Hey everyone.
So I have finally decided that the dust being under my evo's screen has gotten annoying enough to where i want to get it cleaned. Problem is that i'm rooted. My question here today is that will flashing a barebones stock rooted sense rom and removing the superuser app be enough to get by the sprint repair techs? I really don't want to have to unroot and then turn s-on.
Link to barebones rom
http://forum.xda-developers.com/showthread.php?t=874251&highlight=stock+rooted
Any input?
Nobody can really say if it's enough or not. It's a gamble. I used a ruu for mine and put everything back to stock. I also removed my sd card because I had read about someone taking their phone in and the tech saw on the card there was root related stuff on there. The guy must have did something or the tech was an ass because he said they refused to fix it and flagged his account that it's a rooted phone.
If you can run the autoroot method, then it's not difficult to do. The script does all the dirty work for you.
If you were too lazy to put everything back to stock and they found out, you would be kicking yourself in the ass for not being more thorough. I'm not trying to be a **** or insult you. I'm saying better being safe than sorry.
If the tech discovers tampering, and they are a ****, then it's all over for your hopes to get it fixed man. Good luck
Here is where I got the one I used before taking it in. I got version 3.70 at the bottom.
http://www.shipped-roms.com/index.php?category=android&model=Supersonic
Agreed
I agree with the hammer. It isn't that hard to unroot your phone at all, it should only take 15 minutes or so. I have heard of some Sprint tech's being cool, and working on a phone regardless of whether it was rooted or not. I have also read of people being given a hard time, and even having their account red flagged. There is no way of knowing if you will get a cool tech, that won't care, or a guy that takes his job too seriously and plays by allt he rules. Due to it being such an unpredictable outcome, I would recommend just unrooting before going in. If you rooted with unrevoked, flash their S-on tool in recovery, then RUU back to stock, or run a PC36IMG of a stock rom through the bootloader. If you never ran unrevoked or unrevoked forever, I don't think you need to flash the S-on tool, just running the RUU should turn your S-on. Once it's all fixed up, use one of the many root methods available, and it'll be like a clean start!
I appreciate both responses and am just gonna run with the unreveoked s on since that's how I rooted. My nands should still be good though correct?
jxr94 said:
I appreciate both responses and am just gonna run with the unreveoked s on since that's how I rooted. My nands should still be good though correct?
Click to expand...
Click to collapse
As long as you end up with the same phone (which you surely will). You just don't really want to interchange nandroid backups between different phones, as you run the risk of over writing your RSA keys. If you do, you need to remove the wimax.img from the nandroid backup before running it. And one more thing. Not to be paranoid, but I've seen someone get screwed from it...you should remove anything from your sd card that is related to rooting, flashing, etc. I've seen a guy report of getting his account redflagged and service was refused, because the tech found ROMS, kernels, mods, and other stuff on the sd card. That was supposedly enough evidence of rooting to red flag the account. Surely that is unlikely, but you never know. So it may not hurt to copy your sd card to your computer, then format the card before bringing it in. Or just taking the sd card out all together before you bring it in. Take it for what its worth, and good luck on getting your screen fixed!
I gave the advice that probably 99.9% will get you to where you need to be to safely get it fixed or replaced. It is up to you if you do or do not want to take a chance with a modded phone.
Hello,
I used to be a Service an Repair Area Manager. In the MI area.
I personaly did not care if the phone was rooted or not, being the screen is just dirty I personaly would have never even looked at software.
If Your really worried about your sprint tech's looking into things its also not hard to just take the digitiser off and clean it yourself, let me know if you want to know how to get it done.
jxr94 said:
Hey everyone.
So I have finally decided that the dust being under my evo's screen has gotten annoying enough to where i want to get it cleaned. Problem is that i'm rooted. My question here today is that will flashing a barebones stock rooted sense rom and removing the superuser app be enough to get by the sprint repair techs? I really don't want to have to unroot and then turn s-on.
Link to barebones rom
http://forum.xda-developers.com/showthread.php?t=874251&highlight=stock+rooted
Any input?
Click to expand...
Click to collapse
Isn't this the millionth thread about should I take a rooted phone in?
Sent from my rooted HTC EVO using the xda app!
Non-software related issues do not warrant checking software. If you bring a rooted device into my store for hardware issues, I probably won't even check it. And if I do notice, it's not a problem since hardware != software.
Now if you come into my store complaining that your device is freezing, camera isn't working, etc and you're a jerk when I say it could be the root or ROM, then I'll flag your account.
All in all, if you're having software problems on a root device, don't take it to Sprint. Hardware is still a go.
Sunsparc said:
Non-software related issues do not warrant checking software. If you bring a rooted device into my store for hardware issues, I probably won't even check it. And if I do notice, it's not a problem since hardware != software.
Now if you come into my store complaining that your device is freezing, camera isn't working, etc and you're a jerk when I say it could be the root or ROM, then I'll flag your account.
All in all, if you're having software problems on a root device, don't take it to Sprint. Hardware is still a go.
Click to expand...
Click to collapse
That is the same thing i would do, The worst thing is to have someone come in beeing a "Jerk" then yes I would flag the account. Never payes to be a "Jerk"
sand1303 said:
Isn't this the millionth thread about should I take a rooted phone in?
Sent from my rooted HTC EVO using the xda app!
Click to expand...
Click to collapse
Do I win a prize?
Hahaha! Not this time. But nice try. Hopefully u understand that it is a gamble and there is no real answer. It just depends on the tech and the actual store. My lcd was replaced and I was worried because I couldn't unroot mine without a display. Turned out they fixed it no questions asked. I got lucky. Some people don't. It is either rooted or not no matter how far u customize. And they either care or don't.
Sent from my rooted HTC EVO using the xda app!
Related
I went by the print store today to ask about getting my screen replaced. the guy I talked with said that for a hardware fix it wouldn't matter if I were rooted.
But they couldn't put my phone on any kind of blacklist or anything could they? I'd rather not waste the time unrooting if I don't have to.
Thanks
Sent from my EVO using XDA App
Sprint will work on rooted phones for hardware issues. It's internal policy for them now as of recently. I confirmed this with my local Sprint repair store.
They may work on them, but they may also take note of the fact that you're rooted in case you have software problems. Takes 10 min, just make a backup before you do, so when you root again, easy to get back to where you were.
Do not unroot your phone to take to sprint. Ive had 2 screen rep;acements and many other replacements rooted. And that was before the alleged new policy regarding root. Used to be, they would say (after fixing), 'yeah, as long as you atleast try to make it look stock, thats all good'.
But apparently/allegedly now, even obvious root is ok. I'd still flash a stock theme
Why are there so many threads about this? people no searchy?
thanks for the info.
scottspa74 said:
Why are there so many threads about this? people no searchy?
Click to expand...
Click to collapse
sorry about that search on the xda app is almost unbearable...
I would unroot it. Better safe than sorry.
send from MikFroYo v4.61
I took my Evo's for screen repairs, speaker phone repair and battery issues many times, all while having MIUI flashed. No one ever said anything to me.
Sprint people didn't even know what it was. I just said "oh I downloaded a new theme."
I thought rooting was not illegal anymore. Maybe it depends on the technician you speak with. Some are cool, some are not. I say unroot just to be safe. Thank god for easy rooting practices...
screen fix and root
I think it all depends on what store you are taking it into, i took my rooted phone in and had the screen replaced no issues,
Does anyone here think sprint can track if you were rooted???????
i also read someone's post said when they take your phone in to repair they have the technology to see if you ever been rooted even if you unrooted to get the repair.
but i dont really believe it
Any Opinions??
http://forum.androidcentral.com/htc-evo-4g/88600-can-sprint-find-out-if-youre-rooted.html
I'm sure that many carriers can check to see if you are rooted. Google is able to see if you are rooted, so why wouldn't carriers know? (Google is able to block movie rentals on rooted devices).
As far as the "technology to see if you unrooted", I am positive that they have no way of telling if you did such a thing. However, if you have some files on your external SD card such as removed Sprint apps, that's a dead giveaway.
Without getting out the tin foil hat theories, I'll agree and say it's possible... with a catch.
One thing: IF you are running a ROM that the device doesn't ship with, it should be easy to tell. If they can do that with simple over the air checks, I don't know or care.
Checking for the su binary. Several apps already do this (WoW Authenticator) and such. The presence of this binary alone is enough to tip someone off.
The bottom line is, who cares. It's not that big of a deal to carriers right now (so it seems). Just return the device to stock if you ever need service.
To answer your question: Yes.
About a month ago I had to return my EVO to the sprint store, left it rooted, and they could of cared less if it was rooted or not.
For a while I think they allowed it... I can only assume they were trying to figure out how to handle the situation...
When I had called into tech... they said they would charge $125 for rooted devices... No idea. There's disclaimers everywhere... you do it at your own risk.
Sprint can't track your rooting/unrooting.
There's no way they know unless you tell them or bring it in rooted.
Sent from my PC36100 using XDA App
Go back and read that thread. There's also one here in the General forum just started today in which the OP says he's being canned because of rooting his phone. The background is he was also using a ton of data, and it may have been roaming data. THAT'S the issue. Root has nothing to do with it.
Whether they can or can't doesn't really matter. Sprint doesn't care if you are rooted. Yes, it voids your phone's warranty, but that's it. It's your phone, you can do what you want with it. And you can always unroot and bingo, you have your warranty back.
Due to an issue where my phone will randomly turn off on its own and not being able to turn it back on for an extended period of time or being able to charge it (I think it was it too humid an area for too long), I want to take my phone back to Sprint but am rooted. So, I ran the s-on tool and have been trying to get completely back to stock but haven't been able to completely because I can still see super user in the app drawer. What is the best way around this? I tried flashing 3 or 4 different PC36IMG from bootloader but continually got an error saying something about my version being older? I was finally able to flashed a rooted stock image but still see superuser and can't get rid of it! As a last resort, I decided I would just go to system updates and let it upgrade me to gingerbread. However, when I click on system updates/software update, it searches for awhile and then says there are no updates available!!! What am I missing and what is the best way to just plain start from non-rooted scratch????
I can still see super user in the app drawer.
Click to expand...
Click to collapse
If you have s-on, then you are unrooted. There is no need to flash a stock rom if you are already on one. The SU app can just be uninstalled.
I tried flashing 3 or 4 different PC36IMG from bootloader but continually got an error saying something about my version being older?
Click to expand...
Click to collapse
That means you are trying to install a rom that is older than the one you have now. You probably need the latest version.
Again. SPRINT SERVICES ROOTED PHONES! Please use the search feature.
From what I have tried and read, you can't uninstall superuser. As an aside, I decided to accept the ota advice figured it was the quickest and easiest way to be sure I wasn't rooted. I don't mind being temporarily unable to reroot cause I'm sure a new method is close. Here's the weird thing though, I did the ota update to 4.24 and installed it, but still have Superuser in the app drawer! Wtf? I even did a factory reset but it still is there! How the hell do I get rid of that program!?
Sent from my PC36100 using XDA App
legasus233 said:
From what I have tried and read, you can't uninstall superuser. As an aside, I decided to accept the ota advice figured it was the quickest and easiest way to be sure I wasn't rooted. I don't mind being temporarily unable to reroot cause I'm sure a new method is close. Here's the weird thing though, I did the ota update to 4.24 and installed it, but still have Superuser in the app drawer! Wtf? I even did a factory reset but it still is there! How the hell do I get rid of that program!?
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
Why do you need to unroot your phone?
Lokifish Marz said:
Why do you need to unroot your phone?
Click to expand...
Click to collapse
I believe he is already unrooted so this question doesn't matter lol. Some people don't read when invaluable advice such as yours is provided and they are left freaking out about the SU app.
Yes, I am unrooted because my local Sprint store checks for root. What makes you so sure it doesn't matter to sprint? So, can either of you answer my original questions?
Sent from my PC36100 using XDA App
Super User gets placed in the system/app folder so as far as the phone is concerned it's a part of the core OS and cannot be removed without root. It honestly should not be a concern. You just have Super User preinstalled for when we get root for 2.3 OTA.
legasus233 said:
Yes, I am unrooted because my local Sprint store checks for root. What makes you so sure it doesn't matter to sprint? So, can either of you answer my original questions?
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
It doesn't matter to Sprint because Sprint says so.
Just had my EVO serviced and I'm on Synergy ROM and got the phone back without any problems but a friend of mine took his in and got it back returned to stock unrooted so I guess depends where you go.
I read the PDF but don't see how that means sprint doesn't care. All I read is what sounded like sprint cs employees talking about policy. How is that official? Or am I missing something?
Sent from my PC36100 using XDA App
hellraiser2011 said:
Just had my EVO serviced and I'm on Synergy ROM and got the phone back without any problems but a friend of mine took his in and got it back returned to stock unrooted so I guess depends where you go.
Click to expand...
Click to collapse
What was your phone in for, hardware or software? It's supposed to be that hardware issues (charge port, screen, buttons,, etc..) do not require that the phone bo returned to stock. On a phone with software issues we are supposed to return the phone to stock, run updates then troubleshoot. I know it blows getting that finely tuned custom ROM/Kernel wiped but the devil you know is better than the devil you don't.
Now I personally will not flash a customers phone back to stock unless there is no other option but will generally start with a wipe to clear any crap out of the phone. Then again, when I was working with teamwin and orrebmas I was rooting/unrooting and flashing all the major ROMs as many as 10-15 times a day so I'm a bit more familiar with custom ROMs than most techs.
legasus233 said:
I read the PDF but don't see how that means sprint doesn't care. All I read is what sounded like sprint cs employees talking about policy. How is that official? Or am I missing something?
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
As a tech I can verify that for one, only Sprint employees have access to that forum and the service subforum from which that came is for ASC techs. Second, almost the entire thread was techs complaining about why should they service rooted phones for free. These are the same people that claim there is no way to be sure if a phone is rooted.
OK, now I see, I didn't realize you were a Sprint tech. Anyway, you know my situation, what would you recommend? What could be causing my random shutoffs related issues? Also, I've only had the phone since March. Is my issue covered by warranty? I don't have insurance
Sent from my PC36100 using XDA App
Thermal shutoff bug: If the phone gets to hot it will shut off and not turn on til it's cooled down. The sensor can get out of calibration and require lower and lower temps before it will boot. The worst case I have personally observed was a phone that needed to be below freezing before it would boot. This bug will also cause the charging circuit to not charge (it thinks it's too hot).
In a room that's no more than 75deg Fahrenheit turn on all the radios and run neocore interactive mode. Let it run for atleast an hour. If the phone shuts off immediately check to see if the kickstand is hot. Now I don't mean warm but hot. If the kickstand is not hot then your phone's temp sensor is out of calibration and requires that the phone be replaced. This is a known issue or "Device KIS". If the phone is within it's one year warranty there is no charge for the replacement. If the phone is out of warranty it is up to the discretion of the tech and/or manager to assist you in getting it replaced via Authorized Exchange or "AE".
I ran through the program as you suggested and the kickstand wasn't hot and didn't power cycle at all. Then what?
Sent from my PC36100 using XDA App
Go HERE this is my live support chat so I can walk you through a couple things. I'll wait for you for the next 30mins or so.
Sprint said they wouldn't work on my phone because it was rooted
Sent from my dope fly fresh EVO
I have three Sprint stores in my area. Two of them are managed technically inept managers, one of them is managed by a techno-god, I don't know what he's doing managing a Sprint shack but so be it. I talked to him about rooted Evos and he said that the other two stores don't check for it because they don't know anything about the concept of rooting. But HE DOES because it's hard to guarantee a repair on a rooted phone. According to him, it's up to the store's management and also up to Sprint. They don't necessarily check for "root" but if servicing a phone requires a software update, they're going to use a stock RUU and voila! That was my experience.
Alright, not sure if this has been gone over or not. What would happen if a person complained enough to Sprint or HTC about how much they dislike the GB update, would they have a way to revert you back to Froyo. Tell them you are not at all happy with the new system and you want to undo the update. Would they just tell you to go pound sand? I am almost thinking it would have to be a direct complaint to HTC, not?
Send a email to H T C
I did shortly after making the post. Just trying to find out if anyone else had tried to appeal to them on it. I will post any response from them I receive.
Better yet, send them an email asking for them to put hot naked ladies for our backgrounds on our evos and also to root them for us. :-D
runcool said:
Better yet, send them an email asking for them to put hot naked ladies for our backgrounds on our evos and also to root them for us. :-D
Click to expand...
Click to collapse
Thought about that, but I figured that might be a little too obvious
legasus233 said:
Alright, not sure if this has been gone over or not. What would happen if a person complained enough to Sprint or HTC about how much they dislike the GB update, would they have a way to revert you back to Froyo. Tell them you are not at all happy with the new system and you want to undo the update. Would they just tell you to go pound sand? I am almost thinking it would have to be a direct complaint to HTC, not?
Click to expand...
Click to collapse
According to multiple sprint reps/techs that I have talked to, they do not have the tools to downgrade back to Froyo. Doubt calling HTC would help, they will probably just say since it is software, Sprint is responsible.
tgruendler said:
According to multiple sprint reps/techs that I have talked to, they do not have the tools to downgrade back to Froyo. Doubt calling HTC would help, they will probably just say since it is software, Sprint is responsible.
Click to expand...
Click to collapse
I guess I must have missed this somewhere, Sprint develops the software, not HTC? Now I'm officially confused!
been there, done that..
just go check out their tweeter feeds, lots of people DID complain
i personally spoke to a customer service guy , he fed me the "trying to downgrade would make your phone innoperable" line, and basically he said sprint doesnt have the capability to do it , and htc will simply claim not to be able to do it, you are welcome to do it though, enough complaining and maybe one of the higher ups decides its worht a listen , but to be honest, root will be here long before that happens, somone already found an exploit, its a matter of making stable and usable to the public
legasus233 said:
I guess I must have missed this somewhere, Sprint develops the software, not HTC? Now I'm officially confused!
Click to expand...
Click to collapse
partly true in the sense that sprint has final say on what software to push through to their users, htc develops the sense and phones firmware, but its sprints call on what final os will the devices use, wich is why the bloatware is most of the time uninstallable as its "part of the os" wich sprint pushed, htc makes it but sprint has the final say on approving it and adding whatever the hell they want to it (aka blocking hotspot and such) wich is understandable since they are the ones that have to deal with the customer
Sprint is full of criminals. :-D HTC attempts to do the right thing. :-D Sprint just keeps blocking them. HTC and myself know EXACTLY how to do it. lol. However, we are required by contract law not to spread it do to issues related to lack of a normal customers knowledge. :-D Any of you actually program chips and design circuit boards? What we do, is we find ways around the software... They really go into the chip itself.
No, but the final build that comes to our phone had sprints dirty hands all over it.
Swyped from my Supersonic
tgruendler said:
No, but the final build that comes to our phone had sprints dirty hands all over it.
Swyped from my Supersonic
Click to expand...
Click to collapse
I wouldn't put it past sprint employees to illegally put stuff on our phones that would monitor our use. They're that evil. muhahahhahaha
I called my local sprint store right after the ota and asked about downgrading back to froyo. The rep said that i would have to contact the local corporate store and that they could do it. So when i called they said "just bring the phone in here and we will get you back to 2.2" Now whether or not this is true, i dont know. I never took the ota so i'm still rooted. But for those of you that did take the ota or have a new evo you might give this a shot. Knoxville, TN
ak074 said:
I called my local sprint store right after the ota and asked about downgrading back to froyo. The rep said that i would have to contact the local corporate store and that they could do it. So when i called they said "just bring the phone in here and we will get you back to 2.2" Now whether or not this is true, i dont know. I never took the ota so i'm still rooted. But for those of you that did take the ota or have a new evo you might give this a shot. Knoxville, TN
Click to expand...
Click to collapse
99.99% chance the store is full of it. If that .01% chance proves true, Knoxville will be seeing a lot more tourism than they usually do.
bkrodgers said:
99.99% chance the store is full of it. If that .01% chance proves true, Knoxville will be seeing a lot more tourism than they usually do.
Click to expand...
Click to collapse
You are right about them being full of it. When I called again this morning they said absolutely not. She said that all of their software stuff has been updated to 2.3 but that if i had came immediately after the ota then she could have fixed it.
Here was HTC's reply:
Thank you for contacting HTC Technical support about the issues you are having with your device since getting the latest upgrade for it. I do apologize that you are having this issue with your device and I will gladly help you with this. There is no way to revert to the software version that was on the device before the update. I first suggest you do a soft reset by pulling the battery out for about 1 minute then placing the battery back in and booting up your device. If a soft reset does not resolve the issue then you may want to do a factory reset on your device to try to resolve the issue. Factory resetting your device will clear off your device and reset it back to factory settings. If factory resetting the device does not resolve the issue the next step would be to contact your carrier for possible repair or replacement of your device.
Man, that reply is nothing but a big middle finger from HTC.
legasus233 said:
Here was HTC's reply:
Thank you for contacting HTC Technical support about the issues you are having with your device since getting the latest upgrade for it. I do apologize that you are having this issue with your device and I will gladly help you with this. There is no way to revert to the software version that was on the device before the update. I first suggest you do a soft reset by pulling the battery out for about 1 minute then placing the battery back in and booting up your device. If a soft reset does not resolve the issue then you may want to do a factory reset on your device to try to resolve the issue. Factory resetting your device will clear off your device and reset it back to factory settings. If factory resetting the device does not resolve the issue the next step would be to contact your carrier for possible repair or replacement of your device.
Click to expand...
Click to collapse
LMAO
this is the exact response i got, only the guy said "downgrading would make your device innoperable" ....yeah...but the rest of it went exaclty like this ...jokes on them , because if you notice the increasing amoutn of new people on this forum, thats people that will never take an update from htc or their carriers ever again over this fiasco, i never even thought about rooting until i went to try and find a way to go back to froyo from this pos , ended up learing a lot about android and rooting ont his past month ive been waiting for this thing to be cracked , i hope they blew it wide open and they soon add support for our beloved og evo but for now we play the waiting game
After talking with some sprint tech's for a while about issues not only in my area but with the phone in general I found out that they can very very easily find out if you are rooted with a click of a button. I noticed that every single rom that I have ever used always says the name of the rom in the build number area of phone info menu. That is an easy way for sprint to see that you are rooted. Any way to change that or can't rom devs just not edit that part with the name of their rom? I know what rom I'm using, why does it need to be there?
Rom developers do that so they can ID the rom for a reason; and if you're dumb enough to bring it in rooted and the check to see your system, of course they are going to know, a five year old could tell the difference. Either put on a stock rooted rom, change the build prop, or unroot period.
teh roxxorz said:
Rom developers do that so they can ID the rom for a reason; and if you're dumb enough to bring it in rooted and the check to see your system, of course they are going to know, a five year old could tell the difference. Either put on a stock rooted rom, change the build prop, or unroot period.
Click to expand...
Click to collapse
+1... even if that was left totally stock named, and the rom looked like a stock sprint rom, they could still tell you were rooted... all they would have to do is look on your sd card, or look for apps that only work if your rooted such as superuser, rootuninstaller or any file explorer... take the extra minute and unroot to take your phone in.
dbenney said:
+1... even if that was left totally stock named, and the rom looked like a stock sprint rom, they could still tell you were rooted... all they would have to do is look on your sd card, or look for apps that only work if your rooted such as superuser, rootuninstaller or any file explorer... take the extra minute and unroot to take your phone in.
Click to expand...
Click to collapse
It's usually a good idea to
1. S-On the phone
2. Flash an unrooted stock rom
3. switch SD cards
4. Uninstall or do not install any apps requiring root permissions
5. Lock your market (with an app protector)
before taking it into any Sprint Store for service.
teh roxxorz said:
Rom developers do that so they can ID the rom for a reason; and if you're dumb enough to bring it in rooted and the check to see your system, of course they are going to know, a five year old could tell the difference. Either put on a stock rooted rom, change the build prop, or unroot period.
Click to expand...
Click to collapse
I'm not the dumb one here. Assuming always makes an ass out of someone. And it's not me.
The rom dev needs to ID them for what reason? I understand needing to identify the rom from others but I'm not seeing a reason that they need to ID it in this way.
dbenney said:
+1... even if that was left totally stock named, and the rom looked like a stock sprint rom, they could still tell you were rooted... all they would have to do is look on your sd card, or look for apps that only work if your rooted such as superuser, rootuninstaller or any file explorer... take the extra minute and unroot to take your phone in.
Click to expand...
Click to collapse
-1... Again, like the other guy, you are assuming. Take the extra minute and think before you post, ask if I walked into a store first.
shortydoggg said:
It's usually a good idea to
1. S-On the phone
2. Flash an unrooted stock rom
3. switch SD cards
4. Uninstall or do not install any apps requiring root permissions
5. Lock your market (with an app protector)
before taking it into any Sprint Store for service.
Click to expand...
Click to collapse
Must be contagious around here. If I was having problems with the phone in general I would first dump the rom and go back to stock to see if it was a issue with the rom or the phone. Common sense.
It was a phone call to sprint about network issues. About towers that were not working correctly and the tech I talked to at the Kansas center over all network issues could see **ALL** history of the phones ROM. Didn't matter what rom I curently had on the phone. It gets logged into the system. PERIOD. He told me it was rooted and told me the name of the rom installed and what day it was installed. I was kind of blown away.
I didn't walk into a store and say here's my rooted phone, fix it. Never heard of anyone unrooting a phone to call in about network issues. EVER! All I'm asking is is there a simple way to change the info that the Sprint system would see when it gathers the info about the phone to avoid detection of being rooted and a non stock rom installed. That's all. I understand you have life issues and feel angry at the world and need to make an ass out of yourself but if you can not just answer simply then just don't answer.
eskomo said:
All I'm asking is is there a simple way to change the info that the Sprint system would see when it gathers the info about the phone to avoid detection of being rooted and a non stock rom installed. That's all.
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No.
Thats the most insane thing ive ever heard. IM almost 100% sure that sprint can't read your ROM details. In fact in order for them to even trouble shoot over the air,they would need your permission to link to your phone using the main network. So dude im kinda sure that your back pedalling a little here after some responses. For future reference try wording your ?'s so they represent your intentions or future actions. Dont get all boohoo on us when you receive a little criticism. The way you are posting gives the impression that you blindly walked into a sprint store without unrooting. Next time just tell us what needs to be done ask for some help and someone will def hook you up right. :beer:
Sent from my A500 using xda premium
PyreKing said:
Thats the most insane thing ive ever heard. IM almost 100% sure that sprint can't read your ROM details. In fact in order for them to even trouble shoot over the air,they would need your permission to link to your phone using the main network. So dude im kinda sure that your back pedalling a little here after some responses. For future reference try wording your ?'s so they represent your intentions or future actions. Dont get all boohoo on us when you receive a little criticism. The way you are posting gives the impression that you blindly walked into a sprint store without unrooting. Next time just tell us what needs to be done ask for some help and someone will def hook you up right. :beer:
Sent from my A500 using xda premium
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It may sound insane to you but that doesn't change the fact that its true. I know what the guy said on the phone. He said exactly what rom I had installed. You're kind of sure? So you have no idea what you're talking about you so you assume something? Lol The way that you are posting indicates you just want to start something with someone for no reason. Stop trolling and move on to the next thread.
They don't need any permission to link to your phone. They own the rights to access your phone by way of the contract you have with them. They have every right to check the connection between the towers and the phone. By doing that info gets logged to the system about the device connected.
I talked to tech's in the Kansas center that deals with network issues. These are not standard lvl 1 tech's. This guy called me back days later and dealt with me about the towers in my area that were under performing. I gave him my signal strength at multiple locations and he would (on his end) zoom into on each location and look at what was going on at each tower. Explaining to me that the tower at my work was 1.2 miles away and at that distance I should have full signal and even rolled out a van to not only check the strength in the parking lot of my office but various spots in that towers coverage. Determining that the tower had very low strength and needed to be addressed. Also figuring out that my phone was having signal issues near my home which was in range of 5 towers. I'm not back pedaling at all. I know what I'm talking about and i have no reason to ask a question with false pretense to get an answer that would not be pertaining to my actual issue. But since you like to assume everything just assume I didn't respond to your thread and troll some where else.
Wow trolling huh I simply stated what was present. In no way was I even been harsh. In fact I was referencing the way you worded your post that was causing the reactions you recieved. Like I said you had to have given them permission to link to your phone.....So that being said your gonna have a very hard time on xda when you bash people for heading you in the right direction. Good luck with being like that...
Sent from my A500 using xda premium
I was under the impression that sprint serviced rooted phones, is this incorrect?
Sent from my PC36100 using XDA
Yes, most will. Unless you get some ahole (which has never happened to me). I've had hardware pieces replaced countless times in the last 18mo., and have NEVER unrooted. I do think the key, though is it's always been for hardware issues (primarily screens and cameras).
Hell, last time I took it in, I had ICS on it. Techs thought it was pretty cool.
Sent from my PC36100 using xda premium
eskomo said:
I'm not the dumb one here. Assuming always makes an ass out of someone. And it's not me.
The rom dev needs to ID them for what reason? I understand needing to identify the rom from others but I'm not seeing a reason that they need to ID it in this way.
-1... Again, like the other guy, you are assuming. Take the extra minute and think before you post, ask if I walked into a store first.
Must be contagious around here. If I was having problems with the phone in general I would first dump the rom and go back to stock to see if it was a issue with the rom or the phone. Common sense.
It was a phone call to sprint about network issues. About towers that were not working correctly and the tech I talked to at the Kansas center over all network issues could see **ALL** history of the phones ROM. Didn't matter what rom I curently had on the phone. It gets logged into the system. PERIOD. He told me it was rooted and told me the name of the rom installed and what day it was installed. I was kind of blown away.
I didn't walk into a store and say here's my rooted phone, fix it. Never heard of anyone unrooting a phone to call in about network issues. EVER! All I'm asking is is there a simple way to change the info that the Sprint system would see when it gathers the info about the phone to avoid detection of being rooted and a non stock rom installed. That's all. I understand you have life issues and feel angry at the world and need to make an ass out of yourself but if you can not just answer simply then just don't answer.
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why dont you quit being an ass and take the advice given to you... and yes you do appear to be the idiot here. everyone is just giving you the reason, if you want the real reason, ask a developer why. If you are that worried about it maybe you shouldnt be rooting. We try to be helpful here and look at what happens. If you dont like it here JUST LEAVE and take your idiotic comments/questions somewhere else. I am sure you will fit in on some of the other forums much better. And I always wondered why people flamed and bashed SHESH! I now know why. You try to help someone out with suggestions and answers and they get an attitude... to all those people i say F**K OFF!
dbenney said:
why dont you quit being an ass and take the advice given to you... and yes you do appear to be the idiot here. everyone is just giving you the reason, if you want the real reason, ask a developer why. And go ahead and take your phone in without removing all traces of an unroot. We try to be helpful here and look at what happens. If you dont like it here JUST LEAVE and take your idiotic comments/questions somewhere else. I am sure you will fit in on some of the other forums much better. And I always wondered why people flamed and bashed SHESH! I now know why. You try to help someone out with suggestions and answers and they get an attitude... to all those people i say F**K OFF!
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Did you read the thread at all? You're the idiot. Only one person answered the question, Shortydoggg. Everyone else assumed I took it into a store and didn't answer anything. As stated above, you do not need to remove root. Don't be a troll. You need to get out into the real world and leave your moms basement bud.
/ignore
PyreKing said:
Wow trolling huh I simply stated what was present. In no way was I even been harsh. In fact I was referencing the way you worded your post that was causing the reactions you recieved. Like I said you had to have given them permission to link to your phone.....So that being said your gonna have a very hard time on xda when you bash people for heading you in the right direction. Good luck with being like that...
Sent from my A500 using xda premium
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I'm not sure I gave permission. I was speaking to the guy on the phone and he was looking into different things and asked if i had updated to the most recent OTA update. Then proceeded to tell me it looked like I was rooted and had a modded rom. That was it, he didn't ask permission to access my phone.
You said I was back pedaling and that i was boohooing. Umm ya trolling! Being harsh whatever you want to call it. I didnt come after you, you came after me.
eskomo said:
Did you read the thread at all? You're the idiot. Only one person answered the question, Shortydoggg. Everyone else assumed I took it into a store and didn't answer anything. As stated above, you do not need to remove root. Don't be a troll. You need to get out into the real world and leave your moms basement bud.
/ignore
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The point i was trying to make is, what does it matter what it says? if you dont like htey way devs make their roms, maybe you should make your own. Gotta love your maturity level here. You will not get the type of assistance you require here with this type of bashing and attitude.
Nope it needs to be unrooted and s off. I kinda agree with the other guy here mate. Your
post does suggest what he says it does. And flaming people for pointing things out like is f'd up. You need to-be able to handle constructive criticism to be on xda. Peeps here have heard it all,and don't take kindly to noobs acting in such a manner trust me on this one. Restrict yourself to just simply stating what and why, and you'll always be right. Cheers mate.
Sent from my PC36100 using xda premium
Yeah my girl works for Verizon cs and she said there is no way that she can bring up someone's phone and tell if they are rooted or not.
Sent from my Rezound running stock/leaked ICS.
Wow. I am astonished by the level of ungratefulness going around
thread closed before anyone gets hurt.