Develop Bugs

[Q] Proper way to sell rooted EVO

So I put my EVO up for sale on CL and got a lot of responses, one possible buyer said he would take it next week.. The buyer wants me to keep the phone rooted. Would I just flash a rooted stock ROM then call Sprint to deactivate it? This is my first time deactivating a rooted phone so I just want to make sure everything goes fine, if this guy shows up at all..

I would just sell it as is if you do not find someone sooner
Swyped from my Orange Peeled Synergist EVO

Yea the sooner the better.. The buyer has actually kept in contact with me since I put up the ad so that's always a plus.. I think I had 20 + replies when I sold my iPod but only one of the people who replied actually kept in contact.. So there's nothing different/special I would have to do prior to the sale?

fergie716 said:
So I put my EVO up for sale on CL and got a lot of responses, one possible buyer said he would take it next week.. The buyer wants me to keep the phone rooted. Would I just flash a rooted stock ROM then call Sprint to deactivate it? This is my first time deactivating a rooted phone so I just want to make sure everything goes fine, if this guy shows up at all..
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You need a sense rom based off one of the evo's ota's. Otherwise he will not be able to activate the phone.
Sent from my PC36100 using XDA Premium App

Rem3Dy said:
You need a sense rom based off one of the evo's ota's. Otherwise he will not be able to activate the phone.
Sent from my PC36100 using XDA Premium App
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Ok cool thanks for letting me know!

Proper way? Money gets placed in your hand, Phone gets placed in new owners hand. Part ways with a smile.
I guess the only real tip was already said, he will need a Sense ROM that allows for activation (# codes typically).
What I would do would be to flash something like Fresh or the stock rooted OTA and let the new owner worry about changing ROMs later.
Also remember, that if you want to keep your phone number, to port out first. If you call and cancel the line, you will lose the number. Or if you are just swapping phones but staying on Sprint, do an ESN change to the new phone you want to use. This will allow the old phone to be transferred.
And finally, if you owe money on the old phone (say you ported and owe an early term fee) the new owner can't activate until your bill is squared away.

github said:
Proper way? Money gets placed in your hand, Phone gets placed in new owners hand. Part ways with a smile.
I guess the only real tip was already said, he will need a Sense ROM that allows for activation (# codes typically).
What I would do would be to flash something like Fresh or the stock rooted OTA and let the new owner worry about changing ROMs later.
Also remember, that if you want to keep your phone number, to port out first. If you call and cancel the line, you will lose the number. Or if you are just swapping phones but staying on Sprint, do an ESN change to the new phone you want to use. This will allow the old phone to be transferred.
And finally, if you owe money on the old phone (say you ported and owe an early term fee) the new owner can't activate until your bill is squared away.
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Whoa whoa whoa... are you saying I have to smile? Will this break 4G?
lol jk, thanks for the info brother.. Didn't want to inadvertently screw this guy over (or myself).. My bill is all squared away so thats good.. I'm going to have to do an ESN swap before hand to my old Palm Pre, I'll be using the money from the sale o buy the Photon (or SGSII if it's out by then )
Thanks for the help guys

Will Verizon know?

If i dont accept the up coming ota? Im going to start working for them soon, dont wanna look bad.
Please lengthen your message to at least 10 characters

watt9493 said:
If i dont accept the up coming ota? Im going to start working for them soon, dont wanna look bad.
Please lengthen your message to at least 10 characters
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They'll know if your phone accepted the OTA or not. I seem to recall reading that VZW would "assume" that if your phone didn't receive the OTA that you'd be rooted, or something to that effect.

RMarkwald said:
They'll know if your phone accepted the OTA or not. I seem to recall reading that VZW would "assume" that if your phone didn't receive the OTA that you'd be rooted, or something to that effect.
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Fvck.
Please lengthen your message to at least 10 characters

Honestly I wouldn't worry about it. Rooting just voids your warranty, so if they knew that when you try to get a warranty replacement, they may charge you full price. That's assuming they even check it. So if you're rooted and not making a warranty claim, the phone is yours, VZW will still take your money happily.
Whenever I've been in VZW stores, the reps even have theirs rooted. So I wouldn't worry about it too much bro!

Just act like nothing is wrong and keep it rooted. Seriously

Im going to. Eff them
Please lengthen your message to at least 10 characters

watt9493 said:
Im going to. Eff them
Please lengthen your message to at least 10 characters
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That's the spirit

Like the people that work at VZW don't have rooted phones? LOL I think they do...

RMarkwald said:
They'll know if your phone accepted the OTA or not. I seem to recall reading that VZW would "assume" that if your phone didn't receive the OTA that you'd be rooted, or something to that effect.
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not trolling but. i dont see how they can see if you updated or not. i mean everything on the phone is google and not VZW so i dont see how they would know. if they did know then everyone with a root phone couldn't get a replacement and i was one of them. first phone i got the speaker went out in 3 weeks. i RUU to stock and took it in and they gave me another one that day.
if you do have the link to what you read i would like to see it. (again not being a d!ck. im just wondering.

OTA, you mean the new gingerbread we never received we are finally getting?
On the HTC incredbile right?
Sent from my ADR6300 using XDA App

The real question is why would Verizon care if you took the update or not?

synisterwolf said:
not trolling but. i dont see how they can see if you updated or not. i mean everything on the phone is google and not VZW so i dont see how they would know. if they did know then everyone with a root phone couldn't get a replacement and i was one of them. first phone i got the speaker went out in 3 weeks. i RUU to stock and took it in and they gave me another one that day.
if you do have the link to what you read i would like to see it. (again not being a d!ck. im just wondering.
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I don't have a link so I'm not exactly sure, but I saw something about how some VZW tech support could see the build # (and maybe some other things you'd see in the "about phone" menu) of the device you were talking to them on. So from there, it could be assumed you were rooted if not running a stock rom.
Again, assuming they could extrapolate that information in that specific circumstance, I don't know why they would care (aside from software-related warranty issues). Most reps I've talked to in a VZ store that had some measure of expertise in their field has a rooted phone.

I believe you have nothing to be concerned about with working for them and having a rooted phone I know a few people who work for Big Red, but they don't have their phone rooted because they just don't care for it (simple minded lol).
They will entice you to upgrade to the latest greatest new phone with your employee discount lol. But assuming you're going to stick with what you have, just don't go volunteering information unless they ask since it's no of their business.
But do be prepared to sign a buttload of nondisclosure papers that you won't share any inside information (but should hehehe).

wildstang83 said:
Like the people that work at VZW don't have rooted phones? LOL I think they do...
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they do, one of them pulled me out of the main floor once when i asked him about the gb update, then recommended this site
but, as far as the OTA gingerbread. don't take it, the risks outweigh the benefits.
risks
. No root for a while (months, or a year)
. Bloatware, that you can't take off, see risk #1
. no roms for a while either
to be honest, ive been running GB for a month now via gingersense, and i like it, yeah the 720p is choppy, yeah, i have other stuff.
but, i'm mainly concerned about the new radio and new kernal
so, take others advice, and just wait.

Will do. And anything i hear, ill post in general. The store im going to work at is pretty chill. I rooted and s-offed my first inc, broke mms (somehow) and they exchanged itbeven looking at the bootloader.
Your phone has now contracted phone AIDS. Shoulda used protection while rooting. LD

T-Mobile stance on rooted phones?

Food for thought. As a part of the "T-Mobile My Account" app is a device health (beta) page that will scan the phone for various settings. If you tap on either the "Battery state" or "Device performance" and look for a box that says "Show all test" being rooted is among the list. When I read over the various warranties and agreements, I was looking specifically for anything about root, rooting, rooted, "" access. The best I found only mentions that issues caused by 3rd party software are not covered.
Seeing this makes me wonder if T-Mobile as part of its "un-carrier" move may be opening up to the idea.
Sent from my LG-D851 using XDA Premium 4 mobile app

I work for tmo, so far, no change in our stance on processing warranties for rooted devices
Sent from my G3

beats4x said:
I work for tmo, so far, no change in our stance on processing warranties for rooted devices
Sent from my G3
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This is why I don't understand people's hate towards Samsung's Knox when they trip it due to rooting and custom TOM's.
-Sent from my TMO LG G3 using Tapatalk

Cause on an HTC or nexus device you can completely go back to stock and have no evidence of rooting. With Knox, you're screwed. There's no resetting it. I don't know how LG works, this is my first LG device
Sent from my G3

beats4x said:
I work for tmo, so far, no change in our stance on processing warranties for rooted devices
Sent from my G3
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Just out of curiosity, what is T-Mobile's stance? I'm very new to TMo. So new, I switched/ordered my phone on Tuesday and due to a "Systems Issue" I don't even believe my phone has been shipped yet.

CrucialBT said:
Just out of curiosity, what is T-Mobile's stance? I'm very new to TMo. So new, I switched/ordered my phone on Tuesday and due to a "Systems Issue" I don't even believe my phone has been shipped yet.
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Honestly, if you return to stock (completely) and then go in for warranty, you should be okay. The official stance is no, but I know that 99 times out of 100 you're not gonna have an issue. Unless it's blatantly obvious that you caused your issue by messing with your phone. If you ever need anything when dealing with Tmobile feel free to pm me on here. That goes for anyone who reads this.
Sent from my G3

Returned my g2 yesterday, wiped it but left it stock rooted with twrp recovery. She didn't say anything about it.

bfranklin1986 said:
Returned my g2 yesterday, wiped it but left it stock rooted with twrp recovery. She didn't say anything about it.
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Yup, and things like this happen where reps are completely oblivious. It's not uncommon.
I only said what I did because I know quite a few managers from the bay area to Sacramento, and a good portion of them are into rooting phones and train their staff (not cause they want to screw you over, just to make sure that they retain their job) to look for it.
So yeah, you'll probably be fine if you don't unroot your phone, but an extra 10 minutes of work won't hurt you.
Sent from my G3

I usually get my best results by going into the store and being a real jerk, swear at the counter people, call them names then tell them you rooted the phone and now there are some issues....
JK,,, dont do that.
If you are nice and act dumb they will help you.

Hmm, I don't even HAVE a store around here, I'd be dealing with whoever is at the other end of the shipping tag.

beats4x said:
Honestly, if you return to stock (completely) and then go in for warranty, you should be okay. The official stance is no, but I know that 99 times out of 100 you're not gonna have an issue. Unless it's blatantly obvious that you caused your issue by messing with your phone. If you ever need anything when dealing with Tmobile feel free to pm me on here. That goes for anyone who reads this.
Sent from my G3
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thats very nice of you to offer that:good:
I agree with your comments; I have rooted every phone I have had over the years with ATT/Sprint/TMO, and NEVER "restored to stock" ANY of the phones I turned in for upgrade/repair/etc, and never once had an issue with ANY carrier.
If you act like a jerk, and hassle the store personnel, you will always have a problem; if you are polite, professional, and dont try to blame someone else for your problem, 99% of the time, you wont have a problem turning in a rooted phone.
Treat people like YOU want to be treated, and you will always be taken care of; at least that's always been my experience..

I have always just unrooted before I went in. Some times I have watched them check the phone and worried if they would try to update it. That was the case with both my HTC Evo 4g and Samsung Galaxy S3 with Sprint. I was trying to avoid the hboot 1.5 and KNOX updates. Only issue I had was when my mms stopped working. Even unrooted the stock messenger wouldn't send them. I was asked if it was rooted and was hoping the unroot file worked. Ever time the phones have finished as I was parking in the lot so I never really had a chance to make sure it was all back to stock.
When I picked up the G3 and changed to T-Mobile I asked and was told unroot it. If no one knows it was rooted then you're good.
Sent from my LG-D851 using XDA Premium 4 mobile app

yeah, its so easy to unroot a phone, and if they do a quick check to see if its rooted, and they dont see that it is, they never go any further..

wase4711 said:
yeah, its so easy to unroot a phone, and if they do a quick check to see if its rooted, and they dont see that it is, they never go any further..
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I have had to over the years exchange a few phones with t-mobile, been with them going on 8 years with 5 lines. I always unroot and set back to stock with that said tho, I had to exchange a note 3 for non working GPS and although I did set it back to stock I obviously couldn't reset the knox counter. So far, haven't heard anything about it and that was almost a month ago. While I have no official comment, I do believe t-mobile doesn't care so long as the issue is not related to anything you have done.
I want the g3, but am waiting for root. Just don't care for phones I can't restore to, uninstall unneeded apps etc.

i went on store at LG G3 launch and i showed my note 3 to swap with G3. via JUMP
my phone is rooted, i even teased the girl representative that i have the coolest ROM on it lol. she just smiled and check the note 3 physically. i even let her do a factory reset on the note 3. few mins later i have the black G3 on my possession

I'm not sure what the big deal is. If we can flash a stock ROM onto a phone I'm sure they can, probably easier than we can. It's the hardware condition that really matters.

wase4711 said:
Treat people like YOU want to be treated, and you will always be taken care of; at least that's always been my experience..
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This is called The Golden Rule and XDA and the world in general would be a better place if it was practiced at every opportunity. ?

heads up att note owners

I just went to best buy and had the Samsung rep reflash my phone and holy cow its much snappier!
Seems to have less lag and doesn't freeze as much.
Also. When they flash it it doesn't delete anything on the phone. All my files and apps were still there!!!

"reflash" isn't a thing. What did they actually do?
Sent from my SAMSUNG-SM-N910A

JasonJoel said:
"reflash" isn't a thing. What did they actually do?
Sent from my SAMSUNG-SM-N910A
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Lol OK. I watched him connect it to the computer. It went into download mode showed and android guy logo with a 1 and it showed it downloading and then it went to the update screen and here I am.

I think he just cleared the cache.
Sent from the TermiNOTEr 4!
---------- Post added at 08:08 PM ---------- Previous post was at 08:06 PM ----------
Let me know if anyone has tried this so I can do it. Don't want to clear cache and lose everything. Sorry I am used to TWRP2.
Sent from the TermiNOTEr 4!

borijess said:
I think he just cleared the cache.
Sent from the TermiNOTEr 4!
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Lol okay. What ever you say. I know how to clear that it was a completely different screen

raiu said:
Lol okay. What ever you say. I know how to clear that it was a completely different screen
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Did your build number change or kernel version?

raiu said:
Lol okay. What ever you say. I know how to clear that it was a completely different screen
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There is an option to update and clear cache in recovery. Maybe there's a recovery software on the phone that let's you do a dirty flash. Just guessing.
Sent from the TermiNOTEr 4!

raiu said:
Lol okay. What ever you say. I know how to clear that it was a completely different screen
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There is a proprietary software for Samsung devices that phone companies/certified repair centers have that make everything one click.
For the life of me I can't remember the name of it atm.

Jspex said:
There is a proprietary software for Samsung devices that phone companies/certified repair centers have that make everything one click.
For the life of me I can't remember the name of it atm.
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Click to collapse
Samsung Smart tool. It's somewhere between a cache wipe and a full Odin flash. I've heard it equated to resubmitting an OTA. Don't know how accurate that is.

First of all what do you mean samsung rep at best buy...second why the hell would you need to flash your brand new device in the first place....if there was some "rep" from Samsung it would be likely that protocol for flashing anything to a device from a customer entering your customers(best buy in this case) store is not likely and there is no reason for it....unless you ruined your phone by trying to "flash" something it would be the only reason to send it into download mode and reflash the Ota to fix it....but that would be a service center from att which would never exist in a bestbuy....and you would have lost all unless you store files and apps to either the sd card or the transfer program att uses not sure exactly what it's called but they can save what you want then just put it back when they are done usually only contacts apps and data files that are direct but you lose the saved Info from the apps because the cache has been wiped then when you turn on your phone it will be a little snappier...there is nothing besides the Ota that's even available to flash to it so you probably just cleaned up your cached and the phone isn't having to look for it anymore...
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app

AcquiredIntellect said:
First of all what do you mean samsung rep at best buy...second why the hell would you need to flash your brand new device in the first place....if there was some "rep" from Samsung it would be likely that protocol for flashing anything to a device from a customer entering your customers(best buy in this case) store is not likely and there is no reason for it....unless you ruined your phone by trying to "flash" something it would be the only reason to send it into download mode and reflash the Ota to fix it....but that would be a service center from att which would never exist in a bestbuy....and you would have lost all unless you store files and apps to either the sd card or the transfer program att uses not sure exactly what it's called but they can save what you want then just put it back when they are done usually only contacts apps and data files that are direct but you lose the saved Info from the apps because the cache has been wiped then when you turn on your phone it will be a little snappier...there is nothing besides the Ota that's even available to flash to it so you probably just cleaned up your cached and the phone isn't having to look for it anymore...
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app
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Some of you are real dicks. Sorry. Not sorry . I'm not a noon and I've had every note device that's been put out. I don't have to prove myself to anyone this was said to help people and all you do is flame people . go back to 4chan or reditt
He flashed the last update for my phone. I watched him do it.
Sometimes when the phone is made there could be errors when the files are migrated for the first time.

I too have had best buy flash proper firmware to my note 3 when it was in an odd state due to my shenanigans. It is a full rom install.

The Smart tool does flash firmware. Generally it's non carrier specific Sammy "stock" FW but it's been a long time since I've seen it so that may have changed. You should upload a system dump for the devs to look at. It's probably nothing but it does have the off chance of being something they could use to find an exploit.
---------- Post added at 09:29 AM ---------- Previous post was at 09:25 AM ----------
AcquiredIntellect said:
First of all what do you mean samsung rep at best buy...second why the hell would you need to flash your brand new device in the first place....if there was some "rep" from Samsung it would be likely that protocol for flashing anything to a device from a customer entering your customers(best buy in this case) store is not likely and there is no reason for it....unless you ruined your phone by trying to "flash" something it would be the only reason to send it into download mode and reflash the Ota to fix it....but that would be a service center from att which would never exist in a bestbuy....and you would have lost all unless you store files and apps to either the sd card or the transfer program att uses not sure exactly what it's called but they can save what you want then just put it back when they are done usually only contacts apps and data files that are direct but you lose the saved Info from the apps because the cache has been wiped then when you turn on your phone it will be a little snappier...there is nothing besides the Ota that's even available to flash to it so you probably just cleaned up your cached and the phone isn't having to look for it anymore...
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app
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Apparently you have not heard of the Samsung Experience Centers inside of BestBuys. We have one in my BB and there are a few hundred of them nationwide.
They are not carrier reps and they are not BB employees. They are Samsung sales reps and technicians and have full access to a multitude of proprietary tools.

I'm not a noon either (proud to be n00b) but raiu is tight, stop being dicks on here. Right now a number of devs have said they don't want to work on this device because the user community.

n00b1269 said:
I'm not a noon either (proud to be n00b) but raiu is tight, stop being dicks on here. Right now a number of devs have said they don't want to work on this device because the user community.
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Sadly this is the nature of the internet. It is full of armchair experts, who feel the need to comment negativly on everything that is posted. You get used to ignoring it. As you can see from this post, every post draws some (or a lot) of crap, and there are a few nuggets mixed in that make the questions, and comments worth it. Thanks for your information.
Could you imagine if it is a different build number, we would all storm Best Buy and push them to update out devices. It would be cool to watch. We would post lists of reps and their locations and schedules who were the easiest to talk into doing the reflash. Lets do it!
What is the build number on your system? Maybe you got the mystery update that AT&T hasn't (and likely won't) release....

n00b1269 said:
I'm not a noon either (proud to be n00b) but raiu is tight, stop being dicks on here. Right now a number of devs have said they don't want to work on this device because the user community.
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I know it's a shame. My friends a dev and said the same exact thing. But I don't Blame them at all. Idk what happened to the community and helping one another but all it seems like it's so can bash someone the best and it's an absolute shame...just my two cents
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app

We need mod that will close the threads, move the fights out of root threads, and possibly block the people stirring the ****. If this community wants to act like children, treat them as such, we have had to do it at xda many a time...... that being said, I have been here a long, long while. Back when ppcgeeks was actually competition, that long. In all the time I have been here, this community right here seems to be comprised of some of the whiney-iest assholes I have seen. Grow the **** up. You want root so badly, attract devs with more than a bounty. And remember it is a pledge if you go that route, it's a donation, not that dev works for you.
Be adults and more devs will come, or keep being like this and watch the empire fall, you guys decide

n00b1269 said:
We need mod that will close the threads, move the fights out of root threads, and possibly block the people stirring the ****. If this community wants to act like children, treat them as such, we have had to do it at xda many a time...... that being said, I have been here a long, long while. Back when ppcgeeks was actually competition, that long. In all the time I have been here, this community right here seems to be comprised of some of the whiney-iest assholes I have seen. Grow the **** up. You want root so badly, attract devs with more than a bounty. And remember it is a pledge if you go that route, it's a donation, not that dev works for you.
Be adults and more devs will come, or keep being like this and watch the empire fall, you guys decide
Click to expand...
Click to collapse
Couldn't ******* agree more. ..nicely said
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app

The best are the people on here that say that they "need" root and act like it is owed to them. The reality is that nobody needs root, we simply want it. And it's certainly not owed to us.
With that being said, I want root just as much as the next guy or girl. But I'm not gonna cry or lose sleep over it if we don't get it. I love this phone as is.

So, back on subject.... Did you see anything change in the versions of about phone?

Phone not receiving texts/calls or sending texts. Help appreciated.

No stranger to rooting or the like. But I recently switched to Verizon and got an m8 after many years on Sprint. Text messages continually fail to go through...or they say they fail but they do go through. Meaning I resend the same text many times without realizing it. Its also missing many incoming calls and never ringing. I don't receive texts a large portion of the time. Ive already missed many work calls. Stock unrooted.
A quick google search shows me I'm not alone on the problem. But I've been searching for several days and can't find a solution to it! Someone please help me out. I've posted several threads on different forums asking for help and no one seems to reply. If I can't fix it I'll probably return the phone
Sent from my HTC6525LVW using XDA Free mobile app

Don't fix. Replace.

Maybe try running the Verizon RUU and see if it'll fix the problem. Just make a backup of your apps/personal data before doing it.
Official RUU 3.28.605.4 EXE/ZIP
Don't know what software version you're on but I see that they have RUU for earlier versions if you're on an older version. That is in the Verizon forums so you can look around there for additional info etc

Everyone who posts here wants "help ASAP" and thinks its "urgent". Next time please try to use a thread title that is more specific and descriptive.
If the phone is new and not modded, I would not mess with it, and just take it back to the store to reconfigure or replace.

redpoint73 said:
Everyone who posts here wants "help ASAP" and thinks its "urgent". Next time please try to use a thread title that is more specific and descriptive.
If the phone is new and not modded, I would not mess with it, and just take it back to the store to reconfigure or replace.
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I totally understand, sorry about that lol. I just got fed up of people not replying to so many other threads ive posted with this question and I've only got a few days left to decide if i want to keep this phone. I was hoping for a more technical fix, but thank
you for your advice.
BerndM14 said:
Maybe try running the Verizon RUU and see if it'll fix the problem. Just make a backup of your apps/personal data before doing it.
Official RUU 3.28.605.4 EXE/ZIP
Don't know what software version you're on but I see that they have RUU for earlier versions if you're on an older version. That is in the Verizon forums so you can look around there for additional info etc
Click to expand...
Click to collapse
On the newest software sadly not possible atm
Sent from my HTC6525LVW using XDA Free mobile app

MultiLockOn said:
I totally understand, sorry about that lol.
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No worries. Great new thread title! :good:
MultiLockOn said:
I was hoping for a more technical fix, but thank
you for your advice.
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Honestly, if the phone is brand new and still stock, I wouldn't mess with it, as its not your problem.

Verizon refused to send me a new phone despite it being in the 14 day period. Any solutions?
Sent from my HTC6525LVW using XDA Free mobile app

I would march to the Verizon store and demand a new m8 or say otherwise I'm going to a different carrier
Sent from my HTC one m8 Google play edition

MultiLockOn said:
Verizon refused to send me a new phone despite it being in the 14 day period. Any solutions?
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Click to collapse
This is a breach of their own terms. I agree with the above suggestion to raise hell, scream fraud, threaten to take your business elsewhere, file a BBB fraud claim, etc.
If you paid with a credit card, you may also be able to contact your card company to stop payment for reason of fraud.
Is it a genuine Verizon company store you are dealing with, or just an "authorized dealer" (which is basically just a independent franchise). Because the latter may not be obligated to honor the warranty terms. At least, that is how it works on AT&T (and I never recommend buying from such dealers for this reason, among others).