Wrong Phone number in "About Phone" - Desire Q&A, Help & Troubleshooting

HI!
I have a HTC Desire CDMA through a small carrier called Bluegrass Cellular. I was having problems with my recovery so i ran RUU by US Cellular. Now my phone number in about phone is showing 0000002538.
It is obvious that the number is wrong. I have flashed the same RUU without any problems.
Now i cannot make calls at all. Most threads say use another phone to fix your sim card. Well my carrier dont use sim cards.
I know there has to be a way to fix it... I mean bluegrass has to put my phone number in somehow. I typed ##3282# and changed my MSID to the correct phone number but still have not fixed my problem.
Anyone have any ideas? I now have a phone that will not do any type of communication.

I just fixed it. I don't know how it fixed it but here is what I did...
I reran the same RUU... US Cellular (2.1):
http: // 2fastroms.com/viewtopic.php?f=63&t=87
Then opened dialer and dialed ##3282#.
Clicked "Edit Mode"
used my carriers password (usually "000000")
Clicked "Advanced"
Clicked "MSID"
Changed MSID to my 10 digit phone number
Clicked "Menu" Button
Clicked "Commit Changed"
Clicked "Ok" to reboot phone
And that fixed it. Good luck with anyone else with this problem!
and remember do this at your own risk! I am not responsible for any error it may cause!

well i just realized that that only fixed my issue where it cannot call text or talk.. But it however did not change the number back in "About Phone".
Any ideas?

alexander7567 said:
well i just realized that that only fixed my issue where it cannot call text or talk.. But it however did not change the number back in "About Phone".
Any ideas?
Click to expand...
Click to collapse
My GSM phone has the same prob... but it happened when a moved my old phone number from my last phone over to my new sim card.... my about phone shows the number I had for 5 days before my old number replaced it, it is only a cosmetic thing. (the number it shows does not work by the way)
Ill look into it and if i can find any thing ill post here for you

I figured out how to fix it... I was like duh when u did. All u have to do is dial ##000000# (could change depending on ur carrier). And click edit mode. Then it will allow you to edit MSID AND MDN all in one page. Hope this helps somebody else!

I fixed it if you have the probs with GSM cards, pop it in a SIM reader and edit the "My Phone Numbers" field

Related

Calls to this number are bard

Hello forum
I’m having issues retrieving voice mail by pressing the relevant button 1.
Each time press 1 for voice mail I get a warning tone saying “Calls to this number are bard” the only way to retrieve voicemail is to dial 222 via the service provider’s options.
I’ve been in contact with my network provider and have had the voice mail set up but I still can’t access voice mail. Can some one help please?
Hi, I really dont know much about your network, but in order for dialing "1" to access my voicemail to work, I had to enter my voicemail number under 1 in speed dial.
Im not sure if you have already done that, or if youre running an oem rom, you may not have to, is it dialing the correct number, when you press "1"?
Also under "settings" / "phone" / "services" tab, you can select to retrieve voicemail, and txt settings....not sure of that may help either.
Sorry if you have already covered this, I just know its easy to overlook things at times, and thought I might suggest it, hope you get your problem sorted.
call to this number are bard.
Thanks for the advice; I’ve actually tried that method the first time I was in contact with service provider T-mobile and it didn’t work. T -mobile push the problem to HTC as the manufacture of the unit. I was in contact with HTC, but the very nice and helpful tech support lady concluded its t-mobile problem. Currently stuck in between.
I'm experiencing the same thing. You can run the programe called "Interactive". Select voice service then call voicemail. A message will ask you if you want to call voicemail, tap yes and it calls. It's an around the house way of doing it, but i know of no other solution right now.
BTW i have a vario III on t-mobile.
Ok i think i've worked it out I was having the same problem.
As from the previous post....when in phone select/ "Menu"/ "Options" in "settings" you'll see a "services" tab,select that then you can select to retrieve voicemail, and txt settings.
Check the voicemail number...I notice that the phone or t-mobile added 050 to the number. If you have something similar you need to remove it. You voicemail number should be you number with +44 at the start, with the first "0" removed and the rest of your number. Eg if your number was:
07951123456
its should read +447951123456
I did this and it works fine.If it works for you maybe you could pass the information onto on to T-mobile.
Hope that helps.
BTW i have a vario III on t-mobile.
rizzla1280 said:
Ok i think i've worked it out I was having the same problem.
As from the previous post....when in phone select/ "Menu"/ "Options" in "settings" you'll see a "services" tab,select that then you can select to retrieve voicemail, and txt settings.
Check the voicemail number...I notice that the phone or t-mobile added 050 to the number. If you have something similar you need to remove it. You voicemail number should be you number with +44 at the start, with the first "0" removed and the rest of your number. Eg if your number was:
07951123456
its should read +447951123456
I did this and it works fine.If it works for you maybe you could pass the information onto on to T-mobile.
Hope that helps.
BTW i have a vario III on t-mobile.
Click to expand...
Click to collapse
Where did you get the device?? What ROM is it running? pretty sure the 050 might have been added by the ROM or national on the OS. The network should report the full international number (ie the +44xxxxxxxxxxx number).
he is right
rizzla1280 said:
Ok i think i've worked it out I was having the same problem.
As from the previous post....when in phone select/ "Menu"/ "Options" in "settings" you'll see a "services" tab,select that then you can select to retrieve voicemail, and txt settings.
Check the voicemail number...I notice that the phone or t-mobile added 050 to the number. If you have something similar you need to remove it. You voicemail number should be you number with +44 at the start, with the first "0" removed and the rest of your number. Eg if your number was:
07951123456
its should read +447951123456
I did this and it works fine.If it works for you maybe you could pass the information onto on to T-mobile.
Hope that helps.
BTW i have a vario III on t-mobile.
Click to expand...
Click to collapse
the way he said its fine,i have done the same
coz when u installed the rom they added sum extra nos
in between +44 and ur no like 7931361234
just remove that 3 nos in between and then
it will work proper ...
mrvanx said:
Where did you get the device?? What ROM is it running? pretty sure the 050 might have been added by the ROM or national on the OS. The network should report the full international number (ie the +44xxxxxxxxxxx number).
Click to expand...
Click to collapse
I bought it off Ebay. It's running wm6.1, i'm sure it said in the description that it was a HTC Rom, could be wrong ( HTC website is the default site in IE )...but the inital problem is easily sortable.
ps. +44 is the code for the uk, other countries would have different codes, so remember to take that into consideration.
rizzla1280 said:
Ok i think i've worked it out I was having the same problem.
As from the previous post....when in phone select/ "Menu"/ "Options" in "settings" you'll see a "services" tab,select that then you can select to retrieve voicemail, and txt settings.
Check the voicemail number...I notice that the phone or t-mobile added 050 to the number. If you have something similar you need to remove it. You voicemail number should be you number with +44 at the start, with the first "0" removed and the rest of your number. Eg if your number was:
07951123456
its should read +447951123456
I did this and it works fine.If it works for you maybe you could pass the information onto on to T-mobile.
Hope that helps.
BTW i have a vario III on t-mobile.
Click to expand...
Click to collapse
A thanks guy the directions has resolved the issue and I can now dial number one on hemers to retrieve voice mail. As you quite rightly said three digits added in the set of numbers for the voice mail (060) This is what I did START =>SETTINGS=>PHONE=>SERVICES=> high light VOICE MAIL AND TEXT MESSAGE=> click GET SETTINGS=> check the voice mail numbers for any unusual among the set of voice mail numbers.

[Q] Wrong Phone Identity & Voicemail Number.

I'm noticing 3 strange things:
1) when I go to Settings > About Phone > Phone Identity, my "Phone Number" field shows a different number then mine. They're both in the same area code but it's not mine. I can't edit this.
2) In the Settings > Call > Voicemail Settings, that same wrong phone number shows up. This one I can edit but even then it leads to #3.
3) The voicemail dials the wrong number listed even though I changed the voicemail number. I also receive from time a popup saying that voicemail activation was delayed (or something to that effect). When I do receive voicemails, I receive a text message asking to call a number to retrieve it. Doing so prompts me to enable the service if my phone doesn't have voicemail or something like that. Turned it on and now I can get my voicemail by calling that number.
I should also state that this very same problem happened when I originally got my Evo and I spent about 2-3 hours at the Sprint store talking to one of their tech support on the phone to fix it. But I don't recall having to do anything on my end; it was all the tech supports doing but don't know what.
This has now happened since I rooted and flashed Fresh Evo 3.3. I'm guessing the wiping data/cache removed something that had been fixed?
Hope someone can give me a hand. It'd be much appreciated else I gotta go back and spend 2-3 hours with tech support again. :/
Get your MSL using the MSL tool in the market.
go to the dialer and do a ##786#, do a factory reset(what ever its called in there), its going to ask you for your password, put in the MSL. The phone will do a complete data wipe and reboot. On reboot it will do a complete provision with Sprint.
May work, may not. If not, back to Sprint store.
rjacobs said:
Get your MSL using the MSL tool in the market.
go to the dialer and do a ##786#, do a factory reset(what ever its called in there), its going to ask you for your password, put in the MSL. The phone will do a complete data wipe and reboot. On reboot it will do a complete provision with Sprint.
May work, may not. If not, back to Sprint store.
Click to expand...
Click to collapse
[EDIT: I just figured it out. Hit Menu and then Reset at which point it prompts for the MSL code]
Got the MSL, went to phone and dialed ##786# at which point it says "Retrieving Settings" and brings up the "Reverse Logistics Support" screen. Is this the screen you were referring to? I ask because it did not ask for the MSL password nor did a wipe. Of interest though, I do see an entry for Mobile Number and another one that looks like a cell number but is different then the other; the field is called MSID.
egravel said:
Got the MSL, went to phone and dialed ##786# at which point it says "Retrieving Settings" and brings up the "Reverse Logistics Support" screen. Is this the screen you were referring to? I ask because it did not ask for the MSL password nor did a wipe. Of interest though, I do see an entry for Mobile Number and another one that looks like a cell number but is different then the other; the field is called MSID.
Click to expand...
Click to collapse
Your MSID can be a totally different number than your cell number, mine is. Mine ended up this way when i ported my number off ATT and it has been this way through 4 different phones.
Just the wipe and it went through hands free activation and PRL & Firmware update checks. Unfortunately, the phone identify still shows the wrong number.
So... guess it's of to sprint store?
baknblack said:
Your MSID can be a totally different number than your cell number, mine is. Mine ended up this way when i ported my number off ATT and it has been this way through 4 different phones.
Click to expand...
Click to collapse
Why I wonder if this is not as a result of porting from AT&T as well. Man I really wish I knew what that tech support had done to resolve the issue.

Contact picture for myself in stock messaging.

So I have a TMobile G2. Straight out the box, with no customization what-so-ever. My only problem is the stock messaging. I'm able to add pictures to my contacts and when I text them their picture shows up in the thread. But for my own picture, its a greyed out box. How do I get my own pic to show up?
Sent from my T-Mobile G2 using outer space satellites.
Have you tried adding yourself as a contact?
If you go into settings>about phone>status>my phone number will say "unknown" correct?
Even if you add yourself as a contact, it will still be grayed out because the phone will not be able to distinguish that the number that you added as a contact is meant for you.
People have said that cleaning out the contacts on the sim card has helped fix this, and others have had the sim card replaced and it fixed the problem. There have also been times where people have done both and it still hasn't fixed the problem.
Hope it offers some insight for ya.
tazz9690 said:
If you go into settings>about phone>status>my phone number will say "unknown" correct?
Even if you add yourself as a contact, it will still be grayed out because the phone will not be able to distinguish that the number that you added as a contact is meant for you.
People have said that cleaning out the contacts on the sim card has helped fix this, and others have had the sim card replaced and it fixed the problem. There have also been times where people have done both and it still hasn't fixed the problem.
Hope it offers some insight for ya.
Click to expand...
Click to collapse
I hadn't heard of this happening with the stock G2 ROM. It happens to me on CM6 right now, but didn't on stock. If after setting yourself up as a contact, you still show up as a gray box, definitely check to see if you are an unknown number. If so, you can call up T-Mobile and ask customer support to push your number back to your SIM card. They will be able to do this over the air. Alternatively, if you have access to other phones, some of them allow you to set the phone number on the SIM (my old Nokia's, Sone Ericcson's, and Samsung's did).
If you call Tmo I think they fix the unknown number thing for you

Can't Send SMS Text Messages

Hi
This damned *#*#4636#*#* menu!!!
I know, I shouldn't be messing with what I don't know but I moved from an iphone so that I could 'fiddle' with a phone hence the GNex.
Anyhow. I have been having serious issues in sorting this out until I pieced the information together in this post. None of this I can take credit for - as it is built on others work - I just put it together in one easily accessible place.
The problem is that this menu somehow wipes the SIM card's record of the SMSC number.
You can't just enter the SMS Centre number as it is, you have to convert it into something called PDU format (no idea what this is)
I have converted a number of UK SMS Centre numbers into the correct format below.
Method:
1. Go to phone dialpad.
2. Enter *#*#4636#*#*
3. Scroll down to the bit that says SMSC
4. Type your sixteen digit number in from the table below.
5. Press Update
6. Press Refresh
7. Press Back button to exit the app.
8. Test by sending an SMS
Hope that helps. The GNex doesn't give an option which is easily accessible from anywhere to change the SMSC number, downright silly as my 10 year old Nokia would let me do that.
Just to help a few peoples out in the UK:
Network, Number, SMSC to type in
Vodafone (Monthly), +447785016005, 0791447758100650
O2 (Monthly), +447802000332, 0791448720003023
O2 (Pay & Go), +447802092035, 0791448720900253
Orange, +447973100973, 0791449737019037
Orange, +447973100974, 0791449737019047
T-Mobile, +447958879879, 0791449785788997
Tesco, +447802092035, 0791448720900253
Virgin, +447958879890, 0791449785788909
Three, +447782000800, 0791447728008000
ASDA, +447785014315, 0791447758103451
GiffGaff, +447802002606, 0791448720006260
Hope that helps someone out there as it helped me. I've been pulling out my hair all day...
d
This should be stickied in the Q&A section
My PDU number was not in this list, i solved this by moving my sim card to an old phone, and inserting the phone number there.
HTC T-Mobile G2 SMSC number update doesn't work
joshnichols189 said:
This should be stickied in the Q&A section
Click to expand...
Click to collapse
I am trying to change the SMSC number of my HTC t-mobile G2 via *#*#4636#*#* command through phone information screen.
But I get no reaction from the device though I push the update and refresh buttons.
And I am still unable to send sms with my phone. I checked also with the service provider. No problem from their side...
Is this hopeless?

[Q] How do you program your new phone number into a rooted phone?

I have a rooted phone. I changed my phone number about a year ago. My phone has had no problems, none that I noticed, until a couple months ago. I noticed that I couldn't send MMS. I read a lot of threads about the source of the problem being the APN settings. I tried everything that I came across but no luck. Then I found out by looking in my settings that my phone is programmed with my old phone number. I saw some threads that said to try certain messaging apps to get the MMS to work but none of them did. I finally found an app that allows you to input a different phone number. I put in my newer phone number and now I can send MMS. I also found out that when I called my voicemail it called my old number. I had to go into my call settings and to the voicemail settings to change the number to my newer number. What can I do to program my phone with my newer phone number? I don't like the messing app that I'm using now. I want to go back to Go SMS Pro. I really liked it.
jjgloster said:
I have a rooted phone. I changed my phone number about a year ago. My phone has had no problems, none that I noticed, until a couple months ago. I noticed that I couldn't send MMS. I read a lot of threads about the source of the problem being the APN settings. I tried everything that I came across but no luck. Then I found out by looking in my settings that my phone is programmed with my old phone number. I saw some threads that said to try certain messaging apps to get the MMS to work but none of them did. I finally found an app that allows you to input a different phone number. I put in my newer phone number and now I can send MMS. I also found out that when I called my voicemail it called my old number. I had to go into my call settings and to the voicemail settings to change the number to my newer number. What can I do to program my phone with my newer phone number? I don't like the messing app that I'm using now. I want to go back to Go SMS Pro. I really liked it.
Click to expand...
Click to collapse
I am going to assume that you have sprint service. If you do, I know two options to get the phone info updated. If you have done nothing else to the phone other than root it and most likely you'll need to be on a stock ram than you can try this.
For the first option you'll need the phone MSL code.. dial it like this ##000000# (change zeroes with the MSL) than edit the phone number in the field and don't change the MSID unless you know what it is.
Second and the best in my opinion, is to try and do a hands free activation by dialing ##72786#.. this will reset the phone number information. After you do that, the phone will reboot and it will try to make hands free activation. *This option require internet access to get the updates. Incase your phone doesn't connect to 3g or 4g, connect it to wifi and it should update.
Please be careful and keep in mind that I assumed that you have sprint service and also using a stock rooted ram and have changed nothing on the device other than gaining root access.
I hope that helps.

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