Related
I've been with Sprint for a while now. Lately i've had a lot of complaints that people can't get to me. My girlfriend never gets notified when she gets a voicemail.
It takes us 3-4 times to dial any number.I've been missing important call for the last 2 months. One of them including my grandfather passing away.
It's really bad at my work. No signal at all and always roaming. I cannot continue to use this service.
I've called customer support and they told me that they are aware that a lot of people have had missed calls since March when they started rolling out the network vision upgrade. So for the last months I can get at least 4 people that have the same problem. Nothing is getting resolved and it seems nobody cares.
I took my phone in to get it check out by a tech and there is nothing wrong with it. Since I know of at least 4 other persons experiencing this, I'm sure now that this is not an issue with me.
What I am asking is why do I need to keep paying for a service that I cannot rely on? I have missed important calls, one of them regarding a family member passing away. I can barely make any calls. The data is really slow, pathetic. I cannot count on the Sprint network to do any of the basic functions that I am paying for.
I have tried to call Sprint to get any type of conpenssation or to get them to let me move but they keep telling me that it will all be better.
Anyone got any suggestions. I cannot stay with a company that is responsible for missing the last call i might have gotten from my granfather.
apatcas said:
I've been with Sprint for a while now. Lately i've had a lot of complaints that people can't get to me. My girlfriend never gets notified when she gets a voicemail.
It takes us 3-4 times to dial any number.I've been missing important call for the last 2 months. One of them including my grandfather passing away.
It's really bad at my work. No signal at all and always roaming. I cannot continue to use this service.
I've called customer support and they told me that they are aware that a lot of people have had missed calls since March when they started rolling out the network vision upgrade. So for the last months I can get at least 4 people that have the same problem. Nothing is getting resolved and it seems nobody cares.
I took my phone in to get it check out by a tech and there is nothing wrong with it. Since I know of at least 4 other persons experiencing this, I'm sure now that this is not an issue with me.
What I am asking is why do I need to keep paying for a service that I cannot rely on? I have missed important calls, one of them regarding a family member passing away. I can barely make any calls. The data is really slow, pathetic. I cannot count on the Sprint network to do any of the basic functions that I am paying for.
I have tried to call Sprint to get any type of conpenssation or to get them to let me move but they keep telling me that it will all be better.
Anyone got any suggestions. I cannot stay with a company that is responsible for missing the last call i might have gotten from my granfather.
Click to expand...
Click to collapse
Sell your phones use it to pay eta and go to what ever service provider you want.
Sent from my SPH-D710 using Tapatalk 2
daniel4653 said:
Sell your phones use it to pay eta and go to what ever service provider you want.
Sent from my SPH-D710 using Tapatalk 2
Click to expand...
Click to collapse
OK. you obviously didnt read everything... and thats ok. thank you for your opinion but that's not going to happen.
Selling my phones to pay an EFT because of spotty service is not justifiable.
If it has been driving you crazy which it seems to have since you miss important calls. Go with Verizon which will probably solve all your problems.
And you said it yourself that you cannot stay with a company that gives you problems so go to another company that will satisfy you
How does that not solve your problem.
Sent from my SPH-D710 using Tapatalk 2
You not being happy in no way entitles you to get out of a contract fee free. Network vision is supposed to dramatically increase usability and from what I've read from people it has. For every four people you know that's having service issues I can guarantee there's a hundred who don't. You're on a website with information on different things to try to fix any possible problem. If you truly don't like the service suck it up and pay the etf
Sent from my SPH-D710 using xda app-developers app
I think the OP is asking what the suggested method is for convincing Sprint that he should not have to pay any fees to terminate service because essentially Sprint is not upholding their side of the contract. In other words, what is the procedure for claiming breach of contract on Sprint? And yes, breach of contract is a legal means to get out of a contract without being obligated to pay any fees and sometimes is enough to get rewarded compensation for those months that you were paying for and not receiving service.
I'm in mostly the same boat as the OP but fortunately the only thing I ever use is text messaging and data through wifi so it doesn't bother me that I can't make or receive calls at work or home much less get any kind of data at either location besides wifi. For the most basic of plans, Sprint charges me less than Verizon would which is why I moved to them but it is a bit disappointing to have a phone where 1/2 of the features (arguably the more important 1/2) don't work.
fiernaq said:
I think the OP is asking what the suggested method is for convincing Sprint that he should not have to pay any fees to terminate service because essentially Sprint is not upholding their side of the contract. In other words, what is the procedure for claiming breach of contract on Sprint?
I'm in mostly the same boat as the OP but fortunately the only thing I ever use is text messaging and data through wifi so it doesn't bother me that I can't make or receive calls at work or home much less get any kind of data at either location besides wifi. For the most basic of plans, Sprint charges me less than Verizon would which is why I moved to them but it is a bit disappointing to have a phone where 1/2 of the features (arguably the more important 1/2) don't work.
Click to expand...
Click to collapse
Force roam all the time like crazy. I have seen couple people who were asked to leave sprint due to that with no etf. Under no circumstances I would do that but that's what others have done before.
When Network Vision took place around my area, things got really bad until everything was set up and running. Well worth the wait
Sent from my SPH-D710 using xda premium
locoboi187 said:
When Network Vision took place around my area, things got really bad until everything was set up and running. Well worth the wait
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
Yup
Sent from my SPH-D710 using Tapatalk 2
http://www.engadget.com/2012/09/13/sprint-flipping-the-lte-switch-in-boston-and-chicago/
If they are aware of a problem in your area with service and have no eta u can cancel with no etf. When sprint Renegotiated its deals with Verizon and the coverage shrank in certain areas I know for a fact they let 100's if not thousands of people cancel freely so I see this as no different
Edit: if u get no where with regular csr pm me for the number for executive services they will let u cancel for sure with no etf
Sent from my SPH-D710 using XDA
Thank you all for the answers.
In my book i cannot stay with Sprint out of principle. Because of them my phone never ringed when my grandfather called me on the night before he died.
My eft after talking to a representative is only 100$.
It should be zero if your phone doesn't work.
Sprint cost me $300 dollars a few weeks ago. Good like trying to get anything out of them.
Sorry for your loss, yes sprint sucks, i hope to leave it soon.
apatcas said:
Service issue
Click to expand...
Click to collapse
You might want to voice up on sprint forums rather than on XDA, there are few sprint employees here.
Or put your phone up on MP if its a epic touch for example post it cheap around $150-175 for a quick sell and use that money if they do end up charging you $100.
Sent from my SPH-D710 using Tapatalk 2
There was a cell site that covered my gf's old workplace and the bowling alley across the street we bowled at that was a data black hole for years. I don't know if it's improved but we don't go there anymore. There are just some buildings that are horrible for rf penetration. The moment you step outside, you get service and signal. There's always the possibility that there's some electronics or machines in the building that are creating interference in the frequency band these phones operate in.
locoboi187 said:
When Network Vision took place around my area, things got really bad until everything was set up and running. Well worth the wait
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
Same here
heres a great idea....instead of complaining why dont you be proactive and cancel ur service and go to another carrier. Other than that xda is not a site to whine and complain about sprint or your service which most of us do not experience since we do not live where you do.
Thread CLOSED
I was proposed an offer to trade my ET4G for a GNex. Im considering doing it. What we want to do is the nice lady that wants my phone is to use her upgrade for the GNex then when she receives the phone trade it for my ET4G (She like Touchwiz, I prefer AOSP). What Im concerned about is if Sprint will allow this exchange to happen right after she receives it. I don't want them to hit her for the full amount or anything like that. She plans on calling in ans saying she doesn't like the phone and wants to add swap the phones. Will Sprint allow this to happen right after she receives the phone? I kinda hate to leave the ET4G but LTE is lighting up soon in Chicago and where I live there is no WiMax.
Up to what I know, yes, Sprint will let you do this, they'll just make you activate it on her account, resign the 2 year agreement on her account, then you can do the swap. The only thing is, buy the phone directly from Sprint, not Simplexity or something. If you buy it from Simplexity, they'll hit her with the full price, but directly bought from Sprint is A ok.
WhiteWidows said:
I was proposed an offer to trade my ET4G for a GNex. Im considering doing it. What we want to do is the nice lady that wants my phone is to use her upgrade for the GNex then when she receives the phone trade it for my ET4G (She like Touchwiz, I prefer AOSP). What Im concerned about is if Sprint will allow this exchange to happen right after she receives it. I don't want them to hit her for the full amount or anything like that. She plans on calling in ans saying she doesn't like the phone and wants to add swap the phones. Will Sprint allow this to happen right after she receives the phone? I kinda hate to leave the ET4G but LTE is lighting up soon in Chicago and where I live there is no WiMax.
Click to expand...
Click to collapse
So long as it is an upgrade and not a new customer, it's ok. She doesn't even have to make up that story. What I would advise, though, is to wait to do the trade until after the 14 day is up, simply to be safe guarded if the device is defective out of the box. Not saying that the ESN swap voids our policy, but it would just make it logistically tough in a retail store, with how it would look on our end.
Also, she'll need an inactive phone to complete the transaction. We can't just flip-flop two different accounts' ESNs simultaneously, and an account can't be left without an ESN, even temporarily. She'll need to activate another phone (not yours, since it's tied to your account, unless you activate another phone instead of her), the gnex will then be inactive and free to go on your account, and then you can put your E4GT on hers.
What this all really amounts to is that this whole transaction will be much much easier in a store than over a phone lol.
Sent from my SPH-D710 using xda premium
He is exactly right. Listen to him
squshy 7 said:
So long as it is an upgrade and not a new customer, it's ok. She doesn't even have to make up that story. What I would advise, though, is to wait to do the trade until after the 14 day is up, simply to be safe guarded if the device is defective out of the box. Not saying that the ESN swap voids our policy, but it would just make it logistically tough in a retail store, with how it would look on our end.
Also, she'll need an inactive phone to complete the transaction. We can't just flip-flop two different accounts' ESNs simultaneously, and an account can't be left without an ESN, even temporarily. She'll need to activate another phone (not yours, since it's tied to your account, unless you activate another phone instead of her), the gnex will then be inactive and free to go on your account, and then you can put your E4GT on hers.
What this all really amounts to is that this whole transaction will be much much easier in a store than over a phone lol.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
Damn, I thanked you on accident. If I may interject... You are correct up until the whole inactive phone part. Sales Rep should contact NSS and they should be able to do the flip flop over the phone... At least that is what I gather from past experience.. :highfive:
If NSS gives you a hard time simply hang up and call again until you speak to someone who knows what they are doing..
z31k said:
Damn, I thanked you on accident. If I may interject... You are correct up until the whole inactive phone part. Sales Rep should contact NSS and they should be able to do the flip flop over the phone... At least that is what I gather from past experience.. :highfive:
If NSS gives you a hard time simply hang up and call again until you speak to someone who knows what they are doing..
Click to expand...
Click to collapse
Lol this is correct, though I know many in my store would rather do it themselves to save some time.
Sent from my SPH-D710 using xda premium
Thanks everyone! Now I need to decide if I want to leave the ET...
Well if they want an esn on the account at all times and she is using her upgrade then she would have a phone with a clean esn that you could swap your phone for then she swaps your e4gt to her account and then you swap the GNex on to yours. Yes its a lot of extra work but its an option if you have to have an active phone on both accounts
Sent from my SPH-D710 using xda app-developers app
WhiteWidows said:
Thanks everyone! Now I need to decide if I want to leave the ET...
Click to expand...
Click to collapse
I'm leaving it for the Nexus. My sister want my E4GT and her upgrade is available next month, so she wants me to take her upgrade and give her my phone. I'm leaving sprint in December anyways, so it's not worth getting a phone like the S3 or Evo LTE. And the iPhone is a definite no anyways.
Sent from my SPH-D710 using xda app-developers app
My daughter lost her GN II a while back, about 2 months ago to be exact. We did the insurance thing and got a replacement. Going through all the stuff in her room she no longer wanted and guess what? We found her frickin phone that we reported lost/stolen. Question is being that we reported it stolen/lost, I know there's probably not a way to activate it on sprint or a different carrier or anything but would she still be able to use it as as lets say a tablet for just wifi stuff etc...? Not 100% sure on Sprints regulations and I really don't want to send it back as I've already paid for the re-placement. Any ideas would be helpful? I've hear several things so I have it on Airplane mode right now and wanted to ask here to see if anyone else has had something similar happen and if they were able to use the device after as say a tablet or even re-activate it or flash it in some way.
Demmonnixx said:
My daughter lost her GN II a while back, about 2 months ago to be exact. We did the insurance thing and got a replacement. Going through all the stuff in her room she no longer wanted and guess what? We found her frickin phone that we reported lost/stolen. Question is being that we reported it stolen/lost, I know there's probably not a way to activate it on sprint or a different carrier or anything but would she still be able to use it as as lets say a tablet for just wifi stuff etc...? Not 100% sure on Sprints regulations and I really don't want to send it back as I've already paid for the re-placement. Any ideas would be helpful? I've hear several things so I have it on Airplane mode right now and wanted to ask here to see if anyone else has had something similar happen and if they were able to use the device after as say a tablet or even re-activate it or flash it in some way.
Click to expand...
Click to collapse
Well not exactly sure but check your contract paperwork. Legally you might need to return it but again I dont know for sure.
Sent from my GT-N7105 using XDA Premium 4 mobile app
jlmancuso said:
Well not exactly sure but check your contract paperwork. Legally you might need to return it but again I dont know for sure.
Sent from my GT-N7105 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
hmm, thanks for the reply. Anyone else have any idea if it can even be used a tablet on wifi?
Sure you can use it as a tablet. You can also take it and put it on cricket or other non sprint cdma provider. Well if you know what you are doing you can even put it back on sprint.
The thing is what is legal? Really the phone belongs to sprint till you have paid it off (phone prices are subsidized by your plan). Since you reported it stolen then you only paid part of it. Most likely you had to pay extra to get your replacement to help cover part of the price of the new one. This means the lost phone is not paid for and does still belong to sprint.
What you do is your choice. Will sprint come after you over the phone? Highly unlikely but there is always a possibility of it.
Now to legally keep the phone all you need to do is call sprint and tell them that the phone was found. You will have to either place it on another line, pay off the balance, or return the phone to sprint.
Hopefully this will cover all your questions about it.
Sent from my GT-N7105 using XDA Premium 4 mobile app
I would call sprint and let them know it was found. Since you already had it replaced when you thought it was lost and gone forever, they're not going to tell you return the replacement and switch back to the old phone. Depending on your point of view, the worse thing they'll want you to turn in the old phone. Personally, I think that would be a nice option because what else are you going to do with it? To keep it means you have a WiFi only 5.5" tablet, or you have to open a new line to use it as a phablet. And I find having anything less than a 10" tablet is a waste when I have the GN2.
I just see a whole lot of problems if you're discovered with the phone and it's still believe to be stolen. Not that I think Sprint would go after you, but there is very slim possibly they could go after you for fraud.
Actually, the recovered phone belongs to the insurance carrier now. And, as they are partnered with Sprint, Sprint will mark the ESN as bad, so you can't flash it to another carrier.
So after over 2yrs of using my unlimited data plan anyway I chose to do so, I got a letter last week basically saying I need to stop tethering. I've been using WiFi Tether - TrevE Mod for as long as I've had my phone to connect anything from my laptop at home or occasionally at work I'll connect my work laptop or let a coworker (good ol' AT&T throttling him) during lunch. I read this on Sprint forums, which makes complete sense to me:
The contract you signed also is for a specific plan, that states you have UNLIMITED DATA. Dan Hesse himself even stated that UNLIMITED means "no limits, no throttling and no data caps" - meaning you legally couldnt limit data, based on the actual plan a subscriber signs on a contract.
Sprint also states that as part of the Android platform being Open, one is able to download and use any apps the customer sees fit. That would include tethering apps. Part of Net Neutrality that Sprint also agrees with the FCC on is that customers can not be limited what they access or how they access the internet, this would include using the phone as a modem as a device how they access internet.
Also if you want to discuss morals and ethics on contracts, Sprint also states that any materially adverse charge/change in the contract will result in waivers of early termination fees, so not only is limiting someones data a materially adverse change/charge, but so is raising the Administrative Fee like just happened, to which Sprint breaches their own contract. With that being said, if Sprint can breach the contract so can a customer, because in order for a contract to be legal, BOTH PARTIES MUST AGREE TO ALL CLAUSES, and since one changes it on a whim, the contract isnt agreed to by both parties, thus, the contract isnt legal and is null and void.
Im sure the customer who decides to bring this to small claims or arbitration would win the case.
It not as if using my laptop will somehow make my phone pull faster internet speeds, so WTF is their issue?! I stream music for a better part of my 10-12hr day, 7 days a week...I'm a heavy data user no matter what! I get great 4G signal at work, I get **** 3G service at my home, so it's a slap in the face that they're not holding up their end of the contract, yet spent the postage to send me a thread letter before Christmas.
Not to be a jerk, but come on now. It's a **** move by Sprint to send that letter, but they are not completely in the wrong. You are and have been aware that tethering is treated as a separate paid service outside of the unlimited data included with your phone, and for 2 years you have failed to live up to the terms of your agreement.
They could handle the situation with a little more grace, but you are not a martyr.
Actually like most, I didn't read the actual contract...I just said yes and keep paying. I know they wanted $30 to use their tethering app, but just like stocks apps on an unroored phone, I've rooted it to remove and add apps as I see fit. BMW doesn't tell me they're going to take my M5 back because I took out driving down a dirt road vs only keeping it on pavement, so Sprint shouldn't worry about how I use my crappy signal. Splitting my water hose with the neighbor doesn't mean I get twice the pressure, it means I'm splitting that same pressure twice, but ultimately it's still the sanme pressure. My signal is no different. I can't get 4G at home, isn't that breach of contract? They tried getting me to sign contracts for free tablets, but when I told her I get **** service at home, why would I pay $20 per month for something I can hardly use...silence on her end until I said no thanks.
So just like using an IP annoymizer when I used to download movies, is there a way to prevent them from seeing what I'm streaming from and/or two?
m5james said:
Actually like most, I didn't read the actual contract...I just said yes and keep paying. I know they wanted $30 to use their tethering app, but just like stocks apps on an unroored phone, I've rooted it to remove and add apps as I see fit. BMW doesn't tell me they're going to take my M5 back because I took out driving down a dirt road vs only keeping it on pavement, so Sprint shouldn't worry about how I use my crappy signal. Splitting my water hose with the neighbor doesn't mean I get twice the pressure, it means I'm splitting that same pressure twice, but ultimately it's still the sanme pressure. My signal is no different. I can't get 4G at home, isn't that breach of contract? They tried getting me to sign contracts for free tablets, but when I told her I get **** service at home, why would I pay $20 per month for something I can hardly use...silence on her end until I said no thanks.
So just like using an IP annoymizer when I used to download movies, is there a way to prevent them from seeing what I'm streaming from and/or two?
Click to expand...
Click to collapse
I'd like to apologize for coming off harsh and unfeeling earlier, it was a ****ty thing to say on a day where the whole world could benefit from a little bit of understanding and goodwill. Charging for tethering is a crappy business model and I empathize with your position. Unfortunately Sprint (and frankly just about all cell carriers) doesn't feel the same and they have the legal contract to back it up.
I'm not sure what you can do to mask your usage as I'm not sure what behaviour it was that brought you to their attention in their first place. Perhaps someone more knowledgeable of Sprint's network monitoring capabilities can chime in with some advice.
No need to apologize, I'm just annoyed by the hypocrisy of it. I've lived in my current home for a year w/ such bad signal at home that I installed an app/widget called "Signal Boost 3G 4G" that basically cycles airplane mode quickly in an effort to acquire a better signal. Inside of the year, in one the past month or so have I gotten 4G, but it's not getting signal...like it says 4G on my screen, but NOTHING connects, so now I'm forced to make my phone stay in CDMA mode at home (which requires a reset) and then switching back to LTE/CDMA when I leave my home (once again requiring a reset)...but they can detect that I'm streaming and have the audacity to send me a letter telling me that I can't use their ****ty signal anywhich way I chose and threatening me w/ termination, yet if I wanted to leave early I either have to threaten to contact the FCC and/or pay an ETF. They can go **** themselves.
m5james said:
Actually like most, I didn't read the actual contract...I just said yes and keep paying. I know they wanted $30 to use their tethering app, but just like stocks apps on an unroored phone, I've rooted it to remove and add apps as I see fit. BMW doesn't tell me they're going to take my M5 back because I took out driving down a dirt road vs only keeping it on pavement, so Sprint shouldn't worry about how I use my crappy signal. Splitting my water hose with the neighbor doesn't mean I get twice the pressure, it means I'm splitting that same pressure twice, but ultimately it's still the sanme pressure. My signal is no different. I can't get 4G at home, isn't that breach of contract? They tried getting me to sign contracts for free tablets, but when I told her I get **** service at home, why would I pay $20 per month for something I can hardly use...silence on her end until I said no thanks.
So just like using an IP annoymizer when I used to download movies, is there a way to prevent them from seeing what I'm streaming from and/or two?
Click to expand...
Click to collapse
Just cause you did not read the contract it does not mean you get to do what you want. You have failed to uphold your end of the and they can terminate you.
It is like shooting someone and telling the judge you didn't know it was illegal. Ignorance does not give you free rein to do what you wish. So now you have a couple options.
1. Ignore it and get your contract terminated (hey no ETF)
2. Stop tethering
3. Pay for the tethering service
This site (xda) is not here to help you perform illegal acts. Keep going this route and moderators will lock the thread.
Sent from my XT1045 using XDA Premium 4 mobile app
My thread is one of MANY I've seen here, other forums, even on SprintUsers itself...if I get banned for asking what others have years ago, I'm just asking more specifically for my phone, then so be it. In the meantime I'm sure there are bigger fish to fry. I don't need you getting on your moral soapbox, a guy can vent...you're treating my "Illegal activities" as I'm trying to hide from being able to watch child porn or something - calm down. Just like others have voiced, it's BS that Sprint wants me to pay for something I'm already getting...unlimited data. My city charges water at 1000 gallon increments. If I wanna water my lawn, my neighbors lawn or install a splitter and water both, the city doesn't care because at the end of the day my water flow is still something I'm paying for in said increments. Apparently unlimited isn't so unlimited, because at the end of the day whether I'm watching porn on my phone or tethered to my laptop, it's still the same stream. Keep backing corporations...I'm sure they need the money. In the meantime, they have my number.
1) My money is just as green somewhere else
2) I pay for unlimited, I'm going to use unlimited
3) See 2
Calm down, internet warrior. You and I both know the illegal activities that happen in varying forms and levels even on these boards ranging from hacked software, removing stock apps, removing factory installed spyware, apps I used to in order to get free tethering, hell even rooting is against the rules, etc...why are you even here on these boards, hypocrite.
Back to my topic. I've read something about PDANet having an option to block/spam the activities that Sprint used to see that I'm tethering (jlmancuso, I'll let them know you're coming to get onto your soapbox if I ever have to write tech support) but it seems the app is mostly for hardwire or bluetooth tethering, neither of which I've ever done before. At the moment I simply click the TrevE mod widget and I'm putting signal out to whatever devices I've given permission to. I'm not the first nor the last Sprint user who's tethering for free, I'm just trying to find out how to continue doing what I pay for already.
m5james said:
My thread is one of MANY I've seen here, other forums, even on SprintUsers itself...if I get banned for asking what others have years ago, I'm just asking more specifically for my phone, then so be it. In the meantime I'm sure there are bigger fish to fry. I don't need you getting on your moral soapbox, a guy can vent...you're treating my "Illegal activities" as I'm trying to hide from being able to watch child porn or something - calm down. Just like others have voiced, it's BS that Sprint wants me to pay for something I'm already getting...unlimited data. My city charges water at 1000 gallon increments. If I wanna water my lawn, my neighbors lawn or install a splitter and water both, the city doesn't care because at the end of the day my water flow is still something I'm paying for in said increments. Apparently unlimited isn't so unlimited, because at the end of the day whether I'm watching porn on my phone or tethered to my laptop, it's still the same stream. Keep backing corporations...I'm sure they need the money. In the meantime, they have my number.
1) My money is just as green somewhere else
2) I pay for unlimited, I'm going to use unlimited
3) See 2
Calm down, internet warrior. You and I both know the illegal activities that happen in varying forms and levels even on these boards ranging from hacked software, removing stock apps, removing factory installed spyware, apps I used to in order to get free tethering, hell even rooting is against the rules, etc...why are you even here on these boards, hypocrite.
Back to my topic. I've read something about PDANet having an option to block/spam the activities that Sprint used to see that I'm tethering (jlmancuso, I'll let them know you're coming to get onto your soapbox if I ever have to write tech support) but it seems the app is mostly for hardwire or bluetooth tethering, neither of which I've ever done before. At the moment I simply click the TrevE mod widget and I'm putting signal out to whatever devices I've given permission to. I'm not the first nor the last Sprint user who's tethering for free, I'm just trying to find out how to continue doing what I pay for already.
Click to expand...
Click to collapse
Wow a man who is truly confused. Just cause you paid for unlimited internet doesn't mean you paid for tethering. Which you did not. You chose to enter the agreement with sprint so if you dont like it leave. As you say your money is just as good somewhere else. You know there are companies that dont charge for tethering. Go with one of them and stop whining like a little kid. Heck you could even step up and be a man by actually paying for the service you want.
You say rooting and removing stock software is illegal. Well guess what it is not. You must be a little confused by terminology. Modification of a device that belongs to your provider is against your contact conditions. Unlike most suckers I own my device (bought and paid for) and also while I have a sprint phone I am not on sprint. So since I ACTUALLY own my device I am not breaking my contract. Heck I dont even have a contract to break. I am not enough of a fool to pay those outrageous rates for my service.
So go on talk about me being a morally correct person. I just happened to be raised be decent parents who taught me to be a decent person. Just like I teach my children to be decent people.
Sent from my XT1045 using XDA Premium 4 mobile app
Really guy?
jlmancuso said:
Wow a man who is truly confused. Just cause you paid for unlimited internet doesn't mean you paid for tethering. Which you did not. You chose to enter the agreement with sprint so if you dont like it leave. As you say your money is just as good somewhere else. You know there are companies that dont charge for tethering. Go with one of them and stop whining like a little kid. Heck you could even step up and be a man by actually paying for the service you want.
You say rooting and removing stock software is illegal. Well guess what it is not. You must be a little confused by terminology. Modification of a device that belongs to your provider is against your contact conditions. Unlike most suckers I own my device (bought and paid for) and also while I have a sprint phone I am not on sprint. So since I ACTUALLY own my device I am not breaking my contract. Heck I dont even have a contract to break. I am not enough of a fool to pay those outrageous rates for my service.
So go on talk about me being a morally correct person. I just happened to be raised be decent parents who taught me to be a decent person. Just like I teach my children to be decent people.
Sent from my XT1045 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Dude, get off that imaginary high horse.. There are so many annoying things in that last sentence it makes me want to barf. All your "decent" parents taught you to be was a judgmental self righteous prick. Just like I'm sure you're teaching your kids.
Thanks, operator080...I thought much of the same thing but I wasn't going to feed the troll. I'm sure much to his chagrin though, they did end my service about two weeks ago. One morning it stopped working but my GF and mother's phones still worked. I called to talk to Sprint, which is when I found out they group roaming and tethering under the same reason to cancel if you go over 500 min a month, which I had. The woman on the phone said a couple times that I'm no longer allowed to keep that phone number on Sprint and then turned it on for a week to have it ported over.
I hit the Sprint store on the way to work one day and they suggested to either change it myself, then wait and see what happened or come back if it gets cut off....he said that at that point aother slot will be opened in my plan, so I waited it out for a week. I read inbetween the lines of what the woman said repeatedly, waited until the last day, went to Sprint's website and manually changed my number myself...which lasted another week. Ultimately they shut off that line as well, so I ran by the store again and they simply added a line to the account that's in my name but only had my GF and mom on it, kept my phome and nothing has changed.
Screw them, I still circumvented a bull**** $30 fee for 2+yrs to use something I'm already paying for. In the meantime I'll stream via Bluetooth until I can figure out how they can see other devices (Chrome has some very interesting tools for this) and I'll be back to using what I already pay for...a slow 3G internet at my home (just enough to check email) and 4G to my car stereo/tablet in my truck.
m5james said:
Thanks, operator080...I thought much of the same thing but I wasn't going to feed the troll. I'm sure much to his chagrin though, they did end my service about two weeks ago. One morning it stopped working but my GF and mother's phones still worked. I called to talk to Sprint, which is when I found out they group roaming and tethering under the same reason to cancel if you go over 500 min a month, which I had. The woman on the phone said a couple times that I'm no longer allowed to keep that phone number on Sprint and then turned it on for a week to have it ported over.
I hit the Sprint store on the way to work one day and they suggested to either change it myself, then wait and see what happened or come back if it gets cut off....he said that at that point aother slot will be opened in my plan, so I waited it out for a week. I read inbetween the lines of what the woman said repeatedly, waited until the last day, went to Sprint's website and manually changed my number myself...which lasted another week. Ultimately they shut off that line as well, so I ran by the store again and they simply added a line to the account that's in my name but only had my GF and mom on it, kept my phome and nothing has changed.
Screw them, I still circumvented a bull**** $30 fee for 2+yrs to use something I'm already paying for. In the meantime I'll stream via Bluetooth until I can figure out how they can see other devices (Chrome has some very interesting tools for this) and I'll be back to using what I already pay for...a slow 3G internet at my home (just enough to check email) and 4G to my car stereo/tablet in my truck.
Click to expand...
Click to collapse
Wow a thief wins for the moment. Enjoy your victory while it lasts. In the end you will still lose.
operator080 said:
Dude, get off that imaginary high horse.. There are so many annoying things in that last sentence it makes me want to barf. All your "decent" parents taught you to be was a judgmental self righteous prick. Just like I'm sure you're teaching your kids.
Click to expand...
Click to collapse
Yes sir go the low route talk your trash. I am sure know that people with real morals does make you sick. Maybe if you took a little time to better understand yourself you could see how sick you are. Hopefully you have not been allowed to breed. We really don't need more like you running around.
Sent from my XT1045 using XDA Premium 4 mobile app
m5james said:
Screw them, I still circumvented a bull**** $30 fee for 2+yrs to use something I'm already paying for. In the meantime I'll stream via Bluetooth until I can figure out how they can see other devices (Chrome has some very interesting tools for this) and I'll be back to using what I already pay for...a slow 3G internet at my home (just enough to check email) and 4G to my car stereo/tablet in my truck.
Click to expand...
Click to collapse
You, sir, are being very childish. Sprint's prices are low because they provide ****ty service compared to the rest. So if you want to tether, you can either man the **** up and pay for the service, or continue what you're doing and enjoy your early termination. Sprint is not losing any money by giving you the boot. They're already making a killing off their MVNO companies.
A friend is being told they blew through his data to the tune of $2500 (300g I think he said?). He's been a customer since 2002 and gave up unlimited data unwittingly through a phone upgrade. Is there anything anyone knows of to help this poor guy out?
yahknow1 said:
A friend is being told they blew through his data to the tune of $2500 (300g I think he said?). He's been a customer since 2002 and gave up unlimited data unwittingly through a phone upgrade. Is there anything anyone knows of to help this poor guy out?
Click to expand...
Click to collapse
Other than contacting customer service there probably isn't much more than can be done. If I were him I would restrict data usage on as many apps that I could in the data usage settings. 300gb is an awful lot to go unnoticed. I'm on a 4 gig plan with three shared lines and we only use around 500mb a month combined. 300gb is about as insane as the $2500.00 bill. Hopefully customer service will help.
300gb everyone most go to sleep at night streaming music that's unreal I'm on 15 gb plan with 5 line and we use close to 11gb every month but never exceed the 15g and I go hard with YouTube ,Beats Music, streaming Movies ,etc
Yea, I thought it was a ton too, he says no mobile hot spot was used or anything like that. He says Customer service isn't budging so I don't know what his history with them has been either?
Beyond the fact that 300gb seems like an unbelievably high amount, didn't he notice when he upgraded the the new phone that his plan was completely changed as well in the ordering process? Also, Verizon emails and texts me when I am at half of my data for the billing period and I don't recall ever having to voluntarily sign up for such notifications. Did he miss those too? I think it may be hard to get out of those charges. Tell him to lawyer up to see if they can at least lower the amount and pay it off over time.
I'm going to be honest I don't know how that possible... I think Verizon screwed up some how. The wife and I both have unlimited plans, the most I've ever seen in one month is 46gb on her line and I had 23gb on my line. My wife watches Netflix all day 40hrs a week at work, uses spotify for her tunes while driving, and watches uverse movies at home using her phone. Here best so far is 46gb so I don't even see how it's possible to get there. We are in excellent 4g lte areas, and we I say my wife watches 40hrs a week at work, I mean 40hrs. She got through breaking bad all seasons in one week.
Yeah that's crazy...I had T-Mobile unlimited (god I miss T-Mobile) and I was switching ROMs at least once or twice a day clean flashing at that..plus ShowBox and Milk Music on HD...talking TW ROMs and CM based stuff...any time there was an update to anything I updated...still the max I ever used was 50gb...
Hmm, ok thanks for the input, I'll relay all this!
yahknow1 said:
Hmm, ok thanks for the input, I'll relay all this!
Click to expand...
Click to collapse
Verizon won't budge on lowering the bill since it's not a mistake or guilt that happened on their end. If you can prove that it was a false count of data charges or find someone higher than just a customer service rep through the phone like a district manager or higher than a DM. Those are you only choices...
Pornhub HD is a mother f'er!
Really though he should be able to have them check records for other use. Emailing executive escalations will also help. Not hard to find VzW board or director and three letter job title people to carpet bomb them.
300GB isn't normal but when you have dip****s running around forums bragging about how they used X amount of terabytes and crap.... Well it takes ammo away for these types of cases.
Best of luck to him.
Oh and something to tell the friend. Never except a no from someone who can't say yes. Standard customer service reps have something like 100 dollar OCC (credit) limit. So they really can't tell him yes. That high will have to go to the director or higher. Ask to get their supervisor, AD, and Director info and escalate accordingly.
300gb? Lol. I haven't racked up that much since downloading a 2gb file over and over on Sprint's roaming network a long time ago after they pissed me off.
Anyway... 300gb? Lol...
I've used 98gb trying to use data. 300 gb would seem like tether was running while a computer had utorrent, etc running. :
Sent from my SM-N910V using XDA Premium 4 mobile app
Also just a fyi. If he did come from an unlimited plan he can get what's called a legacy data package. Which is 6 gigs a month instead of 2 for the same price. He just needs to tell the Verizon rep
Sent from my SM-N910V using xda premium
300gb, wow! I had a buddy move into a new apartment which had free internet, yet it sucked. He also bought a new computer, so he had to redownload several games(WoW maybe, and other), plus their updates, plus all the time he spends playing them. This was all done via tethering. I think he hit like 230gb for the month, and I thought that was insane.
What does your friends screenshot of his "data usage" show? it breaks it down by app. Unless he was tethering which is probably what he isnt telling you then it wouldnt show up.
It's really not that unreal. My friend on T-mobile uses like 80GB a month and he just "uses" his phone, nothing crazy. If I was on T-Mobile I'd probably be pushing a TB a month as a power user.
As for your friend, if I were him I'd tell Verizon to blow me and just never pay the bill and switch carriers.
Hobox10 said:
As for your friend, if I were him I'd tell Verizon to blow me and just never pay the bill and switch carriers.
Click to expand...
Click to collapse
+1
Sent from my SM-N910V using XDA Free mobile app
What I've seen when getting a new phone or a phone that has been freshly wiped, data usage alert goes off at 2gb. Did your friend turn this off? If so, did he know he no longer had unlimited data?
As for data usage, I went through 110gb in about 2 weeks not on purpose, Google Music kept trying to sync my music and would stop mid stream and then start over.
He should have received about 5 data usage warnings before he went over.
If he really used all that data, then there's no reason he shouldn't have to pay for it.
yahknow1 said:
A friend is being told they blew through his data to the tune of $2500 (300g I think he said?). He's been a customer since 2002 and gave up unlimited data unwittingly through a phone upgrade. Is there anything anyone knows of to help this poor guy out?
Click to expand...
Click to collapse
It's pretty easy to go to the Verizon Wireless site and put alerts on data usage. It will inform you at 50%, 75%, 90% and 100%. Not doing so is negligent and one probably gets what one deserves.