[Q] Voicemail - CM7.1 - EVO 4G Q&A, Help & Troubleshooting

Searched the forum for a solution but couldn't find one that addresses the one on the EVO.
Rooted, 7.1 Stable. I no longer get voicemail. The phone instead brings up this cryptic SMS sayting someone called and the message is like:
//ANDROID: (someone's tele) has sent you a Sprint Voice Message. Call 408-970-0000 to lisen MMSN, some long serial number to something.
When I do call that number it asks to setup the VM, I've done this a few times already.
Any help would be appreciated.

You can either restore the sprint vvm from a sense rom, or you can install google voice,

I used Google voice. At least sprint makes it easy because they partnered with Google, so you can keep your phone # and still get all of the google voice services.

The HTC Sense/Sprint file is called Voicemail T5.1.0.60. After restore, the VM works perfectly. It took a couple of backups of all things called voice.... to get it right.
Awesome. Thanks.

Just flash a rom with working VVM like Miks Rom and backup VVM using TB or Root Backup and when u flashback reinstall it using your TB but first install the apk and the data it sometimes freezes when u do both at the sametime
I Am Legend

Related

[Q] How can I re-enable visual voice mail?

After flipping between ROMS, I find my VVM is no longer working, nothing goes to my VVM. Even when I get voicemails, they do not show up in that app.
I did do something once when using CM6, I got a text message from that 9016 and called the number it said to retrieve it. Ever since my VVM has not been working. I am currently running Baked. Any suggestions?
I have the same problem on the Baked 1.5 rom. It tells me that I have a voicemail, but is unable to retrieve.
If it were me, I'd flash a stock rooted rom. See if voicemail works with that. If it doesn't, call customer service and tell them you are having problems with visual voice mail retrieval and if they would be so kind as to give your voice mail a full reset on their side.
http://community.sprint.com/baw/thread/10053
http://forum.ppcgeeks.com/showthread.php?t=39123
http://www.sprintusers.com/forum/showthread.php?t=209104
Here's a few I googled and some possible fixes.
Oh, this is for the text from 9016 snafu. I don't know if it will help you.
Make sure under Call / Voicemail Settings that it displays your phone number. Otherwise I would wipe and reflash.
Sent from my FROYO'D EVO using xda app
Lol. You will keep getting that txt. I'm not going to flame you but if you would of searched the forum you would of seen my post on vvm from yesterday or used the search feature I'm sure it would of popped up with vvm.
Anyways use the app private conversation from the market. Has a blacklist. Can do just SMS, phone call, and both SMS and phone call from a number. This is what I used.
Now go to settings and call setting, voicemail and make sure your phone number is in there if not change it. Mine was *86 so I had to change the number to mine. There ya go. Please do a little effort on searching. I use the xda app and the search always brings up roms and themes most of the time instead of what I'm looking for but I still try first and go to the forums and go through a big list.
Hope this helps.
Sent from my PC36100 using XDA App
You the man! This was the problem (for me at least). It had the option of using "carrier" or "google voice" for voicemail and neither one was checked. I'm assuming that's because the data wipe and installation of a new rom. I checked carrier and tested it out. It's now good to go.
Thanks!
Got it working =]
@martyzidek: I did search first, but I was probably overly specific and got no results from my search =[
@herbthehammer: I did just that, installed a plain rooted 2.2, and for good measure I then ran a Master Reset (##786#) since I already knew my code from trying to update the PRI. I double checked that my voicemail # was showing up correctly (thanks @dglowe343), then had my girlfriend call and leave a message. I then received 6 voicemails all at once: the one that my girlfriend just left and the 5 others that didn't show up. =]

Resetting Voicemail

Guys so a few nights ago I gave up trying to get VVM to work on CM7 nightly and moved to google voice. Some how one thing or another happened and I got the little voicemail icon at the top of the screen. I mistakenly dialed my own number and setup a pin for voicemail. Now when someone calls my phone and if i dont answer it says "could not complete your call" and they dont get my voicemail box.
I have tried wiping and flashing a sense rom no dice
I flashed a sense rom and sent the [email protected] and it did nothing
How can i get voicemail back onto my phone without having to dial in?
Circaflex said:
Guys so a few nights ago I gave up trying to get VVM to work on CM7 nightly and moved to google voice. Some how one thing or another happened and I got the little voicemail icon at the top of the screen. I mistakenly dialed my own number and setup a pin for voicemail. Now when someone calls my phone and if i dont answer it says "could not complete your call" and they dont get my voicemail box.
I have tried wiping and flashing a sense rom no dice
I flashed a sense rom and sent the [email protected] and it did nothing
How can i get voicemail back onto my phone without having to dial in?
Click to expand...
Click to collapse
I'd stick with google voice personally. I've used both sprint VVM and google voice and google voice wins hands down. Just make sure you setup google voice mail correctly though, got setting>call>voicemail service. set that to google voice then goto voicemail settings and click voicemail number, it should then have you call a number to activate the service and after about 3 seconds it'll hang up automatically. you should be set! goto google.com/voice and setup all the different preferences. Best I can do, goodluck
blakeboys said:
I'd stick with google voice personally. I've used both sprint VVM and google voice and google voice wins hands down. Just make sure you setup google voice mail correctly though, got setting>call>voicemail service. set that to google voice then goto voicemail settings and click voicemail number, it should then have you call a number to activate the service and after about 3 seconds it'll hang up automatically. you should be set! goto google.com/voice and setup all the different preferences. Best I can do, goodluck
Click to expand...
Click to collapse
to get sprint vvm to work on cm7 you need to flash back to a rom where vvm worked. try it out to make sure it still works, the back it up with titanium back up.
then nand back to cm7 and restore the vvm app.
everything should now work fine
So far I have tried:
Flashing Stock Sense and trying voicemail. Still isnt working, when someone calls me and if i decline the call or miss it, they are presented with a "cannot complete your call" as if i no longer have a voicemail box
Completely Wiped and used Format All, flashed Sense. Same issue, no one can leave me a message. Installed and activated Google Voice, same issue
Tried this on AOSP as well same issues as above.
Anyone ever seen this issue?
So i think im not being clear really as the few replies have been items i have tried
Basically I can no longer access my voicemail through google voice or sprint visual voice mail
I have to dial my number, enter a pin and go through the voicemail as if this wasnt a smart phone. When someone tries to leave a voicemail they get a message "could not complete your call"
any way i can fix this or do i need to go to sprint to have them reset my voicemail? Do i need to go into voicemail settings and setup a forwarding number?
Circaflex said:
So i think im not being clear really as the few replies have been items i have tried
Basically I can no longer access my voicemail through google voice or sprint visual voice mail
I have to dial my number, enter a pin and go through the voicemail as if this wasnt a smart phone. When someone tries to leave a voicemail they get a message "could not complete your call"
any way i can fix this or do i need to go to sprint to have them reset my voicemail? Do i need to go into voicemail settings and setup a forwarding number?
Click to expand...
Click to collapse
ok ok its something messed up with your voice mail, not the phone.
id call sprint.
In Google Voice, when I click on "Deactivate Google Voicemail from this phone", it tells me to dial *38 from my EVO. It may be the code that changes voicemail conditional forwarding back to Sprint. Maybe you could try that?
Circaflex said:
Guys so a few nights ago I gave up trying to get VVM to work on CM7 nightly and moved to google voice. Some how one thing or another happened and I got the little voicemail icon at the top of the screen. I mistakenly dialed my own number and setup a pin for voicemail. Now when someone calls my phone and if i dont answer it says "could not complete your call" and they dont get my voicemail box.
I have tried wiping and flashing a sense rom no dice
I flashed a sense rom and sent the [email protected] and it did nothing
How can i get voicemail back onto my phone without having to dial in?
Click to expand...
Click to collapse
You have to go to google voice and remove your phone and all should then work
dial *38 that stops your calls from being forwarded to google voice.
if you want to use google voice you have to go through the settings for google voice and dial the number it tells you to so it will forward after so many rings. as for the voice mail icon in cm7 there is a setting for voice mail notifications that you can turn off and you will not get it every time you reboot. if you are using google voice you dont need the notification set.
nivron said:
In Google Voice, when I click on "Deactivate Google Voicemail from this phone", it tells me to dial *38 from my EVO. It may be the code that changes voicemail conditional forwarding back to Sprint. Maybe you could try that?
Click to expand...
Click to collapse
THANK YOU SO MUCH! that reset my voicemail and its working THANK YOU AGAIN SOOOOOO MUCH

I cant fix my Voicemail

Okay guys, I have searched on Google, and found a few possible solutions to my problem, but was not successful in my attempts. I know I've seen threads pertaining to this type of thing, however the xda search is currently down, and I'm losing my patience. I never had any issues with voicemail before, but recently I switched from Myn's to the CM Wimax alpha 3 ROM. While I was on that, visual voicemail didnt work, and I started getting texts from 9016, telling me that I had a voicemail. I didn't pay much attention to it, because I thought that VVM was a lost feature on CM. Anyways, I switched back to Myn's, however the VVM still won't work, and I still recieve those texts, which I never got prior to trying CM. The only way I can get a voicemail is to actually call from my phone, and enter my passcode and what not. Based on the stuff I found on google, there was a number I found to call, to try to deactivate, which was 14089700000. I couldn't figure out how to deactivate, and gave up on that. I also found info saying to use the VVM app to compose a message and send it to [email protected]. I don't know if that works, because for some reason my phone won't send that message. It just says "message undelivered", and retrying yeilds nothing. I tried clearing the data from the VVM app, and when I restart the app, it says that it's authorizing my info, but then says error, connection timed out, your VM service won't be interrupted. I'm confused and out of ideas, and without the xda search, I'm lost. Thanks in advance guys.
Anyone?
Sent from my PC36100 using XDA App
Alright from my experience Sprint VVM never worked right with CM at all. I always just used google voice and set up the forwarding by following the instructions on google (something like *28###-###-####). However it seems like something got messed up in the voicemail setup. I would go into settings applications manage applications all, scroll down to Voicemail, Clear Data and Force stop. Hopefully this will reset the application and make you provision it again. You can also try by dialing *38 to make sure you have everything forwarded correctly. By doing this it should revert your forwarding back to Sprints original VVM provisioning. Judging by the fact that you know how to switch between roms I'm assuming you are not incompetent. Also make sure this: go into setting call and make sure your voicemail service is set to My carrier and then go into voicemail settings. Other than that I have no idea what to do.
P.S. I looked at your signature and you still have the old PRI and Radio. Shouldn't have anything to do with it but if you revert back to stock and take it into Sprint, they will ask you to update everything.
mjhuffer said:
Alright from my experience Sprint VVM never worked right with CM at all. I always just used google voice and set up the forwarding by following the instructions on google (something like *28###-###-####). However it seems like something got messed up in the voicemail setup. I would go into settings applications manage applications all, scroll down to Voicemail, Clear Data and Force stop. Hopefully this will reset the application and make you provision it again. You can also try by dialing *38 to make sure you have everything forwarded correctly. By doing this it should revert your forwarding back to Sprints original VVM provisioning. Judging by the fact that you know how to switch between roms I'm assuming you are not incompetent. Also make sure this: go into setting call and make sure your voicemail service is set to My carrier and then go into voicemail settings. Other than that I have no idea what to do.
Click to expand...
Click to collapse
Thanks for the reply. I've tried dialing *38 already, made sure that voicemail was set to 'my carrier', made sure it was set to my phone number, i tried sending '[email protected]' using the compose feature of the vvm app. For some reason, that message wouldn't send. It just keeps saying, message undelivered. I was able to nandroid back to another backup of RLS5 that I had, and was actually able to get it working. It's just on Myn's beta for the Z ROM that I can't get it to work, however many other people are stating that it does indeed work on that build. I don't know, I gave up with it I guess, I switched to google voice, and that seems to be working okay. Thanks for the suggestions though.
k2buckley said:
Thanks for the reply. I've tried dialing *38 already, made sure that voicemail was set to 'my carrier', made sure it was set to my phone number, i tried sending '[email protected]' using the compose feature of the vvm app. For some reason, that message wouldn't send. It just keeps saying, message undelivered. I was able to nandroid back to another backup of RLS5 that I had, and was actually able to get it working. It's just on Myn's beta for the Z ROM that I can't get it to work, however many other people are stating that it does indeed work on that build. I don't know, I gave up with it I guess, I switched to google voice, and that seems to be working okay. Thanks for the suggestions though.
Click to expand...
Click to collapse
Ya no problem man....I really really like google voice but I just decided to stay with Sprint VVM. Hopefully some day they will make voicemail transcription free for Sprint.

[Q] Google voice question

I have been a long time user of the sprint voicemail app. I have decided to go ahead and stick with Google Voice after trying it out. I went thru the procedure and have it integrated with my sprint phone now. My question is can I go ahead and uninstall/remove the sprint voicemail app or is it still needed?
It is not needed. Assuming you are rooted I would back it up using titanium backup just in case you want it back in the future before you remove it. Or you could just freeze it
Thanks for the info. I removed the stock app. I have one other question now. Since I integrated google voice with sprint, all of my text messages are going to google voice now. How can I stop that so that I can use handcent again?
I've always used GV as well, and I've always uninstalled Sprint's Voicemail app with no problems. I tried doing that Sprint/Google Voice integration, but like you said all your messages come through to GV and I was unable to switch this back. I even emailed their support and never heard back...I've switched back to the non-integrated installation and haven't had any problems.
Try going to settings, then manage applications and find Google voice. Once you find it try hitting "clear defaults". Now go to your people app or contacts and select a random contact and find the option to send a text. There should be a pop up that ask you which application you want to text through and choose always use the stock sms app.
Sent from my PC36100
After doing some searching I have found that once you integrate sprint to google voice you cannot use any other app for the text messaging regardless of what you select as your default.
ElAguila said:
After doing some searching I have found that once you integrate sprint to google voice you cannot use any other app for the text messaging regardless of what you select as your default.
Click to expand...
Click to collapse
Glad I didn't integrate mine yet! I love the idea of having 2 separate numbers linked to the same phone that share the same voicemail lol. I pass out my gv number alot because I don't want certain people to have my regular number. #winning
Sent from my PC36100

[Q] Stock EL29 no voicemail

I have been jumping from different versions of ICS roms and was unhappy with all the bugs. Somewhere along the line sprint vvm stopped working. I decided to odin back to stock el29 with root. Sprint vvm still doesn't work. I also don't get any notification of my voice mails. I can get voice mails by holding down the #1 key, but have no idea if I have any. How can this happen on a stock el29 rom? I did try out google voice and it works, but i just like sprints better. Could google voice be blocking something? Also, last week people were telling me that my caller id was showing some strange number instead of mine. Any thoughts at all???
*edit*
I also updated my prl and profile after the odin to el29 still no go.
Sounds like you've linked your number with Google voice. You have to unlink it to get vvm working. Try Google.com/voice to get to settings
Sent from my SPH-D710 using Tapatalk 2 Beta-2
That was it. Thanks man!
I am having the same problem, no voice mail. I'm not with Sprint I'm on Ting. I have the Google Voice app on my phone. I wanted to use it mainly to do free texting and therefor I don't have my voice or voice mail routed through GV. I cannot unlink my cellphone from GV (Google won't let me) but my phone is not activated on GV.
Edit:
After looking on my account for my carrier I found a settings page that had different options for my phone and voicemail wasn't checked off so I checked it and now I have voicemail.
Does anyone know what phone.apk i can use to get my voicemail ... running boostmobile... thanks

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