Returned home from short trip, Wifi connects but does not function - Nexus 5X Q&A, Help & Troubleshooting

As the title says, I didn't change anything about the phone's configuration when I was out, didn't download any new apps or change any settings that would interfere like this. No one else has changed my home network in my absence.
Nevertheless, most of my apps, such as Instagram, the Play Store, Twitter, Wikipedia, Chrome; almost all their requests time out. There seem to be short windows where data will load, and Instagram appears to load comments and post metadata, but no images. It's basically unusable. Occasionally an exclamation mark will pop up over my Wifi symbol in the notification center. Strangely, I can still reach my Steam and Battle.net authenticators, but the moment I try loading the Steam app, nothing comes up. It's like the device can only handle plaintext over Wifi.
All of the apps work fine over cellular data.
Also, there is a toast that appears whenever I restart my phone that says "Power On" that I've never noticed before. I was rooted using Xposed, the only modules I used were Snapprefs, Xinsta, Physical Button Music Control, and Greenify Experimental Features, all of which I uninstalled. The toast still appears with the latter two disabled. Only other rooted apps I had besides Xposed were Nova Launcher, Greenify, Busybox, and Root Checker Basic, all of which have been removed but Nova.
I am running 6.0.1 with the latest update.
Any ideas? I am still within 15 day warranty so I could theoretically return the phone (which I was contemplating doing anyhow since 10gb of functional storage is a bit too small for me), but would rather not have my hand forced, and eat into my cell data plan.
So far I have tried forgetting the network, wiping cache/dalvik with TWRP, removing the Google VPN, resetting all network settings, and a couple things I can't remember offhand now. Any suggestions will be appreciated.

AbanadonedFace said:
Any ideas? I am still within 15 day warranty so I could theoretically return the phone (which I was contemplating doing anyhow since 10gb of functional storage is a bit too small for me), but would rather not have my hand forced, and eat into my cell data plan.
So far I have tried forgetting the network, wiping cache/dalvik with TWRP, removing the Google VPN, resetting all network settings, and a couple things I can't remember offhand now. Any suggestions will be appreciated.
Click to expand...
Click to collapse
First, if you want to return your device because the 16gb model doesn't have enough space, go ahead.
If it is mostly because of this WiFi issue, I wouldn't return the device, it is almost certainly the case this is some configuration issue (possibly in concert with some Android bug) which can be resolved.
Is it possible when you came home the device connected to a neighbor's AP and thus you couldn't use data, but it wasn't immediately obvious, so you ended up forgetting your own network and reentering the config, but the key was off by a little, and from that point on, it was just assumed the wifi config was correct?
When you say Google VPN, are you using WiFi Assistant and Project Fi? Have you tried disabling auto-connect fir the WiFi Assistant?
Have you tried using the old Lollipop DHCP client (perhaps your IP address got used by another device and the new Android client doesn't handle that well?) Just grasping at straws.
Have you tried turning on Bluetooth while WiFi is on? Perhaps there is a bug with them working independently of each other in certain situations.

sfhub said:
Is it possible when you came home the device connected to a neighbor's AP and thus you couldn't use data, but it wasn't immediately obvious, so you ended up forgetting your own network and reentering the config, but the key was off by a little, and from that point on, it was just assumed the wifi config was correct?
Click to expand...
Click to collapse
I am 100% positive I am on my own home network and that I used the correct key. I'm not sure what you mean with regards to the rest of the 'config', I have always used the standard wifi configuration, just typed in my key and had it work.
sfhub said:
When you say Google VPN, are you using WiFi Assistant and Project Fi? Have you tried disabling auto-connect fir the WiFi Assistant?
Click to expand...
Click to collapse
I actually forget what it was called, it was under Settings>Wireless&Networks>More>VPN. There was one entry there with an icon. I forget the name of it, but the icon looked like a stock Google icon and I think it had google in the name. I am on Project Fi, not using any wifi assistant (at least not in Advanced Wi-Fi Settings), but when I tried to toggle that option on just now, something called "VpnDialogs" crashed, so I assume that VPN entry was that. But again, the assistant wasn't on.
sfhub said:
Have you tried using the old Lollipop DHCP client (perhaps your IP address got used by another device and the new Android client doesn't handle that well?) Just grasping at straws.
Click to expand...
Click to collapse
I did, when I first googled this was one of the things I found, sadly it did not help.
sfhub said:
Have you tried turning on Bluetooth while WiFi is on? Perhaps there is a bug with them working independently of each other in certain situations.
Click to expand...
Click to collapse
I don't use Bluetooth, and trying to toggle it off/on from the control center just gives me a repeated "unfortunately, Bluetooth Share has stopped" error message.
I have decided to get the 32GB 5X since I do want more storage, but since I would like to be able to root my phone again and use Xposed, I would still like to hear any other ideas you have for troubleshooting this problem in case it reoccurs.
I reflashed the latest update to see if that would fix it, no dice. When I send the 16GB model back I have to factory reset it anyway, so I suppose I'll know if that does it.
What puzzles me is why I can load text from instagram posts that have been posted while I've been having this problem, but not images. Makes me think that maybe my connection is being super throttled somehow rather than non-functional, but my PC's speeds are normal. Perhaps some internal part is damaged? I do have a case and it hasn't taken any serious tumbles, but it has had one or two small falls from maybe 2 feet high.

AbanadonedFace said:
What puzzles me is why I can load text from instagram posts that have been posted while I've been having this problem, but not images. Makes me think that maybe my connection is being super throttled somehow rather than non-functional, but my PC's speeds are normal. Perhaps some internal part is damaged? I do have a case and it hasn't taken any serious tumbles, but it has had one or two small falls from maybe 2 feet high.
Click to expand...
Click to collapse
It is easy to test if you have some network connection vs none.
In terminal or adb shell
ifconfig wlan0
ping www.google.com
1st command will tell you (among other things) if your wlan picked up an IP address.
2nd command will test whether you can send ping packets over your connection.
I'm sure there are millions of ways of doing the above, I just gave you one example.

Strangely, the solution seems to have come from factory resetting my router. I ruled this out initially because my other old phones were working fine on wifi, my phone is now getting WiFi again.
Now to figure out what the hell this "Power On" toast is about...

AbanadonedFace said:
Strangely, the solution seems to have come from factory resetting my router. I ruled this out initially because my other old phones were working fine on wifi, my phone is now getting WiFi again.
Now to figure out what the hell this "Power On" toast is about...
Click to expand...
Click to collapse
I've encountered something similar where the router runs out of NVRAM space because it has recorded too many DHCP clients, it won't hand out new IP addresses, but if you are existing or already have one, it is fine.

Related

[Q] Wi-fi disconnecting on AOSP (Non-Sense) ROMs.

After trying out several ROMs I have noticed that my wi-fi randomly disconnects, but only for (Non-HTC/Sense) ROMs.
I'm running OpenDesire at the moment, which I really like, but the arbitrary disconnetion of wi-fi is driving me crazy.
As far as I can tell, it has done this with the other Non-Sense ROMs I have tried as well, and I have no idea why.
Wi-fi does switch on, but (part of) the problem _seems_ to be that the phone has trouble actually getting an IP; other than that, and why it does this, I have no idea.
The settings (in *#*#4636#*#* test mode) are basically the same as they are for, say, the official HTC Sense OTA or Pinky, for which wi-fi seems to work perfectly.
Although, to be honest, I'm not entirely sure what I'm looking at/for...
Anyone have any ideas?
Any help would be much appreciated
It's not having an issue with getting an IP, it's having an issue with authentication.
The first thing I noticed with these roms is they do not re-prompt to enter a password again if you have mis-typed it at all. This leads to wpa_supplicant client to effectively force a connection and get a refusal in quick succession. The wpa_supplicant client on the phone then disables the connection until you step in and either choose to reconnect or edit the password manually.
The issue we are having is related to this;
After being connected to WiFi for a fair period of time, it re-authenticates with the base station/router as it's supposed to do.
From memory, the re-auth happens every 60 minutes and most decent routers are able to change this.
At this point, the client (phone) tries to re-auth and fails (for whatever reason). Instead of prompting for a password (as it should do). It tries 3 times in total and stops.
After the last failed attempt, it disables the connection that it failed to connect to and jumps back to mobile data (if available).
So. Yes, there is a major issue with the wpa_supplicant in non-sense roms. Could we get the devs to investigate this, as it's really getting to be a major pain in the arse!
I see... Thanks for the clarification. Nicely explained.
So, short of jumping ship to Sense, there's really not much I can do then, other than wait for someone more skilled than me to come up with a solution?
No workaround, third party app, router setting or anything?
Unknown at this moment in time.
I'm investigating this in my own limited knowledge of Android and Linux systems, so far I've not come up with anything solid.
As far as settings you can change on your router, it all depends on your router and it's firmware.
I've got three different routers here:
A) Trendnet TEW-435BRM v4.00.07 : No way to change Key Renewal length
B) Linksys WRT160Nv2 v2.0.03 : Able to change Key Renewal length
C) MZK-MF150 v1.00.16 : Able to change Key Renewal length
Check your router, try increasing the length and have a play around. It's not a fix, the issue is either in the AOSP kernels or the wpa_supplicant module.
My NetGear WNR2000 does not seem to have any (easy) way of configuring Key Renewal Length, but I'll have a look around. Else, I guess I'll just have to bite the bullet and go with Sense for a while...
At least now I know it's not just me. That's always comforting.
Thanks for the help acolwill!
No problems at all.
I have been trying to locate an app that will automatically restart the WiFi if a disconnection takes place, however, I've yet to find one :|
Anyone out there know of one?
eham, there's an app on the market called "WiFi Auto ReEnabler"
Give it a try, as it may well be the answer you've been looking for!
Sounds very promising indeed. Will get right on that.
Tried an app called Wifi Fixer, but that was a bust. Actually somehow managed to make things worse (for me, anyway).
Thanks for the tip. I'll be back with an update...
Ok, so "WiFiReEnabler" does actually do just that; re-associate with the network everytime the screen wakes. Unfortunately, what it doesn't do is stay resident.
It will let itself get killed by the system very easily, so I still have had a few times where I had to manually deactivate and activate wifi because WiFiReEnabler didn't have my back.
If the developer could make this a helper app/system service, this seems like it could be a decent workaround though.
I did however find an app called "Fix My WiFi" (£0.99 in Market) that seems to take care of the problem nicely, and quietly, so far (about 16 hours and counting, fingers crossed).
It also has some options to set different levels of aggressiveness, and notifications, which I like.
I also found a free app called "Wifi Reassociate" that seems to address the same issue. Haven't gotten around to trying it yet, as Fix My Wifi still seems to be doing its job.
Still, a tip for anyone with the same problem.
With that (hopefully) outta the way, I'm off to celebrate the anniversary of my birth.
Be well, friends.

[Q] Grey signal and WiFi bars?

Hi all,
I was just wondering why sometimes my signal and WiFi bars turn grey and often can't make/send calls/data. I thought no signal or WiFi was indicated differently, especially since I can get full grey bars I doubt it's a signal problem.
I've attached a screenshot to show what I mean
cmonthegas said:
Hi all,
I was just wondering why sometimes my signal and WiFi bars turn grey and often can't make/send calls/data. I thought no signal or WiFi was indicated differently, especially since I can get full grey bars I doubt it's a signal problem.
I've attached a screenshot to show what I mean
Click to expand...
Click to collapse
it means that you are not logged into google services.
and since most of the apps run with google services (stock browser as well), if you are not logged in, they will not response and keep trying.
if somehow u have other browser like dolphin, or firefox, it should still work.
qwerp_ said:
it means that you are not logged into google services.
and since most of the apps run with google services (stock browser as well), if you are not logged in, they will not response and keep trying.
if somehow u have other browser like dolphin, or firefox, it should still work.
Click to expand...
Click to collapse
Thanks. Is there anyway you can force it to reconnect? It seems to be happening more and more lately
There isn't a lot you can do if the phone is stock. You can pull the battery often to see if that helps, check your' network settings and make sure that it is all set correctly. Finally master reset and re-log into your' gmail account.
Other option is to unlock the bootloader and root the device:
If you go the unlock/root route I would recommend flashing a custom radio.img file such http://forum.xda-developers.com/showthread.php?t=1374077
If you need instructions on how to go the root method:
http://forum.xda-developers.com/showthread.php?t=1352413
In an emergency to un-root the device:
http://forum.xda-developers.com/showthread.php?t=1366806
Hope this helps.
Justin
JTECJ said:
There isn't a lot you can do if the phone is stock. You can pull the battery often to see if that helps, check your' network settings and make sure that it is all set correctly. Finally master reset and re-log into your' gmail account.
Other option is to unlock the bootloader and root the device:
If you go the unlock/root route I would recommend flashing a custom radio.img file such http://forum.xda-developers.com/showthread.php?t=1374077
If you need instructions on how to go the root method:
http://forum.xda-developers.com/showthread.php?t=1352413
In an emergency to un-root the device:
http://forum.xda-developers.com/showthread.php?t=1366806
Hope this helps.
Justin
Click to expand...
Click to collapse
I'm already rooted and running the XXIK6 radio. I'll try logging out and back in to see if that helps. Thanks
This happened to me the other day, was so annoying!
Although the blue bars do show whether it's connected to Google services etc, there must be more to it as I couldn't make any calls or anything like that. I went in and out of airplane mode, restarted the phone etc but nothing helped, so I just assumed it was something to do with my network and left it for a while and it sorted itself out in the end.
I have the stock phone. I forced it to see the network by going to Settings, Wireless & Networks, More, Mobile Networks, Network operators. This will force a scan to see what networks are available. Pick AT&T (assuming that who your provider), and it should turn on the Cell Service.
If it does not work, try going to an AT&T owned store and ask for a new Sim Card. (That is what I had to do.) They put it in with no questions, except for marveling at my wonderful SGN. No plan or feature changes happened.
For the Wifi, that is different. Go to Settings, Wireless & Networks, Wifi (and turn it on). You can re-scan for networks anytime. I had 11 networks in range, so it took some looking to find mine. You may need to re-enter the security settings several times to get it right. (Delete old settings by using "forget" below the network you select.) Once it works, it should keep on working with no further adjustments, at least mine does that.
When signals are seen, the grey icons will show blue as a signal strength. (I'm not sure they are accurate.)
Good luck.
All extremely overkill methods...
I used to get this sometimes on all of my Android devices. Simple way to sort it out and sign back in? Your data/wifi is still active - just open Google Talk, go to the list of contacts on it (not in a message, as in you've just signed in) and it'll connect and sync itself straight away... 10 second job, no need to pull out a battery, flash random things, or anything else.
^ this. I just was going to write the exact same thing. Just open up gtalk and you are golden.
El Daddy said:
^ this. I just was going to write the exact same thing. Just open up gtalk and you are golden.
Click to expand...
Click to collapse
Here! Here!
I was pretty shocked to see the suggested methods previous to Gtalk...
If anyone else knows a better way, please share!
Best method is to sort through the code and fix the problem, unless you are all on at&t (which you're not) which would suggest a network issue. However, I have used nearly every android device available...even a few I'm not very proud of. I have never had this issue. My point is Google talk may work and be helpful, but its not a solution/fix.
Justin
It's happened to me a couple of times so clearly not just AT & T nor even just the USA. I waited it out, next time I'll try the Google talk method (not sure if it'll work, Google Voice not currently available in Aus.
Clancy_s said:
It's happened to me a couple of times so clearly not just AT & T nor even just the USA. I waited it out, next time I'll try the Google talk method (not sure if it'll work, Google Voice not currently available in Aus.
Click to expand...
Click to collapse
Thanks everyone for the replies. I'm on O2 in the UK, so it isn't just a States issue as Clancy is experiencing it in Australia too.
I've narrowed it down today though. I've noticed that I only get grey bars when connected to WiFi, and sometimes even then I can't make/receive calls. Pretty much as soon as I disconnect the WiFi and get connected to the mobile network I get reconnected to Google's servers and the bars turn blue again. Weird.

Mobile Network Traffic despite WLAN connected

Hi,
when my HOX is lying near by PC Speakers, i can hear Internet Traffic over EDGE/UMTS excatly all 3 Minutes. (I hope u can understand what i mean)
I´m wondering about that bescause WIFI is active and connected, and i never had this with my DHD.
Due to optimizing Battery life, i disable mobile Network manually when i´m at home and have WIFI connected.
I use ARHD 9.1.0 with stock Kernel and EQS + APM + %Batterycircle + Autobrighness by jotha.
Baseband: 2.1204.135.20
Build; 2.17.401.2 CL89015
Any Ideas whats generating this traffic and why the HOX don´t use WIFI for that?
its normal gsm traffic. like if somebody sent you an sms, you would hear that sound. not sure why it didn't do it with dhd and now does with hox, but either way, shielded speakers are there to solve that problem. as for adapting your current speakers to shield them, not sure if its possible or not though.
lawrence750 said:
its normal gsm traffic. like if somebody sent you an sms, you would hear that sound. not sure why it didn't do it with dhd and now does with hox, but either way, shielded speakers are there to solve that problem. as for adapting your current speakers to shield them, not sure if its possible or not though.
Click to expand...
Click to collapse
Thanks for your Answer, but i don´t hear that Traffic if mobile Network is disabled, so i thinkt it can´t be "normal GSM Traffic".
oh i see what you mean..
might be network location services?
settings>location>google's location service.
i know the location services use wifi as well, but it might use mobile network in conjuction even if connected to wifi.. try disable that and see if it continues.
lawrence750 said:
oh i see what you mean..
might be network location services?
settings>location>google's location service.
i know the location services use wifi as well, but it might use mobile network in conjuction even if connected to wifi.. try disable that and see if it continues.
Click to expand...
Click to collapse
Thanks again, tested, but unfortunately the traffic is still there
try download osmonitor, might be other apps more specific that can help, but osmonitor should do the trick i hope.
set your screen not to turn off, just for ease..
goto the connections tab, process tab will also be useful and watch it until the noise happens. you're looking for either a process, that jumps to the top of the list when the sound happens (spike in cpu usage), and then does it every time the sound happens, or a connection, that ISN'T your local or external wifi ip address, but also has similar behaviour, ie the connection is created when the sound occurs, and is then gone a minute later.. (the connection should show an app name)
if you find an app that looks like it could be causing it, then try to uninstall it temporarily to see if it fixes the issue. if it does fix the problem, the next step would be to contact the developer of that app to request a fix for it. it could however be a system process causing the problem.
failing the above, you could try the same sort of diagnostics, but with logcat instead. i don't actually know how to initiate logcat, i'm sure a google will tell you how though.
Thanks again! (i´ll hit the Button )
Okay, got that app installed.
Unfortunately the Sound DOES NOT appear all 3 Minutes when the Display is on.
When it starts and i unlock my screen i cant see any new entries in the Connectionstab.
Processes the same, but "Android System" shortly came on Top. (maybe the Display Unlock is the Reason for that?)
BTW: Why i got 2 permanent open Connections?
1. Google Bookmark-Sync (Whois -> Google)
2. Downloadmanager (Whois -> "The New York Internet Company")
Not idea what that could be.
blahquader said:
Thanks again! (i´ll hit the Button )
Okay, got that app installed.
Unfortunately the Sound DOES NOT appear all 3 Minutes when the Display is on.
When it starts and i unlock my screen i cant see any new entries in the Connectionstab.
Processes the same, but "Android System" shortly came on Top. (maybe the Display Unlock is the Reason for that?)
BTW: Why i got 2 permanent open Connections?
1. Google Bookmark-Sync (Whois -> Google)
2. Downloadmanager (Whois -> "The New York Internet Company")
Not idea what that could be.
Click to expand...
Click to collapse
you should be able to set the display to never turn off in settings>display and gestures
i don't think it'll be very easy if even possible to find it if the screens off (the spike would only be there for a second or 2, by the time it's unlocked etc it will have disappeared)
the other connections, first one is probably the google account sync, and not sure about download manager, maybe something got stuck, you could try clearing data for the download app, but to be honest i doubt that they're any problem anyway so probably nothing to worry about
edit: the download manager bit judging by the whois could be an app relating to that? do you have anything similarly named installed?
lawrence750 said:
you should be able to set the display to never turn off in settings>display and gestures
i don't think it'll be very easy if even possible to find it if the screens off (the spike would only be there for a second or 2, by the time it's unlocked etc it will have disappeared)
the other connections, first one is probably the google account sync, and not sure about download manager, maybe something got stuck, you could try clearing data for the download app, but to be honest i doubt that they're any problem anyway so probably nothing to worry about
edit: the download manager bit judging by the whois could be an app relating to that? do you have anything similarly named installed?
Click to expand...
Click to collapse
This is crazy - when the screen is on, the sound isnt audible. It only happens when the screen is off.
In the Connections Tab is only one Connection without my WiFi-IP, and whois shows me its a DNS Server from my Carrier (vodafone).
In the Process Tab i can see that "System" comes up on Top for ca 2 seconds, further no action.
The 2 Connections which stays established:
Clearing the Donwloadmanager Data was a Success... Thanx again.
The Connection to Google from "Google Bookmark-Sync" is still there. Gmail Sync is deactivated in accounts.
I think i´ll give it up and live with it

WiFi connected without internet

Dear All,
My note 10+ loosing internet randomly. While checking WiFi showing the message "WiFi connected without internet". after switching on and off it reconnects but lose connection after sometime. My other android phones are connected to the same WiFi but have no issue.
Please help me solve the issue.
Thank you
Arun
i have noticed its happening during whatsapp call duo calls
arunjyothisp said:
Dear All,
My note 10+ loosing internet randomly. While checking WiFi showing the message "WiFi connected without internet". after switching on and off it reconnects but lose connection after sometime. My other android phones are connected to the same WiFi but have no issue.
Please help me solve the issue.
Thank you
Arun
Click to expand...
Click to collapse
A similar thread was made on the subject - link here https://forum.xda-developers.com/galaxy-note-10+/help/android-10-5g-wifi-dropping-t4037661
For practical intents and purposes it's almost like when the issue happens the phone is not able to resolve a DNS query. I base this on 2 hypothesis - first being that the phone is still connected to the wifi access point and can still access LAN resources. The second being that the phone must either poll the internet (i.e ping a specific address) on a regular basis. If the poll was unsuccessful it flags the connection as "WiFi connected but no internet".
The things you can try are:
update the firmware on your phone (if not already)
factory data reset (read note 1 below)
reset network settings
try a different wireless router (read note 2 and 3 below)
disable private dns (read note 4 below)
If you use tasker create a routine to automate a temporary solution (read note 5)
Notes
The issue maybe a corrupted setting within the phone. I have had similar issues before (not with just this phone) and a factory data reset helped. One thing to take note of is that after the phone had completed it's factory data reset I did not attempt to restore a backup. This is important to keep in mind because any issues that were present (due to corrupted settings) would exist also in the pre-factory data reset backup you made.
With my previous router I had this issue but had since replaced it with a Wifi 6 capable router. After getting the new router I have not had any further issues what so ever. Also make sure your wireless router is up to date on it's firmware. It maybe possible that the wireless router you have is old enough (from when it was released, not from when you bought it) that a replacement might be the only way to resolve the issue.
To help rule out a wireless router issue try using a different one. You can borrow a friend's internet connection for a while, or a public cafe or what ever. Point is you are trying to see if the issue happens again when you are using a totally different wireless access point (by totally different I mean hardware/model and not just renaming the SSID).
I had the issue happen when using private DNS. For what ever reason the issue was with the DNS provider I had choosen. Turning the Private DNS setting off helped resolve the issue. After turning the setting off it may take a bit before the phone recognizes it was turned off, but you can hasten this process by toggling WiFi off and back on.
The Tasker option is one I did and it worked quite well. You may need to adjust the routine to suit your particular needs but it's basically what is at this link here. Best part of this option is that you can have it only activate when your connected to the problematic wifi access point and every X number of minutes (helps ensure that you use it only when needed). The routine (when setup correctly) should run every 10 minutes in where it attempts to access a website and assigns the results to a variable. The variable is then checked to see if it matches a specific result (in this case an error code), and if it does match it will toggle WiFi off and back on (after a brief pause/wait period between toggle off and toggle on) automatically. Granted it sounds like a lot of work, but it's really not that complex. Also I consider this is a temporary solution because you may find that on later firmware updates applied to the phone (or you may end up getting a new wireless router) the issue will have been resolved.
"WiFi connected without internet"
I was having the same issue until I uninstalled the app "WiFi Analyzer"
mike.aguailar said:
I was having the same issue until I uninstalled the app "WiFi Analyzer"
Click to expand...
Click to collapse
Interesting! Which one? The Play Store lists several apps by that name.
WiFi Analyzer
Gary02468 said:
Interesting! Which one? The Play Store lists several apps by that name.[/QUOTE
WiFi Analyzer by Zoltan Pallagi
Click to expand...
Click to collapse

Question Captive portal driving me nuts

Tl;dr I have to log in to my work's guest wifi every day, but I didn't before. Nobody else does. Auto connect is set to on, but it doesn't work like it used to/is supposed to. My pixel 3 that I brought in works just fine.
Longer: I connect to a guest network at work every day that's meant for employee personal devices. (I use a homebrew VPN for this.) Before the issue started, I'd periodically (maybe once/month if that) have a notification when I arrived to sign in, and you click agree in a captive portal and you're on your way. Other than that it auto connects just like at home. A few weeks (?) ago however, I've started having to do this every day. If I'm disconnected for over roughly an hour (say if I leave and come back during the day) I have to do it again, and if I reboot my device I also have to sign in again. If I just toggle wifi on and off quickly then it automatically connects just fine.
Ordinarily this wouldn't be a huge deal, but where I work I basically get no cell coverage. I also have a couple tasker profiles that I've been using for years to do stuff (vibrate mode, silence media, etc) when I arrive to work, and these don't/won't trigger until I have a minute to log in. Ideally these would trigger as soon as I'm within range of the building, as I've been doing for years now.
None of my coworkers have this issue, everyone that I've asked all say their devices automatically connect just fine, as mine used to. I brought in my old pixel 3 to compare and test the behavior, and my pixel 3 works just fine, even though it hasn't been to my work in many months.
I'm assuming this is something related to my device. Because it happens if I reboot, but not if I quickly disconnect and reconnect, I'm imagining maybe something isn't being cached correctly?
If anyone can help me fix this I'd be very grateful!
(Running full stock unrooted all up to date on both phones.)
Edit: if you're having this issue, read a few replies below. Check dev options for non-persistent Mac address randomization
Just for the heck of it, have you tried:
Forgetting the network after logging into it.
Gone into your WiFi Saved Networks, forget any that look like it's your work's guest network, if any.
Turn airplane mode on.
Reboot.
Turn airplane mode off.
Log into it fresh.
See if it sticks the next day/time.
I'm pretty much grasping at straws, but worth a try if you haven't already.
More extreme measures are:
Settings / Apps / See all 999 apps
3-dot menu: Show system
Search icon
Search for both WiFi and for Wi-Fi and clear app cache and data for all of them.
Be prepared to possibly have to log back into all Wi-Fi networks you normally do.
Ultra extreme measures:
Factory reset, set the phone back up only with what you really require at first, and don't do much with the phone until you test it with your work's guest Wi-Fi for a couple of days, hopefully without trouble. If it works fine, continue installing apps in smallish groups prioritizing what's most important. Hopefully, everything keeps working or at least has worked at least after the factory reset.
Disregard below.
Any other pertinent details? Rooted? Custom kernel? Even unlocked bootloader and verity and verification disabled? I assume none of these, but just have to ask.
roirraW edor ehT said:
Just for the heck of it, have you tried:
Forgetting the network after logging into it.
Gone into your WiFi Saved Networks, forget any that look like it's your work's guest network, if any.
Turn airplane mode on.
Reboot.
Turn airplane mode off.
Log into it fresh.
See if it sticks the next day/time.
I'm pretty much grasping at straws, but worth a try if you haven't already.
More extreme measures are:
Settings / Apps / See all 999 apps
3-dot menu: Show system
Search icon
Search for both WiFi and for Wi-Fi and clear app cache and data for all of them.
Be prepared to possibly have to log back into all Wi-Fi networks you normally do.
Ultra extreme measures:
Factory reset, set the phone back up only with what you really require at first, and don't do much with the phone until you test it with your work's guest Wi-Fi for a couple of days, hopefully without trouble. If it works fine, continue installing apps in smallish groups prioritizing what's most important. Hopefully, everything keeps working or at least has worked at least after the factory reset.
Disregard below.
Any other pertinent details? Rooted? Custom kernel? Even unlocked bootloader and verity and verification disabled? I assume none of these, but just have to ask.
Click to expand...
Click to collapse
Tried 1-7 already. Rebooting makes me sign in again, regardless whether or not airplane mode is on. I nuked my entire network settings (the little circle arrow in the top right corner of the network settings page) and that didn't solve it either. (But I did have to wait for my sim to reprovision...) I absolutely will not factory reset, but given that I already did a network reset I don't think that would help.
As far as the timeframe, I'm thinking this might have popped up after the January patch. I installed that while I was on a brief vacation; unfortunately don't remember if I had the issue before I left or not.
roirraW edor ehT said:
Just for the heck of it, have you tried:
Forgetting the network after logging into it.
Gone into your WiFi Saved Networks, forget any that look like it's your work's guest network, if any.
Turn airplane mode on.
Reboot.
Turn airplane mode off.
Log into it fresh.
See if it sticks the next day/time.
I'm pretty much grasping at straws, but worth a try if you haven't already.
More extreme measures are:
Settings / Apps / See all 999 apps
3-dot menu: Show system
Search icon
Search for both WiFi and for Wi-Fi and clear app cache and data for all of them.
Be prepared to possibly have to log back into all Wi-Fi networks you normally do.
Ultra extreme measures:
Factory reset, set the phone back up only with what you really require at first, and don't do much with the phone until you test it with your work's guest Wi-Fi for a couple of days, hopefully without trouble. If it works fine, continue installing apps in smallish groups prioritizing what's most important. Hopefully, everything keeps working or at least has worked at least after the factory reset.
Disregard below.
Any other pertinent details? Rooted? Custom kernel? Even unlocked bootloader and verity and verification disabled? I assume none of these, but just have to ask.
Click to expand...
Click to collapse
I also tried looking for anything related to WiFi in all apps as suggested and anything that comes up there shows no cache/user data to clear, with clear storage and clear cache buttons greyed out.
roirraW edor ehT said:
Just for the heck of it, have you tried:
Forgetting the network after logging into it.
Gone into your WiFi Saved Networks, forget any that look like it's your work's guest network, if any.
Turn airplane mode on.
Reboot.
Turn airplane mode off.
Log into it fresh.
See if it sticks the next day/time.
I'm pretty much grasping at straws, but worth a try if you haven't already.
More extreme measures are:
Settings / Apps / See all 999 apps
3-dot menu: Show system
Search icon
Search for both WiFi and for Wi-Fi and clear app cache and data for all of them.
Be prepared to possibly have to log back into all Wi-Fi networks you normally do.
Ultra extreme measures:
Factory reset, set the phone back up only with what you really require at first, and don't do much with the phone until you test it with your work's guest Wi-Fi for a couple of days, hopefully without trouble. If it works fine, continue installing apps in smallish groups prioritizing what's most important. Hopefully, everything keeps working or at least has worked at least after the factory reset.
Disregard below.
Any other pertinent details? Rooted? Custom kernel? Even unlocked bootloader and verity and verification disabled? I assume none of these, but just have to ask.
Click to expand...
Click to collapse
Wait, I just tried something else - I switched from randomized mac to device Mac. It wanted to make me log back in again (disconnected, reconnected with different Mac address) but then I switched back to randomized mac and it connected just fine (as is usually the case if I just toggle wifi) with the last used random Mac ad.
Is there a way to reset my randomized mac address? I wonder if that Mac address has been flagged somehow on their system.
roirraW edor ehT said:
Just for the heck of it, have you tried:
Forgetting the network after logging into it.
Gone into your WiFi Saved Networks, forget any that look like it's your work's guest network, if any.
Turn airplane mode on.
Reboot.
Turn airplane mode off.
Log into it fresh.
See if it sticks the next day/time.
I'm pretty much grasping at straws, but worth a try if you haven't already.
More extreme measures are:
Settings / Apps / See all 999 apps
3-dot menu: Show system
Search icon
Search for both WiFi and for Wi-Fi and clear app cache and data for all of them.
Be prepared to possibly have to log back into all Wi-Fi networks you normally do.
Ultra extreme measures:
Factory reset, set the phone back up only with what you really require at first, and don't do much with the phone until you test it with your work's guest Wi-Fi for a couple of days, hopefully without trouble. If it works fine, continue installing apps in smallish groups prioritizing what's most important. Hopefully, everything keeps working or at least has worked at least after the factory reset.
Disregard below.
Any other pertinent details? Rooted? Custom kernel? Even unlocked bootloader and verity and verification disabled? I assume none of these, but just have to ask.
Click to expand...
Click to collapse
Holy wow I think I may have solved it. After reading this (https://source.android.com/devices/tech/connect/wifi-mac-randomization-behavior) documentation, I went to dev options and that toggle for wifi non-persistent randomization was on. I did NOT turn it on, and it is/has been OFF on my pixel 3.
Can you or someone who's reading this check if your dev setting for non-persistent randomization is on or off?
I'm about to go out to lunch, I'll report back if that fixed it and update my op.
If you mean MAC randomisation then mine is off.
My Wi-Fi non-persistent MAC randomization is disabled by default.
Mine MAC randomization is on. I have never touched it.
That could certainly cause your problem. Many captive portals work off MAC addresses.
TonikJDK said:
Mine MAC randomization is on. I have never touched it.
That could certainly cause your problem. Many captive portals work off MAC addresses.
Click to expand...
Click to collapse
Mac randomization in the network settings, or the non-persistent toggle in dev options?
asj0422 said:
Mac randomization in the network settings, or the non-persistent toggle in dev options?
Click to expand...
Click to collapse
Randomization in settings.
asj0422 said:
Holy wow I think I may have solved it. After reading this (https://source.android.com/devices/tech/connect/wifi-mac-randomization-behavior) documentation, I went to dev options and that toggle for wifi non-persistent randomization was on. I did NOT turn it on, and it is/has been OFF on my pixel 3.
Can you or someone who's reading this check if your dev setting for non-persistent randomization is on or off?
I'm about to go out to lunch, I'll report back if that fixed it and update my op.
Click to expand...
Click to collapse
Awesome, looks like maybe you solved it. Glad to hear. For the record, mine is off (by default and off now).

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