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I've tried CS, primere CS numerous times but "due to your account" so they say I can't get the phone for cheaper than 350. Is there any other way to get it for cheap? I notice Tilt 2 is on letstalk.com for $200 but I've heard horror stories about them. any other suggestions?
Edit 1:
I've been searching for the best deal to get a Tilt2. So far buying from the internet gets you the best deal because AT&T retail store and their customer service do not have a price match policy so you're stuck at paying $349.99 with $50 MIR. Few are able to buy at lower prices but had to talk to numerous CSA so YMMV. There are many websites you can buy from but only from 2 original companies, 3 if you count Amazon. All the online stores seem to point to either wirefly or letstalk.
Wirefly Advertise the Tilt 2 as "Tilt 2 Mocha" and charges $199.99 regardless plan or add a line so I'm not going to waste any time on explaining how to get the Tilt 2 Mocha for cheap. Other online stores that use wirefly that I can find are mobiledia, cellstores, Newegg, Best Buy, and Searswireless. There may be others so if you find them post it in this thread. I will occasionally update this thread.
Amazon advertise the Tilt 2 for $149.99 for new account and 224.99 for renewal in case anyone wants to know.
I will concentrate this thread on letstalk and its Subsidiaries such as intomobile, crutchfieldwireless and especially walmart. Again, there may be others so if you find them post it in this thread. I will occasionally update this thread.
Alright down to the goods.
letstalk has many prices for the Tilt2 depending on your account.
$549.99
To buy the phone out right.
$199.99
new family line 2-5
Renew family line 2-5
$99.99
New 900 minute individual plan
renew 900 minute individual plan
New 700 minute family plan line 1
renewing your family line 1 700 minutes.
Was FREE!!! but now $99.99
New 1400 minute family plan line 1
New 2100 minute family plan line 1
New 3000 minute family plan line 1
New 4000 minute family plan line 1
New unlimited minute family plan line 1
New 6000 minute family plan line 1
renew 1400 minute family plan line 1
renew 2100 minute family plan line 1
renew 3000 minute family plan line 1
renew 4000 minute family plan line 1
renew unlimited minute family plan line 1
renew 6000 minute family plan line 1
Free!!!
New 1350 minute individual plan
New unlimited individual plan
renew 1350 minute individual plan
renew unlimited individual plan
Taxes
For new accounts, letstalk pays for your sales tax. For renewal, you have to pay for the sales tax. If you live in CA or TX you pay for the sales tax of the phones full price before discount.
Additional $25 off!!! (doesn't work if you're getting the Tilt 2 for free or no equipment charge)
When you're renewing your family plan you have to upgrade 2 phones. The second phone is priced much higher than advertised price. If you have pay for the phone (not sales tax) you can try "25RAFPCVER1
" to get $25 off.
>>> 25RAFPCVER1 <<< coupon code
Additional 2-5% off your total bill!!!!!! (I dont know how many percent but most likely 2%)
set up a bing.com account
log into your bing.com account and goto shopping then cashback stores
click on W then goto walmart store.
A popup will appear that tells you "Your purchase during this visit to Walmart will earn you 2-5% cashback. Make sure you see this popup before it takes you to the walmart store.
Once you're at the walmart store goto eletronics > Cell pHones
Additional info
Don't forget to enter the $25 off coupon code.
Double check your order and make sure it is exactly what you want before you pay for it.
Do not stop at any point and finish the order by phone. If you do you will lose the bing cashback.
Instead, pay for the order online then call walmart/letstalk. It may be helpful to check on the "Order by Phone" and get the session number when you call.
bing cashback takes 60 days to clear so think of it as a rebate.
This info is good as of 11-07-09
what do they mean by due to your account? is something wrong with ur account?
I wasnt even eligible for upgrade and i got it for 249 and a 50 MIR
xdeslitx said:
what do they mean by due to your account? is something wrong with ur account?
I wasnt even eligible for upgrade and i got it for 249 and a 50 MIR
Click to expand...
Click to collapse
How did you manage to get that price. Even I am not eligible to for an upgrade. I contract is till next year Nov. I called the CS several times, and managed to get the price for 350 + 18 (upgrade fee) + tax + new 2 year contract from the day I buy the phone. Yesterday I was not able to order it as all the systems where under maintenance.
When is your contract going to end?
Maybe they changed the price since its available for everybody now and its listed in the website.
I got it before it officially came out. Just kept calling premier even though im not premier.
I guess YMMV...depends on how nice ur CSR that you talk to is.
I had to talk to many people before I even got someone who knew about the phone.
There's nothing wrong with my account. I have a primere account with pretty good monthly discount. I guess since I get monthly discount, they wont discount the phone.
Just got off the phone with Premier CS... told them to price match walmart.com's $199 upgrade price (which they did)...they also waived my upgrade fee and gave me free overnight shipping ...I still plan on sending in the $50 MIR...and I managed to keep my 2 year old cheaper rate plan all in the process.
UTZorro said:
Just got off the phone with Premier CS... told them to price match walmart.com's $199 upgrade price (which they did)...they also waived my upgrade fee and gave me free overnight shipping ...I still plan on sending in the $50 MIR...and I managed to keep my 2 year old cheaper rate plan all in the process.
Click to expand...
Click to collapse
Another example of YMMV...it just depends who you talk to and how now they want to be when you talk to them
cproaudio...dont be fooled!!! I got the deal in my above post and I have a 24% monthly discount
Just keep trying you'll find someone who will match the price for you eventually
im sorry, but what is this company you are trying to order from? do you have a link?
husker91 said:
im sorry, but what is this company you are trying to order from? do you have a link?
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Click to collapse
AT&T Premier... but if you dont have a business acct with them, you can always go to www.walmart.com
UTZorro said:
AT&T Premier... but if you dont have a business acct with them, you can always go to www.walmart.com
Click to expand...
Click to collapse
Even if you dont have a business acct you can still order from premier...thats how i got mine last week and i dont have premier
Forget AT&T and just get it from Walmart. Right now the phone is around $100 with a plan.
http://www2-walmart.letstalk.com/product/product.htm?prId=35844
cproaudio said:
I've tried CS, primere CS numerous times but "due to your account" so they say I can't get the phone for cheaper than 350. Is there any other way to get it for cheap? I notice Tilt 2 is on letstalk.com for $200 but I've heard horror stories about them. any other suggestions?
Click to expand...
Click to collapse
I just did this through walmart which redirects to letstalk.com, what are the horror stories?
Methadras said:
I just did this through walmart which redirects to letstalk.com, what are the horror stories?
Click to expand...
Click to collapse
Dont worry go ahead and order because i have ordered phones from them as well as my buddies but make sure stay on the same plan for 181 days else they will do the charge back since they will not get their commission from ATT. As long as you dont play around with the rules you will be just fine
Methadras said:
Forget AT&T and just get it from Walmart. Right now the phone is around $100 with a plan.
http://www2-walmart.letstalk.com/product/product.htm?prId=35844
Click to expand...
Click to collapse
Is there a way to do this while staying on the current plan you have? The current plan I have is a 1100 minute family plan for $70 that is no longer available. The site has "2-yr service contract renewal" as an option, but when I select it I still get brought to the plan selection screen.
vikramdhani said:
Dont worry go ahead and order because i have ordered phones from them as well as my buddies but make sure stay on the same plan for 181 days else they will do the charge back since they will not get their commission from ATT. As long as you dont play around with the rules you will be just fine
Click to expand...
Click to collapse
Yeah, I don't plan on moving around. I've been with this plan for nearly 10 years when it used to be Pac Bell Wireless. However, in the order confirmation email I just got, they do show that I will be charged $80 for my contract extension. I don't understand why I'm being charged for the same plan I already have. Looks like I'll have to call AT&T and walmart/letstalk about this and get it sorted.
adawg120 said:
Is there a way to do this while staying on the current plan you have? The current plan I have is a 1100 minute family plan for $70 that is no longer available. The site has "2-yr service contract renewal" as an option, but when I select it I still get brought to the plan selection screen.
Click to expand...
Click to collapse
That I don't know. However, I was on the 700 minute family plan and then I put my kid on it and bumped it to the 1400 plan, but I've been on that plan for a couple of years. The difference in cost between 1100 and 1400 is $10, but you should call them and see if you can just get the phone. That's what I did, but you have to be clear that you just want to extend your current contract, not get charged for the extension, and just get the phone only. Pay attention to the invoicing you get through email and make sure there are no extra charges.
Most problems are people trying to 'cheat' the system for the lower price.. others are just bad luck (product damaged in transit, for instance.. or defective unit)
Orrr someone doesn't remember exactly when they got the phone and then they switch to a family plan, or lower their minutes, and get a $300 charge on their credit card a few days later... which is nearly impossible to 'fix' since you can't force at&t to repay the 'store' the commission...
That said, if you're smart (and a bit lucky) you can make out like a bandit.
Methadras said:
I just did this through walmart which redirects to letstalk.com, what are the horror stories?
Click to expand...
Click to collapse
Here's one. I bit the bullet and ordered the phone yesterday. The website shows $199.99 but backordered til 10/23. I got a text today saying that my smartphone is activated and if smartphone data plan is omitted, an appropriate data plan will automatically added to my plan. I dont care about the data plan because I already have it for my tilt. Today I check this thread and someone posted a new price of $99.99. I checked the walmart letstalk site, sure enough the price is 99.99. I called the lady that took my order. She basically told me to phuq off since the phone has already shipped. She said I can try customer service and I did. Again she said once the phone is shipped theres nothing she can do. I told her that I want to cancel the order. She said go ahead. She kept trying to hang up the phone by saying is there anything else I can help you with. I said yeah you can refund me $100. SHe said no but anything else?
Some people might say you ordered it at 199.99 why are you *****ing about the price now. I'm *****ing because the order was placed less than 24 hours ago. The phone was backordered til the 23. sales lady told me that they would ship both phones at once. I was under the impression that I have til 23rd to change my order because the site listed it as backordered til 23.
Now I have to cancel my order, ship the phone back, wait til my account is reverted back to upgradable status and reorder the phone again which will probably take 2-3 weeks.
Well I have received my first bill from T-mobile.
It says my last statement was -£129 and they have taken £15 from that for my monthly contract.
It now says that the amount due is -£114.
I know the £129 is because that is how much the phone cost but why the -??
It is the same on my online bill.
Anyone else have this?
Mines the same. I'm just hoping they don't notice. Did you order online, then call up to get it dispatched on release day?
if your upgrading and your contarct is less then they deduct it. T-mobile owe me £16 as my phone bill is now £15. Luckily I didnt have to pay for the phone
as far as i remember my first bill with o2 bout 18 months ago was also saying -£36
pretty sure you will be charged the right ammount though, and next months should be back to normal
Yes I have the same issue.
I have paid £164 for the phone, and when I got my first bill text it said: "the balance is £149- "
And I freaked out... but then I noticed the '-' after the £149.
The problem is that on the bill that came with the phone it said that the phone costs £0...
They will notice sooner or later...
Mine is cheaper than what it should be. I'm hoping she's put me on the wrong price plan.
At the moment my priceplan on my t-mobile says it's £21.28 which is £25 inc VAT and the plan says it's called Pay monthly 25ST (24 months).
The thing is, first time I rang, I was told I could get 600 mins, 500 texts, unlim internet and a booser for £30 a month, phone was £25.
I then cancelled my mobiles.co.uk order and phoned back. It turns out the phone wasn't £25 it was £60 but she reduced it to £25 for me.
Now looking on their website, they have 2 priceplans which match my deal. The first is £30 a month, same amount of texts and minutes but for 18 months (which I'm clearly not on). There's a £25 a month tarrif, that's the same amount of minutes and texts 24 months for £25, phone is £60.
I'm hoping I've been put on the £25 a month tarrif even though I asked for £30 a month. Although there's also the possibility that my price plan shows up at £21.28 because it doesn't include the £5 internet addon which would make it £30 (with VAT).
Just found out I've been put on the £25 a month tariff (I know this is irrelevant but wanted to tell someone ) Am chuffed after I thought I'd be paying £30
brummiesteven said:
Just found out I've been put on the £25 a month tariff (I know this is irrelevant but wanted to tell someone ) Am chuffed after I thought I'd be paying £30
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Click to collapse
if your paying 25 instead of 30 for the same tariff then i suppose your a one lucky man
btw you got your desire yeh? is there any place to attach a wrist strap to it ?
nope. No wrist strap holes on it.
evildead4eva said:
nope. No wrist strap holes on it.
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Click to collapse
meh, that sux i tend to drop my phone when out drinking seems like ill either have to get some nice case for it or just be extra careful
I have just called them, and they said they will bill the phone on the second bill. But my problem was that I was on the £10/month plan which has unlimited internet included and I had the unlimited texts booster, and for some reason they added the web'n'walk option for £4.25... I called them up and they said it was a mistake and thei will refund the 4.25 in the next bill and will take the option out of my account.
However when I logged on to my online account, it still shows the £4.25 active.
Do these changes appear online as soon as they make them, or does it take a while?
zonkkk said:
I have just called them, and they said they will bill the phone on the second bill. But my problem was that I was on the £10/month plan which has unlimited internet included and I had the unlimited texts booster, and for some reason they added the web'n'walk option for £4.25... I called them up and they said it was a mistake and thei will refund the 4.25 in the next bill and will take the option out of my account.
However when I logged on to my online account, it still shows the £4.25 active.
Do these changes appear online as soon as they make them, or does it take a while?
Click to expand...
Click to collapse
i suppose you could wait till your second bill and see what happens then if it doesnt get removed soon ?
if you ring them they activate it straight away and bill you retrospectively
it normally appears with "loading address" then once the adress pic has loaded click it then click street view. Just to clarify.
evildead4eva said:
it normally appears with "loading address" then once the adress pic has loaded click it then click street view. Just to clarify.
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Click to collapse
this is definitely in the wrong place.
you are indeed correct. My bad for running with so many tabs open haha
I was supposed to get a bill of $140 every month but it fluctuates around $160-190, is it possible to get a 10-15 dollar discount every month by saying something??
If anyone has an idea, please share it.
Thanks
Corporate/university discount. 'nough said.
I asked for student discount when I got my epic and the guy went "No student discounts, but do you work at CVS?" We both knew I didn't but I said yes and I got a discount of like 20% off my bill a month for 2 years.
This link is outdated, but there is a lot of useful info if you read through.
http://archive.slickdeals.net/showthread.php?t=716694
hammerbrain said:
This link is outdated, but there is a lot of useful info if you read through.
http://archive.slickdeals.net/showthread.php?t=716694
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Click to collapse
SERO is useless. Just give the 800 number a company name like CVS or Accenture (25% off).
Ok, so if I say I work at CVS, won't they ask me to verifiy that? How can I do this?
Thanks
So If I just give them a CVS Number, they will give me a discount?
gokuman56 said:
Ok, so if I say I work at CVS, won't they ask me to verifiy that? How can I do this?
Thanks
So If I just give them a CVS Number, they will give me a discount?
Click to expand...
Click to collapse
All you have to do is call them up, tell them you work for CVS, and that you were told there's a discount. They won't ask for an email or phone number. They do not verify.
Just be wary, currently we are going through accounts to verify place of employment for the NVP discounts.
They will more than likely ask you to go into a store for situations just like the ones these guys are telling you go do. Apparently they are going to start auditing all accounts with discounts to make sure they aren't fraudulent.
Sent from my SPH-D700 using XDA Premium App
If you're off contract, call up retentions and threaten to cancel. They'll more than likely offer you some kind of discount. I did this back when I had to switch from SERO to a different plan in order to upgrade my phone and they offered me a $20 credit for 2 years. I don't think they offer the $20 credit anymore, but they might offer you something.
ydoucare said:
If you're off contract, call up retentions and threaten to cancel. They'll more than likely offer you some kind of discount. I did this back when I had to switch from SERO to a different plan in order to upgrade my phone and they offered me a $20 credit for 2 years. I don't think they offer the $20 credit anymore, but they might offer you something.
Click to expand...
Click to collapse
I did something similar. Patience is the key. I was asked for address and phone number of my workplace(I used I.B.M, was actually working on a research center) back in 2007....still getting 23% off. Plug away at retentions, no telling what you might get.
I wouldn't suggest lying....Seriously? lol
Just call the 1800 number and tell them you're a student, they should give you a discount. Try a few reps before you give up, some are willing to help while others...aren't so much.
I am assuming your on Sprint...
$69.99 unlimited plan is great. Then if you bank with chase they have a 27% discount. My monthly bill is roughly $62.
Just thought the Letstalk crowd could use one of these since the Wirefly folks have one and don't seem happy about sharing that thread.
Also, about to complete an order with Letstalk, if anyone wants $25 off I can try to add you as a friend referral during check out. PM me if interested.
Ordered mine Monday from Letstalk. My status still says its awaiting carrier approval.
Ordered mines on Tuesday and it says the same thing.
cdszoke said:
Ordered mines on Tuesday and it says the same thing.
Click to expand...
Click to collapse
Ditto...
I called cause I was getting Jealous of the shipping status on Wirefly. Rep said it says that because the phone is not technically out yet. She said it will probably ship Freaking Monday and I will get it Tuesday. Since overnight shipping does not work on the weekends
Ordered monday night, had to call in to verify CC info and was told phones should be in sometime Thursday and will ship Friday.
The rep said this was not concrete so things may change.
My order shows Ready for Fulfillment, and Carrier Approval on the second status.
I cancelled my order with them...I used a referall and got $25 off making my wirefly order $125. I then went on chat and requested free overnight and they did it. I placed the order at 1pm on Wednesday, 9/14 and 3 hours later at 4pm it showed shipped. They are actually going out tomm, so I'll have it by friday
you have to ask the chat reps to "expedite your order by forwarding your account to the activation team" they will do it and next thing you know, your status is literally changing through the steps every 15 mins....they are quick!
I have a corp account which doesn't have activation fees, so I'm good. In my entire history with sprint, i've never had a single activation fee. it all depends on which corp discount you have
if you want to still place a order and want $25 off, just use my link and we'll both save that amount.
http://wirefly.tellapal.com/a/clk/1TFmy
eyecon82 said:
I cancelled my order with them...I used a referall and got $25 off making my wirefly order $125. I then went on chat and requested free overnight and they did it. I placed the order at 1pm on Wednesday, 9/14 and 3 hours later at 4pm it showed shipped. They are actually going out tomm, so I'll have it by friday
you have to ask the chat reps to "expedite your order by forwarding your account to the activation team" they will do it and next thing you know, your status is literally changing through the steps every 15 mins....they are quick!
I have a corp account which doesn't have activation fees, so I'm good. In my entire history with sprint, i've never had a single activation fee. it all depends on which corp discount you have
if you want to still place a order and want $25 off, just use my link and we'll both save that amount.
http://wirefly.tellapal.com/a/clk/1TFmy
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Click to collapse
I think Ima do this.. Freaking LetsTalk! I want my phone ON FRIDAY! lol
The 25 off is not up front?
Well, at this rate 1am eastern thurs. If anyone were to change over to wirefly now, do you think they'd still ship it out thurs? They'ed probably end up going out on Friday at this point, no?
00Soul said:
Well, at this rate 1am eastern thurs. If anyone were to change over to wirefly now, do you think they'd still ship it out thurs? They'ed probably end up going out on Friday at this point, no?
Click to expand...
Click to collapse
Hmmm I dont know. LoL I want, I just want my phone before the WHOLE weekend pass. I'm stuck in letstalk.com huh?
NeeceeBabe said:
I think Ima do this.. Freaking LetsTalk! I want my phone ON FRIDAY! lol
The 25 off is not up front?
Click to expand...
Click to collapse
00Soul said:
Well, at this rate 1am eastern thurs. If anyone were to change over to wirefly now, do you think they'd still ship it out thurs? They'ed probably end up going out on Friday at this point, no?
Click to expand...
Click to collapse
the main thing is you have to keep pestering them every step of the way....their status updates are deadly accurate....
i had to call in twice since it said so and as soon as I hung up, it went back to normal. Something about a mismatch with my pin. and verify my address
so keep a look out on your status ...they are really quick about it seems....
i think the main ting is to get them to give u free overnight and it will bump you
i honestly had 3 orders placed....letstalk, amazon, and now wirefly. They don't activate your account or touch your upgrade till they actually open the box to program your phone and when one does it first, others can't do it. I still cancelled both orders though
with the $$, it only places a hold on your credit card, not actually charging it till shipping. so no mess to clean up.
---------- Post added at 12:09 AM ---------- Previous post was at 12:06 AM ----------
NeeceeBabe said:
Hmmm I dont know. LoL I want, I just want my phone before the WHOLE weekend pass. I'm stuck in letstalk.com huh?
Click to expand...
Click to collapse
you can still place orders with other companies....when one gets to activating it first, they'll get it...the 2nd one will be denied and order auto cancelled since u arn't eligible for an upgrade
SO your saying if I were to cancel my Letstalk order tomorrow, Do a wirefly tonight. I JUST might get my phone on friday???
NeeceeBabe said:
The 25 off is not up front?
Click to expand...
Click to collapse
here is a CTRL C V of what it says on the website
"* Referral rewards require the purchase of at least one mobile device and a qualified carrier service plan without the deactivation of your phone or downgrading of any feature or rate plan for a minimum of 90 days after activation date. Additional terms and restrictions apply, see http://wirefly.tellapal.com/terms for details."
---------- Post added at 12:15 AM ---------- Previous post was at 12:12 AM ----------
NeeceeBabe said:
SO your saying if I were to cancel my Letstalk order tomorrow, Do a wirefly tonight. I JUST might get my phone on friday???
Click to expand...
Click to collapse
exactly, but remember to utilize the online chat and ask for free shiping because letstalk has the free overnight
after that, go to another rep and ask them to expedite you
NeeceeBabe said:
SO your saying if I were to cancel my Letstalk order tomorrow, Do a wirefly tonight. I JUST might get my phone on friday???
Click to expand...
Click to collapse
If you pull this off please let us know. Just seems kind of late in the process for them to get ship it out to you before friday. If it was still 1pm 9/14 I'd say go for it, but 1:30am 9/15...
Do regular people (non-corporate account holders) get free activation at wirefly?
00Soul said:
If you pull this off please let us know. Just seems kind of late in the process for them to get ship it out to you before friday. If it was still 1pm 9/14 I'd say go for it, but 1:30am 9/15...
Do regular people (non-corporate account holders) get free activation at wirefly?
Click to expand...
Click to collapse
I was about too until I realized it would be 150 upfront and like 30days later u get the 25back. Smh I would want to buy a converter right now with that 25bucks lol.
Also my car payment is due this friday, My check wont go through with all these pending statuses lol.
Did you at least get the $25 off referral from Letstalk?
Just called about my order that was placed on monday. She said her supervisor told her they wouldn't be getting the phone in until friday and if they got them early enough, they would go out that day. Thus making the earliest I would see it, would be monday. I got nosey and asked how many orders they had so I could find out if it may go straight to backorder. She said at this point they only had about 100 orders for the phone and they had way more than that coming in. I know this may conflict with what others have been told, but that was the story that I got.
Sent from my SPH-D700 using XDA App
chrisnosleep said:
She said at this point they only had about 100 orders for the phone and they had way more than that coming in.
Sent from my SPH-D700 using XDA App
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Click to collapse
I hope this is the case. Some of their reps seem really dodgy to me, like they really hate their jobs.
Even if LetsTalk takes an extra week to ship, I don't mind, as I only payed $80 for this superphone. Sure I'd be disappointed, but still an amazing deal.
^Agreed^ but as with most all my purchases I want immediate gratification.
WhiteZero said:
Even if LetsTalk takes an extra week to ship, I don't mind, as I only payed $80 for this superphone. Sure I'd be disappointed, but still an amazing deal.
Click to expand...
Click to collapse
I agree, getting my upgrade for 123.99 with free overnight shipping, waived activation, and no tax is totally worth the wait.
Tuesday evening, my wife and I upgraded and extended our contracts. Or, we thought we did. As it happens, however, the T-Mobile representative put through the contract extension but not the new Galaxy S IIIs. (We were to pay $79.98 for each 16GB phone; get a $10 monthly loyalty discount; and keep our 14% AAA monthly discount. The phones were supposed to be delivered no later than tomorrow (Friday).)
When the phones did not come today (Thursday) and I did not find a record of the phone upgrades at myTMobile, I called. Long story short, and I was on the phone for over 50 minutes (both talking and on hold), I accepted the following offer:
1. Two 32GB S IIIs for $79.98 each.
2. Free express delivery, most likely next Monday.
3. One month free service.
4. A $50.00 credit.
5. The same $10.00 loyalty credit and 14% discount.
I spoke calmly and reasonably. The T-Mobile representative was friendly and helpful. I infer her supervisor, whom she consulted more than once, was equally helpful.
RebDovid said:
Tuesday evening, my wife and I upgraded and extended our contracts. Or, we thought we did. As it happens, however, the T-Mobile representative put through the contract extension but not the new Galaxy S IIIs. (We were to pay $79.98 for each 16GB phone; get a $10 monthly loyalty discount; and keep our 14% AAA monthly discount. The phones were supposed to be delivered no later than tomorrow (Friday).)
When the phones did not come today (Thursday) and I did not find a record of the phone upgrades at myTMobile, I called. Long story short, and I was on the phone for over 50 minutes (both talking and on hold), I accepted the following offer:
1. Two 32GB S IIIs for $79.98 each.
2. Free express delivery, most likely next Monday.
3. One month free service.
4. A $50.00 credit.
5. The same $10.00 loyalty credit and 14% discount.
I spoke calmly and reasonably. The T-Mobile representative was friendly and helpful. I infer her supervisor, whom she consulted more than once, was equally helpful.
Click to expand...
Click to collapse
Damn, I wish I paid $79.98 for my S3 lol.
Good to see they handled your situation appropriately.
Haha who wouldn't. I paid 380$, let's trade haha.
That's good karma op, usually the person would have overreacted but like you pointed out you did it in a calmly fashion.
Sent from my SGH-T999 using Tapatalk 2
The 16 GB ones are going to be free with MIR starting tomorrow (Friday). Still a good deal.
Kama45 said:
The 16 GB ones are going to be free with MIR starting tomorrow (Friday). Still a good deal.
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I was generally aware of "Magenta Days." The T-Mobile representative told me, perhaps incorrectly, that only the down-payment on the Value plans is being waived. The 16GB phones, therefore, would have cost $400 each.In any case, after factoring in the two discounts I would have lost by switching, it seemed to me I was being offered a fair, indeed possibly a superior, deal.
RebDovid said:
Tuesday evening, my wife and I upgraded and extended our contracts. Or, we thought we did. As it happens, however, the T-Mobile representative put through the contract extension but not the new Galaxy S IIIs. (We were to pay $79.98 for each 16GB phone; get a $10 monthly loyalty discount; and keep our 14% AAA monthly discount. The phones were supposed to be delivered no later than tomorrow (Friday).)
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I went through a similar situation, they upgrade the contract but then never do the phone, or they charge you full retail price. So then you have to call again and hope you get a good rep (they are about 1 in 5) who can help, most of the call center is clueless. So then they also need a manager to approve anything over $150 back to your acct. So, keep checking your mytmobile, you may end up seeing full retail price on there. Also check your data plan if you have grandfathered, they might mess that up too.
But I was honestly surprised, they appear to be fixing things as was originally agreed upon in the first place. So there are a few good people at the call center. (LOL, one exec brags about how he consolidated 14 customer support call centers down to just 2)
What? The phones will be free tomorrow? I just got mine like 5 days ago and I paid $200 before Mir. I wonder if I can get them to credit me the difference since in still in the 14 day return window?
jackpearce said:
What? The phones will be free tomorrow? I just got mine like 5 days ago and I paid $200 before Mir. I wonder if I can get them to credit me the difference since in still in the 14 day return window?
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Possibly but you can always return within 14 days and go to a different store and get the magenta days deal
Sent from my Galaxy Nexus using xda premium
There is some restocking fee when I asked before about getting something during father's day.
Is the Magenta sale only apply to Value plan? T-mo new policy is to call something "free" but they are only
talking about the downpayment. Their new scam is to relabel all phone pricing as downpayment and then
month installments.
So, yes the phone 20 monthly payments of $20 and a $150 down, you are getting $150 off, but still owe $400.
How long have you had that AAA discount? Is it grandfathered because that's not the AAA discount I got..
That is the AAA discount I get as well, I just got a 32GB GS3 for $179.99 with the 50MIR, I am on a grandfathered 1200minute myfave plan with 5GB data
The AAA discount now is one free month and no activation fee. Wtf.
psykhotic said:
The AAA discount now is one free month and no activation fee. Wtf.
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really? I did the AAA thing about 2 years ago so I am not sure when they changed it but right now its either a 14 or 16% discount off everything except taxes and fees
I'll do a live chat tomorrow because that really blows lol.
psykhotic said:
How long have you had that AAA discount? Is it grandfathered because that's not the AAA discount I got..
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Since T-Mobile was Voicestream. What's your discount?
RebDovid said:
Since T-Mobile was Voicestream. What's your discount?
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Waived activation/ 1 free month.
Do you guys if those deals are available for upgrade too? cause I am currently eligible for an upgrade
Sent from my SGH-T989 using xda app-developers app
Any news on this front?
Sent from my SGH-T999 using xda premium