone apart. It could be as simple as the connection for the LCD came loose. My other guesses would be the LCD could have went bad or the connection on the PCB failed. You might want to start looking for a donor phone if you can find one cheap. Or if you aren't up for the DIY challenge it could be time for a new phone. If you decide to try fixing it I highly recommend looking for a good tear down video on YouTube.
Sent from my ICS Dinc2
The phone is still under the htc 1 year warranty so I could have it replaced under that. My only question is will they be able to tell its rooted by hooking it up to a computer or will they just give me a new one since the screen went dead.
bc13 said:
The phone is still under the htc 1 year warranty so I could have it replaced under that. My only question is will they be able to tell its rooted by hooking it up to a computer or will they just give me a new one since the screen went dead.
Click to expand...
Click to collapse
I'm not sure about that. I've never done an exchange through them. I have heard of people getting warranty replacements while their phone is rooted but not sure if that is through VZW or HTC.
Sent from my ICS Dinc2

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