Hey guys,
Last week I was at the bar taking a picture from some nice girls, unfortanly my Desire slipped from my hand an fell pretty hard on the floor. It was off an didn't boot. After a night without the battery, the next day it booted and worked for an week, no problems at all. Yesterday my phone shutted off again and now I can't boot it at all again, left it the whole night at the charger, but that didn't seem to help, ive searched the forums but nothing helped. The strange thing is, that it worked for an week and now it doesn't anymore. Does someone knows a proper solution for this, my phone is rooted and RCMixHD 2.0 is running on it. help?
Ok, I found out that I still have warranty at my provider! But, do they start whining if they found out my phone has an custom rom?
arjen888 said:
Ok, I found out that I still have warranty at my provider! But, do they start whining if they found out my phone has an custom rom?
Click to expand...
Click to collapse
Hi.
I think that more than for sure there will be problems if they are able to find that you have ROOT-ed your phone since this breaks the warranty. Anyway try leaving it without battery in for a day and see if this can make the phone boot up. You could also try another battery, if you have a friend with the same phone or you are able to go to a store and ask to try out a battery to see if that is the problem.
If that is your problem you can, I think go to warranty and say that your problem is the battery.
It would be recommended that you run a RUU if you are to go to warranty. If they find out you messed with the phone I think your warranty will be gone forever.
If the battery is not the problem, then I think you can't do anything, since your phone doesn't even boot up, but go to warranty and pray that they wont examine too deep and see the root.
Still I have one curiosity: the led is still showing that you are charging the phone (the orange, green led)?
UsManyDead said:
Still I have one curiosity: the led is still showing that you are charging the phone (the orange, green led)?
Click to expand...
Click to collapse
Thanx for your reply, I tried another battery but that didn't help . The led doesnt show up if I put an charger in it (tried with different chargers/cables the phone isnt doing anything. The last time it stopped working I didn't use the phone for about 8 hours, and after that I booted and worked fine for an week. So hopefully he wil work again this evening so I can make him stock again for warranty.
arjen888 said:
Thanx for your reply, I tried another battery but that didn't help . The led doesnt show up if I put an charger in it (tried with different chargers/cables the phone isnt doing anything. The last time it stopped working I didn't use the phone for about 8 hours, and after that I booted and worked fine for an week. So hopefully he wil work again this evening so I can make him stock again for warranty.
Click to expand...
Click to collapse
Hi.
As it sounds, it could be a motherboard problem, or the usb connection on the phone, or anything else, but since it isn't working with any battery then it is surely from the motherboard.
Hope it starts one more time so you can bring it to stock.
Even if this fails, there's nothing else to try but getting it to warranty and cross fingers.
Good luck.
Related
Hi All,
I have been reading through as always trying to give the kiss of life to the recently (1month) upgraded MDA Compact III. I have upgraded it from WM5 to Touch Flu WM6. It has been working great till last night it just died on me and now I can’t even turn it on... It comes on if i leave the battery out for a 10mins and then put it back in, but it will only go far as the boot screen and as soon as it comes to the password prompt it dies
SO I can’t get in to the bootloader...
Any help will be much appreciated
Thanks all
Kind regards,
DS
sanath121 said:
Hi All,
I have been reading through as always trying to give the kiss of life to the recently (1month) upgraded MDA Compact III. I have upgraded it from WM5 to Touch Flu WM6. It has been working great till last night it just died on me and now I can’t even turn it on... It comes on if i leave the battery out for a 10mins and then put it back in, but it will only go far as the boot screen and as soon as it comes to the password prompt it dies
SO I can’t get in to the bootloader...
Any help will be much appreciated
Thanks all
Kind regards,
DS
Click to expand...
Click to collapse
Just to clarify, if you do the sequence to put it in bootloader mode, it still wont come on? What if you have it connected to the computer, still no power?
I had that same problem
Well not to be the messenger of doom but it may eventually die for good, i dunno what causes this but the same thing happened to my xda orbit recently. I had it for about 7 months the 3 weeks ago i had that problem to fix it i would leave a battery out for about an hour, also it seems the more programs u have it seems the more crashes it has, not saying hard reseting fixes it just when i installed the touch 3.01 rom and installed as few programs as possible it didn't crash for a week but, last Thursdays picked it up turned it on started listening to music then it just crashed and wouldn't even turn on at all when i plug in the charger the light didn't turn on or anything taking it to the o2 shop tomorrow.
shawndh said:
Just to clarify, if you do the sequence to put it in bootloader mode, it still wont come on? What if you have it connected to the computer, still no power?
Click to expand...
Click to collapse
This is correct... I leave the battery out and then after about 20mins i ut it back in then it will come on for a bit, but then it will go dark screena nd nothing will happen... very strange...
Infuruno said:
Well not to be the messenger of doom but it may eventually die for good, i dunno what causes this but the same thing happened to my xda orbit recently. I had it for about 7 months the 3 weeks ago i had that problem to fix it i would leave a battery out for about an hour, also it seems the more programs u have it seems the more crashes it has, not saying hard reseting fixes it just when i installed the touch 3.01 rom and installed as few programs as possible it didn't crash for a week but, last Thursdays picked it up turned it on started listening to music then it just crashed and wouldn't even turn on at all when i plug in the charger the light didn't turn on or anything taking it to the o2 shop tomorrow.
Click to expand...
Click to collapse
Ohhhh man... i think i have to take my one to the t-mobile shop and get it repaired
This suxzzz
Hope you get your one all sorted...
I have tried everything... this is now DEAD!!! I have managed to even upload the BB4.2 to it but after about 10mins it dies and never come alive again... wired...
if anyone have a solution other than taking it back to the supplier please let me know
thanks
sanath121 said:
I have tried everything... this is now DEAD!!! I have managed to even upload the BB4.2 to it but after about 10mins it dies and never come alive again... wired...
if anyone have a solution other than taking it back to the supplier please let me know
thanks
Click to expand...
Click to collapse
I would think if u were to claim u may still be able to claim from the warranty if flashing it doesn't void it i sure hope not but i also insured mine so if the warranty is void i still have a life line.
i also have the same problem... i have upgraded to wm 6, first day was OK. i put my arte in my back pocket... when i took it out, it was shut down.... first i thought that it was because i sat on it... but it didnt open after that... when i plug charger it doesnt charge... however i managed to charge the battery fully... if i take the battery for a period of time.. it seems to work but crashes again, slowly going in black screen with a green vertical line in the center...
what should i do? please help me... unfortunately there's no htc shop here in turkey...
Sending it back to T-Mobile
I just called T-Mobile and have to send it off to the repair centre. Apparently i have a 24moth warrantee on this phone... Let’s hope they replace the phone
sanath121 said:
I just called T-Mobile and have to send it off to the repair centre. Apparently i have a 24moth warrantee on this phone... Let’s hope they replace the phone
Click to expand...
Click to collapse
I am affraid that you lose the warranty because u flashed (updated) your orginal ROM.
Mayby damaged is only storage of ROM - memory chip
i didn't lose my warranty on mine maybe because they couldn't turn the phone on to check it out properly, i just got it back yesterday with the official o2 rom and no questions asked. b4 u take it back if u can flash the official T-Mobile rom then their shouldn't be any problem i would think.
I have same problem can someone point me in the right direction for the rom please same phone
Anyone able to assist. I have searched the forum.
After my compact froze I did a soft reset only to see it hang on the T-Mobile splash screen (white background, pink dots). The ROM details do not even appear in the bottom right hand corner.
I have upgraded my ROM with Hard-SPL, a Radio ROM and Dutty's 1.8 ROM but that was weeks ago.
Not even a Hard-Reset sorts it out.
Cannot see how the new ROM would be causing the problem as it has worked for a few weeks.
Luckily followed all the instructions and have 1.40 Olinex Hard-SPL on the phone. Just need to wait for home so I can plug it into my laptop. What I do from that point on will be the subject of a further search of this board later.
Any assistance?
Since you already have Hard-SPL, try first flashing a stock ROM.
See here for available ROM's: http://wiki.xda-developers.com/index.php?pagename=Diamond_Upgrades
Let us know what the results are...
Thanks for the reply.
Unfortunately I cannot get my Compact to sync with my PC in order to add a stock ROM. As I am frozen on the T-Mobile screen the Mobile Device Center does not connect to the Compacy.
Are there any work arounds?
Oh well back it goes to T-Mobile with the hope that they do not identify that the ROM has changed.
Happened to me before as well.
Start your Phone in bootloader mode. Means you hold down the Volume down button while soft resetting. Then you get to the red, green, blue, white screen. In the bottom it says "serial". once you connect to the PC it switches to "usb" and now you can flash ANY ROM you like. I replaced mine with the same ROM I had before....
Don't know what happened to cause this problem. But I got it solved that way.
Let me know if this worked....
Cheers for the reply Staty.
I was able to get the USB connection to work but after reloading the ROM the phone has gone off and stayed off. Can't get any splash screen now.
But you were able to completely reflash the ROM?
Or did it stop along the way?
Did not stop along the way. Went to 100% and was met by the finished screen on the PC. However the Compact does not turn in now.
So you try to turn it on but nothing happens?
Did you try hooking the phone to the loading cable and then turn it on? Maybe a problem with the bettery?
Besides that I got no idea right now.
Which ROM did you reflash? The same you used before?
Hi,
You must download full rom (with radio etc.), the best original. Doesn't matter which one. And hard reset after that.
staty said:
So you try to turn it on but nothing happens?
Did you try hooking the phone to the loading cable and then turn it on? Maybe a problem with the bettery?
Besides that I got no idea right now.
Which ROM did you reflash? The same you used before?
Click to expand...
Click to collapse
Tried hooking it up to the loading cable, the charger and still no luck.
Have no idea why it will not start-up. Do not even get the white circular light when plugged into the charger.
PanNet said:
Hi,
You must download full rom (with radio etc.), the best original. Doesn't matter which one. And hard reset after that.
Click to expand...
Click to collapse
Yep done all that. Compact still dead. Changed ROM about 3 weeks ago, no problems just stopped working altogether. Was able to connect it to the PC to update ROM again but now nothing.
Not sure how having Hard-SPL on the phone is gonna help when the thing wont turn on.
waynespa said:
Anyone able to assist. I have searched the forum.
After my compact froze I did a soft reset only to see it hang on the T-Mobile splash screen (white background, pink dots). The ROM details do not even appear in the bottom right hand corner.
I have upgraded my ROM with Hard-SPL, a Radio ROM and Dutty's 1.8 ROM but that was weeks ago.
Not even a Hard-Reset sorts it out.
Cannot see how the new ROM would be causing the problem as it has worked for a few weeks.
Luckily followed all the instructions and have 1.40 Olinex Hard-SPL on the phone. Just need to wait for home so I can plug it into my laptop. What I do from that point on will be the subject of a further search of this board later.
Any assistance?
Click to expand...
Click to collapse
Here wot fella.... Yesterday i called t-mobile cause my mda was running kinda hot for some reason, With no effort the lady said it shouldn't be getting that hot (like she could feel the heat over the phone lol) "i'm going to send you a replacement for tomorrow morning" Today, So me thinking a refurbished phone and no screen protector, i asked if they could send me a screen protector, No she said, i'm sending you a brand new phone "in the box" so all the bits will be there.......
Brilliant i get a new mobile..... Here is the best bit....
UPS turns up this morning with a brand new phone.. the guy asks me for the old phone ONLY, didn't take back old batt, headset...etc put it in a bag and away he went......
So i get a brand new phone (BOXED) and get to keep all the old accessories.
So the moral of the story is..... RMA your mobile, tell t-mobile its over heating and pray too god you get the same woman on the phone that i did...!
P.s..... Out of curiosity, Which cooked rom was you using...!
fyew-jit-tiv said:
P.s..... Out of curiosity, Which cooked rom was you using...!
Click to expand...
Click to collapse
I used Dutty's 1.8, but It is not a problem with the ROM, I'm sure of that.
fyew-jit-tiv said:
Here wot fella.... Yesterday i called t-mobile cause my mda was running kinda hot for some reason, With no effort the lady said it shouldn't be getting that hot (like she could feel the heat over the phone lol) "i'm going to send you a replacement for tomorrow morning" Today, So me thinking a refurbished phone and no screen protector, i asked if they could send me a screen protector, No she said, i'm sending you a brand new phone "in the box" so all the bits will be there.......
Brilliant i get a new mobile..... Here is the best bit....
UPS turns up this morning with a brand new phone.. the guy asks me for the old phone ONLY, didn't take back old batt, headset...etc put it in a bag and away he went......
So i get a brand new phone (BOXED) and get to keep all the old accessories.
So the moral of the story is..... RMA your mobile, tell t-mobile its over heating and pray too god you get the same woman on the phone that i did...!
Click to expand...
Click to collapse
Mine has been extremely hot for the last few days. I'm gonna phone them now.
waynespa said:
Yep done all that. Compact still dead. Changed ROM about 3 weeks ago, no problems just stopped working altogether. Was able to connect it to the PC to update ROM again but now nothing.
Not sure how having Hard-SPL on the phone is gonna help when the thing wont turn on.
Click to expand...
Click to collapse
Thats really wiered. Looks like there is more broken than the ROM. Did you try taking out the battery and keeping it out for a little time.
Try to turn on the phone without the battery in it - so all the power in the condensers etc. will be gone.
Keep the battery separated from the phone for a couple hours and then try it again.
I was having the trouble back then, that the more often I tried to turn the phone on while it was broken it turned off itself even quicker. after I left it without touching it an hour it took longer to turn off itself again.
P.P.S and remember so say its the bottom part off the phone or they may try palm you off with its "the battery"...!
fyew-jit-tiv said:
P.P.S and remember so say its the bottom part off the phone or they may try palm you off with its "the battery"...!
Click to expand...
Click to collapse
Called them and put on my nicest charm with a young lady. She actually read out a T-Mobile notice release that said there was a known fault with the phones over-heating during charge and large downloads. It said that customers should be told that it is safe and a software update coming out soon would sort it out.
I told here the phone no longer worked and she said that they would replace but I should keep all accesories and the battery. I said that as it doesn't turn on it could be the battery and she agreed to a FULL replacement.
They are sending it to my work on Monday and will take the old one away.
Thanks for the advice, was really worried they would want it back for testing BEFORE sending out a new one and they may find my Custom ROM
All good though. Thanks again.
staty said:
Thats really wiered. Looks like there is more broken than the ROM. Did you try taking out the battery and keeping it out for a little time.
Try to turn on the phone without the battery in it - so all the power in the condensers etc. will be gone.
Keep the battery separated from the phone for a couple hours and then try it again.
I was having the trouble back then, that the more often I tried to turn the phone on while it was broken it turned off itself even quicker. after I left it without touching it an hour it took longer to turn off itself again.
Click to expand...
Click to collapse
I left the battery overnight but still no luck.
I am pretty certain it'saphone fault now and absolutely nothing to do with ROM's. T-Mobile are now thankfully taking it back.
Cheers
Hi
So i got my Desire HD 2 days after they started selling here in sweden and i've never had any problems with it what so ever, until today.
So when i got to school today my Desire HD wouldn't boot up, it worked this morning when i sent a text to my friend. I figured i hadnt plugged it in correctly when i was going to charge it last night but that wasn't the case. I tried to remove and reinsert the battery but that wouldn't work, i also tried to remove the memory card, wouldn't work either.
I can't boot it at all, i can't even boot it to recovery mode.
I really am in big trouble, if anyone knows what is causing this or has experienced this please respond...
ille16 said:
Hi
So i got my Desire HD 2 days after they started selling here in sweden and i've never had any problems with it what so ever, until today.
So when i got to school today my Desire HD wouldn't boot up, it worked this morning when i sent a text to my friend. I figured i hadnt plugged it in correctly when i was going to charge it last night but that wasn't the case. I tried to remove and reinsert the battery but that wouldn't work, i also tried to remove the memory card, wouldn't work either.
I can't boot it at all, i can't even boot it to recovery mode.
I really am in big trouble, if anyone knows what is causing this or has experienced this please respond...
Click to expand...
Click to collapse
If it is completely dead then Id try another battery....yeah easier said than done I know...none of your mates got one??
Is it under warranty??
Have you installed a custom rom?
Does it boot when plugged into the mains?
It may just be the circuit board or connectors to the battery??
To be honest...it could be bloody anything..
rixsta said:
If it is completely dead then Id try another battery....yeah easier said than done I know...none of your mates got one??
Is it under warranty??
Have you installed a custom rom?
Does it boot when plugged into the mains?
It may just be the circuit board or connectors to the battery??
To be honest...it could be bloody anything..
Click to expand...
Click to collapse
Nope no one i know have one :/
It's unrooted so no custom roms in it.
It does NOT boot when plugged into the mains either
I think it's under warranty since i bought it not that long ago, but i didn't buy extended warranty though so i dunno
does a light come on when you plug it into the wall to charge?
Have you looked at the connectors on the SIM card & battery covers? Mine look like they are simply painted on. Yours maybe worn....
Nope theres no light...
I don't really know what you mean by painted on because i looked at mine and they stick out a bit, if i'm looking at the right piece.
It's a bit useless to begin discussing about this. YOu have done nothing to void your warrenty. It should boot and it doens't. That means you should return it. This isn't you problem, so to say.
I had the same issues, unattented reboots, then DHD randomly turning off. And last Saturday, impossible to start it again. At this point, I had rooted it, S-OFFed it and installed ClockWork Recovery and a custom ROMS as well.
Anyway, I sent it for maintenance yesterday and expect to have my DHD repaired within the next two weeks...
2 Questions:
Can my phone be revived?
If no, is there anyway HTC will be able to tell that it has been rooted thus voiding my warranty?
Apologies if this has already come up and been answered but I did search the Q&A and dev forums first.
Background:
Today my Desire died. I am running Oxygen RC7 (have done for a couple of weeks now)
At the weekend I had trouble unlocking my phone. I pressed the button but the screen stayed black. This was resolved by removing and re-inserting the battery. However, today, when the same thing happened, the battery trick didn't work. Tried leaving the Desire batteryless for an hour or so but still no joy.
Connected the phone to my computer by USB and no activity (no light on phone, no recognition on PC).
I would really appreciate any suggestions.
Oh and while I remember, I cannot even get into boot mode by pressing the top button and volume down.
Sounds like phone is dead DEAD!
jtag riffbox might fix or using android developer ask adb commands
serialkillazzs said:
Sounds like phone is dead DEAD!
jtag riffbox might fix or using android developer ask adb commands
Click to expand...
Click to collapse
Thanks, I'll look into these options tonight. Any thoughts re warranty? Will HTC know it was rooted?
Have you tried leaving it plugged into the charger for at least 10 minutes to see if you get any life?
Have you tried with the battery off, and just the charger plugged in to see if the LED lights up?
rolfd said:
Have you tried leaving it plugged into the charger for at least 10 minutes to see if you get any life?
Have you tried with the battery off, and just the charger plugged in to see if the LED lights up?
Click to expand...
Click to collapse
No I haven't tried these yet. Will try when I get home. I did try with two batteries though (1 fully charged, 1 about 90% charged).
It didn't appear a problem on software anyway, it appears a issue on hardware (if it was a problem on software, your phone would at least boot HBOOT).
Answering your question, yeah, they will probably discover that you rooted your phone. Don't know if they will void your warranty for this, but probably yes. Anyway, you can try at least.
z3r0n3 said:
It didn't appear a problem on software anyway, it appears a issue on hardware (if it was a problem on software, your phone would at least boot HBOOT).
Answering your question, yeah, they will probably discover that you rooted your phone. Don't know if they will void your warranty for this, but probably yes. Anyway, you can try at least.
Click to expand...
Click to collapse
Yeah, guess I have no choice! I'll try looking at some of the options talked about in this post but looks like I'll just have to chance it with HTC. Wish me luck!
My phone was rooted and I had CM6.1.1 on it, my phone died like yours so I sent it off to HTC and they didn't realise it was rooted. If you think about it if the phone is completely dead and doesn't even turn on there is no way for them to find out. Simples
bortak said:
My phone was rooted and I had CM6.1.1 on it, my phone died like yours so I sent it off to HTC and they didn't realise it was rooted. If you think about it if the phone is completely dead and doesn't even turn on there is no way for them to find out. Simples
Click to expand...
Click to collapse
Ooooh, that sounds promising. HTC are collecting my phone on Wednesday so fingers crossed!
Hi! My first post here and, sadly, not a pleasant one for me.
Today I, while charging my rooted Desire (Ginger Villain 2.8, if that matters), launched an app and it crashed (black screen but with status bar still showing). Since none of the buttons were responding, I took out the battery and then put it back in and tried to boot it. I went as far as the GingerVillain logo screen but then stopped the process. Since I was impatient (and dumb...), I pulled the battery out again. On the next boot process it halted at the white HTC screen. But now on the 3rd try it refuses to boot at all. No response what so ever when I press the Power button. Charge LED doesn't light up if I connect the USB cable.
What could I have messed up? Any solutions? I sure hope I haven't bricked it or something... Any help is appreciated!
Can you access hboot or fastboot? If yes, use the last one flash ruu. If not, use the search. There is a thread with nearly the same problem like yours and when I remember correctly, it got solved.
Power + Volume down doesn't work.
The other thread that seemed to be about this problem also involved some physical damage. My phone hasn't been dropped or soaked though.
I will try to get a hold of a charged battery and see what happens. Don't know why would it crash and burn like this considering that I wasn't installing anything. :/
Also some people suggested a while ago, to take out the battery and leave the phone alone for a few minutes, then try to boot again.
davebugyi said:
Also some people suggested a while ago, to take out the battery and leave the phone alone for a few minutes, then try to boot again.
Click to expand...
Click to collapse
Had it sitting for approx. 4h with the battery removed. Put it back in and still no response what so ever. Power button doesn't do anything nor does plugging in a charger. Wasn't able to put in a charged battery because no one I know has this phone.
Not happy about this. And I'm pretty sure the tech support will just end up blaming the root...
Well, try to hold down the power button for at least 30 seconds while the battery is off. It works with notebooks. Other than that, no idea.
i guess mobo is dead, with roor you loose your warranty as well, so if mobo is realy dead you need to buy new phone, or try look on Ebay, but first sent it to htc just for diagnostic, we need to know what realy happend to your phone and after that look for advice
AssassinSvK said:
i guess mobo is dead, with roor you loose your warranty as well, so if mobo is realy dead you need to buy new phone, or try look on Ebay, but first sent it to htc just for diagnostic, we need to know what realy happend to your phone and after that look for advice
Click to expand...
Click to collapse
eehh..no.... if the motherboard is dead - so is the root, they won't know, so you still have your warranty.
My phone also randomly died on me once, it was rooted and S-OFF'd, sent it to htc and they repaired it for me. Don't worry about it just send it off. If it's dead it's dead.
in that case you are right, if mobo is realy dead so the root is dead too, yeah
sent it to htc and you will see
Heh encouraging replies.
Anyway, I don't have an official subsidiary of HTC in my country so I'll just bring it to the shop I bought it from. Not sure if they do diagnostics and repairs themselves or just forward it to HTC.
Since I've never gave a phone for repairs, what are your suggestions regarding the SD card? I assume it's fine if I just remove it and bring in just the phone itself. Most of my apps are installed on the card, but I guess I can kiss them goodbye at this point, right?
.gkl said:
Heh encouraging replies.
Anyway, I don't have an official subsidiary of HTC in my country so I'll just bring it to the shop I bought it from. Not sure if they do diagnostics and repairs themselves or just forward it to HTC.
Since I've never gave a phone for repairs, what are your suggestions regarding the SD card? I assume it's fine if I just remove it and bring in just the phone itself. Most of my apps are installed on the card, but I guess I can kiss them goodbye at this point, right?
Click to expand...
Click to collapse
no, all HTC as that you give them is your phone and your battery. No SIM card, no SD, no charger/ cables. Just the phone itself.
they dont need your sdcard, you should give them just phone, battery and thats all, everything else leave home, i just sent my phone with battery to repair, simple
Bumping this thread in case somebody finds it and wants to know the outcome. I gave the phone for repairs and the conclusion was a broken motherboard which they simply replaced.
I have to admit, I was ready to buy a new phone and now that I have my old one back, it's a kinda weird feeling. I definitely do want to upgrade to Galaxy S II but it's still bloody expensive. I guess I'll just wait till the end of my warranty (April next year) for even better phones to hit the market and upgrade then...