Slow to respond to a 'ping' - Desire HD Q&A, Help & Troubleshooting

Right, thought I'd ask this here even though the same problem happens on my wife's Wildfire S.
I have both phones connected via wifi to my home network. My main PC is hard-wired to the same router as the phones connect to and both phones have a static ip set up. If I use the network from the phone (e.g. use a browser to surf the net, use email or the Market) then I have no problems. I can also 'ping' my main computer from the phone (I have a terminal emulator installed) and it comes back immediately with a response.
The issue is when I try to ping the phone from my PC it takes several attempts to "wake up". Not a big problem, I hear you say, but the irritation from my side is that the same thing happens when I go to sync my contacts/calendar and I have to try several times to get it to connect.
Now, it could well be that this is an Android "feature" and there's nothing I can do about it, in which case fine, I'm not going to lose sleep over it. However, if there is something I can do I'd like to know what that "something" is. Anyone got any ideas as to what may be happening here?
Oh, both phones are bog stock and have been updated to the latest HTC firmware. Mine is unlocked and unbranded, the Wildfire S is a Vodafone branded mobile (UK).
Thanks in advance.
Dave

Not much help I know but my android phones (G1, Desire, Desire HD) all respond to a ping instantaneously, no lag.
Sent from my NookColor using xda premium

dvhttn said:
Right, thought I'd ask this here even though the same problem happens on my wife's Wildfire S.
I have both phones connected via wifi to my home network. My main PC is hard-wired to the same router as the phones connect to and both phones have a static ip set up. If I use the network from the phone (e.g. use a browser to surf the net, use email or the Market) then I have no problems. I can also 'ping' my main computer from the phone (I have a terminal emulator installed) and it comes back immediately with a response.
The issue is when I try to ping the phone from my PC it takes several attempts to "wake up". Not a big problem, I hear you say, but the irritation from my side is that the same thing happens when I go to sync my contacts/calendar and I have to try several times to get it to connect.
Now, it could well be that this is an Android "feature" and there's nothing I can do about it, in which case fine, I'm not going to lose sleep over it. However, if there is something I can do I'd like to know what that "something" is. Anyone got any ideas as to what may be happening here?
Oh, both phones are bog stock and have been updated to the latest HTC firmware. Mine is unlocked and unbranded, the Wildfire S is a Vodafone branded mobile (UK).
Thanks in advance.
Dave
Click to expand...
Click to collapse
It would seem since both the phones can ping your pc just fine and the router is able to process the request that the pc would be the weak link in the chain. There are several things that could cause your pc to lag while trying to ping your phones. Drivers, os environment, type of network card, firewalls, etc. Also if the phone is in a sleep state it would take longer or not return a response at all until screen is turned on or the WiFi is re awakened. There are settings in the phone to set the WiFi to not sleep but then you will eat up your battery. Best thing to do is make sure the phone is awake and WiFi signal obtained, then try to sync or ping. If it still is dodgy then you need to resolve issues on your pc.
Sent from my Inspire 4G using xda premium

Related

Multiple Serious Issues On O2 XDA IIs

I have had an XDA IIs for a week and the thing is *riddled* with bugs. A few that come to mind:
Add a new profile to connection manager and then add a 'modem' to that connection. Go and fiddle elsewhere for a while. Often when you come back to change the settings for that connection the 'modem' has dissapeared. (its still there, a soft reset will cause it to re-appear).
Take the unit out of range of your wifi while running an app that does nots of network activity, and you will have to do a soft reset in order to restore network connectivity. This occurs mainly with skype
WiFi Reception is **attrocious** my laptop will tell me that I have a full signal and the XDA IIs will barely register when at the same location. Even holding the damned thing 1 ft from the base station does not cause the signal indicator to head to maximum.
When you use bluetooth, for network access, all the stuff in connection manager gets reset.
Often, after setting connection manager to always use certain profiles, and then encountering a problem, you head into connection manager and find that your selections never stuck
VPN connections do not always stick when set, they dissapear from the menu.
I have tried for ages and failed to make a VPN connection over anything GPRS, WiFi etc. VPN was one of the reasons that I bought the device (access to home and work networks), but it just does not work. Additionally, the instructions with the unit offer no help about how to get it working.
The bundled O2 active stuff is very flaky. Take the end programs applet - it often crashes its self while trying to force an app that is 'not responding' to stop. The built in 'stop app' applet (which they burried in settings) seems to work but...
Getting an app in a not responding state is well easy - just use it normally! Messenger prog is the worst. Usually requires use of 'end now' option
IMAP support is very very bad. Its quite common for an IMAP server to not store mail folders in the root. In decent clients you can specify the root imap folder, not in pocket outlook, it ends up pulling the entire dir struct from your home dir!! I rebuilt the imap daemon on my linux box to compile in a default root folder. This solved the previous problem, but the imap support is not suitable for use away from wifi cause its so damned slow. It does not just look for new messages, and there is no way to tell it to do this. Also, when you send an item it ends up in the default sent items, not the imap sent items. Imho, the main reason to use imap is to keep your emails intact (be able to see what you sent from the mobile device from a desktop).
Outlook 2K3 on the desktop has the same issue btw, but at least that supports rules so you can put it right.
Billy wrote pocket outlook for connecting to an exchange server, which, I suspect only 50% of the devices purchaced will ever do. Pocket Oulook *always* starts pointing at the exchange folder structure, not your POP3/IMAP account, and there is no way to config this. Unessesary taps required. Why can I not DELETE the default exchange folders if I dont need them?
There are a load more issues as well... I currently do around 10 soft resets/day. My basis is that a wait of more than 10 secs means that the device has crashed. Perhaps if I was willing to wait 5 mins all the time for it to get its arse into gear then the number of soft resets could be reduced!
I shall have to create me a site with XDA IIs bugs on it. I suspect that most of these issues are also present on other devices using windows mobile 2003 so it aint just gonna be the XDA. MS will likely fix them, and then O2 will take years to make the fixes available to its customers.
To be honest, I wish I had stuck with a symbian based device.
Has *anyone* managed to get a IPSEC/PPTP VPN connection running either via wifi or GPRS???
Has anyone managed to get skype PPC working **reliably** Mine works OK if I sit next to the AP, but I might as well use the PC version if I have to do that. Moving further away causes skype to give up due to lack of bandwidth. WiFi also locks (no network access period) even though the PPC still indicates that it has a single from the AP. The only fix for this is yet another soft reset.
Some other stuff:
Refuses to connect to a network that is not broadcasting the SSID. In general, when you want to add a new box, you can set AP to broadcast SSID, it will then find the network, after it has connected, you can hide the SSID. For future connections from 'pre-registered' boxes, no SSID is required. Not so for the XDA IIs, refuses to connect to a base station that is not broadcasting an SSID, or in some cases, creates a new connection with the name "" (i.e nothing) (which again refuses to connect).
Right, now, if you have 2 wifi networks listed in PPC settings, it will sometimes sit there for ever failing to connect, do a soft reset and it connects.
Another one: you have two connections in the 'configure wireless networks' dialogue, one is 'connecting' other is 'unavailable'. The one that is connecting is obviously not gonna connect despite 100% correct settings, so I select 'remove' it does not dissapear!!!
If I had written this software, the user would see a dialogue box thus 'This network is connecting/connected, are you sure you wish to remove its settings?' Selecting yes, would either terminate the connection attempt, or terminate the connection and then remove the damned setting with no further agro!
In network settings, I often get some *stupid* status info. It sometimes says that my home network is 'available' when I am at work. Clearly it isn't, wifi does not travel 10 miles!
And some more:
Sometimes bluetooth fails to start complaining about insufficient driver space. I write windows KMD's all the time, I suspect its somet daft like a lack of available stack space, or stack recursion. Soft reset cures
Also, sometimes when I try to start bluetooth, I get a daft message saying that the licence for the bluetooth stack has expired!!! It then starts BT and all is OK.
All pretty in-excusable bugs for post beta software. This is MS's 4th attempt now at a mobile operating system and its still a bag of sh1te!
A PDA is supposed to be a productivity tool, not something that you have to put 4 hours into to save yourself an hour. When I pull the damned thing out I want it to do **exactly** what it says on the box.
Bugs in software are inevitable, but this just was not even tested - there are *obvious* bugs that should have been detected in QA and delayed the relrease date. I suspect most users will trip over these issues in the first few hours of use. The workaround for most is a soft reset - the blooming reset switch will be worn out in a week!
My advice: AVOID until they fix some of the bugs. Does O2/MS have a route for bug submissions? I'll write these up as formal bug reports with reproducers and send them off.
If it were not for the appeal of skype/skypeout (only with 10 metres of base station otherwise wifi dies, reset required!) then it would have gone back by now. Not of merchantisable quality imho.
I write C/CPP/Java software for a living, if I let something this bad out the door I'd loose my damned job!
And some more:
- If you reconfig your shortcuts (so you can find stuff!) Then the applets 'camera' and 'O2' always seem to copy themselves back out into the root of StartMenu-->Programs again.
Go into the find applet and get it to do a search that takes some time. Wait for it to get going and then click stop. PDA hangs. It does come back eventually (2-3 mins later), but remains sluggish until you do a soft reset. Trying to suspend while its hung just switches the backlight off!
Wish there was some kind of formal bug raising email address or somet.
Nigel
Agree with you
Got the Orange m2000 variant and have same issues!
wifi has week signal (got 3 overlapping base stations in one open plan office) and can only get 25% signal.
can get vpn connection to work but after a few mins gets bored and drops!
phone reception is poor
bluetooth keeps crashing
going to send back to orange and get a new nokia 6230 and dell pda. cant rely on phone which crashes 10 times a day
Richard
how did you get the VPN to connect at all??
My WiFi connection is marked as 'connects to work' which means that the VPN profiles setup under 'work' should be offered to me. I would expect that after I have wifi up and running, clicking the icon at the top would show:
'Work - Wifi'
Unfortunately, it refuses to show anything other than 'The Internet - Wifi'. If I could get it to connect to wifi using the 'work' profile then perhaps it would show me by VPN connections underneath so that I could connect these too, but it **refuses** to do so.
BBB
(BuggedBeyondBelief)
Nigel
More issues
Hi
I have been adding new bugs to my original post as I find them. Here's a couple more:
Sometimes (no real causer for this) When the WLan auto disables its self (set to 5 mins), I will head into the Wireless Lan manager, tick the 'Wireless lan ON' box and click OK.
It still stays disabled!!!
I then head back into the wireless Lan manager, and find that my tick did not stick, same result if I try again. The only way to get the Wlan back is to restart the damned thing.
Additionally, if I go into tools-->network cards from the wireless lan manager, it says that the Wlan is 'connected' it IS NOT connected!!!
This problem shows its self more when the 'Wireless lan Manager-->Settings Tab-->Auto Turn off WLAN if not connected' option is ticked but it will also do it without this.
Seems to be partially caused by poor wifi signal and having previously run an app that hammered the network.
Sack of [email protected]!
Nigel
u seem to be having a mare!
I've no probs with WiFi at all, none of the issues U raise have occurred, WiFi works fine all over my house (I'm tapping this in upstairs & my router is downstairs) & I've got the settings set for best battery life rather than strongest signal. In the hotels I've stayed in recently I've also had faultless WiFi!
A couple of the users @ work have had trouble wiv GPRS overriding WiFi but I put this down to TNBTK!!
I've also seen the lost modem settings problem(also cured by soft reset).
Bluetooth performance has been a touch hit & miss but fiddling in the advanced settings seem to help!!
I've not tried VPN as I'm actively moving us away from this @ work towas web based services. Just a thought though, isn't "connecting to the internet" what you'd expect to see? surely you are using an internet gateway to VPN onto your network?
One other issue I've had is a logon problem with MS sharepoint, I'm hoping to cure that next week by playing about with authentication on the server.
I'v got a route in to some technical contacts at O2 so I'll ask bout the bug reporting for U tomorrow.
Hi
Aye, fun and games at the moment, just like my hardware to do what it says on the box!
Have you tried Skype? I have a feeling that you too will suffer the wifi lock-up problems if you give skype a go at the extreme of your wifi reception. I dont think its skype's fault though, but rather just the XDA not liking what skype gets up to! I am not gonna complain if it drops the wifi connection, its the lock-up that requires the reboot that winds me up.
Most of the time, my wifi is OK as well. Many of the problems I have had are related to use of skype, and having setup the auto-off wifi setting (which is now off again).
You have an XDA IIs? Perhaps mine has old firmware? I certainly dont believe that this is hardware related. I intend to come up with some repeaters for the problems I have, at the moment, they just occur 'when they feel like it'.
>A couple of the users @ work have had trouble wiv GPRS overriding WiFi >but I put this down to TNBTK!!
I have had this with bluetooth, but not with wifi. I think this connection occurs while on bluetooth when using ports that are not passed by default by ICS on the windows host box.
>I've also seen the lost modem settings problem(also cured by soft >reset).
This one really winds me up cause there is no way such a bug should have got past QA.
>Bluetooth performance has been a touch hit & miss but fiddling in the >advanced settings seem to help!!
Apart from the stupid messages about kernel space when trying to start BT, and the daft popup box saying that the BT stack license has expired, the BT on the XDA IIs is one of the more stable implementations that I have seen. You would think that since BT is now around 5 years old, it would be 100% stable these days.
>I've not tried VPN as I'm actively moving us away from this @ work >towas web based services. Just a thought though, isn't "connecting to >the internet" what you'd expect to see? surely you are using an internet >gateway to VPN onto your network?
It seems that there are two main connection methods in PPC, work, and Internet. The Proxy and VPN settings are not available when connected using a profile that is associated with 'internet' they are only available when connected through a 'work' profile. Again, the documentation is very lacking in the manual. O2's idea of a 'work' connection is WAP to O2 active!! A 'work' connection can be made to allow internet connections by checking the checkbox under proxy servers.
The various guides that I have found all suggest using the same profile for 'work' and 'internet', and setting the checkbox under proxies to allow internet access.
The layout of the whole connections applet in PPC is just a mess - completely unintuative!
Anyway, whatever the correct method, I've tried the lot and cant get the VPN to connect!!
>I'v got a route in to some technical contacts at O2 so I'll ask bout the >bug reporting for U tomorrow.
Cheers!
Nigel
Just got a reply from O2 About Above Bugs!
Hi
Ammused the hell out of me since its obviously a standard reply! There are not hardware problems, they are software problems so exchanging the hardware when the software remains the same aint gonna help!!
Nutters....!
I like the unit, I dont want to return it, I just want then to be aware of, and then fix the bugs and release new firmware promptly. O2's idea, is that if user sends in a bug report that refers to the *software* the unit runs, offer said user a new unit with same software - must cost them a bl00dy fortune!!
See O2's reply below:
Dear Nigel,
Thank you for contacting O2 Customer Service.
Please accept my sincere apologies for any inconvenience that may have
been caused by this matter and thank you for your patience.
I am sorry to know your handset has become faulty within 14 days of
purchase. However, we if you wish to get a new phone, please return your
faulty phone in it`s original packaging using the returns label
provided. If you do not have the original packaging please reply to this email
and I will arrange for a jiffy bag to be sent out to you. Returning
your order is free as the postage is prepaid, however can I ask you
obtain proof of postage as this will assist us greatly in the unlikely event
that your order does not reach our warehouse.
Any money you have paid for your order will be refunded once we have
received your order, however this process may take upto 21 working days.
After this you can order a new phone. There are two ways to order a
product from O2 Online:
You can order directly from our website by clicking on the link below:
http://shop.o2.co.uk/shop/
Alternatively, you can contact our sales team on 0870 225 7879. Who are
available Monday to Friday between 8:30am and 9:00pm and at weekends
between 10:00am and 6:00pm. Calls are charged at National Rate.
Please ensure you have your credit or debit card at hand when ordering.
Before placing your order, please spend a few moments familiarising
yourself with our Online Mobile Terms and Conditions, accessible via the
following link:
http://shop.o2.co.uk/cgi-bin/o2uk/jsp/otherPages/Info.jsp?infoPage=Terms:Shop
Isn't it time to see what you can do with O2.
However, you can also visit your nearest O2 store to get your phone
repaired.
On visiting your local O2 store please take with you proof of purchase.
You should have received this when you originally placed your online
order, if you have not retained this then please contact us again
requesting "proof of purchase".
You can find your nearest store by calling 0800 22 44 77 or by clicking
on the link below:
http://www.o2.co.uk/business/buy/storefinder/0,,130,00.html
dont seems to have the problems you have stated additional i have very good signals over the macdonalds.... (a free wifi service for now) in Singapore and tried with hotels wifi do not seem to have any problems... even installed WiFiForum a Wifi sniffer compitable with IIs and seriously speaking... after installing the WiFiForum i seem to have better phone signals... the best sniffer ever.... For VPN never tried... note: i have pocket skype and it works flawless.... dont get the "locked to network" problem
problems?
sounds like a bad unit. I'm new at this and am really wanting the blue angel early next year but reading a lot of bad press. I still have my sharp gx 1 and am looking for a good upgrade, the blue angel seems to have just the features I want...but so many bugs I'm seeing. from yellow tinged screens to connection and software problems. Thing is...is it a new product issue, or a design issue in general, and does anyone know when these bugs will be fixed? I really don't want to jump and buy one on contract and then have problems...don't know what to do. suggestions?
wifi signal
If you will take down the wifi speed of the access point from mixed a + b to just a, it will improve the signal for the XDA and the coverge will be stronger.
Very very few AP's have A and B. A works on 5.4GHz. B and G is the usual combination since they are both on 2.4GHz. I get no increases in performance by switching my AP to B only, and besides, doing such a thing means that access via my laptop gets well slow!
Modern devices should be able to work with multimode AP's with zero issues. Unfortunately, it seems that not one manufacturer of WiFi gear can read, they all interpret the standards as they see fit (I believe on purpose) thus locking you into their AP and their client side cards if you want a reliable network. WiFi has been around for eons, it should work by now, its hardly rocket science.
And as for the abortion that is bluetooth....!
Nigel
Nigel,
Don't know if this is going to be useful or not - but I've managed to get VPN working on the IIs after reflashing with the newer i-mate ROM.
O2 seem to do some wacky setup that defines your 'work' connection as a connection to their O2 Active WAP service - this seems to screw up VPN connections somehow.
Anyway, it's pretty easy to setup once you start with a clean-ish ROM - but if you have problems/questions let me know.
Also, with regards to wifi - does you unit get a better signal when docked/connected to the mains? I'm not quite sure that the power-saving options are being implemented properly on the IIs's...
Chris.
Okay got bored reading your essay but that bit about the network cards dissapearing when u added a new connection is true! I could only get it to show once I hard reseted and also it used to turn on for a short while when I turned wifi on.... on the Wi fi strength meter I believe its a graphical fault rather than a strength problem also the strength will be affected by other thins i.e. more than one person using the wifi point. I have sent my XDA IIs back to my company in detest about the dissapearing network cards! and I got told in anouther post bluetooth is shot! and an update while be made (Cause i can't connect or see virtually any blutooth devices in range when my mates phone detects 20+) Oh and anouther thing about Wi Fi Strength... Your phone is small and theres less power so naturally u will not be able to pick up as strong as a laptop will in regards to the signal thats why they say blutooth only extends upto 10 meters on mobiles but upto 100 meters on a PC thats deliberate due to power consumption and stuff
Check out this wifi scanner it finds hotspots really quick and shows the signal strength and stuff I use it but be sure to EXit from it before using wi-fi as for sum reason it stops u using wifi untill u exit.. its still a quality tool tho and its freeware! I picked up sumones wifi router in there home (it was 3 floors up) from nearly 150 houses away!!!! Naturally i couldnt connect tho
Click here to download it I found 16 Wifi Points in my local ASDA! and 20 from work to home (1 mile)
XDA VPN woes
Chriscole
I'm a newbie and piloting the xda IIs for the bosses so forgive my naivety. I have had no joy with the VPN setup to connect to the email servers because like you, the wap gprs keeps getting in the way. i am at a loss how to get the VPN setup tp connect using the mobile gprs instaed. Anychance you could post the steps you applied to get this feature to work for others benefit? Also wher can i get i-mate Rom.
Answer gratefully anticipated.
olori :?
I'm a newbie here and after playing one of the games on my xda IIs it freezes and i have to do a soft reset. I've only had it 4 days not sure i want to try anything else on it
VPN and GPRS
Just a thought. I've tried several times over the last couple of years on several platforms to get a VPN connection over GPRS on O2 and I've always failed. Could it be that O2 block the socket on mobile.o2.co.uk? What I'm trying to point out is that this is not an XDA specific problem. I've tried using a laptop, a Clie PEG UX 50, and iPaq 5450 and an old palm VX over time and I've always failed.
I would definately recommend updating to the latest O2 ROM ...... BUT ...... make sure you use corporate mode (code 0506) so that the rubbish O2 software doesn't get installed.
Still testing but it seems far more stable.
bugs
Is there any way to take the o2 stuff off after the new ROM has been installed?
If you don't mind reinstalling any additional software/ringtones etc then you could just do a hard reset to get onto corporate.
Otherwise a search on this forum should reveal how to edit the registry so that the O2 rubbish doesn't load on startup.

Wireless Sync won't trigger?

Despite my efforts, my DVP just won't sync. I can leave it alone for a half-hour, plugged into the wall, not running anything, but it just won't sync unless I plug it in.
I can't figure out why. I have all the exceptions enabled in my firewall, I tried disabling my firewall, and that didn't work. I even reinstalled Zune, and I've restarted my PC more times than I can remember. I don't get an error message, the wireless sync wizard takes about two seconds to run through, and nothing. No explanation, no error messages, nothing.
I'm starting to worry that this phone--a replacement--just doesn't "understand" when it's idle and supposed to sync. Has anyone else faced this problem?
I'm away from my PC right now so I can't tell you for sure, but I think there's a setting inside Zune where you have to tick off Wireless Sync. Have you already done that? (I'm only asking because you said you reinstalled Zune which probably reset your settings).
OGCF said:
I'm away from my PC right now so I can't tell you for sure, but I think there's a setting inside Zune where you have to tick off Wireless Sync. Have you already done that? (I'm only asking because you said you reinstalled Zune which probably reset your settings).
Click to expand...
Click to collapse
Aside from "Wireless Sync", which you use to set it up in the first place, I don't see any options in the Zune software that deal with it.
To set up wireless sync
If you don't want to physically connect your phone to your computer every time you need to sync, you can set up your phone to automatically sync with your computer over your home Wi-Fi network.
Connect your phone to your PC using the USB cable that came with your phone.
In the Zune software, click Settings > Phone > Wireless Sync.
Follow the on-screen instructions in the Zune software.
source: http://www.microsoft.com/windowsphone/en-us/howto/wp7/music/sync-files-with-my-phone.aspx
i think the OGCF is referring to this.
The Gate Keeper said:
To set up wireless sync
If you don't want to physically connect your phone to your computer every time you need to sync, you can set up your phone to automatically sync with your computer over your home Wi-Fi network.
Connect your phone to your PC using the USB cable that came with your phone.
In the Zune software, click Settings > Phone > Wireless Sync.
Follow the on-screen instructions in the Zune software.
source: http://www.microsoft.com/windowsphone/en-us/howto/wp7/music/sync-files-with-my-phone.aspx
i think the OGCF is referring to this.
Click to expand...
Click to collapse
In that case, I've done that a dozen times. No effect though.
It's as though my phone never idles, but I know it does, because the screen shuts off, and nothing is playing in the background.
EDIT: Maybe this is a battery issue--apparently, you need to be at at least half battery strength to initiate syncing (in addition to not touching the phone and running on the adapter). Since I haven't taken my phone out recently, the battery might need to drain, then charge back to half. Or something, I have no idea.
i know these are gonna sound like baby steps but here goes...
after doing that wireless sync setup above, enable wifi and make sure you can connect to the network fine.
connect the phone to power so that wifi stays on, and then close zune on the desktop. leave your phone for a while and see if zune on the desktop starts on it's own within 15 minutes. if it does, that means your computer and phone are communicating with each other fine.
if not, the problem could lie in either the phone, the computer, or the router. i know some routers offer wifi isolation, where devices over wifi don't see other devices. this may or may not be the issue. it could also be firewall related (not just your computer, but router as well).
these are a few things you can investigate which will help elimiate some issues. if you have another router (hopefully a different branded one), i would give that a go as well to see if this would get around the issue.
The Gate Keeper said:
i know these are gonna sound like baby steps but here goes...
after doing that wireless sync setup above, enable wifi and make sure you can connect to the network fine.
connect the phone to power so that wifi stays on, and then close zune on the desktop. leave your phone for a while and see if zune on the desktop starts on it's own within 15 minutes. if it does, that means your computer and phone are communicating with each other fine.
if not, the problem could lie in either the phone, the computer, or the router. i know some routers offer wifi isolation, where devices over wifi don't see other devices. this may or may not be the issue. it could also be firewall related (not just your computer, but router as well).
these are a few things you can investigate which will help elimiate some issues. if you have another router (hopefully a different branded one), i would give that a go as well to see if this would get around the issue.
Click to expand...
Click to collapse
I appreciate any advice. I spent the better part of 6 hours today (thankfully, I wasn't doing anything else) trying to get this to work with Zune Tech Support before the guy gave up and told me he'd call again tomorrow.
So, closing the Zune software (not terminating it in the task manager or anything, but closing it) is instrumental to this? That could be it.
I'll try all these steps. I had no trouble getting my first DVP to sync (kind of funny, as I returned it due to crashing). I'll then go about checking the router--except I've searched around, and haven't seen any posts about ports on the router (I have an E1000, pretty typical router) anywhere, just people talking about firewall issues. I doubt it's the PC or the router, in any case, because I was able to do it previously.
EDIT: Well, leaving the Zune client closed did not change anything. I guess I'll try another router next, an old DIR-615. Of all the complaints about WP7 syncing on the internet, practically none of them mention routers, and only a few mention firewalls--and usually not Windows Firewalls. So that's mostly a dead end.
yea it most likely is, but i'd give it a try. wireless sync is awesome and i use it all the time, never connect the cable anymore, so i know how much you want it. if all else fails... try a hard reset on the phone and if that doesn't work either, return the device for another?
i know they are the worst case scenarios, but they are possibly the last two that will fix it.
you said this is a replacement device. Did the previous dvp sync over WIFI?
Sorry, but those devices seem to be really buggy.
Yeah...funny thing, as I mentioned, this phone has been surprisingly crash-free (almost a week, with one crash, and that might have just been me being impatient) compared to the first one I got. It would suck to have to replace it because the wireless sync option basically died (it did seem to be working for a time, now it's completely "given up") and get a crashier replacement (though that's somewhat unlikely).
I'll try a hard reset--no harm--and when that presumably doesn't work, I'll try another router (though that's pretty bad, since my current router was hardly cheap and it was a much needed upgrade from a 4-year-old earlier model). Then go back to pestering the Zune tech people again. And I guess I can get a replacement if neither of those work.
Additionally, I'm almost entirely certain that it doesn't require the Zune software be closed (mostly because I remember wireless syncing happening while the Zune client was still opened). In fact, it might be the other way around.
nrfitchett4 said:
you said this is a replacement device. Did the previous dvp sync over WIFI?
Sorry, but those devices seem to be really buggy.
Click to expand...
Click to collapse
You don't know the half of it, though this wasn't actually a replacement--I got a full refund on my original one and ordered a replacement so I could start fresh on the refund. And as I mentioned, it did--though it crashed constantly, unlike this one, which doesn't crash at all.
no need to keep zune closed anymore. it was just a test to see if zune triggures or not, but as we can see it doesn't.
Well, I apparently exhausted all the options of the Zune Tech Support team--it took quite a few hours--so the only recourse is to get a replacement.
I just hope I'm not given a refurbished model--I'd rather try my luck with another return then, frankly, since this model was nice and crash-free.
sucks. guessing you also exhausted all the suggestions i gave, so yes, new phone is the best way to go. make sure on zune desktop you "forget" all the past phones before syncing (just to clear out any cobwebs).
The Gate Keeper said:
sucks. guessing you also exhausted all the suggestions i gave, so yes, new phone is the best way to go. make sure on zune desktop you "forget" all the past phones before syncing (just to clear out any cobwebs).
Click to expand...
Click to collapse
No kidding, definitely scrub it clean and set it to forget. The Dell Tech Rep promised me a new one, so...if I don't get it, I have grounds to complain, heh.
lol definitely. let us know how it goes.
i'm not sure why you would want to replace the phone. is it really a big deal if wireless sync isn't working?
Seems like too much hassle for too little reward, but hey if you want it that badly then go for it.
OGCF said:
i'm not sure why you would want to replace the phone. is it really a big deal if wireless sync isn't working?
Seems like too much hassle for too little reward, but hey if you want it that badly then go for it.
Click to expand...
Click to collapse
...yeah, it is. I don't know about you, but I leave my phone charger in the wall near my clock and bed, where I've always kept my phone. My computer is not in the same area, and the cable is quite short.
WP7 all feature the ability that, if left on their chargers, will sync--in effect. The "hassle" is already over--namely, trying to fix the problem. Actually calling in for the replacement took all of 6 minutes, at the most, and I get to keep my phone until a suitable replacement comes.
I'd like it if it wasn't problem, but I'd prefer to have the feature over not having it.
Well, my replacement came in....and it's not syncing either.
Basically, it's the same as before. Wireless Sync simply won't trigger. It doesn't try and fail, it just doesn't sync at all. As though someone's keeping the phone from going idle, or the process never worked in the first place.
On the bright side, there was probably nothing wrong with the second phone I got. On the down side, only the first phone I had--which I returned--every wireless synced properly (and it did it without me even knowing it was an option to begin with).
No idea what's wrong. Calling Zune Support mostly served as a way to suck up all my monthly minutes, so I'm pretty much on my own, I suspect.
Desynthesis said:
Well, my replacement came in....and it's not syncing either.
Basically, it's the same as before. Wireless Sync simply won't trigger. It doesn't try and fail, it just doesn't sync at all. As though someone's keeping the phone from going idle, or the process never worked in the first place.
On the bright side, there was probably nothing wrong with the second phone I got. On the down side, only the first phone I had--which I returned--every wireless synced properly (and it did it without me even knowing it was an option to begin with).
No idea what's wrong. Calling Zune Support mostly served as a way to suck up all my monthly minutes, so I'm pretty much on my own, I suspect.
Click to expand...
Click to collapse
I had the same problem with my HD7, the first month wireless sync worked perfectly. But since January it is not syncing anymore. Setting it on the laptop of my dad wireless sync worked again. So it seems to be something on my own laptop.
It's a mystery.
I'm going to try another new router, and see if that makes a difference at all. If that works, I'll have to sell my E1000 for cheap, unfortunately, but if it actually fixes the problem, I can live with that.
In any case, I need to return one phone to Dell, and as it stands, I think I'd keep my no. 2 if the no. 3 makes no clear change.

[Q] Mobile internet breaking off during tethering

Hi,
I have a really annoying problem with the Desire and hope that somebody is out there who has solved this problem already and is willing to share the solution.
I have a Desire Bravo which I used to provide internet to my desktop PC via USB tethering. But since a month or so, the phone's mobile internet (o2 Germany) goes into some sort of sleep mode when I am not actively using it on the PHONE or have constant data stream to the PC. For instance, while reading the web on the PC, I will have to grab the phone occasionally and call a web site there so that I can access the internet again on the PC. As soon as I called a web site, a download or the like on the PC works again. It must be some sort of sleep mode but I have no idea which setting it could be. I am not completely clear when this happens as sometimes it keeps awake for a good time but sometimes it interrupts very quickly.
I already have flashed a new radio 32.56.00.32U_5.17.05.23 and also the latest stable release of LeeDroid 3.0.8.2 as I thought it might be the OS. But not improvement.
It is also not the SIM / carrier as it works without this problem if I use the same SIM in an internet USB stick.
Is there some sort of user data I could try to delete?
Or could the Windows drivers (on win 7 64 bit) be the problem?
Or any other suggestions?
I have searched the web for days and did find entries but the problem is always slightly different...
Thanks a mil for any insights!
Cheers,
frotty
Maybe an easier question first: do you guys get a stable connection over a prolonged period of time when using the Desire as a mobile internet modem via tethering?
The HDSPA signal is strong and the phone is not moving.
(Now, I tried newer HTC sync drivers (uninstall, new install) - no improvement.
I tried a wipe / factory reset and started without microSD, thus no user data - no improvement.
I tried it on a different Win 7 PC - no difference.
So far I only tried HTC stock ROM-based ROMs. Would it be worthwhile to try one of the open source ROMs?
Or might it be really a carrier issue? It just started to do this breaking off a month ago... but then again, with a USB internet stick the SIM gives a rather stable connection.)

[Q] AT&T Galaxy S III, WiFi 'authentication' issues and router question...

*EDIT* Posted in the wrong section; my apologies. i was looking in Q&A and hit 'new thread' in General. Move please? Again, sorry!
My GS3 will not connect to any WiFi networks. I have 13 days remaining to return/replace it. I have tried on 3 different routers; a Linksys WRT-54G, Belkin F5D8233-4 Wireless N router, and whatever D-Link router a local coffee shop had.
I have tried the special command *#0011# (or whatever it is). i have tried disabling WPS, changed router channels, disabled all security, switched between 20/40Mhz and 20Mhz modes, and reset/forgot every network and router probably 20 times last night, to no avail. From 2 feet away.
From what i have read, it appears to be a software glitch; pre-Sept 22 update didnt have the same problem, and the fact it keeps flashing 'incorrect password' and then gives me an authentication error, on fully unprotected networks, leads me to believe it is in fact software related.
Has anyone successfully connected to a router (if so, which one? specifically please), i am going to buy a second router to cover the rest of my house anyways (its big, cinderblock, steel, brick, and mortar with solid doors so WiFi doesn't penetrate very far), and i dont mind waiting for a fix (if its coming) for WiFi.
Its not a big problem because i have a grandfathered unlimited data plan, and i don't use data or surf much (average of 1.5 gigs a month for myself; 4-5 gigs when my girlfriend is home) so i dont actually need WiFi, but i paid for it, and i expected it to work.
As far as the routers I have, my sisters' my now-retired Motorola Atrix 4G, iPhone 4, my girlfriends' Blackberry Bold, my mothers' Kindle Fire, my fathers' iPad 3, and their iPhone 3Gs, three computers, one server, two laptops, and two printers all connect flawlessly. Even my *ancient* HTC Hermes and HTC Kaiser connect just fine, as well as any of our friends or guests devices. My friends' Samsung Galaxy Note also connects just fine (though i do not know which Android version she is using, or if they share the same WiFi chip).
So, in conclusion, how many others have this problem? did you have the same problem before the latest OTA update? and for those of you with no issues, which router models are you connecting to?
I just want this feature to work; we travel a lot, and rely on WiFi to communicate and do business abroad, so i will need it working in the coming weeks, and i would MUCH rather use take the GS3 over my unlocked Atrix.
Thanks in advance!
Sounds like a bad phone. Exchange it.
Sent from my SGH-I747 using xda premium
I seem to have stumbled upon a solution, mostly by accident. Even though i had repeatedly reset every variable and security feature, disabled everything and tried probably 20 times, with old and new firmware, i could not get it to connect and was about to return the phone.
Then my father came over with his new iPad; and it wouldnt connect either. I did a factory reset on the router, disabled everything (WPS, WEP/Security, firewall, etc) and both connected, seamlessly, and stayed connected.
Since then, it has connected just fine to any WiFi network; i never changed any advanced features on the phone, and i do not have to utilize the #*1100# trick; the signal is as strong as that of any other wireless devices. I believe there is a glitch or bug somewhere in the software on the SGIII, however, as it had been giving me authentication errors or 'wrong password' errors on completely unsecured networks. After i reset and factory restored the router, all is well. I havent set up security on my network at all, but i have both the iPad 3 and Galaxy S III here to play with, and i will go through different options until i identify what security feature, specifically, each does not work with.
I will attempt to post any errors and log dumps here so perhaps the community can fix it instead of waiting for Google, but i am unsure how to log and post them from the Galaxy S III, any pointers would be great.

Returned home from short trip, Wifi connects but does not function

As the title says, I didn't change anything about the phone's configuration when I was out, didn't download any new apps or change any settings that would interfere like this. No one else has changed my home network in my absence.
Nevertheless, most of my apps, such as Instagram, the Play Store, Twitter, Wikipedia, Chrome; almost all their requests time out. There seem to be short windows where data will load, and Instagram appears to load comments and post metadata, but no images. It's basically unusable. Occasionally an exclamation mark will pop up over my Wifi symbol in the notification center. Strangely, I can still reach my Steam and Battle.net authenticators, but the moment I try loading the Steam app, nothing comes up. It's like the device can only handle plaintext over Wifi.
All of the apps work fine over cellular data.
Also, there is a toast that appears whenever I restart my phone that says "Power On" that I've never noticed before. I was rooted using Xposed, the only modules I used were Snapprefs, Xinsta, Physical Button Music Control, and Greenify Experimental Features, all of which I uninstalled. The toast still appears with the latter two disabled. Only other rooted apps I had besides Xposed were Nova Launcher, Greenify, Busybox, and Root Checker Basic, all of which have been removed but Nova.
I am running 6.0.1 with the latest update.
Any ideas? I am still within 15 day warranty so I could theoretically return the phone (which I was contemplating doing anyhow since 10gb of functional storage is a bit too small for me), but would rather not have my hand forced, and eat into my cell data plan.
So far I have tried forgetting the network, wiping cache/dalvik with TWRP, removing the Google VPN, resetting all network settings, and a couple things I can't remember offhand now. Any suggestions will be appreciated.
AbanadonedFace said:
Any ideas? I am still within 15 day warranty so I could theoretically return the phone (which I was contemplating doing anyhow since 10gb of functional storage is a bit too small for me), but would rather not have my hand forced, and eat into my cell data plan.
So far I have tried forgetting the network, wiping cache/dalvik with TWRP, removing the Google VPN, resetting all network settings, and a couple things I can't remember offhand now. Any suggestions will be appreciated.
Click to expand...
Click to collapse
First, if you want to return your device because the 16gb model doesn't have enough space, go ahead.
If it is mostly because of this WiFi issue, I wouldn't return the device, it is almost certainly the case this is some configuration issue (possibly in concert with some Android bug) which can be resolved.
Is it possible when you came home the device connected to a neighbor's AP and thus you couldn't use data, but it wasn't immediately obvious, so you ended up forgetting your own network and reentering the config, but the key was off by a little, and from that point on, it was just assumed the wifi config was correct?
When you say Google VPN, are you using WiFi Assistant and Project Fi? Have you tried disabling auto-connect fir the WiFi Assistant?
Have you tried using the old Lollipop DHCP client (perhaps your IP address got used by another device and the new Android client doesn't handle that well?) Just grasping at straws.
Have you tried turning on Bluetooth while WiFi is on? Perhaps there is a bug with them working independently of each other in certain situations.
sfhub said:
Is it possible when you came home the device connected to a neighbor's AP and thus you couldn't use data, but it wasn't immediately obvious, so you ended up forgetting your own network and reentering the config, but the key was off by a little, and from that point on, it was just assumed the wifi config was correct?
Click to expand...
Click to collapse
I am 100% positive I am on my own home network and that I used the correct key. I'm not sure what you mean with regards to the rest of the 'config', I have always used the standard wifi configuration, just typed in my key and had it work.
sfhub said:
When you say Google VPN, are you using WiFi Assistant and Project Fi? Have you tried disabling auto-connect fir the WiFi Assistant?
Click to expand...
Click to collapse
I actually forget what it was called, it was under Settings>Wireless&Networks>More>VPN. There was one entry there with an icon. I forget the name of it, but the icon looked like a stock Google icon and I think it had google in the name. I am on Project Fi, not using any wifi assistant (at least not in Advanced Wi-Fi Settings), but when I tried to toggle that option on just now, something called "VpnDialogs" crashed, so I assume that VPN entry was that. But again, the assistant wasn't on.
sfhub said:
Have you tried using the old Lollipop DHCP client (perhaps your IP address got used by another device and the new Android client doesn't handle that well?) Just grasping at straws.
Click to expand...
Click to collapse
I did, when I first googled this was one of the things I found, sadly it did not help.
sfhub said:
Have you tried turning on Bluetooth while WiFi is on? Perhaps there is a bug with them working independently of each other in certain situations.
Click to expand...
Click to collapse
I don't use Bluetooth, and trying to toggle it off/on from the control center just gives me a repeated "unfortunately, Bluetooth Share has stopped" error message.
I have decided to get the 32GB 5X since I do want more storage, but since I would like to be able to root my phone again and use Xposed, I would still like to hear any other ideas you have for troubleshooting this problem in case it reoccurs.
I reflashed the latest update to see if that would fix it, no dice. When I send the 16GB model back I have to factory reset it anyway, so I suppose I'll know if that does it.
What puzzles me is why I can load text from instagram posts that have been posted while I've been having this problem, but not images. Makes me think that maybe my connection is being super throttled somehow rather than non-functional, but my PC's speeds are normal. Perhaps some internal part is damaged? I do have a case and it hasn't taken any serious tumbles, but it has had one or two small falls from maybe 2 feet high.
AbanadonedFace said:
What puzzles me is why I can load text from instagram posts that have been posted while I've been having this problem, but not images. Makes me think that maybe my connection is being super throttled somehow rather than non-functional, but my PC's speeds are normal. Perhaps some internal part is damaged? I do have a case and it hasn't taken any serious tumbles, but it has had one or two small falls from maybe 2 feet high.
Click to expand...
Click to collapse
It is easy to test if you have some network connection vs none.
In terminal or adb shell
ifconfig wlan0
ping www.google.com
1st command will tell you (among other things) if your wlan picked up an IP address.
2nd command will test whether you can send ping packets over your connection.
I'm sure there are millions of ways of doing the above, I just gave you one example.
Strangely, the solution seems to have come from factory resetting my router. I ruled this out initially because my other old phones were working fine on wifi, my phone is now getting WiFi again.
Now to figure out what the hell this "Power On" toast is about...
AbanadonedFace said:
Strangely, the solution seems to have come from factory resetting my router. I ruled this out initially because my other old phones were working fine on wifi, my phone is now getting WiFi again.
Now to figure out what the hell this "Power On" toast is about...
Click to expand...
Click to collapse
I've encountered something similar where the router runs out of NVRAM space because it has recorded too many DHCP clients, it won't hand out new IP addresses, but if you are existing or already have one, it is fine.

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