[Q] will replacement require extra work?? - EVO 4G Q&A, Help & Troubleshooting

Ive had my baby Evo for 10 months (the best phone Ive had ever) but recently (due to some accidents Im guessing) the touch (digitizer) is sometimes being not responsive, some times it gets all crazy and doesnt work or chooses options without me touching the screen. I tried different roms to see if a rom or app was the problem, but it kept happening. my Q is, if I replace my Evo for a new one at a Sprint Store, will I have a hard time rooting it? Cause Ive heard of ppl replacing theirs and being unable to root or having to do some wierd procedures to get root... any help is appreciated!!

I think that depends in what hboot is sent to you and then I think you have to use htc unlock, you can see if a sprint repair store can replace the screen (i heard it can cost $35 or more,if they'll do it at the closest repair store)
Tapa away from a galaxy far away

A new evo will probably come with Android 2.3.3 which means that the only way to root is to use the revolutionary root method. Googling revolutionary root should bring up some guides so you can decide if you think its worth it for you
Swyped from my synergized best friend

ok so if I had to get my phone replaced (I rlly hope not) then I can still root it? also would it be best to have the screen replaced at Sprint or buy it somewhere and replace it myself?

Yes you should still be able to root. a lot of people got stuck unrooted because of the 2.3.3 update but revolutionary root works on that Android version now. And if you have insurance then the sprint store might be the safer way to go. Just make sure you unroot first just in case
Swyped from my synergized best friend

To answer your second question, no, you will have no problems rooting, as any version is rootable with Revolutionary.
However, since your evo is 10 months old, you will not get a brand new one. You will get a refurb.
ok so if I had to get my phone replaced (I rlly hope not) then I can still root it?
Click to expand...
Click to collapse
Yes, Revolutionary.io
also would it be best to have the screen replaced at Sprint or buy it somewhere and replace it myself?
Click to expand...
Click to collapse
The digitizer and screen are two different parts. If you are having touch problems, thats the digitizer, and can usually be replaced in a sprint store.

sitlet said:
To answer your second question, no, you will have no problems rooting, as any version is rootable with Revolutionary.
However, since your evo is 10 months old, you will not get a brand new one. You will get a refurb.
Yes, Revolutionary.io
The digitizer and screen are two different parts. If you are having touch problems, thats the digitizer, and can usually be replaced in a sprint store.
Click to expand...
Click to collapse
ok thanks for clearing dat up, still what do u mean by ill get a refurbished one and not a new one?

The phone won't be brand spanking new. It will be a rebuilt used phone
Sent from my PC36100 using XDA App

Marcop13 said:
The phone won't be brand spanking new. It will be a rebuilt used phone
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
Oh ok ok now I get u, ok then thanks to all of u for the quick replies youve all been very helpful
-Rr!cAn 3v0

Sometimes little specs of dust can get under your screen and cause it to go crazy. Maybe it just needs cleaned.
Sent from my PC36100 using Tapatalk

scottypeterson said:
Sometimes little specs of dust can get under your screen and cause it to go crazy. Maybe it just needs cleaned.
Sent from my PC36100 using Tapatalk
Click to expand...
Click to collapse
Wel unless their rlly rlly tiny almost invisible I dnt think dats it cuz I rlly dnt see any dust in there, but still cleaning it is an option, thnx
-Rr!cAn 3v0

Related

[Q] Need PC36IMG for my New Evo

I Recently got a new Evo because my old one needed replaced and by being brand new I don't have the PC36IMG for it. I left the store and rooted right away. I didn't even think about creating a NAND back up before i rooted it. If anyone has one or know where one is, please post it!
Baseband Version - 2.15.00.11.19
Software Version - 3.30.651.3
Did rooting frag your phone?
Sent from my PC36100 using XDA App
http://forum.xda-developers.com/showthread.php?t=884060
Here is the RUU for you. http://www.megaupload.com/?d=1Q8HDT3Q
boomerc1992 said:
I Recently got a new Evo because my old one needed replaced and by being brand new I don't have the PC36IMG for it. I left the store and rooted right away. I didn't even think about creating a NAND back up before i rooted it. If anyone has one or know where one is, please post it!
Baseband Version - 2.15.00.11.19
Software Version - 3.30.651.3
Click to expand...
Click to collapse
You can't even nand backup before rooting
A drop of Chuck Norris's semen was placed on the IPhone. We now have the Htc Evo.
tbgreen89 said:
http://forum.xda-developers.com/showthread.php?t=884060
Here is the RUU for you. http://www.megaupload.com/?d=1Q8HDT3Q
Click to expand...
Click to collapse
Thank you much!
boomerc1992 said:
Thank you much!
Click to expand...
Click to collapse
Anytime man!
boomerc1992 said:
I Recently got a new Evo because my old one needed replaced and by being brand new I don't have the PC36IMG for it. I left the store and rooted right away. I didn't even think about creating a NAND back up before i rooted it. If anyone has one or know where one is, please post it!
Baseband Version - 2.15.00.11.19
Software Version - 3.30.651.3
Click to expand...
Click to collapse
hey man quick question. How did you go about replacing your phone. my evo is getting dated and id like a brand spankin new one. i pay the insurance on it monthly, like 7 bux i think. what do i need to do ?
dan.kels.r said:
hey man quick question. How did you go about replacing your phone. my evo is getting dated and id like a brand spankin new one. i pay the insurance on it monthly, like 7 bux i think. what do i need to do ?
Click to expand...
Click to collapse
I needed to get my Front facing camera fixed (they attempted two weeks ago and failed) and they didn't want to fix it right there again, so i just asked if i could get a whole new Evo. After some talking i just said send me a new one, so I paid the $35 (because i don't have insurance), the guy started to order a new then the manager walked up and saw what was going on and just brought me up a new one! If your having issues with yours (hardware related) then take it in and just ask for em to order one for ya, it only takes a couple of days.
But you with the insurance if you cracked the screen or something they could get ya a new one. Though i don't suggest purposely breaking it...
dan.kels.r said:
hey man quick question. How did you go about replacing your phone. my evo is getting dated and id like a brand spankin new one. i pay the insurance on it monthly, like 7 bux i think. what do i need to do ?
Click to expand...
Click to collapse
If you have the insurance get a car battery and a couple of wires and plug it up to the electrodes on the phone. It will smoke and cry and then die a very permanent death. Works if you were rooted and you want to make sure they dont give you grief about the root too. Pull the card out before your do.
if it breaks/frys etc, do i have to give them the old one?
dan.kels.r said:
if it breaks/frys etc, do i have to give them the old one?
Click to expand...
Click to collapse
yes but if you unrooted before you kind of break it you will be fine, or just fry it and you will be safe from them finding out you rooted. Im not sure if the warranty covers water damage...you could look into that.

[Q]How can Sprint tell if your phone has been rooted?

I just unrooted my phone back to stock because I'm thinking about taking it Back to Sprint to see if I can get a replacement for it, since my WiMax stopped working.. How will Sprint be able to tell if my phone has been rooted or not? By files on the memory card or something in the phone itself? Also, do I need the insurance plan to get a replacement? Hoping to get some answers from people with experience in taking back their Evo, after losing their RSA keys..
Thanks for your time.
I would say the super user application but I honestly don't know.
from my EVO using XDA app.
The SuperUser whitelist app in the market?
If you have unrooted back to stock they won't be able to tell. They won't look at your sdcard, but if you are worried about it back everything on it up to your PC and then wipe it before going in. About the insurance thing, if you have TEP all repairs or exchanges are free, if not it will cost you $35 unless it is a lost or stolen, water or physical damage or something like that then you will need insurance or pay full retail.
Okay, so without the TEP, it'll cost me $35 to exchange it at a Sprint location?
nonpointtruth said:
Okay, so without the TEP, it'll cost me $35 to exchange it at a Sprint location?
Click to expand...
Click to collapse
Correct sir.
Just make sure you turned you S back to S-On and flashed back to a stock RUU. So boot into your hboot and check to top for that S-On. Make sure you clean up your SD card just in case too, would be suspicious if they look and they see an rom zips or rooted app folder lol
bizdady said:
Just make sure you turned you S back to S-On and flashed back to a stock RUU. So boot into your hboot and check to top for that S-On. Make sure you clean up your SD card just in case too, would be suspicious if they look and they see an rom zips or rooted app folder lol
Click to expand...
Click to collapse
Or just run the ruu.
bwcorvus said:
Or just run the ruu.
Click to expand...
Click to collapse
The RUU won't turn the hboot back to s-on. You have to flash the unrevoked s-on zip and then run the RUU to fully unroot your phone.
So I've got a dilemma.. Like, I wanna go get a new phone, so I can have 4g back.. But I'm going over what I actually ever used 4g with in the first place.. It's not like downloading or streaming music over 3g is dial-up slow or anything.. And downloading apps from the market doesn't take forever either..
So this is kind of an unofficial poll..
Should I take my phone back and get it replaced by Sprint, and then root it, make sure to back up my WiMax Keys, and run the sweet CM6.1.2 with 4g?
OR
Just root my current phone again and cruise along on 3g?
Like I said, I hardly use my phone for anything other than taking pictures, or listening to music.. And thus far, I haven't noticed a quality decrease using Audiogalaxy over 3g..
So guys, what should I do?
nonpointtruth said:
Okay, so without the TEP, it'll cost me $35 to exchange it at a Sprint location?
Click to expand...
Click to collapse
Wrong!
You have 1 year warranty no reason to pay anything.
Sent from my PC36100 using Tapatalk
nonpointtruth said:
So guys, what should I do?
Click to expand...
Click to collapse
I have 4g and don't even use it
Sent from my PC36100 using Tapatalk
Then that settles it.. I'm re-rooting my phone tonight, and rocking out with some CM6.1.2.. I might even try some others, like the MIUI.. I have noticed some stellar battery life with the newest stock update, though.. Of course, that could be because my 4g isn't always on anymore.
nonpointtruth said:
I just unrooted my phone back to stock because I'm thinking about taking it Back to Sprint to see if I can get a replacement for it, since my WiMax stopped working.. How will Sprint be able to tell if my phone has been rooted or not? By files on the memory card or something in the phone itself? Also, do I need the insurance plan to get a replacement? Hoping to get some answers from people with experience in taking back their Evo, after losing their RSA keys..
Thanks for your time.
Click to expand...
Click to collapse
I think losing your RSA keys itself is a clue you were rooted. If you have a tech who knows what to look for, they'll know. If you're lucky, you'll get a tech who doesn't know what to look for, but my understanding is that if they diagnose it as missing keys, that's a problem that isn't happening to people who aren't rooted.
nonpointtruth said:
So this is kind of an unofficial poll..
Should I take my phone back and get it replaced by Sprint, and then root it, make sure to back up my WiMax Keys, and run the sweet CM6.1.2 with 4g?
OR
Just root my current phone again and cruise along on 3g?
Click to expand...
Click to collapse
4G's very nice to have available. Can you live without it? Sure. But you are paying extra for it (despite what Sprint tries to say). Also think about the resale value of the phone, if that's something you care about.
I'm technically not paying for 4g(employee line).. So I'm not worried about that.. My main concern was someone finding out after the fact, and trying to bill me for the full amount of the phone.. Plus, I can always save up for one from Craigslist, or eBay.. Or just wait for the next big, awesome phone to come from Sprint.. I will say this, I like the feel of the Evo Shift, but it's still an inferior phone, even if it does have 4g.
novanosis85 said:
Wrong!
You have 1 year warranty no reason to pay anything.
Sent from my PC36100 using Tapatalk
Click to expand...
Click to collapse
Well, if the reason his 4g isnt working is because he messed up his keys while trying to root or flash, the warranty wont cover that.
What is this root in which you speak of? That's not why I lost 4g.. Not at alllllllll.. *shifty eyes*
for all you 4g haters, try 4g again. i use it constantly. it covers about 1/3rd of my daily car circle through the city. i say get your keys back!
btw, you forgot to back them up didnt u
I definitely got mine backed up, on my phone, computer, external, AND dropbox! LOL!

Can sprint techs do this...

well i recently received a refubed evo 4g with 2.3. my question is, can the techs at sprint downgrade my evo back to 2.2 or to a lower hboot ?
They may downgrade you to 2.2 if you complain about gingerbread..but if you ask about downgrading the hboot, I think it'll tip them off you're trying to root it / had it rooted before.
ok cool, funny thing is the techs at my sprint store have all there phone rooted LOL
call asurion and tell them the screen and battery is overheating and that you want a brand new evo and not a refurb, they will send it to you no charge.
crakerjaks said:
call asurion and tell them the screen and battery is overheating and that you want a brand new evo and not a refurb, they will send it to you no charge.
Click to expand...
Click to collapse
They may or may not do that, but the new one could have GB on it too. So no point.
Right now they can't do it, unless Sprint/HTC give them a tool to do so. If they were to do so, it'd probably leak here pretty quick. My understanding is that they have the same RUU we do, which was specifically coded not to allow downgrading. That's no accident, by the way...they plugged the old root holes and didn't want to let people downgrade and root.
bkrodgers said:
They may or may not do that, but the new one could have GB on it too. So no point.
Right now they can't do it, unless Sprint/HTC give them a tool to do so. If they were to do so, it'd probably leak here pretty quick. My understanding is that they have the same RUU we do, which was specifically coded not to allow downgrading. That's no accident, by the way...they plugged the old root holes and didn't want to let people downgrade and root.
Click to expand...
Click to collapse
didnt HTC say that they unlocked the bootloaders, why did they lock it up on hboot 2.16.0001 ?
ok first off no they cant backrev your phone, they can only replace it
also they no longer care if you are rooted
munesh23 said:
didnt HTC say that they unlocked the bootloaders, why did they lock it up on hboot 2.16.0001 ?
Click to expand...
Click to collapse
I believe they have 30 days from the release, and I thought I saw the official release was like 26 June [or mid June] so they 'technically' still have time.
teh roxxorz said:
I believe they have 30 days from the release, and I thought I saw the official release was like 26 June [or mid June] so they 'technically' still have time.
Click to expand...
Click to collapse
if thats so, then hopefully soon i can root my 2.3, i seriously hate my evo right now it so boring without root.
munesh23 said:
if thats so, then hopefully soon i can root my 2.3, i seriously hate my evo right now it so boring without root.
Click to expand...
Click to collapse
The only good that will really come of that is the source, so they can start making custom kernels for GB, like synergy, kingdom, ect; but yes, bring on the root.
munesh23 said:
if thats so, then hopefully soon i can root my 2.3, i seriously hate my evo right now it so boring without root.
Click to expand...
Click to collapse
I know this might not be what your looking for but there's a thread in the EVO Development section for a mod for un-rooted EVO's. Might give you something to tinker around with while you wait for root
Sent from my PC36100 using Tapatalk
teh roxxorz said:
I believe they have 30 days from the release, and I thought I saw the official release was like 26 June [or mid June] so they 'technically' still have time.
Click to expand...
Click to collapse
No, that's how long they are supposed to have to release the kernel source code to comply with GPL.
As far as unlocking bootloaders, HTC said they were changing their policy, but haven't made commitments to how soon it will happen or how whether it'll apply to current devices.
I'm also not totally convinced that the carriers won't try and succeed in vetoing this new policy. Granted, they've allowed the Nexus, but they haven't promoted that device either. Hopefully they will get the message though and not stand in the way.
if a sprint store can downgrade a phone. why can't we do it as easily? I want to know exactly how they do it so we can spread the word. :-D
runcool said:
if a sprint store can downgrade a phone. why can't we do it as easily? I want to know exactly how they do it so we can spread the word. :-D
Click to expand...
Click to collapse
They can't do it.
bkrodgers said:
I'm also not totally convinced that the carriers won't try and succeed in vetoing this new policy. Granted, they've allowed the Nexus, but they haven't promoted that device either. Hopefully they will get the message though and not stand in the way.
Click to expand...
Click to collapse
Sprint has been running commercials for the NS4G like crazy.
Sent from my HTC EVO 4G with Tapatalk
thank you for this
munesh23 said:
didnt HTC say that they unlocked the bootloaders, why did they lock it up on hboot 2.16.0001 ?
Click to expand...
Click to collapse
The bootloader on the EVO has never been unlocked.
Sent from my PC36100 using XDA Premium App
Sprint tech here, we can not revert phones back to 2.2 our RUU does not allow this. Lol I tried on a buyback yesterday, no dice. You shouldn't have taken the update, sorry.
Sent from my PC36100 using XDA Premium App
dgomez720 said:
Sprint tech here, we can not revert phones back to 2.2 our RUU does not allow this. Lol I tried on a buyback yesterday, no dice. You shouldn't have taken the update, sorry.
Sent from my PC36100 using XDA Premium App
Click to expand...
Click to collapse
well i had to replace my phone and it came with 2.3, i would never take an OTA.
dgomez720 said:
Sprint tech here, we can not revert phones back to 2.2 our RUU does not allow this. Lol I tried on a buyback yesterday, no dice. You shouldn't have taken the update, sorry.
Sent from my PC36100 using XDA Premium App
Click to expand...
Click to collapse
Seconded. The only way to rollback 2.3 is to remove the chips and force flash them via a programmer. I have done this ONCE just to see if it could be done. To be honest, no customer would ever pay the cost of having it done and even if they would I can't tie up the service center that long for one customer.

[Q] What should I do?! D:

Hello everybody,
I..am...retarded. I saw a lot of dust in my microphone port so naturally i got a can of compressed air to try to "fix" it. Well it broke my microphone, it still works but i would have to scream like a woman in a porno for anyone to hear me...not an option lol. So I'm running CM7 and I need a way to put everything as close to stock as possible so that the technician won't update my phone to the newest gingerbread update. I found THIS post but I don't know which one to install (being the noob that I am). I plan to uninstall ALL of the apps that require root permissions and back them up to my sd card...then install the stock ROM and hope and pray the technician doesn't see that i'm rooted.
So what do you guys think? is that enough to fool a technician? And what rom do i need to install? deodexed or odexed? and what's zip aligned?
Sorry for the noobiness but my mind has gone blank xP
thanks for all the help
If you are S-OFF just flash a sense rom and let it ota update. If you used unrevoked to root your phone then the ota cannnot set it S-ON. Then take it in. When u get phone back flash a custom recovery and go from there. Also put in an old sd-card that has no signs of custom roms and such. That's what i would do
Honestly if I were you I would just use a bluetooth headset. If you return the phone to sprint you are going to be screwed over, for now at least, with the unrooted 2.3.3. Wait till they get a root for that, then get sprint to replace it.
Unless you get a mentally handicapped tech they will check to see if you have s-off. They see you do and you are screwed.
Sent from my HTC EVO View. 7" of s-off 4g Fury.
blu3poptart said:
Hello everybody,
I..am...retarded. I saw a lot of dust in my microphone port so naturally i got a can of compressed air to try to "fix" it. Well it broke my microphone, it still works but i would have to scream like a woman in a porno for anyone to hear me...not an option lol. So I'm running CM7 and I need a way to put everything as close to stock as possible so that the technician won't update my phone to the newest gingerbread update. I found THIS post but I don't know which one to install (being the noob that I am). I plan to uninstall ALL of the apps that require root permissions and back them up to my sd card...then install the stock ROM and hope and pray the technician doesn't see that i'm rooted.
So what do you guys think? is that enough to fool a technician? And what rom do i need to install? deodexed or odexed? and what's zip aligned?
Sorry for the noobiness but my mind has gone blank xP
thanks for all the help
Click to expand...
Click to collapse
it only picks up your voice if you moan "OH GOD YES DEEPER!!"? lol joking aside.
your mic is built into your top panel. so replacing the phone is POSSIBLE, but check with your local sprint store and see if they can just replace the touch panel. thats what we do at my store.
stretchwookie said:
it only picks up your voice if you moan "OH GOD YES DEEPER!!"? lol joking aside.
your mic is built into your top panel. so replacing the phone is POSSIBLE, but check with your local sprint store and see if they can just replace the touch panel. thats what we do at my store.
Click to expand...
Click to collapse
Lmao xD nah the tech was too much of a lazy ass to do anything :/ so they just ordered a replacement. I sure as hell hope its not a refurbished with gingerbread. But I think that screwed xP
Sent from my PC36100 using XDA App
I hate to tell ya, but all the evos coming through my store refurbished have had gb out of the box...
stretchwookie said:
I hate to tell ya, but all the evos coming through my store refurbished have had gb out of the box...
Click to expand...
Click to collapse
-.- well here's hoping mine doesn't haha. And either way, I can wait a little while to get root again. But I'll miss my CM7 :'( I'm not much of a fan of UI skins on android. I hope sprint gets the nexus prime
Sent from my PC36100 using XDA App
You can hope all you want, but you're gonna have GB on that phone.
HOWEVER, some refurbished phones were sent in with S-OFF and they are being sent back out with S-OFF so pray to the refurbishing gods that you get lucky
You can just take it in and they will usually just replace the mic, just let them know you don't want any software update.
Jim M said:
You can just take it in and they will usually just replace the mic, just lt them know you don't want any software update.
Click to expand...
Click to collapse
You better be extremely adamant about not updating the OS. Like almost paranoid about it, people upfront often won't relay that info to the tech. I'd even put a mini post it on the battery or inside the back of the battery casing saying "DO NOT UPDATE SOFTWARE" or something of the likes. lol
The sprint tech said he couldn't repair it but didn't give a reason. Since they are sending a replacement can't they just use the parts from that phone to repair mine and send back that phone?
Sent from my PC36100 using XDA App
Well my replacement turned out to be S-OFF but I didn't find that out until i got my evo 3d and got home and checked xP. I figure I might mess with it for a while, keep it, or just sell it once cm7 comes out on the 3d (or a good stripped down sense version). So if anyone is interested in buying it, I'll provide some pics of the phone to show its S-OFF so you can know its legit.
Sent from my rockin 3D

[Q] Touch Keys Don't Work

I've done some searching and I haven't found any problems like mine yet. I ran the SGS unlock tool meant for Vibrant on my SGS2 (i know i know) and it didn't work. Ever since my touch keys don't work. I just reflashed my rom and they still don't work.. help!
PS. I'm odining now. Hopefully that'll fix it.
Crap crap crap crap crap odin didn't fix it.
Tynen said:
I've done some searching and I haven't found any problems like mine yet. I ran the SGS unlock tool meant for Vibrant on my SGS2 (i know i know) and it didn't work. Ever since my touch keys don't work. I just reflashed my rom and they still don't work.. help!
PS. I'm odining now. Hopefully that'll fix it.
Crap crap crap crap crap odin didn't fix it.
Click to expand...
Click to collapse
Unable to offer much insight but seems that if you go back to stock they would certainly assume it's a hardware failure.
Sent from my SGH-T989 using xda premium
avarize said:
Unable to offer much insight but seems that if you go back to stock they would certainly assume it's a hardware failure.
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
I bought the phone off craigslist though, I don't know if they'll replace it.
Tynen said:
I bought the phone off craigslist though, I don't know if they'll replace it.
Click to expand...
Click to collapse
iv'e gotten most of my phones from craigslist and they still replaced them for me. i just waited like a week to make sure that my imei number showed up in there system so they didnt question me where i got my phone from lol.
Yeah my phone was only working for less then 24 hours, I don't think there's any hope for tmo to replace it. What I don't get this is someone at some point bought it from tmobile, why do they care if it changed hands?
damn that sucks. it wont show up in there system if it was only used for less then 24 hours. sometimes i would just chat with tmobile online and tell them that i want to make sure they have my correct imei number in there system and they ask me what my imei number is then they tell me its not the right one and if they want me to have them update it and i say yes then they tell me it can take up to 48 hours for there system to update it. idk why they care if u didnt get it from them.
i already paid for a jtag service so I'll just go that route, but I'll keep all of this in mind the next time i hard brick a phone... =P
Tynen said:
i already paid for a jtag service so I'll just go that route, but I'll keep all of this in mind the next time i hard brick a phone... =P
Click to expand...
Click to collapse
alright well hopefully u can unbrick the phone.. good luck
Tynen said:
i already paid for a jtag service so I'll just go that route, but I'll keep all of this in mind the next time i hard brick a phone... =P
Click to expand...
Click to collapse
dude, did you unbrick your phone yet ?
I got mine solved by inputting
*#*#86824#*#*
and press update firmware.
credit goes to Memeber - ecips

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