[Q] A good reason to give sprint for an exchange. - EVO 4G Q&A, Help & Troubleshooting

Ok so yea I took the OTA 4.24 (dont know what possessed me at the moment) and now im suffering from the loss of my root I reckon if I give a good enough excuse or tweak the phone a little bit to make some disfunctions in it , Sprint could exchange for another phone which is a 50/50 chance of it being back on froyo . So if anyone would love to share any ideas of pure slickness please share before I take the phone to the top of mount everest, aim it towards HTC headquarters , yell LOOK WHAT YOU MADE ME DO at the top of my lungs, and throw it as if its the final throw in the next superbowl.

the chances are slimmer with every day that passes. I'd say 99% sure you will get the other one with GB.
Also root is not a valid reason to have your phone exchanged, if its fully functional the rep won't help you.
also for when you throw it,
http://www.youtube.com/watch?v=gAYL5H46QnQ

Have you checked to see if you're still s-off? If so, you can just flash a recovery then flash a rooted rom.
Edit: and yeah, your replacement will have Gingerbread. Very slim chance otherwise, so I wouldn't even try.
Sent from my PC36100 using Tapatalk

Related

Best way to get evo on 2.1

Hi, well over the past week I have noticed a bump or some sort of spot on the bottom of my evo. I have root and all that good stuff but it is really annoying and I want to take it to the store.
Does anyone one know what is the best way to take the phone back?
I mean I know I have to flash the ruu but I don't want the Sprint people to update the phone to 2.2 since I want root.
Thanks
Sent from my PC36100 using XDA App
There are plenty of threads detailing how to unroot and go back to stock. Find them.
As for keeping 2.1, if you have to exchange your phone you're going to be waiting for the luck of the draw. Some stores have older phones in stock with 2.1, but new ones are shipping with 2.2, so the longer you wait the worse your chances of finding a new 2.1. If they are able to service it, just tell them not to update the phone as you're concerned that the new update is not stable and you have seen several reports of decreased performance. They can't FORCE you to take it. Just make it clear when you hand the phone over, maybe even get them to sign a note.
There's sure to be a 2.2 rooting method soon enough, though, so you won't be out in the cold forever. Or, failing that, a way to root Gingerbread. . . .
Yes don't worry they will release root for 2.2 very soon

Good enough to get repair help?

Hey everyone.
So I have finally decided that the dust being under my evo's screen has gotten annoying enough to where i want to get it cleaned. Problem is that i'm rooted. My question here today is that will flashing a barebones stock rooted sense rom and removing the superuser app be enough to get by the sprint repair techs? I really don't want to have to unroot and then turn s-on.
Link to barebones rom
http://forum.xda-developers.com/showthread.php?t=874251&highlight=stock+rooted
Any input?
Nobody can really say if it's enough or not. It's a gamble. I used a ruu for mine and put everything back to stock. I also removed my sd card because I had read about someone taking their phone in and the tech saw on the card there was root related stuff on there. The guy must have did something or the tech was an ass because he said they refused to fix it and flagged his account that it's a rooted phone.
If you can run the autoroot method, then it's not difficult to do. The script does all the dirty work for you.
If you were too lazy to put everything back to stock and they found out, you would be kicking yourself in the ass for not being more thorough. I'm not trying to be a **** or insult you. I'm saying better being safe than sorry.
If the tech discovers tampering, and they are a ****, then it's all over for your hopes to get it fixed man. Good luck
Here is where I got the one I used before taking it in. I got version 3.70 at the bottom.
http://www.shipped-roms.com/index.php?category=android&model=Supersonic
Agreed
I agree with the hammer. It isn't that hard to unroot your phone at all, it should only take 15 minutes or so. I have heard of some Sprint tech's being cool, and working on a phone regardless of whether it was rooted or not. I have also read of people being given a hard time, and even having their account red flagged. There is no way of knowing if you will get a cool tech, that won't care, or a guy that takes his job too seriously and plays by allt he rules. Due to it being such an unpredictable outcome, I would recommend just unrooting before going in. If you rooted with unrevoked, flash their S-on tool in recovery, then RUU back to stock, or run a PC36IMG of a stock rom through the bootloader. If you never ran unrevoked or unrevoked forever, I don't think you need to flash the S-on tool, just running the RUU should turn your S-on. Once it's all fixed up, use one of the many root methods available, and it'll be like a clean start!
I appreciate both responses and am just gonna run with the unreveoked s on since that's how I rooted. My nands should still be good though correct?
jxr94 said:
I appreciate both responses and am just gonna run with the unreveoked s on since that's how I rooted. My nands should still be good though correct?
Click to expand...
Click to collapse
As long as you end up with the same phone (which you surely will). You just don't really want to interchange nandroid backups between different phones, as you run the risk of over writing your RSA keys. If you do, you need to remove the wimax.img from the nandroid backup before running it. And one more thing. Not to be paranoid, but I've seen someone get screwed from it...you should remove anything from your sd card that is related to rooting, flashing, etc. I've seen a guy report of getting his account redflagged and service was refused, because the tech found ROMS, kernels, mods, and other stuff on the sd card. That was supposedly enough evidence of rooting to red flag the account. Surely that is unlikely, but you never know. So it may not hurt to copy your sd card to your computer, then format the card before bringing it in. Or just taking the sd card out all together before you bring it in. Take it for what its worth, and good luck on getting your screen fixed!
I gave the advice that probably 99.9% will get you to where you need to be to safely get it fixed or replaced. It is up to you if you do or do not want to take a chance with a modded phone.
Hello,
I used to be a Service an Repair Area Manager. In the MI area.
I personaly did not care if the phone was rooted or not, being the screen is just dirty I personaly would have never even looked at software.
If Your really worried about your sprint tech's looking into things its also not hard to just take the digitiser off and clean it yourself, let me know if you want to know how to get it done.
jxr94 said:
Hey everyone.
So I have finally decided that the dust being under my evo's screen has gotten annoying enough to where i want to get it cleaned. Problem is that i'm rooted. My question here today is that will flashing a barebones stock rooted sense rom and removing the superuser app be enough to get by the sprint repair techs? I really don't want to have to unroot and then turn s-on.
Link to barebones rom
http://forum.xda-developers.com/showthread.php?t=874251&highlight=stock+rooted
Any input?
Click to expand...
Click to collapse
Isn't this the millionth thread about should I take a rooted phone in?
Sent from my rooted HTC EVO using the xda app!
Non-software related issues do not warrant checking software. If you bring a rooted device into my store for hardware issues, I probably won't even check it. And if I do notice, it's not a problem since hardware != software.
Now if you come into my store complaining that your device is freezing, camera isn't working, etc and you're a jerk when I say it could be the root or ROM, then I'll flag your account.
All in all, if you're having software problems on a root device, don't take it to Sprint. Hardware is still a go.
Sunsparc said:
Non-software related issues do not warrant checking software. If you bring a rooted device into my store for hardware issues, I probably won't even check it. And if I do notice, it's not a problem since hardware != software.
Now if you come into my store complaining that your device is freezing, camera isn't working, etc and you're a jerk when I say it could be the root or ROM, then I'll flag your account.
All in all, if you're having software problems on a root device, don't take it to Sprint. Hardware is still a go.
Click to expand...
Click to collapse
That is the same thing i would do, The worst thing is to have someone come in beeing a "Jerk" then yes I would flag the account. Never payes to be a "Jerk"
sand1303 said:
Isn't this the millionth thread about should I take a rooted phone in?
Sent from my rooted HTC EVO using the xda app!
Click to expand...
Click to collapse
Do I win a prize?
Hahaha! Not this time. But nice try. Hopefully u understand that it is a gamble and there is no real answer. It just depends on the tech and the actual store. My lcd was replaced and I was worried because I couldn't unroot mine without a display. Turned out they fixed it no questions asked. I got lucky. Some people don't. It is either rooted or not no matter how far u customize. And they either care or don't.
Sent from my rooted HTC EVO using the xda app!

[Q] What should I do?! D:

Hello everybody,
I..am...retarded. I saw a lot of dust in my microphone port so naturally i got a can of compressed air to try to "fix" it. Well it broke my microphone, it still works but i would have to scream like a woman in a porno for anyone to hear me...not an option lol. So I'm running CM7 and I need a way to put everything as close to stock as possible so that the technician won't update my phone to the newest gingerbread update. I found THIS post but I don't know which one to install (being the noob that I am). I plan to uninstall ALL of the apps that require root permissions and back them up to my sd card...then install the stock ROM and hope and pray the technician doesn't see that i'm rooted.
So what do you guys think? is that enough to fool a technician? And what rom do i need to install? deodexed or odexed? and what's zip aligned?
Sorry for the noobiness but my mind has gone blank xP
thanks for all the help
If you are S-OFF just flash a sense rom and let it ota update. If you used unrevoked to root your phone then the ota cannnot set it S-ON. Then take it in. When u get phone back flash a custom recovery and go from there. Also put in an old sd-card that has no signs of custom roms and such. That's what i would do
Honestly if I were you I would just use a bluetooth headset. If you return the phone to sprint you are going to be screwed over, for now at least, with the unrooted 2.3.3. Wait till they get a root for that, then get sprint to replace it.
Unless you get a mentally handicapped tech they will check to see if you have s-off. They see you do and you are screwed.
Sent from my HTC EVO View. 7" of s-off 4g Fury.
blu3poptart said:
Hello everybody,
I..am...retarded. I saw a lot of dust in my microphone port so naturally i got a can of compressed air to try to "fix" it. Well it broke my microphone, it still works but i would have to scream like a woman in a porno for anyone to hear me...not an option lol. So I'm running CM7 and I need a way to put everything as close to stock as possible so that the technician won't update my phone to the newest gingerbread update. I found THIS post but I don't know which one to install (being the noob that I am). I plan to uninstall ALL of the apps that require root permissions and back them up to my sd card...then install the stock ROM and hope and pray the technician doesn't see that i'm rooted.
So what do you guys think? is that enough to fool a technician? And what rom do i need to install? deodexed or odexed? and what's zip aligned?
Sorry for the noobiness but my mind has gone blank xP
thanks for all the help
Click to expand...
Click to collapse
it only picks up your voice if you moan "OH GOD YES DEEPER!!"? lol joking aside.
your mic is built into your top panel. so replacing the phone is POSSIBLE, but check with your local sprint store and see if they can just replace the touch panel. thats what we do at my store.
stretchwookie said:
it only picks up your voice if you moan "OH GOD YES DEEPER!!"? lol joking aside.
your mic is built into your top panel. so replacing the phone is POSSIBLE, but check with your local sprint store and see if they can just replace the touch panel. thats what we do at my store.
Click to expand...
Click to collapse
Lmao xD nah the tech was too much of a lazy ass to do anything :/ so they just ordered a replacement. I sure as hell hope its not a refurbished with gingerbread. But I think that screwed xP
Sent from my PC36100 using XDA App
I hate to tell ya, but all the evos coming through my store refurbished have had gb out of the box...
stretchwookie said:
I hate to tell ya, but all the evos coming through my store refurbished have had gb out of the box...
Click to expand...
Click to collapse
-.- well here's hoping mine doesn't haha. And either way, I can wait a little while to get root again. But I'll miss my CM7 :'( I'm not much of a fan of UI skins on android. I hope sprint gets the nexus prime
Sent from my PC36100 using XDA App
You can hope all you want, but you're gonna have GB on that phone.
HOWEVER, some refurbished phones were sent in with S-OFF and they are being sent back out with S-OFF so pray to the refurbishing gods that you get lucky
You can just take it in and they will usually just replace the mic, just let them know you don't want any software update.
Jim M said:
You can just take it in and they will usually just replace the mic, just lt them know you don't want any software update.
Click to expand...
Click to collapse
You better be extremely adamant about not updating the OS. Like almost paranoid about it, people upfront often won't relay that info to the tech. I'd even put a mini post it on the battery or inside the back of the battery casing saying "DO NOT UPDATE SOFTWARE" or something of the likes. lol
The sprint tech said he couldn't repair it but didn't give a reason. Since they are sending a replacement can't they just use the parts from that phone to repair mine and send back that phone?
Sent from my PC36100 using XDA App
Well my replacement turned out to be S-OFF but I didn't find that out until i got my evo 3d and got home and checked xP. I figure I might mess with it for a while, keep it, or just sell it once cm7 comes out on the 3d (or a good stripped down sense version). So if anyone is interested in buying it, I'll provide some pics of the phone to show its S-OFF so you can know its legit.
Sent from my rockin 3D

Will Verizon know?

If i dont accept the up coming ota? Im going to start working for them soon, dont wanna look bad.
Please lengthen your message to at least 10 characters
watt9493 said:
If i dont accept the up coming ota? Im going to start working for them soon, dont wanna look bad.
Please lengthen your message to at least 10 characters
Click to expand...
Click to collapse
They'll know if your phone accepted the OTA or not. I seem to recall reading that VZW would "assume" that if your phone didn't receive the OTA that you'd be rooted, or something to that effect.
RMarkwald said:
They'll know if your phone accepted the OTA or not. I seem to recall reading that VZW would "assume" that if your phone didn't receive the OTA that you'd be rooted, or something to that effect.
Click to expand...
Click to collapse
Fvck.
Please lengthen your message to at least 10 characters
Honestly I wouldn't worry about it. Rooting just voids your warranty, so if they knew that when you try to get a warranty replacement, they may charge you full price. That's assuming they even check it. So if you're rooted and not making a warranty claim, the phone is yours, VZW will still take your money happily.
Whenever I've been in VZW stores, the reps even have theirs rooted. So I wouldn't worry about it too much bro!
Just act like nothing is wrong and keep it rooted. Seriously
Im going to. Eff them
Please lengthen your message to at least 10 characters
watt9493 said:
Im going to. Eff them
Please lengthen your message to at least 10 characters
Click to expand...
Click to collapse
That's the spirit
Like the people that work at VZW don't have rooted phones? LOL I think they do...
RMarkwald said:
They'll know if your phone accepted the OTA or not. I seem to recall reading that VZW would "assume" that if your phone didn't receive the OTA that you'd be rooted, or something to that effect.
Click to expand...
Click to collapse
not trolling but. i dont see how they can see if you updated or not. i mean everything on the phone is google and not VZW so i dont see how they would know. if they did know then everyone with a root phone couldn't get a replacement and i was one of them. first phone i got the speaker went out in 3 weeks. i RUU to stock and took it in and they gave me another one that day.
if you do have the link to what you read i would like to see it. (again not being a d!ck. im just wondering.
OTA, you mean the new gingerbread we never received we are finally getting?
On the HTC incredbile right?
Sent from my ADR6300 using XDA App
The real question is why would Verizon care if you took the update or not?
synisterwolf said:
not trolling but. i dont see how they can see if you updated or not. i mean everything on the phone is google and not VZW so i dont see how they would know. if they did know then everyone with a root phone couldn't get a replacement and i was one of them. first phone i got the speaker went out in 3 weeks. i RUU to stock and took it in and they gave me another one that day.
if you do have the link to what you read i would like to see it. (again not being a d!ck. im just wondering.
Click to expand...
Click to collapse
I don't have a link so I'm not exactly sure, but I saw something about how some VZW tech support could see the build # (and maybe some other things you'd see in the "about phone" menu) of the device you were talking to them on. So from there, it could be assumed you were rooted if not running a stock rom.
Again, assuming they could extrapolate that information in that specific circumstance, I don't know why they would care (aside from software-related warranty issues). Most reps I've talked to in a VZ store that had some measure of expertise in their field has a rooted phone.
I believe you have nothing to be concerned about with working for them and having a rooted phone I know a few people who work for Big Red, but they don't have their phone rooted because they just don't care for it (simple minded lol).
They will entice you to upgrade to the latest greatest new phone with your employee discount lol. But assuming you're going to stick with what you have, just don't go volunteering information unless they ask since it's no of their business.
But do be prepared to sign a buttload of nondisclosure papers that you won't share any inside information (but should hehehe).
wildstang83 said:
Like the people that work at VZW don't have rooted phones? LOL I think they do...
Click to expand...
Click to collapse
they do, one of them pulled me out of the main floor once when i asked him about the gb update, then recommended this site
but, as far as the OTA gingerbread. don't take it, the risks outweigh the benefits.
risks
. No root for a while (months, or a year)
. Bloatware, that you can't take off, see risk #1
. no roms for a while either
to be honest, ive been running GB for a month now via gingersense, and i like it, yeah the 720p is choppy, yeah, i have other stuff.
but, i'm mainly concerned about the new radio and new kernal
so, take others advice, and just wait.
Will do. And anything i hear, ill post in general. The store im going to work at is pretty chill. I rooted and s-offed my first inc, broke mms (somehow) and they exchanged itbeven looking at the bootloader.
Your phone has now contracted phone AIDS. Shoulda used protection while rooting. LD

How can I get my Nitro back to stock

I recently let a guy borrow my phone while we were fishing a bass tournament and he dropped it in the lake. He gave me his nearly brand new Nitro as a replacement. The problem is that he had rooted his Nitro and didn't back it up before he rooted it. I want to get the phone back to stock like it came out of the box but being the noob that I am, I have no idea how to do that. I am sure I could pay LG to do it for me for a price. I am a disabled vet and my disability checks aren't as big as my active duty checks were so every nickel I have is more than accounted for. Is there anybody out there that can help with the software and directions? I am fairly computer savvy but I have a long way to go as far as my cell phone knowledge goes. Thanks a million for any help you guys can provide!!
catchesbass said:
I recently let a guy borrow my phone while we were fishing a bass tournament and he dropped it in the lake. He gave me his nearly brand new Nitro as a replacement. The problem is that he had rooted his Nitro and didn't back it up before he rooted it. I want to get the phone back to stock like it came out of the box but being the noob that I am, I have no idea how to do that. I am sure I could pay LG to do it for me for a price. I am a disabled vet and my disability checks aren't as big as my active duty checks were so every nickel I have is more than accounted for. Is there anybody out there that can help with the software and directions? I am fairly computer savvy but I have a long way to go as far as my cell phone knowledge goes. Thanks a million for any help you guys can provide!!
Click to expand...
Click to collapse
If you can wait just a couple more days, there will be a very easy way to install the latest Android version to your phone that will restore it to factory defaults but with the new Android version released by AT&T. It's supposed to officially release on July 31. Once that day comes, you should be able to follow these steps: http://www.lg.com/us/mobile-phones/ATT_Update/index.jsp
Thanks!!
Man, it will be that simple? No more root or anything? I know I must sound like a complete moron but until I learn alot more about roms, etc, I just need my phone to be stock. He said it had clock mod or something like that. I assume all that will be gone as well? As soon as I get an upgrade availability, I am going to use this LG as a guinea pig as I learn about phone customization. I'm sure I'll end up ruining it but maybe I will learn something first. Thank you very much for the response. I can definitely wait a couple more days.
catchesbass said:
Man, it will be that simple? No more root or anything? I know I must sound like a complete moron but until I learn alot more about roms, etc, I just need my phone to be stock. He said it had clock mod or something like that. I assume all that will be gone as well? As soon as I get an upgrade availability, I am going to use this LG as a guinea pig as I learn about phone customization. I'm sure I'll end up ruining it but maybe I will learn something first. Thank you very much for the response. I can definitely wait a couple more days.
Click to expand...
Click to collapse
Well have fun lol. that tool does seem pretty easy. I bet it could be used in case anything gets screwed up to... but you never know..
And clockworkmod is a backup type thing where you can flash zips ( like roms, kernels, etc ), or make backups of your phone, and restore them.
But really though if you dont care about a little faster phone and a little more custumization then normal you probally wont need to flash roms and such
but have fun
catchesbass said:
Man, it will be that simple? No more root or anything? I know I must sound like a complete moron but until I learn alot more about roms, etc, I just need my phone to be stock. He said it had clock mod or something like that. I assume all that will be gone as well? As soon as I get an upgrade availability, I am going to use this LG as a guinea pig as I learn about phone customization. I'm sure I'll end up ruining it but maybe I will learn something first. Thank you very much for the response. I can definitely wait a couple more days.
Click to expand...
Click to collapse
Yeah, that update method will remove Clockworkmod and you will be unrooted. There actually wasn't a very efficient way to get back to 100% stock until this new update comes out, so it's pretty good timing on your part. ;p
Well, guys, I got my phone updated...I think. Right in the middle of the update, my doorbell rand and my dog took off for the door and pulled my usb cable out of the phone. I got it plugged back in withing a couple of seconds. It seems to be working okay. I wonder if it messed anything up. I tried to re-do the update but the LG Update tool said the phone was updated and wouldn't update again. I guess we will see.
That's not good...
Sent from my LG-P930 using xda app-developers app

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