[Q] EVO to PC connectivity issues - EVO 4G Q&A, Help & Troubleshooting

So, I've played with this thing for 4 hours and I'm about to throw it at the wall.
This is my wife's evo. I rooted it like a year ago when she got it. Shortly after she settled on a CM7 ROM she liked and I haven't touched the phone for 6 months or more. She used my Epic the other day that has the latests ACS SyndicateFrozen ROM on it and she now wants an epic because she likes the ROM so much. I'm trying to appease her by putting ACS' Elite ROM on her EVO.
I started by trying to plug her phone in to my PC, the one I originally used to root it way back when. The drivers are already installed on here. My PC acknowledges that I plugged the phone in, but I cannot view the file directory in My Computer. I then go to the phone and it says USB Debugging enabled, and gives me the option to disable. Neither way allows me to read the phones files. I've tried 2 aftermarket cables (not the HTC one). I've tried updating the HTC Sync software, although she doesn't use it. I also tried installing the HTC Sync software and drivers on my laptop and using that PC, same problem. I've thumbed thru the phones menu for hours and haven't found anything that is turned off that shouldn't be. When I plugged the phone into my laptop after installing the drivers, it acknowledged the phone, said installing drivers, and then confirmed drivers were installed successfully.
All I want to do is access the SD card so I can drop a ROM on it and reflash her phone. This is turning into a nightmare! The CM7 ROM on there now has been giving her random issues for the past month, any chance this is the cause?
I'm hoping there is something stupidly obvious that I'm overlooking.
Thanks for your help!

Reboot into recovery, while connected to your computer, and then select the USB-MS option. Your computer should recognize the card as a drive and give you access to it.
Posting & replying from my EVO 4G

Some other alternatives would be to download the rom directly from the phone, pull the SD card out and put it in a card reader, or use one of the wireless file transfer apps found in the market.

I'm using King's Alliance ROM and have had that same issue on both 7.5 and 7.6 versions. I have one of those Sprint Battery Boost devices that allow you to put an SD card in them and use it as a jump drive, so I do that instead. I would use a simple SD adapter card but the sandisk adapter i have always says it's protected somehow and won't let me transfer ROMs to it. Sorry I don;t have a solution, but I feel for ya

bikewiz said:
So, I've played with this thing for 4 hours and I'm about to throw it at the wall.
This is my wife's evo. I rooted it like a year ago when she got it. Shortly after she settled on a CM7 ROM she liked and I haven't touched the phone for 6 months or more. She used my Epic the other day that has the latests ACS SyndicateFrozen ROM on it and she now wants an epic because she likes the ROM so much. I'm trying to appease her by putting ACS' Elite ROM on her EVO.
I started by trying to plug her phone in to my PC, the one I originally used to root it way back when. The drivers are already installed on here. My PC acknowledges that I plugged the phone in, but I cannot view the file directory in My Computer. I then go to the phone and it says USB Debugging enabled, and gives me the option to disable. Neither way allows me to read the phones files. I've tried 2 aftermarket cables (not the HTC one). I've tried updating the HTC Sync software, although she doesn't use it. I also tried installing the HTC Sync software and drivers on my laptop and using that PC, same problem. I've thumbed thru the phones menu for hours and haven't found anything that is turned off that shouldn't be. When I plugged the phone into my laptop after installing the drivers, it acknowledged the phone, said installing drivers, and then confirmed drivers were installed successfully.
All I want to do is access the SD card so I can drop a ROM on it and reflash her phone. This is turning into a nightmare! The CM7 ROM on there now has been giving her random issues for the past month, any chance this is the cause?
I'm hoping there is something stupidly obvious that I'm overlooking.
Thanks for your help!
Click to expand...
Click to collapse
Did you turn usb storage mode

dougjamal said:
Reboot into recovery, while connected to your computer, and then select the USB-MS option. Your computer should recognize the card as a drive and give you access to it.
Posting & replying from my EVO 4G
Click to expand...
Click to collapse
This worked after 7 or 8 tries of toggling USB-MS. It finally connected to the computer saying it was only a USB1.1 device instead of USB2.0. Got the files copied, gonna wipe it tonight.
Thanks for the help!

bikewiz said:
This worked after 7 or 8 tries of toggling USB-MS. It finally connected to the computer saying it was only a USB1.1 device instead of USB2.0. Got the files copied, gonna wipe it tonight.
Thanks for the help!
Click to expand...
Click to collapse
You're very welcome, my friend.
Posting & replying from my EVO 4G

Related

[q] help please!!!!!?!?!?!?!?

While I was running the recovery with my laptop through a dos shell to run a fix for a ROM it started to go a little haywire and start choosing things without me pressing buttons. So, I think it might have chosen the "USB-MS toggle" but the rest worked fine during the wiping and flashing the market fix, but rebooting the phone the sd card was not recognized. Then when i would try and go into recovery since then (even after getting the SD card re-recognized by the phone after downgraded to the PC36IMG) when i go to reboot into recovery I cannot get the recovery mode to start as the device is not connected to my PC.
Further, when I plug my phone into the computer it does not even seem to know it is connected to a computer because it does not bring up the "connect as" box (and yes i have the ask me checked) and does not even seem to charge while phone is on (also tried more than one cable)
Mainly would like to know if there is a way that i can copy the files onto my SDcard directly from my PC (by putting the sd card in an sd card reader) so that I can run the recovery menu on the EVO without the laptop?
Thank you for your help anyone as I am quite stressed and upset at the moment!
Sed8ing said:
While I was running the recovery with my laptop through a dos shell to run a fix for a ROM it started to go a little haywire and start choosing things without me pressing buttons. So, I think it might have chosen the "USB-MS toggle" but the rest worked fine during the wiping and flashing the market fix, but rebooting the phone the sd card was not recognized. Then when i would try and go into recovery since then (even after getting the SD card re-recognized by the phone after downgraded to the PC36IMG) when i go to reboot into recovery I cannot get the recovery mode to start as the device is not connected to my PC.
Further, when I plug my phone into the computer it does not even seem to know it is connected to a computer because it does not bring up the "connect as" box (and yes i have the ask me checked) and does not even seem to charge while phone is on (also tried more than one cable)
Mainly would like to know if there is a way that i can copy the files onto my SDcard directly from my PC (by putting the sd card in an sd card reader) so that I can run the recovery menu on the EVO without the laptop?
Thank you for your help anyone as I am quite stressed and upset at the moment!
Click to expand...
Click to collapse
sounds like you need to uninstall your htc sync and re install it to get the drivers back
Did that already. Will try again
Might help to post in the questions section not development section?
Sent from my Evo using the xda app.
adbWireless would probably be another solution.. if you have a wifi network at home
Thanks for the input all...actually seemed to have a PC36IMG that I reverted back to which did not have the ability to connect but with the help of one of the ROM developers here (vaelek) I was able to solve the problem and get it up and running again!!!!
Will certainly go to the question section next time Tejas, thanks!
*****************************************
VaelPak v2.0 FroYo 3.28.651.1 with Kings BFS8 Kernel

[Q] DInc external SD Card storage not accessible...any ideas?

Ok I am stumped...my wife just got the Droid Inc. a couple weeks ago and I pretty much immediately did the following:
Root it
Install SetCPU, used "Perflock Disabler" & setup profiles
Install "Autostarts" to disable some uneeded serivces & widgets at boot
...it wasn't until recently that I attempted to plug her phone into our computer (Win7 x64) so I could start to sync some pics, etc. to it. Unfortunately, whenever I plug it into the computer I get the "Do you want to install the VZW Drivers?" which seems to work. I see (2) additional removable drives show up however I just get the "Please insert a disk..." message.
Is there something I am not doing right? or is her phone borked?
I'm used to just plugging my DX into the computer and the SD card mounting itself without any problems.
I'm trying to get the OTA installed on her phone and keep root using the steps listed here (http://solo.dc3.com/dinc/) which I've seen posted on numerous Android forums sites.
Ideas? Help?
/bump
Anyone?
Try going into "computer" in the start menu on your computer and see if it lists the removable storage. If you still can't access them then you'll probably have to do a slow format on them. If that don't work then I would try plugging it into a different computer and if that don't work then I would re-flash the phone with the Verizon RUU from your computer. That's all I can come up with. If anybody else has any suggestions that would be cool.
You could also try pulling the card out and using an adapter to put it in your computer and see if it's the card itself. That's all I got.
ejdavis72 said:
Try going into "computer" in the start menu on your computer and see if it lists the removable storage. If you still can't access them then you'll probably have to do a slow format on them. If that don't work then I would try plugging it into a different computer and if that don't work then I would re-flash the phone with the Verizon RUU from your computer. That's all I can come up with. If anybody else has any suggestions that would be cool.
You could also try pulling the card out and using an adapter to put it in your computer and see if it's the card itself. That's all I got.
Click to expand...
Click to collapse
I mentioned above that (2) removable drives show up when the phone is plugged in
I haven't tried plugging it into a physically different computer but I also did reboot over to Ubuntu 10.10 and I see 2 storage devices mount (labelled as "HTC Android Storage Device"...or something along those lines.) Unfortunately double-clicking them and right-click-> Open doesn't do produce any results either.
I'll give it a shot on our laptop (running XP) to see if that produces anything...but I'm doubtful.
I'm trying to avoid a RUU restore because I'm know she'll get annoyed...and I'm trying to avoid the wife's wrath & eye rolling
I'm fairly sure that the card is being read by the phone but then again I could be wrong...not sure if HTC Android phones save photos to the internal memory or not.
P.S. - In case some starts thinking overwise...I'm no computer n00b.
Plug it in, go to device manager, find the 2 things listed for the phone under disc drives. Right click them both and select update driver software. Then on the popup window select to search automatically.
That should work.
dpwhitty11 said:
Plug it in, go to device manager, find the 2 things listed for the phone under disc drives. Right click them both and select update driver software. Then on the popup window select to search automatically.
That should work.
Click to expand...
Click to collapse
Funny...I almost did that yesterday but I was instead pointing the driver update to the HTC sync folder instead which wasn't working. Btw are you referring to letting it scan the computer for the drivers or doing a search online?
JagoX said:
Funny...I almost did that yesterday but I was instead pointing the driver update to the HTC sync folder instead which wasn't working. Btw are you referring to letting it scan the computer for the drivers or doing a search online?
Click to expand...
Click to collapse
It'll automatically search online.
dpwhitty11 said:
Plug it in, go to device manager, find the 2 things listed for the phone under disc drives. Right click them both and select update driver software. Then on the popup window select to search automatically.
That should work.
Click to expand...
Click to collapse
That's a good idea! I didn't even think of that. Ha ha
ejdavis72 said:
That's a good idea! I didn't even think of that. Ha ha
Click to expand...
Click to collapse
...and that didn't work either. All I get is a message saying that the best driver (Disk Drive) is already installed
I had the Android SDK installed as well (back when I rooted my DX) and made sure there were no remnants from Motorola or HTC...but no luck.
I'm stumped!
I'm going to try pulling out the SD card to see if that works...
Ok...so plugged the phone into our WinXP-based laptop with no previous drivers installed, (2) removable drives showed up but was unable to access the drives.
Attempted to update the "HTC Android Phone USB Device" entries in the Device Manager by having it look online...no dice.
The SD card appears to be ok though because I can read it just fine by pulling out the card, using an SD card adapter & popping it into the laptop...I can see all the cards contents without problem. I know that the phone sees the card properly too (obviously) b/c I can also access the SD card via Astro.
I'm not using the same USB cable every time either so I'm sure that isn't the issue either. I've used both my DX USB cable and the USB cable that came with the DInc.
Anyone else have any ideas?
This seems blatantly obvious, but I'm just gonna throw it out there because I haven't heard it mentioned. But by all the symptoms, it seems like the phone is mounted as charge only, not as a disk drive. Does it say it's mounted as a disk drive in the notification pulldown on the phone?
Come on now...give me some credit Of course I've checked that...I do have a rooted & custom ROM on my DX afterall.
I've also tried setting it to USB Debugging mode as well...no dice
Haha yeah I figured you checked it, but who knows. Brain farts are a common occurence these days. The symptoms just matched so well!
Anyways...I read this somewhere: Hit the Mobile Broadband Connect option and see if does anything. Also, another blatant one, restart both the phone and the computer. Also, make sure it's set to ask everytime you connect, and default to disk drive.
That's all I got tho...good luck sir.
ozzman54 said:
Haha yeah I figured you checked it, but who knows. Brain farts are a common occurence these days. The symptoms just matched so well!
Anyways...I read this somewhere: Hit the Mobile Broadband Connect option and see if does anything. Also, another blatant one, restart both the phone and the computer. Also, make sure it's set to ask everytime you connect, and default to disk drive.
That's all I got tho...good luck sir.
Click to expand...
Click to collapse
I know figured people would think it would be as simple as that...but if it was that simple of a fix I would've figured it out by now
I tried the Mobile Broadband option and that doesn't do anything...no pop up or prompts. I've tried restarting both the PC and the phone almost every time and no luck and the phone was set to "disk drive" as well for most of my attempts. I've also had it on "ask" for some of the attempts as well.
I also noticed that when I plug in the phone sometimes and it prompts to install some software that it doesn't appear to do anything. All I get after the install is done (at least I think it's done) is show me a Windows Installer window with different commands for quiet installs, debug installs, etc. and then just an "ok" button.
Have you tried installing the newest HTC Sync to see it it would install or update the drivers? I've never been faced with a problem like this so I'm just trying to cover all bases.
ejdavis72 said:
Have you tried installing the newest HTC Sync to see it it would install or update the drivers? I've never been faced with a problem like this so I'm just trying to cover all bases.
Click to expand...
Click to collapse
Yup I've tried that too with v2.0 & the latest version (v3.0) and in both instances it shows "disconnected" even after a reboot of both the phone and the computer.
Here's one more thing, not sure if you've already checked into this...but is there any VCast crap installed on her phone? I just read on another forum that someone removed the VCast Media Manager with a similar prob and it fixed it. (you probably already read the same forum lol)
ozzman54 said:
Here's one more thing, not sure if you've already checked into this...but is there any VCast crap installed on her phone? I just read on another forum that someone removed the VCast Media Manager with a similar prob and it fixed it. (you probably already read the same forum lol)
Click to expand...
Click to collapse
Hmm hadn't read that to be honest but just off hand I don't think it has the VCast software on the phone. I'll check tonight when she gets home.
Well I guess if none of this works then looks like you're gonna have to deal with the dreaded eye roll while running the RUU. Ha ha sorry we couldn't get ya going.
ejdavis72 said:
Well I guess if none of this works then looks like you're gonna have to deal with the dreaded eye roll while running the RUU. Ha ha sorry we couldn't get ya going.
Click to expand...
Click to collapse
Dammit...lol...guess I'll have to cook dinner & let her hog the TV then so she can't complain as much

[Resolved] SD card semaphore timeout

Greetings..
For the life of me I cannot copy a new ROM to my phone.
When attempting USB transfer, I get about 90 megs transfered then it it stalls.. eventually getting
Error 0x80070079: The semaphore timeout period has expired
I am running win7 64
I have the USB drivers installed on the machine (which aren't necessary as I understand), at least not for transfer.
Samsung Epic running Viper ROM Trinity
In the past, I've copied big files to the phone as well as about 3 gigs of music (not all at once)
It seems that small files work.. I have not determined exactly how big a file needs to be to actually fail though.. Something's wrong..
Jeeze.. a 600 dollar phone should be able to act as amass storage device without all these problems. soo frustrating..
I recently just formatted the SD card.. still no go
I've attempted connecting to a Mac but the phone shuts off when attempting to mount USB..
All use to work.. but not now..
Anyideas?
fix
I've had the same problem before and there was 2 solutions. the first is using a microsd card reader, which is much faster to move things back in forth. The second solution would be running an adb push command. This would involve setting up the android debugging bridge via the sdk then putting your phone in debugging mode. Then create a path to the tools file in the sdk and type the command adb push with the path next to it and then a space and then/sdcard/. For example it would look something like this
c:\Users\stephen> cd\androidSDK\tools
c:\androidsdk\tools> adb push c:\users\stephen\downloads\email.apk /sdcard/
that would be to push an email app to my sccard that was in my downloads folder on my pc/
I have the same.problem with the stock USB cable. I use my wife's evo cord and its awesome. Get another USB cable
Sent from my Evo Killer!!!
wow
musclehead84 said:
I have the same.problem with the stock USB cable. I use my wife's evo cord and its awesome. Get another USB cable
Sent from my Evo Killer!!!
Click to expand...
Click to collapse
Wow.. ok.. I'll replace mine asap!
Thanks
No problem. I found this out when I was trying to save my sd card contents to my computer and I couldn't transfer the big files. I tried like 15 times and it kept locking up. I then tried my wifes evo USB cable and it worked perfectly even for an 8gb file!!!
Tried by friends cable.. BOINK! Worked like a charm!
Another option is to use something like Wifi File Explorer to transfer files to the phone over wifi.
I have the same problem from time to time and I don't think is the cable cuz sometimes works sometime don't it's Samsung overall I think and this is with different cables on different PC's that is happening.
dito33
Sent from my SPH-D700 using XDA App

[Q] USB Tethering: Failing miserably

After waiting 1 month for a replacement device I finally got one (used, but eh) and it's been perfect so far except for this.
I was going to transfer some music onto my phone until USB tethering completely failed. Drivers didn't install correctly and my computer repeatedly says that the device is unplugged. Except, when using HTC Sync, it works perfectly, and the phone is always charging when it's plugged in. Specifically, from what I caught at a glimpse, the ABD driver failed, and some other driver didn't work well either (can't remember it's name ... AMDI oriented device or something?). Occasionally it detects it as F:\, but it says to insert a drive into it.
Found this: androidsamurai.com/forum/viewtopic.php?f=12&t=4 Didn't work because my phone wasn't even being detected.
Installed HTC Sync, worked fine, synced phone supposedly.
Hard reset, still not working.
Any help? No ROMs, running Vista. Tried this on Windows 7 as well and it failed there too and now it won't even detect the phone at all when connecting.
Is it because I have no files on the SD card? Could it be the cord? I have a friend with a HTC Desire, I guess he could help me test out if it is. Regarding the SD card, Handtec refused to send it back because it apparently wasn't in the phone (my ass, I know perfectly well it was ... should've taken pictures) so I'm using one without the default files on the card. Which brings me to my next question: does anyone have the default contents of the SD card in a ZIP or something? If I can't resolve this I'm just buying an adapter to transfer things via USB.

Update for 4.0.4 power saving and USB problems

I've had this Sprint Galaxy S II phone for about two or three weeks, and it just updated to 4.0.4. The only problems I am having are these:
1. power saving is set to come on at 50%, but it doesn't. Lately, I have been home and have been able to charge it or happened to look at it when it was just below 50%. If I go into the settings and manually uncheck and check it again, it turns on power saving. Any way to fix this?
2. I've never messed with the SD card yet. The card is the same as my old phone's, so there's stuff on it I can't delete. Anyway, I think they changed the way this connected to PCs because the old image of Andru on the screen is gone. So, now when I connect it, my computer thinks it's a camera. If the icons are in tile view, it won't show you the folder or file names. And it won't let me paste music (only thing I'm trying to do) onto the SD card. Now, FYI, my fiance just reinstalled my OS (XP) because of some computer problems I was having, so maybe there's some XP update I need for this to connect to the PC. If I can connect the card to the computer without the phone, I'll try that, but I don't know how.
I'm not sure about the power saving mode, but I ran into the issue with the sd card. I fixed it by installing the Samsung drivers (which can be found by a quick Google search, or by searching these forums) and turned on mass storage mode. I'm running xp as well and it shows up under removable storage F: & G: in the my computer folder. Hope this helps
si vis pacem para bellum
How do you turn on mass storage mode? The Sprint guy had me download the drivers, but the device wasn't recognized by the PC when I did. I then got SP 3 for Windows, but I haven't noticed any difference, so I am not sure if there's something else my computer is missing.
When you connect the phone a us icon shows in the status bar, swipe down and touch the notification then it will allow you to turn it on.
si vis pacem para bellum
---------- Post added at 10:46 AM ---------- Previous post was at 10:43 AM ----------
squishy506 said:
How do you turn on mass storage mode? The Sprint guy had me download the drivers, but the device wasn't recognized by the PC when I did. I then got SP 3 for Windows, but I haven't noticed any difference, so I am not sure if there's something else my computer is missing.
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=1266018 try these drivers from this thread.
si vis pacem para bellum
I called Sprint today because I was still having this issue with the SD card, and they told me that since I was using Windows XP, I would never be able to see the SD card because it was too old an OS. I can't find anything online I should download, so I thought I'd check here again to see if there was a way around this. I figured if anyone would know, it would be the people on this forum.
P.S. I am still having the power saving mode issue but forgot to ask them about that.
squishy506 said:
I called Sprint today because I was still having this issue with the SD card, and they told me that since I was using Windows XP, I would never be able to see the SD card because it was too old an OS. I can't find anything online I should download, so I thought I'd check here again to see if there was a way around this. I figured if anyone would know, it would be the people on this forum.
P.S. I am still having the power saving mode issue but forgot to ask them about that.
Click to expand...
Click to collapse
lolwat? XP may be old, but not old enough to still support USB mass.
ICS uses a new USB setup for connecting using MTP, and another older mode I don't remember the letters for offhand. XP should read MTP but not the other, but you typically need Samsung drivers for either. Market has an app, https://play.google.com/store/apps/details?id=in.zatta.USB_switch USB Switcher that will change the USB mode from MTP to mass, after rebooting your phone. Works on my E4GT, so presumably it might for yours. Hope that helps.
Edit: It is possible though for certain size cards to not be read by XP depending on certain settings or hardware, I dunno if that's what they meant by that, I assumed you meant connecting to the card via USB on the phone. If I got that wrong my apologies, hope this helps regardless.
I'm not sure how big my SD card is as the fiance gave it to me, and I don't recall. He is the computer expert around here, so I don't pay much attention to what he does to the computers, etc. Yes, dear, whatever you say dear. Dual core, 80 Gig, micro SD card reader...if he wants me to use it, I trust that it's good. He actually told me that he bought extra licenses for Win 7, so we could install it on my computer, but I am not a fan of how Win 7 programs are organized differently from their older versions. (I may be thinking of 2010 Office Suite and just lumping that in with 7). So, I told him maybe in two years I'd upgrade to 7. For now I'll just transfer the files between two computers with a flash drive.
I KNEW this was an ICS thing. Even though I had the phone for less than a month before the update and didn't remember plugging it into the computer before then. My phone does prompt file transfer for MTP and whatever acronym they use for pictures. And I'm like, fine, I'll deal with that, but when I try to use the programs suggested to transfer files, the programs freeze or don't recognize the phone as a device plugged in. It's a crapshoot. And I figure if they went through all the trouble of doing this media/photo file transfer thing for XP, why didn't they just use a little more effort to make the SD card contents visible?
So...unless a third party develops something that will provide SD card content viewing and editing, I will just go the long route and move files from my PC to a flash drive to the Win 7 PC to the phone.

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