[Q] NO data for root users?? - G2 and Desire Z Q&A, Help & Troubleshooting

ok maybe im on the wrong thread but idk. I had the CM6.1.1 and was working fine for awhile then suddenly im losing FULL data on and off. i'd have to switch it to 2G and back off to get the H of 4G and it'll only work for a few hours then i'd have to repeat it again. so I unrooted and sent it for a replacement thinking it was the G2 but now im having the same problem on CM7 2 weeks after replacing the G2. WTH?!?! is a new way of google shut us root users down?? i tried eveyrhing. wipe, reinstall nothing.. no luck

Hmm not positive but sounds like something on your end. If tmobile was actually implementing something like this we would all know about it and/or the forums would be blowing up. Not sure what advice to give you on what to fix it though.
Sent from my HTC Vision using XDA Premium App

yea man idk wtf it is! i had this prob before and got the G2 replaced now its having the same prob again. its not apps im DLing i did everything i could think of. right now its restoring to stock rom so im gonna see how that goes... I rooted my GF g2 with sense and it works fine no issues and she ran it for months now..probably it something on my end since im the only one having this issue. but i didnt do anything besides root, DL rom.. thats it. i cant see how a few weeks later im losing data outta nowhere. i dont experiment with nighties or radios i just stick to one rom. hmm.. looks like im gonna have to toy with it for a while to ge it right again...

wrong forum buddy. should be posted in Q&A

i knew that was coming..

demo4o1 said:
i knew that was coming..
Click to expand...
Click to collapse
if you knew there is no excuse

FWIW, i've had a ton of problems with the data connection over the past few days. sometimes (like now) i get data speed upwards of 4,200kbps with a lowww 67MS ping.
but for the most part data has been either non existant. issues started when i flashed CM7.0, went back to RC2 and things seem to be working much better.
had a bunch of other problems with CM7 tho, so i might have borked the install.

crazy talk said:
FWIW, i've had a ton of problems with the data connection over the past few days. sometimes (like now) i get data speed upwards of 4,200kbps with a lowww 67MS ping.
but for the most part data has been either non existant. issues started when i flashed CM7.0, went back to RC2 and things seem to be working much better.
had a bunch of other problems with CM7 tho, so i might have borked the install.
Click to expand...
Click to collapse
i flashed back to RC2, 6.1.1 too and still the same issue even flashed to stock rom. idk im about OCEAN my G2 in a minute

Your phone hates you and wants you to suffer for committing the crime of posting a "Q&A" topic in the "Development" section.

It doesn't sound like anything on your end. There are two things your gonna want to do here. The first is check you sim card, where the gold part is. Look to see if there is something near the gold piece that looks like TM*****. If not then replace your sim card. If you do have that then call tech support and have them file a Service Request if this is something that only happens in around a 7 mile are, if it happens everywhere you are then your gonna have to have a trouble ticket filled for your line.

card0124 said:
It doesn't sound like anything on your end. There are two things your gonna want to do here. The first is check you sim card, where the gold part is. Look to see if there is something near the gold piece that looks like TM*****. If not then replace your sim card. If you do have that then call tech support and have them file a Service Request if this is something that only happens in around a 7 mile are, if it happens everywhere you are then your gonna have to have a trouble ticket filled for your line.
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Click to collapse
i already did all this when i had this prob on the 1st G2. so what im trying now is erasing everything, flash rom see if that works if it doesnt im gonna unroot, REroot flash rom. it doesnt work im sending this in for a replacement too (for the second time)

I am not on Tmobile, but I had a similiar problem... It turned out to be from using superbattery app... It actualy modifies the radio/ril some how.. and flashing a new rom/restoring stock, nothing worked, untill I flashed my same radio again.... Then it was fixed..... It is worth a try.
Sent from my HTC Vision using XDA Premium App

wth.. i unrooted, flashed stock OS, re rooted, flashed RC2, was fine for an hour then again.. NO DATA! WTF!?!?! i guess i gotta mess wit he radios? i dont even know how to do that never went that far.

Related

3G PROBLEMS (donate for help if i have too)

So i have rooted my phone a while back, and been flashing new roms back and fourth , but not sure why recently after a couple of weeks, i have seen my 3g signal drop without me doing anything, on the same places were i usually get perfect 3g signal,
i updated the radios to recent ones, update the profile , PRL profile etc so see if these was the problem that 3g drops all the time,
so i have flash myths , cya mods roms, MIUI , and evry other sense roms like HD SACS and fresh evo etc and i even try AOSP roms to see if the sense roms was the problem, but with AOSP Roms it even drops more,
example of what i mean:
i will be using the internet were it takes forevr to load cuz 3g dont kick in,
than out of no where 3g works perfectly for like 5 to 10 mins,
than after a while i try to use any application that uses internet like facebook, pandora, youtube etc, the 3g starts acting up and doesnt kick in , does this evry other 10 mins which its annoying the crap out of me.
PLEASE IF ANYONE CAN HELP ME I WILL EVEN DONATE $20 TO 30 BUCKS FOR YOUR TIME BY PAYPAL.
NOT SURE WHAT OTHER OPTIONS I HAVE, AND I REALLY DONT WANT TO REPLACE MY PHONE AND IM PRETTY SURE I CANT BRING IT TO SPRINT TO FIX IT CUZ ITS ROOTED, OR CAN I?
THANKS
Here is the best thing to try for starters.
Start completely fresh.
Download this zip
http://www.mediafire.com/file/ikylelx99c49133/Calkulin's_FORMAT_ALL.zip
flash that zip from recovery and it will format everything without a doubt.
Then flash a rom like this
http://forum.xda-developers.com/showthread.php?t=874251
stock rooted ruu - simple and no modifications.
If you are still having issues after this, then it is possible that you are having hardware issues.
It wouldn't hurt to try updating your radios as well
http://forum.xda-developers.com/showthread.php?t=715485 - the combo one at the top should get them all.
+1 those are the best suggestions than I think can be given to help with your situation. I had the same problem on my hwd 003 evo sent it in and got a hwd 004 speeds were better I think it was a hwd problem cause I couldn't find a fix.
dills2214 said:
Here is the best thing to try for starters.
Start completely fresh.
Download this zip
http://www.mediafire.com/file/ikylelx99c49133/Calkulin's_FORMAT_ALL.zip
flash that zip from recovery and it will format everything without a doubt.
Then flash a rom like this
http://forum.xda-developers.com/showthread.php?t=874251
stock rooted ruu - simple and no modifications.
If you are still having issues after this, then it is possible that you are having hardware issues.
It wouldn't hurt to try updating your radios as well
http://forum.xda-developers.com/showthread.php?t=715485 - the combo one at the top should get them all.
Click to expand...
Click to collapse
Any luck with this?
dills2214 said:
Any luck with this?
Click to expand...
Click to collapse
i just try this like 2 hours ago, its going fine for now but still dropping the 3g couple of times, i just want to see how it goes by the end of the day...because this phone that i have its a replacement cuz my original evo i lost it, hopefully i didnt get a evo that has a hardware issue even though it was working fine for the first months, till now.
thanks again for ur help and ill keep u updated of how it goes and test it for a couple of days.
so i use it over the weekend, and after a day it starting acting up again, i was happy when it work almost for a full day and than it starting acting up where 3g wasnt kicking in, thanks for ur advise and i guess i have to replace this evo.
you might wanna try going to a Sprint store with service center, maybe they can figure it out there, as you've basically tried everything one can do at home to try and fix it, and are still having problems.
miguelfp1 said:
you might wanna try going to a Sprint store with service center, maybe they can figure it out there, as you've basically tried everything one can do at home to try and fix it, and are still having problems.
Click to expand...
Click to collapse
Here's one to accompany that. It may not even be your phone. Call *2 and ask if they are having network issues in your area. Mine was doing the same thing after a storm (we had tornaders...yes, tornaders...live with it). It was back up withing 48 hours, then again, I reported the issue.
I'm sure they have some pretty good monitoring systems in place; however, if the guys behind the NOC are anything like the guys here at my work...well I won't say anything, but you can piece together the picture.
topdawgn8 said:
Here's one to accompany that. It may not even be your phone. Call *2 and ask if they are having network issues in your area. Mine was doing the same thing after a storm (we had tornaders...yes, tornaders...live with it). It was back up withing 48 hours, then again, I reported the issue.
I'm sure they have some pretty good monitoring systems in place; however, if the guys behind the NOC are anything like the guys here at my work...well I won't say anything, but you can piece together the picture.
Click to expand...
Click to collapse
nobody else i know have 3g issues, because i have ask my friends with evo's and my roommate to let me see there evo and check if the sprint network just acting up, but is not cuz there phone is running good. but it seems like i start getting normal 3g signal when i first flash a rom, than after a couple of hours or a day it start acting up, its annoying as hell cuz i could be in the middle of doing something during the day and when i need my phone to work with 3g, it start acting up,
thanks though for the suggestion, not sure if rooting the phone would effect the signal problem,
aalopez10 said:
nobody else i know have 3g issues, because i have ask my friends with evo's and my roommate to let me see there evo and check if the sprint network just acting up, but is not cuz there phone is running good. but it seems like i start getting normal 3g signal when i first flash a rom, than after a couple of hours or a day it start acting up, its annoying as hell cuz i could be in the middle of doing something during the day and when i need my phone to work with 3g, it start acting up,
thanks though for the suggestion, not sure if rooting the phone would effect the signal problem,
Click to expand...
Click to collapse
Just because you see it drop to 1x doesn't mean anything. That means that sense doesn't want you to know about it. so there is no icon for 1x since aosp is different and doesn't lie it tells you the truth. I thought things like this from time to time until I did this. Flashed stock. Speedtest... sat in the same spot flashed CM, speedtest. Both were about the same.. some tests were faster on CM then sense and some were faster on sense then CM. I get my email... and my market downloads never fail... So I can't really complain.

[Q] Insane Amounts Of Reboots (LONG post)

Ok this is a new problem for my phone. A couple weeks ago my phone started rebooting like crazy on CM7. I thought maybe it was the kernel so i switched it, that didnt work so i did a full wipe and installed the newest Nightly. That didnt work so i thought maybe it was Gingerbread (even though it ran it fine since it got cooked for the Inc) So i switched to an 2.2 AOSP ROM, that didnt work, so i switched to a Sense ROM. I have tried CM7, Skyraider, Magnolia, Business Sense Z, and now i am on Warm Z 2.2 and i am getting, no exageration, 15-20 reboots a day. No matter what ROM/Kernel combo i try. I also have the Battery Indicator widget in my notification bar that you can open and see what the battery temp is and i have never seen it hot. I can feel it rebooting in my pocket all the time. Phone calls make it reboot, music, navigation, all kinds of stuff. Sorry for being long winded, i just want to describe it the best i can. Does anyone know anything i can to to make it stop? Whenever i flash a new ROM i never restore Apps+Data, i only restore the APK's.
I called about a warranty replacement with the main reason being a blown external speaker, and they said they would do it. But here is why i havent. Somewhere along the lines VZW messed up something in my account and My Verizon online is telling me i am eligible for an upgrade even though im not. I called about it and she said i couldnt use my last NE2 untill Feb of 2012, then she checked the My Verizon and seen the same thing. She told me as long as i upgrade online or on my phone it will let me upgrade, but if i call in or go to the store it wont let me. Well i want the Thunderbolt with my upgrade, but i am afraid if i do a warranty swap it may affect my status on My Verizon somehow and not let me get that upgrade. I plan on selling the Inc after i get the Tbolt, but i dont want to sell it rebooting like crazy like this. Any input is appreciated.
I did the same with my HTC TP1 a week before i got my TP2 with the upgrade from VZW. I didn't have any problems.
Check setCPU or any app that would majorly change stuff on your phone. Such as ones that auto kill things. Turn all those off if you have any running.
You may just have bad hardware, in that case would suggest you going back to stock and advertising as such when you're selling.
Yeah i may end up taking a chance and doing a warranty claim.
I'am using CPU boost. You think that is causing it? It just started happening but i have been using the app for a while.
Sent from my Incredible using XDA App
Well I uninstalled CPU boost and that didn't help. Anything else to try?
Sent from my Incredible using XDA App
I've had this happen Verizon will replace it with a refurb. or at least they did for me...
Run the rru?
Sent from my LiquidLight using XDA App
Thanks for the suggestions guys. i think I'm going to take the chance on unrooting and getting a refurb for it. Hopefully it won't fix whatever error is in the my verizon system and take my upgrade away.
Sent from my Incredible using XDA App

[Q] N00b question, Can't receive calls, texts flood my phone at same time.

Hey guys,
So this might be a n00b question to ask but i haven't seen any other posts on it for the Evo 4g.
I can make calls, but not receive them. I can send texts and people get them right away, but i don't receive them right away, I receive all my texts at once an hour or two later, sometimes a day later. I checked my system time and it was supposed to be 9:30 am but it said 4:45 pm, then it went back to 9:30 am about 5 min later.
It seems like a radio problem because my network works fine with facebook and heytel.
I was wondering if anyone has had experience with this, is it a network issue i need to contact sprint or is it a problem within the phone itself.
Is your evo rooted?
I had a similar problem but it was when i had a blackberry but it wasnt all the time. Sometimes i got texts almost a day later.
*Usually*, it is a network issue. You can try updating your profile in the settings menu. Also, it is not uncommon to experience such things while roaming.
Posting & replying via the XDA Premium app
Ya it's rooted with Unrevoked running Riptide w Calkulin 1.8.0
Haven't had any problems with it until yesterday, been running it ever since it came out.
I'm definitely not roaming.
Updated my profile and PRL
Gonna re-update, pull the battery for a few, and call sprint customer care. I read somewhere people have this issue when their phone is in forward mode, random for it to all of a sudden just happen unless the phone got dropped or shorted out somehow.
I had a friend have the same problem yesterday but he just went through insurance and got a new phone.
So you're right it could be a network issue and spending $ on a new phone to gamble on having the same issue doesn't sound like something anyone would want to throw money at.
Daniel Grumet said:
Ya it's rooted with Unrevoked running Riptide w Calkulin 1.8.0
Haven't had any problems with it until yesterday, been running it ever since it came out.
I'm definitely not roaming.
Updated my profile and PRL
Gonna re-update, pull the battery for a few, and call sprint customer care. I read somewhere people have this issue when their phone is in forward mode, random for it to all of a sudden just happen unless the phone got dropped or shorted out somehow.
I had a friend have the same problem yesterday but he just went through insurance and got a new phone.
So you're right it could be a network issue and spending $ on a new phone to gamble on having the same issue doesn't sound like something anyone would want to throw money at.
Click to expand...
Click to collapse
Give it a day or two, you definitely don't want to pay for something you don't need.
Also, back up your current setup, calikulin format all, and try flashing something else to see if the problem is ROM based.
Thanks Green. Good words brothuh, i gotta older version of Fresh i'm gonna try that out.
I haven't seen any new worthy ROMs with the gingerbread so staying clear from that for awhile.
Unless you have one you would recommend trying out.
Daniel Grumet said:
Thanks Green. Good words brothuh, i gotta older version of Fresh i'm gonna try that out.
I haven't seen any new worthy ROMs with the gingerbread so staying clear from that for awhile.
Unless you have one you would recommend trying out.
Click to expand...
Click to collapse
Flash a different kernel. It shouldn't have an affect on your issue, but, I've learned that anything us possible with smartphones.
Posting & replying via the XDA Premium app
Thanks Doug, not sure how to flash just the kernel but i'll look it up and post the results later today. Thanks for the tips!!
I tried reflashing the entire ROM and no dice. Think it's definitely a network issue. Going to sprint today, keep you guys posted.
I had the same problem and was on EVIO 1.8. I reflashed my PRI and that seem to have solved my problem. I tried many things but after flashing the PRI the phone has had no problems and that was about a month ago.
Here is my post to someone who had a similar problem as you.
http://forum.xda-developers.com/showthread.php?t=1028403

Rooted Kernels and Loss of Service

We're trying to determine the "root" (pun intended) of the problem so if you wanna come in here and start a fight go find a local bar to do so. We need to try and locate the source of the problem so either post something useful or walk away.
There seems to be some confusion and I dont know if its being ignored or what but theres an issue with these kernels that needs to be looked into further before new ones continue to be released.
Theres an obvious problem for a good amount of people and everytime I look I see comments that there isnt a problem. So heres everything I could quickly find regarding it.
Now Im not trying to be a **** about this but I dont get how the issue is unheard of when its one of the biggest topics in this section. And so we're clear, this is happening in ALL kernels. Unfortunately its been more profound in Zedos because it seems more people went with his method.
All Im asking is before more and more kernels are released that someone at least acknowledge the problem and see if it can be addressed before more and more people root and start complaining because they were told there was no LO.S. bug
zedomax said:
data drop? dunno about that, this shizzle will not drop. It's ZEDOMAX!
Click to expand...
Click to collapse
zedomax said:
jump and we will find out. no they should be worked out. there was no data loss kinks in da first place, where did u get that?
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Click to collapse
________________________________________________________________________________________________________
joetemp75 said:
Man I was fine then I flashed v5 and got the no signal issue
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SupahDave said:
Everything seemed to be fine last night but today I've had 4 separate times now where my phone has lost signal all together and needed to be rebooted to get phone/data back. When this has happened I tried going into About-->Status to see if I could see anything odd and I kept getting a FC of com.android.phone
Click to expand...
Click to collapse
jimbobtexas said:
I did. No love. I'm without a signal, period.
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Click to collapse
MILH0U5E said:
Got the no signal issue here too. I put it in airplane mode overnight and upon waking this morning the no signal circle was there. I had to do a reboot to get 3g and cell signal back.
Looking forward to seeing this process develop.
Sent from my SPH-D710 using XDA App
Click to expand...
Click to collapse
wbyrd said:
Yeah this just happened to me too, everything was fine this morning then I played a game of solitaire and after going back to my home screen I saw the circle. Rebooted phone and everything came back on. It's possible that the circle was there before I played the game of solitaire but I didn't notice until right after I quit playing.
Hopefully it gets straightened out soon. At least rebooting fixes the problem, I can handle rebooting for a little while if needed.
Click to expand...
Click to collapse
plmiller0905 said:
I can't really deal with the issue of having no service. My daughter has a heart issue and can't afford to miss a call. It's not like I walk around all day literally looking at my phone's screen seeing if I have service or not.
I did reboot...so like your's my service is back up.
But I definitely hope this gets fixed soon. I'd rather have root with broken heptic feedback than the inability to receive calls.
But I'm sure the Op the get it fixed...
Click to expand...
Click to collapse
volwrath said:
I've had a dead call issue and also tday my radios were just dead and there was a circle in the middle of the notification barr. A reboot fixed the issues each time, but I think it might be a problem. I thing newer kernels will also fix said issues. Still very satisfied
Click to expand...
Click to collapse
JLine05 said:
I am having the issue of the phone (voice) and sms not working. Strange because everything else is working fine. Does anyone have any ideas? Thanks.
Click to expand...
Click to collapse
mcflargen said:
Still seems to have the data drop issue. Popped it on the second u dropped it, was great till a min ago. least a "restart" fixes it.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
joetemp75 said:
Man I just lost data again. This sucks
Sent from my SPH-D710 using xda premium
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kindaskimpy said:
I'm giving this one a try because with the zedomax kernel I kept losing 3G and CDMA calling and not even noticing it unless someone told me they'd been trying to reach me for hours. A quick reboot would solve the issue but then it would happen again.
I'll report back and let you guys know if this one is giving me the same issue.
Click to expand...
Click to collapse
bbedward said:
I did this one because losing service on the other one, haven't lost it yet but its only been a couple hours
Sent from my sprint galaxy s2
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fordmanck said:
I tried both, i'm back on this one. I lost service with zedos twice and haven't on this at all.
Sent from my SPH-D710 using XDA App
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Click to collapse
Telling you right now someone is going to come in here and go "this belongs in General" then a mod will move your thread and deduct 5 points from something, not sure...but just a heads up
I also see a lot of people having issues, but I'm now on day 2 of flashing Zedo V1 and have yet to experience any of these issues. Not sure what I did different, but everything just works... The only thing I did was after rooting was getting my MSL from Sprint and erased the proxy servers in the ##3282 menu.
EDIT: Ok, I just lost service 1 1/2 day after rooting... Bug finally hit me..
I dont mind it being moved and I have no clue what the deduction in "points" does but I'll deal with it.
Now Im getting much better battery but I know people are still losing service on the new OC kernel. My roommate happens to be on e the unlucky ones.
Man...thanks for posting this. Hopefully the mod doesn't close this thread. This definitely is a concern and a serious matter. I don't care if these kernels are, "use at your own risk" these kernels should've been listed as betas, and/or the bugs should've been listed and further testing should have been. If those steps were taken, I bet a lot of people would've held back from flashing them. I know I would have.
Shabby posted this earlier in the other thread (post 160):
http://forum.xda-developers.com/showthread.php?t=1267762&page=16
One thing that got to me was this morning I woke up, hoping to see a stock kernel and/or a way to return to stock. And instead, I see a new overclockable kernel. To me that's just not right. I think that you have to prioritize. That's like putting out a rom that has all data broke. Then instead of fixing it, you put out another rom...while disregarding the issues with the first rom. At least acknowledge the issue and let everyone know it's been worked on....don't just blow it off.
I know some of the devs over in the Evo forums was good about this....if something went haywire with one of their roms or mods...they were all on top of it to get the issue fixed and they also communicated with posting updates on the matter.
Like I said, hopefully the mods don't close this.
I'm definately gonna follow this thread...thanks Wingzfan
i rooted yesterday using zedomax method, did the OC kernel last night.. havent had any issues so far ..
plmiller0905 said:
Shabby posted this earlier in the other thread:
http://forum.xda-developers.com/showthread.php?t=1267762&page=16
post 160
I'm definately gonna follow this thread...thanks Wingzfan
Click to expand...
Click to collapse
Bubby does have the stock kernel pulled. I was testing it till 1:30 in the morning but he's gotta recompile it. It was bootlooping so today thats his first order of business.
As for the kernels, I flashed it by choice. I dont blame the devs for ANYTHING, Im just saying acknowledge theres a bug and lets see how to resolve it.
I've been reading through the rooted kernel threads as well prior to jumping on the root wagon and have seen several people mention that they are not rooted and have experienced the loss of service so it seems that the issue may not be exclusive to the rooted kernels...possibly a Samsung bug?
Very possible which is why im hoping we can get an idea of how man people are rooted vs non rooted having it. Now the only thing is I cant find any complaints online about nonrooted phones doing it except a few here and youd think it'd be widely discussed
Sent from a Galaxy far far away...
OrygunGal said:
I've been reading through the rooted kernel threads as well prior to jumping on the root wagon and have seen several people mention that they are not rooted and have experienced the loss of service so it seems that the issue may not be exclusive to the rooted kernels...possibly a Samsung bug?
Click to expand...
Click to collapse
Yeah...I read those too. However, I never lost any service at home with any android phone I've owned..Nexus S 4g, all Evo's, Epics etc. Then today I wake up and I have no service....maybe it is a samsung bug, but I'd rather return to stock myself to see if the issue was still there.
Stocks on its way i promise. Probly tonight actually. Bubby was really close last night. Once we get that Id be curious to see what happens.
Sent from a Galaxy far far away...
wingzfan said:
Stocks on its way i promise. Probly tonight actually. Bubby was really close last night. Once we get that Id be curious to see what happens.
Sent from a Galaxy far far away...
Click to expand...
Click to collapse
Sounds good...can't wait
Sent from my SPH-D710 using Tapatalk
This is an issue that started with mine also yesterday. But not only did I lose data but gps also. A reboot fixed it but I would like to know whats going on. I just came from the evo 3d and there was an issue that had to do with the prl so I am going to give that a shot with the 11115 prl that fixed the evo. Will post back with the results later today.
On V5, Ive only had the loss of data once in about 12 hours, versus about 3 times on Zedo V1.
I also did http://forum.xda-developers.com/showpost.php?p=17703908&postcount=11 for the hell of it to see if that helped (even though I got it at a sprint store)
For the record:
A) People have reported this issue even on the stock kernel. It is not clear where the cause is.
B) For kicks (and because it cannot hurt) I did the whole profile/PRL update thing that someone suggested. Be it luck or real benefit, I have no had the issue since.
wingzfan said:
Very possible which is why im hoping we can get an idea of how man people are rooted vs non rooted having it. Now the only thing is I cant find any complaints online about nonrooted phones doing it except a few here and youd think it'd be widely discussed
Sent from a Galaxy far far away...
Click to expand...
Click to collapse
I would think it would be widely discussed as well so that seems odd. I'm waiting to see what evolves or at least for stock kernel (an undo) before flashing a rooted one. I don't have TEP.
It's still a bit early for the issue to be too widely discussed.
dmarden said:
For the record:
A) People have reported this issue even on the stock kernel. It is not clear where the cause is.
B) For kicks (and because it cannot hurt) I did the whole profile/PRL update thing that someone suggested. Be it luck or real benefit, I have no had the issue since.
Click to expand...
Click to collapse
Nice. I was told by a helpful Sprint cust. serv. rep. a while back that you should update your PRL & Profile when you go into a new area (tavel, move, or even long commute to work) regardless of which phone you have. I would think unboxing your phone would qualify as well. It sure couldn't hurt.
---------- Post added at 06:59 AM ---------- Previous post was at 06:53 AM ----------
dmarden said:
It's still a bit early for the issue to be too widely discussed.
Click to expand...
Click to collapse
Good point. Many people would not likely research on the web/forums, instead they'd likely address the issue directly with Sprint.
plmiller0905 said:
Yeah...I read those too. However, I never lost any service at home with any android phone I've owned..Nexus S 4g, all Evo's, Epics etc. Then today I wake up and I have no service....maybe it is a samsung bug, but I'd rather return to stock myself to see if the issue was still there.
Click to expand...
Click to collapse
Ever owned a Samsung phone before?
This is my 3rd one and I swore after the last one Id never buy a Samsung phone again but I got sucked back in. Samsung is notorious for shipping phones with all kinds of bugs that should be considered showstoppers then pushing out fixes months later.
It would not surprise me at all if that was the case here. I am one of the ones having this issue and I am not rooted. Ive lost data several times after hanging up a call. The data never restores and I have to toggle 3G to get it come back.
I dont think this is a kernel issue. I think its something to do with the rest of the OS, either that or the kernel is a different problem thats just acting the same way.
Ok thats what i was hoping to find is nonrooted and rooted people who are having the issue. Now on my moment this issue was huge so i went to htc and maybe thats the case again. Maybe sammy dropped the ball again. Question is what can be done about it.
Sent from a Galaxy far far away...

[Q] "Phantom" Soft Keys

I've been having an issue with my softkeys (settings, home, etc...). They will randomly press opening settings, going back and opening the recent apps. Usually it does a combination of all of them and the only way to fix it is to turn off the screen and turn it back on.
I first thought this was a rom problem and switched to a new one. This didn't help so I believe it has to do with hardware. I looked up online and people say that it is a screen or battery problem. So I flashed to stock ICS and brought it into sprint, the guy was nice and stuff but he said he couldn't do anything unless we could make it happen. It wouldn't do it, so he couldn't do anything about it.
I'm wondering if it actually is a software issue or something that I'd be able to fix myself. Has anyone had any problems like this? It's not too often but often enough to be annoying. Any help would be nice.
Thanks in advance
I've heard pepper have issues with soft keys in low signal areas but never heard of that issue.. When you left the store did you have the problem on stock ics still
-TeaM VeNuM Like A Boss
Well, I flashed back to Paranoid when I got back home and so far I've had no problems. I haven't been using my phone though, I'll have to see how this goes.
MiguelHogue said:
I've heard pepper have issues with soft keys in low signal areas but never heard of that issue.. When you left the store did you have the problem on stock ics still
-TeaM VeNuM Like A Boss
Click to expand...
Click to collapse
I have the issue of menus open and close in all apps and from home screen in low to no signal areas. Some times making the phone unusable. If I turn mobile data off seems to cure the random menu opening issue... Becomes 1/2 a phone... No data and 10 a month for... What oh ya high speeds data... Used to get 10 Meg download on 4G until a couple months ago.. Now only getting 700K, I think the Sprint tower near my house was stolen lol is that a word? FI27 is out, might help. My phone has been flagged for liquid damage so hard to find out if it's a hardware problem causing the menu issues. My upgrade isn't until May so I will make the most till then. NOTE 2? Little Rant in your thread OP... Sorry
Sent from my SPH-D710 using Tapatalk 2
I don't mind the rant
I think it may have something to do with signal however. I was at work today and I got a bunch of random presses again. There was a good sized storm and I only had a bar or two. I'm also still wondering if it is software but I cant even stand to use stock ICS to see if it happens, if I couldn't use custom roms I don't think I would even own an android phone.
I was at the gym last night... 1 to no bars, menus and soft keys started poping like crazy... Turned off mobile networks.. 3G data and not one more Phantom menu press... If I wasn't so lazy I would use a custom prl and roam control... Bet that would cure my low signal areas. I will test that theory soon.
I had same menu action when I Odin stock el29 GB, with all modems I flashed
Sent from my SPH-D710 using Tapatalk 2
Xynche said:
I don't mind the rant
I think it may have something to do with signal however. I was at work today and I got a bunch of random presses again. There was a good sized storm and I only had a bar or two. I'm also still wondering if it is software but I cant even stand to use stock ICS to see if it happens, if I couldn't use custom roms I don't think I would even own an android phone.
Click to expand...
Click to collapse
I have use menu other Android devices my first phone was a Samsung moment, i rooted all my phones and i 've never had this problem, i even called Samsung and they say its sprints network not software or hardware, so i will take my phone to another store to see if i have better luck
I was experiencing the same problem on Gamer Mod. Even reflashed after fully wiping everything and still had it happening... was using apex launcher...but never happened to me before. Anyway wiped again and flashed back to blue kuban and its gone.
Shame because I really liked gamer mod.
Sent from my SPH-D710 using XDA
I don't see how a network can cause an issue like this though.
Also, I've tried wiping and flashing multiple roms on everything from GB to JB and still the same thing.
It is a low signal issue. The end. Only solution.. Get it replaced. My co worker had it. So I had first hand experience with it.
Sent from my SPH-D710 using xda app-developers app
When I brought it in he said he can only do something if we could duplicate the problem. Should I call Sprints call center and see what they can do? Would they already know about the problem or are they going to pretend like they've never had an issue like it. Do I have to flash back to stock ICS or do they not care? Sorry about the questions, I'm just pretty new to having my own phone plan and my own problems and don't really know how to deal with them yet.
Xynche said:
When I brought it in he said he can only do something if we could duplicate the problem. Should I call Sprints call center and see what they can do? Would they already know about the problem or are they going to pretend like they've never had an issue like it. Do I have to flash back to stock ICS or do they not care? Sorry about the questions, I'm just pretty new to having my own phone plan and my own problems and don't really know how to deal with them yet.
Click to expand...
Click to collapse
You have to unroot the phone or they will say the rooting its causing this problem or even worse they will say it's big no no to root phones and they will invalidated your warranty, show them this video http://www.youtube.com/watch?v=xKG-iq4XezU so they get an idea what the problem is
That is really odd, hadn't heard of that before. I instantly thought hardware, but it sounds like it has been proven otherwise. Is your device under warranty? If so, could be worth the hassle of a replacement, otherwise sprint call center is pretty worthless in general. They will give you pre made responses and tell you they were not aware of any such issue unless you get someone who actually gives any kind of a crap haha. Good luck! Be sure to post any updates!
Xynche said:
When I brought it in he said he can only do something if we could duplicate the problem. Should I call Sprints call center and see what they can do? Would they already know about the problem or are they going to pretend like they've never had an issue like it. Do I have to flash back to stock ICS or do they not care? Sorry about the questions, I'm just pretty new to having my own phone plan and my own problems and don't really know how to deal with them yet.
Click to expand...
Click to collapse
The only way to duplicate the problem everytime on my phone is to go to a low signal area. Ask the Sprint tech to go with you maybe buy them a cup of coffee and a donut.
Sent from my SPH-D710 using Tapatalk 2
Xynche said:
I've been having an issue with my softkeys (settings, home, etc...). They will randomly press opening settings, going back and opening the recent apps. Usually it does a combination of all of them and the only way to fix it is to turn off the screen and turn it back on.
I first thought this was a rom problem and switched to a new one. This didn't help so I believe it has to do with hardware. I looked up online and people say that it is a screen or battery problem. So I flashed to stock ICS and brought it into sprint, the guy was nice and stuff but he said he couldn't do anything unless we could make it happen. It wouldn't do it, so he couldn't do anything about it.
I'm wondering if it actually is a software issue or something that I'd be able to fix myself. Has anyone had any problems like this? It's not too often but often enough to be annoying. Any help would be nice.
Thanks in advance
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=1877155&highlight=ghost
Ok, before I call in I have one last question. Will they send me a loaner phone? I need my phone for work and what not so if I cant get something temporary then I'm not even going to be able to send it in.
Not sure if this will answer your question but a co-worker recently had to take his OG EVO in for service. They gave him a loaner phone, an EVO 3D.
My wife's E4GT had the same phantom soft key issue. It was recently replaced due to another unrelated issue and so far, no issues.
Sent using my HTC EVO 4G and a magic wand
Very last question, I promise. Should I call Sprint or call Samsung directly? I'm most likely going to try and get it replaced this weekend. Hoping that everything goes well.
Short of a sledge hammer or selling the phone is there any remedy?
Phantom keys were crazy on my phone yesterday. I hadn't seen the problem very much in a week or so. I have no idea what was going on, but cleared dalvik cache and that seemed to help. No problems with it today. I wish I could figure out a correlation besides poor signal.

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