Hi, I've tested/re-tested and have found that while I am able to send a text message to a certain number, I am unable to receive any from that number. I've done a hard reset on the phone and even called the sprint hotline (who were unable to figure it out). The sprint people saw all the texts on the server that are destined for my phone from that number but I did/do not receive them.
I've used handcent as well as the native messaging app but no cigar.
Does anyone have any insight into what may be happening here.
Is it the persons phone who is trying to send it? If u can send and receive it doesn't sound like your phone.
Sent From My Evo Killer!!!
I use google voice integration and had this problem before. form some reason gv marked my wife's number as spam and blocked her calls and texts. I couldn't even call or text her either. so if you're using gv check the spam filter.
Do know what kind of phone they're using? Its possible they need a hard reset...
We had a lady in yesterday who couldn't send texts to 5 different people, a hard reset fixed it for her.
Sent from my SPH-D710 using xda premium
I did a hard reset on the phone and the problem remains. Yes, I do have google voice on the phone but I think after the hard reset, the application was removed. Would my number still be blocked in the spam filter? I'll check the voice.google.com site out.
squshy 7 said:
Do know what kind of phone they're using? Its possible they need a hard reset...
We had a lady in yesterday who couldn't send texts to 5 different people, a hard reset fixed it for her.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
The phone I'm not receiving texts from is a nexus S phone that has t-mobile service.
arkster said:
I did a hard reset on the phone and the problem remains. Yes, I do have google voice on the phone but I think after the hard reset, the application was removed. Would my number still be blocked in the spam filter? I'll check the voice.google.com site out.
Click to expand...
Click to collapse
The are google voice settings that persist after the app is removed, definitely check out the desktop settings. This sounds like an issue on that line not on your epic.
Sent from my SPH-D710 using xda premium
As it turns out, the issue was on Sprint's side. They had escalated the issue to their networking department on Friday. On Sunday all of a sudden all of the missing texts started pouring into the Epic 4g. Apparently the engineers had reset something to get this to work although they haven't contacted me about it. So far from what I can see, the problem is resolved now.
The problem happened again. The Epic 4g Touch is no longer getting messages from the Nexus S. Messages from all other numbers show up.
I'm getting tired of this since it takes 2 escalations at Sprint to fix this problem (Networking dept). Since we just bought the phone, I think it's just best to return it.
Related
I see people coming up with all kinda crazy ways to block text from 9016 when involving vm. Download this, use handcent, etc.
Here's the easiest way to block it.
Send a text to:9999
Message: block 9016
hit "send"
You will get a text saying all messages are now blocked from that number. This works for any and all numbers.
Example:
Text to: 9999
Message: block 3152921234
hit "send"
To unblock any number:
Text to: 9999
Message: unblock 9016 or 3152921234 (example number from above)
Sprint will send you a confirmation text with each text you send. It doesn't matter what Rom you have or if you change Roms, it stays in effect even if you switch phones.
Enjoy!
Does this method have any charges at the end of the month?
freditoj said:
Does this method have any charges at the end of the month?
Click to expand...
Click to collapse
No, I have used it for a long time and never had any charges. You can also access your blocked list on sprint.com on your account.
Direct link to block on line
https://mysprint.sprint.com/mysprin...n&childCmsLabelKey=textMessageAccess&account=
If you paste this before you log in, it'll ask for your login credentials.
Does visual voicemail still work after blocking these texts?
Sent from my PC36100 using Tapatalk
Yeah. I used red light without issues
Yes voicemail app works. This is a great find!
Thanks so much OP
Perfect because Sprint is blocking it on their end so we have no annoyance. No more apps or third party anything.
Uncle Jimmy say hello
snandlal said:
Yes voicemail app works. This is a great find!
Thanks so much OP
Click to expand...
Click to collapse
snandlal said:
Perfect because Sprint is blocking it on their end so we have no annoyance. No more apps or third party anything.
Uncle Jimmy say hello
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Click to collapse
YW. My wife works for sprint and we have been using this for a LONG time. I couldn't believe no one knew of it.
Glad I could help, enjoy and spread the word.
Omg after all them text this simple fix solve the problem. Thanks a lot.
I tried this and it said I'm blocking them, but I still get the texts when I get a voicemail.
I still get them as well and I am blocking it through Sprint, with SPC and with Go SMS. They still come through. Even on a stock ROM.
Sent from my EVO using XDA Premium App
I dunno what you are doing wrong, but it should work. Maybe log onto your sprint account and check to see if they are blocked?
Sent from my PC36100 using XDA Premium App
Not doing anything wrong. It just doesn't work for everyone for some reason. My girlfriend gets the texts from 9016 on her bone stock non-rooted evo as well. Even after sending the block text to 9999 and going on the Sprint site to block them.
I get them no matter what ROM I use, and the Sprint site shows that's a blocked number for texts.
Thanks for the info. I did this and have not gotten a text from 9016 since.
Sent from my b3 Infected Evo using Tapatalk Pro!
This fix didn't work for me, I had my friend who was over test it out and I still got the txt message....
http://support.sprint.com/support/a...from_your_phone/case-cx832318-20091103-160141
It's not rocket science. If you follow the directions it should work. If it's not working it must be on Sprint's end.
Sorry
Didn't work for me, either. I really think whether the fix works or not depends on the ROM. I'll just stick with Google Voice.......thanks anyway.
Worked for me! Great find, thanks!
Sent from my PC36100 using XDA App
9016 VM Texts
I also get the blocked successfully but does block. Also checked on website and 9016 was in block numbers.
Edit: In doing some research I found that people switching from Instinct which has visual voice mail(I switched) to the standard voice mail app which my evo has, this is a problem. It doesn't happen on all roms but when I am on certain roms(Warm Z) it becomes a problem. I also heard of another way by updating profile sending voice mail then checking but that doesn't work. Any Ideas?
I have no idea what happened, but on I Thursday (I *think) I was no longer able to send texts (no idea if I can still receive them, I don't get too many). However I think I can still get calls (Again, not sure). At first I thought MIUI was starting to glitch on me or something so I went back to CM7.0.3.1. I tried to update my radios from the latest EVO Gingerbread release but it doesn't work with ClockworkMod 3.0 I guess.
What do I do?
Well I guess I screwed something up when setting up Google Voice I think. Now people get "The recipient you are sending to has chosen not to recieve messages." whenever they text me. I don't know what I did.
Same problem
I'm having the exact same problem, I lost the ability to receive texts around the same time. If you did get it solved, let me know.
foxtrotftw said:
I'm having the exact same problem, I lost the ability to receive texts around the same time. If you did get it solved, let me know.
Click to expand...
Click to collapse
No, didn't find anything. I just resorted to using Google Voice for texting; after Googling around and making a thread on reddit, nothing has worked.
Did either of you recently try wiping battery stats? I've found that if I wipe battery stats with ClockworkMod, for some reason I lose the ability to receive texts.
Same thing happened to me only it highjacked my incoming calls and texts....I tried everything, including deleting my Google acct.,..called Sprint, I had to unroot my Evolution, put stock ROM back on, called them back, we were able to input some codes in the dialer. to reset phone. The leech known as Google Voice is finally gone, rerooted, good to go. SPRINT was actually cool with me being rooted. SPRINT kicks ass! Good luck!
Sent from my extra-Terrestrial eVo using XDA Premium App
bimmerman7 said:
Same thing happened to me only it highjacked my incoming calls and texts....I tried everything, including deleting my Google acct.,..called Sprint, I had to unroot my Evolution, put stock ROM back on, called them back, we were able to input some codes in the dialer. to reset phone. The leech known as Google Voice is finally gone, rerooted, good to go. SPRINT was actually cool with me being rooted. SPRINT kicks ass! Good luck!
Sent from my extra-Terrestrial eVo using XDA Premium App
Click to expand...
Click to collapse
Really?! Do you remember what the numbers were or if Sprint has them on their website or something?
Google sprint tech support, their toll free number will pop up, call from a landline, not your cell so they can reactivate your phone
Sent from my Extra- Terrestrial eVo using XDA Premium App
I've been using gvoice thru Sprint primarily since they teamed up and lately I've been having an issue. I'm not receiving all my texts from my partner for sometimes days after he sent them. Texts are basically received when he sends them or not received by gvoice for hours or days later. I've only recently noticed this with his texts and I'm wondering if anyone else has had this problem.
Sent from my PC36100 using Tapatalk
antianalog said:
I've been using gvoice thru Sprint primarily since they teamed up and lately I've been having an issue. I'm not receiving all my texts from my partner for sometimes days after he sent them. Texts are basically received when he sends them or not received by gvoice for hours or days later. I've only recently noticed this with his texts and I'm wondering if anyone else has had this problem.
Sent from my PC36100 using Tapatalk
Click to expand...
Click to collapse
Ive been useing it since the start as well. have not had this issue or any other issues. How ever before gvoice thing i would never receive any text messages from one of my friends ever (6+ months), but was fixed when i switched to gvoice.. So maybe something similar but i dont know what it is.
sidenote: he is on t-mobile . but i dunno if that matters cause my entire famliy is on t-mobile as well and i got all there messages.
Hopefully u find your answer its annoying
Yeah I've enjoyed the sprint+gvoice experience until now. It's really odd. For now I've switched to talking to my partner via gtalk. I've filed a report with the gvoice help site. I'm debating calling Sprint but I'm unaware if it's a Sprint related issue or a gvoice issue BC it's not like gvoice isn't notifying me of the incoming texts, it's just not receiving random texts from my partner for days.
Sent from my PC36100 using Tapatalk
antianalog said:
Yeah I've enjoyed the sprint+gvoice experience until now. It's really odd. For now I've switched to talking to my partner via gtalk. I've filed a report with the gvoice help site. I'm debating calling Sprint but I'm unaware if it's a Sprint related issue or a gvoice issue BC it's not like gvoice isn't notifying me of the incoming texts, it's just not receiving random texts from my partner for days.
Sent from my PC36100 using Tapatalk
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Click to collapse
its worth a shot but i bet they have rather limited google voice knowledge. Maybe for last resort go into settings of ur google voice and revert back to sprint and see if it comes through. Ive never done this so i dont know if you can revert right back to google voice or not , I dont see why not though.
I had to spend 1/2 hour on phone with tech support due to Google voice "taking over my phone". It wouldn't allow me to call without it or disable it. I don't think my situation is relevant but perhaps Sprint can help on their end.
Sent from my Supersonic using XDA Premium App
I hate gvoice... It completely screwed call and text receipt on my wife's EVO. The only way to get rid of it is to go to the Google voice website and remove your phone from the account. Once we did that all was well.
Just posting in case anyone has or had the same GVoice issues that I have.
I disabled GV via desktop GV settings and reverted back to my original GV #. I then re-enabled the Sprint+GV integration and so far I have received all of the texts that have been sent to me just like I should. *EDIT* Problem still exists. I'm ****ed.
I can't get images from people... It just sits there saying downloading (mind you it is a 26KB file...
WTF
Any thoughts?
I've gotten lots of them, and sent lots of them with no issues, using stock messaging app..
Did you try restarting your phone? i had that same problem but my pictures were not sending, it said sending but never sent, i was also roaming with barely a signal(middle of nowhere).
But after i made it back to the city it sent.
trojanv said:
Did you try restarting your phone? i had that same problem but my pictures were not sending, it said sending but never sent, i was also roaming with barely a signal(middle of nowhere).
But after i made it back to the city it sent.
Click to expand...
Click to collapse
I've rebooted and flashed new kernel... no bueno.
if you happen to use google voice integration you won't receive mms. you'll need to have the images sent to your phone number instead of your gv number.
madsquabbles said:
if you happen to use google voice integration you won't receive mms. you'll need to have the images sent to your phone number instead of your gv number.
Click to expand...
Click to collapse
I think the above is accurate IF you have a GV number AND a sprint number. However, if you started with a Sprint number and used GV integration (NOT porting your Sprint # to GV) then: MMS would arrive to your phone's messaging app, but not to GV app or GV web interface.
I took advantage of sprints GV integration months ago with my og EVO 4g, no problems. Picked up ET4G and now I can't send or receive MMS. Searching for a solution...
My wife had this issue on her ET4g. I updated profile, prl and firmware/software and it was resolved. In frustration I did all three before checking to see if it worked so I'm not sure exactly which of one resolved her problem. But mms send and receive fine now.
madsquabbles said:
if you happen to use google voice integration you won't receive mms. you'll need to have the images sent to your phone number instead of your gv number.
Click to expand...
Click to collapse
I do have Google Voice, but I "skipped" integration...
I only use GV for voicemail.
It is weird... I think the phone cannot receive Png files (take a screenshot and try sending it to someone).
-RR
I called sprint yesterday, they updated my profile, had me reboot, no dice. PRL update, no dice. Remove battery and wait a few minutes, reboot, no dice. Getting desperate, I loaded custom PRL 00001 for constant verizon roaming.... whaddya know, speeds increased, but still no functioning MMS. I'm tempted to reset everything on my phone, but don't really want to reconfigure everything. Ugh.
I'm not rooted, have not attempted root. I switched back to Sprint 60681 PRL, still no MMS. Suggestions?
I've also noticed that my phone doesn't upload to pics to twitpic or yfrog successfully while on 3g (via tweetdeck). I wonder if there's some radio hardware or software bug that makes uploading difficult/slow?
---------- Post added at 09:38 AM ---------- Previous post was at 09:32 AM ----------
I guess I'm just not sure how a Hard Reset would change anything to suddenly allow MMS sending. I've tried handcent, then uninstalled and back to stock messaging app, still no dice.
Anyone want to hypothesize about how a hard reset would enable MMS?
Your problem may be that you need too go on the google voice webpage not app and delete you phone number off of it. I had same issue changing.devices. delete your number off the voice webpage uncheck it so its not assigned too any phone. Delete google.voice.from your phone. Re download it then do the carrier integration again when u first open it. Alot of people have this.problem everytime u change devices u need too do this. Even if its the same number. Went through exact same thing. Had same issue. Trust me try it. I actualy called sprint they had me reset prl and profike blah blah didnt work then said i needed too contact google. But i stumbled upon the solution in a forum for google voice integration
---------- Post added at 01:46 PM ---------- Previous post was at 01:37 PM ----------
h20wakebum said:
I do have Google Voice, but I "skipped" integration...
I only use GV for voicemail.
It is weird... I think the phone cannot receive Png files (take a screenshot and try sending it to someone).
-RR
Click to expand...
Click to collapse
I send screen shots too people all the time.
I had this problem with my Hero but not my Photon or E4GT.
I have the same problem. Started some time last week. I called Sprint and they did like 5 resets, no luck. They told me to take it to the Sprint store.
So today I spent an hour and 20 mins in the Sprint store where they did all sorts of resets and system updates, no luck. In fact, he told me he had 3 other Epic 4g Touch's in the back that came back with the same problem, and he didn't have any new ones to give me. He told me to call back on Friday and see if he has any new phones in stock.
This whole issue was on a stock phone, did all sorts of hard resets. I just rooted my phone, still using a stock kernal though. Still having the same problem. EVERYTHING works except for MMS. Not only that, but when I try to log on with pictures.sprintpcs.com, the site is not working either. STRANGE... the other phone number on my account log in OK.
Any change's that can be made to the MMS proxy?
Hard reset solved it for me today. I reset, then sent an mms before installing any apps. Success! Then I reinstalled google voice. My guess is that my problem had something to do with google voice integration, & a new phone. I'd bet that the other new ET4G's at the back of your sprint store perhaps could be similarly solved? "de-integrate" GV then reintegrate?
Odd, I know. But all is now working well here.
Sent from my SPH-D710 using Tapatalk
I tried a hard reset no luck... Sprint tried it. I tried to root, no luck. Sprint will replace my phone. I just don't see how EVERYTHING WORKS except MMS. It makes no sense. Anoyne have any RTSP or Port changes that could be made?
I was having this problem when a friend sent me a MMS and it was stuck just saying download. I installed Handcent, opened the message thread, and clicked the download button. Worked right away.
SO my total time on this issue is now up to 7 hours total, an hour and a half in a store and 5 and a half on the phone with Sprint.
I FINALLY got them to admit that this was an account/network issue and not a phone issue. They opened a network issue and I have to wait 72 hours for a reply now.
For anyone that just can't seem to send or receive pictures, but the phoen says it sent, try checking out www.pictures.sprintpcs.com
In my issue, I can't even log into the site, it tells me that my phone number isn't a valid Sprint number... Mind you, from the square one, I TOLD SPRINT THAT THIS WAS HAPPENING AND IT WAS AN ACCOUNT ISSUE AND NOT A PHONE ISSUE!! They ignored me... they had me do at least 7 phone resets over 4 phone calls and 1 store visit. I tried to explain to them that even if my phone was broken, there is no wake a broken phone would make my picturemail website stop working too.
Finally I had them activate my old Palm Pre (OMG that thing takes 3 minutes to boot up, how the hell did I ever deal with that phone?) and I tried sending picture mail from there and nothing. So they opened a network ticket (Second one, because they told me they would open one two days ago and when I called yesterday they said a ticket was never open).
The next step... Talking to billing and seeing how they could compensate me for all my headache in this. $$$$
Update:
Spoke to someone from networking. They said that Sprint is in the middle of moving things to a new "Platform". This process involves moving accounts to a new platform and I was one of the lucky ones that didn't get moved correctly and had my account deleted.
I have only had my Sprint GNote4 since Friday morning and i love the phone. But, i started having a odd issue today. All of the sudden my phone will not send or receive sms text messages, it just says message failed to send. I am using the stock messaging app, however i also tried hangouts and got the same result. What is even more strange to me is how i get texting to work again. What seems to work is i attempt to make a phone call, it immediately fails, but then on the second attempt the call goes through. ...then my text messages all go through. I apologize if someone has posted this, but i didn't see anything about it when i searched.
Anyone see this issue too or am i just special?
PeteSeiler2010 said:
I have only had my Sprint GNote4 since Friday morning and i love the phone. But, i started having a odd issue today. All of the sudden my phone will not send or receive sms text messages, it just says message failed to send. I am using the stock messaging app, however i also tried hangouts and got the same result. What is even more strange to me is how i get texting to work again. What seems to work is i attempt to make a phone call, it immediately fails, but then on the second attempt the call goes through. ...then my text messages all go through. I apologize if someone has posted this, but i didn't see anything about it when i searched.
Anyone see this issue too or am i just special?
Click to expand...
Click to collapse
Try to update the prl and profile
Sent from my SM-N910P using JellyBombed Tapatalk 2
PeteSeiler2010 said:
I have only had my Sprint GNote4 since Friday morning and i love the phone. But, i started having a odd issue today. All of the sudden my phone will not send or receive sms text messages, it just says message failed to send. I am using the stock messaging app, however i also tried hangouts and got the same result. What is even more strange to me is how i get texting to work again. What seems to work is i attempt to make a phone call, it immediately fails, but then on the second attempt the call goes through. ...then my text messages all go through. I apologize if someone has posted this, but i didn't see anything about it when i searched.
Anyone see this issue too or am i just special?
Click to expand...
Click to collapse
Do you by chance have an airave and live in an area being upgraded? Had that issue where I live. If so, turn off the airave and see if it changes the issue. Sprint has a newer version they will swap out if this turns out to be the problem. Hope this helps.
If you mean the update in the system aettings, yes i did try that. Thanks for replying though.
No, i do not have an airwave, but i do believe i am in an area with Spark, i have the litttle swirling star icon next to my LTE icon. Thanks getting back to me.
Here is what it looks like. Sorry if i sound noobish, i just switched to Sprint.
PeteSeiler2010 said:
Here is what it looks like. Sorry if i sound noobish, i just switched to Sprint.
Click to expand...
Click to collapse
Wipe cache and dalvik cache in recovery
Sent from my SM-N910P using JellyBombed Tapatalk 2
Thanks for the tip, i will try it the next time it happens. Im thinking of flashing a custom ROM to see if it is some sort of bloat crap causing it.
Using the phone here in india on a cdma carrier. outgoing sms works fine. Incoming sms dont! Tried to work around a lot. no avail. Ooh and on GSM sms works fine. but on cdma. nothing
PeteSeiler2010 said:
Thanks for the tip, i will try it the next time it happens. Im thinking of flashing a custom ROM to see if it is some sort of bloat crap causing it.
Click to expand...
Click to collapse
I am still having the issue, and I also have found that my phone calls are not coming through all of the time. I am starting to suspect my SIM may be the cause. I am currently using my phone with LTE disabled to see how it goes.
Do you have adblock or another ad blocking app installed? If so remove the app and see if that fixes your issues.
No adblock apps installed. It happens on stock and custom roms too.
ankurcshah said:
Using the phone here in india on a cdma carrier. outgoing sms works fine. Incoming sms dont! Tried to work around a lot. no avail. Ooh and on GSM sms works fine. but on cdma. nothing
Click to expand...
Click to collapse
Are you using Google Voice? I just identical problem. I realized that when I installed new rom I set voice to intercept sms. I fixed in settings and have been good to go since.
Sent from my SM-N910P using XDA Free mobile app
zillahakzor said:
Are you using Google Voice? I just identical problem. I realized that when I installed new rom I set voice to intercept sms. I fixed in settings and have been good to go since.
Sent from my SM-N910P using XDA Free mobile app
Click to expand...
Click to collapse
Na man. Ended up selling it off. Going for a moto turbo
Sent from my SCH-I200 using Tapatalk 2