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Hi everyone
For the last couple of days I've been having trouble with getting my computer to recognize my phone. When I connect it, the usual red/orange LED starts glowing, but there's no reaction from the computer. Neither does the phone show any signs of having connected. The usual "choose which connection type you want box" doesn't pop up, and there really aren't any signs of having connected, other than the charging LED.
I've tried reinstalling Windows Mobile Device Center, tried switching cables, I've checked the connection settings on the phone, but can't find any irregularities there, so I'm a bit lost here. Do you have any thoughts?
For the record, I have a Rhod100 and I'm using Win7 64-bit, as well as Ubuntu 10.04 64-bit.
Have you unchecked the faster connection?
Start > Settings > Connections > USB to PC. Uncheck the enable faster connection. My win7x64 didn't wanna connect until I did that.
By "the faster connection" you mean the Storage Card mode right? If that's what you mean, then yes, I have unchecked it.
I have chosen the ActiveSync option, and have also enabled the option to always ask which connection type I want upon connection, however the box never pops up :/
Thanks for your reply
SindreHansen said:
By "the faster connection" you mean the Storage Card mode right? If that's what you mean, then yes, I have unchecked it.
I have chosen the ActiveSync option, and have also enabled the option to always ask which connection type I want upon connection, however the box never pops up :/
Thanks for your reply
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Click to collapse
Activesync is the one that uses faster data sync, not storage card.
I know that the USB has a problem of going out for some people, so it could be an issue with that....have you tried to connect via bluetooth??
burtonsnow8 said:
Activesync is the one that uses faster data sync, not storage card.
I know that the USB has a problem of going out for some people, so it could be an issue with that....have you tried to connect via bluetooth??
Click to expand...
Click to collapse
If the box isn't popping up, there is a problem with the USB connection try a different cable; if that doesn't work, take a magnifying glass and examine the phone USB connector - them may be some bent pins in the connector. If so, GENTLY straighten them out.
ActiveSync is picky anyways even if you have a good usb connection. On my xp compuer, if I want to connect without doing the setup (which I usually do, if I dont then it forces a push email account onto my phone if I sync), I have to hit the connect button in the activesync window. It flashes roms flawlessly, but disconnects often while file browsing. On my dads vista pc, it browses files perfectly but I have tried everything possible but cannot flash from it using wmdc. I would definitely try it on a different computer if I were you, your computer might just be acting funny
I just had the same problem and i tried all the fancy things you people are talking about.Its a manufacturing fault and needs warranty replacement of the board.noting else will work.
SindreHansen said:
Hi everyone
For the last couple of days I've been having trouble with getting my computer to recognize my phone. When I connect it, the usual red/orange LED starts glowing, but there's no reaction from the computer. Neither does the phone show any signs of having connected. The usual "choose which connection type you want box" doesn't pop up, and there really aren't any signs of having connected, other than the charging LED.
I've tried reinstalling Windows Mobile Device Center, tried switching cables, I've checked the connection settings on the phone, but can't find any irregularities there, so I'm a bit lost here. Do you have any thoughts?
For the record, I have a Rhod100 and I'm using Win7 64-bit, as well as Ubuntu 10.04 64-bit.
Click to expand...
Click to collapse
start the phone up in bootloader mode (powering on the phone with the volume -down pushed). The tricolor screen should come up with the word "serial" in blue in the white area. Then plug in the USB connector,that will tell yuou if your port is really bad. If not it will change "serial" to "USB"
Still if you haven't flashed it then send the thing in now, HTC honors warranties based on serial numbers so you don't have to deal with tmobile, but only if your phone is NOT hardspl'd or flashed with a third party custom ROM
I had the same problem on an htc diamond. It needed to go back and have the board replaced.
The fault is caused by connecting the phone to an in car charger and then starting the engine.
Took a while to happen.
Like it says, my computer charges it but doesnt sync up with my computer. i have a touch pro 2. (tmobile version) Im trying to connect it to my computer so i can do an upgrade for the energy rom any body else have this problem?
IF so can you help me on fixing this situatioN? please!!? thanks a bunch guys
happy holidays
I know this problem to good -I guess a hardware fault. I had this with my first and now with the second TP2 too.
For my guess the USB connector-hole (or how you call it in english) is too big! If I place the TP2 in a dockings station everything is fine -sync no problem.
If I try it with only connection by cable -not a hope.
If you buy I docking station I guess the problem could be solved
I had this with my 1st Tilt 2, nothing I tried worked. I had to sync/move files via BT USB. It was inexpensive (made by ASUS) at $14 and very low profile. Believe it or not, it worked really well, even for huge RHODIMG files when I wanted to flash a new ROM. The bigger the file, the longer it took, but it *did* work.
Recently, I got a great deal on a used, mint condition, Tilt 2 with lots of accessories, including an Otterbox, for $150 shipped, and my USB syncing is working again. Definitely a better deal than the $90-$275 estimate HTC gave me to repair the USB.
Hope you get it sorted, but it's been a common problem with this phone. Seems the pins inside are really delicate.
EDIT: Hey I just noticed we all have a "thanks meters" now... Schweet!
Debbie
dang is there any other way i can fix thiss??
Just had my T-MO Vario V replaced for this very thing. As my replacement started acting up as well with the same error, I searched again on the web and found that it might also be a faulty usb cable or the fact that you connect your phone via a hub rather than directly to a mainboard port.
I use another cable now connected to a mainboard port and guess what (and keep your fingers crossed) for the moment it's working.
Good luck!
Robert
Im using a T-mobile (SIM Unlocked) TP2 from Singapore. Same thing here, when plugged to the PC via USB (the one that came with the phone) it charges but doesnt show the actual syncing with ActiveSync 4.5. I used to have an old Treo 750 that synced just fine (though TP2 definitely has a much much better PC connector than the Treo).
One thing I noticed is even though ActiveSync is not popping up for automatic syncing, It always show in the taskbar as connected. I can even navigate to my TP2 in Explorer & transfer files to & from my PC via USB. My question is, is there a way for ActiveSync window to really come up whenever I plug my TP2 in?
nelvbautista said:
. My question is, is there a way for ActiveSync window to really come up whenever I plug my TP2 in?
Click to expand...
Click to collapse
Yes it is in the device setting in active sync ...
I also tried every possible settings with Activesync options in the phone but it still doesn't show the actual ActiveSync window when I plug my TP2 via USB though it connects & via the taskbar icon & still explorable in windows explorer. I just want to have that peace of mind that I can fully back up using Activesync aside from using other 3rd party backup tools before I start playing with different ROMs out there.
first check the "usb to PC" settings in setting menu on the phone, try unchecking "enable faster data sync" see if this makes a difference .
if not then try going into your control panel on your computer, and use "add and remove programs" and remove active sync , then re-install it , also change the usb cable if you have another one laying around..something that will make a difference..
"enable faster data sync" uncheck this and it should works.
I had same problem...
Try entering bootloader mode and plug it in and see if windows detects the device if it does then try clicking on start on your PC, then right click on my computer, then click manage.
When computer management opens click on device manager then click the + to the left of usb devices.
click on each usb controller you find and press delete and uninstall each one until none are left. Then restart the pc and unplug the phone, soft reset the phone. Wait until windows restarts and AFTER it has finished installing ALL drivers for your usb controllers plug the phone back in and see if that fixes the problem.
I just thought as well, try plugging the usb lead into a different usb port, that way windows will treat the phone as a new device
I got DHD 2 days ago, first day everything worked normaly, now I can't connect the phone via USB to laptop. I don't get the dialog asking to charge, use as disk etc. I tried everything, debug mode on/off, restarted, removed SD card and back in again, I used another SD card, reboot my laptop, phone (also with turned off "fast boot"), ... I've had HTC Magic till now, no problem connecting it as disk to my Macbook, same was with this one. I think I might have disconnected the USB too fast, but I'm not sure if it was this phone or the old HTC Magic. Interesting thing is, this topped working Thursday night, but on Friday I could connect it to the same laptop using Nokia's micro-USB cable, it worked, but no way to getting it to work with supplied HTC USB cable I could use Nokia's cable, but it's in the office and HTC's cable should work, shouldn't it?
Does anyone have an idea what to do? Phone does not even set the card so laptop can recognise it as USB disk (even if I use Windows VM, phone is not detected, i I plug in Magic, it works on Mac and Windows. Would a factory reset help (how do I backup data on unrooted phone)?
And yes, I've searched this forum and tons of other things online, nothing seems to work Some say this cable is for charge only, but a) how come it worked when I first got the phone? b) USB cable is a USB cable
Don't you have to pull down the notifications bar, tap USB connected and then choose the connection type you want each time. I don't have sense ROM anymore but I'm pretty sure that is what I had to do every time I connected the phone, I don't remember the phone prompting me.
Doktaphex said:
Don't you have to pull down the notifications bar, tap USB connected and then choose the connection type you want each time. I don't have sense ROM anymore but I'm pretty sure that is what I had to do every time I connected the phone, I don't remember the phone prompting me.
Click to expand...
Click to collapse
+1..I'd say your phone is in charge only and needs to be changed as Quoted above.
Doktaphex said:
Don't you have to pull down the notifications bar, tap USB connected and then choose the connection type you want each time. I don't have sense ROM anymore but I'm pretty sure that is what I had to do every time I connected the phone, I don't remember the phone prompting me.
Click to expand...
Click to collapse
Yeah, there should be an icon in notification bar, but there isn't. I have ticked to ask me each time, I've set default connection to disk, charge only, I've set it with debug mode checked, no difference
Make sure when you connect the phone is not locked this is how I got mine to work!
Sent from my Desire HD using XDA App
Aamir.Badat said:
Make sure when you connect the phone is not locked this is how I got mine to work!
Click to expand...
Click to collapse
No difference
Have you tried rebooting and then trying again!
Sent from my Desire HD using XDA App
Aamir.Badat said:
Have you tried rebooting and then trying again!
Click to expand...
Click to collapse
Of course, many times, with and without fast boot, I rebooted laptop even.
Have you removed any apps with Titanium Backup? Rooted your DHD? Flashed any custom ROMs/Radio's/Recoveries?
The ability to connect your SD card via USB to your computer is a core function included within Android. It would not suddenly stop unless you did something.
I'm also pretty sure the check box is for it to not ask you again. Have you looked at the USB settings to clear the default you have set?
andyharney said:
Have you removed any apps with Titanium Backup? Rooted your DHD? Flashed any custom ROMs/Radio's/Recoveries?
The ability to connect your SD card via USB to your computer is a core function included within Android. It would not suddenly stop unless you did something.
I'm also pretty sure the check box is for it to not ask you again. Have you looked at the USB settings to clear the default you have set?
Click to expand...
Click to collapse
No, my phone is not rooted (yet), it has stock rom and everything. And I've never set to "never ask me again". Weird thing is that it worked for first few hours.
Now, the WEIRDEST thing is that I just got to the office and connected the phone to my (same) laptop with Nokia cable. It works like it should, to every USB port I connect it to. So my official HTC USB cable, that came with the phone does not work, charges only while Nokia's USB cable (form my old E66) works perfectly. I can use this cable, though I'm ultra curious why a HTC cable wouldn't work?!
Faulty cable or a bent pin or something. Happens from time to time. Micro usb leads are dirt cheap and readily available now anyway so no loss apart from a little tone to replace it.
Sent from my Desire HD
dr.m0x said:
Faulty cable or a bent pin or something. Happens from time to time. Micro usb leads are dirt cheap and readily available now anyway so no loss apart from a little tone to replace it.
Click to expand...
Click to collapse
Yeah. I'll test coworker's HTC USB cable tomorrow and try his Desire phone with my laptop so if my cable is faulty, I'll go to service and ask for a replacement, a cable that comes with the phone should be under warranty, right? I will post the outcome here.
Not to forget, a huge THANY YOU to all of you who tried helping me
Yep, it was faulty cable. It took them 2 WEEKS go give me a new one, but at least it works (for) now.
My phone is always loosing connection USB connection to my PC after 3 or 4 times...then I need to reinstall the drivers. My PC finds the phone but the "USB connection" pop up on the phone doesn't appear...it's like that for a few weeks now, before that it always workd fine...
PC is Windows 7. Phone is HTC desire. "Question" is enabled, standard is "just loading". I changed the USUB cable already, that was not the fault. PC is recognizing the HTC Desire as "Android Phone", that works ALWAYS. I just can't access the SD-Card from my phone because the phone pop up is missing. Setting the "mount as HDD" doesn't help either. The phone is loading though.
In Windows 7 have you tried locating the SD Card (usually F:/ Drive) in Windows Explorer? Sometimes, depending on settings, the pop up window may not appear (you may have accidentally selected a default action for it, for example).
EDITED: I'm guessing you have debugging selected if the PC is recognising the phone so, just a thought, have you tried putting the SD Card in a reader to see if the PC can recognise it at all?
No, debugging is not activated. With "pop up" I was referring to the missing "pop up" (in the status bar) on the phone, not in the PC, sorry for that. I just found something out however: Plugged in the phone, same as ever, it's loading but no USB connection detected on the phone side. Restarted the phone WHILE it's still plugged in and directly after the restart the "ask me" notification pops up. Mounted the SD card and it works...
Activate usb debugging.
Swyped from Oxygen with Transparent XDA App
I did. Currently it's working, but that's just a workaround, not a fix, isn't it?
Sephi said:
I did. Currently it's working, but that's just a workaround, not a fix, isn't it?
Click to expand...
Click to collapse
There is no disadvantage in activating usb debugging (At least, I do not know anyone), so I think one could call it a "fix".
It's not a fix because it's not working anymore...again! It shows USB DEBUGGING CONNECTED in the status bar but the "ask me" notification isn't coming so I can't mount it as HDD. Man, that's getting real annyoing...
After a restart of the phone while it's connected it's working again..."ask me" popping up right after launch. -.-
My Nexus is stock but it is unlocked.
I have the latest CWM on there (touch 5.8.0.2)
I was currently downloading all the necessary stuff to flash to AOKP but havent even got there yet because all of the sudden my USB isn't working.
I have tried two different cables, the stock one and a different one (both which were working before).
I get charging working through USB but no file transfer.
I just did a wipe data/factory reset and wipe cache via Recovery, and still nada.
Am I cooked here? B-stock with no warranty from Expansys, now currently kicking myself for not buying brand new.
[edit] yes MTP and USB Debug were/are both checked on
[edit2] a lot of my searches seem to indicate that you can move and transfer via adb in recovery or fastboot while having this error. I am not finding that to be the case.
[edit3] windows 7 does not show any indication of a usb drive or anything plugged in as it used to before. This is obviously making it hard for me to try things like reinstalling drivers and whatnot.
thanks
It probably has nothing to do with the USB port...
Plug your phone into your computer, and then scroll the status bar down. You should see a notification "Connected as xx" Select that, then make sure connect as MTP is checked, if it's connected via ptp (camera) it won't allow you to sync files, for what reason so ever...
If that doesn't help, then reflash stock ROM, that usually helps.. With most problems anyway...
If both of these don't work, then I'm sorry, but I can't help you. I'd then call Samsung, and send it in...
LG Simon
Yea MTP was already checked on. USB debugging being on would have auto kicked in as well.
I flashed AOKP but still the same issues. The hardware might have gotten bonked - I hate how fragile these tiny little ports are!
Is there some kind of diagnostic I can run to see if it is truly a hardware issue?
It's the kernel, try another one
Sent from my Galaxy Nexus using xda premium
Just swapped to Faux kernel... still persists.
I'm really starting to think its the hardware but crossing my fingers there's a fix.
the same thing is happening to me, it started yesterday too!
I am on AOKP b-23, Faux kernel....
plug in my usb, it can charge but absolutely nothing happens on the computer side, try it on number of computers too... but the phone is able to charge.
EDIT:
try this:
http://forum.xda-developers.com/showthread.php?t=1400034
or this
http://forum.aokp.co/topic/29-aokp-faq-please-give-me-input-i-update-answers-many-times-a-day/
Mine started doing this. Would charge‚ but sometime I couldn't transfer data or use adb. It seems that the USB didn't like to stay in my computer. Any little movement would unplug it just enough to keep it charging but nothing else.
Sent from my Galaxy Nexus using Tapatalk
I've since tested the MHL cable and also tried using the usb host cable to connect a mouse and both work... does that mean my data connection theoretically could be fine?
I'm using AOKP #23 with Trinity and not had this issue at all. Whether it's because I combine the ROM, Gapps and kernel before flashing I don't know but my phone is running fine
im having this problem as well. does anyone have a solution?
So all you guys that are having problems have enabled MTP through Settings >Storage?
Sent from my Galaxy Nexus using xda premium
Had this same issue yesterday ( phone was 1 day old ) had it plugged into my windows 7 machine and all of sudden the machine couldnt see it. So I wiggled the cable sure enough the computer saw it, jiggled it again and it would lose connection to the PC. Tried this on several PCs with Several cables and same result everytime. If I held the cable connected to the phone at the right angle it would never lose connection.
Ran to Verizon and the numbskull behind counter tried telling me that is normal and I would just have live with it, almost punched him in the throat. Demaded he go get another phone and show me if that one does it. It didnt so he swapped it and was to hasty about it, ended up giving me another cable charger and headphones WOOT WOOT
new phone doesnt do it as of this writing
See http://forum.xda-developers.com/showthread.php?t=1427539 This is probably the issue you guys are experiencing. Seems like you should swap it in or try to fix it yourself by changing the USB charging board.
settings/ storage/ menu button/ usb computer connection/ MTP make sure mtp is checked
this worked for me
Sk00bs said:
settings/ storage/ menu button/ usb computer connection/ MTP make sure mtp is checked
this worked for me
Click to expand...
Click to collapse
i'm an android dev and this has happened to me. really really not good to no longer have adb access to my device. restarted both the phone and computer and tried a different coworker's computer and usb cable with no luck.
i used a samsung usb charger last night which i usually never do (i usually just charge it on the computer) and now this morning i have no data connection.
Hello,
have this problem already on my GNEX. After some reading, i got an idea to turn off Fast Charge in Trickster MOD.
And MTP now working .
Anyway there is an warning about fast charge - " Enabling this will disable access to phone storage" .
Problem solved
Yes, i can't connect mtp too and you rigth..usb fast charging is the problem.
Sent from my Galaxy Nexus using XDA Premium App
kymlalu said:
Hello,
have this problem already on my GNEX. After some reading, i got an idea to turn off Fast Charge in Trickster MOD.
And MTP now working .
Anyway there is an warning about fast charge - " Enabling this will disable access to phone storage" .
Problem solved
Click to expand...
Click to collapse
creco said:
Yes, i can't connect mtp too and you rigth..usb fast charging is the problem.
Sent from my Galaxy Nexus using XDA Premium App
Click to expand...
Click to collapse
Just so y'all know...Fast Charge is simply tricking your phone into thinking it's plugged into an AC outlet...rather than a USB port.
Thus MTP won't work.
same issue here
I'm having the same issue here. Charging works fine with 2 computers and multiple USB cables (as well as AC and car charger adapters), but data transfer has completely stopped working. My computer won't see my phone at all. I have the correct drivers (given that I used them to connect to my computer when I first rooted and unlocked the bootloader). Tried changing the drivers, but I can't get my phone to show up in Device Manager at all. MTP and USB Debugging are enabled.
The only thing I can think of is that I dropped my phone while it was connected, and now the USB cable only charges the phone if I bend it in a certain way (it usually requires upward pressure where the cable plugs into the phone to work). However, other USB charging cables work just fine without any pressure. Is there any chance that a new OEM Samsung USB cable might solve my problem? The other cables I've used weren't OEM.
I normally use a wi-fi data transfer app because the USB data transfer has been slow since day one, so that can be worked around. What IS a major problem for me is that I'm trying to re-root my phone after my root access was lost with the 4.0.4 OTA update. I didn't keep up with the news and only realized last week that my root access had been lost because I tried to do things that required root. Since the OTA update trashed my CWM recovery image, I seem to have no way to re-root and reinstall CWM aside from going back to my computer and doing what I did the first time. But if I can't connect to my computer, I can't do that. It also seems that I would need computer access to remove root in case I bring it back to Verizon for a replacement under warranty.
So on another note, if you guys know of a way to re-root my phone without connecting it to my PC, I'm all ears...
xfighter1188 said:
im having this problem as well. does anyone have a solution?
Click to expand...
Click to collapse
I have run into a lot of USB defects on the phones I have received. It might be wise to get Samsung to repair it, but you will be without a phone for a week. You could also try another cable.
I used to have similar issues except where the power got routed into the data port, frying my phone in multiple areas.
On Samsung's repair ticket they said REPLACED COMPONENT (I'm assuming this is the usb controller and port) this could be the solution but it requires sending it in.