Hello there!
I'm having a bit of bother with my HTC Desire Z, I've searched around the internet for an answer but with no prevail.
My settings have disappeared, on my all programs list the settings icon has disappeared and whenever I drag the drop-down bar at the top and select "All Settings" the drop-bar force closes. If I do this twice the drop-down bar disappears.
I have tried factory resetting, twice, however the problem kept occurring. Otherwise the phone seems operational, I did have a few problems the night before as it kept freezing when updating all the apps however it got over that.
I had considered trying to put a custom ROM on it seeing if that would resolve the problem however I cannot turn on USB debugging and the process of putting a custom ROM looks complicated.
It's a stock phone, so it's not related to any network, I got it off eBuyer.com
If anyone could help it would be greatly appreciated!
Thank you
Related
just uninstalled some apps and now my desire keeps restarting the sense saying "the application HTC sense (process com.htc.launcher) has stopped unexpectadley.please try again. phone is now useless even using an app killer on sense it just restarts and round in circles i go. now unable to use any function of the phone has any one encountered this and can help?
same here
did you manage to find a solution to the problem ?
reinstalling all the removed application hasn't changed a thingh - keeps crashing
I tought the problem might have been with either some LCOALE plug-in that where still in some profiles o Beautiful Widget that where still on some screen but reinstalling them makes no difference
Hard reset is the only option i can see at the moment
I've encountered his yesterday when I tried to switch to another Scene.
Anyway, I found a way around this without having to hard reset.
Everytime you see the force close button, tap it. But all the while, spam the hardware search key until the search bar shows up. Type the first few letters for "Applications". You should be able to access the Applications settings menu. Go into "Manage applications". Go into "HTC Sense" and tap "Clear data". This will erase all your Scenes but it's better than doing a hard reset.
thanks ohyeahar your suggestion was very helpfull
I got to the applications but "manage application" would force close as well - so I searched for settings and was able to get to "Personalize" and "Change the Scenes" to the "Clean State" (probably any othe default scene would have worked as well) and stopping the FC loop -
that leades me to belive the problem was probably caused by beautiful widged being uninstalled (it was my clock)
The easiest solution to this type of problem is to go into safe mode.
Power down the device, and then power on again whilst holding down Menu, and keep Menu held down until the device is fully booted.
You will now be in safe mode (it will say safe mode in the bottom left corner), which prevents all 3rd party apps and widgets from running.
You can then uninstall/delete or whatever.
Regards,
Dave
Thanks Dave was not aware of that possibility and I'm sure it'll be usefull in the future
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FC again
well I'm having the same problem again ....
I probably got a bit over confident knowing that a safe mode existed and tried to switch to a saved screen configuration that still included the BW clock and the loop started all over again but now - even after deleting all the custom scenes - even choosing the clean slate scene doesn't help
if I go in SafeMode it still FC the sense UI and reboots the device.....
and "Manage Application" was FC even before when everything also was working
I feel like I'm back using WinMobile phones :-(
even after killing all the running processes it still do the same FC loop - I'll guess there are no other option but to HR
what will I lose by doing-it? and what is the best procedure to use?
thanks
Try this site myhtcdesire.com/tutorials as it has details for fixing the problem.
thanks for the link chesterdob but that solution was already posted by ohyeahar (look at post #3) and in my case doesn't work becouse "manage applications" causes a FC of it's own
how can I make a Hard Reset in this situation ?
Hey there.. I just installed the Energy ROM after having received this phone as a gift from a friend (with an unknown other ROM installed). I haven't had any problems with it for several weeks until just earlier today when the Quick List has decided to randomly start appearing on my screen. I don't even know how to trigger that screen to appear myself, but I can leave my phone unlocked on my desk and it'll randomly show the Quick List for a little while, then it'll vanish, sometimes extremely quickly. But I can't do anything on the phone anymore since it's constantly appearing and interrupting whatever I'm trying to do.
Like I said, I attempted to install an Energy ROM (Energy.RHODIUM.21916.Sense2.5.Cookie.2.0.Mar.08.7z, according to the file I downloaded from the Energy website) and it just finished no more than 30 minutes ago. As soon as I turned the phone back on from a reboot, that dang Quick List screen appeared.
Does anyone know why it keeps popping up and how I can get it to quit? Or is there some way I can just disable the Quick List altogether (as the options on it aren't really useful anyway..)? Thanks for any help ya'll can provide!
Started having this problem a few weeks ago. Did some hardresets, some task29 and tried different roms. But this quick list keeps appearing outof nowhere. Starts to get frustrating.
It's happening again...
So, for no reason that I could tell, it magically started working again (same rom as listed above) and I never saw the Quick List window again until today.
Today, I was using that same ROM as before, but the Quick List window started appearing. I thought that perhaps it was just something to do with that build, so I upgraded to the English build available at (well, tried giving the link but apparently I haven't posted enough, so never mind). It's at "http : // Energy Roms dot com forward slash www forward slash flavors forward slash sencity.html" for the HTC Touch Pro 2 Cookie (April 8, 2011 version). The ROM installs without a problem (absent the annoying attempts to get the phone to not constantly display the Quick List) but as soon as I power the phone on, the Quick List starts blinking on again.
I searched around as before for a solution and thought I could just disable the setting so that when I hold the end call button, it displays the Quick List, but after 10+ attempts to get to the settings window without the Quick List appearing and interrupting me (then closing itself automatically and displaying the Home screen), I finally got the setting saved and it didn't change anything.
Is it possible to just turn the Quick List feature off? Is there some known reason why it has possessed my phone? Thanks for any help ya'll can give.
Is there still no solution for self appearing Quick List? because I have the same problem :/
EDIT:
I've solved it The front keys flex need to be reconnected to main flex because "endkey" was self pushed what in energy rom is configured to turn on Quick List.
I am getting this error message essentially making the phone useless. I got notification I had an update on Friday. It auto updated, I installed it, it rebooted, and this message continuously pops up and I cant use anything. Factory reset did nothing, and the only semi work around is I was able to get Nova Launcher on there. It semi works but the message comes up every time I lock and unlock the phone.
Nobody seems to know the answer to what the hell this is or what happened but I need someone who is smarter than I to help me fix it please. Any advice is very much appreciated. Phone is unrooted.
Thanks in advance.
Go to setting, General, Apps, All Apps, and fine "Home". Clear cache and reboot.
blackangst said:
Go to setting, General, Apps, All Apps, and fine "Home". Clear cache and reboot.
Click to expand...
Click to collapse
tried that, it didn't seem to work. Is there something I'm missing? Do certain apps cause this?
Having the same issue right after updating to 6.0; clearing cache didn't work for me either. I suppose I'll try a different launcher in the meanwhile.
"Unfortunately, Home has stopped
I am now rooted using the video instructions from ROOT JUNKY, but I am getting this error message "Unfortunately, Home has stopped" I went to the Apps setting and resets app preference and also clear the home cache but to no effect. i am able to get the simple home setting but not the other advance home setting. please help if you can. Thanks inadvance
LG G4 H815
Problem solved for Lg G4. Go to Settings, General, Apps swipe left to "All" then scroll down to "HOME" not easy home. Open it and clear cache and also "clear data" you will get a warning message when you try to clear data, but that's ok. I was afraid to do this but it works for me, It will only clear and Home screen preference or shortcut you had. You can setup your preferred shortcuts after again. restart and select "Home" as your default. Let me know if this helps
Think not.. Still home crashes
Nope, that's not a fix. All it did was wreck my app placements and settings.. Nothing else. Immediately after clearing the cache and data it crashed exactly the same way.
Home has stopped is becoming increasingly annoying, and also increasing in frequency. I'm going to try Uninstalling the app update that started it all: Voice Mate 4.70.10.
I'll see if this works. If so I'll post here. If not, consider this an open thread and hopefully someone in the G4 community with some skills and knowledge will find a solution.
Anyone found a solution to this problem?
Unfortunately home has stopped!!!!!!!!!
Talend said:
I am getting this error message essentially making the phone useless. I got notification I had an update on Friday. It auto updated, I installed it, it rebooted, and this message continuously pops up and I cant use anything. Factory reset did nothing, and the only semi work around is I was able to get Nova Launcher on there. It semi works but the message comes up every time I lock and unlock the phone.
Nobody seems to know the answer to what the hell this is or what happened but I need someone who is smarter than I to help me fix it please. Any advice is very much appreciated. Phone is unrooted.
Thanks in advance.
Click to expand...
Click to collapse
If you have an LG G4 you may have seen this message and waited for the home screen to re-start again, only to happen again and again, I’ve searched all the forums to no avail, so I installed another home screen to got rid of the problem, now have a permanent fix, you have to disable Smart Bulletins:
Go to apps, hit menu, select home screen settings, turn off Smart Bulletins.
Hello there,
I am posting this thread with a problem. Roughly a year ago I purchased the HTC M9 (after 2 very satisfied years using the M7). Up untill about a week ago everything was working fine for me, the only small issue I've had so far is the lack of memory space. Although this issue was easily solved by simply upgrading my device using a Sandisk SD card.
However, since a couple of days my device started overheating very quickly and lagging. Again, I tried to fix this by rebooting the phone and using CCleaner to clean up some of the junk on the device. Now here comes the actual problem: this morning I was simply using the Youtube app to watch a video when my device suddenly crashed (with 50% battery life). I plugged my phone into a charger and booted up the device again but I get a an error report saying "Sense Home stopped working", which means I'm currently unable to use my device. For some reason the HTC report function is bugged aswell, as I cannot seem to send an error report to HTC.
Can anybody tell me what is going on here and how I could solve this problem? I'm very dependent on my phone because of university and work and would like to fix this as soon as possible and preferably not with a hard reset.
Thanks in advance.
Okay I went ahead and tried out something myself based on the following on a thread on androidcentral com titled ""Unfortunately, HTC Sense has stopped" loop" (I'm not allowed to post links yet)
So I went to Apps and cleared the cache of the Sense Home app (without being in safe mode). My phone started working again, but I lost alot of information as apps like Whatsapp and Google Chrome are completely reset and I lost my contacts. Is there any way I can fix this process?
I cleared my cache but my device is still keeping me in that damned Loop. I don't want to lose my pictures or videos. What else can I do? I have an HTC One M9.
Solution to Sense Home crash loop
Kamir Tyree said:
I cleared my cache but my device is still keeping me in that damned Loop. I don't want to lose my pictures or videos. What else can I do? I have an HTC One M9.
Click to expand...
Click to collapse
Quoting the page: crowdsupport.telstra dot com dot au/t5/Device-Updates/HTC-M9-Marshmallow-6-0-update-causes-problems/td-p/577965
"Boot the phone as per normal, ignore the "Sense Home has stopped" message for now.
Pull down the notification drawer,
Tap on the cog to get into settings (once in settings clicking ok on the "Sense home has stopped" message should make it dissapear so you can see what you are doing),
Go into Apps,
Go into Sense Home,
Tap on storage,
Tap on "Clear Data".
This will delete all the data stored with the Sense Home app, not your photos or messages of contacts or anything like that.
You will have to re-configure your home screen(s) though :-/
Once you've done that you should be good to go.....You may need to reboot."
I have the same problem which started at the same time.
Tried everything, clearing Sense cache, system cache from recovery, installed custom recovery and Revolution HD rom its all the same... Everytime after few minutes or hours same problem occurs! Loop Sense crashing, rebooting, wifi turning on and off by itself...
Please someone help
Hi guys, I had the same problem just two weeks ago. Tried cache clearing, factory reset, yada yada yada. Despite all the error report pop ups I managed to use Google app to get to play store, and updated sense home from there. That did the trick. I lost all my contacts and apps but still the phone works again.
devinbost said:
Quoting the page: crowdsupport.telstra dot com dot au/t5/Device-Updates/HTC-M9-Marshmallow-6-0-update-causes-problems/td-p/577965
"Boot the phone as per normal, ignore the "Sense Home has stopped" message for now.
Pull down the notification drawer,
Tap on the cog to get into settings (once in settings clicking ok on the "Sense home has stopped" message should make it dissapear so you can see what you are doing),
Go into Apps,
Go into Sense Home,
Tap on storage,
Tap on "Clear Data".
This will delete all the data stored with the Sense Home app, not your photos or messages of contacts or anything like that.
You will have to re-configure your home screen(s) though :-/
Once you've done that you should be good to go.....You may need to reboot."
Click to expand...
Click to collapse
Thanks, great solution, apps and everything still there - I was so worried. For me this problem was a show stopper, do I even consider getting another HTC phone?? Why can't HTC modify Home Sense to disable the alert, once initiated, when the battery is fully charged, then this very annoying, irritating and phone disabling problem would just go away?
I had been playing with some settings in the hidden menu and developer options sometime before this problem began but AFAIK I returned everything back to default and the phone was working fine for a while afterwards. So I am not sure exactly why the Wifi and bluetooth stopped working. When I dragged down the notification bar to toggle the Wifi icon it just flashes like a strobe light and never turns on. If I go to toggle the slider in the Settings menu, it's either greyed out, or immediately slides back to Off. Discovered that the bluetooth also did the same thing, but Data connection still worked. Also for some reason the phone now took a solid 60 seconds to boot up when it used to take 30 or less.
I did a factory reset in case I had overlooked changing some option back to default, and when that didn't work I flashed stock ROM H815-20g-00-1023 (I'm ~ 95% sure it was running 20g to begin with but it might have been another letter instead) with LGUP. But the problem still persists --- I can't complete the LG setup process because the page for setting up the internet connection is either completely blank or if it does come up the checkbox for Wifi is greyed out... and even if the mobile data option is able to be selected the setup wizard will not let you proceed without Wifi.
Any idea what might be the problem and how to fix?
Many thanks!
I've looked every which way on Google for possible solutions but none of them match the scenario I'm describing. Is this really a problem that no one else has ever had? :-O