[Q] screen is broke (all scrambled) - myTouch 3G Slide Q&A, Help & Troubleshooting

When I power on the phone the boot screen is fine and the screen you get when holding power and vol down but then any other screen, including clockwork, is all scrambled with different colors and has streaks and is all glitchy to the point where I can't do anything because I can't see what I'm doing.
It started out as a minor thing that would happen mainly when I opened the keyboard(the screen would glitch a little and be off centered) but it would fix by turning the screen of and back on. Now its unusable.
I booted the phone holding power and down vol and cleared storage but that didn't fix anything.
Is the phone bricked?

Same thing happened to my sons slide and it ended up being his flex cable, had to replace it.

jimczyz said:
Same thing happened to my sons slide and it ended up being his flex cable, had to replace it.
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Whats a flex cable?

ImHuge07 said:
Whats a flex cable?
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It connects the LCD screen to the motherboard in the phone. I picked one up for 35.00 and followed a video of how to replace it and it has been fine since.

jimczyz said:
It connects the LCD screen to the motherboard in the phone. I picked one up for 35.00 and followed a video of how to replace it and it has been fine since.
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Click to collapse
Hmmm i wonder if it's worth it to fix. I upgraded to a Sensation and was going to sell the mytouch on ebay or something but probably can't get very much for it.

Related

White Screen / No Boot Loader

I've used XDA for all of my phones, dash, tp2, HD2 and I appreciate all the help. My son has a Dash and "all of a sudden" (you know how kids are) the screen is only white. It currently has the latest Energy Rom 11/2009 release. I tried manually getting into bootloader mode by taking out the battery, putting it back in then holding down the camera button while I plugged in the usb. The screen stays white but Windows Mobile Device recognizes the phone. I tried flashing Energy Rom again but get error 270, again the phone never goes into bootloader mode the screen stays white. I also tried getting into bootloaded mode by just holding down the camera button and turning the phone on with no luck. I downloaded MyMobiler and can see on my pc screen what I can't see on my son's phone. Using MyMobiler I managed to "Clear Storage" (Hard Reset) but the screen still stays white. Any ideas? I appreciate all your help!
I think it's hardware, something on your lcd maybe loose.
gmaniac2008 said:
I think it's hardware, something on your lcd maybe loose.
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More than likely need to take it apart? That sucks! The LCD lights up, but nothing is displayed. Anybody else getting this?
cellycell619 said:
More than likely need to take it apart? That sucks! The LCD lights up, but nothing is displayed. Anybody else getting this?
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Click to collapse
I think so, since you can view your screen through MyMobiler right?. Try to reflash your stock rom, if that doesn't work....that will sustain my diagnosis.
Good Luck
cellycell619 said:
I've used XDA for all of my phones, dash, tp2, HD2 and I appreciate all the help. My son has a Dash and "all of a sudden" (you know how kids are) the screen is only white. It currently has the latest Energy Rom 11/2009 release. I tried manually getting into bootloader mode by taking out the battery, putting it back in then holding down the camera button while I plugged in the usb. The screen stays white but Windows Mobile Device recognizes the phone. I tried flashing Energy Rom again but get error 270, again the phone never goes into bootloader mode the screen stays white. I also tried getting into bootloaded mode by just holding down the camera button and turning the phone on with no luck. I downloaded MyMobiler and can see on my pc screen what I can't see on my son's phone. Using MyMobiler I managed to "Clear Storage" (Hard Reset) but the screen still stays white. Any ideas? I appreciate all your help!
Click to expand...
Click to collapse
Backing Mr. Gmaniac up:
http://www.crackedlcdrepair.com/how-to-replace-the-lcd-screen-on-a-t-mobile-dash/169/
If your screen is white then the lcd cable probably is not seated all the way.
Follow this guide and just reseat your lcd cable instead of replacing the lcd screen.
What about the "crazy" posibility of water damage? Have you checked the sticker on the battery?
Hello Don Clown!!
Miliz91 said:
Backing Mr. Gmaniac up:
http://www.crackedlcdrepair.com/how-to-replace-the-lcd-screen-on-a-t-mobile-dash/169/
If your screen is white then the lcd cable probably is not seated all the way.
Follow this guide and just reseat your lcd cable instead of replacing the lcd screen.
What about the "crazy" posibility of water damage? Have you checked the sticker on the battery?
Hello Don Clown!!
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Click to collapse
Thanks for your advice guys! Yes I can see the entire phone on MyMobiler, the buttons work and all.
I thought water damage at first but the indicator is still white.
I'll start taking her apart, thanks for the responses.
if lcd is not broken its most probably the flex ribbon a little loose. i have seen this a lot on this device. be careful with the housing, it can brake easily.

Touchscreen freeze... ! Help please

Hello guys,
Around a week back, my MT3G slide touch screen got unresponsive for a while. I rebooted around 2-3 times and thankfully the touchscreen worked fine.
Now, I am getting this unresponsive touchscreen more often and I have to pull out the battery from the phone and turn it on again. The last time this happened I had to do this about 8-10 times before the touchscreen would respond. I have no problems with my keypad, 4 buttons or the trackpad, just the touchscreen
I also did a factory reset and erased all the data that I had on my phone and SD card.
EDIT : I just figured that the touchscreen sometimes starts working if you slide out the keypad. But once the keypad is slid back in, it's back to being unresponsive.
My phone is out of warranty so I can not get a replacement I think.
Does anyone know what could be the problem for such frequent touchscreen unresponsive behavior. After a couple of reboots, everything returns to normal.
Any ideas ? I would appreciate any help..
Thanks a lot...
you got a broken ribbon
Hi there,
Do you mean the slide rail flex cable or the digitizes flex cable ?
Thanks
flex ribbon cable
I would say it's the flex ribbon cable which connects the motherboard piece to the screen and home button piece. I've purchased several "broken" my touch 3g slides from ebay that had either the screen shift problem when the keyboard was slid out or screen that was unresponsive/wouldn't come on. Both problems were fixed by purchasing an inexpensive flex ribbon cable like item 170747702766 on ebay. I watched a video and followed along on youtube /watch?v=-jgFHuVWlig (stop at 7:27 and reverse the process). However, my most used mt3gs is now starting to have the screen shift problem again and needs a new cable... it didn't last as long as I had hoped.
Did you try any custom roms?. reflashing/updating the device?
I guess it must be some driver issue!..
i have the same problem.
Could you fix it?
Seems to be a common issue. I've described the process of replacing the flex ribbon cable here - it's not a rocket science. Or just bring the phone to a serviceman who will do the same (if you lucky enough he could even have a spare cable, but I'd advice you to have your own bought from ebay to be sure).
Touch Screen freeze
Saem persun said:
Seems to be a common issue. I've described the process of replacing the flex ribbon cable here - it's not a rocket science. Or just bring the phone to a serviceman who will do the same (if you lucky enough he could even have a spare cable, but I'd advice you to have your own bought from ebay to be sure).
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Click to collapse
Thank you for the information but another questiion that I do have is where would one get a serviceman that would repair or help repair a phone, usually the technicians are attached to the different cellular carriers and if one dosen't have a contract with them they are not likely to help repair your phone even if it is for a fee. Do you know any serviceman?

[Q] Hardware Issues?

Hi,
My friend has a MT3GS as a backup phone and he lent it to me to see if I can fix an issue with it.
The phone's touch screen and keys below the screen do not respond to any input. The backlights on the keys still work.
Everything else including the LCD screen, keyboard, power, volume keys still work normally.
Its S-ON running stock 2.1 and its in relatively good condition. I did a factory reset through HBOOT and the issue is still there. Is this common and is it fixable?
Thanks.
Sent from my SGH-T679 using Tapatalk 2
It's the flex ribbon. I had to replace the one on my original slide. Easy to fix though, took me around 30 minutes start to finish.
RazoE said:
It's the flex ribbon. I had to replace the one on my original slide. Easy to fix though, took me around 30 minutes start to finish.
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Click to collapse
Thanks I just noticed the ribbon was ripped and sticking out above the keyboard. We were trying to figure out what it was. At least we have an answer now.

Screen randomly doesn't respond

Hi fellow PLAY owners, I'm having trouble with my screen. I can turn my phone off no problem, but when it comes to waking it up, either by pressing the power button or the home button, my screen won't turn on. I can slide it open, and i hear stuff going on as if my screen were on, but I can't see anything. It'll be like that for random amounts of time, like 1 minute, or as long as 5 minutes or more. Any ideas? THANks
That's the flexible cable problem...
Sent from my R800i using XDA
calar714 said:
Hi fellow PLAY owners, I'm having trouble with my screen. I can turn my phone off no problem, but when it comes to waking it up, either by pressing the power button or the home button, my screen won't turn on. I can slide it open, and i hear stuff going on as if my screen were on, but I can't see anything. It'll be like that for random amounts of time, like 1 minute, or as long as 5 minutes or more. Any ideas? THANks
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Click to collapse
I had the same problem..... and now it wont work at anytime... ); so am trying to replace the screen digitizer.
Alright, how about a little Xperia PLAY anatomy class lesson then? What does the flex cable do and what does the screen digitizer do?
they do different jobs
calar714 said:
Alright, how about a little Xperia PLAY anatomy class lesson then? What does the flex cable do and what does the screen digitizer do?
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Click to collapse
the digitizer lets the software know where you pressed on the screen, the ribbon connects the screen and digitizer to the main board of phone
So which one would it be if even pressing the power button, which is a harware button, doesn't respond?
Can anyone help me by giving me the part number I should order? I'm checking eBay but there's at least two options for the same named part... Thanks guys!
Is your phone underclocked while the screen is off?
Sent from my R800x using xda premium
mine has the same problem but i think there's only a dead spot. For example, the numpad place for 4, 5 and 6. Is there any way to solve this other than taking it to a technician? Problem appears at random times also. Thanks in advance!
t3ng3n3ngy3n said:
mine has the same problem but i think there's only a dead spot. For example, the numpad place for 4, 5 and 6. Is there any way to solve this other than taking it to a technician? Problem appears at random times also. Thanks in advance!
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I think this is a different issue. My entire screen won't turn on even though the phone itself is on.
By the way, my problem has gotten worse. Now it will only turn on (by chance) after I have slid out the gamepad. Grr..
Trygon said:
Is your phone underclocked while the screen is off?
Sent from my R800x using xda premium
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As far as I know there is no under or overclocking going on. Not unless my ROM does it without me knowing it (Gin2Ics).
Anybody know the name for the flex cable part? Or the part number? Thanks/:cyclops:
So I bought this screen digitizer thinking that it was the problem... and it took forever to get delivered! anyways, I replaced the digitizer and am having the same problem.... :/ and after I changed the digitizer I noticed that the flex cable is actually ripped!! so now I purchased it from here and I'll keep u updated.
Hey thanks so much man. Hope it gets fixed. I want to know how it works for you so maybe I might do the same. It finally died out on me and screen won't turn on at all...
That's exactly what happened to me!
soo.. it finally worked after I changed the flex cable
FRKD said:
soo.. it finally worked after I changed the flex cable
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Click to collapse
That's cool man. Congratulations. I, unfortunately, didn't have the same luck. My phone is out for the count. I now have the sad news of no longer being an Xperia PLAY owner. Sad face.
I'll leave this question opened though, for others who might profit from it! :highfive:

Replaced digitizer and lcd but having issues

So i cracked my screen a few weeks ago and after recieving my new verizon lg g3 lcd/digitizer I installed the new lcd/digitizer and the whole top section of my screen is not responding to touch. Is this caused by a bad digitizer? I tried reseating the ribbons numerous times but have not had any luck please help
Try factory reset. Maybe just a driver issue.
please hit thanks if i helped in any way. send from my g3 d852 beast
i dont know
I finally got the screen on and everything working but the whole top portion of my screen is not responding to touch? ive tried factory reset as well as reseating the ribbon connections multiple times....
crzygrmn said:
Try factory reset. Maybe just a driver issue.
please hit thanks if i helped in any way. send from my g3 d852 beast
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Click to collapse
also
also when phone starting up once on verizon screen the led flashes all its colors and dont stop until booted up to home screen
r4zrm4xxx said:
I finally got the screen on and everything working but the whole top portion of my screen is not responding to touch? ive tried factory reset as well as reseating the ribbon connections multiple times....
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r4zrm4xxx said:
also when phone starting up once on verizon screen the led flashes all its colors and dont stop until booted up to home screen
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Click to collapse
I fix screens alot. Sounds like a possible bad digitizer. I've fixed over 500 iPhone screens and around every 1/10 screens I order will be DOAs or bad right out of the box.
ya
Im thinking thats what is going on here....i heat gunned the screen to see if that would have any effect and actually it improved...now instead of having half of the screen non responsive tot ouch im at a 1/3 or even less....probably going to ship back to LG and have replaced uinder warranty
pr0cl1v1ty said:
I fix screens alot. Sounds like a possible bad digitizer. I've fixed over 500 iPhone screens and around every 1/10 screens I order will be DOAs or bad right out of the box.
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