Develop Bugs

Good enough to get repair help?

Hey everyone.
So I have finally decided that the dust being under my evo's screen has gotten annoying enough to where i want to get it cleaned. Problem is that i'm rooted. My question here today is that will flashing a barebones stock rooted sense rom and removing the superuser app be enough to get by the sprint repair techs? I really don't want to have to unroot and then turn s-on.
Link to barebones rom
http://forum.xda-developers.com/showthread.php?t=874251&highlight=stock+rooted
Any input?

Nobody can really say if it's enough or not. It's a gamble. I used a ruu for mine and put everything back to stock. I also removed my sd card because I had read about someone taking their phone in and the tech saw on the card there was root related stuff on there. The guy must have did something or the tech was an ass because he said they refused to fix it and flagged his account that it's a rooted phone.
If you can run the autoroot method, then it's not difficult to do. The script does all the dirty work for you.
If you were too lazy to put everything back to stock and they found out, you would be kicking yourself in the ass for not being more thorough. I'm not trying to be a **** or insult you. I'm saying better being safe than sorry.
If the tech discovers tampering, and they are a ****, then it's all over for your hopes to get it fixed man. Good luck
Here is where I got the one I used before taking it in. I got version 3.70 at the bottom.
http://www.shipped-roms.com/index.php?category=android&model=Supersonic

Agreed
I agree with the hammer. It isn't that hard to unroot your phone at all, it should only take 15 minutes or so. I have heard of some Sprint tech's being cool, and working on a phone regardless of whether it was rooted or not. I have also read of people being given a hard time, and even having their account red flagged. There is no way of knowing if you will get a cool tech, that won't care, or a guy that takes his job too seriously and plays by allt he rules. Due to it being such an unpredictable outcome, I would recommend just unrooting before going in. If you rooted with unrevoked, flash their S-on tool in recovery, then RUU back to stock, or run a PC36IMG of a stock rom through the bootloader. If you never ran unrevoked or unrevoked forever, I don't think you need to flash the S-on tool, just running the RUU should turn your S-on. Once it's all fixed up, use one of the many root methods available, and it'll be like a clean start!

I appreciate both responses and am just gonna run with the unreveoked s on since that's how I rooted. My nands should still be good though correct?

jxr94 said:
I appreciate both responses and am just gonna run with the unreveoked s on since that's how I rooted. My nands should still be good though correct?
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As long as you end up with the same phone (which you surely will). You just don't really want to interchange nandroid backups between different phones, as you run the risk of over writing your RSA keys. If you do, you need to remove the wimax.img from the nandroid backup before running it. And one more thing. Not to be paranoid, but I've seen someone get screwed from it...you should remove anything from your sd card that is related to rooting, flashing, etc. I've seen a guy report of getting his account redflagged and service was refused, because the tech found ROMS, kernels, mods, and other stuff on the sd card. That was supposedly enough evidence of rooting to red flag the account. Surely that is unlikely, but you never know. So it may not hurt to copy your sd card to your computer, then format the card before bringing it in. Or just taking the sd card out all together before you bring it in. Take it for what its worth, and good luck on getting your screen fixed!

I gave the advice that probably 99.9% will get you to where you need to be to safely get it fixed or replaced. It is up to you if you do or do not want to take a chance with a modded phone.

Hello,
I used to be a Service an Repair Area Manager. In the MI area.
I personaly did not care if the phone was rooted or not, being the screen is just dirty I personaly would have never even looked at software.
If Your really worried about your sprint tech's looking into things its also not hard to just take the digitiser off and clean it yourself, let me know if you want to know how to get it done.
jxr94 said:
Hey everyone.
So I have finally decided that the dust being under my evo's screen has gotten annoying enough to where i want to get it cleaned. Problem is that i'm rooted. My question here today is that will flashing a barebones stock rooted sense rom and removing the superuser app be enough to get by the sprint repair techs? I really don't want to have to unroot and then turn s-on.
Link to barebones rom
http://forum.xda-developers.com/showthread.php?t=874251&highlight=stock+rooted
Any input?
Click to expand...
Click to collapse

Isn't this the millionth thread about should I take a rooted phone in?
Sent from my rooted HTC EVO using the xda app!

Non-software related issues do not warrant checking software. If you bring a rooted device into my store for hardware issues, I probably won't even check it. And if I do notice, it's not a problem since hardware != software.
Now if you come into my store complaining that your device is freezing, camera isn't working, etc and you're a jerk when I say it could be the root or ROM, then I'll flag your account.
All in all, if you're having software problems on a root device, don't take it to Sprint. Hardware is still a go.

Sunsparc said:
Non-software related issues do not warrant checking software. If you bring a rooted device into my store for hardware issues, I probably won't even check it. And if I do notice, it's not a problem since hardware != software.
Now if you come into my store complaining that your device is freezing, camera isn't working, etc and you're a jerk when I say it could be the root or ROM, then I'll flag your account.
All in all, if you're having software problems on a root device, don't take it to Sprint. Hardware is still a go.
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That is the same thing i would do, The worst thing is to have someone come in beeing a "Jerk" then yes I would flag the account. Never payes to be a "Jerk"

sand1303 said:
Isn't this the millionth thread about should I take a rooted phone in?
Sent from my rooted HTC EVO using the xda app!
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Do I win a prize?

Hahaha! Not this time. But nice try. Hopefully u understand that it is a gamble and there is no real answer. It just depends on the tech and the actual store. My lcd was replaced and I was worried because I couldn't unroot mine without a display. Turned out they fixed it no questions asked. I got lucky. Some people don't. It is either rooted or not no matter how far u customize. And they either care or don't.
Sent from my rooted HTC EVO using the xda app!

Need help rooting EVO

I just updated my EVO to 2.3.3 without knowing that unrevoked can't root it. I was just curious if anyone knows if there is any way to root the EVO with the most recent update? Any help would be greatly appreciated.
-Kire

You can't root or downgrade the OTA yet, you'll have to wait.

If you had to guess, how long will it take? I'm just really anxious to root my phone and put Cyanogen 6-7 on it lol.

In the same boat. Just got a replacement phone today.

It sucks, I just want to root my phone lol. I mean I love sense, don't get me wrong but I just like to completely customize my phone. As well as get more apps.
Sent from my EVO

I told the chick at best buy I didn't even want her to take mine out of the box. She tried to say she had to in order to activate it, but I told her no.
She didn't have a choice then.

That's funny. It's good you went to best buy, if you went to the actual sprint store they'd be like, um no. Lol.
Sent from my EVO

I got mine from the Sprint store and started talking indepth Android with the guy and confused him so much that he just handed me the box without opening it. Haha

so where is our root? I would like to know this> This is not acceptable.

I would like to know where our root is as well. It is quite unacceptable. It should have been done before or directly after the update was released.
Sent from my EVO

kiresocal said:
I would like to know where our root is as well. It is quite unacceptable. It should have been done before or directly after the update was released.
Sent from my EVO
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Click to collapse
I'm sorry, but this is what's unacceptable. It's not like you have some God given right to root your phone, and how dare someone not dedicate more of there time towards helping you, for free at that. I mean, what do you think is going to happen? A developer is going to read your post and think, "oh ****, he's irritated, I better get on the ball!"
Yeah, probably not. It's still a sweet phone, just relax and enjoy it. There's more than enough to do to keep you occupied.

kiresocal said:
I would like to know where our root is as well. It is quite unacceptable. It should have been done before or directly after the update was released.
Sent from my EVO
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Be patient, it will happen...

HARDBRICK

Ok i know this is stupid. But can someone please tell me how to HARD brick my htc evo 4g, its got the latest hboot so i just need to know how.
if i do the 4.24 update and while its updating, pull battery, will it brick?

WTF? is wrong with you? lmao! Are you kidding?! wow. I don't know how to reply. lol. well, there is an app called wank-o-meter. go download it. You'll have fun with your hand tonight. :-D

If ur s-off u can do battery pulls while flashing radios...what is ur reason 4 trying 2 brick...just wondering
Sent From My Pocket

Because one, sprint refuses to replace my replaced evo.
it has no functioning camera ( blurry like a 50's tv)
halo affect from screen leakage
I am s-on. I dont know how but i got the 4.22 and 4.24 update doesnt show.
SO is it possible the software update if it shows begins and i yank the battery out, will it brick

go back and speak with a manager. but remember that you will lose your rooted phone. if you TRUELY want a new phone and will get one no matter what... then unroot your phone and set all settings as default. like I said. TAKE IT TO THE STORE! don't purposely **** it up worse. However, if you DON'T PUT A STICKER ON THE PHONE ITSELF NOTING THE CAMERA IS BAD, IT WILL END RIGHT BACK IN THE FIELD IN SOMEONE ELSES HANDS. because they don't care if they send a defective right back out.

its not rooted.
also i know they will do that. Howdo u think i got it

wtf. okay. then take it back to the store. find out if it is a corp or fran store. sounds like a piece of **** franchise store! tell them THAT THEY WILL do as you ask. it is a defect of the phone. then threaten you'll report them if they don't follow your orders.

Sprint customer service is who replaced it. The thing is they said it runs fine from their Provisioning test

You need a corporate store
Sent from my PC36100 using XDA Premium App

lil_bono said:
You need a corporate store
Sent from my PC36100 using XDA Premium App
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whys that?

leo72793 said:
whys that?
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because u want ur phone replaced! Duhh...WINNING!

{ParanoiA} said:
because u want ur phone replaced! Duhh...WINNING!
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honestly, i called and got a previous rep, thank god, and he said i can ***** n complain about the phone and the service i recieved and they will give me a free upgrade so i wont leave.

you can already get a free upgrade. they're promoting it. But, I'd take the evo3d if you can get it early. lol. if my phone broke. I would get the evo 3d. but only if it breaks. yours is broken. hell. take the upgrade. BUT REMEMBER. there are SOOOOO going to be better phones in the next year. they won't let you upgrade twice.

Rite. I just got my evo back around Jan. Gonna bypass the evo 3d n wait it out...

{ParanoiA} said:
because u want ur phone replaced! Duhh...WINNING!
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FALSE. Sprint ISC's service and exchange phones.

[Q] A good reason to give sprint for an exchange.

Ok so yea I took the OTA 4.24 (dont know what possessed me at the moment) and now im suffering from the loss of my root I reckon if I give a good enough excuse or tweak the phone a little bit to make some disfunctions in it , Sprint could exchange for another phone which is a 50/50 chance of it being back on froyo . So if anyone would love to share any ideas of pure slickness please share before I take the phone to the top of mount everest, aim it towards HTC headquarters , yell LOOK WHAT YOU MADE ME DO at the top of my lungs, and throw it as if its the final throw in the next superbowl.

the chances are slimmer with every day that passes. I'd say 99% sure you will get the other one with GB.
Also root is not a valid reason to have your phone exchanged, if its fully functional the rep won't help you.
also for when you throw it,
http://www.youtube.com/watch?v=gAYL5H46QnQ

Have you checked to see if you're still s-off? If so, you can just flash a recovery then flash a rooted rom.
Edit: and yeah, your replacement will have Gingerbread. Very slim chance otherwise, so I wouldn't even try.
Sent from my PC36100 using Tapatalk

[Q] will replacement require extra work??

Ive had my baby Evo for 10 months (the best phone Ive had ever) but recently (due to some accidents Im guessing) the touch (digitizer) is sometimes being not responsive, some times it gets all crazy and doesnt work or chooses options without me touching the screen. I tried different roms to see if a rom or app was the problem, but it kept happening. my Q is, if I replace my Evo for a new one at a Sprint Store, will I have a hard time rooting it? Cause Ive heard of ppl replacing theirs and being unable to root or having to do some wierd procedures to get root... any help is appreciated!!

I think that depends in what hboot is sent to you and then I think you have to use htc unlock, you can see if a sprint repair store can replace the screen (i heard it can cost $35 or more,if they'll do it at the closest repair store)
Tapa away from a galaxy far away

A new evo will probably come with Android 2.3.3 which means that the only way to root is to use the revolutionary root method. Googling revolutionary root should bring up some guides so you can decide if you think its worth it for you
Swyped from my synergized best friend

ok so if I had to get my phone replaced (I rlly hope not) then I can still root it? also would it be best to have the screen replaced at Sprint or buy it somewhere and replace it myself?

Yes you should still be able to root. a lot of people got stuck unrooted because of the 2.3.3 update but revolutionary root works on that Android version now. And if you have insurance then the sprint store might be the safer way to go. Just make sure you unroot first just in case
Swyped from my synergized best friend

To answer your second question, no, you will have no problems rooting, as any version is rootable with Revolutionary.
However, since your evo is 10 months old, you will not get a brand new one. You will get a refurb.
ok so if I had to get my phone replaced (I rlly hope not) then I can still root it?
Click to expand...
Click to collapse
Yes, Revolutionary.io
also would it be best to have the screen replaced at Sprint or buy it somewhere and replace it myself?
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Click to collapse
The digitizer and screen are two different parts. If you are having touch problems, thats the digitizer, and can usually be replaced in a sprint store.

sitlet said:
To answer your second question, no, you will have no problems rooting, as any version is rootable with Revolutionary.
However, since your evo is 10 months old, you will not get a brand new one. You will get a refurb.
Yes, Revolutionary.io
The digitizer and screen are two different parts. If you are having touch problems, thats the digitizer, and can usually be replaced in a sprint store.
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ok thanks for clearing dat up, still what do u mean by ill get a refurbished one and not a new one?

The phone won't be brand spanking new. It will be a rebuilt used phone
Sent from my PC36100 using XDA App

Marcop13 said:
The phone won't be brand spanking new. It will be a rebuilt used phone
Sent from my PC36100 using XDA App
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Oh ok ok now I get u, ok then thanks to all of u for the quick replies youve all been very helpful
-Rr!cAn 3v0

Sometimes little specs of dust can get under your screen and cause it to go crazy. Maybe it just needs cleaned.
Sent from my PC36100 using Tapatalk

scottypeterson said:
Sometimes little specs of dust can get under your screen and cause it to go crazy. Maybe it just needs cleaned.
Sent from my PC36100 using Tapatalk
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Wel unless their rlly rlly tiny almost invisible I dnt think dats it cuz I rlly dnt see any dust in there, but still cleaning it is an option, thnx
-Rr!cAn 3v0