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So for the past two days I was not able to send or receive phone calls or text on my phone in the Brooklyn NY area. I thought maybe it was something to do with the rom I flashed or that sprint was just having outages. The funny thing is 3 and 4G worked perfectly fine. So this morning tried to call my wife on the using the cell phone and she couldnt receive calls.
So I called sprint this afternoon and they said that there was a problem with a few towers in Brooklyn where the 3g signal was interfering with the singel cell calling.
Supposedly this is suppose to be fixed by 12/21/2011 20:00 est.
Edit:
The rep wanted to do some basic trouble shooting on the phone via the network, so I am wondering would my phone being rooted and romed cause a problem with said troubleshooting.
Edit 2:
I posted this here because at first I thought that it was caused by the rom I recently flashed and I am just giving a heads up to people who may think the same.
Mship said:
So for the past two days I was not able to send or receive phone calls or text on my phone in the Brooklyn NY area. I thought maybe it was something to do with the rom I flashed or that sprint was just having outages. The funny thing is 3 and 4G worked perfectly fine. So this morning tried to call my wife on the using the cell phone and she couldnt receive calls.
So I called sprint this afternoon and they said that there was a problem with a few towers in Brooklyn where the 3g signal was interfering with the singel cell calling.
Supposedly this is suppose to be fixed by 12/21/2011 20:00 est.
Edit:
The rep wanted to do some basic trouble shooting on the phone via the network, so I am wondering would my phone being rooted and romed cause a problem with said troubleshooting.
Click to expand...
Click to collapse
I don't think so, either way it is easy to go back to root.
I called in for Jersey and they said there is an outage. My texts usually fail to send but they say it'll be resolved within the week...
Sent from my SPH-D710 using xda premium
I've been having issues in my part of Brooklyn for months now. Same thing, 3G works fine but texts and calls fail.
Chiming in well i live in brooklyn and i nor my wife have not had any call issues in my area at all.
We are both spilling having the issue. No voice or text via sprint or Google voice. I was told the tower issue in new york was suppose to be fixed last night. But we are still having the problem.
It's funny because the phone works everywhere else except in front or around or in our house. If I go five blocks away from my house the phone works fine.
Mship said:
So for the past two days I was not able to send or receive phone calls or text on my phone in the Brooklyn NY area. I thought maybe it was something to do with the rom I flashed or that sprint was just having outages. The funny thing is 3 and 4G worked perfectly fine. So this morning tried to call my wife on the using the cell phone and she couldnt receive calls.
So I called sprint this afternoon and they said that there was a problem with a few towers in Brooklyn where the 3g signal was interfering with the singel cell calling.
Supposedly this is suppose to be fixed by 12/21/2011 20:00 est.
Edit:
The rep wanted to do some basic trouble shooting on the phone via the network, so I am wondering would my phone being rooted and romed cause a problem with said troubleshooting.
Edit 2:
I posted this here because at first I thought that it was caused by the rom I recently flashed and I am just giving a heads up to people who may think the same.
Click to expand...
Click to collapse
I called sprint and told them i had no service and no data in most of my city.. " what is it, that youre using?" i said "a cell phone..." he said exactly, its used to make calls not to surf the internet
whats funnier yet is that he was about 25 years old..
I'm in a different state and its happening to this area too. In store rep said they are aware of it and they are working on the problem. She said things should be fixed tomorrow friday, at least for my area. Some texts are falling into the black hole and some have come through hours later. Internet works. Texts ride on the phone line and not the data line. Even on wifi texts would fail. Phone calls worked sometimes. Some towers were not affected and some are. The one for my house is intermittent.
If your connected to wifi it only cover data and wont actually place a voice call through wifi right? Just data like picz and internet correct?
I believe so. I think email and internet works on wifi but not calls or text. I thought google voice ran on the internet side but I did see some failures with that too so I don't know,
I don't use a cell phone.
I use a Data Pad or PDA that happens to also have a cellular radio and it can if I want make calls but that is a secondary function.
and thats what I would have told him.
I would have said. you see the unlimited data? see the 500 minutes. Take a guess which I use more hehe
It's strange there seems to be a 5 block radius in my neighborhood where you can make or get calls or text with sprint since Tuesday. The funny thing is it is with all sprint phones and they say they are not aware of an issue. Their are 4 sprint phones in the 3 family building that live in and would have to be at least a 100 or more in the neighborhood. It's seems to only affect he phone during the day because late at night and early in the morning the phones are fine.
Bay Ridge resident here. For about a year now, data fluctuates anywhere between 100 kbps to 1.5 Mbps, but usually in the 200 kbps area. Been complaining for what feels like forever (issue has been there since last January). I've gotten a million and one excuses, taken it all the way up to the office of Dan Hesse (I **** you not). They credited me one month's bill and that was about it. This was a long time ago. I love the fact that Sprint has unlimited data and is cheap, but that's about it. Service itself sucks.
They're sending me an airave. Is that thing worth it?
Sent from my SPH-D710 using xda premium
locoboi187 said:
They're sending me an airave. Is that thing worth it?
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
Just got my airave.. and i figured out why they have no problem sending it out for free... it turns that 5 mile radius around your house into a sprint tower for anyone to use... using the internet YOU pay for...and my calls are still broken up when i make them...the sprint rep couldn't hear me when i was talking to her on it... lol.oh well i guess i changed my prl to a really good Verizon one. I'm happy now
Sent from my SPH-D710 using xda premium
Wait anyone in range can use your airave? It's not locked to YOUR phone?
kdoggy said:
Wait anyone in range can use your airave? It's not locked to YOUR phone?
Click to expand...
Click to collapse
from page 6 of sprint airave faqs @ nextel.com:
/assets/pdfs/en/services/sprint_airave_faqs.pdf
Yes, you can limit access to your AIRAVE device by creating a list of approved
Sprint phone numbers (up to 50 phone numbers). You can create your list by
calling Sprint Customer Service at (866) 556-7310.
Click to expand...
Click to collapse
Yamuu said:
from page 6 of sprint airave faqs @ nextel.com:
/assets/pdfs/en/services/sprint_airave_faqs.pdf
Click to expand...
Click to collapse
I'm assuming most won't... and I'm assuming sprint knows that
Sent from my SPH-D710 using xda premium
Ummm if you don't do it then its definitely on you...not sprint. I have one and I get perfect service at home...full bars. Why complain about that? Its free so yes it its absolutely worth it.
clipsedrag said:
I'm assuming most won't... and I'm assuming sprint knows that
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
Sent from my SPH-D710 using XDA App
Devi0124 said:
Ummm if you don't do it then its definitely on you...not sprint. I have one and I get perfect service at home...full bars. Why complain about that? Its free so yes it its absolutely worth it.
Sent from my SPH-D710 using XDA App
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Click to collapse
You pay for your high speed don't you? Or is that given to you for free? And the average person wouldnt know that u can't do that. To each their own. If u like it then great! I think its a sham. I shouldn't need an extra tower in my apartment to get my cell phone to work.. that is on sprint.. oh and before anything is said about where i live, i am located in the top 5 most populated cities in Michigan. I don't live out in the sticks lol
Sent from my SPH-D710 using xda premium
Hi guys, I'm sure many feel the service generally sucks everyday but I feel over the last week it's Ben horrible. I've had days of trying to send text messages, of dialing and waiting over a minute for the phone to start ringing, of 1x data speed with full bars. If you have had an upswing of issues like this please let me know. My girlfriend and I have both been having problems, and yesterday we talked with a lady in the city south of us, where she said she'd had such problems alot this last week. Just interested, no solutions here, but maybe it will let us know if we can push sprint to credit our way. Stop charging me for 4g there isn't any here!
Sent from my SPH-D710 using Tapatalk
working for them ill tell you no they wont credit you back for your lack of service. You are more than welcome to try. But if you are having service issues try updating you profile then your PRL. If that doesnt work try doing ##72786# youll need to get you MSL (Call CS to get it or most stores will give it to you.)
They're probably upgrading towers near you in their network vision. Happened to my friend where he couldn't send texts or call for a while. Google "sprint network upgrades " and look at the first link and it'll show you their network upgrades in your area.
Sent from my iPhone killer.
I think sprint is sucks all together for service. I came from att like 4 months ago cause they didnt have 4g at the time and i really wanted 4g. I was told wimax was fast. What i wasent told is in az they dont have wimax. So i got a 4g phone for nothing. Im kinda pissed. Thinking about going to verision cause there speeds are off the chain without doing this and that to get them better.
Sent from my SPH-D710 using XDA
Good luck with those Tier data plans. $69 for talk + $20 for text + $30-80 for data or whatever it is and the $400 deposit. Plus not to mention all the total data outages theyve been having. God Speed Sir.
I've been having terrible sprint network issues this week. So bad that I've called them twice. They tell me each time that a tower is down/being upgraded in my area. I've installed the 00002 PRL on my wife's and my phones until they get their **** figured out. IDK if I believe them that they are upgrades as I was told it should be fixed by Saturday afternoon and its Monday and they still have issues. Once a day I switch back to the 60685 PRL and check reception. I'm not talking just data either... its voice calls as well. 30-60 seconds to change from "dialing" to ringing and when it does its roaming. Hopefully they fix it soon.
Yeah in LA area i have been getting less bars than i usually get. And dats speeds have gone from 1.4 mbps to 200kbps
Sent from self nominated team "Z" member's phone.
I've had inconsistent service for the last month; that's how long I have been working in New Orleans. Perhaps it is due to negative elevation but who knows.
Early in the week I had a lot of texts that said not sent. It was quite annoying. Also the same with calls taking 10 seconds or so to actually connect. I think it may be improving a bit, but not back to 100%. I'm in los angeles as well. On a side note, i've been trying 4g around my area and i've gotten up to 9mbits. In my home its on and off, but better than it used to be.
Thank you for your responses. Its both relieving and disheartening that you guys are also having issues.
Sent from my SPH-D710 using Tapatalk
Last week I called sprint about my terrible service. They told me that they were doing upgrades in the area and that some towers would be down in the meantime. If you go on their site, they have a map of areas they are gonna be working on or are currently working on.
i just got the Epic 4G Touch yesterday and the data speed is horrendous!
i blame the inrush of iPhone users to Sprint.
so here's the deal, I've been using blazer 4.0 and everything is great. I have always had wimax and so these last two days I've been tethering my phone to my ps3 (battlefield 3) and so today all of a sudden it doesn't work anymore. I called Sprint and no help, back to stock nothing, rooted again and tried this http://forum.xda-developers.com/showthread.php?t=1447615 but no luck. I changed the "realm" to clearwire and my 4g connected but obviously took me to a clearwire page that asked me to purchase a plan. I've used 8gb this month and I know for a fact my 4g radio works...any ideas ? please guys just try and help.
I have the same issue today. Phone runs stock rom, no root no tether. And today I can't pick up any 4G signal. Don't know the reason.
yeah I have no idea what the hell
laufine said:
I have the same issue today. Phone runs stock rom, no root no tether. And today I can't pick up any 4G signal. Don't know the reason.
Click to expand...
Click to collapse
Maybe theres an outage? Where are you guys?
I'm in West Covina CA but no it can't be an outage because my brothers ns4g connects fine
Sent from my SPH-D710 using XDA
I though I was the only one with this issue. Charlotte, NC here
I know this is going to sound backwards, but I live in Long Beach, CA and I couldn't get anything but 4G service, my 3G was always on 1x and terribly slow. That has been since Monday, then yesterday evening updated my PRL and both went back to normal or I got my 3G back. But 4G was the only thing that was working.....
I'm also running Phantom 4.0 btw
West of texas 4g is working and been working fine
Sent from my SPH-D710 using xda premium
This maybe a long shot but there was a lot of solar activity that was messing around with electronics. It could be possible that the radios on our phones are more susceptible to this introduction of noise then others. If the phone isn't behaving better today or tomorrow then the problem is likely something else.
My 4G connectivity has been coming in fine until it became non existent since yesterday. Not really sure why, but doing a bunch of resets doesn't help for me as well. The 4G indicator comes on, but no signal bars appear. Hmmm...
Oh, and I'm in Ontario, CA. SoCal tower down perhaps?
Sent from my SPH-D710 using XDA
We were in a major solar storm yesterday, it may have had an effect on the towers and/or some of our phones. Try updating prl and profile, see if that works. I'm in Seattle and no problem here but I just got my E4GT so I was flashing and checking out different roms all day.
Sent from my SPH-D710 using xda premium
Thanks guys, even if the solar storm interupted my connection then why do it connect to clearwire? It has to be Sprint and I'm not paying for them to check out my phone when clearly they're the ones controlling it
Sent from my SPH-D710 using XDA
OMG i just started a thread about this.... I thought i was the only one. My gf with an OG Epic connects fine.....my 4g stopped connecting about yesterday...
Forgot to mention I also have a verizon 4g aircard from work and it was working beautifully today with no slow downs or problems
Follow-up from my initial response...
I called Sprint tech support and they had me do the basic pull the battery, reset the phone exercises, but nothing worked. They told me that there was no outage in my area (SoCal) so they escalated me to the 4G team (Tier 2 support).
After about an hour of going through the same exercises, the tech support person opened up a ticket and mentioned that he's been noticing a lot of complaints today of the same issue. He also mentioned something about "dual mode services" not provisioning. Not really sure what that meant, but he told me that he doesn't think it's a hardware issue, but a Sprint side issue which he thinks should be resolved in the next day or two. Regardless, he created a ticket anyway to take with me to the Sprint store if I decide to get it checked out sooner than later.
I guess I'll wait a day (or two) to see if it resolves itself. I'll follow-up with another post if anything tangible happens within this time.
The dual mode comment might refer to the fact that our phones are dual mode-wimax and LTE, from what I understand sprint is going LTE around June or July. Or at least that's what the manager of the store I bought my E4GT at said.
Sent from my SPH-D710 using xda premium
I live in the Hacienda Heights CA, and work at La Punte, city of Industry. I called sprint today, tried to update my prl and profile, but it still doesn't work. Maybe I can wait the sun storm pass out.
Ok ok, here's what happened. This problem started Thursday morning and so after doing the battery pull and blah blah blah I finally went to a Sprint store early Friday morning. While waiting for a tech I notice two e4gt on display so like anyone would went over and tested 4g on them, nothing...tried the og epic and without a problem it connected. I told the tech and he pulled out his e4gt and same thing...nothing so I called tech support today and told them and they startdd a ticket saying they would have a tech check it out...i later called and the tech said "oh there's an outage in your area" but I don't know because Sprint employees aren't always very consistent. I think it might have to do with our dual band but I did ##data# and changed the realm to clearwire.wmx.net and connected to 4g like nothing but when i set it to sprintpcs.com it disconnects so I am beyond confused
Sent from my SPH-D710 using XDA
Update:
As of this AM, my 4G is still toast. However, on my way from Ontario, CA to LAX, my phone locked into a 4G signal around the Downey area (105 fwy). I figure this issue isn't due to my phone crapping out on me. So I placed another call into tech support and they just confirmed with me that the towers around my area are down and they apparently have engineers working on getting them back up. ETA for a fix is 6PM tomorrow. 3/11.
I guess I'll have to wait and see...
Sent from my SPH-D710 using XDA
I live in SE TX near Galveston island but im on mainland. I have 4G where I live even though it's not included in the coverage map. I usually get 1 bar inside my house and it works fairly well. Occassionally my 4G will not connect no matter what I do. It goes out for several hours and will start connecting again by early morning. It has done this several times but I really can't complain because according to Sprint, WiMax isn't supposed to be available in my city. But anyways this seems to be caused by either maintanance/upgrades or possibly cloud coverage/solar interference. It always works again after a few hours of downtime. This is my experience.
hypershark said:
Update:
As of this AM, my 4G is still toast. However, on my way from Ontario, CA to LAX, my phone locked into a 4G signal around the Downey area (105 fwy). I figure this issue isn't due to my phone crapping out on me. So I placed another call into tech support and they just confirmed with me that the towers around my area are down and they apparently have engineers working on getting them back up. ETA for a fix is 6PM tomorrow. 3/11.
I guess I'll have to wait and see...
Sent from my SPH-D710 using XDA
Click to expand...
Click to collapse
I'm in San Bernardino about 20 minutes from you. My 4g has been completely gone for the last 2 days as well. At my house near Cal State, it's been perfect since June 4, 2010 (original evo release date) and only now has it ever gone out like this. Very frustrating as I rely on it a lot since the 3g at my house is virtually non-existent. Shoot me a PM if you get a signal or hear anything from sprint. Thanks.
Hello, I am new to this forum and I have a few questions.
My phone is on Sprint, as of November 2011 I switch to a smartphone and have nothing but trouble. Not the phone, but with sprint.
The problem is that inside of my office, I have no signal. Only with Sprint though, all other providers has a good signal here.
This weekend I found out an app called netmonitor, so I check it out today while at my office and it looks like my phone is bouncing off towers all over the place trying to find a signal.
If I walk out the door, I have a strong signal and it gives an address.
I am wondering if there is any way that I can lock it to this tower or something, so that it will quit searching all over. Looking at the address’ in netmonitor, it is pinging towers that may be up to 10 miles away or so.
The phone is rooted, and I have roam control installed which works well. But I would like to figure something out to get this to work as it should, else dump Sprint which I don’t really want to do just yet. They are of no help though with this situation.
I don’t really know much about these smartphones since my experience with them so far has been not so good. Please speak idiot speak if you have some ideas or suggestions…
Thanks!!!
I do not believe you can force connection to a specific tower. The problem you have is with building penetration at your work. You must be on the very edge of coverage for the closest tower and it cannot penetrate the walls.
If this is happening at home too, then you can at the very least call for a free Airave from Sprint. Otherwise you can use the lack of coverage in your primary areas as a possible reason to get the ETF waived to jump carriers.
Signal Problems must be the S and P in Sprint! I also have been thinking about dropping Sprint. My girlfriend and I just moved in together, she has Verizon, her Pandora doesn't freeze up, Youtube doesn't buffer at all, and great downloads speeds all just on 3G! Meanwhile Sprints network is totally opposite.
My GF laughed when we decided to lower our bills and combine cell phone plans, and she get on my Sprint network.
Ill stop right there, didn't mean to start trolling. I'm not even going to talk about 4G LTE. But try the airrave box out, I'm waiting on one now.
Sent from my SPH-D700 using xda app-developers app
Just had a thought, have you tried different modems? As far as EC05, EI22, FC09, etc, I'm going to try this over the next few days.
Sent from my SPH-D700 using xda app-developers app
I agree with your S & P!
I have the device, you need to have a high speed internet connection for it to work.
It will do the job as long as you can be within 100 feet or so. That would be good for an apartment or house even, but not a whole area, or many areas.
The other thing to pay attention to with it is, make sure you have a large amount of package plan minutes.
Things like unlimited mobile to mobile don’t matter with this, if you are using the airave to connect, it uses plan minutes.
As for modems, that doesn’t fall under my idiot speak area, so I am not sure what you mean. Definitely not sure how to modify it/them.
Please let me know.
Since you said your phone is rooted i assume that you rooted it yourself. If you rooted your phone, using Odin to change modems on your phone is fairly easy. Only problem is searching and finding the modems. Search on youtube for QBKing Epic 4g odin modems, dont have a link to post but you should find it.
As far as that airave box, if you have to highspeed internet, that would be useless for me. The voice and phone calls i dont have a problem with its the 3g speeds. I usually send mms and surf internet using wifi anyway.
Sent from my SPH-D700 using xda app-developers app
Yeah, I had a kid I work with do the root deal. Hahaha..
I think mine is on EL22 now, as I recall seeing that somewhere, and I keep getting a notification to upgrade to FC09.
I thought those were the software levels of the phone though…Anyhow, as you can tell I don’t know much about this stuff. Trying to learn a few things here.
I'm currently running CM9 (epicmtd) - FC09 modem. Ever since I upgraded to FC09 (I think.... may have been when I got to CM9 Beta), I have been having connection issues. I can't even make a call in my own house. I have to walk outside to start the call, then I can walk back inside.
I'm going to try dropping back to EL22 to see if that will fix it, I can't deal with this.
parabola949 said:
I'm currently running CM9 (epicmtd) - FC09 modem. Ever since I upgraded to FC09 (I think.... may have been when I got to CM9 Beta), I have been having connection issues. I can't even make a call in my own house. I have to walk outside to start the call, then I can walk back inside.
I'm going to try dropping back to EL22 to see if that will fix it, I can't deal with this.
Click to expand...
Click to collapse
At my house is ok, phone doesn't drop all calls.
At my office, it's a paperweight.
I am on EL22 still though as I keep getting the notification to upgrade to FC09.
Since I'm rooted I dont know if it will screw me or leave the phone in-op if I choose to "install now"...\
Are you on Sprint also?
my8950 said:
At my house is ok, phone doesn't drop all calls.
At my office, it's a paperweight.
I am on EL22 still though as I keep getting the notification to upgrade to FC09.
Since I'm rooted I dont know if it will screw me or leave the phone in-op if I choose to "install now"...\
Are you on Sprint also?
Click to expand...
Click to collapse
you can let the update install. it will download and then hang, you will see a YELLOW HAZARD symbol. after this, just pull the battery and then reboot the phone, you will be fine. have the kid at your work update your KERNEL and see if that works. FC09 (BML)
Hey guys, I just a sprint gnex phone a few weeks back and ran the GNex toolkit v9.1 to unlock and root it this past saturday so I could use a hotspot app for my tablet.
I don't know if this is just a bad coincidence or if I did something wrong..I'm not new to roms and have modded my previous phone (evo 4g) about 50 times, but here's what's happening.
Prior to this weekend I had full signal/bars..Now I can barely get 2..It's mostly sitting at 1 bar and sometimes drops the connection entirely. At the same time, every txt msg I send comes back with an error stating it did not send, however...It does actually go through, twice even. This happens with every text to every person.
I didn't put a rom on it, and I didn't even install clockwork mod...I simply just unlocked the bootloader and rooted it. I did setup google voice afterwards. I can't see how doing this would cause these kind of issues and I haven't called Sprint yet as I absolutely despise their customer service..I'd rather get feedback here first.
The coincidence that I'm referring to is that I'm in Austin, Tx and they're in the process of spinning up 4g LTE towers right now..If by chance they started upgrading my tower this weekend (yesterday & today) then I could definitely see these issues...I walked down about 2 blocks where I do get a full 4g signal, but my txting still had the same issue.
Any ideas or thoughts about my problems?
On one hand, I would tell you that rooting doesn't cause that.
On the other hand, you used a toolkit, so who knows what you ended up doing.
If you haven't changed anything as far as ROMs or mods, then I would suspect you're right about something with the network. The only other thing I can think of would be hardware problems of some kind. That seems a lot less likely though. Sprint does supposedly keep a list of networks that are being worked on. You could check in with them and see if the one in your area is being upgraded.
Sent from my Galaxy Nexus using xda premium
Pierceye said:
If you haven't changed anything as far as ROMs or mods, then I would suspect you're right about something with the network. The only other thing I can think of would be hardware problems of some kind. That seems a lot less likely though. Sprint does supposedly keep a list of networks that are being worked on. You could check in with them and see if the one in your area is being upgraded.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
I do know they are upgrading the towers in my zip code to LTE 4G..I'll give em' a call tomorrow and see what they say.
This was the toolkit that I used.
http://forum.xda-developers.com/showthread.php?t=1995688
happened to me.
Reboot your phone and go to about and sprint system update.
update profile.
Idk why but its sometimes happens for no reason.
Make sure you have good connection first.(go outside)
If that doesnt work update prl to make the network find the closet tower to you.
robogoflow said:
happened to me.
Reboot your phone and go to about and sprint system update.
update profile.
Idk why but its sometimes happens for no reason.
Make sure you have good connection first.(go outside)
If that doesnt work update prl to make the network find the closet tower to you.
Click to expand...
Click to collapse
I was trying that repeatedly hoping it would fix it..but it doesn't.
On another note, today when I woke up and rebooted the phone I had full bars on 4G signal..Thought life was good and then about 5 mins later it was back to 1 bar 3G. That's the first time I've seen a 4G signal here in my apartment so I'm hoping it really is just the towers in my neighborhood being converted to 4G right now.
I've rebooted my phone 3 times now and the same occurrence happens..Full signal with 4G for a few mins, and then it drops to 1 bar 3G..Have updated my profile and PRL and tried airplane mode..Only way to get that 4G signal back is to reboot the phone..Won't stay on 4G though.