BSOD, Phone wont onHelp please - G3 Q&A, Help & Troubleshooting

Hey everyone... I was using my phone as usual when suddenly it blue screened and died on me. Like dieded died. I've been soft bricked before but this was bad. It wouldn't on after taking out the battery, charging, different batteries (anker)
Left it for a while tried again, nothing. Like not even the boot up animation. Now, the phone had been acting up for the past 2 days. Random reboots every few hours and it even blue screened the day b4 but came back as usual. I was just considering a new rom cos i had been on this one a while so i thought maybe it was just time for a new flash when all this happened. Full disclosure im rooted xposed on Dirty Unicorns Marshmallow. Also not sure if this is relevant but i had recently begun using new batteries from anker for the past 2 months
That's the only new thing i did to my phone. I use my phone to just below 5%, off then pop a new 100% battery in. I hadn't charged my phone my cable since.
I went to a repair shop immediately and they tried hooking it up directly to a positive negative power source but they said it wasnt registering at all, so im thinking this is serious.. I Googled around and best i could find was that this maybe a motherboard issue. The only solution ive found online (https://forum.xda-developers.com/lg-g3/help/lg-g3-d855-blue-screen-death-t3380844) were those saying i need to bake\heat the motherboard?? At first i thought it was a troll but im desperate and not sure anymore
Is that a legit solution and if not, what is...? Please guys i can't afford a new phone for at least another year. Thanks in advance.

Related

MDA Pro turns off all the time Help....

Hi all, i have the mda pro (t-mobile UK) Had tried lots of roms before but in the end i stuck with the latest official t-mobile rom & radio.
In the last few weeks i every time i try to connect with gprs the signal goes, other times the phone just goes dead, wont reboot properly for a few try's( gets to the windows mobile logo then dead again.
After a few try's it will boot up, but it turns off alot i mean just about every time i open up the phone. I thought maybe the battery but when i get it to boot up its fine %70 battery ect ect.
Its still under warrenty and is actual being sent back tomorrow for repair but i have a feeling they will just reflash and send it back as the problem is random.
Anybody any ideas whats wrong? did a hard reset and problem if anything is worse now and seems to be getting worse everyday. Ofcourse i dont know when the phone has went belly up as its closed over when not in use.
I really would like a replacment phone but as i said i think they will reflash and send back. I have to keep sim,battery ect.ect.
Info anyone.
With those symptoms my first thought would be a faulty battery. If i were you, I would insist on returning the battery for replacement as well.
Are Battery's covered under the first years guarantee?
Iam almost sure its the battery also, but the battery holds fine after it reboots, Having said that it never lasts anywhere near 24hrs and never has.
Steph69 said:
Are Battery's covered under the first years guarantee?
Iam almost sure its the battery also, but the battery holds fine after it reboots, Having said that it never lasts anywhere near 24hrs and never has.
Click to expand...
Click to collapse
I'm sure that is the battery,I had the same problem and the guarantee covered only 6 monthes
Problem solved....
Well got a brand new shinny MDA Pro replacment under warrenty.
Not a new battery tho, still got all the same problems so yup its a battery problem.
No big deal i will buy a new battery and i got a brand new mda pro again.
Result .....

[Q] My Desire HD won't boot

Hi
So i got my Desire HD 2 days after they started selling here in sweden and i've never had any problems with it what so ever, until today.
So when i got to school today my Desire HD wouldn't boot up, it worked this morning when i sent a text to my friend. I figured i hadnt plugged it in correctly when i was going to charge it last night but that wasn't the case. I tried to remove and reinsert the battery but that wouldn't work, i also tried to remove the memory card, wouldn't work either.
I can't boot it at all, i can't even boot it to recovery mode.
I really am in big trouble, if anyone knows what is causing this or has experienced this please respond...
ille16 said:
Hi
So i got my Desire HD 2 days after they started selling here in sweden and i've never had any problems with it what so ever, until today.
So when i got to school today my Desire HD wouldn't boot up, it worked this morning when i sent a text to my friend. I figured i hadnt plugged it in correctly when i was going to charge it last night but that wasn't the case. I tried to remove and reinsert the battery but that wouldn't work, i also tried to remove the memory card, wouldn't work either.
I can't boot it at all, i can't even boot it to recovery mode.
I really am in big trouble, if anyone knows what is causing this or has experienced this please respond...
Click to expand...
Click to collapse
If it is completely dead then Id try another battery....yeah easier said than done I know...none of your mates got one??
Is it under warranty??
Have you installed a custom rom?
Does it boot when plugged into the mains?
It may just be the circuit board or connectors to the battery??
To be honest...it could be bloody anything..
rixsta said:
If it is completely dead then Id try another battery....yeah easier said than done I know...none of your mates got one??
Is it under warranty??
Have you installed a custom rom?
Does it boot when plugged into the mains?
It may just be the circuit board or connectors to the battery??
To be honest...it could be bloody anything..
Click to expand...
Click to collapse
Nope no one i know have one :/
It's unrooted so no custom roms in it.
It does NOT boot when plugged into the mains either
I think it's under warranty since i bought it not that long ago, but i didn't buy extended warranty though so i dunno
does a light come on when you plug it into the wall to charge?
Have you looked at the connectors on the SIM card & battery covers? Mine look like they are simply painted on. Yours maybe worn....
Nope theres no light...
I don't really know what you mean by painted on because i looked at mine and they stick out a bit, if i'm looking at the right piece.
It's a bit useless to begin discussing about this. YOu have done nothing to void your warrenty. It should boot and it doens't. That means you should return it. This isn't you problem, so to say.
I had the same issues, unattented reboots, then DHD randomly turning off. And last Saturday, impossible to start it again. At this point, I had rooted it, S-OFFed it and installed ClockWork Recovery and a custom ROMS as well.
Anyway, I sent it for maintenance yesterday and expect to have my DHD repaired within the next two weeks...

Random shut downs?

Hi guys. Haven't been here in a while. My daughter is now saying her cap. glide is randomly shutting itself down- not related to low battery. It happened 3 times in one week. When she powered it up the battery was fine. The phone is about 9 months old. I think it has a 12 month warranty. At least on the samsung site it says 12 months. We got it from ATT with contract renewal.
I read that the regular Captivate had this problem. Did it flow over into the glide? Haven't found anything about it. I assume ATT will replace with a refurb if anything.
sashusmom said:
Hi guys. Haven't been here in a while. My daughter is now saying her cap. glide is randomly shutting itself down- not related to low battery. It happened 3 times in one week. When she powered it up the battery was fine. The phone is about 9 months old. I think it has a 12 month warranty. At least on the samsung site it says 12 months. We got it from ATT with contract renewal.
I read that the regular Captivate had this problem. Did it flow over into the glide? Haven't found anything about it. I assume ATT will replace with a refurb if anything.
Click to expand...
Click to collapse
I use mine pretty heavy and havent noticed any problem i assume that you are running the phone completely stock and if so i would suggest that you download samsung kies from samsungs site and run it then plug the phone in and it will ask you if you want to update the phone it may run better on the newest firmware that there is other wise i would download avgs free antivirus app and run it to see if there are any apps that might be to blame i would post links but to avoid spam i am not allowed
og anarchy said:
I use mine pretty heavy and havent noticed any problem i assume that you are running the phone completely stock and if so i would suggest that you download samsung kies from samsungs site and run it then plug the phone in and it will ask you if you want to update the phone it may run better on the newest firmware that there is other wise i would download avgs free antivirus app and run it to see if there are any apps that might be to blame i would post links but to avoid spam i am not allowed
Click to expand...
Click to collapse
Thanks for your response. Yes, it is stock rom, but I have it rooted with CWM recovery on it. I don't think kies can update it due to CWM. And it's in another state. LOL. But good to know you don't have the issue. As for running antivirus, my daughter does not even know what that is- she barely runs it on her computer. If I ever get my hands on it I will try your suggestion for AV.
Could be a battery issue... mine did the same, and when I took out the battery it was slightly swollen.
Thanks for that. I'll have her check it out.:fingers-crossed:
Interested in your solution
My wife's Captivate Glide just started having random shutdowns last week. I came over looking for a "return to stock" thread hoping that putting a new OS might help when I saw this thread. I've been reading xda on the GalaxyII boards since getting mine last year so have some familarity with xda. Wife prefers to not update OS so I want to avoid ICS. She had AVG installed and I added Lookout to scan with it also and can't seem to find an issue with those. The problem for her mainly manifest itself when she has the internet turned on. The phone will basically act like the battery is critical and do a shutdown even if it is over 50 percent. power up with the cord in and it still shows good charge. If I find something that works I'll post it here also.
I have random shutdowns/boot cycles too. I've narrowed it to a hardware issue. I was running rooted stock rom, but also ran liquidsmooth and now on aokp rom, and its still happens.
I posted a topic a couple weeks ago, asked if anyone has any experience replacing the power button..its not that it sticks, but if pressed the wrong way in the wrong spot, the phone goes into endless boot mode, with the samsung logo up for about three sec, then black, then samsung logo, then black.
The timing is rarely the same. There's no debris or gunk. Its not battery. Its not overclock issue. Its something to do with the phyical power button.
Can I diasble power button using key remapping?
Sent from my SGH-I927 using xda premium
Having the same problems with my Glide, and I really do think it's a hardware issue since my battery looks fine. After reading many threads here and elsewhere, I'm resigned to the fact that it can't be fixed, but more suggestions are welcome.
My daughter has had this phone for almost a year and it just started happening to hers. She is very hard on her phone. 5000 texts/month with alot of drops. She just might have abused it to near death. lol.
Random Boot
Hello guys;
I think I'm having same or very similar issue.
My phone is randomly shutting down; some times is in cyclic restarts.
Did you guys came up with a solution to this problem?
Thanks
sashusmom said:
My daughter has had this phone for almost a year and it just started happening to hers. She is very hard on her phone. 5000 texts/month with alot of drops. She just might have abused it to near death. lol.
Click to expand...
Click to collapse
5000 texts per month?
Does your daughter know how to speak or is she only familiar with written language?
If you're on a stock rom, it's almost certainly a bad battery.
Battery voltage will drop when it's hot or if it's damaged. When you turn it back on, the phone says you still have plenty of power left.
What the phone is really doing is making a guess about how much battery life it has left.
It knows the voltage. Now, if you know the voltage a battery is producing with no load, you can get sort of an idea of how much more life you can get out of it. The phone keeps track of this (roughly) and tries to guess. It's also not going to let the battery drop too far down below 3.6 volts, it will shut it off for safety, because if you truly completely discharge a lithium battery, you can't charge it. (there are tricks to get them going again, but it's bad for them.)
And a damaged battery can have plenty of volts, but once you put it under load it will drop sharply. The phone will power down to protect the battery, or it just won't be able to stay on any longer.
Anyway, pull your battery. Make sure it isn't bulging. Pick up a spare off of ebay for $10 and see if it is better.
Or if it's under warranty, just take it in.
davidpartay said:
5000 texts per month?
Does your daughter know how to speak or is she only familiar with written language?
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Click to collapse
Lol.... Sometimes it's only 3 thousand. But you are right. The art of communication is being lost on this generation of kids who rely on computers, tablets, and smartphones. Instead of calling, they text about everything.
My daughter is graduating:victory: with a double major- Theatre and speech (performance) so we know she can talk and sing and psychology with ambitions to get a masters in dance therapy to work with autistic kids.... If broadway does not work out Any directors or producers out there need new talent?? :fingers-crossed:
epsalmond said:
If you're on a stock rom, it's almost certainly a bad battery.
Battery voltage will drop when it's hot or if it's damaged. When you turn it back on, the phone says you still have plenty of power left.
What the phone is really doing is making a guess about how much battery life it has left.
It knows the voltage. Now, if you know the voltage a battery is producing with no load, you can get sort of an idea of how much more life you can get out of it. The phone keeps track of this (roughly) and tries to guess. It's also not going to let the battery drop too far down below 3.6 volts, it will shut it off for safety, because if you truly completely discharge a lithium battery, you can't charge it. (there are tricks to get them going again, but it's bad for them.)
And a damaged battery can have plenty of volts, but once you put it under load it will drop sharply. The phone will power down to protect the battery, or it just won't be able to stay on any longer.
Anyway, pull your battery. Make sure it isn't bulging. Pick up a spare off of ebay for $10 and see if it is better.
Or if it's under warranty, just take it in.
Click to expand...
Click to collapse
Very informative. Thank you. She did pull the battery and it was fine. It is about a year old. I got her 2 replacements and she just doesn't use them. I will suggest that she switches to a new one- although they are almost a year old too, but unused- I charged them up once before i gave them to her.
phone saga continues!!!
:silly: Well, my daughter being sooooo poor that she couldn't buy herself a BOX of tissues(cough-cough), she was pulling toilet paper from the dorm bathroom and plop! OOps!! Her phone fell into the drink! (toilet bowl!!)
She knew enough to pull the battery and used a blowdryer to start the dry out process, and put it into a bag of rice. Didn't leave it in long enough and tried to power on- did a little dance, and it died. I thought she fried it, but she put it in rice again- battery pulled and slid in the open position.
2 days later she called us on it- (today) and it seems to be working!!!:victory:
So, Rice saved the day again! :silly::good::highfive::fingers-crossed:
We'll see how long it lasts. I bought a cheap go phone last nite on att for $21 as a temporary replacement. Maybe it won't be needed.
Help!!
Hard to believe my glide is begining to give problems. After flashing a stock kernel on spike55 jb 4.2 rom,i started getting random app crashings. So i sought to revert by flashing back the original jb ROM,but it got worse. Now i was uable to get network and my baseband version displayed unknown also i had random reboots.
At this junction, i realised i had to revert to stock. So i got a stock ICS rom from sammobile, flashed it via odin and whala! Problem seemed solved. So i flashed CWMR and reflashed jb 4.2.
Afterward, all seemed well not until the random reboots came back. So here i was thinking about my phone being tired of all the flashing and wanting to be on stock. I went back to stock, but the random reboots still lingers.
Though i have a feeling the problem is with my power rocker cos only a little tap pops up the power menu.
At this junction, i dunno what to do. I'll be very grateful if i can get any real assistance from anyone. Thanks a bunch in anticipation.
So I thought I'd post again. Daughter home for good. Started complaining about her battery again. I found her 2 spare batteries that were never used. Had her make the switch.
Then I looked at the removed battery. It was slightly swollen. You had to look straight down to tell. Looking at it flat, it seemed to be fine. But put it on end and it had a slight bulge. So it was a battery going bad. We caught it before the phone was damaged.
Sent from my Nexus 7 using Tapatalk 4
Hello!!! Back again My daughter ran on macadam and her unprotected cap. glide plopped out of her sweatshirt pocket and hit hard. A small hairline crack in the screen, but it pretty much killed the digital panel. She had it for 18 months and for her, that's a record. But she loved the phone.
We just got a new one unlocked one off amazon for $138. No contract renewal for her.
If anyone is still reading this thread, her OS is 2.3.5 or 6. Is it worth updating to ics? We don't have kies installed so it will be a job to get everything installed, get drivers working, etc. She will be happy with GB. Last time I made the change to swap external and internal sd cards and she had no problems.
So is ICS worth the effort? Battery life? Can the sd swap trick work? Any advice will be appreciated. Presently it is new and stock.
sashusmom said:
So is ICS worth the effort?
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Click to collapse
..it might even have come with ICS, the UI differences to GB are very slim.. Can't say more because stock roms are far inferior to the beast called P.A.C.man ROM :laugh: :good:
Really depends if she is tech savy and will explore the depths of customizability and usage... If so, http://pacman.basketbuild.com/index.php?dir=main/i927/nightly/ is the next place to go
Nightly builds 'been broken for 10 days now but should be fixed soon by awesome @kick buttowski :good:
And on a rooted phone, Titanium Backup can import/export SMSs and contacts supposedly even over to a different rom. (Still struggling a bit getting all my contacts ported from the sony xperia system, but..)
Oh by the way, one of them plastic hard cases is about 5$ on the bay
...It's not water proof though
eMPee584 said:
..it might even have come with ICS, the UI differences to GB are very slim.. Can't say more because stock roms are far inferior to the beast called P.A.C.man ROM :laugh: :good:
Really depends if she is tech savy and will explore the depths of customizability and usage... If so, http://pacman.basketbuild.com/index.php?dir=main/i927/nightly/ is the next place to go
Nightly builds 'been broken for 10 days now but should be fixed soon by awesome @kick buttowski :good:
And on a rooted phone, Titanium Backup can import/export SMSs and contacts supposedly even over to a different rom. (Still struggling a bit getting all my contacts ported from the sony xperia system, but..)
Oh by the way, one of them plastic hard cases is about 5$ on the bay
...It's not water proof though
Click to expand...
Click to collapse
Nice to see people are still using this phone. As far as the case- I must have bought 5 of them for her. She didn't want them on her phone. Now that she paid for her own replacement, she may rethink that one! lol. She is not tech saavy at all, so custom builds are not her thing. I didn't even do the mods on this phone that I did on her original. Thanks for your input. OH, it's still GB.

[Q] Hard bricked ATT Samsung Galaxy S3 SHG-i747

Good night xda,
I am once again turning to the forum for help,this time for my older SGS3. While I upgraded to the S4,I gave my ATT s3 to my sister. I've had the phone since it was released. It does not have any physical or water damage.
Initially,I had a custom rom on it and all was well. When I gave it to my sister she did not like the rom so I flashed the stock ATT rom back on it. She used the phone for about 6 months after that with no issue,but about a month ago she complained that the phone sometime shut down randomly with no warning. The screen just went black completely,sometimes when she was not using it at all. I did witness this a few times while looking at it so I was pretty puzzled with what could cause that.
Now yesterday,she called me because the phone was completely dead. It shut down randomly again but she was not able to power it up again this time. I investigated,tried different batteries and plugged it in the pc and had to concur. It does not react at all. Black LCD,no battery logo,no even the power up vibration so I cannot access download mode. I understand the phone is now hard bricked.
I am extremely surprised the phone bricked over a certain period while I was not even flashing it. I did not flash it in the past 3 months. How could it get brick with no flash ?
I tried the SD Card image file from this thread http://forum.xda-developers.com/showthread.php?t=2345860 but it did not work. However,I do not have a 16GB micro sd like the thread suggest using,so I will try again tomorrow after I buy one.
Any ideas regarding this situation ? Is the s3 dead completely ? Would a jtag service work ? Or the sd card method ?
Thanks.
kiwi32 said:
Good night xda,
I am once again turning to the forum for help,this time for my older SGS3. While I upgraded to the S4,I gave my ATT s3 to my sister. I've had the phone since it was released. It does not have any physical or water damage.
Initially,I had a custom rom on it and all was well. When I gave it to my sister she did not like the rom so I flashed the stock ATT rom back on it. She used the phone for about 6 months after that with no issue,but about a month ago she complained that the phone sometime shut down randomly with no warning. The screen just went black completely,sometimes when she was not using it at all. I did witness this a few times while looking at it so I was pretty puzzled with what could cause that.
Now yesterday,she called me because the phone was completely dead. It shut down randomly again but she was not able to power it up again this time. I investigated,tried different batteries and plugged it in the pc and had to concur. It does not react at all. Black LCD,no battery logo,no even the power up vibration so I cannot access download mode. I understand the phone is now hard bricked.
I am extremely surprised the phone bricked over a certain period while I was not even flashing it. I did not flash it in the past 3 months. How could it get brick with no flash ?
I tried the SD Card image file from this thread http://forum.xda-developers.com/showthread.php?t=2345860 but it did not work. However,I do not have a 16GB micro sd like the thread suggest using,so I will try again tomorrow after I buy one.
Any ideas regarding this situation ? Is the s3 dead completely ? Would a jtag service work ? Or the sd card method ?
Thanks.
Click to expand...
Click to collapse
is it possible that the LCD went bad?? when you plug it into charge does it react (lcd or vibrate?) I would also suggest trying out a known battery. could be that if it is the original battery that it is so dead that I got "spikey" and finaly just died.
hope it is that simple
kiwi32 said:
Good night xda,
I am once again turning to the forum for help,this time for my older SGS3. While I upgraded to the S4,I gave my ATT s3 to my sister. I've had the phone since it was released. It does not have any physical or water damage.
Initially,I had a custom rom on it and all was well. When I gave it to my sister she did not like the rom so I flashed the stock ATT rom back on it. She used the phone for about 6 months after that with no issue,but about a month ago she complained that the phone sometime shut down randomly with no warning. The screen just went black completely,sometimes when she was not using it at all. I did witness this a few times while looking at it so I was pretty puzzled with what could cause that.
Now yesterday,she called me because the phone was completely dead. It shut down randomly again but she was not able to power it up again this time. I investigated,tried different batteries and plugged it in the pc and had to concur. It does not react at all. Black LCD,no battery logo,no even the power up vibration so I cannot access download mode. I understand the phone is now hard bricked.
I am extremely surprised the phone bricked over a certain period while I was not even flashing it. I did not flash it in the past 3 months. How could it get brick with no flash ?
I tried the SD Card image file from this thread http://forum.xda-developers.com/showthread.php?t=2345860 but it did not work. However,I do not have a 16GB micro sd like the thread suggest using,so I will try again tomorrow after I buy one.
Any ideas regarding this situation ? Is the s3 dead completely ? Would a jtag service work ? Or the sd card method ?
Thanks.
Click to expand...
Click to collapse
If she wasn't trying to flash anything, doesn't sound like a brick which, to my understanding, results from software failures. The procedure posted in the thread applies when you are trying to recover from a brick caused by firmware failure from attempting to flash the wrong bootloader so I'd be doubtful if it would help you here. This could be a specific hardware failure which is not unheard of with equipment like this. Also sounds like it gave warning of the gradual failure. When you plug it into a charging outlet, does it show any sign of life - a light or vibration? If it's an LCD failure, it probably wouldn't affect charging or recognition by your PC. If there is no sign of life at all even with different batteries, you may want to try a professional repair service as I presume exercising the warranty is not an option in view of the firmware history.
Hi,
Thanks for the replies.
I did try different batteries. The phone does not vibrate or react at all even when plugged in which does not suggest an LCD failure.
I guess you are right,it must be a hardware failure. I'm quite suprised,I thought these phones were well buit and resistant.Oh well.
She's getting a Nexus 5 now.
Thanks for the help !

[Q] LG G3 Turning Off Problem

I have randomly started experiencing a problem where my device would turn off randomly which has gradually gotten worse to the point where it's stuck in a boot loop sort thing and will shut off randomly during boot then restart.
The problem started by every now and then (sometimes not happening for a day at a time) the phone would turn off then turn back on again gradually getting worse. The problem started when I installed the latest update during the update the screen froze (no it was not interrupted in anyway and done officially through the phone) so after leaving it overnight and it not progressing I took the chance and removed the battery. it then turned on and finished the update without an issue. The phone has since as I explained got into a 'boot loop' sort scenario where it will work if the charger is plugged in but couldn't be a battery issue as doesn't turn off if I put it into download mode. Things I've tried: Doing a complete reset- Still no fix. and now today I entered download mode and re-installed the firmware which was successful but still no prevail?! What the hell could this be?! Thanks
samisthebest said:
I have randomly started experiencing a problem where my device would turn off randomly which has gradually gotten worse to the point where it's stuck in a boot loop sort thing and will shut off randomly during boot then restart.
The problem started by every now and then (sometimes not happening for a day at a time) the phone would turn off then turn back on again gradually getting worse. The problem started when I installed the latest update during the update the screen froze (no it was not interrupted in anyway and done officially through the phone) so after leaving it overnight and it not progressing I took the chance and removed the battery. it then turned on and finished the update without an issue. The phone has since as I explained got into a 'boot loop' sort scenario where it will work if the charger is plugged in but couldn't be a battery issue as doesn't turn off if I put it into download mode. Things I've tried: Doing a complete reset- Still no fix. and now today I entered download mode and re-installed the firmware which was successful but still no prevail?! What the hell could this be?! Thanks
Click to expand...
Click to collapse
Maybe it's a hardware issue
hi, where did you get the firmware? it could be corrupted. if I were you I would download again the firmware and reflash it.
after that I'll do a hard reset.
samisthebest said:
I have randomly started experiencing a problem where my device would turn off randomly which has gradually gotten worse to the point where it's stuck in a boot loop sort thing and will shut off randomly during boot then restart.
The problem started by every now and then (sometimes not happening for a day at a time) the phone would turn off then turn back on again gradually getting worse. The problem started when I installed the latest update during the update the screen froze (no it was not interrupted in anyway and done officially through the phone) so after leaving it overnight and it not progressing I took the chance and removed the battery. it then turned on and finished the update without an issue. The phone has since as I explained got into a 'boot loop' sort scenario where it will work if the charger is plugged in but couldn't be a battery issue as doesn't turn off if I put it into download mode. Things I've tried: Doing a complete reset- Still no fix. and now today I entered download mode and re-installed the firmware which was successful but still no prevail?! What the hell could this be?! Thanks
Click to expand...
Click to collapse
Well i guess im not alone as i have the same exact problem as you do! WHich version do you have? I have the White T-Mobile version and i bought it the same week it was on sale i felt that i got a phone that was part of a bad batch because of some problems ive had with it but i didnt buy insurance for it. i was on LG's OS and it started to get worse and worse so i restored it and went to a lollipop rom. its still happening but it only reboots once. however, as soon as i start using apps it reboots on me. i want to unroot it but at the same time i dont want to go through the trouble of rooting it again. Any ideas of what it could be?
My problem just randomly started happening and i noticed this started happening strangely after my phone completely died on me and didnt want to turn on so i connected it to the charger and it started charging but had a yellow warning triangle somewhere on the screen.
EduardoZ714 said:
Well i guess im not alone as i have the same exact problem as you do! WHich version do you have? I have the White T-Mobile version and i bought it the same week it was on sale i felt that i got a phone that was part of a bad batch because of some problems ive had with it but i didnt buy insurance for it. i was on LG's OS and it started to get worse and worse so i restored it and went to a lollipop rom. its still happening but it only reboots once. however, as soon as i start using apps it reboots on me. i want to unroot it but at the same time i dont want to go through the trouble of rooting it again. Any ideas of what it could be?
My problem just randomly started happening and i noticed this started happening strangely after my phone completely died on me and didnt want to turn on so i connected it to the charger and it started charging but had a yellow warning triangle somewhere on the screen.
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Hey, nice to hear someone has the same issue, I however hvent had the yellow warning triangle come up yet, as an update all of a sudden it keeps turning off as soon as it boots even on charge!!!??? It just keeps getting gradually worse?! However I have noticed the battery % it shows when turned off is 100% and very randomly it displays 70% then when the phone boots it will show 2% for the 2 seconds it stays on before it dies?!
samisthebest said:
Hey, nice to hear someone has the same issue, I however hvent had the yellow warning triangle come up yet, as an update all of a sudden it keeps turning off as soon as it boots even on charge!!!??? It just keeps getting gradually worse?! However I have noticed the battery % it shows when turned off is 100% and very randomly it displays 70% then when the phone boots it will show 2% for the 2 seconds it stays on before it dies?!
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Wait now it reboots on you even if its charging? I too started noticing that with my battery . if I turn it off and charge it it and lets say it says its at 75% well I turn it on and its like at 40%? I really don't want to buy another battery but I actually hope the battery is the culprit. There's a guy with a G3 in my school I'm going to see if he let's me try his battery out on my phone I'll keep you posted
EduardoZ714 said:
Wait now it reboots on you even if its charging? I too started noticing that with my battery . if I turn it off and charge it it and lets say it says its at 75% well I turn it on and its like at 40%? I really don't want to buy another battery but I actually hope the battery is the culprit. There's a guy with a G3 in my school I'm going to see if he let's me try his battery out on my phone I'll keep you posted
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Hey how did you go? Managed to get mine to let me use it when connected by doing ANOTHER factory reset
samisthebest said:
Hey how did you go? Managed to get mine to let me use it when connected by doing ANOTHER factory reset
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Hey sorry for taking so damn long on replying i've been busy studying for some exams.
I've got good news for you though, i took my phone in to T-Mobile and showed them my problem. Without me putting much effort into persuading them, they shipped me a new phone, and no i didn't pay for insurance on T-Mobile, this was covered by LG's 1 year Manufacturers warranty!
Anyways, I received the device but did not receive a battery. So i tried my battery on the new one and what do you know? SAME PROBLEM!
So yea you should either try to unroot the phone and take it to the store but don't mention that you think its the battery, they'll send you a new phone! Then just buy a battery online or call them after a few days and say your problem is still occurring with the new phone and see if they send you a replacement battery, im a little skeptical on this second option as id rather keep this new phone haha
EduardoZ714 said:
Hey sorry for taking so damn long on replying i've been busy studying for some exams.
I've got good news for you though, i took my phone in to T-Mobile and showed them my problem. Without me putting much effort into persuading them, they shipped me a new phone, and no i didn't pay for insurance on T-Mobile, this was covered by LG's 1 year Manufacturers warranty!
Anyways, I received the device but did not receive a battery. So i tried my battery on the new one and what do you know? SAME PROBLEM!
So yea you should either try to unroot the phone and take it to the store but don't mention that you think its the battery, they'll send you a new phone! Then just buy a battery online or call them after a few days and say your problem is still occurring with the new phone and see if they send you a replacement battery, im a little skeptical on this second option as id rather keep this new phone haha
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Hi, even i am having this problem, my phone is a D855 and in my country (Mozambique) i am not using a contract so its different than US, we have a LG store here but in the LG website our country is not stated. So only way is to go to a trusted Store that repairs phone here. My question is that, when its not connected in the charger it just keeps reboting (the notification LED doesnt even blink) infinite times. At first i thought it was a software but after going from Stock to Cloudy to CandyRom the problem was still there. Then after i plugged in a charger the phone would succesfully boot up and i could use it normally but had to stay connected on a charger. So what have you done to fix this? Did you replace the battery with a new one and then it stopped rebooting?? Please help me as i want to buy a new battery but first want to confirm if its the battery at fault....
skullzboy said:
Hi, even i am having this problem, my phone is a D855 and in my country (Mozambique) i am not using a contract so its different than US, we have a LG store here but in the LG website our country is not stated. So only way is to go to a trusted Store that repairs phone here. My question is that, when its not connected in the charger it just keeps reboting (the notification LED doesnt even blink) infinite times. At first i thought it was a software but after going from Stock to Cloudy to CandyRom the problem was still there. Then after i plugged in a charger the phone would succesfully boot up and i could use it normally but had to stay connected on a charger. So what have you done to fix this? Did you replace the battery with a new one and then it stopped rebooting?? Please help me as i want to buy a new battery but first want to confirm if its the battery at fault....
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Hello buddy, sorry for taking so long to reply. Im usually not on XDA too much. Yes i solved my issue with a new battery. I tried my bad battery on 2 lg g3s and it rebooted both. I also unrooted my phone and flashed a completely stock update and was still having that issue.
I hope my response isnt too late for you!
No problem bro! Got a new battery and do far my phone doesnt reboot, but the only problem i am having is that my phone shutsdown at 30% battery and when trying to turn on it says it has 0%
EduardoZ714 said:
Hello buddy, sorry for taking so long to reply. Im usually not on XDA too much. Yes i solved my issue with a new battery. I tried my bad battery on 2 lg g3s and it rebooted both. I also unrooted my phone and flashed a completely stock update and was still having that issue.
I hope my response isnt too late for you!
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Im having the same problem gotba new battery and no different so annoying
Best thing just happened. I had the G3 for a while and my first one had an issue and had to get a warranty replacement. Long story short... I got two more G3s from T-Mobile that were defective and most carries have a policy where if you get 3 warranty replacements you can chose a different phone. To wrap it up, you can ask for a phone of equal or lesser value when purchased from the carrier (I bought mine off eBay and they didn't even notice, I spoke to several reps and no one caught on.) So they can either send you a whole new phone, a new battery, or in my case: I received a new LG G4 since I had gone through three which pretty much anyone can do with a bad battery.
Guys. Im having this same exact problem on my LGG3!!!
Expired Battery or Faulty Power Button could be the culprit
This issue just started happening to my LG G3 over the last 2 weeks. I've had my LG G3 for exactly 15 months and all of a sudden it started cycling endlessly and if it did get to my locked screen and i tried to unlock it it would just restart again.
I found that when I plugged in the device to a wall charger or high power power brick, it would halt the reboots but otherwise it would get stuck in an endless cycle of partial reboots (when it did stop after plugging in, I would find all my apps still open and waiting for me, so they weren't real power cycles).
One of my coworkers has a newer LG G3, so we swapped batteries and immediately he had the cycling issue on his phone and with his battery in my phone the issue vanished.
On closer inspection, my battery was a few months past its expiration (FYI to anyone with a LG G3 - your battery will expire more or less exactly as its warranty protection does!), so went and bought a new battery and everything is fine now.
For those of you who have tried replacing the battery and find it still occurs, another coworker said his wife had a similar issue on a different device and it was resolved by having the power button replaced, so it is possible that this could be a factor also and you should have your phone sent in for inspection/repair.
Hope this is helpful for some of you.
Sarah.Minchom said:
This issue just started happening to my LG G3 over the last 2 weeks. I've had my LG G3 for exactly 15 months and all of a sudden it started cycling endlessly and if it did get to my locked screen and i tried to unlock it it would just restart again.
I found that when I plugged in the device to a wall charger or high power power brick, it would halt the reboots but otherwise it would get stuck in an endless cycle of partial reboots (when it did stop after plugging in, I would find all my apps still open and waiting for me, so they weren't real power cycles).
One of my coworkers has a newer LG G3, so we swapped batteries and immediately he had the cycling issue on his phone and with his battery in my phone the issue vanished.
On closer inspection, my battery was a few months past its expiration (FYI to anyone with a LG G3 - your battery will expire more or less exactly as its warranty protection does!), so went and bought a new battery and everything is fine now.
For those of you who have tried replacing the battery and find it still occurs, another coworker said his wife had a similar issue on a different device and it was resolved by having the power button replaced, so it is possible that this could be a factor also and you should have your phone sent in for inspection/repair.
Hope this is helpful for some of you.
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I've had the same issue since February, when my phone was about 17 months old. It kept turning off saying SIM card not detected. I tried replacing the SIM card and washing that area with alcohol with no luck. Then I replaced the battery with a second one that came with the phone which I'd never used, but I noticed no difference. It also has no phone service for several hours without my knowledge. LG just told me to reset the phone, but it looks like that doesn't work from what I've read. T-Mobile said they'd give me a new phone but there are no G3s in stock and offered me a Samsung 3, which is three years old, so I am worried that it won't be able to handle the software updates. It's ridiculous that a phone that costs this much won't even last long enough for me to pay it off. My last phone was an Iphone, which I had for more than four years.
I had the exact same problem a few weeks ago, posted a detailed explanation of the problem and got 0 replies and a few hundred views (thanks guys!)
Easy answer:
Replace your battery
Thats what I did, and the problem is now gone. When you do get a new battery make sure you drain it completely first, then charge it for 4 hours without exceptions.
I tried factory resetting, installing a new firmware, going to stock and going to custom but nothing worked.
The girl in the shop where i bought the battery surprised me, i just asked her if they had one available and her immediate reply way "why, is your g3 stuck in a boot loop?", apparently EVERY SINGLE PERSON that bought a g3 battery from them had the exact same issue.
Now the problem is gone, and my phone actually lasts longer than before.
skullzboy said:
No problem bro! Got a new battery and do far my phone doesnt reboot, but the only problem i am having is that my phone shutsdown at 30% battery and when trying to turn on it says it has 0%
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Hey, I am having the EXACT same issue. LG G3 was stuck in an endless loop, replaced the battery, now it works down to about 30% and shuts off. When I try to restart it says 0%. I even tried a third different battery, and still getting that 30% shutdown. Did you ever figure out what it was? I am wondering is it something to do with how the phone reads the battery charge i.e. does it think the battery is dead when it gets to 30%? It has e stumped!! Any advice would be most welcome. Thanks.
wtf,actually same with my LG G3,after when I bought a new battery. Shutsdown at 30% and it says has 0%.
same problem
bmoremotivated said:
Guys. Im having this same exact problem on my LGG3!!!
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I HAVE THE SAME PROBLEM help PLEAAAAASE

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