update radio with latest... - EVO 4G Q&A, Help & Troubleshooting

and now it wont let me update my profile and just for ****s and giggles I tried to update my prl and both give me the same message:
Blah Blah Blah contact customer service. Error code 1012
Any ideas? everything seems to be working. I have all the latest updates from the original op just updated the radio with a pcimg36 file through the bootloader.
Please help!!!

Adam1422 said:
and now it wont let me update my profile and just for ****s and giggles I tried to update my prl and both give me the same message:
Blah Blah Blah contact customer service. Error code 1012
Any ideas? everything seems to be working. I have all the latest updates from the original op just updated the radio with a pcimg36 file through the bootloader.
Please help!!!
Click to expand...
Click to collapse
If you are using the Verizon PRL it wont let you update your profile on Sprint's network.
Edit: Well, you should be able to update your prl either way. Here is what the Google says
Error code 1012 most commonly indicates one of the following situations:
Incomplete or incorrect programming of the device.
Incomplete or erred provisioning following activation, ESN swap, or change to the Sprint Vision username or password.
The network is busy or experiencing a problem.
To troubleshoot Error code 1012, perform the following steps:
NOTE: While troubleshooting, if your attempt to log in to Sprint Vision services fails, wait 20 to 30 minutes before trying again. Three failed login attempts within a 20-minute period locks your account for 20 minutes. Attempting to log in to a locked account resets the timer on the lock.
Make sure you are in a Sprint coverage area and the phone has two or more bars of signal.
Attempt a phone call. NOTE: If you cannot complete a call, the phone will not provision data services and you will need to contact us.
If the phone was recently activated, wait four hours, and then attempt to log in to Sprint Vision again.
With the phone on, remove the battery from the phone for one to two minutes. Reinsert the battery, and then attempt to log in to Sprint Vision again.
Update your Sprint Vision profile, and then attempt to log in to Sprint Vision again.
If the previous troubleshooting steps did not resolve the issue, contact us for further assistance with this error.
NOTE: It is important that you call from either a home phone or another phone and request data support. Explain your issue and what troubleshooting steps you have performed. They will assist you with programming your phone. Actions that might be taken by a support representative include re-provisioning or fully resetting your phone, which erases everything on the phone. Be sure to back up your important information prior to contacting support.
Click to expand...
Click to collapse

bcarter2000 said:
If you are using the Verizon PRL it wont let you update your profile on Sprint's network.
Edit: Well, you should be able to update your prl either way. Here is what the Google says
Click to expand...
Click to collapse
Do you happen to know where I could get ahold of the latest PRL in a flashable format. or a pcimg36 file?

Adam1422 said:
Do you happen to know where I could get ahold of the latest PRL in a flashable format. or a pcimg36 file?
Click to expand...
Click to collapse
This is the closest I could find with a quick search
http://forum.xda-developers.com/showthread.php?t=883226&highlight=prl+latest
They aren't flashable, but it's better than nothing.
If I were you I would just wait a while and then try again from your phone. The network may have been busy.

bcarter2000 said:
This is the closest I could find with a quick search
http://forum.xda-developers.com/showthread.php?t=883226&highlight=prl+latest
They aren't flashable, but it's better than nothing.
If I were you I would just wait a while and then try again from your phone. The network may have been busy.
Click to expand...
Click to collapse
Thanks again! I was able to update to 60680 and then run the PRL update to get on the latest and then was able to update my profile.
Good lookin out!

Related

4G link drops and reconnects after idling?

I have been experiencing a problem with 4G since I NAND unlocked my phone according to Toastcfh's procedure. The phone will connect to 4G and transfer data. The problem is that when data is sent after the phone has been idling, the 4G link drops and then reconnects. I've tried NAND restoring my phone to a point before the NAND unlock, but the problem persists. I did not have this problem until after NAND unlocking.
I don't know whether it is related to the above problem, but when I updated the radio to 1.39.00.05.31 after the NAND unlock, I did not see the same radio flashed correctly confirmation that I saw when I did the same update after only "half rooting" the phone. The radio update got stuck "formatting cache..." so I followed did as recommended by others and manually wiped the cache.
Does the NAND unlock process cause something to change that is not undoable? This is really screwing up my phone experience.
This is common, you need to reset your idle time via the MSL trip with the ##DATA# menu. I am at work and can't dig around in the forums but search for MSL and ##DATA# and you will find it.
Same boat here, look forward to the fix!
MikeBrWade said:
This is common, you need to reset your idle time via the MSL trip with the ##DATA# menu. I am at work and can't dig around in the forums but search for MSL and ##DATA# and you will find it.
Click to expand...
Click to collapse
sdc177 said:
Same boat here, look forward to the fix!
Click to expand...
Click to collapse
erikjonpeterson said:
The only ROM/Radio combinations that I have been able to get full, stable 4g functionality (talk & Internet, stabile 4g connection ETC) has been....
1) Flash original RUU,
2) Do a Full root using Toasts steps 1&2,
3) Full wipe and flash a rooted stock Rom either 1.32.651.1 or 1.32.651.6 from FlipZ
4) Re-flashing radio 1.39.00.05.31 radio if you flash 1.32.651.6.
5) Increase the WIMAX Idle Time via
hit ##DATA# > Edit mode.
Put in your msl code
Chose WIMAX
Scroll down to Wimax_Idle_Sleep
Change the value from 10 to 300.
Click menu, commit changes and restart the phone.
I have tried most if not all of the custom ROMS using the same method and have not been able to get the same stability as I have with the rooted stock ROMS from FlipZ.
Click to expand...
Click to collapse
..........
Thanks for the help. I am able to get a stable 4G link.
Makes me wonder though...why did that setting stop working once the phone was NAND unlocked? Did the value get changed?
We aren't sure.
-------------------------------------
Sent via the XDA Tapatalk App
Anybody know what this value is on a completely stock Evo?
Wimax_Idle_Sleep
It's 10.
dsmklfdsklgfmdsklgfmdsk;lgmdfs

[Q] text message problem

OK I have a Sprint GNex that is rooted with unlocked boot loader. It is on stock ICS 4.0.4. I can not send or receive regular text messages. Picture messages work fine. I tryed deleting the moms.apk with sysappremover and installing a new moms.API file I found on this site but it will not install. Also 3rd party messaging apps do not work . I am guessing it is some setting but I can not find any advanced text settings. Is my only fix to use Odin to completely reset the phone? Thanks in advance for any help
you need to correct your SMSC settings.
http://wiki.cyanogenmod.com/wiki/SMSC_Updates
use this guide and it should help you out.
When I follow those directions it gives me a refresh error and a update error. Any other ideas?
call sprint and ask them directly for the correct information.
kal7467 said:
When I follow those directions it gives me a refresh error and a update error. Any other ideas?
Click to expand...
Click to collapse
You have to click only update...So you used this and gave you an error?
07917140140000F0
What info should I ask them for? That number on the site you linked seems to be correct from various sources
yes sir used that exact number. when i enter it it says update error in the field and erases my number
i guess going back to stock will be my next move
Well back at stock with locked boot loader and still getting refresh error and update error in the smsc screen sprint started a repair ticket on it and are supposed to call me in 24-48 hrs...people who have gsm gnex say that putting the sim card in another phone fixes it but since we have no sim I am not sure what to do
Still in same spot. Started sprint fix ticket and they keep moving fix day back saying they are waiting on a part. Sounds like BS to me but maybe this has happiness to one of you also...anyone?

flashed 00001 prl and lost service

i flashed the .000001 prl and i lost service using dfs tool. i saved my original but i guess there was an error while saving. I was trying to revert back to original so i flashed the stock rom again and it didnt do anything i figured it has nothing to do with the rom. could someone help.
p.s i tried flashing different prls and when i go to about phone and status it still says 1
asheikh90 said:
i flashed the .000001 prl and i lost service using dfs tool. i saved my original but i guess there was an error while saving. I was trying to revert back to original so i flashed the stock rom again and it didnt do anything i figured it has nothing to do with the rom. could someone help.
p.s i tried flashing different prls and when i go to about phone and status it still says 1
Click to expand...
Click to collapse
anyonee?
i reverted to stock rom and ran the prl updater and its still not working.
Download a new prl (25006) and rename it to TEST.prl and place it on the root of your sd card. Then go into dialer (be on a touchwiz rom) and dial ##3282#, go to view, then prl write. It'll load the test.prl and reboot. Should be fixed then.
asheikh90 said:
anyonee?
i reverted to stock rom and ran the prl updater and its still not working.
Click to expand...
Click to collapse
Flash the attached one and it will get u back on sprint. update the prl in the settings once ur done flashing my attached one.
00001 is a hacked verizon one which is why you cant use the menu to update. If ur going to use a hacked one use 01337 it works best. 00001 is outdated. the ##3282# method only seems to work when it wants to i dont reccomend it especially for these hacked prls it doesn't seem to like them
thank you for the replies trying it now
i tried both options and neither of them worked its still saying PRL version 1 in the phone status
check ur pm
[/QUOTE]h90;30640439]i tried both options and neither of them worked its still saying PRL version 1 in the phone status[/QUOTE] check ur pm
http://cdmagurus.com/prls/Sprint pick a prl. Anyone should work
i dont know why after flashing the first time it never let me flash again.
Ascertion said:
Download a new prl (25006) and rename it to TEST.prl and place it on the root of your sd card. Then go into dialer (be on a touchwiz rom) and dial ##3282#, go to view, then prl write. It'll load the test.prl and reboot. Should be fixed then.
Click to expand...
Click to collapse
Just for the record I was having the hardest time getting this method to work at all not realizing the the prl's I had downloaded had to be extracted first maybe its a nood mistake but never the less havent had a problem sense and also data has to be off for this to work or at least it did for me. Hope this helps
asheikh90 said:
i flashed the .000001 prl and i lost service using dfs tool. i saved my original but i guess there was an error while saving. I was trying to revert back to original so i flashed the stock rom again and it didnt do anything i figured it has nothing to do with the rom. could someone help.
p.s i tried flashing different prls and when i go to about phone and status it still says 1
Click to expand...
Click to collapse
do a hands free activation. if it fails try again. sometimes it takes a few tries for it to stick
nicholaaaas said:
do a hands free activation. if it fails try again. sometimes it takes a few tries for it to stick
Click to expand...
Click to collapse
It'll fail because his prl is Verizon only.
Noo I had 0001 working flawlessly for awhile when I was testing it and then I updated to 4.3 and never could get any pre to work except what sprint sends to my phone 2011 and it sucks but I will say 0001 was working for me days ago wish it still would but people seem to be being tight lipped about it soo I'll leave it at that I've posted my problem and no one wants to say anything
fix prl
ackaite said:
Noo I had 0001 working flawlessly for awhile when I was testing it and then I updated to 4.3 and never could get any pre to work except what sprint sends to my phone 2011 and it sucks but I will say 0001 was working for me days ago wish it still would but people seem to be being tight lipped about it soo I'll leave it at that I've posted my problem and no one wants to say anything
Click to expand...
Click to collapse
put the options under mobile network to cdma then write your prl or try cdma/lte then try to write it again that could do it another option is to use hidden menu app then choose efs sync i cant remember where it is exactly another way is to do ##786# hit reset then enter your msl

[Q] Help?

I flashed my evo 4g with nitrous rom 1.6.3. It worked great for two days then I got error 67 code. I tried to update profile,had no luck. Now I went to try and get back to recovery mode to reflash but it wont let me the phone just restarts. any ideas to get back to recovery mode?
Try reflashing ur recovery
" Not everything you read on the internet is true."........................ So wait, are you saying there aren't any sexy, single ladies in my area wanting to talk to me?
still lost
I tried using Unrevoked it says cant root firmware is to new. I cant get into hboot menu. Phone turns on when I press power and volume down. Any other ideas or am I doing something wrong?
tallica942 said:
I tried using Unrevoked it says cant root firmware is to new. I cant get into hboot menu. Phone turns on when I press power and volume down. Any other ideas or am I doing something wrong?
Click to expand...
Click to collapse
You don't flash the recovery by using Unrevoked, because if you even try, it would be like re-rooting, which can lead to some serious issues. You need to get into HBOOT and flash something like this: http://forum.xda-developers.com/showthread.php?t=1661543
When you say the phone "turns on", does it boot into the ROM? The combination of buttons you are holding should take you to HBOOT...
found it
tallica942 said:
I tried using Unrevoked it says cant root firmware is to new. I cant get into hboot menu. Phone turns on when I press power and volume down. Any other ideas or am I doing something wrong?
Click to expand...
Click to collapse
I found it. You have to power down and select reboot then recovery. I reflashed everything is good except I still get an error 67.
error 67
tallica942 said:
I found it. You have to power down and select reboot then recovery. I reflashed everything is good except I still get an error 67.
Click to expand...
Click to collapse
Do I have to contact sprint about error 67 code (unable to establish wireless data connection)? I tried Updating profile and PRL, wouldnt take an update.
tallica942 said:
Do I have to contact sprint about error 67 code (unable to establish wireless data connection)? I tried Updating profile and PRL, wouldnt take an update.
Click to expand...
Click to collapse
You said the error happened two days after you flashed that ROM... Do you have an unlimited data plan? Were you using the tether and/or other networking services excessively? And please expand more on "wouldn't take an update", screenshots and your current PRL/profile would be somewhat helpful.
RC1024 said:
For error 67, and this applies to most sprint phones that use Vision, Powervision, EVDO, Etc. Error 67 indicates that the username or password stored in your phone is incorrect. this condition is very rarely related to the coverage in an area, usually occurs after recent device swap, or attempting to use modem/hotspot while your account does not have a valid modem/hotspot plan.
Before going through too much effort, you should power your phone off, then back on, update your profile (this varies by model support.sprint.com has guides for most phones) and determine that the feature that you are attempting to use should work ( for example to use hotspot, you must be subscribed to hotspot. to use phone's web browser the web service should not be blocked, Etc.)
Click to expand...
Click to collapse
Update: Have you ever considered doing a nandroid backup, then reverting to a purely stock ROM to restore your PRL? That may very well be the answer...
now I've done it
Lacedaemon said:
You said the error happened two days after you flashed that ROM... Do you have an unlimited data plan? Were you using the tether and/or other networking services excessively? And please expand more on "wouldn't take an update", screenshots and your current PRL/profile would be somewhat helpful.
Update: Have you ever considered doing a nandroid backup, then reverting to a purely stock ROM to restore your PRL? That may very well be the answer...
Click to expand...
Click to collapse
Before I read your last post, I used titanium backup and only restored my contact list. It prompted me to reboot after the restore, so I did. Now all I have is a white screen that says htc evo 4g on it. Pulled battery two times----it cant get past evo 4g screen. Thanks for your help---any suggestions?
tallica942 said:
Before I read your last post, I used titanium backup and only restored my contact list. It prompted me to reboot after the restore, so I did. Now all I have is a white screen that says htc evo 4g on it. Pulled battery two times----it cant get past evo 4g screen. Thanks for your help---any suggestions?
Click to expand...
Click to collapse
I'm assuming you were on an aosp ROM, coming to a sense ROM. When you restore data back (as in 4.0.4 --> 2.3.5) it causes problems.
Sent from my SPH-L710 using xda premium
anything I can do?
death-by-soap said:
I'm assuming you were on an aosp ROM, coming to a sense ROM. When you restore data back (as in 4.0.4 --> 2.3.5) it causes problems.
Sent from my SPH-L710 using xda premium
Click to expand...
Click to collapse
Is the phone junk? anyway to get to recovery.
tallica942 said:
Is the phone junk? anyway to get to recovery.
Click to expand...
Click to collapse
Power off the phone, then hold the power button and the volume down button together; this should bring you to HBOOT. Once inside HBOOT, you should be able to select "Recovery" from the list of options.

[Q] ##Data# Corrupted -- Device refuses to provision data

Hi,
I'm at wits end. I recently updated to GA10, but through a bad flash (I believe), my device lost ALL data for the modem. It now refuses to provision any data. Voice works, and is provisioned correctly.
Have Sprint.
Sprint has tried ##72786, ##RDB, full factory reset, settings -update profile, pushing reactivation, ##123456, ##update, everything. No amount of stupid stuff has seemed to work. My ##data profile is completely empty. Does anyone have any idea how I can rebuild it?
David Turner
f0ru0l0rd
Do you have an old CWM backup?
Oh sweet Mary... YES!
garwynn said:
Do you have an old CWM backup?
Click to expand...
Click to collapse
At first I forgot I did, but... YES! I believe I do. What do I do oh wise guru?!?
f0ru0l0rd said:
At first I forgot I did, but... YES! I believe I do. What do I do oh wise guru?!?
Click to expand...
Click to collapse
Restore it. Hopefully will get your EFS back.
Sent from my SPH-L900 using Tapatalk 2
Well, I'd like to, but apparently restoring it borks the system. So I tried to just advanced restore the datat. It looks like it's all corrupted. Does anyone know where I can find the file containing my sprint data settings?
garwynn said:
Restore it. Hopefully will get your EFS back.
Sent from my SPH-L900 using Tapatalk 2
Click to expand...
Click to collapse
Sometimes Sprint does have OTA provisioning issues, so it could be a problem with the tower you are near.
Regardless, here are some quick tips on how I would fix it in your shoes:
1) Install Stock, non-rooted software (pick your flavor of one-click). The new GA10 leak is fine.
2) After phone reboots, it will try to OTA provision. Click cancel.
3) Go to phone, ##786#, enter your MSL, phone will reboot.
4) After phone reboots, it will try to OTA provision. Let it. If it works, great. Otherwise, post what error code you get (if any)
5) Go to phone, ##(MSL)#, Edit, punch in your phone number and MSID (not always the same as your phone number, so make sure you have the correct info), click OK, reboot.
6) After phone reboots, it will try to OTA provision. Let it. If it works, great. Otherwise, post what error code you get (if any).
6b) If it doesn't provision, make sure you can make/receive calls.
Nah
Already tried all of that. The screen says: Error: Error downloading data (or something like that)
Sadly, I sent my phone in. I couldn't live with it. I had tried everything I knew to do. Full factory reset, swap esn's on spint's side, everything. Hopefully It's better now though.
UPdownLoAD said:
Sometimes Sprint does have OTA provisioning issues, so it could be a problem with the tower you are near.
Regardless, here are some quick tips on how I would fix it in your shoes:
1) Install Stock, non-rooted software (pick your flavor of one-click). The new GA10 leak is fine.
2) After phone reboots, it will try to OTA provision. Click cancel.
3) Go to phone, ##786#, enter your MSL, phone will reboot.
4) After phone reboots, it will try to OTA provision. Let it. If it works, great. Otherwise, post what error code you get (if any)
5) Go to phone, ##(MSL)#, Edit, punch in your phone number and MSID (not always the same as your phone number, so make sure you have the correct info), click OK, reboot.
6) After phone reboots, it will try to OTA provision. Let it. If it works, great. Otherwise, post what error code you get (if any).
6b) If it doesn't provision, make sure you can make/receive calls.
Click to expand...
Click to collapse

Categories

Resources