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I just traded my fascinate with jdkzombie for his Droid Incredible 2, it was a warranty replacement (came to me with the screen protector and all that jazz). It worked flawlessly for a few hours, then the phone was dropped on my carpeted floor (about 4 feet drop), and the troubles began...
Issues with my phone:
1. Proximity sensor is busted... If the screen turns off via the proximity sensor, it will not turn back on. The Soft Keys remain lit and the phone is functional, but it just freezes and cannot be turned on/off, it needs a battery pull.
2. Phone will occasionally freeze and become completely unresponsive.
3. Occasionally when booting, the phone will freeze on the HTC screen and there will be a red light coming from the left side near the proximity sensor.
It is running the newest OTA update from VZW, soo...
any ideas? It's been factory reset several times, but the
Sounds like a dud may be a factory defect
Sent from my ADR6350 using Tapatalk
Bro, I purposely roll my phone down the stairs for fun like twice a day (I'm 17, let me have fun while I'm still a kid), and that's about a 10 feet roll down, and nothings ever happened. Yours might be a lemon, and lemons are sour.
Sent from my ADR6350 using XDA Premium App
ugh... Idk what I need to. FML...
new problem... **** this shizzz. what do I need to do?
Call and try and get a CLNR haha
I wasn't the original purchaser, but the guy I did buy it from is the man and he is helping me as much as possible. It's some serious BS that the phone was sent to him (then to me) ****ed up and they still refuse to help... It was literally a new phone, had all the labels and everything still on it, but it still ****ed up.
Mine got really weird after a drop. Different symptoms from yours, but still badly unstable. The micro sim beneath the battery had moved just slightly. I reseated it, and it's been fine since.
Don't know if that will help you, but it's worth trying.
Sent from my ADR6350 using XDA App
Hello everyone,
Basically went to unlock my phone today and touch screen is not responding, however the hardware buttons work fine. Now i've done some research and found other posts of people with the same problem, however their touchscreen problems seem to be fixed(temporarily, at least) with a battery pull.. mine however is still unresponsive after half a day and multiple battery pulls.
Id rather not have to send in for certified to replace an otherwise perfectly working phone.
Any ideas/suggestions would be greatly appreciated!
bigdeezer20 said:
Hello everyone,
Basically went to unlock my phone today and touch screen is not responding, however the hardware buttons work fine. Now i've done some research and found other posts of people with the same problem, however their touchscreen problems seem to be fixed(temporarily, at least) with a battery pull.. mine however is still unresponsive after half a day and multiple battery pulls.
Id rather not have to send in for certified to replace an otherwise perfectly working phone.
Any ideas/suggestions would be greatly appreciated!
Click to expand...
Click to collapse
are u undervolting?
Nope, sorry forgot to say. Completely stock never unlocked or rooted.
Also i tried getting into recovery to try and do a factory reset but when i select recovery i just get the android on his back with the red triangle..
so instead i just went through the steps and unlocked the bootloader and booted up (in order to give me the factory reset without having to touch the screen)
It unlocked and booted up fine but still no response..
No new recent app installed and never had this happen before.
Mine did this after a few days of owning it, and luckily the store took it back and swapped it out with a perfectly working unit. Is yours within a few weeks of purchase?
Figured this out randomly. Remove battery cover. With phone turned on, press on the area to the to the left of the camera lens until the screen is responsive. My screen becomes unresponsive when the phone is dropped and this fixes it.
dailong said:
Figured this out randomly. Remove battery cover. With phone turned on, press on the area to the to the left of the camera lens until the screen is responsive. My screen becomes unresponsive when the phone is dropped and this fixes it.
Click to expand...
Click to collapse
hrmm this does not seem to fix either. I also have never dropped my phone, although this seems to be worrisome if the issue is hardware related.
@ tmellen i purchased the phone from amazon and am a few days past my return date :-/
Guess ill just give them a call and hope for the best. Thanks for the ideas everyone.
(update) called amazon and they are sending me a brand new phone.
Knowing this i thought i'd try dailong's method again only this time i was quite a bit more "rough" with pressing down on that area, and it actually worked!
Ill still be taking the new phone once it gets here but for anyone who is having this problem there's a sweet spot on the left edge of the phone towards the top (looking at it with the back cover off) there should be a circle shape. press on that area really hard and it should fix.. weird
Experienced the same on my GSM version a few minutes ago. I had to call my mobile to get it to respond. After that it worked again as normal. I'll see if I get this issue again in the next few days. Hope it's just random
Had the same happen earlier to mine and I was on AOKP. I've had this happen to other phone before, shouldn't be a a cause for alarm unless it happens very frequently. Btw, next time it happens to me I'll give that left side of the camera trick a try.
mine got fixed by removing battery.
My phone seems to have some kind of issue. Starting this morning, my phone rebooted twice without me doing much of anything to it - I clicked the power button to check the time, and doing so caused the phone to reboot. I waited for it to reboot, and when I clicked the power button again, it rebooted once more.
Now, whenever I click the power button, the phone won't wake. I can wake the phone and use it normally by pressing the volume keys, but I can't put the phone back to sleep. My phone is still randomly turning off and rebooting as well. Right now, it's off and I can't turn it back on because the power button isn't responding. I have to plug it into the computer/wall to actually turn it on. Does anyone know what's going on?
At first I thought it was a faulty power button, but I've no idea what to think now. I'm running Calks E4GT 3.
For the time being, I'm using Smart Screen Off, which is working great. I can live with this, but my phone is still likely going to reset, and I have no idea why.
IceCatraz said:
My phone seems to have some kind of issue. Starting this morning, my phone rebooted twice without me doing much of anything to it - I clicked the power button to check the time, and doing so caused the phone to reboot. I waited for it to reboot, and when I clicked the power button again, it rebooted once more.
Now, whenever I click the power button, the phone won't wake. I can wake the phone and use it normally by pressing the volume keys, but I can't put the phone back to sleep. My phone is still randomly turning off and rebooting as well. Right now, it's off and I can't turn it back on because the power button isn't responding. I have to plug it into the computer/wall to actually turn it on. Does anyone know what's going on?
At first I thought it was a faulty power button, but I've no idea what to think now. I'm running Calks E4GT 3.
For the time being, I'm using Smart Screen Off, which is working great. I can live with this, but my phone is still likely going to reset, and I have no idea why.
Click to expand...
Click to collapse
I'm no expert but when that happened to my phone I had it replaced. Turned out to be a faulty power button...
Sent from my SPH-D710 using xda premium
I was thinking about it, but I'm certain it's out of warranty. My contract expires this November, so I'm really hoping that's not the case.
It's your phone a year old or older?
Do you still have the original battery?
Pp.
sent from a jellybean filled epic touch.
It is. I've had my phone since November 2011. I do still have the original battery, though the battery is pretty much shot. It had overheated (it was charging underneath some comforters), but a few days later the battery came back on, and I've been using it ever since. I'll get a new battery, but do you think that's what the problem is?
IceCatraz said:
It is. I've had my phone since November 2011. I do still have the original battery, though the battery is pretty much shot. It had overheated (it was charging underneath some comforters), but a few days later the battery came back on, and I've been using it ever since. I'll get a new battery, but do you think that's what the problem is?
Click to expand...
Click to collapse
You can definitely try changing the battery, but also if you have insurance on your phone you should be able to call sprint and have them exchange it. I did it not too long ago and I had my phone since day one. I'm positive that my warranty was expired but I still had insurance on it. They sent me another one 2 days later.
Sent from my SPH-D710 using xda premium
I would definitely say yes, you need a new battery!
Amazon is your best bet. Anker makes a good battery.
Pp.:beer:
sent from a jellybean filled epic touch.
How much did that cost you? I might have insurance on it, but I have no idea. I remember replacing one of my previous phones and it costing $50.
IceCatraz said:
How much did that cost you? I might have insurance on it, but I have no idea. I remember replacing one of my previous phones and it costing $50.
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Click to collapse
To be honest they didn't even charge me..lol. All I did was call sprint, told them that my power button wasn't working,they asked if it had any water damage. I told them it didn't and she asked if I had insurance,told her I did and she simply said no problem, asked for my address and said you'll have another device in 2 to 3 days. Received it in 2 days returned the other one no questions no fee..
Sent from my SPH-D710 using xda premium
From Amazon about $12.00 plus shipping. Samsung Epic 4G Touch 1800 mAh Standard Battery ..
Pp.
Transmitted from another galaxy with a Jellybean infused P-5113 full of Unicorn porn.
My phone started that 3 days ago. Power button failed. I have 8 batteries so it wasnt that. Id put battery in and it would boot up without touching button. Then power off. I had insurance send new one. They gave me new not refurb and it works day and night difference better than old one
Sent from my SPH-D710 using Tapatalk 2
I'm most definitely sure it's your power button going broke.
Battery issues usually make your phone flicker like auto brightness is adjusting before shutting off. And so on.
A battery issue wouldn't make your phone reboot by itself when touching the power button.
My friend use to have power button issues like what the OP stated. I told her, her case is causing it(she had one of those cases that block the power button and volume button with rubber) we took the case off left the phone alone for a day and the power button worked correctly. I since have cut out the rubber to her case.
Sorry about the long post
I've known 6 ppl with the E4gT in the past 3 months that have Power button issues. I usually can spot them now.
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Seems a lot of people are having power and battery related issues. I've had my e4gt for around a year and my battery is going out. Had 2 ordered today so hopefully no more problems. Lay your battery down flat on the table if it's bulged or misshapen then it's bad. They're only like 10 bucks on ebay.
Sent from my SPH-D710 using xda premium
Sounds like what Im experiencing is the power button issue as welll; phone wakes up on and off by itself, power button doesnt always wake up or put the phone to sleep (or brings up power menu), and random reboots. So assuming this is the case for me too, and with insurance, will I have any issues trying to get it fixed if my phone is rooted? Or just make sure I have unrooted my phone and made stock before I take it to Sprint and Ill have nothing to worry about it then?
CylonWolf said:
Sounds like what Im experiencing is the power button issue as welll; phone wakes up on and off by itself, power button doesnt always wake up or put the phone to sleep (or brings up power menu), and random reboots. So assuming this is the case for me too, and with insurance, will I have any issues trying to get it fixed if my phone is rooted? Or just make sure I have unrooted my phone and made stock before I take it to Sprint and Ill have nothing to worry about it then?
Click to expand...
Click to collapse
It is always best to go back to stock. They will likely charge you $50 for it though so it is actually cheaper to go to http://mobiletechvideos.mybigcommerce.com/samsung-epic-4g-touch-power-button-repair/. No need to go back to stock with them and they do great work.
Sent from my SPH-D710 using xda app-developers app
graydiggy said:
It is always best to go back to stock. They will likely charge you $50 for it though so it is actually cheaper to go to . No need to go back to stock with them and they do great work.
Sent from my SPH-D710 using xda app-developers app
Click to expand...
Click to collapse
I believe my power button is going out too. It does the rebooting cycle like others have mentioned and simply rubbing my finger across the button (without pushing it) will cause the phone to turn on and off.
I currently don't have insurance on my phone. Sprint sent out an email a couple of weeks ago about Insurance Open Enrollment. Anyone know if I can enroll now and turn around and take my phone in for repair (unrooted of course)?
Thanks
There was a thread on the power button issue on the Sprint.com forums, and a poster claimed he didnt pay anything for the repair and didnt have insurance (I guess because its apparently a known/common issue now). I figured with the open enrollment it might be worth $8 just to make sure Im covered, although apparently you have to wait 3 days after you signup (Jesus waited 3 days, so I guess I can too huh?). If its a known issue with the phone that is apparently at least somewhat common, I see no reason Id have to pay $50 to have it fixed.
****. This just started happening to me this morning. Phone was working just fine. I am just running stock rooted and now seems like everytime i try to turn off the screen the phone reboots. I have never dropped this phone. I dont have any insurance policy from sprint. Do you think there is anything they will do with this phone?
dbldown768 said:
****. This just started happening to me this morning. Phone was working just fine. I am just running stock rooted and now seems like everytime i try to turn off the screen the phone reboots. I have never dropped this phone. I dont have any insurance policy from sprint. Do you think there is anything they will do with this phone?
Click to expand...
Click to collapse
My reboots started happening earlier this week. I'm running the JB GB08 rooted leaked release. I called Sprint this morning and added the insurance coverage since open enrollment runs through the end of March. I plan on taking the phone into Sprint over the weekend after I reinstall the office ICS release build.
Hi all,
I'm having trouble with my Telus Samsung Galaxy S2x. I was coming home from work on Wednesday and was listening to music at the time. I turned on my phone, went to text messages, the phone makes a really harsh and nasty noise (the music cutting out) and the phone shuts off. I instantly took out the battery and turned the phone back on again. It got to the boot screen and then rebooted itself and started to vibrate in 2 second intervals on a black screen.
I did some research and it seems like it could be a power button issue? The phone thinks you're turning it off and on again in an infinite loop. At first, I thought it was a battery problem (it still can be without testing a new battery) but I took out the battery and tried turning it on with just the power from the wall, and the same thing happened again. I have however, been able to get into Recovery/Download mode for about 2-3 seconds before it reboots and vibrates. There has also been times where I got as far as into the OS on the lock screen before it rebooted. For the most part it's usually gives up on the boot screen. I should probably note that I'm not a Telus customer, I bought the phone through a friend that worked there and used it on Wind.
My phone is rooted and I have Slimbean 3.0 installed on it - if that helps at all. I was wondering if anyone else had the same problem as I do and what they did to fix it. I'm not too too concerned about the phone (in terms of getting it refurbished). It's the data on the phone that I need to recover if getting it refurbished is my last option. That being said, I am running out of options and any help is greatly appreciated!
Thanks guys!
It is indeed a sticky power button issue. You can get it replaced or u can try to unstick it urself. Don't know where or how much. Try a needle to clean around the outside of the button. Try to rub alcohol to dissolve residue. Try to leave the phone off and water protected while in the freezer for 20-30 minutes and hope for shrinkage that'll loosen the power button. Weird but I heard it worked for someone.
Sent from my SAMSUNG-SGH-T989 using xda app-developers app
Just had the same problem a couple days ago. Fixed it myself You can try everything what he ^ said. Good tips! Just make sure you know what you're doing before you open it. (I didn't though, just watched a youtube video of screenr eplacement in 270p and started )
Sent from my fixed SAMSUNG-SGH-T989 using xda app-developers app
hi there! a week ago I bought my note 2 an it was perfect! but last Wednesday I took it from the table to answer a whatsapp and just after I unlock it, the screen turned black... I thought it was a. sudden restart...but no! notification light was blinking and when I pressed the power button soft keys turned on and off like normally does...I took off battery but nothing... the touch function was fine because I could hear lockscreen sounds... after long hours the screen came back, first with a yellowish tint all over, then normal and then after few hours black again... I send it for warranty repair but Ijust wanted to know if someone else has have such problem?? thanks in advance and sorry for bad English!!
My brother faced the same problem with his Galaxy S3 because he dropped the phone on a hard floor.The screen went black and didn't come on.So he took it to service center.The service center guy said it was due to screen's connection dislodging from the motherboard and repaired it for free.
thanks!!! well at least your brother's dropped... mine didn't...I hope mine could be that easy to fix!!!
I hope the same for you bro
Sent from my GT-N7100 using XDA Premium HD app
Same problem
I have a rooted Note 2 with DN3 V5.2 Rom, suddenly while using what's app the screen went blank all of a sudden. The screen is still responsive to touch however the display is not coming up. Any idea what the issue might be??