Develop Bugs

Buying a TP2 in the UK

Guys any suggestions, the ones I have narrowed down are:
mobilephonesdirect, vodaphone (bus tariff) or mobiles.co.uk - all offer good mins, free handset, but i was looking for a cheaper tariff (i.e. £25 ish)

I got mine from mobilephonesdirect. I bought the PAY2GO version as it was cheaper than sim free. Then I haggle with my service provider and got a decent monthly rate so in the long run it works out cheaper.

obsydian said:
Guys any suggestions, the ones I have narrowed down are:
mobilephonesdirect, vodaphone (bus tariff) or mobiles.co.uk - all offer good mins, free handset, but i was looking for a cheaper tariff (i.e. £25 ish)
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Click to collapse
Ive just got one from mobilephonesdirect... ordered yesterday at lunchtime.. arrived this morning @ 10am.. its at home waiting to be played with now!!
i did origionaly try Vodafone business contract, credit checked ok, but then final check failed - which ive jst found out was a glitch in the system! as that happened, i then went to mobilephonesdirect to get it!
howver - Vodafone business if it works is better - click via quidco and you can get £100 cash back! (feel free to share it for the tip!) - which is why im abit peeved now as if the vodafone one worked i'd be £100 CB better off..... i could sent it back and get the VF one.. but cant be botherd now... it needs to be played with! and would only resuly in more delay if i change now!

Thanks guys.
Did you fail the credit check as your not a business user or do they not check that

obsydian said:
Thanks guys.
Did you fail the credit check as your not a business user or do they not check that
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Credit check was OK - just got an email yesterday - the day i was expecting the phone to arrive.. saying they were unable to complete the order - had a call this morning from Vodafone asking if everything was OK with the new phone! - obviously they dont talk to each other! so was annoyed to here that actualy it was a system glitch and it should have gone through... they said i could cancel the order i have and do it with them.... but when they heard it was a vodafone contract anyway they werent so bothered about me canceling it and switching!
im also porting my number - so didnt want that to get lost in a system some where.
saying that - if you order in the next 50 mins from mobilephonesdirect you will have it to play with all long weekend!
i cant fault the service i recieved from them - it arrived this morning as promised!

I like the quidco and want to get a way from T Mobile.

Sorry does the quicdo only apply from vodaphone direct or can i do this from mobilephoendirect ?

direct as it has to track on their website.

Thanks just ordered the TP2 from Vodaphone with Quidco, so in theory i save £190 (£90 from Vodaphone and £100 from Quidco) nice, now just need to pursuade the Mrs to take on my TD2

£90 from Voda on the 3 monthsfree thing ? on a 24month ?

They are doing the first 3 month line rental from (so thats £90). i took out a 24mth contract (750mins, 250 text and 500MB data). Then hopefully the quidco on top of this (£100).

I set up a wiki with a HUGE list of vendors all over the place including most in the UK. Its got a price comparison list so you can see who's cheapest too. Hope it helps
http://wiki.xda-developers.com/index.php?pagename=rhodium_vendors

obsydian said:
all offer good mins, free handset, but i was looking for a cheaper tariff (i.e. £25 ish)
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Then you are being hopelessly unrealistic, I'm afraid.
Any SIM-only contract that includes "unlimited Internet" will cost you £20 a month right there. Vodafone give you the phone for free on a £30 a month, 24-month contract, which also included unlimited Interne. That means you are effectively only paying £10 a month for the phone, which means you get the phone for just £240, and that includes two years' interest-free credit thrown in for free. Compare that to the approximately £450 you'd be paying to buy the phone SIM-free. Or, for that matter, compare it to what you would pay if you got an iPhone 3GS on contract from O2. It's actually a very, very good deal. The only reason I didn't opt for that option myself is that Vodafone has an explicit 500MB a month data limit on their "unlimited" Internet deal (and even that isn't bad - Orange is also 500 MB a month, T-mobile is 1GB a month).

Bugger! Didn't know about the Quidco thing
Anyhoo, got mine on the Voda business 30 quid deal. I'm still pleased - unlimited landline is very important to me, and the 500mb data limit is fine for my needs. Plus the 3 month rebate meant I could end my contract with Orange early, without losing the money (still hadx three months to run).
Plus, I've got to say, Voda is a damn fine network. Three times this week I've been with friends on other networks who've lost signal, and Voda;s been rock steady.
The TouchFlo branding's ugly, but that's what XDA's for...

Shasarak said:
Then you are being hopelessly unrealistic, I'm afraid.
Any SIM-only contract that includes "unlimited Internet" will cost you £20 a month right there. Vodafone give you the phone for free on a £30 a month, 24-month contract, which also included unlimited Interne. That means you are effectively only paying £10 a month for the phone, which means you get the phone for just £240, and that includes two years' interest-free credit thrown in for free. Compare that to the approximately £450 you'd be paying to buy the phone SIM-free. Or, for that matter, compare it to what you would pay if you got an iPhone 3GS on contract from O2. It's actually a very, very good deal. The only reason I didn't opt for that option myself is that Vodafone has an explicit 500MB a month data limit on their "unlimited" Internet deal (and even that isn't bad - Orange is also 500 MB a month, T-mobile is 1GB a month).
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Ermm not quite Mr the package in mentioned works out at £26.60 (averaged with discounts), that said the buggers declined my on the credit history

Get your Tilt 2 with 2yr contract for $299 shipped next day

NOTE:
Information in this threat may no longer be as crucial as it was back in Oct 8, when phone was still unavailable for non-business customers. Since Tilt2 was released today, Oct 18, officially, make sure you explore all your options.
Price (WITH A NEW 2 year contract): $299 (NO REBATES), FREE NEXT DAY shipping with FedEx. NO CHANGES TO THE PLAN. AT all. Whatever plan u got - they don't touch it. (I get to keep my $19/mo unlimited data)
So, call this number: 866 499 8008 (corporate)
Tell them that you're not a business customer, but you _SHOULD_ be eligible for the Tilt 2.
They will ask for your number, SSN, etc, and will tell you that you're eligible and they have the phone (if it's not out of stock by that time... mine wasn't).
Say "YA BABY WOOO", then tell them that your wife/friend/cat got this phone thru this line for $299 shipped, NOT the $389 they may offer you. 5-10 minutes of persuasion and you'll get it. NO REBATES by the way.
Give em ur address, card number, boom - get ur phone next day.
Have fun. I'm getting mine saturday morning.
:dancing banana:
P.S: YES i know I posted this deep in another thread as well, but it will be buried in 10-15 minutes.. so to help people out (like me), here it is.
REBATE FORM (thanks to gmischenko): In addition, it seems you can get a $50 Mail-in-Rebate with Tilt2. You may not be eligible, but you should definitely try and send the form in.
Here is the Rebate Form
Oct 18 UPDATE: $199 Tilt2?
JML5150 is reporting that you can get a Tilt 2 for $199 with a new service plan HERE.

HTC Tilt 2 for $279
I was able to get offered the phone for $279 with shipping AND a one-time service credit of $30 or 3 months of a $15 service credit. The $50 mail-in rebate would still be available as well, bringing the total price down to as low as $184 ($279 - $45 - $50). This was calling 866-499-8008 and asking to speak with someone in Customer Retention.
To get this price, I was transferred to Customer Retention (or whatever it is AT&T calls it these days) and explained my situation. I explained that if AT&T could not offer a more competitive price/contract that I would cancel my service as soon as my contract is up (I am a current Premier customer, eligible for upgrade 10/15/2009 and contract ending 12/1/2009).
I declined. The reason: this still required a 2-year contract. Verizon is offering the same phone on a 2-year contract for $149.99 and on a 1-year contract for $179.99. Where I live, the Verizon & AT&T coverage is pretty much the same, as are the service plans/prices and my corporate discount. Therefore, the only distinguishing things are the length of contract and up-front cost for the phone, given the contract length. Verizon wins in both of these categories (not to mention the all black Verizon TP2 looking nicer IMO).
I switched from Verizon to AT&T last year when I got the HTC Fuze for free on a 1-year contract (this was the Black Monday sale on the Premier site the Monday after Thanksgiving). Long story short: I saw this sale about 5 days after I purchased my Fuze at 2-year contract price (1-year commitment because of my Premier discount) and it was a big hassle, but I finally got the first phone returned and my contract changed to 1-year (as was offered on the Premier site). I was excited to switch to AT&T because of the 1-year commitment with 2-year contract pricing, as well as the competitive pricing of AT&T phones vs. the other carriers.
Now I'm up for renewal and this is no longer the case. Everyone I spoke to at AT&T said that 1-year contracts are no longer offered by AT&T direct. AT&T National Business Orders (800-331-0500), AT&T stores, and independent sellers may offer 1-year contracts, but AT&T direct does not. Also, the AT&T price for the phone is more than twice the price that Verizon charges and AT&T can't even compete with Verizon's 1-year contract pricing. After explaining all this to the retention rep she offered me the phone at $279 with 2-year contract and 3 months of $15 service credit).
FYI: Speaking with Paul over at National Business Orders (800-331-0500) he gave me the following prices:
2-year contract: $349.99
1-year contract: $424.99
No contract: $499.99
SO, my plan is to wait a little bit. If the phone price drops to between $150 and $200 soon (or to $0 the Monday after Thanksgiving ) I will consider re-upping with AT&T (after speaking with Customer Retention again). I just can't justify spending AT&T's asking price right now, given that it is so much higher than their competitors and they do not want to offer a more reasonable 1-year contract price.

Excellent advice, gmischenko, once again proves that prices these days are something you wanna fight/threaten/yell about...
Good deal you got there, and definitely everyone should try that Pure/Tilt 2 rebate form to see if you can get $50 MIR.

Got mine ordered. I had to call the business number. She confided that people would call in and then the device would appear on the website for sale. She checked the website for me and the tilt 2 came up. When i looked again it was there for $349. Cant wait. Thanx for the tips. Where can I find the rebate form?

lowreeds said:
Got mine ordered. I had to call the business number. She confided that people would call in and then the device would appear on the website for sale. She checked the website for me and the tilt 2 came up. When i looked again it was there for $349. Cant wait. Thanx for the tips. Where can I find the rebate form?
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Someone with a Pure gotta put one up here for Tilts..

FYI guys, there is at least one person confirming that his data plan was automatically upgraded when he put his SIM into a Pure:
http://www.howardforums.com/showthread.php?p=13090202#post13090202
Says it took about 48 hours to register his phone in the system after he put his SIM in and then he got a text saying his plan had been upgraded.

i'm trying to get that deal gmischenko got or that get it for $199 where one member here said they got it for because he mentioned that Verizon were selling it for that price. tried at least 10 reps and the lowest i've gotten was 388. now they are closed so i guess i gotta wait until tomorrow mourning.

imabored said:
i'm trying to get that deal gmischenko got or that get it for $199 where one member here said they got it for because he mentioned that Verizon were selling it for that price. tried at least 10 reps and the lowest i've gotten was 388. now they are closed so i guess i gotta wait until tomorrow mourning.
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commas are your friend =)
If you're getting $388 without contract, that's pretty good imo.
If you're getting $388 with 2 yr contract, that's way too high.
Mention verizon deals, ask to speak with supervisor.. be polite.. i dunno =)

DarkDvr said:
commas are your friend =)
If you're getting $388 without contract, that's pretty good imo.
If you're getting $388 with 2 yr contract, that's way too high.
Mention verizon deals, ask to speak with supervisor.. be polite.. i dunno =)
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well i didn't really needed commas as i just put a period at the end of my sentences
anyways. i'll have to try again tomorrow as they are closed. well, the premier and corporate lines are closed right now.

imabored said:
well i didn't really needed commas as i just put a period at the end of my sentences
anyways. i'll have to try again tomorrow as they are closed. well, the premier and corporate lines are closed right now.
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Yep, I'm sure u can get it tomorrow.. although u'll probably only get it on Monday.. Well, beats waiting for stores (14-16th) and probably their pricing too.

or call sprint and get for 199. .or go to wmdeals.com 49 bucks
but nice find..
there's a post in the Cdma section titled 199 tomorrow..

tlordon said:
or call sprint and get for 199. .or go to wmdeals.com 49 bucks
but nice find..
there's a post in the Cdma section titled 199 tomorrow..
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... obviously.
Not all of us hate AT&T and want to switch from it.. I found a great option of getting it at a relatively low price, and I posted it for people who can use this.

lowreeds said:
Where can I find the rebate form?
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Click to collapse
Does this link work for you?

I just ordered on the premier line number (called it in)
$349.00 is what I was given for pricing on the phone. She didn't know if I'd get another $50.00 rebate on that or not .. I decided I didn't care.
She did NOT ask anything about my data plan, or adding data to my plan. I ordered on my wife's number that does not have data on it.
Next day shipping was $14.00, but I'm expecting it next day anyway since I'm one day shipping from Memphis. I didn't want to chance it, and I figure next day delivery is more likely to deliver on a Saturday.

Yeah guys, I think the reason they are not asking anybody about their data plan is because the system is changing it automatically after it detects your IMEI.
Post back after you get your phones and let us know if your data plan changed (after the Online Account Manager detects your new phone).
In that other threaqd, the guy said it took about 48 hours of his SIM being in the new phne for the system to detect his Pure. he then received a text message saying his data plan had been upgraded.
He was not under contract, and bought the Pure at the no commit price (full retail).

Called the Premier number twice again. I had called yesterday and said what OP did, and was told they were backordered.
The first time, I was told I couldn't order it on the phone due to pricing inconsistencies. The second time, I was told it wasn't available until the 18th.
I suppose I'll just wait for the consumer launch?

RacerX10 said:
I just ordered on the premier line number (called it in)
$349.00 is what I was given for pricing on the phone. She didn't know if I'd get another $50.00 rebate on that or not .. I decided I didn't care.
She did NOT ask anything about my data plan, or adding data to my plan. I ordered on my wife's number that does not have data on it.
Next day shipping was $14.00, but I'm expecting it next day anyway since I'm one day shipping from Memphis. I didn't want to chance it, and I figure next day delivery is more likely to deliver on a Saturday.
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same here, ordered late yesterday afternoon through premier. $349 + $14 for next day.
finally

just called again and was told that they are not allowed to sell it until the 18th because of the price inconsistency. she said that on the 18th, everyone body will be able to get the phone for the price that premier customers are getting it for. i'll try again in a few minutes.
UPDATE: so after calling a hundred times, i got tired of getting the 388 price and all that crap. so i said ''F it'' and called retention and told them i wanted to cancel all 5 of my lines because they are selling it for almost double the price of verizon. the guy went to go check something and came back and said that he could do it for 259.00 with the upgrade fee waived, free overnight shipping(i tried to use a rebate card i got from att but he said that it all has to be on ONE card, so he waived the 15.00 overnight shipping) also got a early upgrade so i just used it on a line that wasn't due for an upgrade until 2010.
Also, i asked for a tracking number but he said that the system wasn't showing a tracking number, but he gave me a conformation number and told me to call one of the ATT lines or something along those lines and give this to them and they should be able to tell me where my package is and so forth. my question is does anyone know how this work? which ATT line do i call? preimer or business? thanks

SaltyDawg said:
Yeah guys, I think the reason they are not asking anybody about their data plan is because the system is changing it automatically after it detects your IMEI.
Post back after you get your phones and let us know if your data plan changed (after the Online Account Manager detects your new phone).
In that other threaqd, the guy said it took about 48 hours of his SIM being in the new phne for the system to detect his Pure. he then received a text message saying his data plan had been upgraded.
He was not under contract, and bought the Pure at the no commit price (full retail).
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My rep specifically said that they will NOT change the plan, as this is an "Equipment Upgrade Only".
Besides, I will try to use my old Simcard, as I always do at an upgade..
I'll post with results once I get it (it's out for delivery, will have in withing a couple of hours).

Kawinma said:
Called the Premier number twice again. I had called yesterday and said what OP did, and was told they were backordered.
The first time, I was told I couldn't order it on the phone due to pricing inconsistencies. The second time, I was told it wasn't available until the 18th.
I suppose I'll just wait for the consumer launch?
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Click to collapse
I'd keep calling, for some reason this phone's launch for AT&T is a total mess, every rep has different information.. Keep calling, talk to their supervisor, put up an order to ship once available.. Maybe it will help.

[Updated 11-07-09] Tilt2 for cheap

I've tried CS, primere CS numerous times but "due to your account" so they say I can't get the phone for cheaper than 350. Is there any other way to get it for cheap? I notice Tilt 2 is on letstalk.com for $200 but I've heard horror stories about them. any other suggestions?
Edit 1:
I've been searching for the best deal to get a Tilt2. So far buying from the internet gets you the best deal because AT&T retail store and their customer service do not have a price match policy so you're stuck at paying $349.99 with $50 MIR. Few are able to buy at lower prices but had to talk to numerous CSA so YMMV. There are many websites you can buy from but only from 2 original companies, 3 if you count Amazon. All the online stores seem to point to either wirefly or letstalk.
Wirefly Advertise the Tilt 2 as "Tilt 2 Mocha" and charges $199.99 regardless plan or add a line so I'm not going to waste any time on explaining how to get the Tilt 2 Mocha for cheap. Other online stores that use wirefly that I can find are mobiledia, cellstores, Newegg, Best Buy, and Searswireless. There may be others so if you find them post it in this thread. I will occasionally update this thread.
Amazon advertise the Tilt 2 for $149.99 for new account and 224.99 for renewal in case anyone wants to know.
I will concentrate this thread on letstalk and its Subsidiaries such as intomobile, crutchfieldwireless and especially walmart. Again, there may be others so if you find them post it in this thread. I will occasionally update this thread.
Alright down to the goods.
letstalk has many prices for the Tilt2 depending on your account.
$549.99
To buy the phone out right.
$199.99
new family line 2-5
Renew family line 2-5
$99.99
New 900 minute individual plan
renew 900 minute individual plan
New 700 minute family plan line 1
renewing your family line 1 700 minutes.
Was FREE!!! but now $99.99
New 1400 minute family plan line 1
New 2100 minute family plan line 1
New 3000 minute family plan line 1
New 4000 minute family plan line 1
New unlimited minute family plan line 1
New 6000 minute family plan line 1
renew 1400 minute family plan line 1
renew 2100 minute family plan line 1
renew 3000 minute family plan line 1
renew 4000 minute family plan line 1
renew unlimited minute family plan line 1
renew 6000 minute family plan line 1
Free!!!
New 1350 minute individual plan
New unlimited individual plan
renew 1350 minute individual plan
renew unlimited individual plan
Taxes
For new accounts, letstalk pays for your sales tax. For renewal, you have to pay for the sales tax. If you live in CA or TX you pay for the sales tax of the phones full price before discount.
Additional $25 off!!! (doesn't work if you're getting the Tilt 2 for free or no equipment charge)
When you're renewing your family plan you have to upgrade 2 phones. The second phone is priced much higher than advertised price. If you have pay for the phone (not sales tax) you can try "25RAFPCVER1
" to get $25 off.
>>> 25RAFPCVER1 <<< coupon code
Additional 2-5% off your total bill!!!!!! (I dont know how many percent but most likely 2%)
set up a bing.com account
log into your bing.com account and goto shopping then cashback stores
click on W then goto walmart store.
A popup will appear that tells you "Your purchase during this visit to Walmart will earn you 2-5% cashback. Make sure you see this popup before it takes you to the walmart store.
Once you're at the walmart store goto eletronics > Cell pHones
Additional info
Don't forget to enter the $25 off coupon code.
Double check your order and make sure it is exactly what you want before you pay for it.
Do not stop at any point and finish the order by phone. If you do you will lose the bing cashback.
Instead, pay for the order online then call walmart/letstalk. It may be helpful to check on the "Order by Phone" and get the session number when you call.
bing cashback takes 60 days to clear so think of it as a rebate.
This info is good as of 11-07-09

what do they mean by due to your account? is something wrong with ur account?
I wasnt even eligible for upgrade and i got it for 249 and a 50 MIR

xdeslitx said:
what do they mean by due to your account? is something wrong with ur account?
I wasnt even eligible for upgrade and i got it for 249 and a 50 MIR
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How did you manage to get that price. Even I am not eligible to for an upgrade. I contract is till next year Nov. I called the CS several times, and managed to get the price for 350 + 18 (upgrade fee) + tax + new 2 year contract from the day I buy the phone. Yesterday I was not able to order it as all the systems where under maintenance.
When is your contract going to end?

Maybe they changed the price since its available for everybody now and its listed in the website.
I got it before it officially came out. Just kept calling premier even though im not premier.
I guess YMMV...depends on how nice ur CSR that you talk to is.
I had to talk to many people before I even got someone who knew about the phone.

There's nothing wrong with my account. I have a primere account with pretty good monthly discount. I guess since I get monthly discount, they wont discount the phone.

Just got off the phone with Premier CS... told them to price match walmart.com's $199 upgrade price (which they did)...they also waived my upgrade fee and gave me free overnight shipping ...I still plan on sending in the $50 MIR...and I managed to keep my 2 year old cheaper rate plan all in the process.

UTZorro said:
Just got off the phone with Premier CS... told them to price match walmart.com's $199 upgrade price (which they did)...they also waived my upgrade fee and gave me free overnight shipping ...I still plan on sending in the $50 MIR...and I managed to keep my 2 year old cheaper rate plan all in the process.
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Another example of YMMV...it just depends who you talk to and how now they want to be when you talk to them

cproaudio...dont be fooled!!! I got the deal in my above post and I have a 24% monthly discount

Just keep trying you'll find someone who will match the price for you eventually

im sorry, but what is this company you are trying to order from? do you have a link?

husker91 said:
im sorry, but what is this company you are trying to order from? do you have a link?
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AT&T Premier... but if you dont have a business acct with them, you can always go to www.walmart.com

UTZorro said:
AT&T Premier... but if you dont have a business acct with them, you can always go to www.walmart.com
Click to expand...
Click to collapse
Even if you dont have a business acct you can still order from premier...thats how i got mine last week and i dont have premier

Forget AT&T and just get it from Walmart. Right now the phone is around $100 with a plan.
http://www2-walmart.letstalk.com/product/product.htm?prId=35844

cproaudio said:
I've tried CS, primere CS numerous times but "due to your account" so they say I can't get the phone for cheaper than 350. Is there any other way to get it for cheap? I notice Tilt 2 is on letstalk.com for $200 but I've heard horror stories about them. any other suggestions?
Click to expand...
Click to collapse
I just did this through walmart which redirects to letstalk.com, what are the horror stories?

Methadras said:
I just did this through walmart which redirects to letstalk.com, what are the horror stories?
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Dont worry go ahead and order because i have ordered phones from them as well as my buddies but make sure stay on the same plan for 181 days else they will do the charge back since they will not get their commission from ATT. As long as you dont play around with the rules you will be just fine

Methadras said:
Forget AT&T and just get it from Walmart. Right now the phone is around $100 with a plan.
http://www2-walmart.letstalk.com/product/product.htm?prId=35844
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Is there a way to do this while staying on the current plan you have? The current plan I have is a 1100 minute family plan for $70 that is no longer available. The site has "2-yr service contract renewal" as an option, but when I select it I still get brought to the plan selection screen.

vikramdhani said:
Dont worry go ahead and order because i have ordered phones from them as well as my buddies but make sure stay on the same plan for 181 days else they will do the charge back since they will not get their commission from ATT. As long as you dont play around with the rules you will be just fine
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Click to collapse
Yeah, I don't plan on moving around. I've been with this plan for nearly 10 years when it used to be Pac Bell Wireless. However, in the order confirmation email I just got, they do show that I will be charged $80 for my contract extension. I don't understand why I'm being charged for the same plan I already have. Looks like I'll have to call AT&T and walmart/letstalk about this and get it sorted.

adawg120 said:
Is there a way to do this while staying on the current plan you have? The current plan I have is a 1100 minute family plan for $70 that is no longer available. The site has "2-yr service contract renewal" as an option, but when I select it I still get brought to the plan selection screen.
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Click to collapse
That I don't know. However, I was on the 700 minute family plan and then I put my kid on it and bumped it to the 1400 plan, but I've been on that plan for a couple of years. The difference in cost between 1100 and 1400 is $10, but you should call them and see if you can just get the phone. That's what I did, but you have to be clear that you just want to extend your current contract, not get charged for the extension, and just get the phone only. Pay attention to the invoicing you get through email and make sure there are no extra charges.

Most problems are people trying to 'cheat' the system for the lower price.. others are just bad luck (product damaged in transit, for instance.. or defective unit)
Orrr someone doesn't remember exactly when they got the phone and then they switch to a family plan, or lower their minutes, and get a $300 charge on their credit card a few days later... which is nearly impossible to 'fix' since you can't force at&t to repay the 'store' the commission...
That said, if you're smart (and a bit lucky) you can make out like a bandit.

Methadras said:
I just did this through walmart which redirects to letstalk.com, what are the horror stories?
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Here's one. I bit the bullet and ordered the phone yesterday. The website shows $199.99 but backordered til 10/23. I got a text today saying that my smartphone is activated and if smartphone data plan is omitted, an appropriate data plan will automatically added to my plan. I dont care about the data plan because I already have it for my tilt. Today I check this thread and someone posted a new price of $99.99. I checked the walmart letstalk site, sure enough the price is 99.99. I called the lady that took my order. She basically told me to phuq off since the phone has already shipped. She said I can try customer service and I did. Again she said once the phone is shipped theres nothing she can do. I told her that I want to cancel the order. She said go ahead. She kept trying to hang up the phone by saying is there anything else I can help you with. I said yeah you can refund me $100. SHe said no but anything else?
Some people might say you ordered it at 199.99 why are you *****ing about the price now. I'm *****ing because the order was placed less than 24 hours ago. The phone was backordered til the 23. sales lady told me that they would ship both phones at once. I was under the impression that I have til 23rd to change my order because the site listed it as backordered til 23.
Now I have to cancel my order, ship the phone back, wait til my account is reverted back to upgradable status and reorder the phone again which will probably take 2-3 weeks.

TMobile website broken

I've been trying to order my Desire from the TMobile website this morning, and every time I get to the checkout I get a "Something went wrong" error message, and no indication on what to do to fix it.
I've tried several times using different browsers in case that was the problem but no joy.
The TMobile "contact us" webform is next to useless as well, unless you are already a customer.
Anyone else had this problem? I dont want to ring them up to take out the contract, as I want the Quidco cashback!

Which contract are you going for ? Most people who have got thr 24 months £10/month have got them to knock £40 off the phone cost (paid £124 instead of £164). Just mention that mobilephonedirect are doing it at that price. Better than quidco

saquib said:
Which contract are you going for ? Most people who have got thr 24 months £10/month have got them to knock £40 off the phone cost (paid £124 instead of £164). Just mention that mobilephonedirect are doing it at that price. Better than quidco
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I'm going for the 18mth £20/mth 300min/300text (plus unlimited internet and flexible booster, which will mean unlimited texts for me), £129 up front for the handset. I think this is the best deal for me, I dont want a 2yr contract, nor do i want to pay any more than £20/mth, plus i need about 200min and 1000 texts.

Now managed to complete my order, via my G1 - TMobile must've fixed the problem

T-mobile UK has left a bitter taste in my mouth...

I couldn’t be more chuffed with my Desire and the deal I got with T-mobile UK as a new customer.
However I just tried to upgrade my mums contract as she is well overdue for a new contract and phone... near 30 or so months when she had a 18 month contract.
Anyway. I call them up from her phone to get the desire. But I found myself faced with unhelpful and indifferent retention blokes who 1 issues insanely bad deals and 2 wouldn’t make any deals...
When I got my phone I managed to get the phone at 89 quid on a 20 quid a month 24 month contract. 600 minutes 500 texts 3gb data and a booster.
I was expecting to at least be able to get something similar for my mum... ohhhh but no.
They wanted to give the phone for free but only on a 35 quid a month contract. I managed to talk them down to a 30 quid a month contract.
But if I wanted the contract like mine at 20 quid a month they wanted to charge 380 pounds for the phone.
380... that’s 19 quid shy of the full retail price of the phone.
They were in no way willing to budge. I tried to explain to them how odd it was that I was able to get such a great deal and my mum not. And that the price they where asking was just short of full retail price. But they didn’t care.
I remember when the desire came out some one here managed to get the phone for free on 15 quid a month with a similar contract to what I had...
Gone are those days. T-mobile seem to be back at screwing over there current customers. Which was why I left them in the first place years ago.
Anyone else had any trouble?
Anyone know ways of getting around this? I rather keep my mum with T-mobile as she needs the good dataplan…
Nutsy

Did you call the upgrade team? They are usually pretty useless. Call (if you already didnt) T-mobile choose the option you are 'leaving them'. You will then be in touch with people who normally can do decent deals as they dont want you (or your mom) to leave.

I think thats who the retension team is... at least thats what they called themselves when i asked them

Well i just tried to cancel... it went to the same retentions department as before i even spoke to the same person i spoke to before...
This time there now denying the 380 pound figure... But are willing to sell the phone at 240 quid on the 20 a month contract and 140 on the 25...
I honestly think there just randomly choosing numbers.
Anyway got a PAC code. We might still take up the 30 quid a month deal but one of the main reason for the 20 deal was we wanted to bring our costs down.
Ill just have to look around for a bit… Got 30 days to do it.

Go to a store - they have commission to earn.

Do you have any rival deals you can quote to them? When I was renewing my contract I got the best deal by quoting various deals I'd seen online and I ended up getting the phone for free and the price plan a couple of quid cheaper a month than anywhere else I'd seen. Didn't have to press to hard.

where you a returning customer?
Also what deals have you found online... Orange done seem to have the phone yet. And Voda dont seem to have any good deals and not selling the phone for under 30 quid a month.

I had exactly the same experience with them!
They just weren't willing to budge at all and would only offer me the phone on a £30 or more contract so I cancelled and have ordered from elsewhere!
Phil

Upgrade through mobilephonesdirect or mobiles.co.uk, they offer great deals like 20 quid a month etc etc, that is what I did

Yeah I had Vodafone 18month contract in its last month with my Touch HD. Tried to get upgrade with them for the desire and got very similar results as NutsyUK. So decided to get it from www.mobilephonesdirect.co.uk on T-mobile for £25 p/m on a 24 month contract.
The best part was I got 900 mins, unlimited texts, and full unrestricted web n walk data package as my booster. I would just take out a new contract with www.mobilephonesdirect.co.uk and just port your number over

NutsyUK said:
Well i just tried to cancel... it went to the same retentions department as before i even spoke to the same person i spoke to before...
This time there now denying the 380 pound figure... But are willing to sell the phone at 240 quid on the 20 a month contract and 140 on the 25...
I honestly think there just randomly choosing numbers.
Anyway got a PAC code. We might still take up the 30 quid a month deal but one of the main reason for the 20 deal was we wanted to bring our costs down.
Ill just have to look around for a bit… Got 30 days to do it.
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Vodafone were asking for £100 with £25 per month, or £50 with £30 per month when I tried my local shop!

It's their iPhone. Which makes it very difficult to get a good deal.
Personally I'd never sign up for 24 months and pay a fee towards handset.
You're better off actually signing up to voda for an iPhone, or t mobiles next best phone free on 18 month. Put it straight on ebay and buy sim free desire. You might even make a profit

I'd rather stick with tmobile than go to voda... vodas has terrible data... 500mb a month thats it...
tmobiles data with androids is 3gb... i think there standerd data plan thats given to retailers is 1gb

You can get it from somewhere like Mobile Phones Direct on an TMobile contract.

jfran said:
Vodafone were asking for £100 with £25 per month, or £50 with £30 per month when I tried my local shop!
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That sucks, I got offered £20 per month and no charge for the phone.

Have just got Vodafone deal (did the deal over the phone - this is a discounted £35 / month tariff) - New Customer - Free HTC Desire, 18 month contract, £25.50 / month for 15 months, £35 / month for 3 x months, 600 minutes, unlimited texts and unlimited data (500 mb - but apparently not chargeable unless Gbs over your allowance regularly).
2 x weeks ago (over phone) was offered T-Mobile deal, new customer, 18 month contract, £20 / month, £107 for HTC Desire, 300 minutes, 300 texts, unlimited internet plus free Bolton: i.e. choice of free t mobile calls, landline or unlimited texts.
If T-mobile are charging such a ridiculous amount for the phone now either wait until the prices settle down again (maybe they have hiked the price due to the shortages? Or go elsewhere.
Clearly they are not offering a competitive deal.

http://www.mobilephonesdirect.co.uk/Brands/HTC/b509/n443/p31043.aspx

it sounds like T-Mobile have changed in the last month.
on 30th March i just called the upgrade team and got the phone for £40 on a £15 a month contract.

Going back to the OP's comments, as you said it was an upgrade, it would also depend on you Mothers history with T-mobile. How much she spent a month, how much her previous handset was worth and of course T-mobile offset the cost of this in with the monthly payment. Add on to this (not that I am suggesting anything) her credit worthiness, has she always paid on time, ever missed a payment, is she a high user - in that does she generate profit for T-mobile.
No operator gives handsets away for free, especially when so new and in such demand from those willing to pay. They also tier the pricing dependant on the customers usage and how much they will rake back in, length of contract etc. It is never so cut and dried between 2 different users as they both have different profiles from the operators perspective.

She was with them for 26 months on a 18 month contract. She always paid on time. I think there was one time a credit card wasnt updated so one payment was missed but that was quickly fixed...
she had a diamond before.
I would say this would be a fair a normal upgrade... but it seems this no desire for contracts under 30 quid is a new thing. blanket across the board...