Develop Bugs

T-mobile Internet problems?

I'm running the proxy hack and everything was running fine until earlier today. I can't seem to get network connectivity, though my signal strength is at full bars. I'm in the Toledo, Ohio area.
Anyone else having problems? I haven't changed any settings, so I'm thinking either it's a network issue or T-mo has closed access to this hack...?

It's normal.. These threads pop up frequently here and on other sites. I've had mine go down for a day or two then it's back up and running as normal. Can't really complain with how much you are getting for $5.99

Gee here is an idea, STOP MAKING MY DATA CHARGES HIGHER!!!!!! Its people like you that make me have to pay 20.00 a month for data because you're too cheap to pay for what you use.
I hope T-Mo finially blocks all those ports, finds the users (not that hard you know.. and they have been known to do it in the past few months) and charge them for past over usage so my bill can become lower. Let you thief's pay for a while

Bupahs said:
Gee here is an idea, STOP MAKING MY DATA CHARGES HIGHER!!!!!! Its people like you that make me have to pay 20.00 a month for data because you're too cheap to pay for what you use.
I hope T-Mo finially blocks all those ports, finds the users (not that hard you know.. and they have been known to do it in the past few months) and charge them for past over usage so my bill can become lower. Let you thief's pay for a while
Click to expand...
Click to collapse
I knew that you would say this or another member and i totally agree.

stylez said:
I knew that you would say this or another member and i totally agree.
Click to expand...
Click to collapse
Am I becoming that predictable lol
Its a major pet peeve of mine. I am perfectly capable of hacking the network for free service but choose not to, not because I have any higher morality then the next person but only because it ruins it for everyone in higher costs for data services. These morons don't think it through. When they (T-Mobile) finally do close all these back doors (and they will, many areas have already had them closed and penalties levied against the abusers of the service) they are going to want to recoup all that lost money.. which means even higher data charges for everyone. Including the idiots that stole it and drove it up in the first place.
I am paying 20.00 for a service that should be half that at most only because of idiots stealing the service.

Bupahs said:
Am I becoming that predictable lol
Click to expand...
Click to collapse
I remebered your previous posts regarding the Hack (Thiefery) and totally understand where you coming from as it's all got to be recouped and people don't realize this, not only that i pay for my usage of which i have 500mb and with using Opera Mini that does me for a month, without streaming etc as when mobile the phone is used as a phone "Communication Device"
Lets just hope Tmo shut these down soon it'll also stop silly questions regarding the Hack (Thiefery)
Not sure Thiefery a word but sounds good

Thanks to the ONE person that replied. To the other off-topic ranters...if you have a problem with T-mo's holes...switch to another provider. Good luck finding any other that's cheaper even with T-mo's so called markup.

uansari1 said:
Thanks to the ONE person that replied. To the other off-topic ranters...if you have a problem with T-mo's holes...switch to another provider. Good luck finding any other that's cheaper even with T-mo's so called markup.
Click to expand...
Click to collapse
Fist off we have an issue with users that make other users pay for the data you steal, so it wasn't off topic, like you can see i'm not in Tmo so your quote isn't to me and Bupahs is paying top notch for you....
Won't be long till Tmo cut these cheap ass hacks and i hope you get a bill to pay for the data you have stolen as it's not hard to trace.
So the issue is with users not the provider....

Always payed $19.99. I'm not a hack I'm a modder.

uansari1 said:
Thanks to the ONE person that replied. To the other off-topic ranters...if you have a problem with T-mo's holes...switch to another provider. Good luck finding any other that's cheaper even with T-mo's so called markup.
Click to expand...
Click to collapse
LOL, is that supposed to be some kind of intelligent remark? You want me to switch providers so you can continue to steal? LOL thats almost cute.
Fact is T-Mobile in the past few months has started to charge people that steal data with proxy hacks, just wander on over to t-mo signal forum and read all the cry babies that got busted with a couple hundred dollars in past due charges for using the data. Theft of service is theft of service dude, just try to get out of it when T-Mobile bills your account, know a good lawyer? you'll need him. so please do continue to hack the system, just remember your IMIE, phone number and model get logged each and every time you do.

To me the first priority when I got my phone was to make sure I had unlimited internet(data) service, cause I knew it was going to cost me more in the long run in any other way. I had heard about the proxy hacks since before I bought my dash and to me is not worth it , with the problems that come with it , from not getting the proper connection to getting caught by the providor and ending up paying hundreds upon hundreds of dollards for how long you hacked the system. Not worth it.

pfunkside said:
Always payed $19.99. I'm not a hack I'm a modder.
Click to expand...
Click to collapse
as only the best are

i had the 5.99 hack for about two months & (like you guys said) realized it's not worth it. i really didn't feel like getting stuck with a huge bill, the service for the t-zones was horrible (you could never use it roaming). to me, it's worth paying the $15 more / month.

[INFO] VZW UNLIMITED Data - Tips from a Throttled Power User

I originally posted information on how VZW actually does throttle 4G data. They claim to only throttle 3G connections but I can see obvious speed adjustments in a specific line that I severely exceed the normal usage on, my connections are slower than a more typically used line.
I am fine with being throttled and was offering my experience in what the thresholds were, I posted because of recent news about AT&T and a lot of misinformation about unlimited data usage and carrier's throttling. I was trying to quell the fears from experience because I highly doubt a single one of you is throttled or ever will be whereas I am in the top 5%... probably the top 1%. – Essentially that I am on the carrier’s side in their right to do so and that it’s not so bad when it happens.
What I got was a lynch mob over my very atypical data usage. My data needs are far greater than any plan currently offered so instead of paying $500+ a month in overages I admitted in my post to using Wireless Tether. - This is where the pitchforks and torches came in. If you don't use this app then so be it, I am Frankenstein’s monster and you want to string me up... if you have ever used the app then put down your pitchfork, you belong at my side because there is no difference in using it for 1kb or 1tb.
I read my contract and the terms of my service and do not believe I have violated my specific agreement but if I sign a new contract then the verbiage would change so that I would be in breach.
Know your contract and understand what you are signing, some marriages don’t even last for 2 years… It’s good to understand what you are signing up for especially if you are on here looking for instructions to root your phone or how to install one of the MANY tethering apps for rooted and non-rooted phones.
Someone (mwalt2) mentioned that I could still get the Mobile Hotspot enabled with unlimited data so I called Verizon and talked to a half dozen people, only the online rep would confirm that the specific feature code he gave exists… This is the closest as I have come in a year to getting Unlimited Mobile Hotspot data.
My final conversation with VZW today, I talked to a really awesome rep who agreed that my data usage was high but never questioned why. Actually, he avoided mentioning or asking me any questions about my usage other than the initial “Wow, you use a lot of data”. He told me the feature code I mentioned isn’t available anymore and he couldn’t add it to my plan; feature codes don’t ‘expire’ because people who had it added while it still existed need it for their plan to bill properly. So he could see it but he wasn’t able to add it.
My attempt was to add the feature for Unlimited Mobile Hotspot data; he could only offer me a 2GB plan for $20 or sign me up for a MiFi for an additional $10 for the line and then $80 for 10GB (They only double the data on phone plans).
His final words were, “Just keep doing what you are doing. There are no plans to get rid of people with unlimited data and at very least, if they do eventually, you have until the end of your contract to use it.”
This isn't my free ticket nor should it be yours, I will take it for what it's worth.
MY FINAL COMMENT:
I was trying to help the community with a contribution few of you will ever experience but ended up just getting chastised, threatened and called names. I will close this thread by saying: The VZW reps did not have any bad comments, no names, nor did they threaten to kick my arse. They have a better picture than any of you of my usage as well as a clear understanding of what the policies and terms of my agreement are. Every single Verizon rep I talked to today was nice, didn’t threaten to terminate my contract or tell me that I don’t “Need to use…” whatever feature/app was causing me to use so much data. - This is why I am with Verizon; I was a human talking to humans. I did not, nor should I ever, have to justify what I use my internet for. – I am sorry I even posted this but I did learn a lot so it wasn’t a complete waste.
(Original post text in comment #79)
After all this time and crap it's as easy as getting into your features online to add the 4G mobile hotspot... it simply attaches to your unlimited data plan. (Comment#82) - FACEPALM -

Well, as long as you apologized for making everybody pay higher prices for data plans.
Oh and btw, what's your phone number? I'm not going to report you to Verizon or anything, I promise.

compnird said:
Do I feel guilty? A little... it's people like me that forced VZW to get rid of the Unlimited plan. So those of you using 5-6GB a month are forced to buy an expensive plan... sorry!
Click to expand...
Click to collapse
Don't be. Tiered plans have nothing to do with capacity and everything to do with keeping revenue per user up despite declining voice usage. It has everything to do with paying a $400+ commission to Apple for every iPhone sold. As you know first hand, traffic shaping can be handled without across the board cutoffs.
You keep fighting the good fight. Strangle their network til they take it away from you. Fight the man, because he's been fighting all of us for years. He will lose, first by giving us unlimited off-peak data back. Then, he'll give us unlimited 24/7 access back too. We've seen this all before with voice.

What the heck! That's a lot of data in a month! I don't accept your apology.
Sent from my Galaxy Nexus using xda premium

There was alot of speculation whether Verizon's unlimited data plan was truly unlimited back in the d1 days. Judging from the amount of data you have used I guess it is really unlimited I've always been tempted to tether to my Xbox when I'm away from a connection but thought it would lag to much.
Sent from my Galaxy Nexus using Tapatalk

ATnTdude said:
You keep fighting the good fight. Strangle their network til they take it away from you. Fight the man, because he's been fighting all of us for years. He will lose, first by giving us unlimited off-peak data back. Then, he'll give us unlimited 24/7 access back too. We've seen this all before with voice.
Click to expand...
Click to collapse
In all honesty I don't think of myself as "fighting the man". I just believe that we should ALL have a plan that fits our specific needs. They simply don't offer one for me any longer so I am forced to do something they frown upon.
I agree though, they screwed with the voice plans back in the early 00's and lost enough people, I almost jumped ship in 2001, they eventually brought back the unlimited talk and gave us more options like family share and others... SMS and MMS are the same way, they finally give me enough text allowance that I don't go over anymore but before it was either pay per text, 100 or 500... now I can pay for unlimited.
Someday they will bring back unlimited data or offer it at a considerable markup. Until then, I will continue using my data as I need it and will bail and go elsewhere if they ever cancelled it.

Zane_Grey said:
I've always been tempted to tether to my Xbox when I'm away from a connection but thought it would lag to much.
Click to expand...
Click to collapse
I play online all the time with friends... I actually have had my daughter watching Netflix or Amazon videos on the tablet while I play Halo online.
I only had and issue once when my phone decided to reboot mid-game.
I literally had more issues and lag when I had Comcast Cable.
Give it a try sometime... Keep in mind that at home I have full signal 4G LTE so you may not have the same full signal I do. My Ping times to the Live servers are around 60ms.

compnird said:
I play online all the time with friends... I actually have had my daughter watching Netflix or Amazon videos on the tablet while I play Halo online.
I only had and issue once when my phone decided to reboot mid-game.
I literally had more issues and lag when I had Comcast Cable.
Give it a try sometime... Keep in mind that at home I have full signal 4G LTE so you may not have the same full signal I do. My Ping times to the Live servers are around 60ms.
Click to expand...
Click to collapse
How much data do u use I want to use my phone for online but thought it would so a big red flag because Im around 3gb a month I have unlimited so I'm not to worried there just don't want vzw knowing.
Sent from my Galaxy Nexus using Tapatalk

tysdad08 said:
How much data do u use I want to use my phone for online but thought it would so a big red flag because Im around 3gb a month I have unlimited so I'm not to worried there just don't want vzw knowing.
Click to expand...
Click to collapse
Read my original post at the top..... I use a LOT!

Cool story bro.

schizrade said:
Cool story bro.
Click to expand...
Click to collapse
I'm not a fan of this saying. But this time, it's fitting.
Sent from my Galaxy Nexus using Tapatalk

That is a ridiculous amount of data...

lrs421 said:
I'm not a fan of this saying. But this time, it's fitting.
Click to expand...
Click to collapse
Neither am I, but yes, it seems very fitting.
OP, people that are unable to get a decent dataplan for a decent price thank you. Why you would brag about this is beyond me. Just get a FiOS or uVerse line.
But hey, carry on.
Just to add, what you do with your line(s) is between you and Verizon.

Damn home internet is affordable!
Sent from my Galaxy Nexus using Tapatalk

**** i was hitting the 200 GBs w Sprint myself. Just remember people with out us, these companies aint ****. So give em a run for there money. At some point people get screwed over by the big companies and as we being human dont like to get played so it becomes a playground w these scums. Its a win lose or win win lose lose factor. Just gotta go with it. Its to show those comps how we as spenders want what we want. Again, we give them our money to provide the service. So if people wanna go there about to doing these things.. Let em. If our president doesnt listen to what we demand than **** we push it down there throats and push the limits to get something done.
Ex: Bank wants to sell my condo for 114k but best ive been offered is 99k, so what do i do is simple tell the bank either take the money or ill foreclose. Simple as that and they took the money, I split and we happy.
Sent from my Galaxy Nexus

I tether on sprint and hit like 30gb but don't do it officially because they cap it. I wouldn't do it if there was an affordable decent service where I live there is only one ISP which is over prized. So sometimes its necessary to do things that are frowned upon when what you need isn't offered.
Sent from my Nexus S 4G using Tapatalk

luckylui said:
**** i was hitting the 200 GBs w Sprint myself. Just remember people with out us, these companies aint ****. So give em a run for there money. At some point people get screwed over by the big companies and as we being human dont like to get played so it becomes a playground w these scums. Its a win lose or win win lose lose factor. Just gotta go with it. Its to show those comps how we as spenders want what we want. Again, we give them our money to provide the service. So if people wanna go there about to doing these things.. Let em. If our president doesnt listen to what we demand than **** we push it down there throats and push the limits to get something done.
Ex: Bank wants to sell my condo for 114k but best ive been offered is 99k, so what do i do is simple tell the bank either take the money or ill foreclose. Simple as that and they took the money, I split and we happy.
Sent from my Galaxy Nexus
Click to expand...
Click to collapse
I hit the thanks button out of sarcasm...

People actually wonder why they are capping wireless data and throttling users?
/boggle

I play Xbox live off a terrible 3g connection just fine. I use at most 10 gigs a month if I play ALOT. I pay for an unlimited plan. Suck it if your upset because you came to Verizon late.
Edit: Verizon is capping the data because they can. Not because we use a lot of data because they can get away with it. They cap it and make you pay when you go over. They aren't doing it to be fair to the people who don't use as much they do it to make money.
tysdad08 said:
How much data do u use I want to use my phone for online but thought it would so a big red flag because Im around 3gb a month I have unlimited so I'm not to worried there just don't want vzw knowing.
Sent from my Galaxy Nexus using Tapatalk
Click to expand...
Click to collapse
Sent from my Galaxy Nexus using XDA App

All I got from OP's post was "I'm an honest scumbag. Honest. "
Sent from my Nexus in Texas.

How to Leave Sprint

My phone is basically unusable and I am either always roaming or without service (I drop calls constantly and call quality makes the calls indecipherable). I am jumping on to a ATT prepaid service. The question is:
To leave sprint do I:
A) Call, cancel and pay the ETF ($320)
B) Switch PRLs and get kicked off for high data/voice roaming (all while using my GNex)
C) Call, explain I will start purposely data/voice roaming in excess and see if they let me out of my contract?
Normally I am stickler for agreements and upholding my end, but Sprint service has been so bad my E4GT GS2 is basically unusable.

Loki047 said:
My phone is basically unusable and I am either always roaming or without service (I drop calls constantly and call quality makes the calls indecipherable). I am jumping on to a ATT prepaid service. The question is:
To leave sprint do I:
A) Call, cancel and pay the ETF ($320)
B) Switch PRLs and get kicked off for high data/voice roaming (all while using my GNex)
C) Call, explain I will start purposely data/voice roaming in excess and see if they let me out of my contract?
Normally I am stickler for agreements and upholding my end, but Sprint service has been so bad my E4GT GS2 is basically unusable.
Click to expand...
Click to collapse
If you decide to pay the ETF, before you do, invest in a cheap non-smart phone and switch to it. This way the ETF you will pay will be decreased.
I know a few people who have been kicked for extensive roaming. 50% still had to pay the ETF because under your contract, sprint is not obligated to waive it.

Surprised to read this as your location shows not even 10 miles away from me - and I have occasional issues but I've found it's usually a tower-specific issue. (At least by being with Sprint you can call and address those - I had to go through my MVNO which took a lot longer.)
I know people are going to possibly disagree but I've found the coverage map to be fairly accurate with the exception of being in a building. All bets are off there, I can't seem to get a decent signal in most buildings, even if I get a full signal + 4G by walking outside! But the signal in Lake County doesn't seem that bad - about the same I get in Northern Cook & DuPage.
First off, have you tried a profile/PRL update to make sure that it's updated? Possibly updating your device? (Maybe there is a hw issue with your E4GT?)
If you're dead set on leaving, consider one thing please. Being aggressive or threatening to a front line employee is probably not going to get you far in my experience. If you know someone that can help you out, that may be another way. I've found that in 90% of the time being upfront and honest with the other party will get the most amicable results.
Doing #2 will at least take 1 month to probably flag so you're out that much. Maybe start there to propose a reduced ETF and negotiate if you find someone willing to do so?

garwynn said:
Surprised to read this as your location shows not even 10 miles away from me - and I have occasional issues but I've found it's usually a tower-specific issue. (At least by being with Sprint you can call and address those - I had to go through my MVNO which took a lot longer.)
I know people are going to possibly disagree but I've found the coverage map to be fairly accurate with the exception of being in a building. All bets are off there, I can't seem to get a decent signal in most buildings, even if I get a full signal + 4G by walking outside! But the signal in Lake County doesn't seem that bad - about the same I get in Northern Cook & DuPage.
First off, have you tried a profile/PRL update to make sure that it's updated? Possibly updating your device? (Maybe there is a hw issue with your E4GT?)
If you're dead set on leaving, consider one thing please. Being aggressive or threatening to a front line employee is probably not going to get you far in my experience. If you know someone that can help you out, that may be another way. I've found that in 90% of the time being upfront and honest with the other party will get the most amicable results.
Doing #2 will at least take 1 month to probably flag so you're out that much. Maybe start there to propose a reduced ETF and negotiate if you find someone willing to do so?
Click to expand...
Click to collapse
Well I travel all over chicagoland on a daily basis (my office is in Elmhurst, i have customers downtown, out west and south). I have issues everywhere. I assumed that it was my phone and swapped it out, I am having the same issues. I have updated the PRLs/Profiles routinely. I have called sprint customer service multiple times, been elevated and even have a direct line for a singe person to deal with. Sprint has not been able to correct the issue, they have office discounted rates and credits, which is great, but what I need is working voice and data service. I have no problem paying a premium $150+/month for premium service, right now I am receiving no service. I offered to swap to a different type of phone and pay whatever difference. The only phone available was the photon or an echo. I asked about the nexus and was told I would have to pay full retail. I tried, Sprint didn't.
No reason for me to pay.suffer for Sprint's growing pains.

JSverbal said:
If you decide to pay the ETF, before you do, invest in a cheap non-smart phone and switch to it. This way the ETF you will pay will be decreased.
I know a few people who have been kicked for extensive roaming. 50% still had to pay the ETF because under your contract, sprint is not obligated to waive it.
Click to expand...
Click to collapse
I tried this, it didn't work. Maybe if you've had the phone on that line, and only that line, for long enough it'll work for you but here's what happened to me.
I bought my E4GT on a secondary line but wanted it for my main line. So once I had the phone I swapped it for my main and put some cheap Sanyo flip phone on the number the E4GT was originally bought on.
When I called Sprint to cancel that line I was told they would do it without the ETF but that I had to send the E4GT phone back, which I didn't want to do and I mentioned that the line I wanted to cancel had a flip phone on it but, of course, she has all my records right in front of her and called my bluff.
Garwynn made a good suggestion, and one I ended up using myself. Tell them what's going on (again) and ask them very humbly "what can you do for me?" that's what I did and ended up with an acceptable resolution to my issue.
Just pay your ETF and get out the honest way. Sell your phone (I bought one for $315 recently that will probably cover your ETF depending on when your contract started) and then move on to whomever you choose to go with, just remember all carriers have their issues.

Loki047 said:
Well I travel all over chicagoland on a daily basis (my office is in Elmhurst, i have customers downtown, out west and south). I have issues everywhere. I assumed that it was my phone and swapped it out, I am having the same issues. I have updated the PRLs/Profiles routinely. I have called sprint customer service multiple times, been elevated and even have a direct line for a singe person to deal with. Sprint has not been able to correct the issue, they have office discounted rates and credits, which is great, but what I need is working voice and data service. I have no problem paying a premium $150+/month for premium service, right now I am receiving no service. I offered to swap to a different type of phone and pay whatever difference. The only phone available was the photon or an echo. I asked about the nexus and was told I would have to pay full retail. I tried, Sprint didn't.
No reason for me to pay.suffer for Sprint's growing pains.
Click to expand...
Click to collapse
Since I use the wi-fi at work and home I just recently started playing with the 4G and realized it can't lock while I'm driving. I'm wondering if this is part of what you might be noticing. I know there was also a tower problem in Wood Dale because that's the one I reported and it's been corrected now. I could try my device over in some of those trouble spots if near O'Hare and give you something to compare against if it would help.
And out of curiosity, are you going to one of the local offices to talk to someone? There's a corp store on Lake St. in Addison (next to Giordano's) where they've been usually quite happy to talk about things even though I'm on an MVNO. I've found that either that one or at another across from Meijer in Arlington Heights (in the old Arby's) the staff were much easier to work with than other locations.
About your last comment - unfortunately they're going to say that you signed the contract and they're under no obligation to let you out of it. Getting aggressive with them - as I did one time before - actually got every possible charge that they could hit me with done. Just explain it as you have here and a reasonable manager would probably try to help work out a solution to avoid burning the bridge. (Doesn't do their business good either to end on bad terms.)
Wish you the best of luck in getting this resolved.

Esoteric68 said:
I tried this, it didn't work. Maybe if you've had the phone on that line, and only that line, for long enough it'll work for you but here's what happened to me.
I bought my E4GT on a secondary line but wanted it for my main line. So once I had the phone I swapped it for my main and put some cheap Sanyo flip phone on the number the E4GT was originally bought on.
When I called Sprint to cancel that line I was told they would do it without the ETF but that I had to send the E4GT phone back, which I didn't want to do and I mentioned that the line I wanted to cancel had a flip phone on it but, of course, she has all my records right in front of her and called my bluff.
Garwynn made a good suggestion, and one I ended up using myself. Tell them what's going on (again) and ask them very humbly "what can you do for me?" that's what I did and ended up with an acceptable resolution to my issue.
Just pay your ETF and get out the honest way. Sell your phone (I bought one for $315 recently that will probably cover your ETF depending on when your contract started) and then move on to whomever you choose to go with, just remember all carriers have their issues.
Click to expand...
Click to collapse
Worked for me. I had an Evo and ran into financial issues so I sold my Evo, activated a flip phone to reduce my monthly bill. A couple weeks later I canceled service and paid reduced(not smart phone) ETF. I agree that the honest road is always best taken.

garwynn said:
Since I use the wi-fi at work and home I just recently started playing with the 4G and realized it can't lock while I'm driving. I'm wondering if this is part of what you might be noticing. I know there was also a tower problem in Wood Dale because that's the one I reported and it's been corrected now. I could try my device over in some of those trouble spots if near O'Hare and give you something to compare against if it would help.
And out of curiosity, are you going to one of the local offices to talk to someone? There's a corp store on Lake St. in Addison (next to Giordano's) where they've been usually quite happy to talk about things even though I'm on an MVNO. I've found that either that one or at another across from Meijer in Arlington Heights (in the old Arby's) the staff were much easier to work with than other locations.
About your last comment - unfortunately they're going to say that you signed the contract and they're under no obligation to let you out of it. Getting aggressive with them - as I did one time before - actually got every possible charge that they could hit me with done. Just explain it as you have here and a reasonable manager would probably try to help work out a solution to avoid burning the bridge. (Doesn't do their business good either to end on bad terms.)
Wish you the best of luck in getting this resolved.
Click to expand...
Click to collapse
Im not.mad or aggressive. Just frustrated. haha i dont even bother turning on 4g its just a joke.
I have trouble spots in multiple locations ohare is definitly one of them, i can barely keep a call going on 294
Sent from my SPH-D710 using Tapatalk 2

PRLs to the rescue. I really have no interest in holding up my end of the contract when sprint never held up theirs.

Option b for sure
Sent from my SPH-D710 using Tapatalk 2

JsVerbal said:
If you decide to pay the ETF, before you do, invest in a cheap non-smart phone and switch to it. This way the ETF you will pay will be decreased.
I know a few people who have been kicked for extensive roaming. 50% still had to pay the ETF because under your contract, sprint is not obligated to waive it.
Click to expand...
Click to collapse
lol you do not have to pay an etf if they boot you, your friends got ripped off.
Sent from my SPH-D710 using Tapatalk 2

I would try the Motorola Photon and see if there is a noticeable difference in service. That phone has the best radios (imo) and you should see your signal increase.
Sent from my SPH-D710 using xda premium

kawaski47 said:
I would try the Motorola Photon and see if there is a noticeable difference in service. That phone has the best radios (imo) and you should see your signal increase.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
I would, but I need my phone basically everyday I already have my GSM Nexus and the T-mobile prepaid service is significantly better than Sprint (my 3g speeds - in my house with basically 0 to 1 bars are 4-5 times faster than sprint), but the great thing is I can make phone calls again and receive them!
Between a refurbished photon and a new GSM Nexus, ill take the nexus. The investment ($450 for the phone, $320 ETF) will pay for its self in 8 months, then the extra money can go towards buying the next Nexus.

Notice from At&T -Tethering

Recently got a text and Letter from AT&T stating that I've been caught tethering on my unlimited (grandfathered in) data plan. I called and the said this was my last warning before they turn my unlimited plan off for good and switch me to the 5GB plan.
Has anyone else had this happen to them? Should I be worried - concerned if I still want to tether?
I currently use the most up to date version of AOKP JB - and have been since i got the SGS 3.
Thoughts?

axel4401 said:
Recently got a text and Letter from AT&T stating that I've been caught tethering on my unlimited (grandfathered in) data plan. I called and the said this was my last warning before they turn my unlimited plan off for good and switch me to the 5GB plan.
Has anyone else had this happen to them? Should I be worried - concerned if I still want to tether?
I currently use the most up to date version of AOKP JB - and have been since i got the SGS 3.
Thoughts?
Click to expand...
Click to collapse
Are you tethering a laptop, desktop? I haven't seen a message yet (knocks on wood!) but I only tether my tablet.

I would suggest you stop or they will switch you off unlimited. I tethered once for about 50mb worth of data and I got a letter in the mail from them.
Sent from my SAMSUNG-SGH-I747 using xda premium

With tmobile we can switch our apn settings to get around them knowing about tethering. Not sure if there's anything like that for ATT, but figured I'd mention it.
Sent from my HTC One S using xda app-developers app

Considering you can never get that plan back if they switch it, you should decide how much that's worth to you. If you'll never go over with just the phone, then it won't be that big a loss. If it were me, I'd stop tethering, and keep the unlimited data since the data costs keep bumping up in $5 or $10 increments.

If it were me, I'd call and talk only to a supervisor. Ask them how they can prove you're thethering. If they give you crap about having xx # of gigs used of data, be like, yeah, i stream movies every night; i didn't think that would be a problem, since i have "unlimited data"!!!!!! How would i be tethering without a tether plan anyway!?!?!? Etc, etc. Make sure to get their name, extension, etc.
Also, tell them if they change your plan, the terms of your contract no longer apply, and you will be dropping said plan in favor of a new carrier, and will not be paying early termination fees.
Sent from my SGS III

Swiftks said:
If it were me, I'd call and talk only to a supervisor. Ask them how they can prove you're thethering. If they give you crap about having xx # of gigs used of data, be like, yeah, i stream movies every night; i didn't think that would be a problem, since i have "unlimited data"!!!!!! How would i be tethering without a tether plan anyway!?!?!? Etc, etc. Make sure to get their name, extension, etc.
Also, tell them if they change your plan, the terms of your contract no longer apply, and you will be dropping said plan in favor of a new carrier, and will not be paying early termination fees.
Sent from my SGS III
Click to expand...
Click to collapse
Agreed with Swiftks !!!! Pretty much they are changing the TOC. So now you can do whatever you want and walk without paying an early termination fee. Hence , if things got even more complicated where they took the stance and remove your grandfather and not let you go.... BBB.ORG is your friend. Trust me. I did it for something else and I walk with a brand new iPhone 4.

Yea.... i'm pretty sure there'd be a flaw to that way of thinking.
A) You are aware of the data package you purchased, that you have unlimited data but are not permitted to tether on that plan, and they still send out a letter/text notifying you as such
B) You might NOT be aware of your inability to tether on the unlimited plan, and since this is not a part of the plan you've selected under contract, a letter and text message is sent out notifying you of this, and warning you that further use would result in your plan being changed to a plan that supports tethering.
C) They switch your plan after your continued tethering use, after providing fair warning about the changes to be made.
Them breaching your contract by changing something around without your knowing beforehand (can't even really think of an example... sorry), i could see the idea of claiming a breach of the terms of your contract being valid and allowing you to terminate the contract fee-free. However, i'm fairly certain the advanced notification of such action being a result of something you are doing would be less breach of contract by the carrier and more misuse of contracted services by the user.... so you'd probably be SoL from a legal standpoint.
And the BBB? HA! They don't do jack sh*t. I tried that to get a company to follow through on the contract that i signed for a wheel & tire warranty, and they kept circling through the same few excuses that they used when i was simply e-mailing them to try to get them to comply. I had documented proof basically disproving every reason they gave for denying my claim, they were denying my claim based on stuff they said was in the contract that i signed that WASN'T in the contract i signed, and the BBB can't do a damn thing either way. So i'm f*cked out of two rims costing like $625 a piece. They even hired an independent appraiser to inspect my rims to see if they were indeed no longer able to hold a seal with the tire (which would warrant replacement if not able to be repaired), and the guy "wasn't able to find any evidence pointing to this". A little air pressure and a splash of water and you could hear air leaking out from 20 feet away.

elementaldragon said:
Yea.... i'm pretty sure there'd be a flaw to that way of thinking.
A) You are aware of the data package you purchased, that you have unlimited data but are not permitted to tether on that plan, and they still send out a letter/text notifying you as such
B) You might NOT be aware of your inability to tether on the unlimited plan, and since this is not a part of the plan you've selected under contract, a letter and text message is sent out notifying you of this, and warning you that further use would result in your plan being changed to a plan that supports tethering.
C) They switch your plan after your continued tethering use, after providing fair warning about the changes to be made.
Them breaching your contract by changing something around without your knowing beforehand (can't even really think of an example... sorry), i could see the idea of claiming a breach of the terms of your contract being valid and allowing you to terminate the contract fee-free. However, i'm fairly certain the advanced notification of such action being a result of something you are doing would be less breach of contract by the carrier and more misuse of contracted services by the user.... so you'd probably be SoL from a legal standpoint.
And the BBB? HA! They don't do jack sh*t. I tried that to get a company to follow through on the contract that i signed for a wheel & tire warranty, and they kept circling through the same few excuses that they used when i was simply e-mailing them to try to get them to comply. I had documented proof basically disproving every reason they gave for denying my claim, they were denying my claim based on stuff they said was in the contract that i signed that WASN'T in the contract i signed, and the BBB can't do a damn thing either way. So i'm f*cked out of two rims costing like $625 a piece. They even hired an independent appraiser to inspect my rims to see if they were indeed no longer able to hold a seal with the tire (which would warrant replacement if not able to be repaired), and the guy "wasn't able to find any evidence pointing to this". A little air pressure and a splash of water and you could hear air leaking out from 20 feet away.
Click to expand...
Click to collapse
Yeah, but the burden of proof is on them... How can they prove you are tethering? Simply stating that you are in the top 5% or whatever is not sufficient IMO.
Sent from my SGS III

I got that notice from AT&T.... I tethered for months, my laptop, my tablet, my ipod, ****, i think i even tethered my roku to it once. Took them a few months for them to noticed, then i got the email, the text, and the letter in the mail.
So I called, and they told me what was going on, so i made up abull**** story about how my nephew plays with my phone and maybe he was enabling the internet. I asked her to if she could put a block on tethering on my account and she said sure, because i didn't want it to occur again, she assured me that my phone will not be able to tether with the block and i said thats awesome, i also asked her to make note on my account of what she was assuring me and she did.
i kept on tethering and i still do to this day. no problems so far.

Swiftks said:
Yeah, but the burden of proof is on them... How can they prove you are tethering? Simply stating that you are in the top 5% or whatever is not sufficient IMO.
Sent from my SGS III
Click to expand...
Click to collapse
As many have said in other threads relating to tethering and getting caught, it can probably quite easily be tracked in the packet data transmitted through the network. There's more than likely something different about the way the data is handled that basically throws up a red flag that the data is not intended for the network device.

Voicebox said:
Considering you can never get that plan back if they switch it, you should decide how much that's worth to you. If you'll never go over with just the phone, then it won't be that big a loss. If it were me, I'd stop tethering, and keep the unlimited data since the data costs keep bumping up in $5 or $10 increments.
Click to expand...
Click to collapse
I think I'm just going to go with this one. This kind of sucks though.
I don't even think the word tethering was in the original contract. Oh well, thanks for all the input.

elementaldragon said:
As many have said in other threads relating to tethering and getting caught, it can probably quite easily be tracked in the packet data transmitted through the network. There's more than likely something different about the way the data is handled that basically throws up a red flag that the data is not intended for the network device.
Click to expand...
Click to collapse
Every packet is sent with something like a TTL (I don't think this is exactly right, I'm having a brain fart and google searches are fruitless for me right now). Basically they have a number of acceptable hops. On a cell phone, this number is typically pretty low, on a desktop it's often extremely high. This is why people tethering other mobile devices likely don't get noticed. You can also set that value on a desktop/laptop to one higher than the default on your mobile device and the traffic will appear to have originated from your device.

I'm just wondering, how much data did you use in the month(s) before they sent the message?

I am on AT&T and rarely tether but I was wondering if there are apps or a hack to mask this and make the data packets look as if a smartphone device is actually using the data. I have heard of this but I am not sure of what and which carriers it works with. Does anyone know?

annulation said:
I'm just wondering, how much data did you use in the month(s) before they sent the message?
Click to expand...
Click to collapse
Apparently between 2-4 GB. But this whole month, I've been under 1GB - which is funny since this is the month they "caught" me.

This is the key, only tether when you have to. That's the only time I do. When I'm away from my home network and no other possible connection around. The people getting caught are ones who are tethering constantly. Of course they going to see a huge spike in data usage. Spread it out. Especially now with 4g tethering speeds, they will be keeping a close eye. I've found out that I can successfully tether my 4g speeds to my note 10.1 tablet using Foxfi. Neither my SG3 or note 10.1 is rooted or anything. No mods needed to get it to work. I ran speedtests on tethered tablet to sg3 and saw I was getting 4g speeds. Will definitely come in handy when I need it. My data usage normally high anyways with my phone since I have unlimited. So a spike every now and then is nothing..I constantly surf web and sync stuff on my mobile phone. So my data usage is up there on a regular basis.
I think now with faster 4g speeds, more people will get caught because alot more data is flowing. Only tether when you have to. If you tethering on a daily basis as your only means of internet connection(use to be me before I got high speed wireless), they will eventually notice

I got the notice last week - and I haven't tethered since I first got the phone in the beginning of July. It wasn't anything serious, just about 10 minutes of tethering to check emails.
There was about a 2 week period where I didn't have Internet at home since the last tropical storm blew through, so I used my unlimited data to stream Netflix all day and night(on the phone) . I've been under 5gb every month so far, except in July where I used 11gb.
Just know that if they touch my unlimited data I'm taking all 5 of my lines elsewhere...

They look at browser headers (User Agent) to determine if you are tethering (probably among other things). I was NOT tethering and not using over 2gb, but I had my Dolphin browser User Agent set to make my browser look like Windows Firefox to force websites to give me desktop, not mobile versions.
I got nasty threats from ATT to stop tethering. I suspected it was the browser and I made several phone calls to explain. I got nowhere. I stopped using Dolphin and haven't been accused since.

I am always at 5gbs a month then they slow me down once in a while I tether for surf with chrome but its rare , I am supposedly top 5% my ass , before I was on 3rd party employee line using 7-10gbs month.
PS. Solved slow down problem once u hit 5gbs but its pain in the ass to do
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2

General Rant about T-Mobile and tethering

First off, I'm not writing this to draw attention or comments. It's a rant to get it off my chest and nothing more.
I've been a very loyal T-Mobile customer for 8 or more years. I signed up when they were still transitioning from the Voicestream moniker. Now, having said that, I'll continue by saying that I've maintained the exact (almost) same plan with them since the day I signed up. I pay $20/month for voice, $10/month for texts, and $10/month for unlimited web. Now, this plan was cheap even when I signed up. There was a promotion running, and I was sick of Cingular, so I jumped over to T-Mobile. I got a shiny new RAZR or whatever bar phone Motorola was selling at the time.
Along with that plan and device combo, I also was treated to a free T-Mobile WiFi Hotspot add-on for my account. This allowed me access to T-Mobile's handful of WiFi Hotspots scattered around the US. Most of them were in airports or New York/LA coffee shops. It was free, so who was I to complain? Now, I didn't realize until later, but this WiFi Hotspot feature also included a line in the description about "Internet sharing," since "tethering" wasn't a thing yet. Out of curiosity, I did some research, and figured out the basics. I had to download some Motorola software, and connect it via a special USB cable to my laptop, and I'd have blazing fast EDGE data anywhere I went. Boy was I excited!
This actually led to my first smartphone purchase, where, shortly thereafter, I found XDA. So, we're somewhere around 2006 or so now. I kept on "Internet sharing" for a while, moderately. My university didn't have WiFi set up yet, so it was handy to pull up stuff during class. Facebook was just becoming a thing around that time, and had just been rolled out to my college. (Yea, back then they required a .edu email and actual enrollment in college... Ah, the good ol' days.) Anyway, I've never been a big data user, nor big on tethering. Even now, I use less than 3GB of data per month. I'm normally around WiFi networks, so most of my data use is streaming music while I drive around.
Fast forward to last year. I got a review device in of a Samsung Galaxy S2 on T-Mobile. My Sammy rep forgot to throw the SIM card in the box for this review unit, so I decided to go ahead and test it out with my personal SIM. I went about my day and continued using it all day and into the next. Sometime before noon, I went to the S2 and tried to pull up some television specs for a customer, but found that I was redirected to some weird page about not having a data plan. Obviously that wasn't the case as I had been using data on it just that morning, and had been using data on my HD2 with Android for a long while before that.
I got on the phone with T-Mo only to find out that they changed APNs and my old one could not be used on newer devices. The rep said she would fix the problem, as I told her that I was only using a review device, so I didn't want to change plans or anything. She said that the plan would not be changed, but I would still lack data service on the S2 with my old plan. I asked her if my hotspot add on was still on the plan, and she confirmed it. Ok, so minor inconvenience, but it was my own fault for being impatient with the review unit.
Skip ahead to a later date when I actually decide to update to the S2. I call again after losing data just like before. The nice man on the phone mentions that nothing will change other than the APN settings on their end. I again inquire about my hotspot add-on, to which he confirms is still there.
I later found out that the change he made was to move me to another plan at the same price. Still at $10/month, I had a newer data plan with the 5GB data cap. I still wasn’t using much data, so I didn't care. It was, to me, the same thing I had before.
Skip ahead to a month back, when I got a Lenovo ThinkPad Tablet. There is an option with this tablet to open it up and install your own miniPCI wireless card for mobile data depending upon which service provider you use. I thought it might be cool to make use of that, and I had heard about T-Mobile's new unlimited data plan, so I called them up to see what I could do. As it turns out, I could add the tablet to my account for $10 extra a month for its own 5GB allotment of data. The unlimited data plan for me was $20 a month. Now, my logic here was that I always have my phone with me, so let's just upgrade to the unlimited plan and skip the tablet plan altogether. Apparently, the unlimited data plan cannot be paired with a tethering plan of any kind. Ok, fair enough, I'll call back for the tablet plan as soon as my card comes in. I made sure to ask about my tethering add-on again to make certain that my account was reverted to the exact state it was in before the call, just as I always do.
Skip ahead to my Note 2 purchase. I decided to go through T-Mobile on a monthly installment plan. This evidently requires a 2 year contract extension, but does not change any features on your account, since I'm paying the full price for it, but in monthly installments. I confirmed with the sales rep that my plan would remain unchanged and that my tethering add-on would carry over. She confirmed that nothing on my account would change, since I'm purchasing the device outright. Ok, cool, then let's do it.
Somewhere in there, I also added a military discount and was randomly given some sort of "loyalty discount" that I can't recall the origin of. My monthly bill is under $30 a month for essentially unlimited everything. Anyway, for the military discount, I also made certain to verify the tethering thing and that no account options would change. It was assured to me that this was the case.
So, I'm sure anyone who is still reading this long, drawn out mess is aware of where it is going. I've been happily using my Note 2 for a month now with no problems. I've been tethering off and on since I got it. I hit an all-time high of 3.3GB of data this last billing cycle, still well under my cap. I used the tethering feature just this past weekend to download a few files to my laptop. Now, three days later, I try to use the tethering option, and I get a message pop up saying I have to add a tethering option to my account in order to use that feature. I thought it might be the custom ROM, but I figured, what the hell, let me call T-Mobile and make sure before I clog up the thread.
The first person I spoke to was the worst Customer Service rep I've ever dealt with in my long history with T-Mobile. I felt like she was reading from a set of flash cards. She was not letting me explain my situation, and kept repeating the "T-Mobile offers its customers a $15 tethering add on option for users who wish to use their phone to connect tablets and computers!" I eventually ended up hanging up on her out of frustration. I called back and explained my story to a much more understanding rep, who informed me of a recent change in T-Mobile's system.
What?!
Yup. My "WiFi Hotspot" add-on, which has been on my account for years now, has magically vanished. The only way forward was to pay an extra $15 for the tethering add-on or pay $15 extra to be "upgraded" to the 5GB plan that includes tethering. Why did this occur, you may be wondering?
Exact quote: "The Note 2 and other high end smartphones are not compatible with the grandfathered hotspot plans, so those features are dropped when you add them."
Not compatible? That makes no sense other than for you guys to charge more money for a service I'm already paying for. My main concern with this is that I'm on a limited data plan. I'm capped at 5GB per month of 3G/4G data. Beyond that it's crippled 2G speeds. I say crippled not to indicate that 2G speed is slower, but because it actually is crippled. My normal EDGE speed with T-Mobile in my area is around 300Kbps or so. A buddy of mine who went over his limit and was throttled was sent back to the dark ages at around 50Kbps or so. Slow enough that most everything data-related is completely unusable. So, not to quibble over the fact that I still technically have an unlimited data plan, we're going to just call a spade a spade here and admit that it's a 5GB cap.
That being said, who the upside down **** gives two ****s how I use MY ALLOTMENT of data per month. I'd understand if it were an actual unlimited plan that had this issue, but I am paying for 5GB of data per month from T-Mobile. They have ZERO right to tell me where the hell I use that. It honestly makes zero sense no matter how you slice it.
After explaining all this to the woman, she then relented that it was the Note 2 which killed my add on ( as I mentioned prematurely above). Yup, the device which the sales rep had no problem telling me would not affect my plan, affected my plan. I then stressed to her that I always check to make certain of how my plan changes, and for her to go back and listen to the conversation, since everyone records my conversation for "quality control." The woman who sold me the phone lied to me to my face. The rep I was speaking with hesitated, as she did not want to admit fault, but simply said that the rep may not have known or been informed of the possible change.
"Are you kidding me? That's even worse. If I were to commit a crime, and I didn't know it was a crime, I'd still go to jail for it. The fact is that she should have known, and lied to me."
After a brief pause, she acknowledged that she wouldn't like to be in my position either and asked me to hold on while she researched what she could do for me. After waiting a while, she offered me the new data plan with tethering and an additional discount of $15 per month for the next six months. She said that that this was the most she could do for me, but I could probably complain again in six months and get another discount.
Right now, I'm still pissed that it had to come to this. Some people will claim that the contracts always had a line about not using the phones for tethering or some such nonsense, but my original T-Mobile contract, which I signed on the dotted line, said nothing of the sort, since it wasn't even a thing at the time. I've never subsidized a phone through T-Mobile since that time, and have never signed another contract. I've extended my service agreement with them once, but without having to sign, initial, or agree to anything but to keep paying my bill on time every month.
Now, without any warning, and with complete disrespect to me, a T-Mobile employee has willingly or unwilling lied to my face in order to sell me a new device. I am still in disbelief.
I've been a customer myself for many years, and have converted at least 12 people to T-Mobile through my own praising over the years. No more. I'm not happy about the end result, but I also have little choice, as there are not any better options anywhere else. Sprint is nice, but their 3G data is slower than my T-Mobile 2G data. Verizon is way too expensive for what they offer. My T-Mobile plan would be $135 on Verizon using a comparable plan. Finally, AT&T is... well, I don't even need to finish that thought, do I?
Anyway, that's my rant. Again, if you read it all the way through, I'm not looking for comments or attention or anything. I just needed to get it off my chest is all. Thanks for reading.

I'm sorry, could you repeat that? ... so you're saying you're happy? LOL ... Hopefully you can get your discount extended in 6 months.

I hate cell companies, they really don't know about customer loyalty. Most of them are so big that they don't care if they lose some customers. Hell not long ago I wanted verizon to help me out and give me an early upgrade on a phone (2 months early), the sales rep told me she couldn't help me. I told her I had 4 lines that I could cancel in March and asked if she would rather I cancel all those lines in march than give me a phone 2 months early. Her reply was "I'm sorry, there is nothing I can do". All of a sudden when I started asking about ETF fees they were able to give me my upgrade. I don't know why customers who have been with them for so many years have to go to those extremes in order for them to actually try and help.
What's even worse is the $30 upgrade fees. They are charging ME for the PRIVILEGE of allowing me to make another 2 year contract with them.
So far I've only used T-Mobile prepaid with the $30 plan so I can't really say I've had any bad experiences with them.
I also agree that if they give you a data LIMIT then it really shouldn't matter how you decide to use that data. Verizon finally got rid of the tethering fee when you have the family share everything plans (not that you aren't paying for it in the extremely expensive fees), I wish T-Mobile would also get rid of it.

I can feel you, man. I've been a customer since Powertel days, was on a Legacy plan with unlimited calls, texts and data for $75 per month, and included tethering on my old HD2. I recently upgraded to a Note 2, but I decided I wasn't going to take the party line on plans. I talked to five -- yes, five -- Loyalty Department reps, before I had apparantly ranted and raved enough to move up the food chain two levels worth of supervisors. Bottom line, I got a new plan with unlimited everything and a monthly discount that covers the "mobile hotspot" fee (the new name for tethering). No upgrade or shipping fees. And eligibility for the rebate on the device. So, I'm paying the same monthly amount as before I purchased the Note 2.
In other words, and though it's a real shame to have to do so, I would suggest that you keep calling until you get satisfaction.

tsnstuff said:
I hate cell companies, they really don't know about customer loyalty. Most of them are so big that they don't care if they lose some customers. Hell not long ago I wanted verizon to help me out and give me an early upgrade on a phone (2 months early), the sales rep told me she couldn't help me. I told her I had 4 lines that I could cancel in March and asked if she would rather I cancel all those lines in march than give me a phone 2 months early. Her reply was "I'm sorry, there is nothing I can do". All of a sudden when I started asking about ETF fees they were able to give me my upgrade. I don't know why customers who have been with them for so many years have to go to those extremes in order for them to actually try and help.
What's even worse is the $30 upgrade fees. They are charging ME for the PRIVILEGE of allowing me to make another 2 year contract with them.
So far I've only used T-Mobile prepaid with the $30 plan so I can't really say I've had any bad experiences with them.
I also agree that if they give you a data LIMIT then it really shouldn't matter how you decide to use that data. Verizon finally got rid of the tethering fee when you have the family share everything plans (not that you aren't paying for it in the extremely expensive fees), I wish T-Mobile would also get rid of it.
Click to expand...
Click to collapse
Sorry, but it sounds like you feel entitled to something from the carrier which isn't covered by your contract with them. The early upgrade thing and your threatening to leave them isn't even close to what I'm going through. That's a problem you created for yourself.
Asquared said:
I can feel you, man. I've been a customer since Powertel days, was on a Legacy plan with unlimited calls, texts and data for $75 per month, and included tethering on my old HD2. I recently upgraded to a Note 2, but I decided I wasn't going to take the party line on plans. I talked to five -- yes, five -- Loyalty Department reps, before I had apparantly ranted and raved enough to move up the food chain two levels worth of supervisors. Bottom line, I got a new plan with unlimited everything and a monthly discount that covers the "mobile hotspot" fee (the new name for tethering). No upgrade or shipping fees. And eligibility for the rebate on the device. So, I'm paying the same monthly amount as before I purchased the Note 2.
In other words, and though it's a real shame to have to do so, I would suggest that you keep calling until you get satisfaction.
Click to expand...
Click to collapse
Oh, I plan to call again about it.It's a shame that this is the "best they could do" for one of their reps lying to my face. That's what I'm most upset about. I shouldn't have to call them four times to get a resolution...

I feel you man.
all the telco's lie to your face.
its ridiculous.
i've been in the same shoes as you. i always make sure NOTHING on my plan changes.
its stupid.
my contract is up in less than a month and i'm seriously looking into other avenues of services unless T-mobile
makes it worth my while to stay with them. Now that they are getting rid of classic plans, that exit looks more enticing.

cajunflavoredbob said:
Sorry, but it sounds like you feel entitled to something from the carrier which isn't covered by your contract with them. The early upgrade thing and your threatening to leave them isn't even close to what I'm going through. That's a problem you created for yourself.
Click to expand...
Click to collapse
And you feel entitled to having them stick to a contract from years ago. Things change and I don't think there is anything wrong with a customer wanting some perks after being with a company for years. In my case, yes, I felt that allowing me to get an upgrade 2 months before I was supposed to wouldn't be a big deal, my phone was horrible. I wasn't threatening to cancel my accounts, I was ready to do it.
But whatever dude, good luck with your issue.

Amount of times the rep has said something that I knew to be wrong and they kept trying to pass it off as legit. "Can I get that in writing please?" "ah, I'd have to check... oh, you WERE right after all"
yeah...

I had the same issue at one point. I was using a MT4G at the time and needed an upgrade since the wifes 3G slide broke. We ended up getting a MT4G Slide (wife) and I grabbed the Amaze since i was a die hard HTC fan. After dealing with customer reps for 3 days straight in regards to color of the phone, tethering being turned off, flat out being lied to several times including the rep that fixed everything (pay attention and being nice helps) they ended up giving me two phones for FREE, lowering my bill by 60 bucks a month. Granted i no longer had the wifi but a quick root would fix that.
Sometimes dealing with the right person can get you things as long as your nice and you pay attention. Im going on 10 years with Tmo! I do say when you get the right person they make you feel special or make things as right as they can.

tsnstuff said:
And you feel entitled to having them stick to a contract from years ago. Things change and I don't think there is anything wrong with a customer wanting some perks after being with a company for years. In my case, yes, I felt that allowing me to get an upgrade 2 months before I was supposed to wouldn't be a big deal, my phone was horrible. I wasn't threatening to cancel my accounts, I was ready to do it.
But whatever dude, good luck with your issue.
Click to expand...
Click to collapse
A contract doesn't magically degrade over time. A contract is a ConTract. In your case it would be like signing up under the condition that you would get to upgrade every 2 years, and then all of a sudden, your second year comes up, but then you're told that you can no longer upgrade ever.
I said entitled because that's what it is, like it or not. Early upgrades are at the carrier*S discretion, not yours. You wanted an early upgrade and got indignant when they initially didn't allow it. That's what sparked my response. All I wanted was to get my situation off my chest. I did not want this to become a frivolous *****-fest about t-mobile or any carrier.

Here comes the wahmbulance.
Sent from my SGH-T889 using xda premium

I don't mean to brag but wait until I post my wall of text about what happened with my upgrade a month ago. I have NEVER EVER EVER imagined it would end up like what I am going to post over the weekend. Be prepared ladies and gents, this will blow your mind as to how HORRIBLE T-mobile is.

Tmobile sucks
Sprint sucks
Att sucks
Straight talk sucks
Ect ect.
Expect crappyness and u wont he disapointed
As for the op, theirs a time limit to contest changes written into most cell contracts if ur past the time your contract has magicly degraded, if not, contact carrier and bbb and if no luck theyd prolly just offer contract droppage at no fee, idk. I hate contracts, I stick to prepay, it sucks too. But atleast if I have problims its nothin a new 10 dolla sim wont fix, new sim, new account, clean slate. Considering im up to about 65gb this month that matters to me.
Sent from my SGH-T889