Develop Bugs

I cant fix my Voicemail

Okay guys, I have searched on Google, and found a few possible solutions to my problem, but was not successful in my attempts. I know I've seen threads pertaining to this type of thing, however the xda search is currently down, and I'm losing my patience. I never had any issues with voicemail before, but recently I switched from Myn's to the CM Wimax alpha 3 ROM. While I was on that, visual voicemail didnt work, and I started getting texts from 9016, telling me that I had a voicemail. I didn't pay much attention to it, because I thought that VVM was a lost feature on CM. Anyways, I switched back to Myn's, however the VVM still won't work, and I still recieve those texts, which I never got prior to trying CM. The only way I can get a voicemail is to actually call from my phone, and enter my passcode and what not. Based on the stuff I found on google, there was a number I found to call, to try to deactivate, which was 14089700000. I couldn't figure out how to deactivate, and gave up on that. I also found info saying to use the VVM app to compose a message and send it to [email protected]. I don't know if that works, because for some reason my phone won't send that message. It just says "message undelivered", and retrying yeilds nothing. I tried clearing the data from the VVM app, and when I restart the app, it says that it's authorizing my info, but then says error, connection timed out, your VM service won't be interrupted. I'm confused and out of ideas, and without the xda search, I'm lost. Thanks in advance guys.

Anyone?
Sent from my PC36100 using XDA App

Alright from my experience Sprint VVM never worked right with CM at all. I always just used google voice and set up the forwarding by following the instructions on google (something like *28###-###-####). However it seems like something got messed up in the voicemail setup. I would go into settings applications manage applications all, scroll down to Voicemail, Clear Data and Force stop. Hopefully this will reset the application and make you provision it again. You can also try by dialing *38 to make sure you have everything forwarded correctly. By doing this it should revert your forwarding back to Sprints original VVM provisioning. Judging by the fact that you know how to switch between roms I'm assuming you are not incompetent. Also make sure this: go into setting call and make sure your voicemail service is set to My carrier and then go into voicemail settings. Other than that I have no idea what to do.
P.S. I looked at your signature and you still have the old PRI and Radio. Shouldn't have anything to do with it but if you revert back to stock and take it into Sprint, they will ask you to update everything.

mjhuffer said:
Alright from my experience Sprint VVM never worked right with CM at all. I always just used google voice and set up the forwarding by following the instructions on google (something like *28###-###-####). However it seems like something got messed up in the voicemail setup. I would go into settings applications manage applications all, scroll down to Voicemail, Clear Data and Force stop. Hopefully this will reset the application and make you provision it again. You can also try by dialing *38 to make sure you have everything forwarded correctly. By doing this it should revert your forwarding back to Sprints original VVM provisioning. Judging by the fact that you know how to switch between roms I'm assuming you are not incompetent. Also make sure this: go into setting call and make sure your voicemail service is set to My carrier and then go into voicemail settings. Other than that I have no idea what to do.
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Thanks for the reply. I've tried dialing *38 already, made sure that voicemail was set to 'my carrier', made sure it was set to my phone number, i tried sending '[email protected]' using the compose feature of the vvm app. For some reason, that message wouldn't send. It just keeps saying, message undelivered. I was able to nandroid back to another backup of RLS5 that I had, and was actually able to get it working. It's just on Myn's beta for the Z ROM that I can't get it to work, however many other people are stating that it does indeed work on that build. I don't know, I gave up with it I guess, I switched to google voice, and that seems to be working okay. Thanks for the suggestions though.

k2buckley said:
Thanks for the reply. I've tried dialing *38 already, made sure that voicemail was set to 'my carrier', made sure it was set to my phone number, i tried sending '[email protected]' using the compose feature of the vvm app. For some reason, that message wouldn't send. It just keeps saying, message undelivered. I was able to nandroid back to another backup of RLS5 that I had, and was actually able to get it working. It's just on Myn's beta for the Z ROM that I can't get it to work, however many other people are stating that it does indeed work on that build. I don't know, I gave up with it I guess, I switched to google voice, and that seems to be working okay. Thanks for the suggestions though.
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Ya no problem man....I really really like google voice but I just decided to stay with Sprint VVM. Hopefully some day they will make voicemail transcription free for Sprint.

CM6.1.2 Voicemail issue didn't realize??

So I've been running CM6 since its first nightly builds and know the normal fixed to voicemail on Sprint.. changing the voicmail number to your own, using google voice, etc but now since I've rooted my sisters white evo, she brought to my attention that neither hers or my voicemail is working.. everytime someone calls, when voicemail is supposed to go thru.. it says "sorry your call can not be completed at this time, please try again" I even tried downloading the Sprint Visual Voicemail Apk and am getting the 9016 revisioning texts but when someone calls.. all they get is that same message with no option of a voicemail.. What am I doing wrong? Any help would be appreciated.. should I call sprint and have them reset my voicemail?
Sent from my PC36100 using XDA App

You didnt mention but did you call the google voice number and let it activate your number? It will call and hangup after about 2-3 seconds to verify activation. Then go online to google.com/voice and setup custom voicemail settings. Hope that helps, if not have sprint reset it but remember, your "stock"

blakeboys said:
You didnt mention but did you call the google voice number and let it activate your number? It will call and hangup after about 2-3 seconds to verify activation. Then go online to google.com/voice and setup custom voicemail settings. Hope that helps, if not have sprint reset it but remember, your "stock"
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Lol the "stock" issue is what worried me about calling.. I did call that provisioning number but it rings and hangs up.. but haven't tried the full step of calling and going to google.com/voice, I did those one separate attempts I'll try and get back..
Sent from my PC36100 using XDA App

[Q] Google voice question

I have been a long time user of the sprint voicemail app. I have decided to go ahead and stick with Google Voice after trying it out. I went thru the procedure and have it integrated with my sprint phone now. My question is can I go ahead and uninstall/remove the sprint voicemail app or is it still needed?

It is not needed. Assuming you are rooted I would back it up using titanium backup just in case you want it back in the future before you remove it. Or you could just freeze it

Thanks for the info. I removed the stock app. I have one other question now. Since I integrated google voice with sprint, all of my text messages are going to google voice now. How can I stop that so that I can use handcent again?

I've always used GV as well, and I've always uninstalled Sprint's Voicemail app with no problems. I tried doing that Sprint/Google Voice integration, but like you said all your messages come through to GV and I was unable to switch this back. I even emailed their support and never heard back...I've switched back to the non-integrated installation and haven't had any problems.

Try going to settings, then manage applications and find Google voice. Once you find it try hitting "clear defaults". Now go to your people app or contacts and select a random contact and find the option to send a text. There should be a pop up that ask you which application you want to text through and choose always use the stock sms app.
Sent from my PC36100

After doing some searching I have found that once you integrate sprint to google voice you cannot use any other app for the text messaging regardless of what you select as your default.

ElAguila said:
After doing some searching I have found that once you integrate sprint to google voice you cannot use any other app for the text messaging regardless of what you select as your default.
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Glad I didn't integrate mine yet! I love the idea of having 2 separate numbers linked to the same phone that share the same voicemail lol. I pass out my gv number alot because I don't want certain people to have my regular number. #winning
Sent from my PC36100

[Q] GOOGLE VOICE is KILLING ME!!!

This morning everything was fine. I was able to receive voice mail's via Google Voice and text through the stock messenger app (on CM7 nightly)
I went ahead and installed Deck's ROM and instead of restoring Google Voice via MyBackup Pro I just installed it fresh from the Market. This is where the trouble began. Fast forward...I restore my Nandroid of CM7 nightly (where i previously had NO problems) and this is what is happening:
1. Text are only coming through the Google Voice app...I can send text through the stock messaging app but cannot receive them.
2. When I pick up a phone call I now get a message stating I should press (1) to take the call or (2) to send it to voicemail!
This is driving me INSANE!!! I have a feeling that this new Google Voice integration with Sprint is what the problem is. I have no idea how to fix the problems listed above...please help!

Ok. I went to google.com/voice and logged in to access some options that aren't available through the APP. I was able to disable the "Call Screening" So now phone calls are received as normal.
However, I still can't figure out how to stop this POS Google Voice from messing with my text messages. Now when I get a text I get only a google voice notification and no stock messenger app notification. this is retarded!

In the Google Voice settings you have to check the option to receive text messages on this phone. If you have that and inbox sync turned on you will get text messages in both the messaging app and GV. It's annoying but it does work.

my only fix for this was to disable inbox sync, but have voice send me texts when i get a new voice mail. its so super annoying...

stretchwookie said:
my only fix for this was to disable inbox sync, but have voice send me texts when i get a new voice mail. its so super annoying...
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There is a workaround. Just figured it out so thought i would share.
Go to phone (first tab in voice settings) > edit settings > very bottom - check you would like to receive text messages on this phone & save settings.
Problem should be solved.
Hope this helped

Yep, you have to edit the settings for your phone, when it shows what numbers you have under your account.
Sent from my PC36100 using XDA App

Dude, I had this same issue, yes you can disable the pressing 1 option, but i disabled google voice about 50x on my phone, and i did about 5 factory resets, called sprint 5 different times talked to 10 different reps.. I literally tried everything for over a month to fix my texting issue, If i didn't use google voice i couldn't receive a text on my phone.. Sprint literally suggested that i just get a new insurance phone and that they would waive my $100 fee, which i wound up having to do... If you are unable to get text messages on your native app there is NO fix for it.. Don't waste your time trying.. I literally spent hours a day for a month uninstalling and reinstalling google voice, factory resetting, downloading every messaging app, reinstalling the messaging apk's.. Having sprint change my number and reset my phone.. There is nothing you can do.. The only way to fix it is to get a new phone.. Which unfortunately causes you to lose root.. Just giving you the heads up.. I'm in no way a noob and i'm extremely good with my EVO.. I'm rooted and have ran basically every ROM out there, and I've made 100 posts on google voice forums and on XDA and even called every rep at sprint to try and fix it.. To this day i've read this happening to probably over 50 people and Not a single one of them ever found a fix, and ever single post i read the original poster said they had to get a new phone to fix it.. and i'm just another number on that list, as i now have a 2.3.3 unrooted evo because of this= / Sorry man.. stay away from google voice.. They offer 0 tech support or live help and there is no fix for this issue as of yet.
Everyone will tell you, just go to google.com/voice and click 'disable' under the gear in the top right hand corner.. But i did this literally over 50 times and i would install and uninstall google voice over and over and over, and nothing i did would fix my texting issue.. You can try.. but i'm telling you it's not going to fix it.. Even a factory reset and not logging into my google account wouldn't fix it.. I have no idea what causes it, but somehow it permanently blocks your ability to receive text messages without their google voice app.

i am also having the same problem. after installing google voice to recieve voice messages on my sprint htc evo i no longer recieve text through my stock messenger. ive called sprint 4 times and been through the steps (resetting my phone, taking the battery out, factory reset,etc) but i still cant recieve text.
ive tried changing the options through the gv browser, nothing! is there no way to fix this??

I'm in the same boat. I rooted, flashed a couple find and somewhere in between I wasn't getting text messages or voicemails. I unrooted, factory reset and it was the same. I finally went in to Google voice and made the settings so I can now recieve both cm and texts but even with the Google voice app on my phone telling me that I should be recieving texts through the native app I don't. Not sure if this is a root users problem only or for stock users that never rooted their phone.
Sent from my PC36100 using XDA App

Oh and I'm picking up a replacement EVO today to "fix" the problem. I guess ill root it nandroid backup first thing and try a Rom out. Wonder if 3.0-3.5 sense roms are breaking it.
Sent from my PC36100 using XDA App

ive been on with sprint 3 times now, they are clueless. i can live with google voice on my voicemail, but i want my stock messenger as gv cant do picture texts. my stock messenger can only send but cant recieve.
question is, if i unroot my phone and install the 2.3 gingerbread update will it fix the problem with messenge and maybe voicemail?

pulazki said:
Dude, I had this same issue, yes you can disable the pressing 1 option, ...Sorry man.. stay away from google voice.. They offer 0 tech support or live help and there is no fix for this issue as of yet.
Everyone will tell you, just go to google.com/voice and click 'disable' under the gear in the top right hand corner.. ... You can try.. but i'm telling you it's not going to fix it.. Even a factory reset and not logging into my google account wouldn't fix it.. I have no idea what causes it, but somehow it permanently blocks your ability to receive text messages without their google voice app.
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Interesting. I had the same issue, and just as I was at wits end, and changing/editing all settings I got it to work. To review my settings:
Phones Tab:
Google Voice Number: (my cell #)
Forward Calls to: box checked - (my cell #)
- receive texts at this phone (box checked)
- Notify me of new voicemails via text (box not checked)
Google Chat (box not checked)
Voicemail & Text Tab
- Email the message to (my e-mail address) (box checked)
- Forward text messages to my emailmy email address) (box not checked)
- Transcribe Voicemails (box checked)
Calls Tab
- Call Screening (off)
- Caller ID (incoming) Display Caller's Number
- Enable "Do Not Disturb" (box not checked)
- Place missed calls in the inbox(box not checked)
- Send missed calls to my email(box not checked)
- Enable Recording (4), Switch (*) and Conferencing options on inbound calls(box not checked)
- Send calls and text messages from numbers identified as spam by Google directly to the Spam folder(box checked)
There are a few other questions/tabs but none of them seemed to have any remote possiblity of effecting calls/texts.
I also use Handcent as my text default text app
I hope this helps.
---------- Post added at 08:22 AM ---------- Previous post was at 08:12 AM ----------
dairugger said:
ive been on with sprint 3 times now, they are clueless. i can live with google voice on my voicemail, but i want my stock messenger as gv cant do picture texts. my stock messenger can only send but cant recieve.
question is, if i unroot my phone and install the 2.3 gingerbread update will it fix the problem with messenge and maybe voicemail?
Click to expand...
Click to collapse
I think the google voice settings might conflict - just go reset them (see my post above for my settings). You may need to go to the app manager, click on google voice, and press "clear defaults" -- then the next time you press the message app, you will get the GV/stock messenger choice. You can then mark it as default.
I hope this helps!

well i unrooted my phone, but it didnt help, seemed to make another problem!, now not only would i not get texts or voicemails from the stock apps or any other for that matter, now i couldnt make calls or recieve any calls.
i called sprint and explained it all again asking for tech service right away so i wouldnt waste time removing the battery, updating the prl and profile etc.. anyway after a hour with a tech my phone is working good as new.
it was funny cause after he told me some things to do to it i started getting a flood of texts from the stock messenger and tons of voicemails from the stock voicemail app. it now works perfect, no google voice needed! he had a hard time getting the voicemail to work at first, he said it was going nowhere. when people called my phone it said the cricket customer! im with sprint! he had me enter some codes in the phone app that he said reset the phone, on his end and on the phone itself.
anyway its fixed! no need for a new phone.
heres the steps he told me to do, i hope i got the numbers right:
dial ##654458#, it will do something and go to another screen after resetting some things.
select edit
then theres two options, select the second number (msid i believe) (write it down first)and change the number to ten 1's (thats 1111111111)
then hit menu on your phone pad and select "commit"
the phone will reset itself.
now do those steps again but enter the old msid number i told you to write down, back into where the ten 1's are.
then hit menu on your phone pad again and select "commit"
the phone will reset itself.
it should be okay after this and you should recieve texts and voicemails from your stock apps.
note: i uninstalled and disabled google voice from both my phone and through the google voice web site settings.

I had the same issue. When you set up voice you integrated your sprint phone number with google voice. Uninstall gv and reinstall gv. On the first screen it asks you to integrate your phone number with gv. Skip that and proceed with normal install. All your issues will clear up.
Sent from my PC36100 using XDA App

Not a big fan of Google voice bit good luck
Sent from my Evo using xda premium

Gv is pretty cool. You can set up different voice mail answer messages for different people. I have one for my wife and one for everyone else. Plus it'll dictate messages for you if you don't want folks to know you are checking you're vm.
Sent from my PC36100 using XDA App

Visual Voicemail, how to undo it?

A while back I decided to try AT&T's Visual Voicemail (VV) instead of the built-in app. I'd like to remove it now and revert to the original app but I'm not sure exactly how.
My issues with VV which if I could rectify would make it so I would keep it....
When I get a call that goes to voicemail, the green "phone" app on the home screen will show that i had received a call, but it does not clue me in to that I have a message waiting for me in a different app (Visual Voicemail). So, unless I check VV every time I've missed a call, I have nothing showing me on the main screen that the message is sitting there waiting. At least with the built-in app that came on the phone, I'd see that there was a message waiting and I could have the phone call the voicemail number so I could retrieve the message..
So, either how do I make VV hook up better to the phone app so that it warns me, or if that can't be done, how do I disable VV and make calls go back to the original voicemail app that came with the phone? I'm not sure if simply deleting VV will make everything revert, or if I might need to contact AT$T or possibly have to do something else.....

BTT

Use Titanium Backup to freeze it, that's what I did and also if you have a Google Voice number you can fwd your voicemails to GV and integrate that into the call log and listen to your VM straight from the call log without the need for att voicemail app. You can search on XDA for the tutorial or if you wait I can look up the thread and place it here when I get home.
Erik

ricco333 said:
Use Titanium Backup to freeze it, that's what I did and also if you have a Google Voice number you can fwd your voicemails to GV and integrate that into the call log and listen to your VM straight from the call log without the need for att voicemail app. You can search on XDA for the tutorial or if you wait I can look up the thread and place it here when I get home.
Erik
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Click to collapse
Thank you for your response! I ended up calling AT&T and having them disconnect it, from their end. They then had me dial "1" and set up my "old" voicemail. Now, at least when I get a voicemail I get some sort of notification, instead of having to open AT&T VV every time I pick up the phone to see if I might have missed a call and gotten a voice message.
If you could link to the tutorial, I'd appreciate it!!!
Curious though...when I go into the settings of the voicemail, the top line shows "Service" (followed by Setup, Notification Sound, & Vibrate). Clicking on "Service" I have a choice of "My carrier" & "Google Voice". I have it set to "My carrier".
I did install GV a while back but never used it. When I click on GV I do have a phone number listed, along with a "welcome" message form GV.. What to do with it, I don't know, so any tutorial or guidance would be quite helpful and appreciated!!!
There may be a multitude of great things that GV can do, but all I'm currently looking for is a way that when I miss a call and the caller leaves a message, that I get notified, and don't have to actively go searching on the phone just to see if I might have gotten a message. My notifications bar at the top is so overcrowded that a voicemail-waiting icon will typically not be on-screen. So, if GV will put a notification on either the lock screen or on the bottom of the home screen near the "phone" icon, I'd be a happy man!!

You could have just deleted the apk from system/app folder
Sent from my Optimus G Pro using XDA Premium 4 mobile app