Can't send texts? - EVO 4G Q&A, Help & Troubleshooting

I have no idea what happened, but on I Thursday (I *think) I was no longer able to send texts (no idea if I can still receive them, I don't get too many). However I think I can still get calls (Again, not sure). At first I thought MIUI was starting to glitch on me or something so I went back to CM7.0.3.1. I tried to update my radios from the latest EVO Gingerbread release but it doesn't work with ClockworkMod 3.0 I guess.
What do I do?

Well I guess I screwed something up when setting up Google Voice I think. Now people get "The recipient you are sending to has chosen not to recieve messages." whenever they text me. I don't know what I did.

Same problem
I'm having the exact same problem, I lost the ability to receive texts around the same time. If you did get it solved, let me know.

foxtrotftw said:
I'm having the exact same problem, I lost the ability to receive texts around the same time. If you did get it solved, let me know.
Click to expand...
Click to collapse
No, didn't find anything. I just resorted to using Google Voice for texting; after Googling around and making a thread on reddit, nothing has worked.

Did either of you recently try wiping battery stats? I've found that if I wipe battery stats with ClockworkMod, for some reason I lose the ability to receive texts.

Same thing happened to me only it highjacked my incoming calls and texts....I tried everything, including deleting my Google acct.,..called Sprint, I had to unroot my Evolution, put stock ROM back on, called them back, we were able to input some codes in the dialer. to reset phone. The leech known as Google Voice is finally gone, rerooted, good to go. SPRINT was actually cool with me being rooted. SPRINT kicks ass! Good luck!
Sent from my extra-Terrestrial eVo using XDA Premium App

bimmerman7 said:
Same thing happened to me only it highjacked my incoming calls and texts....I tried everything, including deleting my Google acct.,..called Sprint, I had to unroot my Evolution, put stock ROM back on, called them back, we were able to input some codes in the dialer. to reset phone. The leech known as Google Voice is finally gone, rerooted, good to go. SPRINT was actually cool with me being rooted. SPRINT kicks ass! Good luck!
Sent from my extra-Terrestrial eVo using XDA Premium App
Click to expand...
Click to collapse
Really?! Do you remember what the numbers were or if Sprint has them on their website or something?

Google sprint tech support, their toll free number will pop up, call from a landline, not your cell so they can reactivate your phone
Sent from my Extra- Terrestrial eVo using XDA Premium App

Related

No texts.

I went all day last night with no texts and then today with none at all. Finally I had my friend text me, and I never received the text. I can text him, and he will get it, but I cannot receive his. Mobile data works and I can make calls fine. Any ideas?
Running CM7.1 RC1.
Sent from my PC36100 using Tapatalk
*Bump*
I hate to double post, but if someone could honestly give me an idea as to what they think may be going on, that would be awesome. I called Sprint and talked to their customer care people and the best they gave me was to come into the store and get a hard reset.
I have changed from the CM7 ROM to Synergy to see if that was the issue, and it didn't change anything. I flashed the combination ZIP of everything from this thread and nothing has seemed to work.
My friend has an HTC Thunderbolt on Verizon and I am using his phone to try to fix mine. I can send a text to him and him receive it instantly. I can send texts from his phone to mine, see the 3G data bars go nuts and then absolutely nothing happens.
The customer care reps for Sprint sent me a "Test" text from their system to see if I would receive it, and nothing happened.
I'm completely lost on the issue, and texting is a rather big part of what I do on my phone, so I would really enjoy having it back up and running. It was working fine before yesterday.
The only thing I can remember changing on my phone was the RAM optimization script posted. I flashed it to see how it would work, but that is the only thing I can remember changing.
If any of you have a clue, please fill me in. Much appreciated.
Do you have your phone number integrated with google voice?
Sent from my PC36100 using XDA App
I believe so.. Could that cause it?
Sent from my PC36100 using Tapatalk
Edit: Logged into Google Voice and found that it had all of my texts on there.. Enable the feature for it to send them to my phone as well, and everything is working fine now. A solid day of flashing/rebooting and searching and it was Google Voice... *Sigh*
Thanks for the help guys.

Epic touch 4g, sms out not working...need help!

So heres the deal.
STATS:
SAMSUNG EPIC TOUCH 4G
ROOTED
STOCK KERNEL FLASHED VIA ODIN.
LOCATION: NYC (QUEENS)
ISSUE: i cannot SEND SMS messages... on 4g, 3g, or wifi. (I CAN RECEIVE TEXT NO PROBLEM)
4G , 3G, WIFI. all WORK. as they should (albeit not the best speeds) but it does, allow use of market, fully functional apps, web browsing and etc.
i tried updating profile, and PRL. no luck..
sometimes it will go through once every 12 times.
i was on the phone with sprint, they couldn't figure it out..
so im asking the community, any ideas?
UPDATE..
FLASHED Z'S V3 KERNEL, AND STOCK KERNEL AGAIN, STILL NO DICE.. IT WAS WORKING EARLIER.. i dont get it... sprint claims the towers are fine locally..
Did it to me a couple times. Maybe the network? Having quite a bit of trouble with data right now as well
Sent from my SPH-D710 using xda premium
SAShady said:
Did it to me a couple times. Maybe the network? Having quite a bit of trouble with data right now as well
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
with the exception of the text.. its great, thats whats bothering me... smfh text is like the core of the phone.. of any phone for a 21 year old..
Sprinkster said:
with the exception of the text.. its great, thats whats bothering me... smfh text is like the core of the phone.. of any phone for a 21 year old..
Click to expand...
Click to collapse
Oh I know. I usually average 8-12k texts per month. are you on your own plan?
Sent from my SPH-D710 using xda premium
Sprint has a new online system where you can disable texts, either ingoing, outgoing, or both. Data and voice can be disabled as well, all on whatever line you choose.
Sent from my SPH-D710 using xda premium
this is my own line, and my friend told me theres an issue with a tower around here (shes been with sprint for months)
and im getting through now with my text, so its a tower thing i assume.
will be fixed tomorrow morning according to when she called up to sprint today
Cool, good deal
Sent from my SPH-D710 using xda premium
Definitely a network issue
All of my phones (rooted/not rooted) are having texting and data issues right now
I've also been having numerous issues with texts not being sent out. About 2 in 10 will actually be sent. Receiving seems to be okay, but then again who knows. I've called Sprint and they have had me do the standard things, such as update profile, prl, and pull the battery. I did recently root, by using the kernel with CWM, flashing su, then going back to the stock kernel. I also disabled Sprint Integration with Google Voice and that seemed to help a lot, but I'm not sure if that was the cause.
I'm having this issue too. Sometimes it also says message not sent, but the other person replies, so I'm assuming they get sent anyways.
Sometimes when I text I get an error saying message not sent.and when I resend it.the person on the other end says they received the same message twice.I'll either press resend or I press the red error button that pops up next to message.seems like pressing the red error symbol next to message may only send once after error.
maverick101 said:
Sometimes when I text I get an error saying message not sent.and when I resend it.the person on the other end says they received the same message twice.I'll either press resend or I press the red error button that pops up next to message.seems like pressing the red error symbol next to message may only send once after error.
Click to expand...
Click to collapse
Same thing started happening to me today. Very perplexing.
I've been having this issue and it's easily the biggest flaw I've had on a device in years. I have random messages that won't be sent... well at least until some random day and time when they all go through at once. People don't tend to be very happy to receiving backlogged texts at 2 in the morning.
been getting this problem from time to time, reboot my phone and texts seem to go back out for a while at least.
SAShady said:
I usually average 8-12k texts per month.
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Click to collapse
Sorry to get off topic, but did no one else read that?! 12000 texts per month? 400 per day? If you sleep 8 hours you are sending a text 25 per hour, nearly one every other minute.
Slow down man, smell the roses.
I just sat next to a friend and sent 10 messages to him, each with a number 1-10. Only numbers 5, 6, 8, and 10 went through. That's a 40% success rate. Unacceptable.
I was having a problem with receiving texts and calls while in sleep, I followed this and after installing zedomaxs stock kernal
maybe this will work for you guys
Originally Posted by sweets55 View Post
This worked for my LOS issue but make sure you have the stock kernel before trying it.
Some users said this worked for them. I just tried it this morning so time will tell.
***I think you need the stock Kernel or else you might get a bootloop
The MSL can be found by downloading "terminal emulator" and typing "getprop ril.MSL" It is case sensitive.
From there, go to the phone, and type ##72786# , at the SCRTN screen select yes, let the phone reboot, let the activation go through its thing NOT TOUCHING THE SCREEN unless it tells you to. Let it do a reboot again.
thanks - kingsway8605
Click to expand...
Click to collapse
Stock kernal I used:
http://forum.xda-developers.com/showthread.php?t=1284092
EXACTLY THE SAME PROBLEM!
THIS IS KILLING ME!
2 days now.
all was fine, on calkulin 2.0.1a rom, and ek02 modem.. noticed people were not receiving my SMS, only about 10-15%... my MMS would send no problem.
i also have google integration.
i wiped 4 times, flashed fresh.. no go.. updated prl/profile.. no go.. swapped modems and kernels... no go.. HELP ME!!
i send myself texts, i get about 15% only..
going to try ##72786# thing now, just nandroid first. HOPEFULLY WORKS!
ANYONE??
UPDATE:
after dealing with this for 12 hours. literally trying everything.. (roms, modems, wipe, wipe, sprint tech, EVERYTHING), i think i may have come to the issue.
i unported my phone # from google voice back to my regular sprint #. my sms and mms now work perfectly. i still receive calls and sms to my phone, but when i call out or send text it shows my sprint # and not my google #..
i am waiting 15 minutes to try to re-port my phone # back to my google # to see if maybe it will start working again..
gershee said:
EXACTLY THE SAME PROBLEM!
THIS IS KILLING ME!
2 days now.
all was fine, on calkulin 2.0.1a rom, and ek02 modem.. noticed people were not receiving my SMS, only about 10-15%... my MMS would send no problem.
i also have google integration.
i wiped 4 times, flashed fresh.. no go.. updated prl/profile.. no go.. swapped modems and kernels... no go.. HELP ME!!
i send myself texts, i get about 15% only..
going to try ##72786# thing now, just nandroid first. HOPEFULLY WORKS!
ANYONE??
UPDATE:
after dealing with this for 12 hours. literally trying everything.. (roms, modems, wipe, wipe, sprint tech, EVERYTHING), i think i may have come to the issue.
i unported my phone # from google voice back to my regular sprint #. my sms and mms now work perfectly. i still receive calls and sms to my phone, but when i call out or send text it shows my sprint # and not my google #..
i am waiting 15 minutes to try to re-port my phone # back to my google # to see if maybe it will start working again..
Click to expand...
Click to collapse
Omg! SAME exact problem lol.
Im going to try your solution. Thank you very much
Sent from my SGS II

Unable to receive text from a certain number

Hi, I've tested/re-tested and have found that while I am able to send a text message to a certain number, I am unable to receive any from that number. I've done a hard reset on the phone and even called the sprint hotline (who were unable to figure it out). The sprint people saw all the texts on the server that are destined for my phone from that number but I did/do not receive them.
I've used handcent as well as the native messaging app but no cigar.
Does anyone have any insight into what may be happening here.
Is it the persons phone who is trying to send it? If u can send and receive it doesn't sound like your phone.
Sent From My Evo Killer!!!
I use google voice integration and had this problem before. form some reason gv marked my wife's number as spam and blocked her calls and texts. I couldn't even call or text her either. so if you're using gv check the spam filter.
Do know what kind of phone they're using? Its possible they need a hard reset...
We had a lady in yesterday who couldn't send texts to 5 different people, a hard reset fixed it for her.
Sent from my SPH-D710 using xda premium
I did a hard reset on the phone and the problem remains. Yes, I do have google voice on the phone but I think after the hard reset, the application was removed. Would my number still be blocked in the spam filter? I'll check the voice.google.com site out.
squshy 7 said:
Do know what kind of phone they're using? Its possible they need a hard reset...
We had a lady in yesterday who couldn't send texts to 5 different people, a hard reset fixed it for her.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
The phone I'm not receiving texts from is a nexus S phone that has t-mobile service.
arkster said:
I did a hard reset on the phone and the problem remains. Yes, I do have google voice on the phone but I think after the hard reset, the application was removed. Would my number still be blocked in the spam filter? I'll check the voice.google.com site out.
Click to expand...
Click to collapse
The are google voice settings that persist after the app is removed, definitely check out the desktop settings. This sounds like an issue on that line not on your epic.
Sent from my SPH-D710 using xda premium
As it turns out, the issue was on Sprint's side. They had escalated the issue to their networking department on Friday. On Sunday all of a sudden all of the missing texts started pouring into the Epic 4g. Apparently the engineers had reset something to get this to work although they haven't contacted me about it. So far from what I can see, the problem is resolved now.
The problem happened again. The Epic 4g Touch is no longer getting messages from the Nexus S. Messages from all other numbers show up.
I'm getting tired of this since it takes 2 escalations at Sprint to fix this problem (Networking dept). Since we just bought the phone, I think it's just best to return it.

[Q] EVO Not receiving texts

I am a noob to posting but not new to reading this forum nor rooting.
I have an EVO 4G and just flashed AOKP build 33 with GAPPS 3-17.
I have Google Voice installed and have used it with no problems for almost a year now.
Just yesterday when I flashed AOKP build 33 my phone quit receiving text messages. I still receive them on my Google Voice account on my phone and on the computer.
GV is set to have my text messages go through my text client and my text client is set to the default messaging app.
I have tried flashing to recovery nandroids of previous Roms and states of Roms and that did not solve my problem.
I didn't see anyone at the AOKP thread who has had the same problem.
What can I do? Please help.
*apologies for posting this if there is a better place for it to go but after making it through all of the results on my searches about this with no solution I am extremely frustrated and need a solution.
Have you tried uninstalling GV to see if that solves the problem? My phone did the same thing for a while with google voice and I never understood why, but uninstalling GV took care of my issues. You will probably get the text messages a few hours to a few days late, or at least that is what happened to me
trau89 said:
Have you tried uninstalling GV to see if that solves the problem? My phone did the same thing for a while with google voice and I never understood why, but uninstalling GV took care of my issues. You will probably get the text messages a few hours to a few days late, or at least that is what happened to me
Click to expand...
Click to collapse
So do I need to do more than just uninstall and re-install the app? i.e. the whole thing with un-linking my number and voicemail and everything?
If you uninstall it, I def would suggest doing the full uninstall procedure,..the unlinking, etc.
Sent from my PC36100 using xda premium
scottspa74 said:
If you uninstall it, I def would suggest doing the full uninstall procedure,..the unlinking, etc.
Sent from my PC36100 using xda premium
Click to expand...
Click to collapse
Giving it a shot now. Thanks.
I'm worried though, without GV I will have no option for text messages.
How's that? What did I miss? You don't have a stock messaging app, or you don't have a sprint phone #?
Sent from my PC36100 using xda premium
no dice
I disabled my GV account and un-linked it from my number, restarted and still no incoming texts. Any other ideas?
Make sure somehow you have the latest radios and such maybe? Have someone text you again now that its all undone and see if the new message will go through. Like I said, even after disabling GV, it took 3 days for the lost texts to come through.
trau89 said:
Make sure somehow you have the latest radios and such maybe? Have someone text you again now that its all undone and see if the new message will go through. Like I said, even after disabling GV, it took 3 days for the lost texts to come through.
Click to expand...
Click to collapse
I've had someone texting me throughout the process to no avail. I am working on updating the profile and the PRI/PRL but have to load a sense ROM. Is that the same as the radios? Haven't really dealt with radios before.
Any towers being worked on in your area? I've had no incoming texts for 4 weeks now, due to a tower upgrade (LTE). The only way I could get a text was to make a phone call (typically called my voicemail when I wanted to check for texts). Supposedly this is done as of today...
Worth it for the LTE though!
Resolved
Thanks guys. I ended up just flashing a MikG ROM and it corrected what ever was wrong. Then flashed my AOKP ROM and we are back up and running. Still have no idea what it was.
I'm having same issues, ive been switching back and forth between ROMS to see if i can find one that works. I removed Google voice from my phone, and deactivated it online to see if that fix it. but not working still.
I still only get texts when i make a phone call.
Mik G worked for me as well
Those who are having the problem, are you restoring a backup of GV with data?
Remember, especially with Google apps, there are a lot of updated features for ICS and backups from Gingerbread will not work efficiently. It is best to start from scratch with these apps, especially seeing that Google voice pull most of its data from the cloud... no real need to restore data with it.

Sms issues

I have only had my Sprint GNote4 since Friday morning and i love the phone. But, i started having a odd issue today. All of the sudden my phone will not send or receive sms text messages, it just says message failed to send. I am using the stock messaging app, however i also tried hangouts and got the same result. What is even more strange to me is how i get texting to work again. What seems to work is i attempt to make a phone call, it immediately fails, but then on the second attempt the call goes through. ...then my text messages all go through. I apologize if someone has posted this, but i didn't see anything about it when i searched.
Anyone see this issue too or am i just special?
PeteSeiler2010 said:
I have only had my Sprint GNote4 since Friday morning and i love the phone. But, i started having a odd issue today. All of the sudden my phone will not send or receive sms text messages, it just says message failed to send. I am using the stock messaging app, however i also tried hangouts and got the same result. What is even more strange to me is how i get texting to work again. What seems to work is i attempt to make a phone call, it immediately fails, but then on the second attempt the call goes through. ...then my text messages all go through. I apologize if someone has posted this, but i didn't see anything about it when i searched.
Anyone see this issue too or am i just special?
Click to expand...
Click to collapse
Try to update the prl and profile
Sent from my SM-N910P using JellyBombed Tapatalk 2
PeteSeiler2010 said:
I have only had my Sprint GNote4 since Friday morning and i love the phone. But, i started having a odd issue today. All of the sudden my phone will not send or receive sms text messages, it just says message failed to send. I am using the stock messaging app, however i also tried hangouts and got the same result. What is even more strange to me is how i get texting to work again. What seems to work is i attempt to make a phone call, it immediately fails, but then on the second attempt the call goes through. ...then my text messages all go through. I apologize if someone has posted this, but i didn't see anything about it when i searched.
Anyone see this issue too or am i just special?
Click to expand...
Click to collapse
Do you by chance have an airave and live in an area being upgraded? Had that issue where I live. If so, turn off the airave and see if it changes the issue. Sprint has a newer version they will swap out if this turns out to be the problem. Hope this helps.
If you mean the update in the system aettings, yes i did try that. Thanks for replying though.
No, i do not have an airwave, but i do believe i am in an area with Spark, i have the litttle swirling star icon next to my LTE icon. Thanks getting back to me.
Here is what it looks like. Sorry if i sound noobish, i just switched to Sprint.
PeteSeiler2010 said:
Here is what it looks like. Sorry if i sound noobish, i just switched to Sprint.
Click to expand...
Click to collapse
Wipe cache and dalvik cache in recovery
Sent from my SM-N910P using JellyBombed Tapatalk 2
Thanks for the tip, i will try it the next time it happens. Im thinking of flashing a custom ROM to see if it is some sort of bloat crap causing it.
Using the phone here in india on a cdma carrier. outgoing sms works fine. Incoming sms dont! Tried to work around a lot. no avail. Ooh and on GSM sms works fine. but on cdma. nothing
PeteSeiler2010 said:
Thanks for the tip, i will try it the next time it happens. Im thinking of flashing a custom ROM to see if it is some sort of bloat crap causing it.
Click to expand...
Click to collapse
I am still having the issue, and I also have found that my phone calls are not coming through all of the time. I am starting to suspect my SIM may be the cause. I am currently using my phone with LTE disabled to see how it goes.
Do you have adblock or another ad blocking app installed? If so remove the app and see if that fixes your issues.
No adblock apps installed. It happens on stock and custom roms too.
ankurcshah said:
Using the phone here in india on a cdma carrier. outgoing sms works fine. Incoming sms dont! Tried to work around a lot. no avail. Ooh and on GSM sms works fine. but on cdma. nothing
Click to expand...
Click to collapse
Are you using Google Voice? I just identical problem. I realized that when I installed new rom I set voice to intercept sms. I fixed in settings and have been good to go since.
Sent from my SM-N910P using XDA Free mobile app
zillahakzor said:
Are you using Google Voice? I just identical problem. I realized that when I installed new rom I set voice to intercept sms. I fixed in settings and have been good to go since.
Sent from my SM-N910P using XDA Free mobile app
Click to expand...
Click to collapse
Na man. Ended up selling it off. Going for a moto turbo
Sent from my SCH-I200 using Tapatalk 2

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