[Q] My Desire HD won't boot - Desire HD Q&A, Help & Troubleshooting

Hi
So i got my Desire HD 2 days after they started selling here in sweden and i've never had any problems with it what so ever, until today.
So when i got to school today my Desire HD wouldn't boot up, it worked this morning when i sent a text to my friend. I figured i hadnt plugged it in correctly when i was going to charge it last night but that wasn't the case. I tried to remove and reinsert the battery but that wouldn't work, i also tried to remove the memory card, wouldn't work either.
I can't boot it at all, i can't even boot it to recovery mode.
I really am in big trouble, if anyone knows what is causing this or has experienced this please respond...

ille16 said:
Hi
So i got my Desire HD 2 days after they started selling here in sweden and i've never had any problems with it what so ever, until today.
So when i got to school today my Desire HD wouldn't boot up, it worked this morning when i sent a text to my friend. I figured i hadnt plugged it in correctly when i was going to charge it last night but that wasn't the case. I tried to remove and reinsert the battery but that wouldn't work, i also tried to remove the memory card, wouldn't work either.
I can't boot it at all, i can't even boot it to recovery mode.
I really am in big trouble, if anyone knows what is causing this or has experienced this please respond...
Click to expand...
Click to collapse
If it is completely dead then Id try another battery....yeah easier said than done I know...none of your mates got one??
Is it under warranty??
Have you installed a custom rom?
Does it boot when plugged into the mains?
It may just be the circuit board or connectors to the battery??
To be honest...it could be bloody anything..

rixsta said:
If it is completely dead then Id try another battery....yeah easier said than done I know...none of your mates got one??
Is it under warranty??
Have you installed a custom rom?
Does it boot when plugged into the mains?
It may just be the circuit board or connectors to the battery??
To be honest...it could be bloody anything..
Click to expand...
Click to collapse
Nope no one i know have one :/
It's unrooted so no custom roms in it.
It does NOT boot when plugged into the mains either
I think it's under warranty since i bought it not that long ago, but i didn't buy extended warranty though so i dunno

does a light come on when you plug it into the wall to charge?

Have you looked at the connectors on the SIM card & battery covers? Mine look like they are simply painted on. Yours maybe worn....

Nope theres no light...
I don't really know what you mean by painted on because i looked at mine and they stick out a bit, if i'm looking at the right piece.

It's a bit useless to begin discussing about this. YOu have done nothing to void your warrenty. It should boot and it doens't. That means you should return it. This isn't you problem, so to say.

I had the same issues, unattented reboots, then DHD randomly turning off. And last Saturday, impossible to start it again. At this point, I had rooted it, S-OFFed it and installed ClockWork Recovery and a custom ROMS as well.
Anyway, I sent it for maintenance yesterday and expect to have my DHD repaired within the next two weeks...

Related

[Q] Desire Dead - Oxygen RC7 - Anything I can do?

2 Questions:
Can my phone be revived?
If no, is there anyway HTC will be able to tell that it has been rooted thus voiding my warranty?
Apologies if this has already come up and been answered but I did search the Q&A and dev forums first.
Background:
Today my Desire died. I am running Oxygen RC7 (have done for a couple of weeks now)
At the weekend I had trouble unlocking my phone. I pressed the button but the screen stayed black. This was resolved by removing and re-inserting the battery. However, today, when the same thing happened, the battery trick didn't work. Tried leaving the Desire batteryless for an hour or so but still no joy.
Connected the phone to my computer by USB and no activity (no light on phone, no recognition on PC).
I would really appreciate any suggestions.
Oh and while I remember, I cannot even get into boot mode by pressing the top button and volume down.
Sounds like phone is dead DEAD!
jtag riffbox might fix or using android developer ask adb commands
serialkillazzs said:
Sounds like phone is dead DEAD!
jtag riffbox might fix or using android developer ask adb commands
Click to expand...
Click to collapse
Thanks, I'll look into these options tonight. Any thoughts re warranty? Will HTC know it was rooted?
Have you tried leaving it plugged into the charger for at least 10 minutes to see if you get any life?
Have you tried with the battery off, and just the charger plugged in to see if the LED lights up?
rolfd said:
Have you tried leaving it plugged into the charger for at least 10 minutes to see if you get any life?
Have you tried with the battery off, and just the charger plugged in to see if the LED lights up?
Click to expand...
Click to collapse
No I haven't tried these yet. Will try when I get home. I did try with two batteries though (1 fully charged, 1 about 90% charged).
It didn't appear a problem on software anyway, it appears a issue on hardware (if it was a problem on software, your phone would at least boot HBOOT).
Answering your question, yeah, they will probably discover that you rooted your phone. Don't know if they will void your warranty for this, but probably yes. Anyway, you can try at least.
z3r0n3 said:
It didn't appear a problem on software anyway, it appears a issue on hardware (if it was a problem on software, your phone would at least boot HBOOT).
Answering your question, yeah, they will probably discover that you rooted your phone. Don't know if they will void your warranty for this, but probably yes. Anyway, you can try at least.
Click to expand...
Click to collapse
Yeah, guess I have no choice! I'll try looking at some of the options talked about in this post but looks like I'll just have to chance it with HTC. Wish me luck!
My phone was rooted and I had CM6.1.1 on it, my phone died like yours so I sent it off to HTC and they didn't realise it was rooted. If you think about it if the phone is completely dead and doesn't even turn on there is no way for them to find out. Simples
bortak said:
My phone was rooted and I had CM6.1.1 on it, my phone died like yours so I sent it off to HTC and they didn't realise it was rooted. If you think about it if the phone is completely dead and doesn't even turn on there is no way for them to find out. Simples
Click to expand...
Click to collapse
Ooooh, that sounds promising. HTC are collecting my phone on Wednesday so fingers crossed!

[Q] Desire doesn't charge and won't boot up

Hey guys,
Last week I was at the bar taking a picture from some nice girls, unfortanly my Desire slipped from my hand an fell pretty hard on the floor. It was off an didn't boot. After a night without the battery, the next day it booted and worked for an week, no problems at all. Yesterday my phone shutted off again and now I can't boot it at all again, left it the whole night at the charger, but that didn't seem to help, ive searched the forums but nothing helped. The strange thing is, that it worked for an week and now it doesn't anymore. Does someone knows a proper solution for this, my phone is rooted and RCMixHD 2.0 is running on it. help?
Ok, I found out that I still have warranty at my provider! But, do they start whining if they found out my phone has an custom rom?
arjen888 said:
Ok, I found out that I still have warranty at my provider! But, do they start whining if they found out my phone has an custom rom?
Click to expand...
Click to collapse
Hi.
I think that more than for sure there will be problems if they are able to find that you have ROOT-ed your phone since this breaks the warranty. Anyway try leaving it without battery in for a day and see if this can make the phone boot up. You could also try another battery, if you have a friend with the same phone or you are able to go to a store and ask to try out a battery to see if that is the problem.
If that is your problem you can, I think go to warranty and say that your problem is the battery.
It would be recommended that you run a RUU if you are to go to warranty. If they find out you messed with the phone I think your warranty will be gone forever.
If the battery is not the problem, then I think you can't do anything, since your phone doesn't even boot up, but go to warranty and pray that they wont examine too deep and see the root.
Still I have one curiosity: the led is still showing that you are charging the phone (the orange, green led)?
UsManyDead said:
Still I have one curiosity: the led is still showing that you are charging the phone (the orange, green led)?
Click to expand...
Click to collapse
Thanx for your reply, I tried another battery but that didn't help . The led doesnt show up if I put an charger in it (tried with different chargers/cables the phone isnt doing anything. The last time it stopped working I didn't use the phone for about 8 hours, and after that I booted and worked fine for an week. So hopefully he wil work again this evening so I can make him stock again for warranty.
arjen888 said:
Thanx for your reply, I tried another battery but that didn't help . The led doesnt show up if I put an charger in it (tried with different chargers/cables the phone isnt doing anything. The last time it stopped working I didn't use the phone for about 8 hours, and after that I booted and worked fine for an week. So hopefully he wil work again this evening so I can make him stock again for warranty.
Click to expand...
Click to collapse
Hi.
As it sounds, it could be a motherboard problem, or the usb connection on the phone, or anything else, but since it isn't working with any battery then it is surely from the motherboard.
Hope it starts one more time so you can bring it to stock.
Even if this fails, there's nothing else to try but getting it to warranty and cross fingers.
Good luck.

[Q] HTC Desire won't boot or charge

Hi! My first post here and, sadly, not a pleasant one for me.
Today I, while charging my rooted Desire (Ginger Villain 2.8, if that matters), launched an app and it crashed (black screen but with status bar still showing). Since none of the buttons were responding, I took out the battery and then put it back in and tried to boot it. I went as far as the GingerVillain logo screen but then stopped the process. Since I was impatient (and dumb...), I pulled the battery out again. On the next boot process it halted at the white HTC screen. But now on the 3rd try it refuses to boot at all. No response what so ever when I press the Power button. Charge LED doesn't light up if I connect the USB cable.
What could I have messed up? Any solutions? I sure hope I haven't bricked it or something... Any help is appreciated!
Can you access hboot or fastboot? If yes, use the last one flash ruu. If not, use the search. There is a thread with nearly the same problem like yours and when I remember correctly, it got solved.
Power + Volume down doesn't work.
The other thread that seemed to be about this problem also involved some physical damage. My phone hasn't been dropped or soaked though.
I will try to get a hold of a charged battery and see what happens. Don't know why would it crash and burn like this considering that I wasn't installing anything. :/
Also some people suggested a while ago, to take out the battery and leave the phone alone for a few minutes, then try to boot again.
davebugyi said:
Also some people suggested a while ago, to take out the battery and leave the phone alone for a few minutes, then try to boot again.
Click to expand...
Click to collapse
Had it sitting for approx. 4h with the battery removed. Put it back in and still no response what so ever. Power button doesn't do anything nor does plugging in a charger. Wasn't able to put in a charged battery because no one I know has this phone.
Not happy about this. And I'm pretty sure the tech support will just end up blaming the root...
Well, try to hold down the power button for at least 30 seconds while the battery is off. It works with notebooks. Other than that, no idea.
i guess mobo is dead, with roor you loose your warranty as well, so if mobo is realy dead you need to buy new phone, or try look on Ebay, but first sent it to htc just for diagnostic, we need to know what realy happend to your phone and after that look for advice
AssassinSvK said:
i guess mobo is dead, with roor you loose your warranty as well, so if mobo is realy dead you need to buy new phone, or try look on Ebay, but first sent it to htc just for diagnostic, we need to know what realy happend to your phone and after that look for advice
Click to expand...
Click to collapse
eehh..no.... if the motherboard is dead - so is the root, they won't know, so you still have your warranty.
My phone also randomly died on me once, it was rooted and S-OFF'd, sent it to htc and they repaired it for me. Don't worry about it just send it off. If it's dead it's dead.
in that case you are right, if mobo is realy dead so the root is dead too, yeah
sent it to htc and you will see
Heh encouraging replies.
Anyway, I don't have an official subsidiary of HTC in my country so I'll just bring it to the shop I bought it from. Not sure if they do diagnostics and repairs themselves or just forward it to HTC.
Since I've never gave a phone for repairs, what are your suggestions regarding the SD card? I assume it's fine if I just remove it and bring in just the phone itself. Most of my apps are installed on the card, but I guess I can kiss them goodbye at this point, right?
.gkl said:
Heh encouraging replies.
Anyway, I don't have an official subsidiary of HTC in my country so I'll just bring it to the shop I bought it from. Not sure if they do diagnostics and repairs themselves or just forward it to HTC.
Since I've never gave a phone for repairs, what are your suggestions regarding the SD card? I assume it's fine if I just remove it and bring in just the phone itself. Most of my apps are installed on the card, but I guess I can kiss them goodbye at this point, right?
Click to expand...
Click to collapse
no, all HTC as that you give them is your phone and your battery. No SIM card, no SD, no charger/ cables. Just the phone itself.
they dont need your sdcard, you should give them just phone, battery and thats all, everything else leave home, i just sent my phone with battery to repair, simple
Bumping this thread in case somebody finds it and wants to know the outcome. I gave the phone for repairs and the conclusion was a broken motherboard which they simply replaced.
I have to admit, I was ready to buy a new phone and now that I have my old one back, it's a kinda weird feeling. I definitely do want to upgrade to Galaxy S II but it's still bloody expensive. I guess I'll just wait till the end of my warranty (April next year) for even better phones to hit the market and upgrade then...

[Q] Htc desire dead

Hi to all!
I've got a big big problem here..I've already read another post,where a guy sayed that his desire is dead..but I want to ask for some help anyway..so..my desire was working good..no problems..aokp rom,rooted,s-off,latest radio exc exc..everything was working fine until tonight,when I,as usually as anybody does,push the power button to wake up the phone,'cause I needed to send a message..and I discovered that the desire was off..battery was 95% the last time that I checked..and I know that soft reboot and anything else could occur..so,I tried to switch it on with the power button..but no response..linked with the charger,no orange charging led..Tried to remove the battery,and put it in again..no response..what can I do?please help,'cause I haven't got money to buy another phone now!
Can you get into hboot?
Sent from my HTC Desire using xda app-developers app
No,I can't..it still be dead
try a different battery if u can, if that dont work then its probably dead. Same happened to mine, my phone was charging and i dropped it then it never turned back on (it didnt brake from dropping it, overheated while charging)
i'll try the original one..'cause i bought a while ago a mugen power battery bigger than the stock one....but the mess is that i haven't done anything to the phone..it simply "suicided" himself!that's weird!
jmcclue said:
try a different battery if u can, if that dont work then its probably dead. Same happened to mine, my phone was charging and i dropped it then it never turned back on (it didnt brake from dropping it, overheated while charging)
Click to expand...
Click to collapse
I used a different battery..but nothing to do..still dead...:crying:..anything else to do?
Your motherboard might be roasted.
I actually just came to make a thread, about the exact same problem I cant turn my desire on charging doesn't respond tried a new battery at a store. Prior to this happening I was at a beach and my phone took a dip for 10 seconds, phone never stopped working the led light was red from there on worked for at least a month or so after before this.
I was thinking it was connected to that but maybe not, I was wondering if maybe the phone some how bricked. It's a silly question but I shall ask any ways is there any possibility of restoring stock ruu via the computer? I'm no expert on that guess the phone wouldn't be detected tho.
The only thing I can make the phone do is occasionally when holding the power down the phones gets stuck vibrating till I pull the battery.
Demonic Wraith said:
I actually just came to make a thread, about the exact same problem I cant turn my desire on charging doesn't respond tried a new battery at a store. Prior to this happening I was at a beach and my phone took a dip for 10 seconds, phone never stopped working the led light was red from there on worked for at least a month or so after before this.
I was thinking it was connected to that but maybe not, I was wondering if maybe the phone some how bricked. It's a silly question but I shall ask any ways is there any possibility of restoring stock ruu via the computer? I'm no expert on that guess the phone wouldn't be detected tho.
The only thing I can make the phone do is occasionally when holding the power down the phones gets stuck vibrating till I pull the battery.
Click to expand...
Click to collapse
You can't flash a RUU without the phone booting in hboot.
Oh well thanks, I wonder how common it is for phones to just die. My general thinking was so long as I didn't drop it or the beach lol it would last ages which it did, previously had a iphone 3g which apples updates killed the wifi then the battery died, now I'm torn between the LG Optimus 4X HD or a Ipod Touch 5th gen, actually this seems really good value for money BWC Thunderbolt Dual SIM which is available on mobicity.c0m.a-u It's kinda like dunno Chinese generic brand running Jellybean 4.1.2 only reason I probably wouldn't buy it probably wouldn't ever be rooted or updated by manufacturer otherwise I would get it
Demonic Wraith said:
Oh well thanks, I wonder how common it is for phones to just die. My general thinking was so long as I didn't drop it or the beach lol it would last ages which it did, previously had a iphone 3g which apples updates killed the wifi then the battery died, now I'm torn between the LG Optimus 4X HD or a Ipod Touch 5th gen, actually this seems really good value for money BWC Thunderbolt Dual SIM which is available on mobicity.c0m.a-u It's kinda like dunno Chinese generic brand running Jellybean 4.1.2 only reason I probably wouldn't buy it probably wouldn't ever be rooted or updated by manufacturer otherwise I would get it
Click to expand...
Click to collapse
You wanna buy an iPod????????? Seriously?????????????
Well I'm not all to caught up in the one or the other boat all seem to get aboard on, I already brought a new phone average. I was looking to buy a ipod bare amount I was willing to spend just for getting on the net when out music games reading then figured 4.7 inch to 5 inch screens would be better for reading, and there's only one or two other options in that price range. Dunno if I will or wont now but I was recently looking at ubuntu for phones which may be out end of year or next year, seems interesting going to have to wait to see how that unfolds
Demonic Wraith said:
Well I'm not all to caught up in the one or the other boat all seem to get aboard on, I already brought a new phone average. I was looking to buy a ipod bare amount I was willing to spend just for getting on the net when out music games reading then figured 4.7 inch to 5 inch screens would be better for reading, and there's only one or two other options in that price range. Dunno if I will or wont now but I was recently looking at ubuntu for phones which may be out end of year or next year, seems interesting going to have to wait to see how that unfolds
Click to expand...
Click to collapse
Sorry guys,but i have a news...i tried to connect the dead desire to the computer using the usb cable now...and you know what?the orange "in-charge" led turns on!so,what mean?the problem is that,when i push the power on button,the orange led turns off..any suggestion?
Cesk87 said:
Sorry guys,but i have a news...i tried to connect the dead desire to the computer using the usb cable now...and you know what?the orange "in-charge" led turns on!so,what mean?the problem is that,when i push the power on button,the orange led turns off..any suggestion?
Click to expand...
Click to collapse
Still doesn't mean that your motherboard is not roasted.
abaaaabbbb63 said:
Still doesn't mean that your motherboard is not roasted.
Click to expand...
Click to collapse
Oh..ok...i still dreamed till the end that maybe the desire can resurrect from hell..
Does the led turn on when you plug in charger?
Sent from my HTC Desire HD A9191 using xda app-developers app
Cesk87 said:
Sorry guys,but i have a news...i tried to connect the dead desire to the computer using the usb cable now...and you know what?the orange "in-charge" led turns on!so,what mean?the problem is that,when i push the power on button,the orange led turns off..any suggestion?
Click to expand...
Click to collapse
TheRinseM said:
Does the led turn on when you plug in charger?
Sent from my HTC Desire HD A9191 using xda app-developers app
Click to expand...
Click to collapse
Cesk87 said:
Oh..ok...i still dreamed till the end that maybe the desire can resurrect from hell..
Click to expand...
Click to collapse
u know when u have it plugged into ur computer and the LED is on, then u press the power button, does it vibrate? if ur phone is off and its charging, the LED will be on and if u boot into bootloader (with the phone still plugged in) the LED turns off. so maybe ur screen is damaged and u cant see that its on. u get me?? lol. check if ur computer recognizes ur phone once uv pressed the power button
Nothing happens..the computer does not recognise the phone......ok so..someone have a nexus 4 to sell?
Cesk87 said:
Nothing happens..the computer does not recognise the phone......ok so..someone have a nexus 4 to sell?
Click to expand...
Click to collapse
Your phone is D.E.D. MBO is fried.
Help pls
I have a HTC Desire A8181 ,
I have rooted it with revolutionary and superuser , and i have instaled the 4ext app on the phone , then i went into recovery mode and said to wipe all partitions (not the sd card) because 4 ext could not acces the system partition , but my sd with the backup was already formated becouse i tryed to partition the sd card in the hope of making more space , and now i can´t pass hboot or 4ext recovery , i can´t acces my HTC , please help

BSOD, Phone wont onHelp please

Hey everyone... I was using my phone as usual when suddenly it blue screened and died on me. Like dieded died. I've been soft bricked before but this was bad. It wouldn't on after taking out the battery, charging, different batteries (anker)
Left it for a while tried again, nothing. Like not even the boot up animation. Now, the phone had been acting up for the past 2 days. Random reboots every few hours and it even blue screened the day b4 but came back as usual. I was just considering a new rom cos i had been on this one a while so i thought maybe it was just time for a new flash when all this happened. Full disclosure im rooted xposed on Dirty Unicorns Marshmallow. Also not sure if this is relevant but i had recently begun using new batteries from anker for the past 2 months
That's the only new thing i did to my phone. I use my phone to just below 5%, off then pop a new 100% battery in. I hadn't charged my phone my cable since.
I went to a repair shop immediately and they tried hooking it up directly to a positive negative power source but they said it wasnt registering at all, so im thinking this is serious.. I Googled around and best i could find was that this maybe a motherboard issue. The only solution ive found online (https://forum.xda-developers.com/lg-g3/help/lg-g3-d855-blue-screen-death-t3380844) were those saying i need to bake\heat the motherboard?? At first i thought it was a troll but im desperate and not sure anymore
Is that a legit solution and if not, what is...? Please guys i can't afford a new phone for at least another year. Thanks in advance.

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