This has been an ongoing issue on my Arc.
It is like nearly impossible to connect my phone to PC.
I have tried via wireless, and when connecting vis USB, I have to unplug my phone about 20 + times before it finds it and lets me into the files.
Why is this? Is this an Xperia issue, or is this a windows 7 issue?
Is there a work around for this yet, its driving me insane. At both work and home it takes forever to get my phone to connect to pc.
thanks, Amanda
I have exactly the same problem. Both hotspot and usb tethering only connect to local internet. It has connected to the internet before but lately nothing. We have 2 Arcs and they both have the same problem. We have windows vista.
Sent from my LT15i
Try multi mount sd on market
Just download ,put widget on home screen toggle it on and connect phone via usb
Done ,access to all ur files
Sent from my LT15i using XDA Premium App
I only had trouble connecting via PC Companion and that piece of crap managed to brick my phone when trying to update to 2.3.4 so I took the plunge and unlocked the boot loader. I have had no problems connecting with Fastboot, Flash Tool or just connecting as a mass storage device (although this can take 10-20 seconds before it registers). The laptop I use for the phone runs XP.
Did you find it hard to unlock the bootloader and will this void my warranty??
I use Win 7 Ultimate and it finds my Arc instantly when connected to USB (have not tried any other method). Same on both PCs I use. So it might not be the OS. It could be firewall or antivirus. I use Windows firewall and Microsoft Essentials, but others may be more strict.
Windows Vista and wi-fi is the whole other story. Vista just keeps thinking of new ways how to play with your nerves when it comes to any wi-fi functionality. I for one could not persuade it to connect to internet via WI-FI, it just let me connect to the local network. I therefore skipped it and went straight from XP to Win 7.
Devilbabi said:
Did you find it hard to unlock the bootloader and will this void my warranty??
Click to expand...
Click to collapse
There are guides on here on how to do it (I would advise against following SE own guide as it is too involved). The biggest issue for me was, of course, getting the PC to see the phone in Fastboot mode. Once I had solved this issue (using device manager on the PC to install the drivers) it was easy.
Yes it could void your warranty. If you make a mess updating your phone by flashing custom ROMs then this would not be covered. Also if you overclock you CPU to 2.5gHz and melt it that would not be covered. I would guess that manufacturing faults would still be covered but ALL modification is at your own risk. I was comfortable to do this as I have installed lots of custom ROMs from my time as a ZTE Blade and SE X10 owner. At the moment there are not that many modifications that are available but with SE announcing they are supporting the Devs I am sure that will change.
maybe becuase you got mtp set instead of mass storage?
Try MyPhoneExplorer ...
Peace.
soldiers33 said:
maybe becuase you got mtp set instead of mass storage?
Click to expand...
Click to collapse
I changed it over to mass storage and it seemed to connect to my work laptop straight away. I will try this when I get home on my home pc, Thanks so much to everyone for your help.
Related
Greetings!
Past couple of weeks when trying to connect my Arc to the PC it will not pick it up. It charges OK with the green light showing on the side but absolutely no indication from PC or laptop that a phone is connected.. I have 3 different cables and another laptop - having tried all the cables on both machines - still no joy.
No notification in the pull down - nada!
Reinstalled Win7 and factory reset phone half a dozen times - still nothing!
Running Win7 64bit but have never had issues with OS previously up until a few weeks ago!
Service provider was as useful as an ashtray on a motorbike!
Anyone know a solution?
Thanks
install PC companion and SE Update Service, enable usb debugg mode on phone, look at your ubs connection settings on phone too
TheHaso said:
install PC companion and SE Update Service, enable usb debugg mode on phone, look at your ubs connection settings on phone too
Click to expand...
Click to collapse
Thanks for the reply TheHaso. Should have mentioned I have tried with Companion installed and not installed, updater installed and not installed. With debug on & off, MTP on & off, MSC on & off, storage mounted/unmounted.
Really strange to be honest!
check your 'Device Manager' on your desktop,, it will show you if any hardware connected and not working propely.
right click and try update driver if show caution on portable devices.
Sent from my LT18i using Tapatalk
Also tried this for a solution buddy.. Thought it was a USB driver had slipped off or something.
Truly baffled! If it's charging fine then why would pc companion not detect it :-S
Sent from my LT15i using Tapatalk
I'm sure you must have already done that but may be try updating with a different driver and see if it could solve problem. I know because it also happened to me.
Tarzan- said:
I'm sure you must have already done that but may be try updating with a different driver and see if it could solve problem. I know because it also happened to me.
Click to expand...
Click to collapse
Greetings, which other driver would you be referring to? I have literally tried everything but still no detection from PC in MTP or MSC.
x10Mike said:
Greetings, which other driver would you be referring to? I have literally tried everything but still no detection from PC in MTP or MSC.
Click to expand...
Click to collapse
Uninstall the driver from device manager, then restart the pc and connect to another usb port
From my sexy LT15i
This will work...
I have almost the same problem on my ARC.
Download MyPhoneExplorer on your PC and install it.
Download MyPhoneExplorer Client from the market and install it on your phone.
Turn on USB debugging and connect your phone with your PC.
This works on my arc and i guess it will work on you phone as well..
Kajendran said:
I have almost the same problem on my ARC.
Download MyPhoneExplorer on your PC and install it.
Download MyPhoneExplorer Client from the market and intall it on your phone.
Turn on USB debugging and connect your phone with your PC.
This works on my arc and i guess it will work on you phone as well..
Click to expand...
Click to collapse
Many thanks for the advice. Still not working and decided the final option of giving it to T-Mobile for repair.
Cheers for the reply guys.
Anyone able to connect the phone via USB for file transfer or ADB with win 8?
Have searched online everywhere, as well as XDA and there's absolutely no connection to my computer!!!
Please help if you know.
Thanks!
karikian said:
Anyone able to connect the phone via USB for file transfer or ADB with win 8?
Have searched online everywhere, as well as XDA and there's absolutely no connection to my computer!!!
Please help if you know.
Thanks!
Click to expand...
Click to collapse
I have been running Windows 8 Enterprise at work and Windows 8 Professional on all my computers at home. I haven't had any problems connecting my phone to any computer and being able to see my phone. When i first connected my phone, the drivers automatically installed but my phone did not show up as a device under drives nor did Odin see my phone, I simply disconnected the USB cable from my phone, waited a few seconds, plugged it back in and then the computer showed my phone and Odin recognized it. Make sure you have internet access as I think the drivers are automatically downloaded from the internet.
I haven't used Odin or adb but I have cm10 installed and I was able to copy files over using windows 8.
Having lost my XPERIA Arc S recently, the insurance company kindly sent me a replacement handset (as they do). The only problem was that the replacement wasn't an Arc S but an XPERIA S.
There I was for a minute thinking I had hit the jackpot and received a better handset only to encounter the PC connection issues experienced by so many others with this phone.
The phone I received: stock XPERIA S, not rooted, running Android 4.1.2 (build 6.2.B.0.200).
Shock, shock, horror, horror, shock, shock, horror you know the song
Nevertheless, being stubborn in nature, I kept trying to find a solution to the issue and started re-installing drivers, software, switching off firewalls, activating USB Debugging, etc ... everything I read about in other posts but alas, all to no avail.
Then I stumbled upon something strange, namely that when I selected the option:
"Settings" -> "Xperia" -> "USB Connectivity" -> "Install PC Companion"
two (2) drives mounted on my Windows 7 system:
Code:
1. (D:) Sony PC Software
2. [XPERIA S
Note: Developer Options, WiFi, Bluetooth, NFC and Screen Lock were all OFF for this to work. Mobile Data was ON.
Forgive me that I am unable to provide you with further information and/or an explanation.
My coding knowledge and experience = 1/10; My stubbornness knowledge and experience = 9/10
It would be good if someone could be so kind to investigate and explain.
If you're in a similar position perhaps this method may work for you (please hit the "Thanks" button if that's the case)
P.S. Have tested this in Linux Mint "Maya" but nothing ... don't know about other distros or Macintosh.
Normally you plug and it mount as portable media in PC. Perhaps try in Windows.
xminirom said:
Normally you plug and it mount as portable media in PC. Perhaps try in Windows.
Click to expand...
Click to collapse
Thanks for your reply xminirom.
If only it behaved normally xminirom, I would never have posted this thread :laugh: Perhaps it's worth noting that this method only worked in Windows 7 not Linux Mint.
Update: Have also tested this method in Windows XP and worked just like in Windows 7.
Will be testing if the same applies to Windows 8 and perhaps even in some other Linux distros. Perhaps it's worth saying that when it comes to Linux, I have followed every step of Lloir's guide on setting up MTP in Linux without any luck ... perhaps I ought to try with Android SDK installed come to think of it
Sorry but I don't have access to a Mac (and have no intention of having access to a Mac ... no offence meant by saying I'm not a fan of Apple)
prime-mass said:
Having lost my XPERIA Arc S recently, the insurance company kindly sent me a replacement handset (as they do). The only problem was that the replacement wasn't an Arc S but an XPERIA S.
There I was for a minute thinking I had hit the jackpot and received a better handset only to encounter the PC connection issues experienced by so many others with this phone.
The phone I received: stock XPERIA S, not rooted, running Android 4.1.2 (build 6.2.B.0.200).
Shock, shock, horror, horror, shock, shock, horror you know the song
Nevertheless, being stubborn in nature, I kept trying to find a solution to the issue and started re-installing drivers, software, switching off firewalls, activating USB Debugging, etc ... everything I read about in other posts but alas, all to no avail.
Then I stumbled upon something strange, namely that when I selected the option:
"Settings" -> "Xperia" -> "USB Connectivity" -> "Install PC Companion"
two (2) drives mounted on my Windows 7 system:
Code:
1. (D:) Sony PC Software
2. XPERIA S
Note: Developer Options, WiFi, Bluetooth, NFC and Screen Lock were all OFF for this to work. Mobile Data was ON.
Forgive me that I am unable to provide you with further information and/or an explanation.
My coding knowledge and experience = 1/10; My stubbornness knowledge and experience = 9/10
It would be good if someone could be so kind to investigate and explain.
If you're in a similar position perhaps this method may work for you (please hit the "Thanks" button if that's the case)
P.S. Have tested this in Linux Mint "Maya" but nothing ... don't know about other distros or Macintosh.
Click to expand...
Click to collapse
1- the phone has an installer package for the software PC Companion, setup to run when the phone is plugged in to a computer. It acts like a software installer CD-ROM being inserted into the PC.
when you first plug the phone into a PC, your phone should ask you if you want to install PC companion. It also gives the option to never ask to install again.
I would say that "1. (D Sony PC Software" is being reported like a separate partition of the onboard SD card. Using a root explorer, you should be able to find the install file and delete it (I always delete it just for the space). Deleting it should remove this entry.
2- The entry "2. XPERIA S" will be the SD card mounted in MTP mode. If you have USB Debugging selected you should get MSC mode for the card (thats how it works on my ION)
The good news is that you really did get a better handset
Toledo_JAB said:
1- the phone has an installer package for the software PC Companion, setup to run when the phone is plugged in to a computer. It acts like a software installer CD-ROM being inserted into the PC.
when you first plug the phone into a PC, your phone should ask you if you want to install PC companion. It also gives the option to never ask to install again.
I would say that "1. (D Sony PC Software" is being reported like a separate partition of the onboard SD card. Using a root explorer, you should be able to find the install file and delete it (I always delete it just for the space). Deleting it should remove this entry.
2- The entry "2. XPERIA S" will be the SD card mounted in MTP mode. If you have USB Debugging selected you should get MSC mode for the card (thats how it works on my ION)
Click to expand...
Click to collapse
Thanks for this Toledo_JAB. Although I didn't really need an explanation of how the process of mounting works, you're not a mind reader so I will try and be a bit more descriptive.
The problem is: device will not automatically mount when connected to a PC using a data cable, unlike my Xperia Arc S which mounts as soon as the cable is connected and is recognised as a phone (giving me access to the memory card and system when connected in MTP mode and only access to the memory card when connected in MSC mode). Have tried on several PC's now and it just won't connect when you plug it in. Initially I suspected it's Windows 7 causing the problem, so connected to a machine running Linux Mint Maya, another machine running Windows XP, yet another machine running Windows 7, and another machine running Windows Vista and finally last night another machine running Windows 8 Pro. The phone refuses to connect automatically to any PC running Linux Mint Maya, Windows XP, Vista, 7 and 8. Since it cannot connect to any PC as it normally should, I can't use the "Repair Phone" option using Sony's PC Companion to possibly repair the problem.
It's worth noting that the XPERIA S does not have a memory card slot (due to integrated storage), and therefore I couldn't just load a Stock ROM and install it from the memory card as I was able to do with my Arc S when it became unresponsive some time ago.
Having Googled my problem, I found from other posts (in this forum) and other forums that the XPERIA S and XPERIA Z are known for this problem and various solutions are suggested. However, not one of those solutions actually helped me and my XPERIA S just refuses to connect to a PC even with USB Debugging selected (MSC for the memory card doesn't even come up).
The XPERIA S I have only connects to a machines running Windows when the "Install PC Companion" option is selected. This is it: there is no other way to connect it to a PC. Furthermore, the conditions in my first post need to be met in order for this to work (various functions turned ON and others turned OFF).
It seems that nobody else has come across such behaviour or if they have, then they haven't shared it with the world, and it is this very behaviour I have found strange and couldn't understand/explain/find logic in. Hoping that someone could provide a logical explanation as why the phone behaves in such a way and only connecting to a PC under such conditions (see my first post).
Update: Since the first post, I have downloaded Flashtool by Bin4ry in the hope of creating a memory dump and/or back up of the installed ROM later today to help someone understand/explain why this particular XPERIA S refuses to connect to a computer in any other way than when the "Install PC Companion" option is selected.
Hopefully I am making sense this time and not confusing everyone again
Thanks again for all your replies people
To much info is better than to Little
Have you tried to reinstall PC companion and flashtool drivers?
For flashtool drivers I always just install all of them.
Moderating from my Xperia ION on 4.1.2 & RooTED by DooMLoRD, using XDA Premium mobile app v4
You can find the drivers in Flashtool's DRIVERS folder.
I recently acquired a Sony Xperia C6506 (ZL LTE). Before I start playing around with this phone, i need to offload some photos. I'm trying to connect the phone to my laptop running Windows 7 via the USB. My system does not recognize the phone. I'm assuming it's because I don't have the correct driver on my windows system . (I've also tried "PC Companion but had no luck there either). I searched the Sony web site for a driver but did not see a specific one for the C6506. Does anyone know where I can find the correct driver for the USB on Windows 7? Or does anyone have any other ideas why this might not be working?
Thanks
I have the same phone and windows 7 recoginzed it and installed the driver by itself. Didn't remember if it downloaded it or found it from the system. Perhaps you can try the PC companion software from Sony.
atisho said:
I have the same phone and windows 7 recoginzed it and installed the driver by itself. Didn't remember if it downloaded it or found it from the system. Perhaps you can try the PC companion software from Sony.
Click to expand...
Click to collapse
Thanks for the reply - I've loaded PC Companion and in step two, it never recognizes the device.
BigT1962 said:
My system does not recognize the phone.
Click to expand...
Click to collapse
What happens when you connect the phone to your PC? Anything? Do you see any messages popping up? Any errors? Do you see it in device manager? Also, do you see any messages on your phone when you plug it in? What USB connection mode is set in your phone's settings? In general, MTP should be the most universal method.
I have the same phone, and it is recognized perfectly by Windows 7 (at work) and Windows 8.1 (at home). When you install Sony PC Companion, it includes the proper drivers, so you don't need to do anything extra (you do need additional drivers for flash mode and ADB, but that's a different topic). I would suggest trying another PC, to see if it makes any difference. If it still doesn't work, it might be something with your phone...
As an alternative, you can use a WiFi connection to access your files on the phone. I often use either ES File Explorer or Software Data Cable - they both provide an FTP service that you can connect to from your PC over WiFi.
Have you tried with another cable? My Xperia is recognized perfectly out-of-the-box on Windows 7, 8.1 and 10, as soon as I connect it, PC starts to search and download drivers, no PC Companion installed nor Flashtool drivers. :/
DLSlith said:
Have you tried with another cable?
Click to expand...
Click to collapse
Yeah, that would be a good option to start, forgot to mention it. I've seen bad USB cables quite a few times, more often than I'd expect...
Thanks again for the quick replies and the suggestions cause they worked - it was the cable. The cable I was using was capable of charging the phone but did not allow Windows to recognize it. I used a different cable and it worked fine. Tharnks again. Now the fun begins changing the phone into a media playing device. If you have any suggestions on this I'm all ears.
Thanks
Hi Guys,
A weird one here for you, I'm already contemplating throwing my phone at a wall that's how long I've been trying to fix it.
I have a LG G3 D855 Gold 32gb model purchased via Kogan in Australia.
The unit is now on Android 5.0 (no updates available for 5.1+) - Software Version V20i-SEA-XX with Build number LRX21R.A1440645925.
This phone is non-rooted with stock ROM etc.
So the issue at hand, I upgraded my Win7 PC via the upgrade option to Win10 to retain my games/files etc.
Now when connecting the phone to the PC it only goes to charging mode and I am unable to click on it within the drop-down to change it to anything else.
I have tried LG G3 drivers, Googles generic drivers, ADB suite drivers. I am unable to adb find the phone, I do not have an Acer Composite device in Device Manager.
Win 10 keeps saying the device is not recognised/malfunctioned.
Tried different cords, double checked the connector on the phone for any dust specs etc.
My PC refuses to work with any driver I have thrown at it, however in each scenario with various drivers, warnings still persist in Device Manager.
Some of the drivers force the phone to connect/reconnect and cause the "ping" sound each time it disconnects and reconnects (with malfunction warning prompts).
This is on Win10 with 64bit Home edition.
I am at my wits end and can't think of anything I haven't tried beyond a factory reset of my phone (hoping not to at this stage as I'm thinking it's driver-related).
It won't let me tether or anything via USB also, same goes with USB debugging, no change.
Lastly which may also help narrow it down, with the phone plugged in BEFORE it gets to the OS, I can change between PTP/MTP and USB charge, however once the Win10 OS loads up, it disconnects/malfunctions and lists Charge Only.
And yes, this phone can connect on my Win7 small PC which I use for testing crap out on.
Any ideas guys?
Let me know if any log files or anything is required.
At this stage I am unable to do a root to the phone (due to adb issues etc) nor can I connect to the internal phone system unless I use in the in-built file explorer.
Edit: *SOLVED*
Ok so turns out the issue is, and this is just my case, my motherboard has various utilities, one of which is a USB 3.0 boost option.
When I did an upgrade to Windows 10, it somehow screwed up various programs on my PC including registry etc.
I reinstalled the particular utility (I was actually trying to fix my graphics clock etc so happy coincidence) which also re-installs the USB 3.0 Boost software which in turn has fixed my USB Ports.
So if you have a custom built PC (my Motherboard being a Rampage 4 Formula). Check the Mobo Utilities/Drivers for any conflicts.
I have the exact same problem, and I can't seem to find a solution for months now. It's really annoying and depressing
nicholsonr said:
Hi Guys,
A weird one here for you, I'm already contemplating throwing my phone at a wall that's how long I've been trying to fix it.
I have a LG G3 D855 Gold 32gb model purchased via Kogan in Australia.
The unit is now on Android 5.0 (no updates available for 5.1+) - Software Version V20i-SEA-XX with Build number LRX21R.A1440645925.
This phone is non-rooted with stock ROM etc.
So the issue at hand, I upgraded my Win7 PC via the upgrade option to Win10 to retain my games/files etc.
Now when connecting the phone to the PC it only goes to charging mode and I am unable to click on it within the drop-down to change it to anything else.
I have tried LG G3 drivers, Googles generic drivers, ADB suite drivers. I am unable to adb find the phone, I do not have an Acer Composite device in Device Manager.
Win 10 keeps saying the device is not recognised/malfunctioned.
Tried different cords, double checked the connector on the phone for any dust specs etc.
My PC refuses to work with any driver I have thrown at it, however in each scenario with various drivers, warnings still persist in Device Manager.
Some of the drivers force the phone to connect/reconnect and cause the "ping" sound each time it disconnects and reconnects (with malfunction warning prompts).
This is on Win10 with 64bit Home edition.
I am at my wits end and can't think of anything I haven't tried beyond a factory reset of my phone (hoping not to at this stage as I'm thinking it's driver-related).
It won't let me tether or anything via USB also, same goes with USB debugging, no change.
Lastly which may also help narrow it down, with the phone plugged in BEFORE it gets to the OS, I can change between PTP/MTP and USB charge, however once the Win10 OS loads up, it disconnects/malfunctions and lists Charge Only.
And yes, this phone can connect on my Win7 small PC which I use for testing crap out on.
Any ideas guys?
Let me know if any log files or anything is required.
At this stage I am unable to do a root to the phone (due to adb issues etc) nor can I connect to the internal phone system unless I use in the in-built file explorer.
Click to expand...
Click to collapse
Try the drivers from this site
http://forum.xda-developers.com/showthread.php?t=2785089
ludoke said:
Try the drivers from this site
http://forum.xda-developers.com/showthread.php?t=2785089
Click to expand...
Click to collapse
Using the drivers on that page you have advised gives the following.
Device Manager shows a Warning on it in USB controllers as "LGE Mobile USB Composite Device". It automatically "malfunctions" according to Windows 10 and I can't change the connection interface on the phone.
Going into the properties on that device in Device Manager lists the following;
This device cannot start. (Code 10)
A device which does not exist was specified.
http://forum.xda-developers.com/lg-g3/help/answer-windows-8-8-1-detecting-lollipop-t2967574
This also works for win 10
If u find this helpful rember the thanks button
TheMadScientist420 said:
http://forum.xda-developers.com/lg-g3/help/answer-windows-8-8-1-detecting-lollipop-t2967574
This also works for win 10
If u find this helpful rember the thanks button
Click to expand...
Click to collapse
This didn't work. Already tried
Fixed my problem
I've had the same issue with my LG G3 in being unable to connect the device to my laptop. I'm not sure if the cause was a phone software update or the upgrade from Windows 8.1 to Windows 10. Either way, I searched and fixed it tonight by installing updated drivers. Hope this helps others as well.
Hmmm, I cannot post the link! technobuzz dot net lg g3 drivers
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