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Hey Gforum, I posted this in Q&A Saturday & http://androidforums.com/htc-evo-4g/200765-question-day-get-evo-wait-something-better.html but am looking for more honest, experienced community feedback->market insight so I post it here now:
Amazon's current price is $99.99 (with new service plan+activation fee credit for up to $36 through 11:59 p.m. PDT October 18, 2010) & Sprint's ETF is listed at $200 through month 4 minus $10/mo prorate thereafter so I'm finally considering pulling the trigger on it but would appreciate some community feedback here.
The ETF is important since I want to know the exit strategy & potential total cost of ownership & have Wi-Fi available 90% of time so not sure that 10% MIA is worth $80+/month for 24 months (let's call that ~$2,000).
Frankly I would dump the EVO in a heartbeat when a handheld comes out with similar specs + projector (battery challenge yup yet I wouldn't be surprised to see a follow-up to the Samsung Beam soon).
Questions:
1) Order Question-Will Amazon let me enter Sprint Service Discount Codes & anyone care to share something better than 10% that is easy to use or must one call Sprint after order?
2) Is Wi-Fi reception still an issue for EVO?
3) Still SD card issues?
4) Video+Audio recording quality still questionable (compression codec issue-as photos seem quite nice)?
Is the following what I should expect or can it be improved:
HTC EVO Video test - Part I
HTC EVO Video test - Part II (Golden State Bridge)
HTC EVO 4G Camera Test - Part III (Front-facing camera)
iphone 4 vs. HTC EVO vs. Flip UltraHD video test
Smartphones HD Camcorder Video Samples (long)
Many Thanks,
Its a phone. Not a life changing purchase.
supchaka said:
Its a phone. Not a life changing purchase.
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If it was just a phone, I wouldn't bother..
I'm looking for feedback on a handheld computer with carrier phone functionalty..
If Sprint wasn't requiring user to sign a 24 month contract costing owner thousands of dollars or it worked on many carriers it would be an easier call.
Thanks for the smile supchaka but I'm looking for a bit more market insight..
If you're looking for a phone that'll last you through the next two years I wouldn't get the EVO. Aside from having a large display and some nice features (HDMI, 4G, kickstand, FFC), it's a pretty dated device. The phone is almost half a year old, and even when it was released, the GPU was already old and out performed by it's peers. The camera is not that great either but then again HTC almost always lags behind with that.
There's no doubt that I'd recommend to wait; but if you're set on Sprint you might have to wait a couple of months before something high end comes out.
Award Tour said:
If you're looking for a phone that'll last you through the next two years I wouldn't get the EVO. Aside from having a large display and some nice features (HDMI, 4G, kickstand, FFC), it's a pretty dated device. The phone is almost half a year old, and even when it was released, the GPU was already old and out performed by it's peers. The camera is not that great either but then again HTC almost always lags behind with that.
There's no doubt that I'd recommend to wait; but if you're set on Sprint you might have to wait a couple of months before something high end comes out.
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That's what the critic in me is skeptical about hence ETF talk but I'm surprised not to see more options on the horizon..
I was hoping the camcorder quality could be improved upon by now.
Shouldn't we have heard more about devices to become available by the holidays as I'm not sure I want to wait another 3,4,5,6 months..
Appreciate the feedback,
As Martin Cooper said, today's cell phones do a lot buy don't do any of them well. Who's Martin Cooper? Just the inventor of the cell phone.
I figure if I need a video camera I'll get my video camera. If I need a real camera I'll get my SLR. My phone will do in a pinch.
Sent from my PC36100 using XDA App
You are usually given a chance at least once a year to get out of the ETF. Just wait till Sprint changes some policy in the contract and you are given 30 days to walk out.
Sprint also offers the cheapest rates compared to the other big name carriers. Just open a a small savings at a credit union and save 10% of your bill. Go online and find a sprint referral link and you'll be saving 15%... if you know someone that works at Chase, then try to work with them so you could be saving 24%.
There will always be something better in the future. If you wait for the next big thing, you might hesitate and wait or the next thing to follow that.
As far as your other questions, I have never had SD problems, wifi problems, or any issues taking pics or video. If anything, my phone has become a great tool for me on my jobsite.
overclockxp said:
As Martin Cooper said, today's cell phones do a lot buy don't do any of them well. Who's Martin Cooper? Just the inventor of the cell phone.
I figure if I need a video camera I'll get my video camera. If I need a real camera I'll get my SLR. My phone will do in a pinch.
Sent from my PC36100 using XDA App
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I don't really buy that argument, the real appeal is that it's a convergence device.
surrealmethod said:
You are usually given a chance at least once a year to get out of the ETF. Just wait till Sprint changes some policy in the contract and you are given 30 days to walk out.
Sprint also offers the cheapest rates compared to the other big name carriers. Just open a a small savings at a credit union and save 10% of your bill. Go online and find a sprint referral link and you'll be saving 15%... if you know someone that works at Chase, then try to work with them so you could be saving 24%.
There will always be something better in the future. If you wait for the next big thing, you might hesitate and wait or the next thing to follow that.
As far as your other questions, I have never had SD problems, wifi problems, or any issues taking pics or video. If anything, my phone has become a great tool for me on my jobsite.
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I hear you regarding its potential utility. While I would be on the watch for such an out of ETF I shouldn't count on it so I'll assume ETF worst case scenario. I should be able to add Sprint discount after purchase even if Amazon doesn't let me right ?
Now "Availability: Usually ships within 8 - 9 business days. Ships from and sold by Amazon.com." is kind of a bummer..
I guess the contracts don't mean much to me because I've been with sprint for as long as I can remember. I get an additional 20% off through my work so I'm not going anywhere. I have 5 lines and they all have different expire dates so I can grab a new phone pretty much whenever. Take an upgrade and swap the number. Also being a premiere customer they give you yearly upgrades on the primary line.
So I didn't take into consideration other peoples scenarios may not be the same as mine. I'm very grateful for that now because historically I haven't kept a phone for more than about 6 months
Sent from my PC36100 using XDA App
SMARTPHONEPC said:
I don't really buy that argument, the real appeal is that it's a convergence device.
I hear you regarding its potential utility. While I would be on the watch for such an out of ETF I shouldn't count on it so I'll assume ETF worst case scenario. I should be able to add Sprint discount after purchase even if Amazon doesn't let me right ?
Now "Availability: Usually ships within 8 - 9 business days. Ships from and sold by Amazon.com." is kind of a bummer..
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Just wanna say, I get your in depth thinking about a purchase, but really you are just thinking to much into it. Like others have touched on, in a short time the Evo will be old news. The phone that takes its place will be old news by summer next year. Phone tech is what, 4 months now? Just do as a ton of us do, pick a phone that suits you best for the time being. Because you'll want the new device next year. I thought the sprint hero was bad ass last year. But the Evo this year is badass. Either satisfy your urge for awesomeness now, or wait a couple months and be the first with the new end thing.
Sent from my Evo
You can always wait for better product, or you can buy the Evo today and enjoy it now. It's just matter of preference.
My gripes are poor battery life, extra 10 bucks monthly fee, and poor glass adhesive on LCD (I had glass lifting problem, and got a replacement after 2 week usage), but what it can do still out weighs the negatives.
Yes, the Evo is 6 months old, but it still can do and look better than many recent models that's out there right now.
FYI, I glanced at Epic at the store when I bought Evo on 10/1, and wasn't sold at all since it was very close to Touch Pro 2's look.
Really the only thing that really holds back the EVO is the GPU. Even the original Droid outperforms it. To invest into that NOW, not mention the next year or two, is just not a smart move when you can wait a few more months for something that is more future proof. If it weren't for the GPU I'd be saying the same thing as the last two posters but... I can't.
Just FYI the above only really applies if and when you game on you phone. I have quake and the major gameloft titles, but I have to say in the end I personally would never buy a phone based on its ability to play games.
Sent from my PC36100 using XDA App
If you're not a gamer, the GPU thing really makes little to no difference. Then again if you're really into games you'd probably use dedicated hardware for that, like a DS or PSP.
The only games I find myself playing on my phone are simple, but addictive arcade style games. Bejewled, tetris, angrybirds and solitaire for the most part. Hardly taxing on the GPU!
The big screen will still be big, even 2 years down the road. It will still be a great device for browsing the web, checking email and messaging, and the GPS functionality is top notch. I'm really not worried about the device being horribly antiquated too soon, and 4G is only just starting to pop up around here so my experience has been consistently getting better.
creyc said:
If you're not a gamer, the GPU thing really makes little to no difference. Then again if you're really into games you'd probably use dedicated hardware for that, like a DS or PSP.
The only games I find myself playing on my phone are simple, but addictive arcade style games. Bejewled, tetris, angrybirds and solitaire for the most part. Hardly taxing on the GPU!
The big screen will still be big, even 2 years down the road. It will still be a great device for browsing the web, checking email and messaging, and the GPS functionality is top notch. I'm really not worried about the device being horribly antiquated too soon, and 4G is only just starting to pop up around here so my experience has been consistently getting better.
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It's not only about games. How will the GPU hold up once Android gets more UI intensive (and it will)? I'd rather be on the safe side.
No matter what phone you get it will be outdated soon after you purchase it. What do you want from a phone. Evo does everything I want since it is rooted.
I do like 3D graphics but I currently don't really game on them. Honestly I haven't seen one engaging enough to hold my attention for more than a few minutes & if I did I'd still probably feel like I was wasting time (idle guilt)..
However I do like shooting videos which is the main reason I considered the iPhone 4 but in the end I vastly prefer the open customizability of Android & integration with google services not to mention larger screen (hopefully I won't regret its 16 bit color). I'll likely have to develop for both platforms.
Only reason I use an iPhone 3GS now is because it was a gift but I'm mostly bored with it. I gather most on these forums are not entirely bored with their EVO..
I do wonder how pervasive tablets will become and to what extent they will take over smartphone functionality..(at least an EVO still fits in a shirt pocket)
Award Tour said:
It's not only about games. How will the GPU hold up once Android gets more UI intensive (and it will)? I'd rather be on the safe side.
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Are you currently using an EVO? I do think there will be some cool market developments but unless there is news in the next 24 hours, I may not want to continue waiting.
BTW, Are the Sprint Taxes & Surcharges laughable? -Thanks
SMARTPHONEPC said:
I do like 3D graphics but I currently don't really game on them. Honestly I haven't seen one engaging enough to hold my attention for more than a few minutes & if I did I'd still probably feel like I was wasting time (idle guilt)..
However I do like shooting videos which is the main reason I considered the iPhone 4 but in the end I vastly prefer the open customizability of Android & integration with google services not to mention larger screen (hopefully I won't regret its 16 bit color). I'll likely have to develop for both platforms.
Only reason I use an iPhone 3GS now is because it was a gift but I'm mostly bored with it. I gather most on these forums are not entirely bored with their EVO..
I do wonder how pervasive tablets will become and to what extent they will take over smartphone functionality..(at least an EVO still fits in a shirt pocket)
Are you currently using an EVO? I do think there will be some cool market developments but unless there is news in the next 24 hours, I may not want to continue waiting.
BTW, Are the Sprint Taxes & Surcharges laughable? -Thanks
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Yes, I'm currently using a EVO, got it in June and will trade up once a new high end HTC Android (and maybe the WP7 TP7) phone hits Sprint.
Edit: This post illustrates the GPU gap between the EVO (Nexus One has the same GPU), it's competitors (PowerVR - Galaxy S shown here but Motorola uses a version that is inbetween the EVO and Galaxy S), and current HTC phones. Ask yourself if you want to get stuck with specs which are already WAY behind.
Award Tour said:
Yes, I'm currently using a EVO, got it in June and will trade up once a new high end HTC Android (and maybe the WP7 TP7) phone hits Sprint.
Edit: This post illustrates the GPU gap between the EVO (Nexus One has the same GPU), it's competitors (PowerVR - Galaxy S shown here but Motorola uses a version that is inbetween the EVO and Galaxy S), and current HTC phones. Ask yourself if you want to get stuck with specs which are already WAY behind.
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I played with an EVO on launch day for a couple hours, wasn't sold on it but I think it's significantly better now with updates+2.2 (except its camcorder output sadly).
That link was cool, would have liked to see how it ran on Nexus also but it appears better GPUs are coming to high end smartphones for reasons beyond gaming..
Are the Sprint Taxes & Surcharges -not- laughable then? No complaints about Sprint? Thoughts on WiMax->2 vs LTE?
I'm surprised there isn't more on the following (wonder if I could happily wait without more news):
Gorgeous, mysterious, EVO-ish HTC device headed for Verizon
HTC Desire HD heading to Verizon Wireless?
http://www.engadget.com/2010/09/30/verizon-scoop-extravaganza-motorola-venus-with-portrait-qwerty/
Desire HD looks nice (hope they don't omit the kickstand for USA):
http://www.youtube.com/watch?v=i9WbNkWQGxU&NR=1
Next gen EVOs coming soon-before new year-roadmaps-carriers-must know?
i dont mean to be a noob. but i was wondering can flashing to many roms in one sitting kill your evo? ie one after another in the span of 5 minutes.
any tips would be much thanked.
hobo2424 said:
i dont mean to be a noob. but i was wondering can flashing to many roms in one sitting kill your evo? ie one after another in the span of 5 minutes.
any tips would be much thanked.
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Short answer: No.
Technically NAND has only so many writes but your phone is constantly writing.
I have a feeling there'd be a lot of dead EVOs around here if that were the case.
i was just wondering.
hobo2424 said:
i was just wondering.
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Its fine.
No flaming here.
hobo2424 said:
i was just wondering.
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It's a reasonable concern bro. No worries.
Sent from my Nexus S 4G using Tapatalk
Worst you probably will get is a broken power button from flashing too much, lol
ca1ne said:
Worst you probably will get is a broken power button from flashing too much, lol
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Guilty...lol my power button works, but doesn't have any resistence...and to the OP...All good dude, I wondered that myself when I first started.
Sent from my PC36100 using XDA Premium App
hobo2424 said:
i dont mean to be a noob. but i was wondering can flashing to many roms in one sitting kill your evo? ie one after another in the span of 5 minutes.
any tips would be much thanked.
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Click to collapse
Haha... thanks for asking this.... I was wondering the same thing....
mattykinsx said:
Technically NAND has only so many writes but your phone is constantly writing.
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Could you elaborate on this? NAND limited or something?
i posted this a couple months ago, but still seems fit.
from my understanding, flash memory starts to deteriorate after 45,000 wipes. Simple math states:
1 year on evo = 123 flashes per day
2 years on evo = 61 flashes per day
3 years on evo = 43 flashes per day
4 years on evo = 31 flashes per day
5 years on evo = 25 flashes per day
... and you notice a regressive curve, eventually equaling 1 flash per day ~123 years.
i would start to be concerned around years 60-80 taking hardware deterioration into account.
however, if you save 1 penny per day (assuming cost of phone is $500 excluding rebates) it will take 137 years to purchase a new phone
saving $10/day will take 50 days, but is similar to the monthly cost of a new car (excluding down payment, tax and tags) which should only account for 8% of your monthly income which would equal $3800/month or an annual income of $45,600/year
recommendation: buy a new phone within the next 4 years
and my power button just cracked
The post I'm going to quote below got me wondering. I'm making a new thread here because the other thread was posted in development, and at worst it will be locked and at best merged with the other thread the OP made in Q&A. (EDIT - Looks like it was even worse ... the thread was deleted). So ...
newalker91 said:
Just so you guys are aware, many service centers are going to be adopting a stricter interpretation of the Sprint policies in the near future. I've warned about this, but no one likes to listen.
Class 3 device issue includes total device failure in which the device is unable to function without the replacement of the motherboard. This will now include all devices unable to power on after refurbishing, bricked or not bricked. You will be paying a deductible.
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I'm curious. What percentage of E4GTs that have been brought into you over the past couple of months, that appear to be full hardware failures (won't boot into DL mode or recovery, or anything else), that only "mysteriously" show a blue light when powered on, do you guys suspect are bricks related to flashing in custom recovery on an ICS kernel?
The above makes me wonder if Sprint has seen a large increase in warranty exchanges over the past couple of months on E4GTs (gee I wonder why) thus driving the need to adjust their service policy? Maybe it's something that's been in the works for awhile in an attempt to keep profit margins up, but I'm curious if this phone may have been a catalyst to crack down on full exchanges.
newalker91 said:
At my store, we've only seen a few. Each of which they claim to have received a software update (when the most recent to have been pushed was months ago) and only the blue light would power up. The pattern continues on with Motorola Photons as well with the white light when plugged into power and Failed to boot 01, and Nexus S 4G with the unlock symbol and frozen at splash. They claimed to have been using it on a car charger and it just stopped working. All of our customers to bring these issues in so far have been young males (age 16-30). Would be one thing if it were like this only at my current location, but it carries back to the last year I spent at my previous job as well with the same types of excuses and category of customers.
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People just are being lazy and not reading everything before they flash. The outcome is going to be bad for all of us, including the non-lazy. It's sad that it comes down to this. This is exactly why Sprint doesn't allow early upgrades anymore, because people abuse it by selling the new phone and the complain a few months later wanting more.
Sent from my SPH-D710 using Tapatalk 2
I highly doubt sprint pays any more then $199 per device. If you can prove otherwise please do.
lafester said:
I highly doubt sprint pays any more then $199 per device. If you can prove otherwise please do.
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Do you seriously think Apple sells the iPhone to carriers for $199? Not a chance, and the same applies to Android manufacturers. From what I've read, carriers pay around $500 per smartphone, so have about $300 to make up over the 2 year contract term. A little less for Verizon, because they can get away with charging $299 for some devices.
There's a reason they call it a "subsidy".
Edit - Here's a decent article on the subject with a few numbers ... http://www.brighthand.com/default.asp?newsID=18672&news=Apple+iPhone+ATT+Verizon+Sprint
newalker91 said:
At my store, we've only seen a few.
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Can you put any kind of percentage on it? Like 1 in 10, or 1 in 50? I'm curious how often these devices completely fail on their own, and how often it's caused by firmware flashing.
lafester said:
I highly doubt sprint pays any more then $199 per device. If you can prove otherwise please do.
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Companies like sprint do get phones for a good price from the manufacturer. But you have to look at it from the provider's point of view... Sprint is not making a profit from the time that you first sign a contract. That's why we signed a contract, we agreed to be a customer for the length of the contract in order to get a good price. That's why you get charged for an Early Termination Fee for breaking that contract early.
Sent from my SPH-D710 using xda premium
I have paid for TEP since my HTC Evo, have not once bricked or even brought any phone back to sprint. It's sad that so many are bricking and not taking responsibility and even worse is when I hear stories of successful returns even without insurance.
Couldn't agree more. If you brick it, its your own fault. You should just pay the 100$ deductible and call it even. If you want to avoid it then either read read and read some more or don't mess with it in the first place. The only people I am not talking about are the devs who found the problems out the hard way. But when they say don't do somehing and you do it because you couldn't be bothered to read a paragraph you should pay up.
Sent from my BAD A$$ EPIC TOUCH 4G
I can't speak for all techs but I just took a $1.04 an hour pay cut and I am now offered commission based on customer satisfaction. Bring me your bricked, rooted phones, and don't be a total bonehead in my store and I will take care of you.
Sent from my SPH-D710 using XDA
Sorry to say it, but why not just make TEP mandatory for any subsidized smartphone. Maybe a once per device life-cycle brick swap, after that its deductable. If its a bad OTA, Sprint will know and can make exceptions, but other than that, it would be a good idea to just assume everyone roots, and work with it. We can help by not flaming people asking questions regarding flashing when its known that some methods are very risky.
I've mostly held my tongue when seeing people talking about bricking their phones and then lying to Sprint so they can get a replacement at reduced/no cost. The few times I did speak up (as well as a few others) there were responses dogging people for their moral superiority, one person even suggested if I bricked my phone I'd do the same thing, to which I replied I most certainly would not.
I don't judge people. You do what your conscience allows you to live with, as do I. But I will say that I would be pissed if I ever took a truly borked (not by my hand) phone into Sprint and got major hassle because they might assume I'm just one more person futzing up my phone and trying to get a new one.
No one wants to accept their actions may have long term consequences but the truth is, they do. For every bricked phone they've been duped into replacing there's a price to pay and that price is likely going to be spread out to all of us in the form of higher phone prices (if they don't get rid of subsidy pricing altogether), higher insurance rates and possibly even fewer service centers due to cutbacks within the company.
So maybe just be a little extra careful before flashing that next leak or ROM. Read the instructions, read them again, ask questions before flashing and then take responsibility for what ultimately happens.
Okay, I suppose I'll get off my high horse now.
newalker91 said:
If you're going to start hurting your own exchange rate and cost Sprint extra money on DBR equipment just so you can make your commission, then there's a lot of failure going on in your location. Your front office is failing to properly analyze the situation and the back office isn't following policy. Do not create the ticket until you know exactly what the situation is, and then you won't be in a bind when you realize you can't fix it and need to violate policy to get a good survey.
As for the percentage of bricked devices we see, I'd say 1 in 100 at the very most. We see between 175-250 phones per day on average. Like I said before, the bricked devices are usually brought in by young males who seem to think they know a lot about their phone. Extensive retail fraud training comes in handy when we can pick out when we're being fed a line because they immediately start over-explaining what was going on when the device just failed and then they start offering explanations as to why their story is valid.
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After the 1st month of the change the increased our csat goals. As for my exchange rate, as a store we are below 20% our goal is 32%. If I miss my goal, guess what, nothing happens. If I miss csat goals, I take a huge paycut. I agree we don't see many unrecoverably bricked phones. According to m&P's we cover rooted devices so whatever... as for dbr'ed phones, I am still the king at spotting liquid damage.
Sent from my SPH-D710 using XDA
im0rtalz said:
I have paid for TEP since my HTC Evo, have not once bricked or even brought any phone back to sprint. It's sad that so many are bricking and not taking responsibility and even worse is when I hear stories of successful returns even without insurance.
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I must say I have been paying TEP for 2 phones for over 7 years and way back in the $6 dollar days I think it was. I have been rooting and messing with my phone since my PC6700 and I have not had to use my Ins at all. Hey it sucks to pay for it all those years but I rather have it than not. But you can't knock people for trying to get away with what they can... unfortunately its kinda human nature to get as much as they can out of certain situations...
patrao_n said:
Couldn't agree more. If you brick it, its your own fault. You should just pay the 100$ deductible and call it even. If you want to avoid it then either read read and read some more or don't mess with it in the first place. The only people I am not talking about are the devs who found the problems out the hard way. But when they say don't do somehing and you do it because you couldn't be bothered to read a paragraph you should pay up.
Sent from my BAD A$$ EPIC TOUCH 4G
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Other than developers there were some in the beginning that got caught up long before some developers took the plunge and borked their phones. I agree if more people read the OP then we would have less issues. They should have an agreement popup when you click to download a rom stating that you read the OP or something. I know it won't work but I am just saying there were like 5 "I think I bricked my phone" threads popping up every 12 hours for a few weeks....
The only phone I have had that would not boot and give a blue led flash was one of our in store demos. It was plugged in all day on a demo loop.
Sent from my SPH-D710 using XDA
Dchibro said:
Do you seriously think Apple sells the iPhone to carriers for $199? Not a chance, and the same applies to Android manufacturers. From what I've read, carriers pay around $500 per smartphone, so have about $300 to make up over the 2 year contract term. A little less for Verizon, because they can get away with charging $299 for some devices.
There's a reason they call it a "subsidy".
Edit - Here's a decent article on the subject with a few numbers ... http://www.brighthand.com/default.asp?newsID=18672&news=Apple+iPhone+ATT+Verizon+Sprint
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Apple should, since it probably costs them like 50 cents to have a bunch of suicidal chinese workers make their Iphones.
clide whit said:
Apple should, since it probably costs them like 50 cents to have a bunch of suicidal chinese workers make their Iphones.
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Thanks for contributing. Run along now....
Sent from my SPH-D710 using Tapatalk 2
I hope to god I don't brick my phone, although with developing its almost unavoidable at some point..
Both I and my dad have made friends with a tech at sprint, he has been helping us out since the old htc hero days, so I would like you other sprint techs to clarify for me..
Last time I had gone in (got my ns4g, mid-july) he had told me that they cover bricked devices, so if anything went wrong in that area, they would replace the device for me.. Never had to use my TEP, and have had it for the past 4 years.
Would they replace my ns4g if I brought it bricked? or would there be a deductable? Not trying to lie to them, just curious. I had developed for it for the past couple months and come close to bricking a few times. If I could use my TEP powers just this once, I would be a happy camper with my ns4g.
newalker91 said:
By policy, anything that voids warranty falls under deductible. This includes damage caused by root, misuse or misplacement. Some techs will still help you with the bricking part.
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Thanks for clarifying.. I guess i'll just have to bring it to my friendly sprint tech and see what he can do..
newalker91 said:
Lol, I'm still a little shocked at how corporate techs handle LD. A tiny little blemish in the copper and a couple of my techs scream LD! LD! and DBR the phone just to avoid putting in any effort. I see this as a lack of experience in determining the true cause of the customer's problem. In situations where there is a little LD, I just make the customer aware and scrub it off with a little denatured alcohol, run a gold pen over it to re-seal the copper and toss in an anti-tarnish tab to absorb any humidity that would aggregate it. That's how you earn true CSAT.
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So when they come back a week later and have a dead phone, that is shoddy work. Flag it, then offer the cleaning, give no promises. I have seen phones that has been at the bottom of a pool for 15 minutes and my brother is still using it, and I have seen a tiny spot of corrosion on a power ic and the phone will never power on. Just fyi I have been doing this for 9 years now, I have 84 surveys under my belt, which is a lot for a tech, I am 84 for 84. Our repair csat avg for the last year is 82%. Don't tell me how to earn csat, SON. Yes I realized I just started a pissing match on a forum, but I don't like being told I don't know how to do my job. My srss has 3rd party techs come and shadow me to learn the right way to do things.
Sent from my SPH-D710 using XDA
84 surveys???? I get 84 surveys a month :x with. 100% csats I might add
Not bragging lol
Ooooook a liiitle lol jk
I can assure you if you have water damage, even in the slightest, I will not be replacing your device so some poor bloke can get your remnufactured board and I have to replace his too...
Debating whether to upgrade from my SGS. I got it last year and T-mob say i can add the remaining 4 months contract onto a new 18 month contract.
Is the phone worth it?
I'd say wait until the GS3 is announced and make decisions then. It's a great phone , everything runs brilliantly for me apart from a few games and battery life is pretty good.
Wait for a month or so, you can see many of us are having sorts of issues with the screen and such. Until we get some form of official statement it's not worth the hassle of going through replacements.
By then SGS3 might have been announced and production of HOXs may have improved....
Definitely.
It's an amazing device that makes iFans very jealous when you show them
There are a few software issues at the minute (nothing at all major despite what you may read on here) but it is still THE BEST Smartphone to date.
oxfordmark said:
Debating whether to upgrade from my SGS. I got it last year and T-mob say i can add the remaining 4 months contract onto a new 18 month contract.
Is the phone worth it?
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yes my friend worth it...dont thinking
Is two years not too long for a phone. The thought of moving from 18 to 24 worries me.
Will the phone be 2 year future proof?
I did get my SGS about a year and a bit after the launch and its only just getting "past it"
oxfordmark said:
Is two years not too long for a phone. The thought of moving from 18 to 24 worries me.
Will the phone be 2 year future proof?
I did get my SGS about a year and a bit after the launch and its only just getting "past it"
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Click to collapse
Why do you have to get a 24-month contract? You can do 12-monthers with Vodafone.
And in terms of being future proof, it definitely will be. Especially when a quad-optimized Jellybean is out. Oh that and the X has a lot of developer support on here so it certainly won't be left behind
Maybe this is fate, just called t-mob to buy out my contract and take out a new one. Out of stock!
I think its a sign to be patient
Took the plunge... But Tmobile are out of stock.
Hi, before I get anywhere else in this thread I must first say thank you. Thank you to all the developers and testers, all the time you spent trying to perfect such a tiny little device meant so much, especially towards the beginning when dealing with MotoBlur was a hassle on its own. You all are very great at what you do, especially in comparison to my own knowledge on android development, which is nothing. :laugh:
Secondly, I wasn't sure where to put this thread, I just set it somewhere where I knew it would have the best chance at being seen. I apologize in advance if I put it in the wrong subforum.
Anywho, the whole reason I made this thread is simple: I upgraded to the Samsung Galaxy S2 Skyrocket, and am no longer in need of my Bravo.
I know I could use it as a backup phone, but to be honest I have an old Samsung Epix that I like to use off and on. Back to Bravo point, I feel like getting rid of it.
It's in fair shape, with no cracks or dead pixels, but with 2 years worth of scratches when using it without a screen protector. It even has a new battery I put in last month. I know it's not perfect, but I imagine someone on here has one in way worse shape, or needs a spare for development purposes.
So, my offer is this: anyone who is interested in this phone needs only to send me a PM with a very brief explanation as to why they'd like it. I'm not some dean of a university requiring a 12 point essay as to why you deserve it more, I'd just like to know what you'd benefit from it.
In return, whoever ends up getting it, I ship it to you, minus the usb cable and SD card. For free. In other words past the PM sent, I would require nothing more.
Is it wrong of me to set this up here? I dunno. I've just seen people discussing their phones in the past as having major cracks and such, or needing to buy another one, and decided giving it away was better than letting it sit and gather dust.
But anyway, if you stuck it out and read the whole thing, and you're interested, thanks for reading.
-Hippy
hippyman said:
Hi, before I get anywhere else in this thread I must first say thank you. Thank you to all the developers and testers, all the time you spent trying to perfect such a tiny little device meant so much, especially towards the beginning when dealing with MotoBlur was a hassle on its own. You all are very great at what you do, especially in comparison to my own knowledge on android development, which is nothing. :laugh:
Secondly, I wasn't sure where to put this thread, I just set it somewhere where I knew it would have the best chance at being seen. I apologize in advance if I put it in the wrong subforum.
Anywho, the whole reason I made this thread is simple: I upgraded to the Samsung Galaxy S2 Skyrocket, and am no longer in need of my Bravo.
I know I could use it as a backup phone, but to be honest I have an old Samsung Epix that I like to use off and on. Back to Bravo point, I feel like getting rid of it.
It's in fair shape, with no cracks or dead pixels, but with 2 years worth of scratches when using it without a screen protector. It even has a new battery I put in last month. I know it's not perfect, but I imagine someone on here has one in way worse shape, or needs a spare for development purposes.
So, my offer is this: anyone who is interested in this phone needs only to send me a PM with a very brief explanation as to why they'd like it. I'm not some dean of a university requiring a 12 point essay as to why you deserve it more, I'd just like to know what you'd benefit from it.
In return, whoever ends up getting it, I ship it to you, minus the usb cable and SD card. For free. In other words past the PM sent, I would require nothing more.
Is it wrong of me to set this up here? I dunno. I've just seen people discussing their phones in the past as having major cracks and such, or needing to buy another one, and decided giving it away was better than letting it sit and gather dust.
But anyway, if you stuck it out and read the whole thing, and you're interested, thanks for reading.
-Hippy
Click to expand...
Click to collapse
Nice offer. Maybe a developer needs it somewhere. If not, craiglists or eBay for 50$.
TheLastSidekick said:
Nice offer. Maybe a developer needs it somewhere. If not, craiglists or eBay for 50$.
Click to expand...
Click to collapse
He was open to PM's on it for a week. I was the only one who replied so I was supposed to get it. He said I'd get in in a week or two -- that was almost 3 months ago and he hasn't logged onto XDA since August 16th. Hopefully nothing bad happened to him, but I'd have liked an "I'm sorry I can't send it PM" versus waiting on it for a month and a half and nothing.
//With his name being Hippyman, he could have easily been pulled over with a bag of "oregano". A buddy of mine got 3 months in county, 2 years probation, and drivers license revoked for 2 years because a state trooper in Arizona found a single weed seed on the floorboard (felony charge).
/csb time -- well, sort of
A few years back, I got an overnight job a Wal-Mart so I picked up my buddy and we went out driving all night (I was getting my body adjusted to overnight hours before the job started). I was stone cold sober, but my buddy had taken 2 xanax bars, a percocet, and a fifth of vodka (I despise pills and will never take them). A (county) cop pulled me over for going 55 in a 35 (I sped up to 55 because I SAW the speed limit sign that said 55 -- I ended up pulling over 3 ft from that sign). While he was searching my car (probable cause because my eyes were red from exhaustion) he found some tobacco on my floorboard from a cigar that was stepped on and I hadn't bothered to clean up (It was my first car and trashed to hell by this time so crap on the floor didn't matter to me by then; got a Mazda Miata a few weeks later).
The cop tried to give me a dui ticket for tobacco on the floor and having red eyes -- but it pissed him off that I could easily pass the sobriety tests - easily passed because I was SOBER.
The cop ended up giving me a speeding ticket cause he couldn't prove I was high (which I wasn't) and made my friend drive us out of that county -- remember that list of crap he had taken above, well, combine that with the fact that my friend didn't have a drivers license. He was totally f***ed up and nowhere in the state of mind to drive a car. I steered the car until we hit the county line a few miles later. Ended up having to pay $250 because I accelerated 100ft too soon.
If you ever go to Arkansas, stay away from Arkadelphia cause the cops their are complete morons. Also, if you ever do get pulled over, have a bag of "oregano", and get searched -- hide it in your damn left hand. I've been searched 3 times now with between a half ounce and two ounces and they have yet to find any of it......I have no idea how they missed the 2 oz in my hand, but they did....
skeevy420 said:
He was open to PM's on it for a week. I was the only one who replied so I was supposed to get it. He said I'd get in in a week or two -- that was almost 3 months ago and he hasn't logged onto XDA since August 16th. Hopefully nothing bad happened to him, but I'd have liked an "I'm sorry I can't send it PM" versus waiting on it for a month and a half and nothing.
//With his name being Hippyman, he could have easily been pulled over with a bag of "oregano". A buddy of mine got 3 months in county, 2 years probation, and drivers license revoked for 2 years because a state trooper in Arizona found a single weed seed on the floorboard (felony charge).
/csb time -- well, sort of
A few years back, I got an overnight job a Wal-Mart so I picked up my buddy and we went out driving all night (I was getting my body adjusted to overnight hours before the job started). I was stone cold sober, but my buddy had taken 2 xanax bars, a percocet, and a fifth of vodka (I despise pills and will never take them). A (county) cop pulled me over for going 55 in a 35 (I sped up to 55 because I SAW the speed limit sign that said 55 -- I ended up pulling over 3 ft from that sign). While he was searching my car (probable cause because my eyes were red from exhaustion) he found some tobacco on my floorboard from a cigar that was stepped on and I hadn't bothered to clean up (It was my first car and trashed to hell by this time so crap on the floor didn't matter to me by then; got a Mazda Miata a few weeks later).
The cop tried to give me a dui ticket for tobacco on the floor and having red eyes -- but it pissed him off that I could easily pass the sobriety tests - easily passed because I was SOBER.
The cop ended up giving me a speeding ticket cause he couldn't prove I was high (which I wasn't) and made my friend drive us out of that county -- remember that list of crap he had taken above, well, combine that with the fact that my friend didn't have a drivers license. He was totally f***ed up and nowhere in the state of mind to drive a car. I steered the car until we hit the county line a few miles later. Ended up having to pay $250 because I accelerated 100ft too soon.
If you ever go to Arkansas, stay away from Arkadelphia cause the cops their are complete morons. Also, if you ever do get pulled over, have a bag of "oregano", and get searched -- hide it in your damn left hand. I've been searched 3 times now with between a half ounce and two ounces and they have yet to find any of it......I have no idea how they missed the 2 oz in my hand, but they did....
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Click to collapse
Wow that is ridiculous. Won't have to worry about that though after getting caught in my bathroom lighting it up for the second time
BravoMotorola said:
Wow that is ridiculous. Won't have to worry about that though after getting caught in my bathroom lighting it up for the second time
Click to expand...
Click to collapse
Luckily, I've never been caught, except by my Dad when I was 17 (not smoking, just came home REALLLLLLY high). He ended up taking my stash, then 3 days later after he went through it, he came to me to get him some since it was way better than what he was getting at the time. When I told him it was only 25 a q, he was pissed cause he was having to pay 50 a q for the same. I was loling since connections were better than his.
The closest to actually being caught were the 2 times I was pulled over with quantity that I palmed in my left hand, and this time at school -- I was accused of drinking on campus that day; it was bs, I was drunk the previous day. Anyways, I had 2 packs of smokes and 2 separate halves on me -- one was regular, one was killer -- and on the way up to the office to get searched for the bottle I didn't have, I walked two steps behind the dean and started tossing my stash on top of lockers we went down the hall. Got searched, they found nothing, left the office, recovered everything, and went on with my day as usual. FYI, the one and only day I ever drunk at school was a free day at the end of the third quarter and all my tests were done -- the only thing on the agenda that day was watching movies or sleeping in class -- me and my buddy opted to get drunk. We'd have skipped that day, but if either of us would have one more day we'd be denied credit for the quarter. You could only miss 4 days every 18 weeks....
So there's actual rom crap here.....I flashed Quarx's CM10 Custom Kernel rom for the Defy Plus earlier (unmodified). Runs smooth and great, but the capactive buttons are way off and need to be fixed for normal use, camera didn't work (I expected that), capactive buttons also stay at 100% brightness. I think with a little bit of tweaking it could run great on the Bravo.
skeevy420 said:
Luckily, I've never been caught, except by my Dad when I was 17 (not smoking, just came home REALLLLLLY high). He ended up taking my stash, then 3 days later after he went through it, he came to me to get him some since it was way better than what he was getting at the time. When I told him it was only 25 a q, he was pissed cause he was having to pay 50 a q for the same. I was loling since connections were better than his.
The closest to actually being caught were the 2 times I was pulled over with quantity that I palmed in my left hand, and this time at school -- I was accused of drinking on campus that day; it was bs, I was drunk the previous day. Anyways, I had 2 packs of smokes and 2 separate halves on me -- one was regular, one was killer -- and on the way up to the office to get searched for the bottle I didn't have, I walked two steps behind the dean and started tossing my stash on top of lockers we went down the hall. Got searched, they found nothing, left the office, recovered everything, and went on with my day as usual. FYI, the one and only day I ever drunk at school was a free day at the end of the third quarter and all my tests were done -- the only thing on the agenda that day was watching movies or sleeping in class -- me and my buddy opted to get drunk. We'd have skipped that day, but if either of us would have one more day we'd be denied credit for the quarter. You could only miss 4 days every 18 weeks....
So there's actual rom crap here.....I flashed Quarx's CM10 Custom Kernel rom for the Defy Plus earlier (unmodified). Runs smooth and great, but the capactive buttons are way off and need to be fixed for normal use, camera didn't work (I expected that), capactive buttons also stay at 100% brightness. I think with a little bit of tweaking it could run great on the Bravo.
Click to expand...
Click to collapse
Good news on the rom!! and great story for a lazy sunday!
Haha great story. They never took my stash because I said it was all gone but I still haven't smoked it because the drug test me. Anyways, so does the Defy kernel make it a lot smoother than before or does it seem smoother or what?
BravoMotorola said:
Haha great story. They never took my stash because I said it was all gone but I still haven't smoked it because the drug test me. Anyways, so does the Defy kernel make it a lot smoother than before or does it seem smoother or what?
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it's smoother and snappier for a host of reasons - the main one being optimization of the interactive governor with power hal. using any other governor with these builds may cause problems. q is working on 3.0 kernel now
syllogyking said:
it's smoother and snappier for a host of reasons - the main one being optimization of the interactive governor with power hal. using any other governor with these builds may cause problems. q is working on 3.0 kernel now
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Click to collapse
+1 to that. JB with custom kernel runs about as smooth as CM7 ports from back before Quarx supported the Bravo. The only real issue is the capacitive buttons. So far all I've done is grazed over the keylayout files, but they seemed to be the same as CM7 Defy keylayout. Enabling the virtual keys helps, but I'd like to figure out a real fix.
For the fun of it, I attempted to boot CM7 with the custom kernel, didn't work.
Have a working Defy CM7 1104 port (yesterday), bare bones works just fine, but one of PmR's tweaks killed the wifi . Having issues rebuilding framework-res.apk for the animations and some ICS theme elements. Still want to add in PDroid. I'll upload the bare bones rom later today if its wanted.
//Stash was taken cause I fell over the ottoman and it came out of my pocket. Only ever been tested for work; I've passed all but one, they called me for an interview WHILE I was smoking. Did every trick I knew and failed it. If I knew I wasn't going to be watched (first test at that place) I'd have brought clean pee with me. Medicinal MMJ on the ballot tomorrow, hopefully it'll pass since all my smoking anymore is for medicinal reasons -- a single bowl during the day (keeps me from being mean -- being an ass is a family trait of mine) and a bowl or two at night before bed to help me sleep -- once I turned 13 I started to get sleep issues to the point to where I would stay awake for 2-3 days at a time (insomnia sucks). I could take some happy pills and sleeping pills, but pills suck (most pill overdoses are from the chemical that holds the pill together, not the chemical that gets you high or whatever -- read about it, pills are evil). I didn't even take my pain pills from my last 2 breaks (left hand bone below pinky and tailbone) since they didn't even help.
i came back to see how my old phone's forum was doing and how much i miss that close relationship with the devs...and somewhere in that journey...
a **** arkansas!
syllogyking said:
it's smoother and snappier for a host of reasons - the main one being optimization of the interactive governor with power hal. using any other governor with these builds may cause problems. q is working on 3.0 kernel now
Click to expand...
Click to collapse
Interactive gov works great, but it does have one bug -- its hard-coded with a max rate of 1Ghz. If you set vsel4 higher than 1Ghz it will bootloop. Switching to boosted allowed me to boot with 300\600\900\1200. Not sure if Quarx knows or not...not many of us OC over 1Ghz. Interactive needs either some tweak settings in the bootmenu or a script that will take the max vsel rate and apply that to interactive's max rate settings....but I just finished syncing with the repos so its time to start a Bravo build .
Huh that's weird. I've been running 1.1 ghz at vsel4 with all the 2nd boot builds.
Sent from a smarter planet
syllogyking said:
Huh that's weird. I've been running 1.1 ghz at vsel4 with all the 2nd boot builds.
Sent from a smarter planet
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That is weird, gonna set it to interactive real quick --- booted up and working just fine....I OC'd to 3\6\9\12 and bootlooped 3 times in a row, set to 3\6\9\10 and booted, set to 3/6/9/12 and bootlooped, changed to boosted and booted just fine, just now changed back to interactive and it boots....sigh.