[Q] Sudden Signal Loss - Desire Q&A, Help & Troubleshooting

hey all, i am on the latest Oxygen rom with a fairly new desire on us cellular. starting last night, in places where i normally get good reception, my phone is completely dropping service, down to the "searching for service" prompt. I normally get 2-3 bars in my house, but it drops to the point where i have to walk outside the door to get enough service to send a text or make a call. does anyone have any ideas????
Edit:
My phone has done this before, but not this bad and hasnt lasted this long. i have done the *228 (uscc store said to do it, and have done it where i actually have service) and it says my phone will not activate

soreny said:
hey all, i am on the latest Oxygen rom with a fairly new desire on us cellular. starting last night, in places where i normally get good reception, my phone is completely dropping service, down to the "searching for service" prompt. I normally get 2-3 bars in my house, but it drops to the point where i have to walk outside the door to get enough service to send a text or make a call. does anyone have any ideas????
Edit:
My phone has done this before, but not this bad and hasnt lasted this long. i have done the *228 (uscc store said to do it, and have done it where i actually have service) and it says my phone will not activate
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The mobile provider might have a problem.

Related

[Q] No reception

I rooted my G2 about 2 weeks ago with Virtuous ROM and, the other day I picked the phone up to go to work not thinking anything was wrong.
When I got to work, I had an X where the signal bars are. Tried to turning phone off and, nothing.
When I go in and search for the carriers it shows T-Mobile and AT&T listed then I tap the T-Mobile section and it tells me "Your SIM Card doesn't allow connection to this Network"....So we called T-Mobile and switched SIM Cards and still get the same thing.
My SIM works in every other phone we have, including our myTouch4g...I have un-rooted and, same result. Then rooted again and, it still acts the same way..
T-Mobile said it was something with their network and, could take 3 days to get it straightened out.
Has anyone else had this kind of problem out of there G2 before or after rooting?
I'm in Tennessee, if that helps.
Well, I went totally back to stock and, still no reception. Just an X in the signal location.
Send phone in for warranty if you have it...and try to enable raoming and data raoming and see if you can pick up any signal...
ilostchild said:
Send phone in for warranty if you have it...and try to enable raoming and data raoming and see if you can pick up any signal...
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Click to collapse
Thanks. I tried that and, still no signal. My DBM is -109 when I checked it a few minutes ago through the my device app.
Checked it again and it says -89, signal strength of 14 but, still have an x on the signal bars.
This is crazy. You don't think the Virtuous ROM messed it up do you?
I got a solution from T-Mobile. They are sending me a new one.....YIPPIE

Very bad signal

Is there anyway for me to boost my signal? I use to get around 3 or 4 bar's at my house, but after the hurricane i only get 1 and my phone is always roaming now. I called up sprint like 24 times and they just say there is nothing wrong with their towers and say they'll send someone out to look at them. Yet i'm still only getting one bar and roaming.
So does anyone know what i should do? I'm about to leave sprint and it's a shame as i've been with them for years.
I updated my prl and raidos etc to the latest and still didn't help.
If u have high speed internet at ur house u can get an air rave from Sprint. It will pretty much put a tower in your house
Sent From My Pocket
Well, finally after calling up sprint like 45 times over the past 3 weeks. I got someone who told me that there seems to be a nation wide problem with roaming and bad signals and the ticket is still open even though they kept telling me that it was closed and it was fixed. He offered me one of them airaves, but since i normally have a great signal at my house i said it was alright for now and i'll wait to see what happens after the outage is fixed. This one lady was pissing me off i almost left sprint luckly i asked to talk to her manager.
You might take your phone in to have the radio checked too just to make sure its not your phone. Have them run post on it and that will tell then if it is your radio going out or if in fact its the network. If your phone is rooted it will still read, so they can't say no. its in policy that they have to work on rooted phones and if they can't fix it, they have to order you another one.
Sent from my PC36100 using xda premium
Have you tried updating your PRL and Profile it might help a little. It does for me while I'm at work

Phone not picking up any cell service

My Verizon Galaxy Nexus isn't picking up any cell service. I updated to CM10.1 (Android 4.2.2) mid-February and noticed my phone was showing no bars of service more often then with CM10. Even with no bars I still had "some" service and was able to make calls usually. Last week I updated the radios on both my Dad's and I's GNs to the 4.2.2 radios. For my phone I used the radio files from MWalt's thread, for my Dad's I used the ones directly from Mark Manning's radio thread. I didn't realize they were different versions and that MWalt's may have been patched.
I came back to my parents house this weekend, they have a network extender. My phone again was showing no bars but did have the little "R" indicating a Network Extender. Having little (to no) service even with the network extender was causing my phone to die very quickly. Today I was doing some errands (to places where I should have service), for the first 10 minutes of driving I had no bars but did have the 3G indicator and was able to make calls. Once I got to a certain point my service cutout completely. For the the next 4 hours I had zero service and couldn't make any calls (again in areas where I should have had varying amounts of service). Driving back once I got to the same spot where I lost service, no bars of 3G service returned and I was able to make calls. When I reached home, I again had no bars but was able to make calls.
I just backup my entire SD card and did a complete factory install using Google's 4.2.2 factory images (with the flash-all.bat). Still no improvement, I'm getting 0 bars of service standing next to the network extender. My Dad's GN (as well as the rest of my family's phones) are getting 2-4 bars of service depending on where they are in the house.
Any ideas?
Thanks
TL;DR: I wiped my phone by installing Google's factory images (4.2.2) and my phone is getting no bars of service (although I can *sometimes* make calls standing next to a network extender ("cell tower") or in areas where I should have good service). Any ideas? Thank you...
You might have flashed a Toroplus or Maguro ROM. Im not sure what to tell you other then to call Verizon and check if its a location problem and if its not try manually flashing the stock cdma radio from the google images. (Extract and install both "radio-cdma-toro-i515.fk01.img" and "radio-toro-i515.fk02.img" just in case).
If that doesnt work then try flashing the 2 radios from the 4.1.1 stock image.
I'm sure I flashed the correct toro images, and after posting this I also tried flashing the entire 4.1.1 factory images. Still no improvement. Tomorrow I'll be going back to NJ (from VT), I'm hoping to see some improvement down there.
Thanks for the reply. Any other suggestions would still be appreciated.
I just went down to the Verizon store (back in NJ) after seeing no improvement when I got back to my house. Of course on the 5 minute drive between here and there I get full (4 or 5?) bars of 4G service. And by the time I got to the store I still had 2-3 bars of 4G service. Anyway, the guy at least believed me enough to give me a new sim card. But once I drove back up the hill from the store I lost 4G service in the exact same spot again.
Keeping in mind this is in the Cliffside Park/Edgewater area of NJ (literally right across the Hudson river from NYC). I *should* have great service in this entire area. I don't know what to do, except pay the $100 for a POS refurbished phone form Asurion or maybe pay full price for a S4.
I called Verizon CS and they were able to confirm not being able to see my phone connected to their network. After 40 minutes they actually (read:finally) offered to replace the phone. Should be here in a couple days. Now this phone has to be a refurbished one correct? Any chance they are sending out new ones? I read some stories earlier about people being on their 3rd or 4th replaced GNs because of constant problems with the replacements.
Edit: Just got the confirmation email for my "certified like-new replacement" phone. Oh well, we'll see how this turns out... Until then I'm back on my Droid Incredible. Damn this phone is tiny and slow as s***.

Cell Service issues

I picked up an unlocked att galaxy note 2 to replace a broken phone. I use straight talk (att) as my service provider. I had to change my sim cards from a regular to a mini for the note. It took a couple minutes and my service was great. I tested the speeds and they were decent. I was able to send/receive mms,sms and phone calls. It was great all day. Later that evening, I went to the movies. They must have a cell blocker or something because it killed my service (same thing happened to me the week before with my old working phone). I had to go into airplane mode and back out to get service back. It was kind of weak after that. This morning I woke up with no cell or data service. I would look at the bars go up to full 4g then drop to 1 bar at edge and then lose all service. Just random spikes that happened all day. I tried various apn setting w/ no difference. I rooted my phone with cleanroom. I had solid 2-4 bars for a few hours. Then again, I started to lose service. I tried my fiancee's T-mobile pay as you go card and same thing. little to no bars of edge or nothing at all. I did the hack to enable aws, the Tmobile card had a solid 4 bars of cell but no data. I put my straight talk sim back in and I seem to be holding 3+ bars of 4g with decent speeds but The trend has been to wait til I get my hopes up then crush them with 0 service. I have looked into the interwebs, but haven't seen anything with a problem quite like this. I'm wondering if I just got a bum phone or if my mini sim is poop. Any help would be great. Thanks.
Going through more settings, I'm getting "Network Not Found" under the status list in About phone. Pretty much anything that has to do with a carrier isn't there. I then went under mobile network settings and looked at "Network Operators". It was set to automatic so I clicked manual. The only option was AT&T. The phone is supposed to be unlocked. I then clicked back to automatic and it's not able to find my provider info.

[Q] HELP! My Samsung Galaxy S3 Drops 100% of calls now...

Hey guys,
A little history:
Earlier tonight I noticed that my phone kept dropping phone calls in places that I never really had a problem before. I was sitting in my room, looking at my phone and I had 4 bars. I went to call Sprint to find out if there was an outage or issue with my account and at exactly 16 seconds into the call my phone said "No Service" and dropped the call. I was baffled, as the entire time I had 4 bars. I tried calling back, and once again at exactly the 16 second mark the call was dropped. I moved to different areas of my house, went outside, drove down the street to the park and tried making calls and they were all dropped. I tried updating the profile and PRL several times, and as each one was successful, my calls were still getting dropped. I was rooted and running a custom rom (I couldnt even tell you what... its been forever since I flashed anything) so I thought maybe that was the issue. I unrooted my phone, did a factory reset, and went back to stock. Then I updated my profile and PRL and tried making some calls... same results.
Using a friend's phone I called Sprint's customer service to troubleshoot and the rep walked me through all of the standard steps. She did mention that 4G was being rolled out in my area, but said that the two towers closest to me that my phone should be connecting to were not scheduled for their updates yet so I shouldnt even be effected right now. The last thing that she had me try was the ##72786# reset to update me to the correct tower. Now, when my phone came back on and finished everything it did say that I was connected to 4G and had 5 bars (this is the first time that I had ever received 4G at my house, let alone on this phone since I got it when it came out last year) however, my calls were still being dropped. Its not happening at exactly 16 seconds anymore, but so far every call (both outgoing and incoming) were dropped while in the middle of talking. The rep said that it was most likely unfortunately my phone because she did not see any service interruptions etc on her end. She could have of course been lying to me, and maybe the 4G roll out in my area is causing this.... but no one else I know is having these issues.
Has anyone experienced anything like this before? Any idea of a definitive way to find out if the issue is in fact my phone or if this is something I just have to wait out?
tl:dr - My phone drops all calls without fail, even in areas that Ive never had service issues. Both outgoing and incoming. Unrooted my phone, went back to stock just in case... same issues. Updated profile and PRL several times. Did the ##72786# update on the phone with customer service. My phone connected to 4G for the very first time ever, but my calls are still being dropped every time within the first 2 minutes. Sprint rep said that there are no issues on their end. Advice?
Thanks for any and all advice!
May be due to the towers being overloaded from everyone else being pushed on to them while their towers are out for upgrades. Unupdated towers will get crap for service once they get overloaded and they have to take a higher load when neighboring towers are down for upgrades.
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Sign up for copy using this link and get us both and extra 5gb of free storage https://copy.com?r=b8U0ED
I went through that for two weeks back when they where doing upgrades and turning lte on in my area.
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