Phone not charging - Verizon Droid Incredible 2

So my friends DINC 2 won't charge. This just started. Her phone is completely stock and unrooted. She already bout a new charger tried a different outlet. Nothing is working. Anyone know if it could be a software issue? I'm thinking the micro usb port is damaged in someway.
Sent from my DINC2 in Yuma, AZ

Probably the port. I had to exchange my daughters for this very reason.

sacnotsack said:
So my friends DINC 2 won't charge. This just started. Her phone is completely stock and unrooted. She already bout a new charger tried a different outlet. Nothing is working. Anyone know if it could be a software issue? I'm thinking the micro usb port is damaged in someway.
Sent from my DINC2 in Yuma, AZ
Click to expand...
Click to collapse
I dropped mine and that's what happened to me.
Or maybe your battery went out. Either way I would get a new phone.
Btw what is up with HTC and charging ports..format the Eris now this!? Lol
Sent from my Incredible 2 using xda premium

That's what I figured. She's got a new one on the way. VZW wouldn't give her one on the spot. They were out..... And ordered one for her
Sent from my DINC2 in Yuma, AZ

Related

[q] what can i do?

Ok I have a STOCK HTC EVO 4G that has never been rooted or anything. For some reason it WON'T mount as disk drive but will charge and everything else normally! I'm on the LATEST sprint OTA too. Can anyone offer any advice or help. I have also tried HARD RESET, FACTORY RESET, & BATTERY PULL. There is also no port damage, I have never dropped phone in water or anything else either. People please help, I also have insurance with sprint
Sent From KaoMinerva
Try a different cord and make sure u have the drivers for you're computers os
Sent From My Pocket
Have you tried turning usb debugging on?
Edit: While I was in line at Sprint to get a replacement, I saw a guy that took his in for the same problem. They couldn't figure it out so they ordered a replacement. If you can't get anything to work then you can try taking it in.
Also install HTC Sync if you haven't already, and if you aren't using the stock cable try a different one. USB cords longer than a certain length (2 feet maybe) will only charge your device.
If you haven't tried a different port, try that as well.
Sent from my PC36100 using Tapatalk
This guys funny lol dude you still didn't figure this out you created a new thread to ask the same question instead of bumping your old thread
The cord I'm using once used to make it read in the ps3. All of a sudden it just stopped disk driving and yes I tried with debugging on! Idk if the new Sprint update did it but by the time I got around to trying to root it I had these issues
Sent From KaoMinerva
KaoMinerva said:
The cord I'm using once used to make it read in the ps3. All of a sudden it just stopped disk driving and yes I tried with debugging on! Idk if the new Sprint update did it but by the time I got around to trying to root it I had these issues
Sent From KaoMinerva
Click to expand...
Click to collapse
You keep the phone in charge only to root, so you can still root it.
Since it isn't rooted and you won't have to bother with unrooting, why not take it to Sprint and have them look at it? They can either tell you what is wrong and fix it or give you a replacement.
Sent from my PC36100 using Tapatalk

[Q] Replacement Phone Questions

My Battery port on my phone seems to be messed up. The orange light is on to show a charge but it looks like it isn't gaining any juice.
Weird because last night it was charging fine, so I'm not sure what the deal is.
Anyway, I'm wondering how the whole process to try and get a replacement phone works. I have been looking to purchase a new phone anyway, and this is just giving me a better reason to get one.
If anyone has gone through this process before can you please share what you did?
I more or less want to know if I am about to get raped by Big Red or if I am going to need to buy a brand new phone outright.
I am wondering if the script I installed to improve battery life is causing this issue. I actually turned my phone off to see if it would charge up and it is, just EXTREMELY slow.
I am just speculating right now and trying to narrow down the issue. I know charge ports are an issue for this phone, I am just hoping I don't need to go that route.
Try a different charger. Yours may have went bad.
As far as the exchange, do you have insurance? If not how long have you had your phone and where did you buy it? Also did you buy it new or refurb?
Sent from my ADR6350 using XDA
cstone1991 said:
Try a different charger. Yours may have went bad.
As far as the exchange, do you have insurance? If not how long have you had your phone and where did you buy it? Also did you buy it new or refurb?
Sent from my ADR6350 using XDA
Click to expand...
Click to collapse
I have tried multiple chargers and get the same result. Sometimes it will charge, but most times not.
I have no insurance on in, and it is under a year old. I bought it brand new.
Of it is under a year old then just call Verizon. Tell them your phone won't take charge. They will replace it for free with a manufacture refurbished incredible 2.
Sent from my ADR6350 using xda premium
kubes069 said:
I have tried multiple chargers and get the same result. Sometimes it will charge, but most times not.
I have no insurance on in, and it is under a year old. I bought it brand new.
Click to expand...
Click to collapse
I just replaced my phone (it was under one year as well) by calling verizon and telling them it wouldn't charge ... it's a known problem w/ our phones. They replaced it for free (as long as you return your old phone w/in 5 business days). i unrooted and put my phone to s-on again before i returned it. good luck!

Loose charging port

My micro USB port on my phone has been slowly getting loose, now when I plug it into my laptop I get "USB device not recognized ". I found a thread on buying another one and replacing it, but the eBay link is dead. My stepdad has an old HTC Droid Incredible. I was wondering if its possible to swap them out or if I would have to get my phone replaced
Sent from my Incredible 2 using xda app-developers app
JehC said:
My micro USB port on my phone has been slowly getting loose, now when I plug it into my laptop I get "USB device not recognized ". I found a thread on buying another one and replacing it, but the eBay link is dead. My stepdad has an old HTC Droid Incredible. I was wondering if its possible to swap them out or if I would have to get my phone replaced
Sent from my Incredible 2 using xda app-developers app
Click to expand...
Click to collapse
Does it charge on the wall charger?
If your phone is under warranty get the whole thing replaced. There are a few sites that sell the part if its not anymore. Look for Incredible 2 or S the part is identical. I have replaced mine its not difficult. I found a video on youtube that showed the whole process. BTW the part is like 5-10 and look for a tool kit if you dont have tiny torx drivers.
im not under warrenty i believe. but i'll try to get it replaced.
yeah i can get it to charge, the problem is i JUST rooted/s-Off'ed my phone and now i can't flash a stock rom over to return it to verizon lol. if it gets worse i'll figure something out. i'll start looking for spare parts
JehC said:
im not under warrenty i believe. but i'll try to get it replaced.
yeah i can get it to charge, the problem is i JUST rooted/s-Off'ed my phone and now i can't flash a stock rom over to return it to verizon lol. if it gets worse i'll figure something out. i'll start looking for spare parts
Click to expand...
Click to collapse
lol... are u good with a soldering iron?
i just did one for a Samsung Galaxy (it was the StraightTalk one). I definitely don't recommend something this ridiculously tough... a 7 wire USB plug! Unfortunately, one of the pads came off and it was a loss...
alright, i went up to verizon and they're sending me a new one for free. the thing is i gotta send my old phone back.
i'm rooted with s-off running cm7, should i restore my nandroid back up of sense 2.1/android 2.3.3 then update back to 2.3.4, do you think they'll notice i rooted it?
JehC said:
alright, i went up to verizon and they're sending me a new one for free. the thing is i gotta send my old phone back.
i'm rooted with s-off running cm7, should i restore my nandroid back up of sense 2.1/android 2.3.3 then update back to 2.3.4, do you think they'll notice i rooted it?
Click to expand...
Click to collapse
Follow the guide to getting back to S-ON.
Sent from my Incredible 2 using Tapatalk 2
After All that trouble to downgrading I gotta do this crap again lol.
sent from my condemned vivow using Tapatalk
agapedisciple said:
lol... are u good with a soldering iron?
i just did one for a Samsung Galaxy (it was the StraightTalk one). I definitely don't recommend something this ridiculously tough... a 7 wire USB plug! Unfortunately, one of the pads came off and it was a loss...
Click to expand...
Click to collapse
No soldiering required to replace the charge port I've done it to 3 dinc2 and its just a ribbon cable and the part is only 8 bucks on eBay its really simple if you have the right size tools
Sent from my Incredible 2 using xda app-developers app
prototype7 said:
Follow the guide to getting back to S-ON.
Sent from my Incredible 2 using Tapatalk 2
Click to expand...
Click to collapse
i can't find a guide with good links for froyo/GB and i got my replacement phone today, and I have to send it back within 5 days or i get charged full retail..now i'm getting a bit nervous lol
http://forum.xda-developers.com/showthread.php?t=1599767
Download with new phone, move to root of sd card, than put sd in other pgobe and apply through bootloader Ive used it 3 times and works great.
is there a mirror for this anywhere? server's having erratic download speeds.
http://www.4shared.com/zip/psGBUT1b/All_Stock_PG32IMG.html?refurl=d1url
This mirror works. Just tested it
---------- Post added at 07:08 PM ---------- Previous post was at 07:06 PM ----------
Make sure to rename to PG32IMG.zip. double check name to make sure.
alright just installed it, i'm still s-OFF though.
is that ok?
also, i'm bootlooping. fixes? or should i just not worry about it lol
JehC said:
alright just installed it, i'm still s-OFF though.
is that ok?
also, i'm bootlooping. fixes? or should i just not worry about it lol
Click to expand...
Click to collapse
It does not.touch s-off, ive turned 3 of them in with no problems, and along with the other 1000 that used that method.
Bootlooping? You shouldn't be. Did you wipe data/dalvik/ factory reset. It.should boot right up. To setup screen than pull battery and send In
---------- Post added at 11:39 PM ---------- Previous post was at 11:38 PM ----------
Did it go all of the way through the process? Should've been a kist of things that it done on screen during process
sk842018 said:
It does not.touch s-off, ive turned 3 of them in with no problems, and along with the other 1000 that used that method.
Bootlooping? You shouldn't be. Did you wipe data/dalvik/ factory reset. It.should boot right up. To setup screen than pull battery and send In
---------- Post added at 11:39 PM ---------- Previous post was at 11:38 PM ----------
Did it go all of the way through the process? Should've been a kist of things that it done on screen during process
Click to expand...
Click to collapse
yeah i fixed the bootlooping. and alright, sounds good to me
My charge port is so bad I pretty much have to hold the plug to make it charge so looks like I'm ordering parts from eBay tonight , while Im at it I might replace the front speaker too , anyone know if the speaker connections are soldered ? I'd take mine apart but don't have a torx atm.hopefully I can fix it cuz I really don't want a different phone
vivow? More like vivWOW
JehC said:
i can't find a guide with good links for froyo/GB and i got my replacement phone today, and I have to send it back within 5 days or i get charged full retail..now i'm getting a bit nervous lol
Click to expand...
Click to collapse
I've returned a couple with stock ROM and one with cm7 still on it (all were S off) with no problems I wouldn't worry.
Sent from my Incredible 2 using xda app-developers app
JehC said:
im not under warrenty i believe. but i'll try to get it replaced.
yeah i can get it to charge, the problem is i JUST rooted/s-Off'ed my phone and now i can't flash a stock rom over to return it to verizon lol. if it gets worse i'll figure something out. i'll start looking for spare parts
Click to expand...
Click to collapse
I couldn't S-On my phone because my port was dead. I took it to Best Buy (where I bought it and pay for Geek Squad BTP); they took it and ordered me a new one which arrived two days later. SO far I haven't heard anything about it. Maybe since the issue was the charging port and not the software itself, they didn't care? IDK...
What a piece of sh1t this phone is. Can HTC even make a phone that lasts more than a year without falling apart? Luckily, I'm getting only my second inc2 on Friday. Can't wait to see what is wrong with this refurb beaut.

Did I Just Brick? Probably...

Hey E4GT peeps;
So listen to this quick little story, and then let me know if I'm correct in my assumption:
I used to have JellyBean on my phone, not CM10, but Sbrissen's amazing ROM... well I decided to go back to stock everything and upgrade to ICS that way/etc... don't ask me why 'cause I don't know yet. lol. Well I did it, and I believe I used the One-Touch-Stock option to do it all. Well I went back to stock, everything was kind of weird... Android system felt laggy, and crashed, I was on ICS at that point btw, it was Stock FF18 I believe. Well anyways, I tried to do a few things, and suddenly things got worse... my battery stopped charging up completely... I would get the "Voltage too high" bs @ around 23% battery life. Well suddenly tonight the phone just shut off... and won't charge anymore. It won't turn on, and when I plug it into my PC or the wall charger, it still does nothing. All I get is a soft blinking blue light... not a solid red light (aka charging light)... well I tried to just let it sit on the charger for a few hours, and I left it off the charger for a few hours and still no success.
So I'm wondering... Do you think this is a Brick?
Do this you should be good.
http://www.youtube.com/watch?v=_vmEmheJnyg&feature=youtube_gdata_player
Sent from my Nexus 7 using xda app-developers app
---------- Post added at 02:29 AM ---------- Previous post was at 02:26 AM ----------
Okay I didn't finish reading to the end of your post I'm pretty sure your phone is a brick but someone more qualified should chime in. I believe there might be a way to fix it but I'm not sure how or what its called. I'm assuming you pulled the battery and have tried to boot into recovery or download mode?
Sent from my Nexus 7 using xda app-developers app
GiantJay said:
Do this you should be good.
http://www.youtube.com/watch?v=_vmEmheJnyg&feature=youtube_gdata_player
Sent from my Nexus 7 using xda app-developers app
---------- Post added at 02:29 AM ---------- Previous post was at 02:26 AM ----------
Okay I didn't finish reading to the end of your post I'm pretty sure your phone is a brick but someone more qualified should chime in. I believe there might be a way to fix it but I'm not sure how or what its called. I'm assuming you pulled the battery and have tried to boot into recovery or download mode?
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
Yes, I pulled battery, tried to boot in both recovery/download mode... Right now I can't even get it to turn on. Occasionally I get the blue light that flashes every like 4 seconds. Phone doesn't show up in Odin at all.
Are you sure your battery is good? Because nothing that you've posted that you did should have resulted in a brick... I'm not very familiar with the "voltage too high" issue, I know there are threads about it though, you may want to take a look at the solutions offered there as your issue seems to be much more related to power than any traditional cause of a brick...
Sent from my SPH-D710 using Tapatalk 2
cp320703 said:
Are you sure your battery is good? Because nothing that you've posted that you did should have resulted in a brick... I'm not very familiar with the "voltage too high" issue, I know there are threads about it though, you may want to take a look at the solutions offered there as your issue seems to be much more related to power than any traditional cause of a brick...
Sent from my SPH-D710 using Tapatalk 2
Click to expand...
Click to collapse
That's actually something I thought might be the issue. I'm going to the Sprint Store in like 5-6 hours and we'll see what the real issue is. I only jhope for a brick so that way they can replace my device, since I've dropped this one a few too many times and you can see the wear and tear.
Doesn't sound like a brick to me... Probably a battery as stated.
Sent from my SAMSUNG-SGH-I717 using xda premium
jasKaos said:
That's actually something I thought might be the issue. I'm going to the Sprint Store in like 5-6 hours and we'll see what the real issue is. I only jhope for a brick so that way they can replace my device, since I've dropped this one a few too many times and you can see the wear and tear.
Click to expand...
Click to collapse
My guess is either bootloader or something physically wrong with the phone. Anything happen to it lately - get wet, dropped, etc?
Flashing blue is the battery. I've had this happen 3 times now.
Yeah solid blue is the brick. Blinking blue is likely the battery
sent from my BAD A$$ Epic touch
Sounds like the charging/communication port is nit reading the charger. Mine has been acting weird lately. Sometimes I have to plug it in, unplug it a few times. After a few times I get it to read and it starts charging. My phone was a refurbished replacement.
Sent from my SPH-D710 using Tapatalk 2
Yea not a brick.. What ur saying sounds like the battery.. Solid blue is a brick.. Could also b the bootloader like someone suggested almost like stuck in a bootloop but instead of showing splash it just keeps trying to reboot itself
Sent from my SPH-D710 using xda app-developers app
Thanks for the responses, it's currently sitting at the Sprint Store for repairs... I'm actually going to leave to go get it in like 40 minutes... If it's the battery, that's fine, cause they can easily get it working fast, which is good, because I need the phone for business/work.
Hate to sound negative, but mine was doing pretty much the same thing and it was definitely bricked. I took it to the sprint store and the tech scratched his head and said he's never seen one not be able to get into download mode. He then replaced the screen. Obviously didn't help. Mine had a solid blue light for a while, then as the battery wore down, the blue light flashed, but very very dim. I was hoping it was the battery too, but the rep at the front counter switched the battery for me before it even went to the tech. Anyway, good luck! Hopefully you're situation turn out better than mine!
mine did the same thing while I was on vacation so I wasn't flashing it was the charging port. Try bending the little port down a little
Sent from my SPH-D710 using Tapatalk 2
So I am back from the Sprint Store (and feeding my son), and basically it was the charging port... they said it has corrosion on it... from moisture... and I had to file a claim through asurion. How lame. The guy at the store was pretty dumb as he had no clue what was really wrong with it and couldn't even explain basic things... none the less, the tech guy assured me it was just the charging port itself, one of the prongs on it were damaged beyond repair, but since it was 'corrosion' they can't do anything about it. I need to shell out $100 to get a new one sent now.
Woot. At least I will be able to take better care of my replacement and not get it roughed up like this one, haha.
jasKaos said:
So I am back from the Sprint Store (and feeding my son), and basically it was the charging port... they said it has corrosion on it... from moisture... and I had to file a claim through asurion. How lame. The guy at the store was pretty dumb as he had no clue what was really wrong with it and couldn't even explain basic things... none the less, the tech guy assured me it was just the charging port itself, one of the prongs on it were damaged beyond repair, but since it was 'corrosion' they can't do anything about it. I need to shell out $100 to get a new one sent now.
Woot. At least I will be able to take better care of my replacement and not get it roughed up like this one, haha.
Click to expand...
Click to collapse
Take that to another store. That is some BS. I know sprint techs can replace the port, well at least on my OG EVO they could.
Sent from my SPH-D710 using xda premium
locoboi187 said:
Take that to another store. That is some BS. I know sprint techs can replace the port, well at least on my OG EVO they could.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
Man, I've never had a sprint tech fix anything for me. The most I've gotten from them is the card for how to get a replacement phone.
That's why I don't brick phones. The only time I go see Sprint is when something physical happens, even then, they don't fix it.
Sent from my SPH-D710 using xda app-developers app
jasKaos said:
So I am back from the Sprint Store (and feeding my son), and basically it was the charging port... they said it has corrosion on it... from moisture... and I had to file a claim through asurion. How lame. The guy at the store was pretty dumb as he had no clue what was really wrong with it and couldn't even explain basic things... none the less, the tech guy assured me it was just the charging port itself, one of the prongs on it were damaged beyond repair, but since it was 'corrosion' they can't do anything about it. I need to shell out $100 to get a new one sent now.
Woot. At least I will be able to take better care of my replacement and not get it roughed up like this one, haha.
Click to expand...
Click to collapse
That's funny... When I actually did brick my phone the sprint tech said exactly the same thing. It's funny because I also left the store while they were going to do the repair. I was also told to pay $100 dollars because of "corrosion" on the board where the charging port is.... coincidence? Did you happen to go to the store in Mesa, AZ near Fiesta mall?
I don't see how "corrosion" on the USB port is preventing a charge, a good cleaning should fix that, I mean its not like a whole pin would have spontaneously rusted off. I also would suggest taking it to another store
Sent from my SPH-D710 using Tapatalk 2
i had a problem with the charging port on mine, and they replaced it free of charge, if they tried to charge me 100 i would be pissed

[Q] USB connection Issues

For the past few days i have been racking my brain trying to figure out what went wrong.
For some reason I can no longer connect my phone to my computer to transfer/move files. it acts as if the drivers will not take. when i check the device manager it reads SAMSUNG_Android with the yellow !
I have reinstalled lastest drivers from Samsung site, removed all drivers and tried from Kies software/ rebooted pc and phone countless times. tired my laptop where it use to always work and same results. One this i did notice was at some point i got an error on my internal sd card and that i should format it. I backed up all files via ftp formated the internal sd and tried again.. all with the same results. I have also tried 3 different cables.
PCs both windows 7 one 32bit the other 64.
Phone e4gt rooted FI27, everything else stock
All and Any Help greatly Appreciated.
Here it comes!!
I'm hoping that I'm wrong BUT, that is exactly how my EMMC brick started. Let us know if your phone just shuts down and the only thing you will get is a blue light. There us nothing you can do then but take it back to Sprint for a free replacement. I couldn't figure my USB issues out for maybe a week and then it just died when i plugged it in to transfer photos I'd just taken 30 seconds before it died. Lets hope I'm wrong but I'm writing this with my new phone ate the exact same symptoms with my previous Sammy. Try to get your internal memory backed up now! Boot your CWM and mount your external USB. I wished I'd have.
Try a brand new cable and see if that helps. This phone seems to be especially intolerant of if connections.
Sent from my SPH-D710 using Tapatalk 2
Please read forum rules before posting
Questions go in Q&A
Thread moved
Teknician said:
I'm hoping that I'm wrong BUT, that is exactly how my EMMC brick started. Let us know if your phone just shuts down and the only thing you will get is a blue light. There us nothing you can do then but take it back to Sprint for a free replacement. I couldn't figure my USB issues out for maybe a week and then it just died when i plugged it in to transfer photos I'd just taken 30 seconds before it died. Lets hope I'm wrong but I'm writing this with my new phone ate the exact same symptoms with my previous Sammy. Try to get your internal memory backed up now! Boot your CWM and mount your external USB. I wished I'd have.
Click to expand...
Click to collapse
Not sure what you mean by boot my CWM. External memrory is ok I can just pull that out. the internal I backed up with FTP was a pain but i did it. I hope you are wrong about the phone dying out on me I am sure they will give me a referb if that is the case.
dberend said:
Try a brand new cable and see if that helps. This phone seems to be especially intolerant of if connections.
Sent from my SPH-D710 using Tapatalk 2
Click to expand...
Click to collapse
I tried 3 different cables I have another in the car I will give that one a shot as well. Just odd how all of a sudden i started getting this problem.
ALpHaMoNk said:
Not sure what you mean by boot my CWM. External memrory is ok I can just pull that out. the internal I backed up with FTP was a pain but i did it. I hope you are wrong about the phone dying out on me I am sure they will give me a referb if that is the case.
I tried 3 different cables I have another in the car I will give that one a shot as well. Just odd how all of a sudden i started getting this problem.
Click to expand...
Click to collapse
ok tried cable that i had in the car and same thing
I still say try a brand new cable. When I first had this issue I tried 3 or 4 old ones before buying a new one.
Today my brothers nexus s wouldn't charge except with one particular cable. I think that the cable and port are still within individual tolerances but together there is just too much play in the connection.
Sent from my SPH-D710 using Tapatalk 2
dberend said:
I still say try a brand new cable. When I first had this issue I tried 3 or 4 old ones before buying a new one.
Today my brothers nexus s wouldn't charge except with one particular cable. I think that the cable and port are still within individual tolerances but together there is just too much play in the connection.
Sent from my SPH-D710 using Tapatalk 2
Click to expand...
Click to collapse
took your advice and tried a brand new cable. I am stil having the same issue. anything else i can try? I tried with both usb debugging on and off still same issue
Damn, I was sure that'd work. I guess if you were able to back it up it's time for a replacement.
Sent from my SPH-D710 using Tapatalk 2
dberend said:
Damn, I was sure that'd work. I guess if you were able to back it up it's time for a replacement.
Sent from my SPH-D710 using Tapatalk 2
Click to expand...
Click to collapse
i was really trying to avoid the replacement. it was worth a shot trying the replacement cord

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