Hey guys, I bought my Desire Z off ebay, it didn't come with warranty (I regret nt paying an extra 30 bucks to get one with warranty), anyway, it was a vodafone phone but has been unlocked by me, there's a bit of dust under the screen, not much and it's only noticeable in direct sunlight, but it's annoying me. What are my options? And if I don't have any choice, how hard would it be to open the phone up and clean the LCD?
Search I remember there being an entire thread about this.
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Hello all,
I've dropped my HTC desire and the screen is neatly cracked. However it works fine, responds to all touch and commands.
After having read the forums I understand that the screen is basically two parts and I've broken the glass bit but not the actual screen (I think).
I've never opened up a phone or done any hardware repairs and not confident about doing so.
How should I get it fixed? Go to some shop? Send it off to HTC?
I'd really appreciate your help as am a design student and can't afford a big bill. It wasn't insured but they never pay out anyway do they! I was tempted to insure it now hahaha but would prefer your help.
Generally its better to replace the digitizer and lcd screen, but if you ring htc up they should tell you the best course of action, it might be a pricey repair tho
Sent from my HTC Desire using Tapatalk
Tippex said:
Hello all,
I've dropped my HTC desire and the screen is neatly cracked. However it works fine, responds to all touch and commands.
After having read the forums I understand that the screen is basically two parts and I've broken the glass bit but not the actual screen (I think).
I've never opened up a phone or done any hardware repairs and not confident about doing so.
How should I get it fixed? Go to some shop? Send it off to HTC?
I'd really appreciate your help as am a design student and can't afford a big bill. It wasn't insured but they never pay out anyway do they! I was tempted to insure it now hahaha but would prefer your help.
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1 of my friends has the same problem...but he changed the cracked screen with a new one(original screen was SLCD-the new screen is AMOLED!)
Can you post some pictures?
Hello All,
I have the HTC Desire, last night it fell out of my pocket face down. The screen shattered from the drop. The touch screen repsoniveness seems the same. Just waondering is this covered by T-Mobile UK or HTC warrant. It's been about 10 months since I had the phone. If so, how can I go about getting phone replaced.
If it is not covered how much is it likely to cost get screen replaced and how do I go about this.
Thanks
Don't think warranty covers screen damage, that would be an insurance job
Thanks for your prompt reply. I don't have insurance. Do you have any idea how much it might cost to get screen replaced and where I can go to get this done. Do HTC provide a repair service?
Haven't a clue! It's why I have my phone on my home/contents insurance
EddyOS said:
Haven't a clue! It's why I have my phone on my home/contents insurance
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Eddy is right don't forget that home/contents insurance should cover accidental damage to your phone. Warranty will in no way cover your phone i'm afraid as this will only cover inherent problems with the phone eg Microphone stops working for no reason etc. You could try going to HTC directly as they may have a service center somehere in your area (you never know til you try) a slight warning though that this can be quite a costly process to get done by HTC - there is a number to call here for you http://service.europe.htc.com/Wizard.aspx?pageid=0
also found this place through google http://www.htcrepairs.co.uk/htc_rep...el=&phone=&name=&network=Network&title=repair no idea how reputable they are so might want to check them out first . Won't hurt to ask for a quote though - But if it seems really really cheap then it may not be a good deal so be careful
Well, what probably is broken is the digitizer. You can fix this yourself for about 30 euro.
Atleast, that's what I did...
Never done such a thing in my life before, and I was kinda scared... but it turned out to be a really cool job and not that difficult!
I'm trying to find my topic, but search is down atm... When you see this post, go to my account and see for a topic I started or one I replied in recently... it's probably about the same problem with a photo of my phone back then...
warlordxxx said:
Eddy is right don't forget that home/contents insurance should cover accidental damage to your phone. Warranty will in no way cover your phone i'm afraid as this will only cover inherent problems with the phone eg Microphone stops working for no reason etc. You could try going to HTC directly as they may have a service center somehere in your area (you never know til you try) a slight warning though that this can be quite a costly process to get done by HTC - there is a number to call here for you http://service.europe.htc.com/Wizard.aspx?pageid=0
also found this place through google http://www.htcrepairs.co.uk/htc_rep...el=&phone=&name=&network=Network&title=repair no idea how reputable they are so might want to check them out first . Won't hurt to ask for a quote though - But if it seems really really cheap then it may not be a good deal so be careful
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@ZasXxSAz: Thanks, will search for your post. How can I tell if it's just the digitizer or the other screen. I read there are two screens ? The screen seems to be available for aboput £30, the assembly is the hard bit. If you say its as easy as you say it is I may just check it out.
Thanks guys.
Keep the help coming.
Thanks, I have e-mailed HTC last night. Will see what they say regarding repiar service.
Will check out the other website also.
Edit: I just checked out the htc reapirs website, I live in London, they are based in Wimbledom and aslo have a walk in service. Will email them and see if I can get a quote.
Best way just to check first as HTC can be expensive from what iv'e heard but the other place may well try ripping off as the desire is expensive.
It does indeed sound like a digitizer that is broken rather than the lcd (armoled) screen as they tend to bleed or not work at all -- think broken calculator screen and that's what you would get -- basicly the digitizer is the screen that you touch the lcd armoled is what is underneath it .. so if it is just the digitizer don't press the screen too hard incase a piece breaks off and goes through that too
Hi All
had a bit of a mishap this morning and dropped my phone off the couch, normally it would of landed on the floor (carpet) but it bounced off my morning cuppa so i now have an Xperia play with a cracked screen
luckily (sort of anyway) the main chip is on the side and the screen only has 4 very clean cracks across it and it is still perfectly smooth and still works fine
ive looked on ebay and it seems you can get the replacement glass for around £20, my main question is it hard to replace as they all come with some tools and a guide, i am very good with fiddly things so i would be happy doing it but i dont want to waste £20 if it ends up not looking right
so any advice please guys
Sorry I can't give you a link but try to.search youtube on how to.dissamble your xplay model. You need to take the whole phone apart to get to the damn screen. A very long looking process
Sent from my R800x using XDA
Check with your carrier and ask about repairs outside of warranty. The carrier I'm with, Rogers, pays a subsidy for repairs that warranty doesn't cover. For example, screen costs 50 bucks at a repair centre, they cover it. Main board costs 150, they make me pay part of it.
Just a shot in the dark, but if a greedy company like Rogers will do that, yours might too.
Sent from a Galaxy far, far away
Hi,
unfortunatly my phone contract is for a Samsung Galaxy S as they didnt have the XP in stock at the time so i took it home sold it on ebay and purchased an XP so i dont think they will help
ive seen the vid on youtube and it seems a long and fiddly process to remove the screen so i think i will pass and come payday sell the cracked one and just buy a good condition new one looking on ebay it will end up costing me less then £50 so its not too bad
Dude, i dont know if is the best thing to do but i disassembled my XP and it is not hard, the only problem that i see is the dusty, it enters on screen and you dont realize, after assembled you will see and cry. Now deppending of the time of use and price i m a candidate to buy your cell . By any way if you decide change by your self take a look on the advice of the Hair Cleaner, it softens the glue that hold the screen.
And do not tighten the screw of the mother board too much, this will save your gamepad.
First of all apologies for asking for your opinions guys but i am kinda stuck and do not know what to do.
My phone is fully functional and do not have any screen flickering issues or anything else regarding drop calls and so on. What is the problem is that on the left hand side of the phone there is a gap between the screen glass and the plastic that keeps the screen and body together. You can notice that by the amount of dust that gathers there.
Now i have 3 options. I spoke to HTC today and awaiting a decision from them if they would replace my phone with a different one or repair it. I will be honest i would rather go for a replacement. Has anyone who actually send it for repairs how did you find the customer service and the whole experience?
Other option is for my carrier to take the phone and repair it. No fees depending on the warranty but they said they would collect it and repair it. They would not replace it due to the fact they only replace the handset only once and only if you are within 28 days. I am sorry i feel that is total crap as it is not my fault i have a faulty handset. But no point arguing as they would never back down so i am stuck.
Any opinions would be gladly appreciated i just can not go without my phone for to long as is it kinda my baby now..i know sad but it is true sorry
Just keep the darn phone! If everything else is perfect, do you really think that it is worth the risk asking for a replacement? Especially considering the more serious defects that this handset is experiencing! Keep your phone in a case if you are so frightened of the elements - not that little dust ever hurt anything!
get a replacement end of discussion
mox123 said:
get a replacement end of discussion
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problem is they are playing hardball my carrier..so the only hope is HTC
Hello fellow n7100 owners. All input welcome, but especially from other US residents who own n7100s.
So I did something stupid this weekend. I wore these loose shorts with loose pockets and dropped my phone when I sat in my car.
The screen is cracked now at the top right. It turns on just fine, works as usual, and the touch sensitivity also seems to be normal in the area of the crack. So it seems like the problem is just cosmetic at this point, , and in a darkly lit room, it's hard to even see the cracks when the screen is own.
But it's bothering me to look at it, I really liked the way this phone looked and kept my screen and everything in absolutely immaculate condition before this. What are my options?
I figure I can't send it to samsung, since I bought it off ebay, and obviously it's not a domestic galaxy note 2.
I'm thinking self repair is a no go, unless it's very easy and doesn't require a lot of tools because I am not handy at all with those types of things. I was thinking of taking it to a local repair shop that I found online, but I don't know how much it's gonna cost...and if I do take it there, if I should buy the parts I need beforehand so they don't overcharge me on those.
Any thoughts?
Anyone? Someone?
I wouldn't even think of trying it yourself. I wouldn't even try it myself. Your out of luck when it comes to warranty as you bought the device second hand. Your best bet is to find a store like you have and get an estimate
If I am correct, I know you could go to Samsung and let them repair it. Just say you'll pay for it.
I changed only the glass on my 2nd s3 it cost me £15 for the glass and £20 for the heatgun. Check out youtube for tuts
Sent from my GT-N7105 using xda app-developers app
Call up mobiletechvideo.com. they're located in Texas. They swap out emmc chips in Samsung phones so I would assume they can do screens too unless they can't source them.
Sent from my GT-N7100
I got my note 2 as a gift, but when I received it, the screen near the front camera was cracked out the box. So, called Samsung service centre, they say they wouldnt repair it because it was out of their warranty, and if I wanna fix it, it will cost approximately $200 dollars (converted from Indonesian Rupiah).