I am working my master plan to getting a new phone lol...
Does anyone know where I can find a picture of a G2/VISION's ABOUT PHONE stats before its been rooted or a roms been put on it? I dont wanna call TMOBILE and they ask me certain things like the software version and android version I'm running and I give them the information based off what rom I have.
Unless someone knows what those would be off the top of their heads.
Most phones have different factory shipped software, so what in particular are you looking for?
The reason its tough to answer is because you didn't state any info of value. Are you trying to exchange/return? Are you wanting to buy a new one?? I mean that kind of important don't you think?
If its a warranty exchange they won't ask you for any software numbers only ask about damages.
If buying a new one who cares anyways.
If those are wrong please fix your question.
Thanks
Sent from my HTC Vision using XDA Premium App
So... you're trying to scam the T-mobile CS support by giving them false information about a non-rooted phone rather than your rooted phone.
If you're going to get a warranty return and replacement the least you can do is unroot your phone (you'll have to when you return it...(or ffs at least put a stock pre-rooted ROM back on it)) when you call in so if you're not confident in your ability to BS them you can have the real numbers ready....
just downgrade and unroot.....
xudsa II USERT said:
Most phones have different factory shipped software, so what in particular are you looking for?
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Just whatever info in the ABOUT PHONE STATS for a phone that hasn't been rooted and modded. Software version and stuff like that...
I have a G2 but I have had an issue and had several replaced because it'll just randomly shut off sometimes. And since I've replaced it quite a few times already I was ready to just ask them to replace my phone with something else.
Only thing is I just want to have that information so as they ask me I can be like this is what I have.
d3athb4dishonor said:
Just whatever info in the ABOUT PHONE STATS for a phone that hasn't been rooted and modded. Software version and stuff like that...
I have a G2 but I have had an issue and had several replaced because it'll just randomly shut off sometimes. And since I've replaced it quite a few times already I was ready to just ask them to replace my phone with something else.
Only thing is I just want to have that information so as they ask me I can be like this is what I have.
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just load a stock pre-rooted ROM on your phone. Could've had it done by now...
martonikaj said:
just load a stock pre-rooted ROM on your phone. Could've had it done by now...
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I think his phone has problems, cause he mentioned about it rebooting, so I guess he cant downgrade?
d3athb4dishonor said:
Just whatever info...what I have.
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I have some info I logged down before rooting, but its from a stock Desire Z, not a T-Mobile version, will that do?
BTW: Another guy had similar reboot problems too here
Related
Hey guys,
I'm thinking about selling my Incredible and grabbing something new, not sure what yet. I have concerns on how to wipe the phone clean obviously I should do a wipe data and remove my SD card but other than that what else should be taken care of? I'm also curious how my number can be erased from the phone from 'about phone' in settings. Thanks!
Sent from my ADR6300 using XDA Premium App
See this app http://www.hacker10.com/computer-security/securely-wipe-android-phone-data-with-shredroid/
Not sure about the phone number question. I'd imagine that when you activate a new phone on your line it will deactivate the old phone. Don't quote me on that though.
Sent from my Incredible using XDA app.
If you get bored, check out my tech thoughts & review blog: http://coolRandomTechStuff.blogspot.com
Follow me on twitter: @CoolRandomTech
viperman2008 said:
See this app http://www.hacker10.com/computer-security/securely-wipe-android-phone-data-with-shredroid/
Not sure about the phone number question. I'd imagine that when you activate a new phone on your line it will deactivate the old phone. Don't quote me on that though.
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Thanks for the link! I think I'm just worried since I'll still be using the same number and I don't want some stranger seeing it.
Unfortunately I think your number will probably be there until its activated on another line. Idk, I've sold a couple phones and never had an issue.
k_nivesout said:
Unfortunately I think your number will probably be there until its activated on another line. Idk, I've sold a couple phones and never had an issue.
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I suppose that's just something I'll have to get over. Another thing, how are bad ESN on phone's created?
last thing before it goes in the box that i would do unroot and ruu with stock radio...
If you knew how to do the manual programming you could put in a blank number you could also call verizon and as them if they can remotely update or walk you through the steps to remove your number just explain why and what your doing they might help you out...
Is it necessary to unroot?
no but if they are not a tech savy person who is going to flash it and they try getting verizon to repair it or something if they break it they will find a nasty suprise in it being rooted. It being rooted might also be something a buyer either wants or does not want... Better safe 100% stock rather than hacked when they get it.
Yeah its really up to you, when I was buying my phone on eBay I saw that some people advertised that their phone was rooted as kind of a selling point and they definitely didn't seem to go for any less money. I personally sold my previous phone (Droid 2) stock though.
As for the ESN, as long as your account isn't delinquent and the phone isn't stolen, it will be fine.
Also, I don't know where you're selling it, but www.Swappa.com is a website all for android phones. Typically ones with root sell for higher, but you can always give the buyer an option!
Thanks a bunch to everyone for the help!
TheWhiteBandito said:
Also, I don't know where you're selling it, but www.Swappa.com is a website all for android phones. Typically ones with root sell for higher, but you can always give the buyer an option!
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Thanks for the link! I was thinking about eBay but good to know about that alternative.
I have an EVO with a cracked screen that's running one of the CM7 nightlies. I need to take it in for service, but I was wondering if I should flash back to some stock ROM first. If I do, what should I download that will allow me to re-root the phone? If I understand things correctly here, the current Sprint image has not been rooted yet, so I want to make sure that I don't wind up locking myself out of my phone.
Flash the ruu for 2.2 and make sure when you take it in you make sure to tell the tech not to update your phone cause they will do it out of habit.
Sent from my PC36100 using XDA App
arekcl said:
Flash the ruu for 2.2 and make sure when you take it in you make sure to tell the tech not to update your phone cause they will do it out of habit.
Sent from my PC36100 using XDA App
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Any idea where I might find the specific RUU that I will be able to root my way out of?
last time I took my Evo for service I was running Mik3D... they replace the kickstand without any questions.. also tech guy was looking at different setting in my phone and didn't said a word to me..
Anku13 said:
last time I took my Evo for service I was running Mik3D... they replace the kickstand without any questions.. also tech guy was looking at different setting in my phone and didn't said a word to me..
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I get the impression that they mostly don't care. I originally took it in last month and the guy first asked if it was rooted (the lock screen was different), to which I replied yes, and he said something along the lines of "cool I rooted mine too". He then asked if I had insurance, and when I said no, he told me to sign up for insurance and come back in a month. Yet another reason I'm happy with Sprint
Eh, it is a hardware issue, cracked screen. You should be able to leave it as is. If you want, put a PC36IMG.zip of stock Froyo on your SD card in case they are ridiculous and insist on unrooting. Never S-On, they rarely ever check for it
Sent from my PC36100 using XDA Premium App
luma said:
I have an EVO with a cracked screen that's running one of the CM7 nightlies. I need to take it in for service, but I was wondering if I should flash back to some stock ROM first. If I do, what should I download that will allow me to re-root the phone? If I understand things correctly here, the current Sprint image has not been rooted yet, so I want to make sure that I don't wind up locking myself out of my phone.
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Sprint service and repair policy FACTS
Please search next time.
If i dont accept the up coming ota? Im going to start working for them soon, dont wanna look bad.
Please lengthen your message to at least 10 characters
watt9493 said:
If i dont accept the up coming ota? Im going to start working for them soon, dont wanna look bad.
Please lengthen your message to at least 10 characters
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They'll know if your phone accepted the OTA or not. I seem to recall reading that VZW would "assume" that if your phone didn't receive the OTA that you'd be rooted, or something to that effect.
RMarkwald said:
They'll know if your phone accepted the OTA or not. I seem to recall reading that VZW would "assume" that if your phone didn't receive the OTA that you'd be rooted, or something to that effect.
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Fvck.
Please lengthen your message to at least 10 characters
Honestly I wouldn't worry about it. Rooting just voids your warranty, so if they knew that when you try to get a warranty replacement, they may charge you full price. That's assuming they even check it. So if you're rooted and not making a warranty claim, the phone is yours, VZW will still take your money happily.
Whenever I've been in VZW stores, the reps even have theirs rooted. So I wouldn't worry about it too much bro!
Just act like nothing is wrong and keep it rooted. Seriously
Im going to. Eff them
Please lengthen your message to at least 10 characters
watt9493 said:
Im going to. Eff them
Please lengthen your message to at least 10 characters
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That's the spirit
Like the people that work at VZW don't have rooted phones? LOL I think they do...
RMarkwald said:
They'll know if your phone accepted the OTA or not. I seem to recall reading that VZW would "assume" that if your phone didn't receive the OTA that you'd be rooted, or something to that effect.
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not trolling but. i dont see how they can see if you updated or not. i mean everything on the phone is google and not VZW so i dont see how they would know. if they did know then everyone with a root phone couldn't get a replacement and i was one of them. first phone i got the speaker went out in 3 weeks. i RUU to stock and took it in and they gave me another one that day.
if you do have the link to what you read i would like to see it. (again not being a d!ck. im just wondering.
OTA, you mean the new gingerbread we never received we are finally getting?
On the HTC incredbile right?
Sent from my ADR6300 using XDA App
The real question is why would Verizon care if you took the update or not?
synisterwolf said:
not trolling but. i dont see how they can see if you updated or not. i mean everything on the phone is google and not VZW so i dont see how they would know. if they did know then everyone with a root phone couldn't get a replacement and i was one of them. first phone i got the speaker went out in 3 weeks. i RUU to stock and took it in and they gave me another one that day.
if you do have the link to what you read i would like to see it. (again not being a d!ck. im just wondering.
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I don't have a link so I'm not exactly sure, but I saw something about how some VZW tech support could see the build # (and maybe some other things you'd see in the "about phone" menu) of the device you were talking to them on. So from there, it could be assumed you were rooted if not running a stock rom.
Again, assuming they could extrapolate that information in that specific circumstance, I don't know why they would care (aside from software-related warranty issues). Most reps I've talked to in a VZ store that had some measure of expertise in their field has a rooted phone.
I believe you have nothing to be concerned about with working for them and having a rooted phone I know a few people who work for Big Red, but they don't have their phone rooted because they just don't care for it (simple minded lol).
They will entice you to upgrade to the latest greatest new phone with your employee discount lol. But assuming you're going to stick with what you have, just don't go volunteering information unless they ask since it's no of their business.
But do be prepared to sign a buttload of nondisclosure papers that you won't share any inside information (but should hehehe).
wildstang83 said:
Like the people that work at VZW don't have rooted phones? LOL I think they do...
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they do, one of them pulled me out of the main floor once when i asked him about the gb update, then recommended this site
but, as far as the OTA gingerbread. don't take it, the risks outweigh the benefits.
risks
. No root for a while (months, or a year)
. Bloatware, that you can't take off, see risk #1
. no roms for a while either
to be honest, ive been running GB for a month now via gingersense, and i like it, yeah the 720p is choppy, yeah, i have other stuff.
but, i'm mainly concerned about the new radio and new kernal
so, take others advice, and just wait.
Will do. And anything i hear, ill post in general. The store im going to work at is pretty chill. I rooted and s-offed my first inc, broke mms (somehow) and they exchanged itbeven looking at the bootloader.
Your phone has now contracted phone AIDS. Shoulda used protection while rooting. LD
I haven't been able to fully take advantage of my rooted phone and I get tired of re reading and trying to use other roms and doing back up and always finding myself clueless and returning here to ask you guys what where the steps by steps guide.
I can't get another phone yet because I have a contract with AT&T and it will take a few more months.
I am using SlimBean rom probably a very old version and I haven't update it yet and well I get many bugs and other issues such as my pho0ne restarting when playing videos on full screen.
Sometimes I feel desperate and just want to restart from scratch and unroot the phone by installing the latest update of the official phone.
So, the phone is practically unscratched and well taken cared if any of you are interested.
Suggestions are welcome.
Asking price? Age of phone?
audit13 said:
Asking price? Age of phone?
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Make your offer.
Age would be... around 2 years or so...
Harkadenn said:
Make your offer.
Age would be... around 2 years or so...
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I would except I am in Canada and you're probably in the USA.
Harkadenn said:
I haven't been able to fully take advantage of my rooted phone and I get tired of re reading and trying to use other roms and doing back up and always finding myself clueless and returning here to ask you guys what where the steps by steps guide.
I can't get another phone yet because I have a contract with AT&T and it will take a few more months.
I am using SlimBean rom probably a very old version and I haven't update it yet and well I get many bugs and other issues such as my pho0ne restarting when playing videos on full screen.
Sometimes I feel desperate and just want to restart from scratch and unroot the phone by installing the latest update of the official phone.
So, the phone is practically unscratched and well taken cared if any of you are interested.
Suggestions are welcome.
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Have you tried going to Swappa.com? You'd probably get a better selling price there than on places like that online auction site. Plus you don't pay any fees and it's the XDA recommended option for buying and selling phones.
Seriously though, you may want to revert to a full stock ROM to fix the performance issues. Reverting to a stock ROM would often let you know if any performance issues are firmware or hardware based as different custom ROMs often come with their peculiar issues.
Food for thought. As a part of the "T-Mobile My Account" app is a device health (beta) page that will scan the phone for various settings. If you tap on either the "Battery state" or "Device performance" and look for a box that says "Show all test" being rooted is among the list. When I read over the various warranties and agreements, I was looking specifically for anything about root, rooting, rooted, "" access. The best I found only mentions that issues caused by 3rd party software are not covered.
Seeing this makes me wonder if T-Mobile as part of its "un-carrier" move may be opening up to the idea.
Sent from my LG-D851 using XDA Premium 4 mobile app
I work for tmo, so far, no change in our stance on processing warranties for rooted devices
Sent from my G3
beats4x said:
I work for tmo, so far, no change in our stance on processing warranties for rooted devices
Sent from my G3
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This is why I don't understand people's hate towards Samsung's Knox when they trip it due to rooting and custom TOM's.
-Sent from my TMO LG G3 using Tapatalk
Cause on an HTC or nexus device you can completely go back to stock and have no evidence of rooting. With Knox, you're screwed. There's no resetting it. I don't know how LG works, this is my first LG device
Sent from my G3
beats4x said:
I work for tmo, so far, no change in our stance on processing warranties for rooted devices
Sent from my G3
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Just out of curiosity, what is T-Mobile's stance? I'm very new to TMo. So new, I switched/ordered my phone on Tuesday and due to a "Systems Issue" I don't even believe my phone has been shipped yet.
CrucialBT said:
Just out of curiosity, what is T-Mobile's stance? I'm very new to TMo. So new, I switched/ordered my phone on Tuesday and due to a "Systems Issue" I don't even believe my phone has been shipped yet.
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Honestly, if you return to stock (completely) and then go in for warranty, you should be okay. The official stance is no, but I know that 99 times out of 100 you're not gonna have an issue. Unless it's blatantly obvious that you caused your issue by messing with your phone. If you ever need anything when dealing with Tmobile feel free to pm me on here. That goes for anyone who reads this.
Sent from my G3
Returned my g2 yesterday, wiped it but left it stock rooted with twrp recovery. She didn't say anything about it.
bfranklin1986 said:
Returned my g2 yesterday, wiped it but left it stock rooted with twrp recovery. She didn't say anything about it.
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Yup, and things like this happen where reps are completely oblivious. It's not uncommon.
I only said what I did because I know quite a few managers from the bay area to Sacramento, and a good portion of them are into rooting phones and train their staff (not cause they want to screw you over, just to make sure that they retain their job) to look for it.
So yeah, you'll probably be fine if you don't unroot your phone, but an extra 10 minutes of work won't hurt you.
Sent from my G3
I usually get my best results by going into the store and being a real jerk, swear at the counter people, call them names then tell them you rooted the phone and now there are some issues....
JK,,, dont do that.
If you are nice and act dumb they will help you.
Hmm, I don't even HAVE a store around here, I'd be dealing with whoever is at the other end of the shipping tag.
beats4x said:
Honestly, if you return to stock (completely) and then go in for warranty, you should be okay. The official stance is no, but I know that 99 times out of 100 you're not gonna have an issue. Unless it's blatantly obvious that you caused your issue by messing with your phone. If you ever need anything when dealing with Tmobile feel free to pm me on here. That goes for anyone who reads this.
Sent from my G3
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thats very nice of you to offer that:good:
I agree with your comments; I have rooted every phone I have had over the years with ATT/Sprint/TMO, and NEVER "restored to stock" ANY of the phones I turned in for upgrade/repair/etc, and never once had an issue with ANY carrier.
If you act like a jerk, and hassle the store personnel, you will always have a problem; if you are polite, professional, and dont try to blame someone else for your problem, 99% of the time, you wont have a problem turning in a rooted phone.
Treat people like YOU want to be treated, and you will always be taken care of; at least that's always been my experience..
I have always just unrooted before I went in. Some times I have watched them check the phone and worried if they would try to update it. That was the case with both my HTC Evo 4g and Samsung Galaxy S3 with Sprint. I was trying to avoid the hboot 1.5 and KNOX updates. Only issue I had was when my mms stopped working. Even unrooted the stock messenger wouldn't send them. I was asked if it was rooted and was hoping the unroot file worked. Ever time the phones have finished as I was parking in the lot so I never really had a chance to make sure it was all back to stock.
When I picked up the G3 and changed to T-Mobile I asked and was told unroot it. If no one knows it was rooted then you're good.
Sent from my LG-D851 using XDA Premium 4 mobile app
yeah, its so easy to unroot a phone, and if they do a quick check to see if its rooted, and they dont see that it is, they never go any further..
wase4711 said:
yeah, its so easy to unroot a phone, and if they do a quick check to see if its rooted, and they dont see that it is, they never go any further..
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I have had to over the years exchange a few phones with t-mobile, been with them going on 8 years with 5 lines. I always unroot and set back to stock with that said tho, I had to exchange a note 3 for non working GPS and although I did set it back to stock I obviously couldn't reset the knox counter. So far, haven't heard anything about it and that was almost a month ago. While I have no official comment, I do believe t-mobile doesn't care so long as the issue is not related to anything you have done.
I want the g3, but am waiting for root. Just don't care for phones I can't restore to, uninstall unneeded apps etc.
i went on store at LG G3 launch and i showed my note 3 to swap with G3. via JUMP
my phone is rooted, i even teased the girl representative that i have the coolest ROM on it lol. she just smiled and check the note 3 physically. i even let her do a factory reset on the note 3. few mins later i have the black G3 on my possession
I'm not sure what the big deal is. If we can flash a stock ROM onto a phone I'm sure they can, probably easier than we can. It's the hardware condition that really matters.
wase4711 said:
Treat people like YOU want to be treated, and you will always be taken care of; at least that's always been my experience..
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This is called The Golden Rule and XDA and the world in general would be a better place if it was practiced at every opportunity. ?