Develop Bugs

apps with live tiles crashing...

I've noticed lately that any app I download that has a live tile crashes when I try to run it. Any other app runs fine. I was curious that this might be a result of the 15 push app limit. So, I went thru all my apps that have live tiles, removed them from my start screen, and unchecked "live tile," "push notification" or whatever option they had. This did not fix the problem, even after a reboot. If i re-pin one of the old apps and enable live tile, they work just fine.
I'm wondering this is just a glitch with my phone, or whether wp7 doesn't have the ability to release the "hold" that an app has on one of the 15 available channels. Is anyone having this same experience?

Did you ever find a resolution for this other than a hard rest? I am experiencing the same problem and have also tried disabling all my notification apps. Im debating weather I should wait till NoDo and see if it fixes the problem before I hard reset.
On another note, is there any way or do any of my games data get saved when hard resetting? I really dont want to loose that saved data.
Thanks.

jmerrey said:
I'm wondering this is just a glitch with my phone, or whether wp7 doesn't have the ability to release the "hold" that an app has on one of the 15 available channels. Is anyone having this same experience?
Click to expand...
Click to collapse
It's quite possible that the installed apps aren't handling the disabling of notifications correctly and clearing the channel. So if they've already registered a channel, they'll still count towards the 15.
Try uninstalling one of them, and check if that helps.
Incidentally, the apps shouldn't crash when they can't register a channel, they should catch the error and let you know. Let the developer know what's happening so they can fix it (don't do it via a review, try emailing them).

dgaust said:
It's quite possible that the installed apps aren't handling the disabling of notifications correctly and clearing the channel. So if they've already registered a channel, they'll still count towards the 15.
Try uninstalling one of them, and check if that helps.
Incidentally, the apps shouldn't crash when they can't register a channel, they should catch the error and let you know. Let the developer know what's happening so they can fix it (don't do it via a review, try emailing them).
Click to expand...
Click to collapse
It definately seems like the apps are not releasing the channel properly. Is there any way to go into the registry and manually removed them? Also I have removed several of the apps that had Live Tilese enabled then disabled but I still cannot enable Live Tiles in new apps without receiving an error.
Edit: I went through and removed several other apps including one in which I was having issues on and off with live tiles. After uninstalling that app Live Tiles seems to be working on all my other apps. I'm not sure if the problem was the specific app or not but the issue appears to be cleared up. Thanks dgaust for the advise.

guys, i have 4 email live tile, HTC, Mo tweet, and i do not have any issues, i am using HD7.

It's not a problem with your phone, it's a problem in the app. The SDK launchs a exception when you are over 15. Write to the developper to fix this problem

lodz35 said:
It's not a problem with your phone, it's a problem in the app. The SDK launchs a exception when you are over 15. Write to the developper to fix this problem
Click to expand...
Click to collapse
The problem I as having was that I wasnt over the 15 limit, I was at something closer to 5-10 but some of my previous apps apparently had not removed themselves from the list when I disabled them.

truffle1234 said:
guys, i have 4 email live tile, HTC, Mo tweet, and i do not have any issues, i am using HD7.
Click to expand...
Click to collapse
Well none of the MS apps count towards the live tile limits. but even the you were no where near the 15 limit.

[LIST] Post-NoDo Update - Quirks, Problems, Issues [UPDATED LIST]

I didn't see a thread about any issues regarding post-Nodo forced update. I originally posted my issue, but have since resolved mine, but there are some out there with issues. Post them here, I'll try to keep main page updated w/ any options/suggestions for FIXES. Thanks
Samsung Focus
3rd Party Live Tiles loss of function (FIX - Hard-Reset, but consider ramifications (Keep NoDo update, but lose Chevron) - (1 user)
Theme color changers - (1 user)
USB Connection w/ Zune issue, will transfer a certain amount (i.e. ~4gb) and then present with an error - (3 users - 3 have SD cards installed - Error code c000d124d reported by 1, not sure of other 2)
Attempt to access "find my phone" - gives "setting up find my phone" - dialog box with OK option - phone immediately returns back to start screen - (1 user)
Phone has been displaying the roaming triangle and cell data not working as long as the data roaming options is "don't roam" - (1 user)
HTC HD7
Loss of vibration on connect (when making a phone call) - (1 user)
Official Twitter App crash when clicking on link within a twit - (1 user)
Dell Venue Pro
Increase in phone crash, especially in IE - (1 user)
LG
Loss of all synced Zune Pass material and playlists during sync - (1 user)
Unknown Manufacturer
Loss of Calendar and Contact sync capabilities w/ Live account - (1 user)
More than one Manufacturer
Poor screen quality on certain web pages (i.e. Bing pictures, WPCentral webpage) - (4 users)
Lock screen screen wrapping not functioning - (2 users - 1 after pre-NoDo force, 1 after NoDo force)
Some users have experienced loss of 3rd Party Live Tiles and FIXED with uninstall w/ re-installing. Others, including myself, have had no luck w/ uninstall-reinstall fix, but did have success w/ Hard Reset.

Weatherbug works just fine for me. Motweets does as well. AP mobile and flixster work as well. Everything is working for me. Not problems here.

Lucky dog
Nice. I guess it's a personal issue with my device. I've heard of people having this issue just in general, and sometimes a hard reset worked. I'm just afraid of going back to the original pre-pre-nodo settings. Would that be the case? or would a hard reset still have nodo update on it?

everything is working good for me as well....only app giving me problems is one of the theme color changers and just my luck is was my fav one...no problems with marketplace apps...

I just updated my Focus on AT&T. The only problem I've found is with the Zune software. I'm currently re-syncing my entire music collection back to the phone (since I had to remove a lot of content to get the install to go through), and after a random amount of time, the sync will stop. The error is that the USB connection has been removed, but it hasn't been touched.

webbstar842 said:
Nice. I guess it's a personal issue with my device. I've heard of people having this issue just in general, and sometimes a hard reset worked. I'm just afraid of going back to the original pre-pre-nodo settings. Would that be the case? or would a hard reset still have nodo update on it?
Click to expand...
Click to collapse
Some of my live tiles have been blank in the past but rebooting fixed some, just opening the program from the tile fixed some, re-pinning fixed one and reinstalling fixed another.

Anybody notice that you make a phone call it no longer vibrates on connect? I really liked that... wonder if there's a way to bring it back...?

I played it safe and uninstalled all 3rd party apps, deleted all provxml files but left it dev unlocked as i did nodo update. Seems to have paid off cos it is still unlocked and sideloading is still possible.

dememted1 said:
I played it safe and uninstalled all 3rd party apps, deleted all provxml files but left it dev unlocked as i did nodo update. Seems to have paid off cos it is still unlocked and sideloading is still possible.
Click to expand...
Click to collapse
QUite unnecessary if you would've followed the Prevent Relock instructions. I just left mine registry unlocked and updated to NoDo and my phone and all 3rd party apps are still functional. Even installed an XAP just to be sure.

Please have these types of discussions in WP7 General. These do not contribute or add anything specifically along the lines of hacking WP7, just discussing official update issues.
~~Tito~~

~~Tito~~ said:
Please have these types of discussions in WP7 General. These do not contribute or add anything specifically along the lines of hacking WP7, just discussing official update issues.
~~Tito~~
Click to expand...
Click to collapse
10-4 there big dog. So, about this vibrate on connect issue...anybody got any ideas? Maybe it's a setting in the registry?

Posted this on the Omnia form but no replies....Screen resoluti1on on my Omnia is poorer for some web pages (specifically noticed the pictures on Bing are really banded but used to be crystal clear, WPCentral webpage also even more banded than it used to be).
Anyone else noticed this? was hoping there may be a firmware fix, but haven't found anything (was running XEN JK1 prior to the NoDo update).

gc48067 said:
Posted this on the Omnia form but no replies....Screen resoluti1on on my Omnia is poorer for some web pages (specifically noticed the pictures on Bing are really banded but used to be crystal clear, WPCentral webpage also even more banded than it used to be).
Anyone else noticed this? was hoping there may be a firmware fix, but haven't found anything (was running XEN JK1 prior to the NoDo update).
Click to expand...
Click to collapse
I thought it was just me but now that you mention it I have noticed this. I have a samsung focus.

eternalemb said:
10-4 there big dog. So, about this vibrate on connect issue...anybody got any ideas? Maybe it's a setting in the registry?
Click to expand...
Click to collapse
I still have the vibrate on connect on my T-MoUS HD7
Sent from my HD7 using Board Express

TOA Duck said:
I thought it was just me but now that you mention it I have noticed this. I have a samsung focus.
Click to expand...
Click to collapse
woah, I just noticed the same thing, samsung focus here
also, when i attempt to access "find my phone" it gives me a "setting up find my phone..." dialog box with an ok button, when I hit the ok it goes back to my start screen

Fixed my issue
I said "F it" and did a hard reset, and, voila, after downloading all my 3rd party apps again, the live tiles are working. Didn't take long to set everything back up, as outlook had all of my contacts set up. It restored to factory settings, but with NoDo update

Yahoo! Issues
I installed NoDo Yesterday and this morning I went to check my e-mails however now I cant sync my e-mails with yahoo! anymore =S anyone else having the same problem? Or hopefully know how to fix it?

Nevermind fixed it myself apparently when it updated to NoDo Yahoo! figured it connecting was suspicious so I changed my password and all works now =) Thanks anyway!

I lost windows live calendar and contact sync. Even inside of Settings>email & accounts>Windows Live, I only have the checkbox to sync email. I tried adding another Windows Live account and that is able to sync both contacts and calendar. I am going to try to remove the original account and re-add it. Will post results shortly.
Edit: So you can't even delete the original Windows Live account you set your phone up with. I don't want to hard reset, but I will if I have to. Any other ideas?

I noticed after the Pre-NoDo Update that on the Lock Screen text is running off the screen instead of wrapping, so now it looks like utter **** in addition to being unreadable because my Calendar is filled with items that may start off the same, but the part that isn't hte same is off the screen. I'm 100% sure this was wrapping before that Pre-Update. Before it looked like this:
Calendar Item Line 1
Calendar Item Line 2
Calendar Location
Time
Now it looks like this:
Calendar Item Line 1 Cale {rest cut off}
Location
Time

Push Notification Frustration

There's been a boatload of new apps this week and alot of them feature push and toast notifications the Facebook update and the Kik app. I haven't been able to get push working for either app. My push works perfectly every time for IM PLUS but nothing else. I went and turned push and toast notifications off for my older apps and still no push for fb and kik I even uninstalled and reinstalled both and still no push. Anybody else having these issues? Can we restart push notifications somehow? I'm considering restarting the whole phone
For u early mango users is there a way in settings to manage ur push and toast notifications instead of going into each app and turning them off/on? I hope they fix this in mango

deadwrong03 said:
There's been a boatload of new apps this week and alot of them feature push and toast notifications the Facebook update and the Kik app. I haven't been able to get push working for either app. My push works perfectly every time for IM PLUS but nothing else. I went and turned push and toast notifications off for my older apps and still no push for fb and kik I even uninstalled and reinstalled both and still no push. Anybody else having these issues? Can we restart push notifications somehow? I'm considering restarting the whole phone
For u early mango users is there a way in settings to manage ur push and toast notifications instead of going into each app and turning them off/on? I hope they fix this in mango
Click to expand...
Click to collapse
If your device is developer unlocked so you can deploy a registry editor (or own an LG device which has the editor built in), you can follow the steps described here to get notifications back working. I did it several times and it works for sure.
Now that I applied the mango pre-release there doesn't seem to be the need for tweaking anymore. All my apps recieve and show notifications just fine.

Remember there's a limit to the number of apps that can be "live" at once which I think is 15 at the moment. If you've reached that limit then you need to turn PN off in some apps. The limit is raised to 30 in Mango.

Peew971 said:
Remember there's a limit to the number of apps that can be "live" at once which I think is 15 at the moment. If you've reached that limit then you need to turn PN off in some apps. The limit is raised to 30 in Mango.
Click to expand...
Click to collapse
I have never been able to receive push properly, hour long delays, no deliveries...
mango changes it all. I can tell you push has been working without noticable delay for almost a day now. It seems really stable both on and off WiFi. Seems like they got it right

Everytime I hard reset everything works fine for 2-3 weeks but then dies later. Give it a solid month to see if it's really fixed

I really don't want to hard reset. If u hard reset are ur contacts backed up in your live account? And do you have to redownload the apps u had before or can u just sync with Zune to get ur apps back?
I'm glad to hear mango seems to have push fixed this is frustrating how it seems everybody in all the video reviews of apps and forums seem to have push working or atleast the majority of people

It's because reviewers probably reset often but also are in the US where the issue is rare.
Everytime I reset my contacts are synched with my live account but that's part of my settings. Most apps downloaded from the Zune software come back but the missing ones and those downloaded from the phone must be reinstalled manually. Can't wait for Mango as this is a pain.
Oh, if you have games you'll lose your saves.
Sent from my Samsung Omnia 7 using XDA Windows Phone 7 App

Peew971 said:
Everytime I hard reset everything works fine for 2-3 weeks but then dies later. Give it a solid month to see if it's really fixed
Click to expand...
Click to collapse
mine always broke within an hour. So yeah this is a major improvement so far.

with NoDo -rarely- uninstalling and reinstalling an app _multiple times_ solved the problem. At least that's what some users told me

andycted said:
with NoDo -rarely- uninstalling and reinstalling an app _multiple times_ solved the problem. At least that's what some users told me
Click to expand...
Click to collapse
well I can tell you that's not true.
they had to recode the push system for Mango because the European carriers handle the data connections differently.
It's still not perfect btw. I have an occasional push not coming trough.
hopefully these links can be ironed out for the final release. I'll keep testing and see id it will remain working.

Marvin_S said:
well I can tell you that's not true.
they had to recode the push system for Mango because the European carriers handle the data connections differently.
It's still not perfect btw. I have an occasional push not coming trough.
hopefully these links can be ironed out for the final release. I'll keep testing and see id it will remain working.
Click to expand...
Click to collapse
We are talking about different issues. Microsoft acknowledged problems with their phone internal push database (and registry) where applications remained there even after uninstalled. This created a problem of:
- reaching 15 limit
- same app reinstalled got a different channel id which wasn't written in the registry
What you're speaking of is just the fact that some european networks close the connections much more aggressively than in the US AND that they didn't take into consideration too much the fact that you can be on wifi behind mountains of proxies and routers. In the end they tried to save battery, which is not bad, but in some instances made the live tile connection unreliable.

Ugh - @WinPhoneSupport: "We'd suggest restoring your backup ..."

Well, first of all hello to everyone! I am new in here but have been visiting XDA for a pretty long time now.
Now with the introduction aside, let me get to my issue.
I don't know if you have noticed some problems with non-working live tiles of apps pinned at the home screen, the inability to connect to messaging (Live Messenger, Facebook chat) or other general problems.
Well, I contacted @WinPhoneSupport (as well as many, many other people) to report two problems (the first two mentioned above) that I'm currently experiencing. I was advised by them to restart my phone and then pull my battery for at least two minutes in order to see what happens. So, I left my battery out overnight but my problems weren't fixed.
I was told then to restore my backup and reinstall Mango
After thinking about it for some hours, I thought it would be better to start over again by doing a factory reset but then I suddenly remembered that some things I care about were not saved in the Zune "backup" so now I'm stuck again with the problem.
So, I am now in a dilemma; should I just reset my phone and go my way up till Mango from RTM? If so, is there some homebrew that could save data which is not saved by Zune? I'm interested on saving some ringtones (not available anywhere else!) I downloaded from the Insider app. [ I was considereing using the Windows Phone Device Manager but it can't identified my phone (dev unlocked). ]
or
Is there any way I could possibly fix the "Can't connect to see who's online" error message in Messaging?
I appreciate any help you can provide to my problem.

A factory reset will do. I did it and it was restores to mango, not the pre mango state. Live tiles etc works well after that.
Sent from my LG-E900

astroXP said:
Well, first of all hello to everyone! I am new in here but have been visiting XDA for a pretty long time now.
Now with the introduction aside, let me get to my issue.
I don't know if you have noticed some problems with non-working live tiles of apps pinned at the home screen, the inability to connect to messaging (Live Messenger, Facebook chat) or other general problems.
Well, I contacted @WinPhoneSupport (as well as many, many other people) to report two problems (the first two mentioned above) that I'm currently experiencing. I was advised by them to restart my phone and then pull my battery for at least two minutes in order to see what happens. So, I left my battery out overnight but my problems weren't fixed.
I was told then to restore my backup and reinstall Mango
After thinking about it for some hours, I thought it would be better to start over again by doing a factory reset but then I suddenly remembered that some things I care about were not saved in the Zune "backup" so now I'm stuck again with the problem.
So, I am now in a dilemma; should I just reset my phone and go my way up till Mango from RTM? If so, is there some homebrew that could save data which is not saved by Zune? I'm interested on saving some ringtones (not available anywhere else!) I downloaded from the Insider app. [ I was considereing using the Windows Phone Device Manager but it can't identified my phone (dev unlocked). ]
or
Is there any way I could possibly fix the "Can't connect to see who's online" error message in Messaging?
I appreciate any help you can provide to my problem.
Click to expand...
Click to collapse
I would advise you to reconsider if there is any data that you would like to keep or unwilling to drop before doing any reset...

weijoon said:
I would advise you to reconsider if there is any data that you would like to keep or unwilling to drop before doing any reset...
Click to expand...
Click to collapse
Yes, there's information I would like to keep but I don't know how
For example:
I downloaded 5 ringtones from the "Insider" app, at first I thought Zune would sync them into the Music folder (PC) but that was not the case.
There are a few SMS I would like to keep, they're not that important but it'd be nice to have 'em.
I suppose there's nothing I can do to save my game scores.
I think that's it, I can't remember of anything else Zune hasn't already save on my PC.
I know I could use Windows Phone Device Manager but I can't get it to work. (Yes, my phone it's dev unlocked)

You can try to copy your sms to a word document and upload it to skydrive. But you won't be able to import them back into messaging hub. As for gamescores, only XBOX live games will be saved.

They really need to alter the way Zune does backups. I have some live tiles that wont function but i'll be damned if i have to reset and they install all of my apps and tile locations again.

@morpheuszg That's a good idea, simple but that'll do it
And yes! MSFT gotta do something with Zune when it comes to backing up
Does anyone know whether Windows Phone Device Manager can access the ringtone folder in WP7 and if it's Mango ready?

None of your games progress will be saved, including Xbox Live games. What you wont lose are the achievements you've already unlocked, but you will have to play those games again from the beginning if you havent finished them already.
Best thing you could do is finish whatever games you want, forward your sms's to another phone where you can send them back again (or copy to word as suggested). I have pinged Joe Belfiore & Brandon Watson several times on twitter about the lack of proper backup, add your voice as well because it really is a disgrace that there is no way to backup data we care about, on the phone that is supposed to be all about the people and things we care about.

Question Pixel 6 pro-Google dialer

Good morning. Does anyone have any idea how I can solve the problem I have with the google dialer? When I am called, it takes a long time for the screen to turn on while the sound is ringing and it is generally slow to show who is calling .... I have tried to clear the application cache .... I have checked that irrelevant applications do not have access to the phone application but nothing .... Is there a solution? Thanks

I have the same issue, it actually started with my Pixel 4 XL. Back then I thought maybe it's just getting old. Now I'm having the exact same issue with my P6P. Tried a factory reset thinking it might have been something that migrated with my backup but that did not help.

I'm chiming in only to say I haven't seen this problem, and hope you figure it out. Not rooted? No custom kernel?

Not rooted and no custom kernel, been considering those as a solution

I never tried the google dialer. Didn't trust the phone enough to put a sim in it until I had self-built google-free aosp (now grapheme) installed. I have not experienced this with aosp dialer.

eddiedimitris said:
Good morning. Does anyone have any idea how I can solve the problem I have with the google dialer? When I am called, it takes a long time for the screen to turn on while the sound is ringing and it is generally slow to show who is calling .... I have tried to clear the application cache .... I have checked that irrelevant applications do not have access to the phone application but nothing .... Is there a solution? Thanks
Click to expand...
Click to collapse
Did you ever solve this? Not even a factory reset seems to solve it for me

slimfady said:
Did you ever solve this? Not even a factory reset seems to solve it for me
Click to expand...
Click to collapse
Which update is your phone on? November or December? If November, maybe try manually flashing the December update, potentially removing the "-w " so that it doesn't wipe your phone.

roirraW edor ehT said:
Which update is your phone on? November or December? If November, maybe try manually flashing the December update, potentially removing the "-w " so that it doesn't wipe your phone.
Click to expand...
Click to collapse
I'm on the December update, but had it even on the November build

When I open the Google dialer and click on the button to pop up the numbers it's very slow to open up

slimfady said:
I'm on the December update, but had it even on the November build
Click to expand...
Click to collapse
When you factory reset, did you test the Google dialer without restoring any of your old apps or data?
If the January update doesn't fix it for you when it comes out, I'd consider trying that.

Tried before restoring the apps, but I did restore my contacts and SMS. Same result. Could it be something related to my contacts (around 1400 contacts)?

slimfady said:
Tried before restoring the apps, but I did restore my contacts and SMS. Same result. Could it be something related to my contacts (around 1400 contacts)?
Click to expand...
Click to collapse
I doubt it, although I "only" have 635 contacts. Right now I'd say everything is suspect, however. You've got to eliminate every possibility.
I might suspect the number/size of SMS before the number of contacts, but it's worth eliminating both at the same time just to see. Or, as I said, wait until the late January update, but if you still have the problem then you'd have to start from scratch yet again to eliminate those possibilities.

roirraW edor ehT said:
I doubt it, although I "only" have 635 contacts. Right now I'd say everything is suspect, however. You've got to eliminate every possibility.
I might suspect the number/size of SMS before the number of contacts, but it's worth eliminating both at the same time just to see. Or, as I said, wait until the late January update, but if you still have the problem then you'd have to start from scratch yet again to eliminate those possibilities.
Click to expand...
Click to collapse
Thanks, will give it a shot after the January update drops

My best guess is that this delay happens when you have got paired an android wear with your phone. Just for testing, I paired amazfit gtr 3 pro with my P6P and this delay does not occur.
But at the same time, If you are running aosp rom, this delay doesn't happen with the dialer even with android wear paired. Strange

asif4self said:
My best guess is that this delay happens when you have got paired an android wear with your phone. Just for testing, I paired amazfit gtr 3 pro with my P6P and this delay does not occur.
But at the same time, If you are running aosp rom, this delay doesn't happen with the dialer even with android wear paired. Strange
Click to expand...
Click to collapse
Interesting thought, I don't have an Android wear watch paired but I have a fitbit Versa. I haven't had this issue since the January update plus a full wipe.
I had a seperate theory which is related to the number of Google accounts I have on my phone (I had 4 before wiping). I'll keep an eye on it and try to unpair the watch if it re-occurs.

slimfady said:
Interesting thought, I don't have an Android wear watch paired but I have a fitbit Versa. I haven't had this issue since the January update plus a full wipe.
I had a seperate theory which is related to the number of Google accounts I have on my phone (I had 4 before wiping). I'll keep an eye on it and try to unpair the watch if it re-occurs.
Click to expand...
Click to collapse
Well well well, I acted as per your theory and deleted all my google account except one that is linked to contacts and I am experiencing quite instant call-in and call-out screen and the contacts also show almost instantly.
Its a shame that android is google's own product and these issues (having more than google account) jeopardize the whole experience. I have read a lot of posts on reddit and other forums for the the same issue and all what google guys suggest is factory reset which is not a pleasant way and the problem persists after that.
Maybe I am too quick to give my feedback and this issue resurfaces even with 1 account. Will keep an eye on that and will post my further findings.

asif4self said:
Well well well, I acted as per your theory and deleted all my google account except one that is linked to contacts and I am experiencing quite instant call-in and call-out screen and the contacts also show almost instantly.
Its a shame that android is google's own product and these issues (having more than google account) jeopardize the whole experience. I have read a lot of posts on reddit and other forums for the the same issue and all what google guys suggest is factory reset which is not a pleasant way and the problem persists after that.
Maybe I am too quick to give my feedback and this issue resurfaces even with 1 account. Will keep an eye on that and will post my further findings.
Click to expand...
Click to collapse
I think it's confirmed. I've added two more accounts and the call screen is now back to taking forever to showup when I get a call

slimfady said:
I think it's confirmed. I've added two more accounts and the call screen is now back to taking forever to showup when I get a call
Click to expand...
Click to collapse
Yeah I reconfirm it as well, no delay in call screens if having 1 Gmail account only.
Culprit is Google phone app I guess, may be it goes through all accounts to search n display the contact that cause this delay. I have tried Google phone app on samsung s21 ultra too n there is same delay with having more than 1 accounts while Samsung own dialer app doesn't suffer this issue.