Today I noticed that the signal on my hox is worse than on my old desire. On places where my desire got constand hsdpa the hox switches constantly from hsdpa to 3g with less signal bars. Anyone else with this problem ?
Sent from my HTC One X using XDA
Same here, I now have to go outside my office to be able to make calls that dont drop. With my SG2 would get full bar in my office, but with HOX only get 2bars
Yup mine seems the same, stumbled upon this thread looking for a solution so hopefully someone who has some success resolving the issue will be able to help.
I'm having this issue too, hopefully when s off has been achieved we will be able to flash different radios it has fixed this issue on all of my previous phones.
My phone also seems to have a somewhat weaker 3G reception than my SGS-2, although they both act in the same way in regards to switching between 3G and H+ all the time. I think this can be corrected partly via software updates since the wifi reception is much stronger on the HOX than any unit I ever had before. It is the same "antenna" the receives both signals isnt it?
Mine seems to get faster 3G speeds than my Gnex and GS2 (unless my network has improved in the past 2 week)
But phone signal is far worse, especially since the 1.28 update... I'm not getting signal now in places where I used to always get signal
Sent from my HTC One X using Tapatalk 2
My data speeds have dramatically decreased after the latest 1.28 update - quite dissapointing! I have no use for better signal if the data is worse lol
Have been lurking on here for a while now and noticed a few threads and comments about reception on the One X
I am in the same boat, was using a Desire S and now a One x and noticed there is a distinct difference in signal level between the two. Not just the signal bars (desire s has 4, One x has 5) but the dBm levels too.
I would say that 80% of those that have had the update and posted about signal have said that it has improved, regardless of carrier they use.
I went into the store where I bought mine from (ThreeUk Retail shop) and they were going to swap it out there and then for me but the handset on display (working demo) had a similar level to mine, so seemed pointless as Im guessing that all/most of the units are like this, it isnt an isolated case.
So, im not sure what to do now. I have just swapped my main number to Three (and its now my only number). Im without coverage far more than I used to be with Voda, or with Three using the Desire S.
Three shop says they have a 28 day policy for faulty handsets, I hope that the update is out before that so I can see for myself.
Brilliant handset though…. screen is lush, using the phone is a pleasure…. just brilliant.
Steve
I am noticing far worse signal on my handset than previous handsets , an awful lot of the time my handset switches between t-mobile and orange , whereas previous handsets were solid t-mobile all day , and also the data speeds are worse. I am not very impressed as the 1.28 update appears to have made this worse, and its an unlocked generic variant in the uk if thats of any help
cheers
james
My signal is loads better.
Before the update I couldn't sit on the sofa and make a call I would get 3bars then nothing.
Now I'm a fairly constant 4 bars sat on the sofa.
I'm on Tesco (so O2) I was going to take the handset back before the update.
Battery seems twice as good on a completely different note.
Sent from my HTC One X using Tapatalk 2
I have had a similar experience as descb600f. Prior to 1.28 my signal would drop regularly. After 1.28 I am finding it is far better, regularly seeing 3 bars, where before it would continually switch between 0 and 2 bars.
WiFi reception is great, puts my Desire to shame!
So which is it, does 1.28 make signal alot better or not? And what about actual call quality, its one thing getting 3 bars but another if calls are choppy
I do have to agree with the signal/Wifi issues on this device.. I came from a Nexus S (GSM model) and I used to get good HSPA/UMTS signals on that device, I also have a Wifi network setup in my house, it covers most of the house and some of the backyard.. However when out in the backyard the One X seems to drop the connection to the Wifi network, however my old Nexus S still has atleast 2-3 bars of Wifi connectivity and constantly keeps the signal/connection.
Has anyone else had issues like this with Home Wifi networks not getting as great a signal as other devices?
If I hold the One X in one hand and the Nexus S in the other and move away from the Wifi Access Point, the One X drops signal strength a lot quicker and the Nexus S keeps connection/signal a lot further away..
Bit dissapointed with that, and hope it's some how able to be fixed with software/firmware upgrades in the future?
Also I noticed the One X seems to switch between H/3G (HSPA/UMTS etc) quite a lot more than the Nexus S does, same network, holding both in same spot..
Apart from these minor issues and the screen flickering issue I'm more than happy with the One X..
Tondern said:
I think this can be corrected partly via software updates since the wifi reception is much stronger on the HOX than any unit I ever had before. It is the same "antenna" the receives both signals isnt it?
Click to expand...
Click to collapse
WiFi and 2G/3G are two different chipsets and different antennas.
I have also notices dropsin the last 3 days, including hours with no reception at all
Need to switch from 1.26 to 1.28 soon to try it...
I should say I live in an area with only 2G reception and we sit in a dip partially hidden from the transmitters.
We can only get O2/Voda (orange/TMob if I just want to live upstairs in a corner of the house) and since the update I now have no issues with reception just like I used to.
1.28 has resolved my issues.
On the wifi front
I live in an old stone cottage with timber frame extension (wifi b/g can't make it thru our internal walls in the old part of the house), I have the N wifi router upstairs in the extension and have no issues with losing WiFi either (didn't have issues before 1.28).
Hope this helps people, I realise some may say it has got worse but for me the difference is night and day making the phone completely fine.
I just found an old 3 SIM (from a dongle) and popped it into my desire s and placed both by the window running Network Signal App for 30 minutes.
Both were attached to the same tower and the HOX was getting between -89 and -91 dbm, the Desire a consistent -75dbm.
Just hope that Three shake their touche's and get the update approved ASAP…. im quite a technical guy, but the idea of rooting and doing the update myself gives me the shakes…..
Steve
Related
guys .I have poor reception with htc onex .
The reception is exactly the same as sensation .
how is your reception ?could you please compare your reception with onex and your previous phone ?
I have a DHD as well as the One X. Both get poor reception in my house, so I have a Vodafone Sure Signal to boost it. But without the SS, I would say that the One X is very similar to the DHD, both vary from "no signal" to 3 bars out of 5. The signal fluctuates so rapidly that it's hard to do decent comparison, even with the phones side by side, but neither goes above 3 bars, and most of the time I have 1.
Worth bearing in mind, though, that the DHD is 18 months old and has had several radio updates in that time. I can't be sure now, but I think reception in the house was worse when I first got it. Hopefully the One X will see radio improvements as well in future firmware updates.
Thanks for reply.so its not only me with poor receptions
Well, I live in a bit of a mobile black spot. There's good signal just up the road, on very slightly higher ground. I've tried sim cards from all the main UK networks and they're all about as bad as each other. So it's not really the phone's fault - my brother's iPhone has the same problems when he's here.
But to answer your original question about comparing this to my old phone, the One X is about the same as my DHD, and I have hopes it may improve as HTC release newer radio software.
I'm lucky that work provided a Sure Signal (femtocell) device to get round the problem, as I'm sometimes on call and need to be reached on my work mobile.
mine is much worse than my DHD on T-Mobile (UK - 1800Mhz)
i have had my phone a week or so now battery is getting better but the cell signal is really bad compared to my last device which was a n8 is there any solution or fix??
Ive a X on Orange and I have to say it seems to struggle to get a good Orange signal in areas I'm sure used to be very good on my sensation.
I am also with Orange. I am finding the connection very eratic. Quite often there seems to be none or one bar, then it will jump to 2 or 3, then drop to none again. Anyone else seeing this? I know there is a thread on the WiFI dropping at times.
plz report it to HTC. I'm on T-Mobile (UK) and having same problems. The more reports they get the more likely they'll take note.
Does the signal issue have to do with the way your holding the phone in low signal areas?
I'm on T-Mobile UK too which now uses Orange masts. Anytime it switches to an orange only signal I only get a G signal. I've turned off data roaming and all is well.
Sent from my HTC One X using xda premium
I've found similar issues but also I can't get it to report a signal better than -83dbm. Anyone else notice this?
I'm hoping the 1.28 update has a new radio.
Did you try another sim?
Also are you using a legit MicroSim or you cut your old sim into a MicroSim? This causes bad signal.
Try to avoid covering the lower left corner with your hand as it will greatly attenuate the signal. Not to the same extent as the iPhone 4 dramas, but still quite noticeable (2 bars).
nikosssb said:
Did you try another sim?
Also are you using a legit MicroSim or you cut your old sim into a MicroSim? This causes bad signal.
Click to expand...
Click to collapse
Legit microsim direct from the network.
I can have my phone on the desk and I am actually seeing the wifi strength and the mobile signal fluctuate between 0 and 2 bars. It does that most times I take it out of sleep mode, it does this for about 60 seconds then stabilises. Happens almost every time.
Just chatted online to HTC and he was quite quick to say - faulty fone. ask for replacement.
But I have heard from a few people locally, all on orange, who have said they have had major reception probs on orange in last few days, dropped calls
---------- Post added at 09:34 PM ---------- Previous post was at 08:56 PM ----------
update
Orange are blaming it on local cell issue, didn't listen when I said its not just local, but then again she did ask me to take battery out of One X !
Anyway, she got me to go to GSM only until local cell fixed. Am I correct in thinking that this will not use HSPDA now though ?
Do you mind me asking exactly what you asked htc? I'm finding that my desire is often ~10dbm better than my One X
Huw
Just told him I've noticed significent drop in signal from Sensation, lots more T-Mobile log ons too. He quite quickly said get fone swapped.
Orange reply as above, blaming local masts.
The signal seems to jump from one extreme to another either full bars or one bar only.
stevep999 said:
Huw
Just told him I've noticed significent drop in signal from Sensation, lots more T-Mobile log ons too. He quite quickly said get fone swapped.
Orange reply as above, blaming local masts.
The signal seems to jump from one extreme to another either full bars or one bar only.
Click to expand...
Click to collapse
just to add on..
me in singapore here having this problem too...
and also using legit microSIM
im on vodafone and today noticed that in an area where reception is usually fine, i had nothing.
... anyone know if this could be solved by a radio update or is it perhaps an unfixable hardware problem?
got the flickering screen too... seriously thinking about ditching htc, but i hate touchwiz and not really sure what to go for... maybe just go backward to a sensation XE.
jaspabt said:
I can have my phone on the desk and I am actually seeing the wifi strength and the mobile signal fluctuate between 0 and 2 bars. It does that most times I take it out of sleep mode, it does this for about 60 seconds then stabilises. Happens almost every time.
Click to expand...
Click to collapse
Installed the 1.28 update last night. Signal is now much much much better. I Don't experience any of the above anymore!
jaspabt , are you using a branded or unbranded HOX on orange ?
I am having an issue on my One X (unbranded and unlocked) with the signal vanishing and not reconnecting unless I force it. I was wondering whether it effects all networks or just networks that use more than one carrier. Three has its own 3G network but it uses Orange 2G signal. I also saw a thread with the same issue on T-Mobile / Orange which is also dual carrier.
I am wondering whether it is the switch between these networks which is causing it to lose signal and not reconnect.
I have had several instances where my signal has an R next to it as if it is roaming, this would be when it is connected to the Orange 2G network, I never had this problem on my Desire HD or Sensation.
Does anyone know of any issues on Vodafone or O2 regarding signal loss or is it just networks which use multiple carriers.
My One X is stock and bootloader has not been unlocked.
Thoughts?
Sent from my HTC One X using Tapatalk 2
Are you still on the 126 SW?
As your unbranded then you should be able to get the 128 update.
With 126, my Three handset recieve level was about -88 to 91dbm.
With 128 its now at -75dbm in the same location.
Most, if not all of the roam to Orange has now been disabled, remaining where there is no Three signal at all.
Steve
No I have upgraded to 1.28, unfortunately I am still in an area where it does switch to Orange 2G signal.
It seems to hang on to 3G until I have virtually no signal, then goes to no signal and doesn't reconnect unless I force it. It seems to mostly happen when I put the phone away on my pocket so I dont notice I have no signal until I check my phone.
I lost signal today and to test the reconnect I left the screen on and I drove about 20 miles through large-ish towns and it didn't reconnect once, had to force it when I got home.
Not sure if this effects single carrier networks, O2 or Vodafone?
Sent from my HTC One X using Tapatalk 2
Have you had the same issue with any other handset?
Are you a new customer to Three and this is the first you have seen of this?
Reason I ask is when I was thinking of going to Three for my main phone, I tested with a handset I just used for tethering off the one plan.
I drove out of town to an area where I guessed there would be no Three coverage.
The signal hung on for ages but when it dropped I made a note of where it dropped. After a few moments the handset went over to Orange 2g. I then drove back home. I must of drove at least 5 miles past the point I noted earlier before the Orange signal itself dropped and had to force the handset to Three myself.
This sounds similar to your issue and was with a Desire S….but you say you didnt have this with previous handsets. All very strange
Steve
I've had a Desire HD and a Sensation both on Three and never had issue on either of these.
There must be something different about the way the One X handles the switch of signal, or maybe it's just faulty.
Might try some other SIM's from other networks, if that doesn't work I'll get a replacement.
Sent from my iPad using Tapatalk HD
I have this phone second day and I see this signal problem as well, I got iphone 4s in Three and HTC One X in Three as well and in same place Iphone show me 3G connection and 3 bars, HTC show only one bar and sometime nothing.
How get update to1.28?
I check update via my phone and nothing show me
My phone have no 1.26
shrubz said:
No I have upgraded to 1.28, unfortunately I am still in an area where it does switch to Orange 2G signal.
It seems to hang on to 3G until I have virtually no signal, then goes to no signal and doesn't reconnect unless I force it. It seems to mostly happen when I put the phone away on my pocket so I dont notice I have no signal until I check my phone.
I lost signal today and to test the reconnect I left the screen on and I drove about 20 miles through large-ish towns and it didn't reconnect once, had to force it when I got home.
Not sure if this effects single carrier networks, O2 or Vodafone?
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
I'm on three and it never seems to switch to gsm just looses signal all together and takes ages to reconnect once I move location. this is a proper pain I've had the phone replaced three times changed sim still not got better I'm thinking its the radio version on this phone or some software related issue.
If you're phone is from Three you won't get the update until Three release it.
I did see on another thread that Three won't be releasing 1.28 as HTC are currently working on the next update. Don't know how true that is.
My phone is unbranded and unlocked to any network, which is why I got the update.
Think I'm going to get a replacement and see if that's any better, hope it's not a general issue with the one X having lower signal.
Sent from my HTC One X using Tapatalk 2
thewrench80 said:
I'm on three and it never seems to switch to gsm just looses signal all together and takes ages to reconnect once I move location. this is a proper pain I've had the phone replaced three times changed sim still not got better I'm thinking its the radio version on this phone or some software related issue.
Click to expand...
Click to collapse
If you dial *#*#4636#*#* on your phone and select phone info you can select GSM only which is 2G, this really improves signal but because it's 2G you are stuck on really slow data speeds.
If that is the case and you've had 3 replacements, maybe it's worth holding out for the next update to see if that fixes the problem.
I'm a little uneasy about returning it for a replacement as I don't have any other problems with it (bad screen seal, banding on display or yellow display) I may end up with more problems with a replacement.
Sent from my HTC One X using Tapatalk 2
Is any chance change three rom on factory rom?
I had similar issues to what you are describing with yours on my original unlocked/unbranded HOX on T-Mobile. I had issues on top of the ones you mentioned where it was also saying I had a signal and had appeared to lock up and would just drop the mobile network and say at the bottomg of the screen "preparing sim".
Most the time I was stuck with putting it in and out of airplane mode to make calls, only for them to drop or fail all together.
This was on both 1.26 and 1.28 FW. In the end I took mine back and swapped it and the replacement has been perfect since. so it was without doubt a hardware fault in my case!
Good luck solving your problem, but I would suggest taking it back and getting a straight swap.
Wielki.Brat said:
Is any chance change three rom on factory rom?
Click to expand...
Click to collapse
You can't change you ROM unless you unlock the Bootloader at HTCDev and this will void your warranty with HTC.
Three will release an update eventually, and 1.28 is no better signal wise for me than 1.26 was!!
noisy_lightning said:
I had similar issues to what you are describing with yours on my original unlocked/unbranded HOX on T-Mobile. I had issues on top of the ones you mentioned where it was also saying I had a signal and had appeared to lock up and would just drop the mobile network and say at the bottomg of the screen "preparing sim".
Most the time I was stuck with putting it in and out of airplane mode to make calls, only for them to drop or fail all together.
This was on both 1.26 and 1.28 FW. In the end I took mine back and swapped it and the replacement has been perfect since. so it was without doubt a hardware fault in my case!
Good luck solving your problem, but I would suggest taking it back and getting a straight swap.
Click to expand...
Click to collapse
Interesting, I too had the Preparing Sim message until I got a new SIM from Three, this seemed to fix this message but I am still having Signal Problems.
I think I'll follow your lead and go for a replacement, I have to use Airplane mode to force the signal to reconnect as well.
Thanks
I can confirm I have these problems. I'm on three but the phone was from Dialaphone and with orange but is unlocked. I have exactly the same problems as those been described. This is a very irritating problem that makes me miss calls and texts in my poor 3 signal area.
Smith2001 said:
I can confirm I have these problems. I'm on three but the phone was from Dialaphone and with orange but is unlocked. I have exactly the same problems as those been described. This is a very irritating problem that makes me miss calls and texts in my poor 3 signal area.
Click to expand...
Click to collapse
I think you're best off to return it for a replacement, that's what i'm going to do. Hopefully that will fix my problem and not create any more!!
I have the same issue on my device. On my 2nd replacement and its still the same.
No problems with my iPhone 4S.
Hopefully a radio update will sort this out.
Sent from my HTC One X using XDA
shrubz said:
If you dial *#*#4636#*#* on your phone and select phone info you can select GSM only which is 2G, this really improves signal but because it's 2G you are stuck on really slow data speeds.
If that is the case and you've had 3 replacements, maybe it's worth holding out for the next update to see if that fixes the problem.
I'm a little uneasy about returning it for a replacement as I don't have any other problems with it (bad screen seal, banding on display or yellow display) I may end up with more problems with a replacement.
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
was my worry everytime but thankfully the only issue ot kept coming back with was the signal issue so it looks like its here to stay, i tried the *# menu and when i select gsm only i get no signal????? called three today to say i want to activate the gsm mode when im in poor 3g areas and they said for some reason i am unable to, he could explain why? but it seems some three customers can switch to gsm, i have never seen a g icon on my phone, either got 3g or nout!!
thewrench80 said:
was my worry everytime but thankfully the only issue ot kept coming back with was the signal issue so it looks like its here to stay, i tried the *# menu and when i select gsm only i get no signal????? called three today to say i want to activate the gsm mode when im in poor 3g areas and they said for some reason i am unable to, he could explain why? but it seems some three customers can switch to gsm, i have never seen a g icon on my phone, either got 3g or nout!!
Click to expand...
Click to collapse
I think it might depend on location, in some areas the 2G signal (Three use Orange network for 2G) has been turned off. In my Area (South West England) I still have access to the 2G GSM Signal.
Obviously Three save a lot of money from turning off GSM and not paying Orange to use their network.
shrubz said:
I think it might depend on location, in some areas the 2G signal (Three use Orange network for 2G) has been turned off. In my Area (South West England) I still have access to the 2G GSM Signal.
Obviously Three save a lot of money from turning off GSM and not paying Orange to use their network.
Click to expand...
Click to collapse
thanks for the info
Guys Im three network customer and now I bay this HTc from my friend with is 3 network customer as well, can I claim now exchange this phone? I have only photo delivery invoice. Can I?
I purchased the HTX One X last Friday after some low life stole my Xperia S in Norway. So far I like the phone, however I'm have a major problem due to unreliable and intermittent 3G signal. The data speed varies significantly from a good connection to complete drop out over a period of a few seconds both at home and in the office. I also think that the continuous signal drop out is killing the battery life as the phone is continuously searching for a signal. The phone was purchased sim Free and I have a Three sim only contract. .
By comparison my Xperia S (also on three) had a really fast and stable 3G signal. I also did a couple of tests tonight using my old Iphone 4. The Iphone averaged 2460 kbps using the speed test app while the HTC averaged only 542 kbps. It was also noticeable that the Iphone gave consistent results while the HTC was pretty random and often couldn't finish the test.
I'm pretty certain that this is a faulty phone and will try and return it tomorrow for a replacement. however before I take it back I just wanted to check if anyone has had a similar problem and if they found a solution.
At the end of the day I'd prefer to stick with the HTC but if the connection issues cannot be resolved then I may have to go back to the Xperia S
What is your Firmware Version ?
I had the same issue with poor signal o2 uk, with 1.26 software but after upgrading to 1.28 my signal strength improved! try checking for software update and see if that helps!!
software version is 1.28.401.9
I have sw 1.29. Sinne yesterday i have a very Bad signal. I changed my sim i placed the sim in my iphone. Sim and network are working correctly.
Now i have in good network areas only 2 3 signal bars.
Sent from my HTC One X using XDA
I checked now again the hox. I have no 3g signal. Only edge.
exchanged the handset yesterday and the connection speed seems to be much more stable. However I haven't updated the firmware from1.26.401.2 as I'm concerned that the update may have caused problems on the previous phone. If I update and experience the same problems is there a way to change back to the original firmware version?
I've been losing signal a lot on 1.28 here in the UK on Vodafone and really don't want to exchange the phone because the hardware is perfect. I tried a new SIM yesterday, but that made no difference and because I don't want to swap out the phone I'm pinning my hopes on the new software. Is that sensible?
Also, I've tried some of the signal boosters available on the market and they don't seem to help. Has anyone had any success in this area?
Thanks in advance...
I don't know the answer to your question but I am on Vodafone and have noticed that the signal jumps between H, G and E loads
I'm on orange and have the same problem which I didn't have with my S2.
Sent from my A500 using xda premium
Firstly, Ive recently left Voda due to my then Bold 9900 often showing SOS and when it did show 3g, not been able to make a call, having to revert to GSM to make a call. The later was while standing within several vodafone sites.
Im now on ThreeUK. They have not got a 2g network of their own to fall back on and in most parts the roam onto Orange has been turned off.
Anyway, when I got my first HOX on 1.26 the signal was rubbish. Where I did have coverage before on a Desire S, there was non. Holding the two devices next to each other the HOX was approx 14dmb diffence in the RX levels. This meant where the Desire S had full signal, the HOX had half. Where the Desire S had half, the HOX had non or 1 bar.
After the update to 1.28 (i sent the branded Three handset back and bought a unbranded one) the signal was far far better. I have no updated to 1.29 via the RUU and its still great.
Most people found that the 1.26 to 1.28 (or 1.29) improves the signal, only a few are reporting issues with signal on the later updates.
Steve
Thank you for the response. Trouble is, I'm actually on 1.28 and am getting the poor reception. So I guess it's good to know that a software update can make a difference - I just have to wait for one to arrive...
It all depends if they changed the radio in the software update which as they suggest they improved battery life then it's quite likely that they did. If that is the case then it could be reversed but I doubt they will.do anything unless they have a large volume of issues.
Unbranded HOX here no issues with Vodafone. However at work indoor very poor but that's probably signal indoors is useless but when I get outdoor its fine. Can't wait for S-OFF so we can start testing different radios.
Sent from my HTC One X using Tapatalk 2
Any update that brings a new radio/base and will likely improve signal I'm not sure if these updates do have those things though.
Sent from my GT-P3113 using xda premium
I'm running Android Revolution 5.2.0 which I think runs on the latest 1.29 base and I'm getting constant signal drops where I work in the UK. Never had it with my Galaxy S before. I haven't ever done an RUU update since original stock firmware. Would flashing a newer RUU help?
Sent from my HTC One X
I've also got this issue, though it would seem It's not everywhere, some places no drop out, others constant dropout. Had my work Iphone 4 (uses vodefone cell) sat next to my hox today and only the hox had issues with signal (although both were low when the hox did have signal). Almost feels like it's only certain cells, or possibly when only in range of one tower? ... Not sure...
Sent from my HTC One X using xda premium
Signal Reception issues resolved
I had purchased HOX on 17-May and immediately got 1.28 update. Since then I had signal reception issues. It continued even after getting 1.29 update. After testing my SIM with Galaxy S3 and observing asu/dBm values, it was confirmed that my HOX had the problem. I took it to official HTC Service center and they just reflashed entire 1.29 ROM (not just the update). That seems to have resolved my issues. There are no dropped calls. I am getting signal in all the low signal areas that I know off.