Strange Antenna Issue - Samsung Galaxy Nexus

Today my phone started having some issues.
In places I was supposed to get full coverage and all bars I am know getting only 2 bars...
And in places I was getting 2 bars I get no signal at all !!!
I think it is an Antenna thing. Maybe it is broken, IDK...
What could I do? I have no warranty as I bought this phone 2 months ago in EUA and I live in Brazil...
Thankss

Anyone?? Help??
I've opened my phone and Everything seemed to be clear and OK.
One thing. When I get signal and start using the 3G a lot. The Signal DOES NOT go off.
This is very strange...

liquelt said:
Anyone?? Help??
I've opened my phone and Everything seemed to be clear and OK.
One thing. When I get signal and start using the 3G a lot. The Signal DOES NOT go off.
This is very strange...
Click to expand...
Click to collapse
Have you tried flashing the latest radio for the nexus? New ones were released recently for the .9 and .10 radios for verizon nexuses. I do not have knowledge of the gsm radios though.

Tempest228 said:
Have you tried flashing the latest radio for the nexus? New ones were released recently for the .9 and .10 radios for verizon nexuses. I do not have knowledge of the gsm radios though.
Click to expand...
Click to collapse
I am not on verizon.
I am using i9250UGLH1 radio.
Where can I get this .10 radio?
Thanks.

I'm also having the same issue. I have a maguro yakju variant galaxy nexus. I'm getting only 1-2 bars and have no warranty as I got it from ebay, gps is also showing problems, but the phone came in new sealed condition. Please let me know if there's a fix to this

It seems to be an Power Amplifier issue. I am gonna put in a Repair Store and they are going to try to fix my phone.
I am going to keep updating this too with the progress.
Thaaankss

What were the dbm stats? Your signal bar never tells the truth unless there is no service at all.

the signal bars are responing to dbm status.
I am checking both on the same time and I didnt get any anomalies betweent them...
I just put the phone to work in a place near home and they said it was an Power Amplifier issue and they're going to try fixing it.
Thanks.

I have exactly the same problem but my phone has only dealer warranty. Is there any chance to fix this through software?

If you have this exact same issue you cant fix it through software, because its an hardware problem...
It should be an hardware thing, if it isn't I don't know what else I could do.

Just updating...
My phone is now working. They changed the PA ( power amplifier) and now I have normal signal!
BUT, I am having two issues.
When I select "only use 2g networks" the phone than changes to edge and connects. When I deselect the 2g option the phone reconnects but it keeps on 2g. It does not switch to 3g...
I have to reboot the phone/radio.
AND,I am not getting 4G HSPA+ anywhere! Only HSDPA...
ANYONE????

Today I also have noticed problems with connection. I've very fresh GNx, had it with me at the office since Monday but today whole day was on GPRS. I thought it is an issue from the GSM network but after coming home where 3G should fly (and it does on Motorola Defy) my GNx was still on GPRS.
But when I make a call the data connection returns to 3G and some time after switches back to 2G.
If I leave phone somewhere where is better coverage it keeps 3G.
Meanwhile my Defy has 3G everywhere.
Shall I sent the GNx back to Amazon?

QDT said:
Today I also have noticed problems with connection. I've very fresh GNx, had it with me at the office since Monday but today whole day was on GPRS. I thought it is an issue from the GSM network but after coming home where 3G should fly (and it does on Motorola Defy) my GNx was still on GPRS.
But when I make a call the data connection returns to 3G and some time after switches back to 2G.
If I leave phone somewhere where is better coverage it keeps 3G.
Meanwhile my Defy has 3G everywhere.
Shall I sent the GNx back to Amazon?
Click to expand...
Click to collapse
Man,
If you are in warranty you should return your phone for them to fix/change...
Try changing radios before doing that. It can be software related!

liquelt said:
Man,
If you are in warranty you should return your phone for them to fix/change...
Try changing radios before doing that. It can be software related!
Click to expand...
Click to collapse
I'm on the same radio since beginning. And the same ROM was while phone kept 3G and now, when it is loosing it.
However, I wonder how much the network could influence the situation.
I've left overnight Nexus and Defy on the strongest coverage point and in the morning GNx was still at GPRS while Motorola switched from 3G down to GPRS.
I'm getting paranoid (and not talking about ROM). Restored phone clean via fastboot to factory state. Will be watching it over weekend and then decide what to do.
8 hrs later.
Phone kept weird for few hours at work and now flies with full range 3G. Also at home where yesterday it was switching to 2G.
I bet this was Vodafone way to thank me for cancelling my contract.
Gonna keep it at pure stock for an hour or two and then will change to some custom ROM... Maybe.

Updating again.
I've been testing my phone with the new "Power Amplifier" and now I can use my phone regularly.
The problem is... The phone does not support anymore the frequency of 850Mhz neither 3G or 2G.
I THINK they have put a PA that does not amplify this frequency.
My carrier uses: 2G:900/1800 3G:850/2100 3.5G(HSPA+):850Mhz mostly
So I understood why in some places I dont have any 3G coverage and in almost all places I can't get HSPA+ speeds.
Am I correct? Does the PA has to do w/ all this frequency thing?

Related

Random Reception problems

My Trinity has decided it's had enough of working and is doing some crazy stuff. Firstly if you have the phone in Automatic registration it never gets signal but will say G or 3G etc. At this point I cannot make or receive calls or texts. The only way I have managed to get it to work is by turning Auto to Manual and selecting the network..yet sometimes this doesnt work, it will show reception but calls and texts still dont work, Data works tho!!
The only way I can get a working phone is selecting GSM from the network type instead of Auto. Obviously it sounds like a 3G/UMTS problem with the phone, Sim works fine in other phones. Have tried reflashing ROM and Radio.
ANy Ideas
are you sure you have good 3G coverage in your area?
I would phone your operator.
I had a similar problem on Vodafone only when set to auto. The phone tries to pick up the 3G weak signal and so it's always droppin off and on.
The guy at Voda suggested that my phone was paired to a 3G base station several KM away, when it could have used the GSM station a few 100 metres away.
A plus of using GSM is battery life lasts much longer!
Of course there could be a hardware fault which would be unfortunate.
Additional suggestions:
sickboy555 said:
are you sure you have good 3G coverage in your area?
I would phone your operator.
I had a similar problem on Vodafone only when set to auto. The phone tries to pick up the 3G weak signal and so it's always droppin off and on.
The guy at Voda suggested that my phone was paired to a 3G base station several KM away, when it could have used the GSM station a few 100 metres away.
A plus of using GSM is battery life lasts much longer!
Of course there could be a hardware fault which would be unfortunate.
Click to expand...
Click to collapse
I assume that you've configured your phone to your operator and that you've tried different radio ROMS to ensure optimal "fit" between your specific PDA and network operator. If you haven't and none of sickboy555's suggestions work, maybe you should check these two alternatives out as well?
Cheers!
hoja67
Well the problem initially started at random, did actually do anything, also I have tried about 4 different ROMS now and all have the same problem. I'm on
In terms of reception I have full 3G signal (4 bars according to the screen) as I am just outside the centre of the city yet nothing comes through but data. tis V strange. I may retry 3G when I'm somewhere else just in case its down to the local Cell.
I've decided to bite the bullet and just disabled 3G most of the time, if I need faster data I'll turn it on for that until I can upgrade to the TyTN 2. mmmmmm

Phone loses reception, restart to get it back?

Love love love my Desire. Few little problems here and there (Music Genre, Battery life etc) but the one main thing that is really bugging me is, that if I lose reception (I live in a area with lots of valleys), it will never regain reception even if I enter a town centre or City. I always have to either switch Airplane mode on then off. Or more often than not, turn the phone off completely and switch it back on, where it then finds reception straight away.
Anyone else getting this?
I'm on Vodafone and using the latest Generic Rom
I'm not sure if this is the same problem, sometimes i
have no data connection (i guess 3x since i have the phone).
I see some bars but no Edge or H (3g) sign and obviously i have not data connection ... dunno if the phone part work, will try next time.
anyway, i could get the data connection back by switching from 3g to GPRS mode and later back. You can see in the bar that for a very short time all GSM connection is gone ... i guess it's similar to switching to airplane mode ...
Maybe it's worth a try for you, maybe it's totally useless
btw: i'm living in a city, the nearest celltower is just a few meters away.
I have similar issues but I had the same issues with my ADP, not just the Desire.
Inside my University buildings I lose reception very often and the GSM connection always reestablishes itself but not the Data connection. When I reboot my phone the same thing happens. There is a good chance that the Data connection wont initialize and I have to switch to Airplane mode and back to get the Data connection. Really frustrating sometimes :/
Another very, very annoying problem I have is that sometimes it shows a data connection but it can't be used. It shows E/3G/H but whenever I start an app which uses data, it always times out.
Another problem, which is probably not fixable, is that my Phone likes to jump between E/3G/H quite a lot and every time it does do so, it seems like the app using the data connection has to reestablish the connection. This led to quite some timeouts when it was constantly jumping around.
I get poor 3G reception on my desire ( orange UK ) , have to go outside in the rain to get a better reception
CharlieCharlie24 said:
Love love love my Desire. Few little problems here and there (Music Genre, Battery life etc) but the one main thing that is really bugging me is, that if I lose reception (I live in a area with lots of valleys), it will never regain reception even if I enter a town centre or City. I always have to either switch Airplane mode on then off. Or more often than not, turn the phone off completely and switch it back on, where it then finds reception straight away.
Anyone else getting this?
I'm on Vodafone and using the latest Generic Rom
Click to expand...
Click to collapse
vodafone have been getting worse and worse of late, I travel from surrey to london (central) every morning and was getting the same thing. I was even getting this all the time with a blackberry 9700, It is not the phone as I tried tmobile sim card in the same areas and didn't have the problem. Only 8 months to go of my contract which I will not be renewing.
I have an issue where if I use wifI at home for an evening, when I switch wifi off, the 3g data connection does not re connect. If I re boot, it connects immediately.
Sent from my HTC Desire
xxnoelziexx said:
vodafone have been getting worse and worse of late, I travel from surrey to london (central) every morning and was getting the same thing. I was even getting this all the time with a blackberry 9700, It is not the phone as I tried tmobile sim card in the same areas and didn't have the problem. Only 8 months to go of my contract which I will not be renewing.
Click to expand...
Click to collapse
the sites around the areas might actually be down try calling and checking that out
CharlieCharlie24 said:
... if I lose reception (I live in a area with lots of valleys), it will never regain reception ... I'm on Vodafone and using the latest Generic Rom
Click to expand...
Click to collapse
Assuming Vodafone uses Sim cards. I just had the same issue, here in the states with AT&T. I thought my Tilt was at fault so I borrowed a little Samsung flip phone and put my Sim in it but it did the same thing.
I had AT&T replace my Sim card and so far, 48+ hours, it hasn't happened again on my Tilt.
Might be worth a try.
holmanm said:
Assuming Vodafone uses Sim cards. I just had the same issue, here in the states with AT&T. I thought my Tilt was at fault so I borrowed a little Samsung flip phone and put my Sim in it but it did the same thing.
I had AT&T replace my Sim card and so far, 48+ hours, it hasn't happened again on my Tilt.
Might be worth a try.
Click to expand...
Click to collapse
Thanks, might try changing the Radio version and see if that helps first, if not will give Vodafone a call.
traspler said:
I have similar issues but I had the same issues with my ADP, not just the Desire.
snip
Another very, very annoying problem I have is that sometimes it shows a data connection but it can't be used. It shows E/3G/H but whenever I start an app which uses data, it always times out.
snip
Click to expand...
Click to collapse
I have this same problem at home (in South London) with my desire and had it with my G1 too (both on T-Mobile). I'm pretty sure it's a network issue rather than android or the phone. I constantly have 3 bars of H signal and during the daytime it's blazing fast but after around 5pm and all day at the weekends it becomes basically unusable with network timeouts more often than usable connections. I work 40 miles away down south and I get a consistently fast data connection down there with none of the time out problems.
I also tried using a t-mobile sim in a 3g dongle and had the same issues, it was great during the day and incredibly slow with loads of timeouts in the eve. It reminds me of when unmetered ISPs first came out and couldn't cope with the amount of bandwidth being used, I'm pretty sure this is a similar capacity problem in some areas.
I've been in touch with t-mobile and they are escalating it to 3rd line support so will wait and see what happens. As it's at home I can use wifi and it's not the end of the world but it some respects I wish I hadn't upgraded and switched networks instead, my gf's on O2 with the phone that is not to be named and doesn't have this problem at all.
In response to your most recent query on a different thread you had posted (now closed):
Will changing the radio help me?
Currently got this issue happening daily
http://forum.xda-developers.com/showthread.php?t=676866
If I lose reception at any point, I have to either turn Airplane Mode on and off or restart the phone to get ANY sort of reception.
Currently on 1.15.405.4 Generic Rom with Baseband version 32.30.00.28U_4.05.00.11
Click to expand...
Click to collapse
Yes, by updating the Radio version this can improve things like battery life, network reception, Wi-Fi, and GPS signal strength, but this also depends on your region - it will either work better for you or could be worse. It may be worthwhile changing to Radio 4.06.00.02 for a few days and try to establish whether or not it improves your situation. If it doesn't, then just revert back to the stock Radio version.
I had a very similar problem on my Touch Diamond 2. It turned out to be a faulty aerial and had to go back to HTC for repair. Worked ok for a while after that, then it started again. An update to their latest ROM then solved it. So a hardware issue and a seperate software issue both produced the same fault for me.

[Q] Drop Signal

I'm rooted using Axiom 2.2 and every once in awhile my phone will go from 4g to no signal at all and i didnt move or anything or change networks. It just completely drops and then will come back after 20 seconds if i switch in and out of airplane mode or restart my phone. should i flash the leaked 4.0.3 radios. will that help at all? or any other suggestions?
If you're in the US and on Verizon it's a known issue, something to do with how they've set up LTE which I didn't bother bookmarking. There's several threads on it scattered about.
If not please supply more details of your setup.
yea im in the US on verizon but my friend has the nexus too and his doesnt do that were both hacked with the same exact set up. i know 4g is an issue but im in NYC and i should never be out of 4g and if i am i shouldn't lose 3g and data completely and no txts or calls while its out
tsew03 said:
yea im in the US on verizon but my friend has the nexus too and his doesnt do that were both hacked with the same exact set up. i know 4g is an issue but im in NYC and i should never be out of 4g and if i am i shouldn't lose 3g and data completely and no txts or calls while its out
Click to expand...
Click to collapse
Is this what it does?
http://www.youtube.com/watch?v=95CdIpxup5Q
My first Nexus did this. Tech support had me go to a store and have them swap out the SIM card...but within the first 5-10 minutes after I left the store, it did it again twice. I went back to the store, they swapped out the phone, and the new Nexus hasn't done it one time since (this was about a week ago).
If, on the other hand, your phone maintains at least a couple of bars of signal but just loses the 3G/4G icon for a while every so often, it could just be Verizon's 4G network acting up. This can cause intermittent data drops, even if you're in a 3G-only area. Give it a day or so, and it should clear up.
thanks kinda what it does where it just goes out and comes back but my speed has never been that slow i always have good download and upload speeds just lose connection every once in awhile. would flashing the 4.0.3 radios help at all?
It's not a faulty phone.. it is just LTE growing pains. Yes you can probably get them to give you a new device, but it isn't necessary.
Also, the newest radios might help.. and if they don't you can always switch back
yea i have 4.0.2 and 4.0.3 on my phone so if 4.0.3 doesnt work i can just flash 4.0.2 and then ill be fine?
tsew03 said:
yea i have 4.0.2 and 4.0.3 on my phone so if 4.0.3 doesnt work i can just flash 4.0.2 and then ill be fine?
Click to expand...
Click to collapse
In terms of radios and roms, yes you can flash a 4.0.3 rom/radio or a 4.0.2 rom/radio. The trick is just to find which radio works best for you as not every device is the same
Seems like its more of on the Verizon side not really a phone radio issue.
Only problem im having is dropped calls but not short calls seems to only happen at about the 15 min mark on all long phone calls.
I keep a steady data connection at all times

Intermittent phone signal

I've had my HOX now for just over a month and i'm loving it. One thing that is slightly bugging me is that occasionally the phone signal will completely cut out giving me an 'x' where the signal strength normally is and telling me that I can only make emergency calls only.
This will correct itself within 30 seconds or so and go back to giving me a signal. This doesnt happen all the time which has made it harder for me to diagnose. Do you think it is a problem with the sim card (Orange UK network) or is it likey to be an issue with the radio software?
I never had an issue with Orange on my Desire although this is a different SIM card.
Any help or advice would be appreciated.
Thanks
I think this is a common problem I'm on Vodafone and this happens to me. I applied a fix when installing insertcoin Rom a while back and it doesn't do it as often now.
I'm glad this has been mentioned now because my One X (On Vodafone) drops connection all the time. The amount of times that I have been somewhere and needed to transfer money through the Natwest App and haven't been able to is getting annoying now. As I am not rooted I can't try any fixes but I have found by using GSM only around where I live, it won't drop signal half as much or often. I don't have a 3G mast near me so its always dropping connection switching between the two as opposed to a smooth transition.
Hi,
You are not alone. I'm on Orange UK and have seen this problem on quite a few occasions. Unfortunately, as yet I can't see any pattern to understand when it happens or what causes it.
Tim
Happens to me on 3. Sometimes I have to hard reset to get it back.
Glad that its not just me. At least I can rule out an issue with the sim.
As it seems to cover more than 1 network, could it be a radio issue that is addressed in a future firmware upgrade?
It is definitely not just you. I'm in Malaysia on the Maxis network and have this problem as well. It happens randomly - at the most it happens twice in a day.
Do you also sometimes get the message 'Preparing SIM card...' at the bottom of the screen?
I brought my phone to the HTC service centre and they offered to take it in to test the radio. I will do this when I get back from my holiday and keep you guys posted!
Mirlina said:
It is definitely not just you. I have this problem as well and it happens randomly - at the most it happens twice in a day. Do you all also get the message 'Preparing SIM card...' at the bottom of the screen?
I brought my phone to the HTC service centre and they offered to take it in to test the radio. I will do this when I get back from my holiday and keep you guys posted!
Click to expand...
Click to collapse
I do get that message at the bottom of the screen. I'd be interested to hear what the outcome is once you've had your radio tested.
Yep, it's the [email protected] radio firmware HTC has provided us with. Radio 2.05 is much better. HTC are useless with updates. I've had problems with my network connection for 2 months!
an.d.d said:
Yep, it's the [email protected] radio firmware HTC has provided us with. Radio 2.05 is much better. HTC are useless with updates. I've had problems with my network connection for 2 months!
Click to expand...
Click to collapse
Only slightly IMO not sorted properly. (t-mobile uk)
XsCode said:
Happens to me on 3. Sometimes I have to hard reset to get it back.
Click to expand...
Click to collapse
Me too.
Except I am on Tim @ Brasil.
This is nearly always down to signal.
If you're in an area that has decent 2G signal but fluctuating/low 3G signal then the phone will keep trying to connect to the 3G signal. Sometimes it'll be too weak and not be ableto connect and will stick with the 2G signal. If the 3G signal is only just strong enough to connect the phone will switch to 3G mode (dropping the 2G signal). Then it'll realise that the 3G signal is too weak to do anything with (showing an 'X' in the signal area) and drop back to your full 2G signal.
3G signal is breathable which means that if lots of people are connected to the 3G mast then it's signal area (i.e. distance from mast) is reduced. If no-one is using the 3G mast then it's area is bigger.
Perhaps your signal is breathing in and out of use where you are.
Obviously the radio can have an affect too, but with so many people using the same radio software there are going to be some it works well for and others it doesn't.
Personally, I keep my phone on 2G/GSM Only for most of the time and then switch to 3G when I want to use data. I hardly ever get problems with signal, and if I do I shrug and put it down to the coverage in the area I'm in.
P.S. Saying this, my 2G signal seems to drop in and out when I have WiFi turned on. Usually when I'm using wifi I'm not making calls anyway so it doesn't bother me...
Thanks for this useful info. How do I set my phone to 2g only so I can test this theory out ?
Sent from my HTC One X using xda app-developers app
bobsie41 said:
Only slightly IMO not sorted properly. (t-mobile uk)
Click to expand...
Click to collapse
It seemed 'good enough' to me, but I only had 2 days with my phone on 2.05 and then my camera wouldn't work at all. So I sent the phone back for a replacement. Crazy it's still not fixed!
I've had 5 faulty phones now.
Hi
r2b2 said:
This is nearly always down to signal.
If you're in an area that has decent 2G signal but fluctuating/low 3G signal then the phone will keep trying to connect to the 3G signal. Sometimes it'll be too weak and not be ableto connect and will stick with the 2G signal. If the 3G signal is only just strong enough to connect the phone will switch to 3G mode (dropping the 2G signal). Then it'll realise that the 3G signal is too weak to do anything with (showing an 'X' in the signal area) and drop back to your full 2G signal.
3G signal is breathable which means that if lots of people are connected to the 3G mast then it's signal area (i.e. distance from mast) is reduced. If no-one is using the 3G mast then it's area is bigger.
Perhaps your signal is breathing in and out of use where you are.
Obviously the radio can have an affect too, but with so many people using the same radio software there are going to be some it works well for and others it doesn't.
Personally, I keep my phone on 2G/GSM Only for most of the time and then switch to 3G when I want to use data. I hardly ever get problems with signal, and if I do I shrug and put it down to the coverage in the area I'm in.
P.S. Saying this, my 2G signal seems to drop in and out when I have WiFi turned on. Usually when I'm using wifi I'm not making calls anyway so it doesn't bother me...
Click to expand...
Click to collapse
Which is correct, however any phone working correctly should manage to switch between 2G/3G without problems, i.e. you should not find the phone without a signal at all provided there is 2G coverage, which seems to be the case being reported here. My previous phones with 3G/2G never had a problem, and the HTC One X has been no different for me, it hasn't dropped it's signal, I'm on Vodafone in UK.
Regards
Phil
---------- Post added at 09:40 PM ---------- Previous post was at 09:38 PM ----------
Hi
craggybuk said:
Thanks for this useful info. How do I set my phone to 2g only so I can test this theory out ?
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
Settings -> Mobile Network -> Network mode then set to GSM only.
Regards
Phil
This is happening fairly regularly for me on UK T-Mobile. Seems to happen when switching between Orange and T-Mobile or T-Mobile and 3G T-Mobile. I've got a ROM that distinguishes between a 2G and 3G connection in the carrier name area.
bailie1912 said:
I think this is a common problem I'm on Vodafone and this happens to me. I applied a fix when installing insertcoin Rom a while back and it doesn't do it as often now.
Click to expand...
Click to collapse
What fix was that?
OliverHaslam said:
What fix was that?
Click to expand...
Click to collapse
Installing a Custom ROM
nickhuk said:
Installing a Custom ROM
Click to expand...
Click to collapse
Which, and what about it was supposed to be a fix? I'm using MaXimus 2.1.
It happens to me also. I'm on 3 in Denmark. They providing only 3G coverage in area. So far, I figured out that it's happening when I'm loosing signal completly (i.e. when I go down in concrete basement), and when I'm within coverage again, phone is unable to register on any network at all. Sometimes can help turn airplane mode on and off, or sometimes I have to turn phone off and on again.
ROM : 1.29.401.11
Radio: 1.1204.105.14

Awful LTE signal after update

I have an unlocked 10 running on T-Mobile US. I previously had no problems at home with a 4G LTE connection. But after updating to 1.53.617.5 this week, my LTE signal at home has completely disappeared on me. What's worse, the phone shows full bars, and won't drop to a slower connection. I have to manually switch to 4G/WCDMA (Auto) and use the slower 4G connection, which I presume is HSDPA.
Is anyone else experiencing the same problem? I even did a factory reset, but it didn't help whatsoever.
Between this and the weak Wi-Fi, I'm starting to have second thoughts about this phone.
djbutter said:
I have an unlocked 10 running on T-Mobile US. I previously had no problems at home with a 4G LTE connection. But after updating to 1.53.617.5 this week, my LTE signal at home has completely disappeared on me. What's worse, the phone shows full bars, and won't drop to a slower connection. I have to manually switch to 4G/WCDMA (Auto) and use the slower 4G connection, which I presume is HSDPA.
Is anyone else experiencing the same problem? I even did a factory reset, but it didn't help whatsoever.
Between this and the weak Wi-Fi, I'm starting to have second thoughts about this phone.
Click to expand...
Click to collapse
My LTE and wifi signal are slightly weaker on the 10 than what I'm used to seeing. Also on Tmo US. My LTE drops when I'm not upstairs lol. I took the ota when I first started up the phone so I can't speak for the other version.
Alarand said:
My LTE and wifi signal are slightly weaker on the 10 than what I'm used to seeing. Also on Tmo US. My LTE drops when I'm not upstairs lol. I took the ota when I first started up the phone so I can't speak for the other version.
Click to expand...
Click to collapse
Does it stay on LTE even though you have no reception? Mine does, and it also shows full bars.
djbutter said:
Does it stay on LTE even though you have no reception? Mine does, and it also shows full bars.
Click to expand...
Click to collapse
Yeah mine doesn't do that. Switches to 4g
Have you tried doing a factory reset?
Maybe try wiping the cache partition? Check the "weak Wi-Fi signal" thread for directions on how to perform it. Just a suggestion.
StilsonCanyon said:
Maybe try wiping the cache partition? Check the "weak Wi-Fi signal" thread for directions on how to perform it. Just a suggestion.
Click to expand...
Click to collapse
I just tried wiping the cache partition. No dice.
I installed the OpenSignal app to see what's going on. It seems that the phone is locking onto a cell tower that's many miles away (in the middle of a river!), instead of many LTE cell towers that are only a block away from me. This makes no sense. It also indicates full reception.
The latest update definitely messed something up. Perhaps it's related to the "Wi-Fi stability enhancements".
unlocked htc 10 on tmobile. getting only 0-1 bars in my house . texts dont send and occasional dropped calls at various times. what could be the problem?
chchom22 said:
unlocked htc 10 on tmobile. getting only 0-1 bars in my house . texts dont send and occasional dropped calls at various times. what could be the problem?
Click to expand...
Click to collapse
I have this problem as well, spoke to T-Mobile and of course they tried to blame it on the phone saying that they cannot guarantee that an unlocked phone will work with their network. I proceeded to tell them that the phone was listed as fully compatible with T-Mobile's LTE network they had no answer. I know it's not a solution at all but I'm on T-Mobile's prepaid service so at the beginning of next month just before I need to make a payment I'm switching to AT&T to see if that is any better
I'm somewhat disappointed and I really don't know if I should return the phone or not
Mark112887 said:
I have this problem as well, spoke to T-Mobile and of course they tried to blame it on the phone saying that they cannot guarantee that an unlocked phone will work with their network. I proceeded to tell them that the phone was listed as fully compatible with T-Mobile's LTE network they had no answer. I know it's not a solution at all but I'm on T-Mobile's prepaid service so at the beginning of next month just before I need to make a payment I'm switching to AT&T to see if that is any better
I'm somewhat disappointed and I really don't know if I should return the phone or not
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Click to collapse
im in chicago suburbs, you? man also considering the same thing =(
Mark112887 said:
I have this problem as well, spoke to T-Mobile and of course they tried to blame it on the phone saying that they cannot guarantee that an unlocked phone will work with their network. I proceeded to tell them that the phone was listed as fully compatible with T-Mobile's LTE network they had no answer. I know it's not a solution at all but I'm on T-Mobile's prepaid service so at the beginning of next month just before I need to make a payment I'm switching to AT&T to see if that is any better
I'm somewhat disappointed and I really don't know if I should return the phone or not
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Click to collapse
While I do think the 10 doesn't get a signal as strongly as other phones do (my S6 was great), I think the latest firmware (1.53) has impacted reception for the worse.
Wait till HTC release T-Mobile RUU , you can change your mid, cid to tmo and flash it.
epsix said:
Wait till HTC release T-Mobile RUU , you can change your mid, cid to tmo and flash it.
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I shouldn't have to flash the phone to get it to work. Also, the purpose of getting the unlocked version was to have a carrier-free phone.
The more I use this phone, the more I notice that LTE connectivity is screwed up. It likes to lock onto the wrong cell towers that offer no reception (but still display full bars).
What's interesting is that when I turn on Wi-Fi, the phone locks onto the correct cell towers.
Forget the camera; HTC needs to resolve all these radio connectivity issues!
djbutter said:
I shouldn't have to flash the phone to get it to work. Also, the purpose of getting the unlocked version was to have a carrier-free phone.
The more I use this phone, the more I notice that LTE connectivity is screwed up. It likes to lock onto the wrong cell towers that offer no reception (but still display full bars).
What's interesting is that when I turn on Wi-Fi, the phone locks onto the correct cell towers.
Forget the camera; HTC needs to resolve all these radio connectivity issues!
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I agree the purpose of getting the unlocked phone was to not have to have a carrier branded device. I noticed that as well with the phone connecting to be incorrect tower. It really is frustrating because I've already started paying for my phone so I don't want to have to return it, I like all aspects of it physically but something has to be done about this reception. I used to get 4 to 5 bars and now I'm lucky if I get two
This is really ridiculous, I've only had my phone off the charger for just over an hour and I've used 10% of battery. I don't keep Wi-Fi on all the time I only had to turn it on to use Wi-Fi calling because my signal is so bad, HTC really needs to do something with the radios in this phone because the poor cell signal is just killing my battery life. Is anybody experiencing this same problem?
Here's a screenshot
Mark112887 said:
This is really ridiculous, I've only had my phone off the charger for just over an hour and I've used 10% of battery. I don't keep Wi-Fi on all the time I only had to turn it on to use Wi-Fi calling because my signal is so bad, HTC really needs to do something with the radios in this phone because the poor cell signal is just killing my battery life. Is anybody experiencing this same problem?
Here's a screenshot
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You have a massive wake lock. Your issue doesn't reside with the radio.
DoctorB0NG said:
You have a massive wake lock. Your issue doesn't reside with the radio.
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ok how do i stop that?
Mark112887 said:
ok how do i stop that?
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Root your phone and then install better battery stats or gsam or any other utility that can show you specific wakelock stats and info. From there you can use that info to track down the specific wakelock.
DoctorB0NG said:
Root your phone and then install better battery stats or gsam or any other utility that can show you specific wakelock stats and info. From there you can use that info to track down the specific wakelock.
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nothing I can do if I don't want to root?
Mark112887 said:
ok how do i stop that?
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Perhaps it's an app that's draining your battery.
I found that the Wi-Fi activity stat is wrong. Even on airplane mode, my 10 says that Wi-Fis active.

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