[Q] No reception - G2 and Desire Z Q&A, Help & Troubleshooting

I rooted my G2 about 2 weeks ago with Virtuous ROM and, the other day I picked the phone up to go to work not thinking anything was wrong.
When I got to work, I had an X where the signal bars are. Tried to turning phone off and, nothing.
When I go in and search for the carriers it shows T-Mobile and AT&T listed then I tap the T-Mobile section and it tells me "Your SIM Card doesn't allow connection to this Network"....So we called T-Mobile and switched SIM Cards and still get the same thing.
My SIM works in every other phone we have, including our myTouch4g...I have un-rooted and, same result. Then rooted again and, it still acts the same way..
T-Mobile said it was something with their network and, could take 3 days to get it straightened out.
Has anyone else had this kind of problem out of there G2 before or after rooting?
I'm in Tennessee, if that helps.

Well, I went totally back to stock and, still no reception. Just an X in the signal location.

Send phone in for warranty if you have it...and try to enable raoming and data raoming and see if you can pick up any signal...

ilostchild said:
Send phone in for warranty if you have it...and try to enable raoming and data raoming and see if you can pick up any signal...
Click to expand...
Click to collapse
Thanks. I tried that and, still no signal. My DBM is -109 when I checked it a few minutes ago through the my device app.
Checked it again and it says -89, signal strength of 14 but, still have an x on the signal bars.
This is crazy. You don't think the Virtuous ROM messed it up do you?

I got a solution from T-Mobile. They are sending me a new one.....YIPPIE

Related

[Q] Thinking about exchanging my CDMA GN due to LTE signal drop

I've been using the Galaxy Nexus for about a month or so and have recently started to notice that the 4G signal will drop whenever I turn on the screen after some time in deep sleep. The signal meter will be fine, until I actually try to use some data. It typically takes about a minute to reacquire a signal, but the phone is essentially useless during that time.
As you can see in the screenshot, there are several red spots where the signal dropped out. I am not in a poor coverage area, and others with the same device do not have these issues. I saw this with a rooted 4.0.2 OTA and am still seeing it with a rooted, deodexed 4.0.4 rom (http://forum.xda-developers.com/showthread.php?t=1481613).
What do people think? Will exchanging the phone possible fix the issue? Is there anything Verizon can do to try and help me out? I'm basically just spitballing here, but this problem is making my phone very frustrating to use.
Are you rooted or stock? I don't have any issues with my 4G on stock or rooted with Gummy 0.7.6. I had an issue with an earlier root where my 4G would drop. I would disable / re-enable and it would start to work again. Maybe try rooting if you are not rooted????
zombiehaven said:
Are you rooted or stock? I don't have any issues with my 4G on stock or rooted with Gummy 0.7.6. I had an issue with an earlier root where my 4G would drop. I would disable / re-enable and it would start to work again. Maybe try rooting if you are not rooted????
Click to expand...
Click to collapse
Yes, I see this on rooted stock, as well as the ROM I referenced in the original post (supposedly deodexed 4.0.4 stock ROM)
EDIT: From several posts in the other thread, this issue is not isolated to me or my hardware so I probably won't bother exchanging the phone.
History of Signal ?
jjohns63 said:
I've been using the Galaxy Nexus for about a month or so and have recently started to notice that the 4G signal will drop whenever I turn on the screen after some time in deep sleep. The signal meter will be fine, until I actually try to use some data. It typically takes about a minute to reacquire a signal, but the phone is essentially useless during that time.
As you can see in the screenshot, there are several red spots where the signal dropped out. I am not in a poor coverage area, and others with the same device do not have these issues. I saw this with a rooted 4.0.2 OTA and am still seeing it with a rooted, deodexed 4.0.4 rom (http://forum.xda-developers.com/showthread.php?t=1481613).
What do people think? Will exchanging the phone possible fix the issue? Is there anything Verizon can do to try and help me out? I'm basically just spitballing here, but this problem is making my phone very frustrating to use.
Click to expand...
Click to collapse
Can you please tell me where you get that HISTORY screen from. Ive checked all menus in settings and I can not find it anywhere.
EDIT... Please ignore my post... I found it...
So, I'm having the same exact problems but i did a log cat to see what might be culprit.
I have narrowed it down to this:
02-08 11:21:51.912 E/IMSFW (415): IIL: Disconnected from '7467' socket
still have no idea what can cause it yet.
also if you switch to 3g it seems it doesn't happen so maybe its a sim problem on verizons lte network end?
11:22:40.029 E/IMSFW (415): ImsSMSInterface: Registration failed, go for retrying if isim nounce present
that's what i found so if anyone can clarify and maybe see if it is really on Verizons end as this is the 4th phone that has had this problem.
that1techguy said:
So, I'm having the same exact problems but i did a log cat to see what might be culprit.
I have narrowed it down to this:
02-08 11:21:51.912 E/IMSFW (415): IIL: Disconnected from '7467' socket
still have no idea what can cause it yet.
also if you switch to 3g it seems it doesn't happen so maybe its a sim problem on verizons lte network end?
11:22:40.029 E/IMSFW (415): ImsSMSInterface: Registration failed, go for retrying if isim nounce present
that's what i found so if anyone can clarify and maybe see if it is really on Verizons end as this is the 4th phone that has had this problem.
Click to expand...
Click to collapse
Hey fellas, I'm posting in this thread because it relates to the issue I'm facing. Coming from the Thunderbolt, I had no problems holding onto a LTE signal in Atlanta, but with my GNex, the signal just drops a lot (every half hour or so maybe), at work, at the store, wherever. It shows an empty signal bar with a small x, and says 'Searching for Service'.
This seems to happen only when I have it in LTE mode. I switched to CDMA under the 'Mobile Networks' settings window, and it was able to hold on to the 3G signal all day. I am starting to think if it is a LTE sim card authentication issue.
I'm going to VZW to see what I can do (I'm still within the 14-day window).
I'm having the Same issue holding onto a 4g signal in Savannah and Atlanta, cdma only is fine. Let me know what Verizon tells u cause they basically told me to wait for an update
Sent from my Galaxy Nexus using Tapatalk
xratede said:
I'm having the Same issue holding onto a 4g signal in Savannah and Atlanta, cdma only is fine. Let me know what Verizon tells u cause they basically told me to wait for an update
Sent from my Galaxy Nexus using Tapatalk
Click to expand...
Click to collapse
Just came back, basically they said they can't do anything unless they replicate the problem, which they couldn't. (it was a random problem.). They told me to call customer service when I got that issue, so I have to see that at work tomorrow.
I tried a suggestion online where I updated my prl from the 15xxx version to the 52642 version. I did this by creating a contact with the following number
*22899
and dialing that contact. It went through a 'activation' process, with some elevator music, and the signal seems to hold.
what25 said:
Just came back, basically they said they can't do anything unless they replicate the problem, which they couldn't. (it was a random problem.). They told me to call customer service when I got that issue, so I have to see that at work tomorrow.
I tried a suggestion online where I updated my prl from the 15xxx version to the 52642 version. I did this by creating a contact with the following number
*22899
and dialing that contact. It went through a 'activation' process, with some elevator music, and the signal seems to hold.
Click to expand...
Click to collapse
Yea I did the prl update and it was fine for awhile but started back again a few hours later
Sent from my Galaxy Nexus using Tapatalk
I've updated to 4.0.4, 4.0.3, flashed just the radios, removed some card, hard reset, factory reset, just about everything u can imagine and still no luck. I'm tempted to file a claim with asurion(purchased gnex from a friend) and see if another gnex works with late but I don't wanna spend $99 for nothing
Sent from my Galaxy Nexus using Tapatalk
xratede said:
Yea I did the prl update and it was fine for awhile but started back again a few hours later
Sent from my Galaxy Nexus using Tapatalk
Click to expand...
Click to collapse
To this and post 10, I still have those data issues, but they are much less frequent on the 4.0.2 radio than the 4.0.4.
I got in touch with Verizon wireless online support, and they basically told me to wait till they release a software update. I asked for a new sim card (since I thought it might be LTE authentication issues), and they said it was a software problem, not a SIM problem.
I guess its a wait and see.

Loss of signal, no auto reconnect.

I am having an issue on my One X (unbranded and unlocked) with the signal vanishing and not reconnecting unless I force it. I was wondering whether it effects all networks or just networks that use more than one carrier. Three has its own 3G network but it uses Orange 2G signal. I also saw a thread with the same issue on T-Mobile / Orange which is also dual carrier.
I am wondering whether it is the switch between these networks which is causing it to lose signal and not reconnect.
I have had several instances where my signal has an R next to it as if it is roaming, this would be when it is connected to the Orange 2G network, I never had this problem on my Desire HD or Sensation.
Does anyone know of any issues on Vodafone or O2 regarding signal loss or is it just networks which use multiple carriers.
My One X is stock and bootloader has not been unlocked.
Thoughts?
Sent from my HTC One X using Tapatalk 2
Are you still on the 126 SW?
As your unbranded then you should be able to get the 128 update.
With 126, my Three handset recieve level was about -88 to 91dbm.
With 128 its now at -75dbm in the same location.
Most, if not all of the roam to Orange has now been disabled, remaining where there is no Three signal at all.
Steve
No I have upgraded to 1.28, unfortunately I am still in an area where it does switch to Orange 2G signal.
It seems to hang on to 3G until I have virtually no signal, then goes to no signal and doesn't reconnect unless I force it. It seems to mostly happen when I put the phone away on my pocket so I dont notice I have no signal until I check my phone.
I lost signal today and to test the reconnect I left the screen on and I drove about 20 miles through large-ish towns and it didn't reconnect once, had to force it when I got home.
Not sure if this effects single carrier networks, O2 or Vodafone?
Sent from my HTC One X using Tapatalk 2
Have you had the same issue with any other handset?
Are you a new customer to Three and this is the first you have seen of this?
Reason I ask is when I was thinking of going to Three for my main phone, I tested with a handset I just used for tethering off the one plan.
I drove out of town to an area where I guessed there would be no Three coverage.
The signal hung on for ages but when it dropped I made a note of where it dropped. After a few moments the handset went over to Orange 2g. I then drove back home. I must of drove at least 5 miles past the point I noted earlier before the Orange signal itself dropped and had to force the handset to Three myself.
This sounds similar to your issue and was with a Desire S….but you say you didnt have this with previous handsets. All very strange
Steve
I've had a Desire HD and a Sensation both on Three and never had issue on either of these.
There must be something different about the way the One X handles the switch of signal, or maybe it's just faulty.
Might try some other SIM's from other networks, if that doesn't work I'll get a replacement.
Sent from my iPad using Tapatalk HD
I have this phone second day and I see this signal problem as well, I got iphone 4s in Three and HTC One X in Three as well and in same place Iphone show me 3G connection and 3 bars, HTC show only one bar and sometime nothing.
How get update to1.28?
I check update via my phone and nothing show me
My phone have no 1.26
shrubz said:
No I have upgraded to 1.28, unfortunately I am still in an area where it does switch to Orange 2G signal.
It seems to hang on to 3G until I have virtually no signal, then goes to no signal and doesn't reconnect unless I force it. It seems to mostly happen when I put the phone away on my pocket so I dont notice I have no signal until I check my phone.
I lost signal today and to test the reconnect I left the screen on and I drove about 20 miles through large-ish towns and it didn't reconnect once, had to force it when I got home.
Not sure if this effects single carrier networks, O2 or Vodafone?
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
I'm on three and it never seems to switch to gsm just looses signal all together and takes ages to reconnect once I move location. this is a proper pain I've had the phone replaced three times changed sim still not got better I'm thinking its the radio version on this phone or some software related issue.
If you're phone is from Three you won't get the update until Three release it.
I did see on another thread that Three won't be releasing 1.28 as HTC are currently working on the next update. Don't know how true that is.
My phone is unbranded and unlocked to any network, which is why I got the update.
Think I'm going to get a replacement and see if that's any better, hope it's not a general issue with the one X having lower signal.
Sent from my HTC One X using Tapatalk 2
thewrench80 said:
I'm on three and it never seems to switch to gsm just looses signal all together and takes ages to reconnect once I move location. this is a proper pain I've had the phone replaced three times changed sim still not got better I'm thinking its the radio version on this phone or some software related issue.
Click to expand...
Click to collapse
If you dial *#*#4636#*#* on your phone and select phone info you can select GSM only which is 2G, this really improves signal but because it's 2G you are stuck on really slow data speeds.
If that is the case and you've had 3 replacements, maybe it's worth holding out for the next update to see if that fixes the problem.
I'm a little uneasy about returning it for a replacement as I don't have any other problems with it (bad screen seal, banding on display or yellow display) I may end up with more problems with a replacement.
Sent from my HTC One X using Tapatalk 2
Is any chance change three rom on factory rom?
I had similar issues to what you are describing with yours on my original unlocked/unbranded HOX on T-Mobile. I had issues on top of the ones you mentioned where it was also saying I had a signal and had appeared to lock up and would just drop the mobile network and say at the bottomg of the screen "preparing sim".
Most the time I was stuck with putting it in and out of airplane mode to make calls, only for them to drop or fail all together.
This was on both 1.26 and 1.28 FW. In the end I took mine back and swapped it and the replacement has been perfect since. so it was without doubt a hardware fault in my case!
Good luck solving your problem, but I would suggest taking it back and getting a straight swap.
Wielki.Brat said:
Is any chance change three rom on factory rom?
Click to expand...
Click to collapse
You can't change you ROM unless you unlock the Bootloader at HTCDev and this will void your warranty with HTC.
Three will release an update eventually, and 1.28 is no better signal wise for me than 1.26 was!!
noisy_lightning said:
I had similar issues to what you are describing with yours on my original unlocked/unbranded HOX on T-Mobile. I had issues on top of the ones you mentioned where it was also saying I had a signal and had appeared to lock up and would just drop the mobile network and say at the bottomg of the screen "preparing sim".
Most the time I was stuck with putting it in and out of airplane mode to make calls, only for them to drop or fail all together.
This was on both 1.26 and 1.28 FW. In the end I took mine back and swapped it and the replacement has been perfect since. so it was without doubt a hardware fault in my case!
Good luck solving your problem, but I would suggest taking it back and getting a straight swap.
Click to expand...
Click to collapse
Interesting, I too had the Preparing Sim message until I got a new SIM from Three, this seemed to fix this message but I am still having Signal Problems.
I think I'll follow your lead and go for a replacement, I have to use Airplane mode to force the signal to reconnect as well.
Thanks
I can confirm I have these problems. I'm on three but the phone was from Dialaphone and with orange but is unlocked. I have exactly the same problems as those been described. This is a very irritating problem that makes me miss calls and texts in my poor 3 signal area.
Smith2001 said:
I can confirm I have these problems. I'm on three but the phone was from Dialaphone and with orange but is unlocked. I have exactly the same problems as those been described. This is a very irritating problem that makes me miss calls and texts in my poor 3 signal area.
Click to expand...
Click to collapse
I think you're best off to return it for a replacement, that's what i'm going to do. Hopefully that will fix my problem and not create any more!!
I have the same issue on my device. On my 2nd replacement and its still the same.
No problems with my iPhone 4S.
Hopefully a radio update will sort this out.
Sent from my HTC One X using XDA
shrubz said:
If you dial *#*#4636#*#* on your phone and select phone info you can select GSM only which is 2G, this really improves signal but because it's 2G you are stuck on really slow data speeds.
If that is the case and you've had 3 replacements, maybe it's worth holding out for the next update to see if that fixes the problem.
I'm a little uneasy about returning it for a replacement as I don't have any other problems with it (bad screen seal, banding on display or yellow display) I may end up with more problems with a replacement.
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
was my worry everytime but thankfully the only issue ot kept coming back with was the signal issue so it looks like its here to stay, i tried the *# menu and when i select gsm only i get no signal????? called three today to say i want to activate the gsm mode when im in poor 3g areas and they said for some reason i am unable to, he could explain why? but it seems some three customers can switch to gsm, i have never seen a g icon on my phone, either got 3g or nout!!
thewrench80 said:
was my worry everytime but thankfully the only issue ot kept coming back with was the signal issue so it looks like its here to stay, i tried the *# menu and when i select gsm only i get no signal????? called three today to say i want to activate the gsm mode when im in poor 3g areas and they said for some reason i am unable to, he could explain why? but it seems some three customers can switch to gsm, i have never seen a g icon on my phone, either got 3g or nout!!
Click to expand...
Click to collapse
I think it might depend on location, in some areas the 2G signal (Three use Orange network for 2G) has been turned off. In my Area (South West England) I still have access to the 2G GSM Signal.
Obviously Three save a lot of money from turning off GSM and not paying Orange to use their network.
shrubz said:
I think it might depend on location, in some areas the 2G signal (Three use Orange network for 2G) has been turned off. In my Area (South West England) I still have access to the 2G GSM Signal.
Obviously Three save a lot of money from turning off GSM and not paying Orange to use their network.
Click to expand...
Click to collapse
thanks for the info
Guys Im three network customer and now I bay this HTc from my friend with is 3 network customer as well, can I claim now exchange this phone? I have only photo delivery invoice. Can I?

Strange Antenna Issue

Today my phone started having some issues.
In places I was supposed to get full coverage and all bars I am know getting only 2 bars...
And in places I was getting 2 bars I get no signal at all !!!
I think it is an Antenna thing. Maybe it is broken, IDK...
What could I do? I have no warranty as I bought this phone 2 months ago in EUA and I live in Brazil...
Thankss
Anyone?? Help??
I've opened my phone and Everything seemed to be clear and OK.
One thing. When I get signal and start using the 3G a lot. The Signal DOES NOT go off.
This is very strange...
liquelt said:
Anyone?? Help??
I've opened my phone and Everything seemed to be clear and OK.
One thing. When I get signal and start using the 3G a lot. The Signal DOES NOT go off.
This is very strange...
Click to expand...
Click to collapse
Have you tried flashing the latest radio for the nexus? New ones were released recently for the .9 and .10 radios for verizon nexuses. I do not have knowledge of the gsm radios though.
Tempest228 said:
Have you tried flashing the latest radio for the nexus? New ones were released recently for the .9 and .10 radios for verizon nexuses. I do not have knowledge of the gsm radios though.
Click to expand...
Click to collapse
I am not on verizon.
I am using i9250UGLH1 radio.
Where can I get this .10 radio?
Thanks.
I'm also having the same issue. I have a maguro yakju variant galaxy nexus. I'm getting only 1-2 bars and have no warranty as I got it from ebay, gps is also showing problems, but the phone came in new sealed condition. Please let me know if there's a fix to this
It seems to be an Power Amplifier issue. I am gonna put in a Repair Store and they are going to try to fix my phone.
I am going to keep updating this too with the progress.
Thaaankss
What were the dbm stats? Your signal bar never tells the truth unless there is no service at all.
the signal bars are responing to dbm status.
I am checking both on the same time and I didnt get any anomalies betweent them...
I just put the phone to work in a place near home and they said it was an Power Amplifier issue and they're going to try fixing it.
Thanks.
I have exactly the same problem but my phone has only dealer warranty. Is there any chance to fix this through software?
If you have this exact same issue you cant fix it through software, because its an hardware problem...
It should be an hardware thing, if it isn't I don't know what else I could do.
Just updating...
My phone is now working. They changed the PA ( power amplifier) and now I have normal signal!
BUT, I am having two issues.
When I select "only use 2g networks" the phone than changes to edge and connects. When I deselect the 2g option the phone reconnects but it keeps on 2g. It does not switch to 3g...
I have to reboot the phone/radio.
AND,I am not getting 4G HSPA+ anywhere! Only HSDPA...
ANYONE????
Today I also have noticed problems with connection. I've very fresh GNx, had it with me at the office since Monday but today whole day was on GPRS. I thought it is an issue from the GSM network but after coming home where 3G should fly (and it does on Motorola Defy) my GNx was still on GPRS.
But when I make a call the data connection returns to 3G and some time after switches back to 2G.
If I leave phone somewhere where is better coverage it keeps 3G.
Meanwhile my Defy has 3G everywhere.
Shall I sent the GNx back to Amazon?
QDT said:
Today I also have noticed problems with connection. I've very fresh GNx, had it with me at the office since Monday but today whole day was on GPRS. I thought it is an issue from the GSM network but after coming home where 3G should fly (and it does on Motorola Defy) my GNx was still on GPRS.
But when I make a call the data connection returns to 3G and some time after switches back to 2G.
If I leave phone somewhere where is better coverage it keeps 3G.
Meanwhile my Defy has 3G everywhere.
Shall I sent the GNx back to Amazon?
Click to expand...
Click to collapse
Man,
If you are in warranty you should return your phone for them to fix/change...
Try changing radios before doing that. It can be software related!
liquelt said:
Man,
If you are in warranty you should return your phone for them to fix/change...
Try changing radios before doing that. It can be software related!
Click to expand...
Click to collapse
I'm on the same radio since beginning. And the same ROM was while phone kept 3G and now, when it is loosing it.
However, I wonder how much the network could influence the situation.
I've left overnight Nexus and Defy on the strongest coverage point and in the morning GNx was still at GPRS while Motorola switched from 3G down to GPRS.
I'm getting paranoid (and not talking about ROM). Restored phone clean via fastboot to factory state. Will be watching it over weekend and then decide what to do.
8 hrs later.
Phone kept weird for few hours at work and now flies with full range 3G. Also at home where yesterday it was switching to 2G.
I bet this was Vodafone way to thank me for cancelling my contract.
Gonna keep it at pure stock for an hour or two and then will change to some custom ROM... Maybe.
Updating again.
I've been testing my phone with the new "Power Amplifier" and now I can use my phone regularly.
The problem is... The phone does not support anymore the frequency of 850Mhz neither 3G or 2G.
I THINK they have put a PA that does not amplify this frequency.
My carrier uses: 2G:900/1800 3G:850/2100 3.5G(HSPA+):850Mhz mostly
So I understood why in some places I dont have any 3G coverage and in almost all places I can't get HSPA+ speeds.
Am I correct? Does the PA has to do w/ all this frequency thing?

Cell Service issues

I picked up an unlocked att galaxy note 2 to replace a broken phone. I use straight talk (att) as my service provider. I had to change my sim cards from a regular to a mini for the note. It took a couple minutes and my service was great. I tested the speeds and they were decent. I was able to send/receive mms,sms and phone calls. It was great all day. Later that evening, I went to the movies. They must have a cell blocker or something because it killed my service (same thing happened to me the week before with my old working phone). I had to go into airplane mode and back out to get service back. It was kind of weak after that. This morning I woke up with no cell or data service. I would look at the bars go up to full 4g then drop to 1 bar at edge and then lose all service. Just random spikes that happened all day. I tried various apn setting w/ no difference. I rooted my phone with cleanroom. I had solid 2-4 bars for a few hours. Then again, I started to lose service. I tried my fiancee's T-mobile pay as you go card and same thing. little to no bars of edge or nothing at all. I did the hack to enable aws, the Tmobile card had a solid 4 bars of cell but no data. I put my straight talk sim back in and I seem to be holding 3+ bars of 4g with decent speeds but The trend has been to wait til I get my hopes up then crush them with 0 service. I have looked into the interwebs, but haven't seen anything with a problem quite like this. I'm wondering if I just got a bum phone or if my mini sim is poop. Any help would be great. Thanks.
Going through more settings, I'm getting "Network Not Found" under the status list in About phone. Pretty much anything that has to do with a carrier isn't there. I then went under mobile network settings and looked at "Network Operators". It was set to automatic so I clicked manual. The only option was AT&T. The phone is supposed to be unlocked. I then clicked back to automatic and it's not able to find my provider info.

[Q] Cannot stay connected to any LTE bands. Need advice and ideas please.

Okay, here's the problem. Since June 3rd my phone will not stay connected to 4g. I toggle airplane mode and I instantly lock on to 4g. Signalcheck reads between -109 and -115. This is normal for me at home. Until the 3rd I could hold that lte 1900mhz (band 25) and never drop it unless i went further into my home. I almost never get band 41 unless Im closer to a tower. Band 26 is nonexistant in Buffalo (too close to canada).
Since then I toggle airplane mode and can lock on to LTE 25 (same signal strengths) but it drops to eHRPD 3g every single time.... Within 10-15 seconds. Same happens when I reboot.
I am running full stock, stock recovery, ZVG, and the G2 is rooted.
I have tried:
Disabling band 26 and 41. And connecting to any combination of them on/off.
Modifying the bsr timer, etc.
Updating prl, profile, and even reactivation many many times.
Factory reset on ZVG, 3x.
Full TOT back to ZVE, unrooted. (Still same problem even on ZVE, unrooted and yes I never had this issue on ZVE before updating to ZVG the first time.)
Redownloaded ZVG and reinstall after TOT, no improvement.
Called sprint and have been working with engineers in Oklahoma city office. They swear up an down its not a tower issue, or a eCSFB problem.
I have the same problem even away from my home towers.
I have opened the device to inspect for damage, or moisture, there is none I can see.
I havent dropped it hard, or exposed it to any water that I can think of.
So anyone have any ideas on what I should try next, or do to get my 4g to stick?
Im a bit at a loss. Ive tried every setting, trick, or troubleshooting step I can think of.
Thanks in advance for any help or knowledge you can provide.
For anyone that may have a problem like this in the future I solved my issues by having sprint send me a new sim card. Being that I bought my g2 the day it was released I guess maybe my sim went bad. It was a long shot and my last ditch effort to get 4g back. I now have a steady 4g signal.
Thanks for posting what fixed it for you. I've also been having this same problem for about the last 2 weeks. It just won't hold LTE. I'll stop by my local Sprint store today for a new sim and hopefully that does the trick for me as well.
Unfortunately even with the new sim card the problem returned after a few days. I called Sprint and asked them to put in a dummy sim number to unregister the sim, and then re-add the sim back. It fixed the problem immediately once again.
Frankly, I dont understand what the problem is. I know its related to the sim card but I havent reset (powered down) my phone in a week. Im kinda worried the problem will come back if I do. Cant see it being a bad sim reader in the phone. Otherwise it wouldnt start working on 4g again after resetting it via sprint.
Im stumped.
I can always call sprint and have them reset the sim again but Id rather know if its some kind of bug that will be fixed. I contacted LG and they acted like I am outta my mind.

Categories

Resources