Good day dear xda-developers community,
I have a very strange problem, searching the net did not bring any results so I thought I'd ask the guys here, perhaps somebody has had a similar problem as well.
A couple of months ago my video card broke, I could start up my phone but had a lot of artefacts so I brought it to the store I bought it at and they sent it out for repairs under warranty conditions. I got the phone back and I had no artefacts anymore so I was more than happy.
A couple of days after that I noticed a scratch on the screen, a small one but still quiet noticeable. The phone was never dropped and always carried in the pocket, so I thought to my self "ohh well, I guess this could happen".
Now though, a couple of weeks using the phone I have a strange feeling that the screen that was put on my phone after replacement isn't Gorilla Glass at all, it feels weird when you touch it, not as smooth and there is A LOT of grease that stays on the phone, never really noticed any in a whole year using the phone before, plus the proximity sensor doesn't always work, when I bring the phone to my ear I have to do it a couple of times before it goes out.
Now here's what I am wondering, is there any way to check whether the screen is Gorilla Glass or not, and that the company hasn't just put some cheap replacement glass on my phone to save up money?
Anybody got any idea what's up?
well the easiest thing to do it putting two HOX side by side and compare the two screens i guess
Go back to the shop and demand a detailed repair overview. Your entitled to one since its your phone !
Or let them take it in for another repair/research. Just dont take no for an answer.
beast1944 said:
Anybody got any idea what's up?
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You might like to see my earlier posting, also my screen now is broke and some greasy stuff was on my screen as well...
http://forum.xda-developers.com/showthread.php?t=2314196&goto=newpost
Unetwork said:
You might like to see my earlier posting, also my screen now is broke and some greasy stuff was on my screen as well...
http://forum.xda-developers.com/showthread.php?t=2314196&goto=newpost
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I guess we were both duped and had some clone screen put into our phone instead of the original HOX screen, which really sucks, cause I don't even know how to prove that, also I noticed that I have 2 yellow spots on the left-top side of the screen, they are very well visible on the white background and they get even Yellower as the phone gets hotter.
beast1944 said:
I guess we were both duped and had some clone screen put into our phone instead of the original HOX screen, which really sucks, cause I don't even know how to prove that, also I noticed that I have 2 yellow spots on the left-top side of the screen, they are very well visible on the white background and they get even Yellower as the phone gets hotter.
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Wauw thats what I had when I just got mine brand new..its a known issue with the One X
It has to do something with the glue..better get it replaced and ask for the old screen so you can check if its a clone.
Hope it will work out well for you bro, I took my loss as they will not give me a refund..
Unetwork said:
Wauw thats what I had when I just got mine brand new..its a known issue with the One X
It has to do something with the glue..better get it replaced and ask for the old screen so you can check if its a clone.
Hope it will work out well for you bro, I took my loss as they will not give me a refund..
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They won't give you a refund, but did you try getting it fixed? is it covered by the warranty? The problem is that I bought it in the netherlands and I was just there a couple of weeks ago, had the phone done and went back to Belarus, where we don't the HTC service centres. I will have to wait till I go to the netherlands again to give the phone back into repairs.
beast1944 said:
They won't give you a refund, but did you try getting it fixed? is it covered by the warranty? The problem is that I bought it in the netherlands and I was just there a couple of weeks ago, had the phone done and went back to Belarus, where we don't the HTC service centres. I will have to wait till I go to the netherlands again to give the phone back into repairs.
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No refund here in Macedonia, the service told me I dropped the phone which I did not...
I am trying to find a replacement screen with digitizer
http://db.tt/ANyYkLH1
That link is a video that I filmed with my amaze. I made it to prove to a guy that sold me the digitizer from ebay that I didnt damage it during installation. Basically, I installed the digitizer assembly last week, and I noticed the dead spot when texting a friend, and everytime that I try to type thw S or E key, a W would pop up, and also, while in recovery, I cant select any options that appear in the spot that is, in this video, a horizontal line where the day of the week is displayed on my weather widget in the lock screen.
I informed the guy of this problem, and he offered me $50 partial refund (it cost me $150) or if I can remove the assembly without damaging it, he will exchange it. Here is the problem, if I do damage it in the slightest, not only will he not warranty it out, but I would have to just throw my phone in the trash, because $300 is too much money to pay for just the screen. So I told him that I cant take the chance of removing it if I will be penalized for damaging a defective screen. So I was thinking about sending him that link to show him that the screen is good, the amoled isnt pierced, and the ribbon isnt damaged. I mean, I would know if I damaged the assembly, because I installed it myself, besides, unless he is accusing me of damaging this digitizer/amoled assembly with psychic powers professor x style, he has to know that he is just discouraging me to pursue a refund/exchange. I even offered to send him my phone, so that he can see for himself that its defective, yet not physically damaged before its removed. If he damages it during removal, atleast he will know that it was originally defective when I recieved it, before I ever installed it.
This is doing the same thing that happened to a friend of mine when he didnt line up the lcd to the digitizer, and I paid so much for this assembly for the very comfort of knowing that it was done right. He still insist that he tested that screen before he shipped it (he claims that all digitizer assemblies are tested before being shipped on his ebay page), but from watching the video, atleast in my opinion, its pretty obvious that something is wrong here. I opened a case with ebay, but until june third, I cant escalate the case to ebay, and it says that I should try to work it out by ourselves, but he is stalling and discouraging me. I think this is all bs man. So if anyone has any advice on how to get this situation resolved, please chime in. I am stuck at a stalemate now. Plus, I need my phone fixed. Thanks.
cuiltheory said:
http://db.tt/ANyYkLH1
That link is a video that I filmed with my amaze. I made it to prove to a guy that sold me the digitizer from ebay that I didnt damage it during installation. Basically, I installed the digitizer assembly last week, and I noticed the dead spot when texting a friend, and everytime that I try to type thw S or E key, a W would pop up, and also, while in recovery, I cant select any options that appear in the spot that is, in this video, a horizontal line where the day of the week is displayed on my weather widget in the lock screen.
I informed the guy of this problem, and he offered me $50 partial refund (it cost me $150) or if I can remove the assembly without damaging it, he will exchange it. Here is the problem, if I do damage it in the slightest, not only will he not warranty it out, but I would have to just throw my phone in the trash, because $300 is too much money to pay for just the screen. So I told him that I cant take the chance of removing it if I will be penalized for damaging a defective screen. So I was thinking about sending him that link to show him that the screen is good, the amoled isnt pierced, and the ribbon isnt damaged. I mean, I would know if I damaged the assembly, because I installed it myself, besides, unless he is accusing me of damaging this digitizer/amoled assembly with psychic powers professor x style, he has to know that he is just discouraging me to pursue a refund/exchange. I even offered to send him my phone, so that he can see for himself that its defective, yet not physically damaged before its removed. If he damages it during removal, atleast he will know that it was originally defective when I recieved it, before I ever installed it.
This is doing the same thing that happened to a friend of mine when he didnt line up the lcd to the digitizer, and I paid so much for this assembly for the very comfort of knowing that it was done right. He still insist that he tested that screen before he shipped it (he claims that all digitizer assemblies are tested before being shipped on his ebay page), but from watching the video, atleast in my opinion, its pretty obvious that something is wrong here. I opened a case with ebay, but until june third, I cant escalate the case to ebay, and it says that I should try to work it out by ourselves, but he is stalling and discouraging me. I think this is all bs man. So if anyone has any advice on how to get this situation resolved, please chime in. I am stuck at a stalemate now. Plus, I need my phone fixed. Thanks.
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It'll be your word against his on weather you damaged it during install. EBay will probably stay out of it if his feedback on eBay is overall positive.
Afraid it sounds to me like your best option is to remove it carefully and go for the exchange. Or take his 50 and cut your losses.
Sorry, but that is how I see it going. If he has a solid eBay reputation, they aren't gonna force him to do anything.
Sent from my cell phone telephone....
kj2112 said:
It'll be your word against his on weather you damaged it during install. EBay will probably stay out of it if his feedback on eBay is overall positive.
Afraid it sounds to me like your best option is to remove it carefully and go for the exchange. Or take his 50 and cut your losses.
Sorry, but that is how I see it going. If he has a solid eBay reputation, they aren't gonna force him to do anything.
Sent from my cell phone telephone....
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Yea, thats why I went with him, because his reputation is 99.1%, where mine is a 100%, but I only purchased items, so its really hard to get negative feedback from purchasing anything on ebay when all of your purchases are the buy now type, and your payment isnt declined.
So, what if I do remove the display without damaging it, could I send it to someone at ebay first to independantly verify that its a defect and not physical damage? Do you think that my video will suffice for evidence that no physical damage has occured? I mean, look, the screen displays fine, which these are so sensitive that if I pierced the amoled display, it wouldnt light up right? Then the glass, its not cracked, not even a scratch, so surely no physical damage there. The third possibility that he listed was a torn ribbon, but again, as I am typing this up on the phone now, if I tore the ribbon by installing it, surely it would either work, or not work right? I am not an expert, so my only recourse is applying logic using common sense.
What bothers me is that he knows that I bought this assembly to permamently install it, its not like removing a sim card. I am going to write him back and link him to the video right now. I dont know what else to say.
Well, I hope it works out for you. I just can't see eBay doing anything about it....and if they were gonna, probably take forever.
Sent from my cell phone telephone....
What country are you in?
Sent from my GT-I9100 using xda app-developers app
oL00No said:
What country are you in?
Sent from my GT-I9100 using xda app-developers app
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I live in the US.
http://return.phiconnect.com/id/ask_tronics
The guy told me that he doesnt want to separate the screen because if the cable rips, he cant prove that it wasnt already like that. I don't know, I just can't believe that there isn't a solution for this kind of problem. I need some objectivity here, am I just being paranoid? Its so easy to break these things, and if I damage it pulling it out, I wont get a refund or exchange, and if he would have really tested this thing, then I wouldnt have recieved a defective digitizer, and I would have no reason to remove it. Thats what really bothers me, I shouldn't even have this problem, but then again (might as well admit it before someone else says it), life isnt fair.
By the way, the guy said to process my refund or exchange by clicking on that link above, but ebay says not to respond if there is an offer to complete a transaction outside of ebay. I clicked on the link and saw the ebay logo, but the words are really fuzzy and I cant make em out. Anyone ever seen a page like this? Is this what the official ebay return page looks like? I cant get used to the screen like this, so if I have to accept the $50, then essentially I just lost $100 because I will have to buy another one, or sell this thing for $450 to be fiscally neutral.Thanks for answering back, I dont have much experience with ebay.
If it were me.. I would do a partial return and get the 50.
I don't know how hard it is to take the digitizer off but my past experience with ebay related purchases are never great. If you do manage to get it off without damaging it I'm sure he might even throw up the excuse that it is damaged on his end, and you will have to do an insurance claim through whoever did the shipment.
Speaking on the ebay site, that is definitely not a legit ebay affiliated site.
It's probably his own site use to track his sales and whatnot. I would say it's fine to use but dont put any personal information into it.
That first portal with item # and your ID seems ok to put in, but I wouldnt do any passwords or **** like that.
8Fishes said:
If it were me.. I would do a partial return and get the 50.
I don't know how hard it is to take the digitizer off but my past experience with ebay related purchases are never great. If you do manage to get it off without damaging it I'm sure he might even throw up the excuse that it is damaged on his end, and you will have to do an insurance claim through whoever did the shipment.
Speaking on the ebay site, that is definitely not a legit ebay affiliated site.
It's probably his own site use to track his sales and whatnot. I would say it's fine to use but dont put any personal information into it.
That first portal with item # and your ID seems ok to put in, but I wouldnt do any passwords or **** like that.
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I have no clue how this guy has such a good reputation, I mean, does that short video clip not demonstrate that the glass doesnt have a single scratch, much less any cracks, the amoled display is perfect, so I obviously didnt pierce the display, and well, I dont think that the screen would show any sign of life if I tore the cable. He is pulling sneaky tricks to avoid refunding my money. I dont even want an exchange from him, because I don't want to deal with this type of situation. I have to wait until June 3rd to escalate to ebay, and I am going to stand my ground.
Hell, I really dont have a choice, it says right above his message that if I complete any transaction outside of ebay, I forfeit my buyer protection from ebay.
Thanks to everyone who responded to my thread, ebay sided with me, and told me to send the item back, and I would get a full refund, so I printed the shipping label that they supplied me, and I tried to be careful removing it, packed it up and shipped it last thursday, and just a few hours ago, it was delivered, ebay refunded the money to my prepaid credit card. So while I wait for the funds to post, im wondering, should I just keep the money, and just sell the phone without a screen, or is it worth ordering a digitizer from a different guy and try it again? You think that I could get any money for the motherboard and all of the pieces, or should I just put it back together and sell my htc amaze (what im using atm)? Thanks again for the advice!
cuiltheory said:
Thanks to everyone who responded to my thread, ebay sided with me, and told me to send the item back, and I would get a full refund, so I printed the shipping label that they supplied me, and I tried to be careful removing it, packed it up and shipped it last thursday, and just a few hours ago, it was delivered, ebay refunded the money to my prepaid credit card. So while I wait for the funds to post, im wondering, should I just keep the money, and just sell the phone without a screen, or is it worth ordering a digitizer from a different guy and try it again? You think that I could get any money for the motherboard and all of the pieces, or should I just put it back together and sell my htc amaze (what im using atm)? Thanks again for the advice!
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Me ... for the money I would look online for a used one in your local area, online classifieds, etc. At least then if there's an obvious problem you can see it before handing over cash. I don't know about your area but the S2's come up pretty regularly where I'm at in the $125-200 price range. Everyone is onto the S3/4 band wagon. With your current phone ... if nothing else you'll have a spare for parts.
Aimless Rambler said:
Me ... for the money I would look online for a used one in your local area, online classifieds, etc. At least then if there's an obvious problem you can see it before handing over cash. I don't know about your area but the S2's come up pretty regularly where I'm at in the $125-200 price range. Everyone is onto the S3/4 band wagon. With your current phone ... if nothing else you'll have a spare for parts.
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I live in jacksonville, florida, and typically s2's go for atleast $200-$225, sometimes even $275 if the screen and bezel don't have a bunch of scratches, so I have been looking online for those digitizers that include the midframe, and they are around $175, but it seems pike all that I have to do at this point is transfer the motherboard, front facing camera and earpiece/mic jack, and it would be mint. I just sanded down the bezel since it was all apart, and what a pita to get that chrome off, and make it all look uniform!
Btw, whats up with the led for the charging light? I never noticed it light up when I plugged it into charge. My htc amaze shines green when fully charged, and orange when charging. I already read that we dont have a notification led, but I see these tiny little round crystal looking dots next to the front facing camera, but no ribbon coming off of them, are those just samsung ricing out their phones like a civic with an exhuast tip?
I thought those were sensors.
Sent from my SAMSUNG-SGH-T989 using xda premium
Hello
Where may I a replacing screen for my Le Max 2? It has just fallen on the floor and is broken even though the touch screen is still working
thanks
Hope this helps. Check the store feedback before buying.
http://www.aliexpress.com/wholesale...030452&SearchText=le+max+2+replacement+screen
Good to know it can be done and there are spare parts around.
Always thought it was fatal with these newer "design over everything" phones.
neo299 said:
Hope think is helps. Check the store feedback before buying.
http://www.aliexpress.com/wholesale...030452&SearchText=le+max+2+replacement+screen
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Thx for your reply. Can you say which lcd screen is made by LeTV or is there an LCD screen which is made by LeTV? Thx
I don't know. Perhaps someone else on the forum has that information. I think they sell original screens but it's best you contact the sellers directly before ordering.
lcarrere said:
Hello
Where may I a replacing screen for my Le Max 2? It has just fallen on the floor and is broken even though the touch screen is still working
thanks
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Try Le TV service centre ????
Hi!
Any update since October? I`m facing the same issue. I have googled a bit and found some complaints related to LCDs from Aliexpress claiming that they are no so bright and blurry, sometimes with white spots.
I have also find only a glass replacement https://www.aliexpress.com/item/5-7...lgo_pvid=aec8908f-0e28-4202-a650-ab20f3981970
of a glass with digitizer: http://www.ebay.com/itm/for-LeEco-L...966586?hash=item58e23ffdba:g:z4wAAOSw-kdXxPkl
But... also a lot people claims that the LCD is almost inseparable from glass... Do anyone have an experience with only glass replacement?
I found a local service that claims to be able to do that.. but I do not know whether to trust them not destroy the LCD. The said, that they do not have an experience with Le Max 2 but with other phones.
Thanks
xjack03 said:
Hi!
Any update since October? I`m facing the same issue. I have googled a bit and found some complaints related to LCDs from Aliexpress claiming that they are no so bright and blurry, sometimes with white spots.
I have also find only a glass replacement https://www.aliexpress.com/item/5-7...lgo_pvid=aec8908f-0e28-4202-a650-ab20f3981970
of a glass with digitizer: http://www.ebay.com/itm/for-LeEco-L...966586?hash=item58e23ffdba:g:z4wAAOSw-kdXxPkl
But... also a lot people claims that the LCD is almost inseparable from glass... Do anyone have an experience with only glass replacement?
I found a local service that claims to be able to do that.. but I do not know whether to trust them not destroy the LCD. The said, that they do not have an experience with Le Max 2 but with other phones.
Thanks
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If you can get the fast delivery, then you can give it a go. Although it's a risky operation,it might be alright in the end. The service should have some experience if they say that for other brands/phones they have succeeded. It might be ok, but always keep in mind that something might go wrong. And it's not worth waiting 2 months for the glass and another 2 for the display.
Edit: you can google the process and you will see how it's done for other phones. They need to have special devices.
valy_cta said:
If you can get the fast delivery, then you can give it a go. Although it's a risky operation,it might be alright in the end. The service should have some experience if they say that for other brands/phones they have succeeded. It might be ok, but always keep in mind that something might go wrong. And it's not worth waiting 2 months for the glass and another 2 for the display.
Edit: you can google the process and you will see how it's done for other phones. They need to have special devices.
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Thanks for such a fast reply. I already did https://www.youtube.com/watch?v=cRqSyZk1SOU It seems to be very tricky. I have relatively fast delivery about 2-3 weeks so I`ll give it a try with only a glass an digitizer http://www.ebay.com/itm/for-LeEco-L...966586?hash=item58e23ffdba:g:z4wAAOSw-kdXxPkl.
I`ll write a review after the whole process is done for future reference
Very difficult. They make it look easy on youtube. I attempted a glass only repair on a nexus 6. You have to have correct amount of heat, and the LCD is very fragile. Too much heat will damage the display, but you need enough heat to soften the loca glue to be able to separate the glass from the lcd.. I even had a scientific dry bath at my disposal to get the right temp.. Not worth a home repair attempt IMO.
Cost of the le max 2 is just the reason I bought this phone (vs a $600+ device) and put on tempered glass from Ali express for less than $2. Will you consider replacing your phone for $200?
My wife broke her tempered glass protector twice on the max 2. Easy fix, just replaced the tempered glass cover. I'm just saying I learned the hard way, on a more expensive Nexus 6. I wasn't aware of tempered glass protectors then. Even after destroying my lcd (by trying a glass-only repair) and ending up buying the lcd+glass assembly, I still didn't get the phone's frame tight with the display assembly to make it acceptable.
I tried to repair lcd once for another phone. It took me 1h just to disassemble the phone, and half an hour more to try to carefully separate lcd from digitizer. I failed and then there was no point spending another hour puting the phone back together and had to throw all those tiny parts to the garbage. Think about this before you try.
Home repairs of such kind are a no go. This is why I encourage him to go to the repair shop where they do that kind of repairs to the screen. They do have a special heated plate with temperature adjustment, a vacuum device that eliminates any bubbles between the lcd and glass, etc. Also do note that not all the repair shops are doing this. Most of them are collecting phones for the specialized shops and charge an extra fee.
In conclusion, this kind of repair is not for everybody, and it would be best done in a specialized repair shop. For reference, check the following video:
I know it's written in romanian and for an Allview, but I guess that most of the things are understandable to get the idea of how complicated the whole process is for any home attempt.
So, after a month in repair center I have my phone back. The screen is an original one with digitizer changed. Between digitizer and screen there are some bubbles, buttons are switched, like back is on a left instead of right and the bugged issue... They are very undeterministic and do not always work and sometimes they work without even touching so... Apps are switching and so on... I needed to disable them and use gestures instead.
The repair was about 40USD and digitizer 15 USD... It is hard to say whether it was worth it or exchange the complete screen.
Hello, please help me.
I live in MAYOTTE, I have to order a new screen. I do not find any vendor who delivers in my country.
Mayotte : https://goo.gl/maps/m62kwSK7yC92
raphimor said:
Hello, please help me.
I live in MAYOTTE, I have to order a new screen. I do not find any vendor who delivers in my country.
Mayotte : https://goo.gl/maps/m62kwSK7yC92
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I'm the owner of the repair shop. I can take care of this phone, but I'm living on the other end of the world. Is there any career that can deliver something to you from Europe? I would like to make a video tutorial how to repair this phone, but mine one is working so there is no sense in repairing working phone...
CrazyPonkeyMen said:
I'm the owner of the repair shop. I can take care of this phone, but I'm living on the other end of the world. Is there any career that can deliver something to you from Europe? I would like to make a video tutorial how to repair this phone, but mine one is working so there is no sense in repairing working phone...
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Yes of course. I can receive a parcel from europe thanks to CHRONOPOST
raphimor said:
Yes of course. I can receive a parcel from europe thanks to CHRONOPOST
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I can personally recommend this vendor. https://www.aliexpress.com/item/For...32820735893.html?spm=a2g0s.9042311.0.0.xEXMor
Replacing the screen + digitiser on this model is pretty easy provided you have access to a hot air gun. Took me about 15 minutes and I'm in NO WAY a pro. For the price of a new screen I definitely wouldn't attempt a digitizer-only repair.
mikeysteele said:
I can personally recommend this vendor. https://www.aliexpress.com/item/For...32820735893.html?spm=a2g0s.9042311.0.0.xEXMor
Replacing the screen + digitiser on this model is pretty easy provided you have access to a hot air gun. Took me about 15 minutes and I'm in NO WAY a pro. For the price of a new screen I definitely wouldn't attempt a digitizer-only repair.
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Wow.... That's cheap enough to order one and have it just in case.....
Thanks for the link
I have brought this one.
https://www.aliexpress.com/item/Gra...32799506808.html?spm=a2g0s.9042311.0.0.HsyGUO
And I can say, It's same as the original one in every detail(Even production date so close). Replacement is very easy with tool that came with screen.
BTW, You have to buy glue(B6000,E7000,T8000 or whatver) for fix it in place.