Develop Bugs

X One has developed screen dead zone

My 4 Month old HOX has developed a horizontal bar shaped area in the middle of the screen which is dead to touch!
Used the pointer trace in development tools to confirm this.
have re-locked and stocked the ROM for return, does anybody think i'll have any problems with warranty??
As it has to go directly back to HTC for repair...
As its a hardware fault I'm hoping not....
Cheers

Well, it all.depends on where you purchased it.
After 4 months, a repair is the most likely course of action.

Markieboy said:
My 4 Month old HOX has developed a horizontal bar shaped area in the middle of the screen which is dead to touch!
Used the pointer trace in development tools to confirm this.
have re-locked and stocked the ROM for return, does anybody think i'll have any problems with warranty??
As it has to go directly back to HTC for repair...
As its a hardware fault I'm hoping not....
Cheers
Click to expand...
Click to collapse
Regardless of the possibility of your phone being rejected on the basis that the bootloader was unlocked, you should still give it a shot. Give it to HTC.
Did you drop it? If I'm right, its the digitizer that's messed up.

death__machine said:
Regardless of the possibility of your phone being rejected on the basis that the bootloader was unlocked, you should still give it a shot. Give it to HTC.
Did you drop it? If I'm right, its the digitizer that's messed up.
Click to expand...
Click to collapse
No i have a TUFF LUV case if i did ! but Ihaven't dropped it.. it just went like it....

Markieboy said:
No i have a TUFF LUV case if i did ! but Ihaven't dropped it.. it just went like it....
Click to expand...
Click to collapse
Give it to the Service Center. It could be a loose cable to the digitizer or something. Anyways there's a good chance they'll fix it, Good Luck.

Had the same issue with nexus s. Middle line dead. Was really sorry cause was a new phone. One day my gf made the bad and static electricity stuck on her fingers and after she moved the phone. Once she touched. It it made a sparkle. I swear the phone got rid of the dead line. Either I was lucky or maybe it just need it a push.
Sent from my HTC One X using Tapatalk 2

I had the same problem with my first HOX. I send it back and they replaced

HTC: Your One X needs motherboard and battery replacement

Hello guys,
I'm a first time Android user. I was an iPhone guy. Only last August that I decided to go Android since it gives more freedom to its users. So I bought an HTC One X and I extremely enjoyed using it for the last 2 months. But not until now.
Before I state the problem, let me clear things first: I'm not a heavy user. I didn't root my phone because I don't know how to.
So, here's the problem:
I was just playing Subway Surfers when my phone suddenly turned off. It booted up again but when it shows the HTC logo, it says "this build is for development purposes only..." all in red color (which looks really scary - well, atleast for me)
After that, It showed the bootloader (as my friend says), and it shows: "Security warning" and "locked" words above. My friend got it work again by doing Factory Reset in HBoot. My OneX went back to normal but suddenly turned off again and booted in bootloader. Again, my friend got it working again by doing the first thing he did. After that, all things seems good (except I lost all my data). But there's a popping error message all the time. What I did was I decided to do a Factory Reset again, but this time, through the Settings. After that, the error message is not showing up, and I started installing all my apps again. But after a day, while playing Subway Surfers, my OneX suddenly turned off again, but this time, won't turn on anymore.
I tried to read tutorials and articles about One X not turning on. But I really don't understand many terms that are included in troubleshooting the handset. So, I decided to take it to HTC Philippines service center for repair since I know they know what should be done. After 3 days, I called them and said that my device needed a replacement for the mainboard/mother board and the battery.
I don't have a warranty and didn't do anything on the phone. I did dropped it once but that was a month ago and approximately 2-3 feet only. I didn't root my phone or any other kind of software tweaking.
Mainboard and battery costs too much, and I can't afford that. I'm sorry for posting all these here, but I don't have any other choice. I don't know where to seek help.

i had the same problem wiht my desire
an had no warranty paper
what i didt was i called htc an they said that if the phone wasnt reg stolen or lost an it still was reg under warranty they woult fix it wihtout papers an my friend they didt that
they can see under the imie if u have warranty so they shut fix it according to htc them self

Uh... why don't you have a warranty? You know that comes with the phone right? It hasn't even been out one year.

callummr said:
Uh... why don't you have a warranty? You know that comes with the phone right? It hasn't even been out one year.
Click to expand...
Click to collapse
I bought it in an online store and they said it has no warranty.

Without a warranty there isn't much you can do.
Contact the regional HTC service centre and see what they say.

reiveen03 said:
I bought it in an online store and they said it has no warranty.
Click to expand...
Click to collapse
surely you should still get HTC's warranty?

Try and check documents that came with the phone. Look for manufacturer warranty

seanicca said:
surely you should still get HTC's warranty?
Click to expand...
Click to collapse
NiMH_999 said:
Try and check documents that came with the phone. Look for manufacturer warranty
Click to expand...
Click to collapse
I went to HTC Philippines and if my phone has warranty, they should have said it already to me and won't ask for any charges.
Is there any possible solution here? I am thinking that this could just be a software problem since I've read that HTC requires devices to change the mainboard if the phone is rooted/or stuck in bootloader. As I said earlier, I got a security warning message before my phone completely shuts down.

Phone HTC and demand a replacement/repair. Its under warranty.
Does it say locked or relocked on the top of the bootloader screen?(out of interest).
You could also run an ruu.

This is the sad story of a man, who just wanted to play Subway Surfers...
Sent from my Galaxy Nexus using Tapatalk 2

backfromthestorm said:
Phone HTC and demand a replacement/repair. Its under warranty.
Does it say locked or relocked on the top of the bootloader screen?(out of interest).
You could also run an ruu.
Click to expand...
Click to collapse
It says locked. With a security warning.
Running RUU is one of my plans to do with the phone. But I'm afraid that it my brick my phone.
Fire n mage said:
This is the sad story of a man, who just wanted to play Subway Surfers...
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
Yes. Subway Surfers is just an awesome game. Now I can't play it anymore. Hoping to fix my device soon.

Did u play subway surfer while charging? Playing game while charging could be the cause of ur blown up motherboard and battery. It happens to my notebook.
Sent from my HTC One X using xda app-developers app

no warranty ? buyed on a online store without warranty ?
i think you got a stolen phone sir

Try it man
reiveen03 said:
It says locked. With a security warning.
Running RUU is one of my plans to do with the phone. But I'm afraid that it my brick my phone.
Yes. Subway Surfers is just an awesome game. Now I can't play it anymore. Hoping to fix my device soon.
Click to expand...
Click to collapse
Im 14 years old and I have flashes ruu like 3 times... It's very easy and no chances of bricking. Good luck

[Q] Power rocker s/w

Do we get warranty for Power button?
Mine is almost broken.
can hTC replace it for free?

Nishblueweapon said:
Do we get warranty for Power button?
Mine is almost broken.
can hTC replace it for free?
Click to expand...
Click to collapse
Actually htc replaces anything for free if 1. Your boot loader is locked ( but in India might not figure it out they are dumb) 2.the damage is not personal (if u literally broke it after making ur HOV fall ) 3. Your phone is still in warranty period...
If u plan to submit phone to HTC revert to stock completely if possible...:fingers-crossed:

Pranav Sharma (PS) said:
Actually htc replaces anything for free if 1. Your boot loader is locked ( but in India might not figure it out they are dumb) 2.the damage is not personal (if u literally broke it after making ur HOV fall ) 3. Your phone is still in warranty period...
If u plan to submit phone to HTC revert to stock completely if possible...:fingers-crossed:
Click to expand...
Click to collapse
No they wont.
I went some time ago for replacing earphone they were figuring out whats wrong with my phone for about an hour later i told them cant u figure out still they waited me for another 20 mins. so ileft & told them i have rooted it.
They didnt even know what a root is.
I was like Wat the crap & i left & settled on Hp without mike.

Nishblueweapon said:
Do we get warranty for Power button?
Mine is almost broken.
can hTC replace it for free?
Click to expand...
Click to collapse
Nishblueweapon said:
No they wont.
I went some time ago for replacing earphone they were figuring out whats wrong with my phone for about an hour later i told them cant u figure out still they waited me for another 20 mins. so ileft & told them i have rooted it.
They didnt even know what a root is.
I was like Wat the crap & i left & settled on Hp without mike.
Click to expand...
Click to collapse
No actually ear phones are a part of the accessories ..i know they do such things with eraphones my friend had ordered a replace but he recieved his new earphones 2 months later ..that to when his father called the company and said that he'll sue them:laugh: .. but i don't think that any such thing should happen with ur handset ..i had called HTC once then they said that they'll first figure out whether it's a part of personal damage or not if it's not personal damage they'll fix it fr no cost.. I didn't even mention the word root...

Pranav Sharma (PS) said:
No actually ear phones are a part of the accessories ..i know they do such things with eraphones my friend had ordered a replace but he recieved his new earphones 2 months later ..that to when his father called the company and said that he'll sue them:laugh: .. but i don't think that any such thing should happen with ur handset ..i had called HTC once then they said that they'll first figure out whether it's a part of personal damage or not if it's not personal damage they'll fix it fr no cost.. I didn't even mention the word root...
Click to expand...
Click to collapse
OK i ll give it a shot before my warranty ends

Nishblueweapon said:
OK i ll give it a shot before my warranty ends
Click to expand...
Click to collapse
LoL your warranty has already ended since you unlocked bootloader xD xD

Seraz007 said:
LoL your warranty has already ended since you unlocked bootloader xD xD
Click to expand...
Click to collapse
yeah i know but the ppl over there dont know what does root mean

Nishblueweapon said:
yeah i know but the ppl over there dont know what does root mean
Click to expand...
Click to collapse
JUST MAKE SURE YOU REVERT TO STOCK ROM THEY KNOW WHAT SENSE LOOKS LIKE AND THAT ONE V DOESNT WORK SO SMOOTH...
PLUS THEY RECOGNISE SUPERSU APP OR ANY OTHER SUPERUSER APP..
GOOD LUCK..:good:

if they are smart enough, you will get caught
If they boot into bootloader and see the Unlocked sign, bye bye warranty xD :silly:

if its costing me less than 100 bucks i ll do it otherwise i have to trick them some how

HELP: Some area part of the touch screen is just dead

Hi all, I have got a problem with my HOX. First of all it has the original rom and everything updated.
Now I begin, two days ago I was outside working out and it was raining so I put the phone in a bag. However my HOX got wet a bit but the phone has been wet like that before and nothing has happend. Anywayz, when I came home the phone worked fine.But after 4 houres some part of the screen wasn't responding. I tried to reboot and reinstall the phone but that dead touchscreen area was still there. So I contacted the company I bought the phone from and they told me to send the phone back to repair because I still have the garantie left. But I have no idea, can I fix this problem my self somehow and not need to send it for repair service? Has anyone had same problem too?
Because if they find out the phone got wet and it was my fault, then I would have to pay 60 dollars to get it back without repairing.

anyone?

Tomb_Raider_Legend said:
Hi all, I have got a problem with my HOX. First of all it has the original rom and everything updated.
Now I begin, two days ago I was outside working out and it was raining so I put the phone in a bag. However my HOX got wet a bit but the phone has been wet like that before and nothing has happend. Anywayz, when I came home the phone worked fine.But after 4 houres some part of the screen wasn't responding. I tried to reboot and reinstall the phone but that dead touchscreen area was still there. So I contacted the company I bought the phone from and they told me to send the phone back to repair because I still have the garantie left. But I have no idea, can I fix this problem my self somehow and not need to send it for repair service? Has anyone had same problem too?
Because if they find out the phone got wet and it was my fault, then I would have to pay 60 dollars to get it back without repairing.
Click to expand...
Click to collapse
They will probably find out as there are small parts on the inside of the phone that can show if a device has water damage or not. It sounds like a hardware defect but you can ofcourse try to flash a different rom, but I doubt that that will help

Don't void your warranty by flashing roms right now. Your best hope is to send the device for repair and hope that they don't find out about the water..
Sent from my ViperX

I have thought about send it back but if they find out it's from the water damage then as I said I would pay 60 dollars without having the phone repaird
And really flashing rom isn't good idea yet if I still have 5 monthes left on phone waranty

And I have found digiziter for htc one x on ebay for like 10 dollars, maybe I should buy that and try to replace the screen with a new one?

Tomb_Raider_Legend said:
And I have found digiziter for htc one x on ebay for like 10 dollars, maybe I should buy that and try to replace the screen with a new one?
Click to expand...
Click to collapse
You can try, by the way I have e-mailed HTC this week, and unlocking the bootloader and installing a custom recovery + Rom does NOT void your warranty: IF DONE CORRECTLY.
If people are interested I can copy the mail/pm of an official HTC employee to them.

[Q] water damage - dual sim htc one m8

last night , while i was showering some water got to my htc m8 (alot of water)
i immediately took it to the phones store , he dried it but it needed a new ic power to get working again , so, he replaced it and it got working
but the first sms is not working (it's not showing on the screen at all. only the second sms)
also, the wifi is not working (wifi software in the system doesn't detect anything)
any suggestions to repair the phone ??
sorry for the langauge, i know it's bad

a4ma2009 said:
last night , while i was showering some water got to my htc m8 (alot of water)
i immediately took it to the phones store , he dried it but it needed a new ic power to get working again , so, he replaced it and it got working
but the first sms is not working (it's not showing on the screen at all. only the second sms)
also, the wifi is not working (wifi software in the system doesn't detect anything)
any suggestions to repair the phone ??
sorry for the langauge, i know it's bad
Click to expand...
Click to collapse
about the wifi , what is to be done ?? replace something to get it working ? (like what ? )
the wifi seems like a lagging in the software (it shows white screen when i open wifi to search for access points) .. would it work if i reset the system software ??

After water damage there's high odds you need to replace the total MoBo to get it fully functional again which would be a very costly repair in the HTC One M8. Might not even be worth it. You could try it yourself, but good luck getting a motherboard from somewhere. It's a scavenger hunt for these.
Protip: Don't take your freaking flagship phone with you to the shower. I wouldn't see why anybody would ever do that.

XavC said:
After water damage there's high odds you need to replace the total MoBo to get it fully functional again which would be a very costly repair in the HTC One M8. Might not even be worth it. You could try it yourself, but good luck getting a motherboard from somewhere. It's a scavenger hunt for these.
Protip: Don't take your freaking flagship phone with you to the shower. I wouldn't see why anybody would ever do that.
Click to expand...
Click to collapse
If their flagship phone is waterproof, like xperia Z# then they can lol.

Saleen28 said:
If their flagship phone is waterproof, like xperia Z# then they can lol.
Click to expand...
Click to collapse
Yes, but let's face it: it's obvious the HTC One M8 is NOT waterproof. Saying it's not a smart move taking this phone to the bathroom is an euphemism. You should never have to say: if only I hadn't.. cuz then it's too late.