Develop Bugs

HTC Desire on Orange (data issue)

Hoping you could help me.
I switched from o2 to orange and got a desire in april. one of the first things I did was debrand it, now I'm running defrost. The problem is, it's never worked properly and I'm getting sick of it, so it's going back to orange. My problem is that I can get internet fine on GPRS and HSDPA, I've never seen the EDGE symbol and if I'm only on 3G (not HSDPA) I cannot get any data at all (ever).
I've tried every radio in existence, does anyone else have this problem?
Anyway, I called tech support earlier and they asked do I have 3G symbol in upper or lower case. I can't remember how it looks on the stock orange rom, I know hsdpa is 3G+ but besides that I can't remember whether it's upper or lower case. Could someone please let me know.
Also, anyone got a link for the stock orange rom?

Pretty sure it is all uppercase.

+1 to uppercase. Lots of people have the same problem. I have in some situations been able to use UMTS 3G but 90% of the time it just stalls for ten seconds and then reverts to GPRS o HSDPA. Since I've been away from the city, I've started getting EDGE connections quite frequently.

Orange data seems extremely unstable for me. Especially annoying when im with someone and i tell them "oh let me just check google maps" and then nothing happens even though i've got full signal and H/3G.

Same here in Glasgow.
Debranded Orange with stock ROM and I can often have full 3G+/H coverage but no data throughput
This is an inherant problem though, even though you may have four bars of signal from the local cell, there's no guarantee of any data bandwidth on that cell.
Think of it like my home network:
I have an Apple Airport Wi-Fi base station providing my wireless network.
I then connect it this into my DSL router via an ethernet cable.
Now, even if my DSL connection is down, the router is fully utilised, down, or the ethernet cable to the Airport is down - my Desire, iPod Touch, Laptop etc will all display full wireless connectivity, but I can't do any browsing on them

Thanks guys, I knew there were widespread problems but didn't know whether or not everyone had the same symptoms. Pretty irritating, I'm getting pretty sick of not being able to rely on my phone! I had an unlocked g1 on o2 previously and in comparison it was awesome. I'm definitely going to tell Orange this isn't good enough.
Sadly, I don't think getting a replacement is going to help. Completely spoils an otherwise amazing phone.
I'll never recommend thus to anyone!

Phone> "*#*#4636#*#* >phone information > preferred network type > GSM Auto (PRL)
That did it for me
Sent from my HTC Desire using XDA App

I had the same problem. My advise to you all is do what I did, call Orange executive office, tell them the problem and that you'd like to cancel your contract because they are not supplying what you pay for. Then go to tmob, and get the same contract, except the mobile internet works 100% of the time. Just a heads up, I had an 8 month battle with Orange over this. Now on tmob, and I've never been happier.
I bet if you phone customer services over this they'll say "we've never heard of this issue before" even though they've heard it loads. Orange are not acknowledging the problem exists.
PS I hate Orange (incase you couldn't tell!)
Sent from my HTC Desire using XDA App

Thanks, that's good to know. I've had some experience of what the exec customer complaints team do at work -its a very effective route!
Sent from my HTC Desire using XDA App

[Q] 2G Signal only, enabling 3G drops signal totally.

Hi everyone,
I have a generic unlocked desire 2.2, unrooted, as standard as they come and connected to Orange.
When I run on GSM only mode in network settings my phone is fine...
BUT..
Enable WCDMA or WCDMA auto mode.... and it will connect to 3G for about 10/20 secs then drop the whole lot, "emergency calls only" is all I can get.
I live in town with full 3G,and have tried at my girlfriends 100 miles away too. This has been going on for about 3 weeks, and so far I have.......
Hard reset a couple of times....
Had a new SIM from Orange...
Tried a different SIM (O2) in my phone - which works perfectly, sat browsing on H for about half an hour or more with no problem.
Tried my SIM in a different phone (Touch Pro) - works perfectly as well! 3G and browsing internet all fine.
So - Orange say its the handset.... and I'm not sure their 2nd level tech really exist, cos I've never got to speak to them or had the promised callback!
and HTC reckon its a network issue.
I can see both sides, but that doesnt help when your stuck in the middle with sloooooow internet.
The only other thing I can think is that Orange dont like the fact I'm on unlimited data and using it, I hit about 900mb a month normally and 2Gb in Nov when my home broadband died for about a week. perhaps they have blocked my handset from 3G? If so they havent told me though! I have one of the panther tariffs from mid last year which were "unlimited".
Any suggestions would be very appreciated!
Thanks in advance
Chris

Sounds strange indeed......
Theoreticly speaking, they could have placed some sort of a limit on your account to reduce the load on their network, but It'll be hard to prove. (Maybe you know someone who works there???)
You can look for your plan's contract (or ask them to fax it to you) - maybe it states the minimal speed of connection....
Threaten to disconnect if your speed does not improve..... Realy can't think of anything else.
EDIT:
Try this http://forum.xda-developers.com/showpost.php?p=10865272&postcount=5

Thanks,
I have tried all the options in that menu with no success.
Eventually last night I got orange 2nd level tech who was equally confused and could only suggest a radio version conflict with my handset and network.
Anyway they gave me a fault code which CPW (I purchased from mobiles.co.uk) looked at and glazed over.
I have called HTC direct now and they are having it in for warranty repair. 10 days with my old touch pro... how bad can i be?
Wouldnt surprise me if they send it back NFF........
fingers crossed!
EDIT: THE TOUCH PRO IS AWFUL!
Chris

Vodafone Sure Signal

I have a Vodafone Sure Signal femtocell device, which connects to my broadband and provides a localised 3G signal in my house, as network reception here is poor.
I have 2 other phones connected to the SS just fine, but the One X is intermittently losing the connection and needs a reboot to re-connect. There have been some other posts on the Vodafone UK forums from folks with a One X, not many but enough to make me wonder if there's a more common problem.
Does anyone else here have a Sure Signal, and if so, are you having any problems with it?

I don't personally have it but my friend does and he is getting drops constantly he is not best pleased as he had yellow spot issue aswell aha i think he's going to thro the OX off the wall shortly. He has phoned regarding this and got nowhere

Thanks for the reply. VF have contacted me after I posted on their eforums, I've raised a ticket and they're investigating. I'll report back if anything improves.
VF UK are really pushing the One X, so if there is a problem, I imagine they'll want to get it fixed.

do the vodafone handsets have vodafone firmware? i have a factory unlocked non branded unit I'm using on vodafone with SS and hab=ve had zero problems!

Thanks for the reply. I got mine from dialaphone and it's pure stock WWE. It's working now, but still a little flakey. If it loses connection to the SS, I turn airplane mode off and on again and it works again (quicker than a reboot).
Most of the One X users with problems on the VF forum have their old number on a new sim card, which apparently can cause the Sure Signal to bug out a bit until the new sim is registered. Mine is a brand new number though. It's lasting a day or so before I have any issues.
The SS has always been a little on the flakey side, though, I need to reset it every so often - but that's been weeks or months apart rather than days.
I have one of the older models with 4 lights, not sure if that makes a difference.
Half wondering if it's the phone not the SS, but will see how it goes for the next few days.

I have had very poor suresignal performance...and have swapped out one phone already after speaking to HTC.
But have found that by turning off WIFI, it seems to be a lot happier, and the replacement phone acts just the same as the first (sim free from CPW)
But without WIFI, all data comes out of your data plan, and not from your broadband even thought the SS uses the broadband connection.

I never got to the bottom of my sure signal problems with this phone until I installed cyanogenmod.
However I recently installed sense 5 and my phone would again not connect to my sure signal. I have gone back to cyanogenmod and the problem still exisits.
Can someone who uses a sure signal please tell me which radio you are using by going to settings, about phone, baseband version
Many thanks

Low signal on hox

Today I noticed that the signal on my hox is worse than on my old desire. On places where my desire got constand hsdpa the hox switches constantly from hsdpa to 3g with less signal bars. Anyone else with this problem ?
Sent from my HTC One X using XDA

Same here, I now have to go outside my office to be able to make calls that dont drop. With my SG2 would get full bar in my office, but with HOX only get 2bars

Yup mine seems the same, stumbled upon this thread looking for a solution so hopefully someone who has some success resolving the issue will be able to help.

I'm having this issue too, hopefully when s off has been achieved we will be able to flash different radios it has fixed this issue on all of my previous phones.

My phone also seems to have a somewhat weaker 3G reception than my SGS-2, although they both act in the same way in regards to switching between 3G and H+ all the time. I think this can be corrected partly via software updates since the wifi reception is much stronger on the HOX than any unit I ever had before. It is the same "antenna" the receives both signals isnt it?

Mine seems to get faster 3G speeds than my Gnex and GS2 (unless my network has improved in the past 2 week)
But phone signal is far worse, especially since the 1.28 update... I'm not getting signal now in places where I used to always get signal
Sent from my HTC One X using Tapatalk 2

My data speeds have dramatically decreased after the latest 1.28 update - quite dissapointing! I have no use for better signal if the data is worse lol

Have been lurking on here for a while now and noticed a few threads and comments about reception on the One X
I am in the same boat, was using a Desire S and now a One x and noticed there is a distinct difference in signal level between the two. Not just the signal bars (desire s has 4, One x has 5) but the dBm levels too.
I would say that 80% of those that have had the update and posted about signal have said that it has improved, regardless of carrier they use.
I went into the store where I bought mine from (ThreeUk Retail shop) and they were going to swap it out there and then for me but the handset on display (working demo) had a similar level to mine, so seemed pointless as Im guessing that all/most of the units are like this, it isnt an isolated case.
So, im not sure what to do now. I have just swapped my main number to Three (and its now my only number). Im without coverage far more than I used to be with Voda, or with Three using the Desire S.
Three shop says they have a 28 day policy for faulty handsets, I hope that the update is out before that so I can see for myself.
Brilliant handset though…. screen is lush, using the phone is a pleasure…. just brilliant.
Steve

I am noticing far worse signal on my handset than previous handsets , an awful lot of the time my handset switches between t-mobile and orange , whereas previous handsets were solid t-mobile all day , and also the data speeds are worse. I am not very impressed as the 1.28 update appears to have made this worse, and its an unlocked generic variant in the uk if thats of any help
cheers
james

My signal is loads better.
Before the update I couldn't sit on the sofa and make a call I would get 3bars then nothing.
Now I'm a fairly constant 4 bars sat on the sofa.
I'm on Tesco (so O2) I was going to take the handset back before the update.
Battery seems twice as good on a completely different note.
Sent from my HTC One X using Tapatalk 2

I have had a similar experience as descb600f. Prior to 1.28 my signal would drop regularly. After 1.28 I am finding it is far better, regularly seeing 3 bars, where before it would continually switch between 0 and 2 bars.
WiFi reception is great, puts my Desire to shame!

So which is it, does 1.28 make signal alot better or not? And what about actual call quality, its one thing getting 3 bars but another if calls are choppy

I do have to agree with the signal/Wifi issues on this device.. I came from a Nexus S (GSM model) and I used to get good HSPA/UMTS signals on that device, I also have a Wifi network setup in my house, it covers most of the house and some of the backyard.. However when out in the backyard the One X seems to drop the connection to the Wifi network, however my old Nexus S still has atleast 2-3 bars of Wifi connectivity and constantly keeps the signal/connection.
Has anyone else had issues like this with Home Wifi networks not getting as great a signal as other devices?
If I hold the One X in one hand and the Nexus S in the other and move away from the Wifi Access Point, the One X drops signal strength a lot quicker and the Nexus S keeps connection/signal a lot further away..
Bit dissapointed with that, and hope it's some how able to be fixed with software/firmware upgrades in the future?
Also I noticed the One X seems to switch between H/3G (HSPA/UMTS etc) quite a lot more than the Nexus S does, same network, holding both in same spot..
Apart from these minor issues and the screen flickering issue I'm more than happy with the One X..

Tondern said:
I think this can be corrected partly via software updates since the wifi reception is much stronger on the HOX than any unit I ever had before. It is the same "antenna" the receives both signals isnt it?
Click to expand...
Click to collapse
WiFi and 2G/3G are two different chipsets and different antennas.
I have also notices dropsin the last 3 days, including hours with no reception at all
Need to switch from 1.26 to 1.28 soon to try it...

I should say I live in an area with only 2G reception and we sit in a dip partially hidden from the transmitters.
We can only get O2/Voda (orange/TMob if I just want to live upstairs in a corner of the house) and since the update I now have no issues with reception just like I used to.
1.28 has resolved my issues.
On the wifi front
I live in an old stone cottage with timber frame extension (wifi b/g can't make it thru our internal walls in the old part of the house), I have the N wifi router upstairs in the extension and have no issues with losing WiFi either (didn't have issues before 1.28).
Hope this helps people, I realise some may say it has got worse but for me the difference is night and day making the phone completely fine.

I just found an old 3 SIM (from a dongle) and popped it into my desire s and placed both by the window running Network Signal App for 30 minutes.
Both were attached to the same tower and the HOX was getting between -89 and -91 dbm, the Desire a consistent -75dbm.
Just hope that Three shake their touche's and get the update approved ASAP…. im quite a technical guy, but the idea of rooting and doing the update myself gives me the shakes…..
Steve

LG G3 Signal lost on 3G network

First I want to say to all of you moderators - I'm looking on this site and other for the past week - and there is no similar posts for this problem.
Now for the issue itself:
I just bought my brother the LG G3 D855. It has been working great for about 4 months, but than he flew to NY and when he got back, the signal strength got down to 1-0 bars.
after a week of test, and changing ROMS, and also talking to technical support from the currier (ORANGE) , I narrowed down the problem to this:
the problem only happens when in 3G network, thus going down to GSM or catching the right antenna with LTE, the phone works fine - the minute it connects to a 3G antenna it looses signal and gets stuck without switching to other antennas. I've been on the phone with orange for hours, and since we live in Tal Aviv, there is no way we don't have sufficient coverage. Tried different ROMS and no luck with none of them. Finally today I gave up and send it to the lab.
I'm posting this because I haven't found the proper discussion here for this problem, and also wanted to know if anyone have more experience than I have with this issue.
thanks guys

Thanks for sharing this with us. I am really interested in final results! Waiting them and crossing fingers for resolved issues!
Sent from my LG-D855 using Tapatalk