[Q] Google voice question - EVO 4G Q&A, Help & Troubleshooting

I have been a long time user of the sprint voicemail app. I have decided to go ahead and stick with Google Voice after trying it out. I went thru the procedure and have it integrated with my sprint phone now. My question is can I go ahead and uninstall/remove the sprint voicemail app or is it still needed?

It is not needed. Assuming you are rooted I would back it up using titanium backup just in case you want it back in the future before you remove it. Or you could just freeze it

Thanks for the info. I removed the stock app. I have one other question now. Since I integrated google voice with sprint, all of my text messages are going to google voice now. How can I stop that so that I can use handcent again?

I've always used GV as well, and I've always uninstalled Sprint's Voicemail app with no problems. I tried doing that Sprint/Google Voice integration, but like you said all your messages come through to GV and I was unable to switch this back. I even emailed their support and never heard back...I've switched back to the non-integrated installation and haven't had any problems.

Try going to settings, then manage applications and find Google voice. Once you find it try hitting "clear defaults". Now go to your people app or contacts and select a random contact and find the option to send a text. There should be a pop up that ask you which application you want to text through and choose always use the stock sms app.
Sent from my PC36100

After doing some searching I have found that once you integrate sprint to google voice you cannot use any other app for the text messaging regardless of what you select as your default.

ElAguila said:
After doing some searching I have found that once you integrate sprint to google voice you cannot use any other app for the text messaging regardless of what you select as your default.
Click to expand...
Click to collapse
Glad I didn't integrate mine yet! I love the idea of having 2 separate numbers linked to the same phone that share the same voicemail lol. I pass out my gv number alot because I don't want certain people to have my regular number. #winning
Sent from my PC36100

Related

[Q] How can I re-enable visual voice mail?

After flipping between ROMS, I find my VVM is no longer working, nothing goes to my VVM. Even when I get voicemails, they do not show up in that app.
I did do something once when using CM6, I got a text message from that 9016 and called the number it said to retrieve it. Ever since my VVM has not been working. I am currently running Baked. Any suggestions?
I have the same problem on the Baked 1.5 rom. It tells me that I have a voicemail, but is unable to retrieve.
If it were me, I'd flash a stock rooted rom. See if voicemail works with that. If it doesn't, call customer service and tell them you are having problems with visual voice mail retrieval and if they would be so kind as to give your voice mail a full reset on their side.
http://community.sprint.com/baw/thread/10053
http://forum.ppcgeeks.com/showthread.php?t=39123
http://www.sprintusers.com/forum/showthread.php?t=209104
Here's a few I googled and some possible fixes.
Oh, this is for the text from 9016 snafu. I don't know if it will help you.
Make sure under Call / Voicemail Settings that it displays your phone number. Otherwise I would wipe and reflash.
Sent from my FROYO'D EVO using xda app
Lol. You will keep getting that txt. I'm not going to flame you but if you would of searched the forum you would of seen my post on vvm from yesterday or used the search feature I'm sure it would of popped up with vvm.
Anyways use the app private conversation from the market. Has a blacklist. Can do just SMS, phone call, and both SMS and phone call from a number. This is what I used.
Now go to settings and call setting, voicemail and make sure your phone number is in there if not change it. Mine was *86 so I had to change the number to mine. There ya go. Please do a little effort on searching. I use the xda app and the search always brings up roms and themes most of the time instead of what I'm looking for but I still try first and go to the forums and go through a big list.
Hope this helps.
Sent from my PC36100 using XDA App
You the man! This was the problem (for me at least). It had the option of using "carrier" or "google voice" for voicemail and neither one was checked. I'm assuming that's because the data wipe and installation of a new rom. I checked carrier and tested it out. It's now good to go.
Thanks!
Got it working =]
@martyzidek: I did search first, but I was probably overly specific and got no results from my search =[
@herbthehammer: I did just that, installed a plain rooted 2.2, and for good measure I then ran a Master Reset (##786#) since I already knew my code from trying to update the PRI. I double checked that my voicemail # was showing up correctly (thanks @dglowe343), then had my girlfriend call and leave a message. I then received 6 voicemails all at once: the one that my girlfriend just left and the 5 others that didn't show up. =]

Google voice?

So I just picked up my first EVO yesterday. Rooted running fresh, nice.
I installed the same version of Google voice on here, as is on my Hero, however the EVO doesn't give me the option to 'make' calls. And in the set up, it took over my messaging app. I can't even change the options on messaging. Anyone know why its so limited and controlling on the EVO?
Sent from my PC36100 using XDA App
To switch back you need to go online I believe as far as the messaging. Also try seeing uf there is a update for GV, cause in mine there is a setting to ask everytime, or to just use one or the other.
Active_Matrix said:
To switch back you need to go online I believe as far as the messaging. Also try seeing uf there is a update for GV, cause in mine there is a setting to ask everytime, or to just use one or the other.
Click to expand...
Click to collapse
Yeah, tried everything, still doesn't met me choose how to place calls, saw on the ratings, a lot of people are the same issue as myself. I will just have to wait for another version.
Sent from my PC36100 using XDA App
Open Google Voice > Settings > Making Calls > Use Google Voice to make all calls or Ask every time I make a call
Is this what you're talking about or am I misreading?
Did you port your sprint number to be your google voice number?
Stuke00 said:
Did you port your sprint number to be your google voice number?
Click to expand...
Click to collapse
I think I did that is there any way to fix it
It seems you have integrated your GV with Sprint. You need to go in your GV account online and disable integration and remove your GV account from the app. Then you need to setup GV again, this time, press "skip" the first time you get the choice to skip while setting up and setup GV the regular way without integrating.

[Q]

can someone tell me why Google Voice has taken over my text messaging? how do I get it to stop? I went to Google Voices site but could not find any way to stop it.
I had same problem, called sprint tech support, you have to be unrooted and call from another line not your phone, they give you codes to put in your dialer then your good to go. Good luck!
Sent from my PC36100 using XDA Premium App
No need to unroot, if you set up your Google Voice with Sprint Integration this is a "feature" of that. I went went to google.com/voice and completely got rid of my Google voice acct, then on my phone I uninstalled the app. After that's all done to back to google.com/voice and set up a new account with a different number then your cell phone. After you set up a different num D/L Google voice from the market and this time when it asks if you wanna integrate your account click 'skip' and just use Google voice for your default voice mail.
Sent from my PC36100 using Tapatalk
it sends your voice to google to analyse it and sends back the text.
open the google voice app on your phone. goto sync and notifications. uncheck Inbox Notifications, and check text messages. Should be just like normal. You will then get a text message when there is a voicemail which you can open up the google voice app to listen to it.
derekstory said:
can someone tell me why Google Voice has taken over my text messaging? how do I get it to stop? I went to Google Voices site but could not find any way to stop it.
Click to expand...
Click to collapse
Did you set it to be your default sms app?
Go to Settings > Applications > Manage Applications > Google Voice,
then scroll down to the area "Launch by Default" and clear the defaults.

[Q] GOOGLE VOICE is KILLING ME!!!

This morning everything was fine. I was able to receive voice mail's via Google Voice and text through the stock messenger app (on CM7 nightly)
I went ahead and installed Deck's ROM and instead of restoring Google Voice via MyBackup Pro I just installed it fresh from the Market. This is where the trouble began. Fast forward...I restore my Nandroid of CM7 nightly (where i previously had NO problems) and this is what is happening:
1. Text are only coming through the Google Voice app...I can send text through the stock messaging app but cannot receive them.
2. When I pick up a phone call I now get a message stating I should press (1) to take the call or (2) to send it to voicemail!
This is driving me INSANE!!! I have a feeling that this new Google Voice integration with Sprint is what the problem is. I have no idea how to fix the problems listed above...please help!
Ok. I went to google.com/voice and logged in to access some options that aren't available through the APP. I was able to disable the "Call Screening" So now phone calls are received as normal.
However, I still can't figure out how to stop this POS Google Voice from messing with my text messages. Now when I get a text I get only a google voice notification and no stock messenger app notification. this is retarded!
In the Google Voice settings you have to check the option to receive text messages on this phone. If you have that and inbox sync turned on you will get text messages in both the messaging app and GV. It's annoying but it does work.
my only fix for this was to disable inbox sync, but have voice send me texts when i get a new voice mail. its so super annoying...
stretchwookie said:
my only fix for this was to disable inbox sync, but have voice send me texts when i get a new voice mail. its so super annoying...
Click to expand...
Click to collapse
There is a workaround. Just figured it out so thought i would share.
Go to phone (first tab in voice settings) > edit settings > very bottom - check you would like to receive text messages on this phone & save settings.
Problem should be solved.
Hope this helped
Yep, you have to edit the settings for your phone, when it shows what numbers you have under your account.
Sent from my PC36100 using XDA App
Dude, I had this same issue, yes you can disable the pressing 1 option, but i disabled google voice about 50x on my phone, and i did about 5 factory resets, called sprint 5 different times talked to 10 different reps.. I literally tried everything for over a month to fix my texting issue, If i didn't use google voice i couldn't receive a text on my phone.. Sprint literally suggested that i just get a new insurance phone and that they would waive my $100 fee, which i wound up having to do... If you are unable to get text messages on your native app there is NO fix for it.. Don't waste your time trying.. I literally spent hours a day for a month uninstalling and reinstalling google voice, factory resetting, downloading every messaging app, reinstalling the messaging apk's.. Having sprint change my number and reset my phone.. There is nothing you can do.. The only way to fix it is to get a new phone.. Which unfortunately causes you to lose root.. Just giving you the heads up.. I'm in no way a noob and i'm extremely good with my EVO.. I'm rooted and have ran basically every ROM out there, and I've made 100 posts on google voice forums and on XDA and even called every rep at sprint to try and fix it.. To this day i've read this happening to probably over 50 people and Not a single one of them ever found a fix, and ever single post i read the original poster said they had to get a new phone to fix it.. and i'm just another number on that list, as i now have a 2.3.3 unrooted evo because of this= / Sorry man.. stay away from google voice.. They offer 0 tech support or live help and there is no fix for this issue as of yet.
Everyone will tell you, just go to google.com/voice and click 'disable' under the gear in the top right hand corner.. But i did this literally over 50 times and i would install and uninstall google voice over and over and over, and nothing i did would fix my texting issue.. You can try.. but i'm telling you it's not going to fix it.. Even a factory reset and not logging into my google account wouldn't fix it.. I have no idea what causes it, but somehow it permanently blocks your ability to receive text messages without their google voice app.
i am also having the same problem. after installing google voice to recieve voice messages on my sprint htc evo i no longer recieve text through my stock messenger. ive called sprint 4 times and been through the steps (resetting my phone, taking the battery out, factory reset,etc) but i still cant recieve text.
ive tried changing the options through the gv browser, nothing! is there no way to fix this??
I'm in the same boat. I rooted, flashed a couple find and somewhere in between I wasn't getting text messages or voicemails. I unrooted, factory reset and it was the same. I finally went in to Google voice and made the settings so I can now recieve both cm and texts but even with the Google voice app on my phone telling me that I should be recieving texts through the native app I don't. Not sure if this is a root users problem only or for stock users that never rooted their phone.
Sent from my PC36100 using XDA App
Oh and I'm picking up a replacement EVO today to "fix" the problem. I guess ill root it nandroid backup first thing and try a Rom out. Wonder if 3.0-3.5 sense roms are breaking it.
Sent from my PC36100 using XDA App
ive been on with sprint 3 times now, they are clueless. i can live with google voice on my voicemail, but i want my stock messenger as gv cant do picture texts. my stock messenger can only send but cant recieve.
question is, if i unroot my phone and install the 2.3 gingerbread update will it fix the problem with messenge and maybe voicemail?
pulazki said:
Dude, I had this same issue, yes you can disable the pressing 1 option, ...Sorry man.. stay away from google voice.. They offer 0 tech support or live help and there is no fix for this issue as of yet.
Everyone will tell you, just go to google.com/voice and click 'disable' under the gear in the top right hand corner.. ... You can try.. but i'm telling you it's not going to fix it.. Even a factory reset and not logging into my google account wouldn't fix it.. I have no idea what causes it, but somehow it permanently blocks your ability to receive text messages without their google voice app.
Click to expand...
Click to collapse
Interesting. I had the same issue, and just as I was at wits end, and changing/editing all settings I got it to work. To review my settings:
Phones Tab:
Google Voice Number: (my cell #)
Forward Calls to: box checked - (my cell #)
- receive texts at this phone (box checked)
- Notify me of new voicemails via text (box not checked)
Google Chat (box not checked)
Voicemail & Text Tab
- Email the message to (my e-mail address) (box checked)
- Forward text messages to my emailmy email address) (box not checked)
- Transcribe Voicemails (box checked)
Calls Tab
- Call Screening (off)
- Caller ID (incoming) Display Caller's Number
- Enable "Do Not Disturb" (box not checked)
- Place missed calls in the inbox(box not checked)
- Send missed calls to my email(box not checked)
- Enable Recording (4), Switch (*) and Conferencing options on inbound calls(box not checked)
- Send calls and text messages from numbers identified as spam by Google directly to the Spam folder(box checked)
There are a few other questions/tabs but none of them seemed to have any remote possiblity of effecting calls/texts.
I also use Handcent as my text default text app
I hope this helps.
---------- Post added at 08:22 AM ---------- Previous post was at 08:12 AM ----------
dairugger said:
ive been on with sprint 3 times now, they are clueless. i can live with google voice on my voicemail, but i want my stock messenger as gv cant do picture texts. my stock messenger can only send but cant recieve.
question is, if i unroot my phone and install the 2.3 gingerbread update will it fix the problem with messenge and maybe voicemail?
Click to expand...
Click to collapse
I think the google voice settings might conflict - just go reset them (see my post above for my settings). You may need to go to the app manager, click on google voice, and press "clear defaults" -- then the next time you press the message app, you will get the GV/stock messenger choice. You can then mark it as default.
I hope this helps!
well i unrooted my phone, but it didnt help, seemed to make another problem!, now not only would i not get texts or voicemails from the stock apps or any other for that matter, now i couldnt make calls or recieve any calls.
i called sprint and explained it all again asking for tech service right away so i wouldnt waste time removing the battery, updating the prl and profile etc.. anyway after a hour with a tech my phone is working good as new.
it was funny cause after he told me some things to do to it i started getting a flood of texts from the stock messenger and tons of voicemails from the stock voicemail app. it now works perfect, no google voice needed! he had a hard time getting the voicemail to work at first, he said it was going nowhere. when people called my phone it said the cricket customer! im with sprint! he had me enter some codes in the phone app that he said reset the phone, on his end and on the phone itself.
anyway its fixed! no need for a new phone.
heres the steps he told me to do, i hope i got the numbers right:
dial ##654458#, it will do something and go to another screen after resetting some things.
select edit
then theres two options, select the second number (msid i believe) (write it down first)and change the number to ten 1's (thats 1111111111)
then hit menu on your phone pad and select "commit"
the phone will reset itself.
now do those steps again but enter the old msid number i told you to write down, back into where the ten 1's are.
then hit menu on your phone pad again and select "commit"
the phone will reset itself.
it should be okay after this and you should recieve texts and voicemails from your stock apps.
note: i uninstalled and disabled google voice from both my phone and through the google voice web site settings.
I had the same issue. When you set up voice you integrated your sprint phone number with google voice. Uninstall gv and reinstall gv. On the first screen it asks you to integrate your phone number with gv. Skip that and proceed with normal install. All your issues will clear up.
Sent from my PC36100 using XDA App
Not a big fan of Google voice bit good luck
Sent from my Evo using xda premium
Gv is pretty cool. You can set up different voice mail answer messages for different people. I have one for my wife and one for everyone else. Plus it'll dictate messages for you if you don't want folks to know you are checking you're vm.
Sent from my PC36100 using XDA App

Problems with google voice on CM7 Droid Incredible

My gf's phone has been having some issues with google voice for awhile now. She's always wanted the stock incredible VVM back, but no one's ever been able to find it on other forums. If anyone has the stock VVM for the phone, I think she would like that better.
If not...
Her issue is that whenever someone calls her phone it always has different responses. Some people call and say the number is unavailable, others say it asks for her subscriber number. I've called three times now and i've had those two errors along with one that actually got through. The problem is that she isn't receiving all her calls, which anyone on this forum can attest that this is a MAJOR issue, especially while she hunts for jobs. If ANYONE can figure out a solution to this problem it would be awesome. I've searched the web for weeks trying to find a solution or even an alternate VVM, but I haven't had any luck.
I just need to figure out one of the following:
- how to get back stock Incredible VVM
- how to fix or permanently get rid of google voice
- find an alternative VVM that works decently and can get past this google voice issue.
Any help would be appreciated...
Phone is Verizon Droid Incredible running CM7 version 7.0.3-inc
What are her Google Voice settings set to? Open GV and navigate to: Menu/More/Making Calls? This setting should be set to "Do not use GV to make calls." I've been using it for about a year and across different roms with absolutely no problem, so this is a surprise to me.
To remove Google Voice (no don't do it, stop...aight I'm done):
If you want to remove GV, sign into her Google account from a computer, along the black Google title bar click on "More" then select GV from the list of Google services. Now, click the gear icon below your account name and there is a "deactivate Google Voicemail on this phone" link in blue. Once you deactivate Google Voice, your Verizon voicemail should be working. I haven't personally done this, cuz I actively use GV. I believe your Verizon voicemail is *86 if you want to access it over the phone. If you want, call Verizon to ensure the second phone (the GV account) number is disconnected from the account as well. Last step requires you to call and test her voicemail to make sure they come through.
P.s. Doesn't every rom include Voicemail Settings under Settings/Call? Does changing your settings there fail as well?
SlimSnoopOS said:
What are her Google Voice settings set to? Open GV and navigate to: Menu/More/Making Calls? This setting should be set to "Do not use GV to make calls." I've been using it for about a year and across different roms with absolutely no problem, so this is a surprise to me.
To remove Google Voice (no don't do it, stop...aight I'm done):
If you want to remove GV, sign into her Google account from a computer, along the black Google title bar click on "More" then select GV from the list of Google services. Now, click the gear icon below your account name and there is a "deactivate Google Voicemail on this phone" link in blue. Once you deactivate Google Voice, your Verizon voicemail should be working. I haven't personally done this, cuz I actively use GV. I believe your Verizon voicemail is *86 if you want to access it over the phone. If you want, call Verizon to ensure the second phone (the GV account) number is disconnected from the account as well. Last step requires you to call and test her voicemail to make sure they come through.
P.s. Doesn't every rom include Voicemail Settings under Settings/Call? Does changing your settings there fail as well?
Click to expand...
Click to collapse
thanks that got rid of it. i also found how to set it back to the carrier voicemail like you said. i like google voice, but that problem not being able to receive calls 50% of the time just kills the functionality of a phone almost. i wish i knew the deeper problem of it so i could make it fully functional. thanks though, this fix will work for now.
Not a problem, sucks that you had that issue arise. Glad I could help.

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