[Q] email attachment question - Samsung Epic 4G Touch

Hi everyone... I just got my phone last week... and I love it... But i noticed today that i can't download or open a pdf attachment. Maybe its me but i couldnt figure it out. Any help woulb be greatly. Thanks in advance...

When using my work account and the native email client I just click on the email to open. If it has an attachment I just touch on the attachment. A drop down appears. When I hit the drop down I can open or save. Opens just fine for me.

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Viewing Email Attachments

Let me start by saying I've searched and cannot find the answer...
Does anyone know if it's possible to view an email attachment on the DASH? I am using the phone with Cingular service, and have MediaNet through Cingular. If I go to either Yahoo! Mail, Hotmail, or gmail, if I have an email with an attachment, I see the attachment there, but do not know how to view it. If I click on the attachment, it simply takes me to a new page with the file name of the attachment.
Is there no way to view this and is this why everyone is trying to get BB service on their DASH? I know someone with an 8700c and I changed a setting in the 8700 (Windows emulator of some sort?) to be able to view/download attachments.
Why can't I view attachments with my DASH if it already has Windows on it?
Sad but true; i don't think this is possible.
Hey guys anyone else know anything about this?
Using ProfiMail
I am using ProfiMail (albeit on against a POP account); but am able to read HTML messages and download and open attachments (if I have the viewer software on my phone -- e.g. pdf, word, etc.)

Email app: "Unable to download this attachment"

Shocked I'm the first one looking for a solution to this problem. Search turned up nothing.
In my email app, it downloads only the attachments that are below 500kb. For any attachments that are over 500kb, I need to hit the little down arrow to download. it. I get the spinning clock and then the error "Unable to download this attachment". I've rebooted and no effect.
This is for a docx file. Another one is a pptx. I have Docs to Go and am able to open docx files that downloaded along with the email.
The kicker is that if I forward the email to my Gmail, it will say "fetching attachment" for awhile and then Docs TG will say it's not a valid Word 97-2008 file. But I can open it on my computer just fine.
Anyone?
I can't download this with Touchdown either. I can't be the only one with this problem. I was able to download large attachments via the same Exchange server on the Epic 4G and the Palm Pre.
Why do you suppose you are getting the "97-2000 file" .... ??? The answer is self explanitory man.....
Why do you think it works fine on your computer..... the answer is self explanitory......
The evo is not a windows phone.... if you cant download and/or open office 2010 docs do you find that really very surprising???
So lets start with the basics.....
What rom are you running?
What email app are you using.
Maybe tell whomever is sending office 2010 files to same them as 97-2000 file types ie: doc and ppt and xls
Sent from my PC36100 using XDA App
It's not a Office 2010 file issue. I can open smaller docx, pptx and xlsx files just fine. Meanwhile, I have a XLS file in my inbox right now I can't open which is 3.7MB.
I'm running Stock Sense ROM. Well, almost, it's the deodexed one. I'm rooted.
I've tried the HTC Mail, the stock 2.2 mail, and Touchdown. All give me an error of some sort when downloading larger attachments.
Like I said, I had no problems downloading these large attachments on other phones. If I can't figure this out I'm going to have to return the phone because I receive large-ish attachments all the time for work and if I can't view them on my phone that is an absolute no go.
v_lestat said:
Why do you suppose you are getting the "97-2000 file" .... ??? The answer is self explanitory man.....
Why do you think it works fine on your computer..... the answer is self explanitory......
The evo is not a windows phone.... if you cant download and/or open office 2010 docs do you find that really very surprising???
So lets start with the basics.....
What rom are you running?
What email app are you using.
Maybe tell whomever is sending office 2010 files to same them as 97-2000 file types ie: doc and ppt and xls
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
Some more data points:
< 1MB PDF downloads OK
< 1MB docx downloads/views OK
1+ MB PDF does not download
1+ MB docx does not download
So it appears there is a 1MB threshold somewhere although I have no idea where.
And I'm not a huge fan of the iPhone but it also is able to download these attachments. I just tested them on my wife's phone.
Are you sure nothing has changed on ur exchange server recently ? Activesync clients can enforce restrictions specified by the server. You should check with ur xchange admin if u havent already.
Sent from my PC36100 using XDA App
sandpa said:
Are you sure nothing has changed on ur exchange server recently ? Activesync clients can enforce restrictions specified by the server. You should check with ur xchange admin if u havent already.
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
I considered that, but like I said, I added my Exchange account to my wife's iPhone just last night and could download these attachments no problem.
Any ideas? This is infuriating and I'm not sure what to do. I'm about to try going into the store and adding my EAS account on one of the demo units to see if it does it there. I'm at a complete loss here.
I tested the Sprint Store demo unit with my account and had the same problem. I asked them about it and they told me it's not the first time they've heard of this problem, it is due to the way mail is handled in Android, and there is no fix :-( Even though I wasn't sure he knew what he was talking about, it's not a good sign.
Crap. Now what....
In the email app under settings. Make. Sure you select "entire mail" and and "always" under the attachment setting.
Sent from my PC36100 using XDA App
Jetdr said:
In the email app under settings. Make. Sure you select "entire mail" and and "always" under the attachment setting.
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
So I already have "entire mail" selected under mail size limit. Not sure what you're referring to on the "always" setting. I have a setting for "Include file attachment" and my options are Never, <25KB, <100KB and <500KB. I have <500KB selected.
Use Blackmoon Attachsave. It will let you save it, then view it after. I had the same problem and that solved it for me.
abiezer said:
Use Blackmoon Attachsave. It will let you save it, then view it after. I had the same problem and that solved it for me.
Click to expand...
Click to collapse
Thanks for the idea. It seems that this is only for GMail. I did try installing it but it didn't work. Thanks anyways.
Okay, let's try this another way. Can ANYONE download attachments larger than 1MB using Exchange on the email app? Anyone at all?
Sent from my PC36100 using XDA App
Shane112358 said:
Okay, let's try this another way. Can ANYONE download attachments larger than 1MB using Exchange on the email app? Anyone at all?
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
Bump, can anyone test this and prove/disprove that this is a platform problem and not device specific?
Shane112358 said:
Bump, can anyone test this and prove/disprove that this is a platform problem and not device specific?
Click to expand...
Click to collapse
Hey man... I just downloaded 1.9MB zip file, using HTC Mail app(stock Froyo rooted), from my work exchange server.
Let me know if you would like to check anything else..
kitts said:
Hey man... I just downloaded 1.9MB zip file, using HTC Mail app(stock Froyo rooted), from my work exchange server.
Let me know if you would like to check anything else..
Click to expand...
Click to collapse
Thanks. So apparently this isn't completely widespread. Maybe it's a function of Android + my server? Because my server works fine with the iPhone and other people's servers work fine with the Evo.
Totally confused. 5 days to return the phone.
FYI, no fix. Contacted higher level technical support and they were absolutely no help.
I too have this problem and have been using Kaiten Mail from Android Marketplace. It downloads attachments fast even on 3G/HSDPA. But it became too buggy for me so now I'm back to the Gmail app.
Maybe try some email clients.

[Q] Cannot view attachments anymore!

Hello guys, I got a little question...
My computer cannot display the attached pictures properly; when I click on the attachments, a white blank page opens with the text "No input file specified." I tried using FF, Chrome and IE, it's all the same.
Seems like nobody else has this problem... Can you help me?
Thanks in advance!
Try logging out and logging back in? Try clearing your browser cache and cookies?
Already tried clearing them, but unfortunately doesn't work for me... After logging out, still the same.
Can you post the link of the attachment you are trying to view?
It should look something like http://attachments.xda-developers.com/attachment.php?attachmentid=726013&d=1316570603
I'm trying to view the attachments of this post; other people can verify that these are working fine, but I have no clue why my computer can't display them properly.
Update: The attachments redirect me to the link "http://attachments.xda-developers.com/forum/attachment.php...", it seems like the "/forum" part is the problem. When I remove it, the picture is displayed correctly!
Thanks for the info...I've alerted the server admin, and it has now been fixed
Thank you very much, everything is back to normal now!

Preview email attachments only

I've searched for this, so my appoligies if it's been already asked.. Is there anyway to only PREVIEW an attachments without downloading it to my
file folder? I get work emails everyday, and I can't seem to just view the attachment without it actually downloading. I'm comming from a Samsung which always let me preview only, and then decide if I actually wanted to download it.
thanks for any advice

Preview email attachments only

I've searched for this, so my appoligies if it's been already asked.. Is there anyway to only PREVIEW an attachments without downloading it to my
file folder? I get work emails everyday, and I can't seem to just view the attachment without it actually downloading. I'm comming from a Samsung which always let me preview only, and then decide if I actually wanted to download it.
thanks for any advice
Anyone?
thanks.

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