Develop Bugs

[Q] 4G: How is it being damaged?

Hello everyone,
I live in Indy where we don't currently have 4G and don't anticipate on getting it anytime soon.
However, I keep seeing threads pop up where people have flashed a rom or done something that breaks the 4G capability.
Does anyone know how this is happening? I'd like to keep my 4G intact just in case I ever get the chance to use it. Have played with several roms already. Phone came with Froyo and did the downgrade root method.
Thanks!

mgalyan said:
Hello everyone,
I live in Indy where we don't currently have 4G and don't anticipate on getting it anytime soon.
However, I keep seeing threads pop up where people have flashed a rom or done something that breaks the 4G capability.
Does anyone know how this is happening? I'd like to keep my 4G intact just in case I ever get the chance to use it. Have played with several roms already. Phone came with Froyo and did the downgrade root method.
Thanks!
Click to expand...
Click to collapse
there is no 4g support on aosp roms because the htc code for wimax is not open source. cyanogen only uses open source code in his roms and it is being reverse engineered at this moment. all the other sense roms should have working 4g w/ no problems.

mgalyan said:
Hello everyone,
I live in Indy where we don't currently have 4G and don't anticipate on getting it anytime soon.
However, I keep seeing threads pop up where people have flashed a rom or done something that breaks the 4G capability.
Does anyone know how this is happening? I'd like to keep my 4G intact just in case I ever get the chance to use it. Have played with several roms already. Phone came with Froyo and did the downgrade root method.
Thanks!
Click to expand...
Click to collapse
Well, I'm definitely not "in the know" regarding the 4G, but I would assume ROMs do not have the correct drivers or settings for the 4G.
However, if you do not think you will be getting soon, why not simply "lose" 4G ? Should you get 4G in your area, wouldn't flashing to an official ROM "fix" the 4G again ? That would of course require you to reinstall all your stuff, and make all the settings the way you want them again, but that's only a few hours of work usually.

For example I saw a thread about someone who went from CM6 to Fresh and 4g won't obtain a MAC address. I did the same thing. CM6 to Fresh.
Someone responded and said he'd have to return the phone for replacing.
Sent from my PC36100 using XDA App

mgalyan said:
Hello everyone,
I live in Indy where we don't currently have 4G and don't anticipate on getting it anytime soon.
However, I keep seeing threads pop up where people have flashed a rom or done something that breaks the 4G capability.
Does anyone know how this is happening? I'd like to keep my 4G intact just in case I ever get the chance to use it. Have played with several roms already. Phone came with Froyo and did the downgrade root method.
Thanks!
Click to expand...
Click to collapse
Hey fellow Sprint Evo user from Indy. Lets not worry about 4G in Indy, that won't come anytime soon considering Sprint can't get 3G implemented across Indy.

Here's how it happened to me....
I had my first EVO and I played with 4g before I rooted and rom'd it. After flashing a rom (Stock 2.2 rooted) it worked fine.
Then I had to replace my evo... so the replacement came, I opened it, and immediately rooted it. It wasn't even activated yet, and I did not play with 4g. After flashing Fresh 3.1.0.2 I noticed 4g wasnt working. I checked my MAC address and it was the same as under the battery, but for some reason my phone would not get past the "scanning" stage.
So... here's what I did:
I flashed RA Recovery and wiped everything and flashed to the latest OTA (HTC 3.26.651.6) which can be found here. After that I started playing around with my 4g, and got it to work. Then I flashed Fresh 3.2 and my 4g still works.
Someone had recommended I delete my tree.xml file which I never tried... a complete wipe did that anyways.
Anyways... sorry to make this long. Just chipping in what I have found. I hope it helps.

Yeah I'm not entirely worried about 4G. I just don't want to do anything unknowingly permanent. I tend to sell my phones on eBay when I'm ready to upgrade and a 3G only evo wouldn't be worth much.
Sent from my PC36100 using XDA App

the only permanent 4g damage you can do is to wipe the RSA keys. nobody seems to really know how this happens. it happened to my evo and i had never even rooted before.

Yeah my RSA certs got wiped; had an issue one night flashing a ROM and latest WiMax, things didn't wipe right and all hell broke loose, ended up flashing the WiMax radio twice and that seemed to do it. Someone else mentioned this here and that seemed to do it for me.
Sent from my

conqu1stador said:
Yeah my RSA certs got wiped; had an issue one night flashing a ROM and latest WiMax, things didn't wipe right and all hell broke loose, ended up flashing the WiMax radio twice and that seemed to do it. Someone else mentioned this here and that seemed to do it for me.
Sent from my
Click to expand...
Click to collapse
wait you got your rsa certs back? how????

Ahh sorry, no. I guess I see how that might have sounded like that. Meant someone else seemed to have the same issue, far as I know one cannot fix this themselves.
Sorry. New Evo coming from Sprint due to other issues, but that's how I ended up losing my WiMax.
Sent from my

Last-Chance said:
wait you got your rsa certs back? how????
Click to expand...
Click to collapse
yeah, i read his post at first like that too. when he said "that seemed to do it", i think he meant that is what wiped the rsa keys. but can we get clarification?
sprint basically needs to create a tool that restores rsa keys for the evo. i understand they have this for their 4g data cards already. i'm hoping they do this so i don't have to return my phone (which is otherwise perfect) for some effed up refurb.
EDIT: oops, didn't realize a pg 2 had appeared. so no rsa key fix here...move on...

conqu1stador said:
Ahh sorry, no. I guess I see how that might have sounded like that. Meant someone else seemed to have the same issue, far as I know one cannot fix this themselves.
Sorry. New Evo coming from Sprint due to other issues, but that's how I ended up losing my WiMax.
Sent from my
Click to expand...
Click to collapse
are you within 30 days of purchase? if not, how did you get sprint to send you a new one? the CSR i spoke with told me they don't have the option to order new and when a replacement is ordered you will get refurb if they have them and new if they have no refurb. also, do you pay the sprint insurance? i think that factors into this as well. i pay the $7 insurance.

hperry said:
are you within 30 days of purchase? if not, how did you get sprint to send you a new one? the CSR i spoke with told me they don't have the option to order new and when a replacement is ordered you will get refurb if they have them and new if they have no refurb. also, do you pay the sprint insurance? i think that factors into this as well. i pay the $7 insurance.
Click to expand...
Click to collapse
Yeah, I pay the $7 but going through Sprint, not Asurion. 30 days has come and gone but they've been quite helpful about it.
Having issues with the phone that falls under the 1 Year Manufacturers warranty.

conqu1stador said:
Yeah, I pay the $7 but going through Sprint, not Asurion. 30 days has come and gone but they've been quite helpful about it.
Having issues with the phone that falls under the 1 Year Manufacturers warranty.
Click to expand...
Click to collapse
right, i agree that it falls under the manufacturers warranty and i am also dealing directly with sprint but they will not guarantee me a new phone as replacement. it's the hit or miss thing i described above. i called a corp store and they said the same thing. in fact, they said they had refubs in stock so i would walk out of the store with a refurb. i asked you about the $7 thing because i'm wondering if their systems treat the replacement differently depending on whether you pay it or not. i was literally told there is no way they could order me a new phone as replacement and as far as sprint reps go, this one sounded more "with it" than others. have you received the phone yet? is it really new?

Well, dude said it'd be new ... am waiting 2-4 business days as they didn't have any in stock at the store. He made it sound like if they had one in the back he'd hook it up, but they didn't. Am assuming it's going to be new. If not, I just hope I don't come up with some other issue if it is a refurb. Have had bad experiences with refurbished - uh - things in the past.
I didn't want to press my luck and ask if another Sprint store in the area might have any in stock, thus I could head elsewhere ... figured I'd just let it all play out. Time will tell though if it's new or not. As said, as long as I have a phone that works I wouldn't really mind a refurb. But I'd prefer a new one ...

right. i share the same opinion. prefer new over refurb. and i'm hard pressed to go the refurb route now with my only issue being non-functional 4g.
let us know what you end up with...

Yessir, will do.

Got the new phone, everything went swimmingly (do people really say that?) and it appears to be new, guy said it was new, not refurbished. Will have to check when I find the post that detailed the quick way of checking.
People were extremely helpful, 4G is back baybaaaay but also soon to be gone. But, I noticed I didn't have an SD card, not sure if he was supposed to have taken mine out and put it in, alas I just walked out without checking. Sat down with a beer and noticed and had to go back up there. All is well in the world, all is well.
Sent from my PC36100 using XDA App

[Q] Insane Amounts Of Reboots (LONG post)

Ok this is a new problem for my phone. A couple weeks ago my phone started rebooting like crazy on CM7. I thought maybe it was the kernel so i switched it, that didnt work so i did a full wipe and installed the newest Nightly. That didnt work so i thought maybe it was Gingerbread (even though it ran it fine since it got cooked for the Inc) So i switched to an 2.2 AOSP ROM, that didnt work, so i switched to a Sense ROM. I have tried CM7, Skyraider, Magnolia, Business Sense Z, and now i am on Warm Z 2.2 and i am getting, no exageration, 15-20 reboots a day. No matter what ROM/Kernel combo i try. I also have the Battery Indicator widget in my notification bar that you can open and see what the battery temp is and i have never seen it hot. I can feel it rebooting in my pocket all the time. Phone calls make it reboot, music, navigation, all kinds of stuff. Sorry for being long winded, i just want to describe it the best i can. Does anyone know anything i can to to make it stop? Whenever i flash a new ROM i never restore Apps+Data, i only restore the APK's.
I called about a warranty replacement with the main reason being a blown external speaker, and they said they would do it. But here is why i havent. Somewhere along the lines VZW messed up something in my account and My Verizon online is telling me i am eligible for an upgrade even though im not. I called about it and she said i couldnt use my last NE2 untill Feb of 2012, then she checked the My Verizon and seen the same thing. She told me as long as i upgrade online or on my phone it will let me upgrade, but if i call in or go to the store it wont let me. Well i want the Thunderbolt with my upgrade, but i am afraid if i do a warranty swap it may affect my status on My Verizon somehow and not let me get that upgrade. I plan on selling the Inc after i get the Tbolt, but i dont want to sell it rebooting like crazy like this. Any input is appreciated.

I did the same with my HTC TP1 a week before i got my TP2 with the upgrade from VZW. I didn't have any problems.

Check setCPU or any app that would majorly change stuff on your phone. Such as ones that auto kill things. Turn all those off if you have any running.
You may just have bad hardware, in that case would suggest you going back to stock and advertising as such when you're selling.

Yeah i may end up taking a chance and doing a warranty claim.
I'am using CPU boost. You think that is causing it? It just started happening but i have been using the app for a while.
Sent from my Incredible using XDA App

Well I uninstalled CPU boost and that didn't help. Anything else to try?
Sent from my Incredible using XDA App

I've had this happen Verizon will replace it with a refurb. or at least they did for me...

Run the rru?
Sent from my LiquidLight using XDA App

Thanks for the suggestions guys. i think I'm going to take the chance on unrooting and getting a refurb for it. Hopefully it won't fix whatever error is in the my verizon system and take my upgrade away.
Sent from my Incredible using XDA App

[Q] NO data for root users??

ok maybe im on the wrong thread but idk. I had the CM6.1.1 and was working fine for awhile then suddenly im losing FULL data on and off. i'd have to switch it to 2G and back off to get the H of 4G and it'll only work for a few hours then i'd have to repeat it again. so I unrooted and sent it for a replacement thinking it was the G2 but now im having the same problem on CM7 2 weeks after replacing the G2. WTH?!?! is a new way of google shut us root users down?? i tried eveyrhing. wipe, reinstall nothing.. no luck

Hmm not positive but sounds like something on your end. If tmobile was actually implementing something like this we would all know about it and/or the forums would be blowing up. Not sure what advice to give you on what to fix it though.
Sent from my HTC Vision using XDA Premium App

yea man idk wtf it is! i had this prob before and got the G2 replaced now its having the same prob again. its not apps im DLing i did everything i could think of. right now its restoring to stock rom so im gonna see how that goes... I rooted my GF g2 with sense and it works fine no issues and she ran it for months now..probably it something on my end since im the only one having this issue. but i didnt do anything besides root, DL rom.. thats it. i cant see how a few weeks later im losing data outta nowhere. i dont experiment with nighties or radios i just stick to one rom. hmm.. looks like im gonna have to toy with it for a while to ge it right again...

wrong forum buddy. should be posted in Q&A

i knew that was coming..

demo4o1 said:
i knew that was coming..
Click to expand...
Click to collapse
if you knew there is no excuse

FWIW, i've had a ton of problems with the data connection over the past few days. sometimes (like now) i get data speed upwards of 4,200kbps with a lowww 67MS ping.
but for the most part data has been either non existant. issues started when i flashed CM7.0, went back to RC2 and things seem to be working much better.
had a bunch of other problems with CM7 tho, so i might have borked the install.

crazy talk said:
FWIW, i've had a ton of problems with the data connection over the past few days. sometimes (like now) i get data speed upwards of 4,200kbps with a lowww 67MS ping.
but for the most part data has been either non existant. issues started when i flashed CM7.0, went back to RC2 and things seem to be working much better.
had a bunch of other problems with CM7 tho, so i might have borked the install.
Click to expand...
Click to collapse
i flashed back to RC2, 6.1.1 too and still the same issue even flashed to stock rom. idk im about OCEAN my G2 in a minute

Your phone hates you and wants you to suffer for committing the crime of posting a "Q&A" topic in the "Development" section.

It doesn't sound like anything on your end. There are two things your gonna want to do here. The first is check you sim card, where the gold part is. Look to see if there is something near the gold piece that looks like TM*****. If not then replace your sim card. If you do have that then call tech support and have them file a Service Request if this is something that only happens in around a 7 mile are, if it happens everywhere you are then your gonna have to have a trouble ticket filled for your line.

card0124 said:
It doesn't sound like anything on your end. There are two things your gonna want to do here. The first is check you sim card, where the gold part is. Look to see if there is something near the gold piece that looks like TM*****. If not then replace your sim card. If you do have that then call tech support and have them file a Service Request if this is something that only happens in around a 7 mile are, if it happens everywhere you are then your gonna have to have a trouble ticket filled for your line.
Click to expand...
Click to collapse
i already did all this when i had this prob on the 1st G2. so what im trying now is erasing everything, flash rom see if that works if it doesnt im gonna unroot, REroot flash rom. it doesnt work im sending this in for a replacement too (for the second time)

I am not on Tmobile, but I had a similiar problem... It turned out to be from using superbattery app... It actualy modifies the radio/ril some how.. and flashing a new rom/restoring stock, nothing worked, untill I flashed my same radio again.... Then it was fixed..... It is worth a try.
Sent from my HTC Vision using XDA Premium App

wth.. i unrooted, flashed stock OS, re rooted, flashed RC2, was fine for an hour then again.. NO DATA! WTF!?!?! i guess i gotta mess wit he radios? i dont even know how to do that never went that far.

Taking phone back to Sprint...

Due to an issue where my phone will randomly turn off on its own and not being able to turn it back on for an extended period of time or being able to charge it (I think it was it too humid an area for too long), I want to take my phone back to Sprint but am rooted. So, I ran the s-on tool and have been trying to get completely back to stock but haven't been able to completely because I can still see super user in the app drawer. What is the best way around this? I tried flashing 3 or 4 different PC36IMG from bootloader but continually got an error saying something about my version being older? I was finally able to flashed a rooted stock image but still see superuser and can't get rid of it! As a last resort, I decided I would just go to system updates and let it upgrade me to gingerbread. However, when I click on system updates/software update, it searches for awhile and then says there are no updates available!!! What am I missing and what is the best way to just plain start from non-rooted scratch????

I can still see super user in the app drawer.
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Click to collapse
If you have s-on, then you are unrooted. There is no need to flash a stock rom if you are already on one. The SU app can just be uninstalled.
I tried flashing 3 or 4 different PC36IMG from bootloader but continually got an error saying something about my version being older?
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Click to collapse
That means you are trying to install a rom that is older than the one you have now. You probably need the latest version.

Again. SPRINT SERVICES ROOTED PHONES! Please use the search feature.

From what I have tried and read, you can't uninstall superuser. As an aside, I decided to accept the ota advice figured it was the quickest and easiest way to be sure I wasn't rooted. I don't mind being temporarily unable to reroot cause I'm sure a new method is close. Here's the weird thing though, I did the ota update to 4.24 and installed it, but still have Superuser in the app drawer! Wtf? I even did a factory reset but it still is there! How the hell do I get rid of that program!?
Sent from my PC36100 using XDA App

legasus233 said:
From what I have tried and read, you can't uninstall superuser. As an aside, I decided to accept the ota advice figured it was the quickest and easiest way to be sure I wasn't rooted. I don't mind being temporarily unable to reroot cause I'm sure a new method is close. Here's the weird thing though, I did the ota update to 4.24 and installed it, but still have Superuser in the app drawer! Wtf? I even did a factory reset but it still is there! How the hell do I get rid of that program!?
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
Why do you need to unroot your phone?

Lokifish Marz said:
Why do you need to unroot your phone?
Click to expand...
Click to collapse
I believe he is already unrooted so this question doesn't matter lol. Some people don't read when invaluable advice such as yours is provided and they are left freaking out about the SU app.

Yes, I am unrooted because my local Sprint store checks for root. What makes you so sure it doesn't matter to sprint? So, can either of you answer my original questions?
Sent from my PC36100 using XDA App

Super User gets placed in the system/app folder so as far as the phone is concerned it's a part of the core OS and cannot be removed without root. It honestly should not be a concern. You just have Super User preinstalled for when we get root for 2.3 OTA.

legasus233 said:
Yes, I am unrooted because my local Sprint store checks for root. What makes you so sure it doesn't matter to sprint? So, can either of you answer my original questions?
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
It doesn't matter to Sprint because Sprint says so.

Just had my EVO serviced and I'm on Synergy ROM and got the phone back without any problems but a friend of mine took his in and got it back returned to stock unrooted so I guess depends where you go.

I read the PDF but don't see how that means sprint doesn't care. All I read is what sounded like sprint cs employees talking about policy. How is that official? Or am I missing something?
Sent from my PC36100 using XDA App

hellraiser2011 said:
Just had my EVO serviced and I'm on Synergy ROM and got the phone back without any problems but a friend of mine took his in and got it back returned to stock unrooted so I guess depends where you go.
Click to expand...
Click to collapse
What was your phone in for, hardware or software? It's supposed to be that hardware issues (charge port, screen, buttons,, etc..) do not require that the phone bo returned to stock. On a phone with software issues we are supposed to return the phone to stock, run updates then troubleshoot. I know it blows getting that finely tuned custom ROM/Kernel wiped but the devil you know is better than the devil you don't.
Now I personally will not flash a customers phone back to stock unless there is no other option but will generally start with a wipe to clear any crap out of the phone. Then again, when I was working with teamwin and orrebmas I was rooting/unrooting and flashing all the major ROMs as many as 10-15 times a day so I'm a bit more familiar with custom ROMs than most techs.
legasus233 said:
I read the PDF but don't see how that means sprint doesn't care. All I read is what sounded like sprint cs employees talking about policy. How is that official? Or am I missing something?
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
As a tech I can verify that for one, only Sprint employees have access to that forum and the service subforum from which that came is for ASC techs. Second, almost the entire thread was techs complaining about why should they service rooted phones for free. These are the same people that claim there is no way to be sure if a phone is rooted.

OK, now I see, I didn't realize you were a Sprint tech. Anyway, you know my situation, what would you recommend? What could be causing my random shutoffs related issues? Also, I've only had the phone since March. Is my issue covered by warranty? I don't have insurance
Sent from my PC36100 using XDA App

Thermal shutoff bug: If the phone gets to hot it will shut off and not turn on til it's cooled down. The sensor can get out of calibration and require lower and lower temps before it will boot. The worst case I have personally observed was a phone that needed to be below freezing before it would boot. This bug will also cause the charging circuit to not charge (it thinks it's too hot).
In a room that's no more than 75deg Fahrenheit turn on all the radios and run neocore interactive mode. Let it run for atleast an hour. If the phone shuts off immediately check to see if the kickstand is hot. Now I don't mean warm but hot. If the kickstand is not hot then your phone's temp sensor is out of calibration and requires that the phone be replaced. This is a known issue or "Device KIS". If the phone is within it's one year warranty there is no charge for the replacement. If the phone is out of warranty it is up to the discretion of the tech and/or manager to assist you in getting it replaced via Authorized Exchange or "AE".

I ran through the program as you suggested and the kickstand wasn't hot and didn't power cycle at all. Then what?
Sent from my PC36100 using XDA App

Go HERE this is my live support chat so I can walk you through a couple things. I'll wait for you for the next 30mins or so.

Sprint said they wouldn't work on my phone because it was rooted
Sent from my dope fly fresh EVO

I have three Sprint stores in my area. Two of them are managed technically inept managers, one of them is managed by a techno-god, I don't know what he's doing managing a Sprint shack but so be it. I talked to him about rooted Evos and he said that the other two stores don't check for it because they don't know anything about the concept of rooting. But HE DOES because it's hard to guarantee a repair on a rooted phone. According to him, it's up to the store's management and also up to Sprint. They don't necessarily check for "root" but if servicing a phone requires a software update, they're going to use a stock RUU and voila! That was my experience.

Going to sprint repair center do i need to go stock/unrooted

I got an appt with sprint tech support or repair center whatever its called . I got to walk into one those stores in my area today in about 4 hours . Ive called sprint to many times about getting to many phantom voicemails, calls not going through, my phone not ringing when someone else calls me etc.. so they said to take it in . Im currently running Calks 3.0 GB rom EL29 and when you turn on the phone i have the yellow triangle show up..
Do i need to revert back to completely stock ?
or can i just take in like that and will they service it that way?
TIA to anyone that responds back with help....
MODS i know this has been asked before but i searched and didnt find the answer ..

Yes flash any stock rom before going.
Sent from my SPH-D710 using Tapatalk 2

do i have to unroot as well?
also whats the best way to back up sms, mms ive tried TB but didnt work for some reason gonna give another try but wondering if there might be something else?
EDIT: so i odin'ed stock rooted EL29 rom that i had on my pc .. will that work or should i also unroot?
dont want to drive all the way to the sprint store for them to tell "OH your device is rooted and we wont work on a device that is rooted". or tell me oh the reason your device is not working could be cause its rooted....
EDIT 2 : installed stock rooted EL 29 and when phone booted it notified me of the update available "ICS" gonna actually let it install since i know stock ICS sucks. .

Ma$etas said:
do i have to unroot as well?
also whats the best way to back up sms, mms ive tried TB but didnt work for some reason gonna give another try but wondering if there might be something else?
EDIT: so i odin'ed stock rooted EL29 rom that i had on my pc .. will that work or should i also unroot?
dont want to drive all the way to the sprint store for them to tell "OH your device is rooted and we wont work on a device that is rooted". or tell me oh the reason your device is not working could be cause its rooted....
EDIT 2 : installed stock rooted EL 29 and when phone booted it notified me of the update available "ICS" gonna actually let it install since i know stock ICS sucks. .
Click to expand...
Click to collapse
Just go with fi27 unrooted. Shoul have no issues.
Sent from my SPH-D710 using Tapatalk 2

garwynn said:
Just go with fi27 unrooted. Shoul have no issues.
Sent from my SPH-D710 using Tapatalk 2
Click to expand...
Click to collapse
Well i had odined back to stock rooted EL29 and then after reboot a minute later i got the notification to update so i did then that happen about 3 times till finally got to Fi27 and i dont have root...
I went into the Sprint repair center so they could look at it . THE Rep asked me "so whats wrong with your phone?" so i start telling her that i my phone wont ring some times and that some times it will ring till the callers phone has rang about 4 times and then she says" Oh thats normal the phone is set up that way its set up to have that delay" i was like WROOOOONNGGG no way any phone is set up to have a delay .. well we went back and forth and they didnt even touch my phone i could have been on any custom rom and they wouldnt have cared . she just put some notes in my acct for the next rep to help me....
I also to prove to her the problem grabbed one of the phones on display that is active it was a EVO 4g LTE and called my phone from it and my phone didnt ring till the 4th ring hanged up and then called the EVO phone back and the evo rang on first ring.. All she said was oh its our network theres a tower down went back and forth and figured she dont know what she's talking about....
Then called sprint and the rep did a RTN or something like that which included a full wipe and restore of factory settings and now during the day i have to see if it works or not.

Ma$etas said:
Well i had odined back to stock rooted EL29 and then after reboot a minute later i got the notification to update so i did then that happen about 3 times till finally got to Fi27 and i dont have root...
I went into the Sprint repair center so they could look at it . THE Rep asked me "so whats wrong with your phone?" so i start telling her that i my phone wont ring some times and that some times it will ring till the callers phone has rang about 4 times and then she says" Oh thats normal the phone is set up that way its set up to have that delay" i was like WROOOOONNGGG no way any phone is set up to have a delay .. well we went back and forth and they didnt even touch my phone i could have been on any custom rom and they wouldnt have cared . she just put some notes in my acct for the next rep to help me....
I also to prove to her the problem grabbed one of the phones on display that is active it was a EVO 4g LTE and called my phone from it and my phone didnt ring till the 4th ring hanged up and then called the EVO phone back and the evo rang on first ring.. All she said was oh its our network theres a tower down went back and forth and figured she dont know what she's talking about....
Then called sprint and the rep did a RTN or something like that which included a full wipe and restore of factory settings and now during the day i have to see if it works or not.
Click to expand...
Click to collapse
We had this happen to us during NV updates in the area. Not sure if that was it or another issue so I'll throw this out as well: Did you upgrade from an older phone and keep the phone? If so, make sure it's turned off. If it's still happening you'll probably want to see if they're doing NV upgrades in the area as we had all sorts of funky stuff happening. (Towers reporting wrong times, etc.)

garwynn said:
We had this happen to us during NV updates in the area. Not sure if that was it or another issue so I'll throw this out as well: Did you upgrade from an older phone and keep the phone? If so, make sure it's turned off. If it's still happening you'll probably want to see if they're doing NV upgrades in the area as we had all sorts of funky stuff happening. (Towers reporting wrong times, etc.)
Click to expand...
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This is the phone i started sprint service with.. I have had this issue since i got the phone....Now that my contract with sprint is over and finally fed up with this issue and have the time to deal with it im trying to get this fixed by sprint....
Also i have three Business lines and on one (after that person lost, then broker the 2nd phone both Epic 4g ) i have a htc touch pro 2 . we were in a bad reception area and that phone was able to stream a movie on youtube and this phone couldnt even stream pandora .....

Ma$etas said:
This is the phone i started sprint service with.. I have had this issue since i got the phone....Now that my contract with sprint is over and finally fed up with this issue and have the time to deal with it im trying to get this fixed by sprint....
Also i have three Business lines and on one (after that person lost, then broker the 2nd phone both Epic 4g ) i have a htc touch pro 2 . we were in a bad reception area and that phone was able to stream a movie on youtube and this phone couldnt even stream pandora .....
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Unfortunately the antenna for this phone seems to be a big sticking point for a lot of folks. Now that NV is almost done around here I am doing better; the recent modem updates helped as well. But there are still some problems.... like a certain location I know I have to get off the phone because the tower handoff fails every time.

the radio on this phone sucks thats why im undecided on what phone to upgrade too.. I need to change phone cause of this problem but what phone should i get is the problem
SGS3 almost the same as this phone yeah i know it has some new features but i feel like since its a samsung it most likely will have the same issue : weak radio...
HTC EVO 4g LTE very low on memory . many complain about it having issues connecting to LTE (where LTE is available) but HTC does make good Radio's ..
Galaxy note 2 has many new features it is big in size but ill get used to it and ill use a bluetooth so i wont look crazy holding up to my ear but since theres no LTE in my area i cant be able to talk and surf the web (the evo and sgs3 could) its still a samsung and samsung makes weak radios ....

Ma$etas said:
the radio on this phone sucks thats why im undecided on what phone to upgrade too.. I need to change phone cause of this problem but what phone should i get is the problem
SGS3 almost the same as this phone yeah i know it has some new features but i feel like since its a samsung it most likely will have the same issue : weak radio...
HTC EVO 4g LTE very low on memory . many complain about it having issues connecting to LTE (where LTE is available) but HTC does make good Radio's ..
Galaxy note 2 has many new features it is big in size but ill get used to it and ill use a bluetooth so i wont look crazy holding up to my ear but since theres no LTE in my area i cant be able to talk and surf the web (the evo and sgs3 could) its still a samsung and samsung makes weak radios ....
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If you can convince them - honestly, whittle it down to 3-4 and then take them out to your regular work sites and test them.
Then based on how they perform where you need it to you can make a call.
Not sure how it works with Sprint but would think they should allow this kind of testing before you purchase - or upgrade in your case. (MVNO we use does this...)

what i know of sprint is they let you use the device for 14 days and you have to decide if you want it or not....
also i was thinking of trying tmobile out cause im tired of sprints slow 3g data.. I dont have Sprints 4g service everywhere i go... just want to see if anyone who lives in the inland empire California can tell me there experience with it...