Screen randomly doesn't respond - Xperia Play Q&A, Help & Troubleshooting

Hi fellow PLAY owners, I'm having trouble with my screen. I can turn my phone off no problem, but when it comes to waking it up, either by pressing the power button or the home button, my screen won't turn on. I can slide it open, and i hear stuff going on as if my screen were on, but I can't see anything. It'll be like that for random amounts of time, like 1 minute, or as long as 5 minutes or more. Any ideas? THANks

That's the flexible cable problem...
Sent from my R800i using XDA

calar714 said:
Hi fellow PLAY owners, I'm having trouble with my screen. I can turn my phone off no problem, but when it comes to waking it up, either by pressing the power button or the home button, my screen won't turn on. I can slide it open, and i hear stuff going on as if my screen were on, but I can't see anything. It'll be like that for random amounts of time, like 1 minute, or as long as 5 minutes or more. Any ideas? THANks
Click to expand...
Click to collapse
I had the same problem..... and now it wont work at anytime... ); so am trying to replace the screen digitizer.

Alright, how about a little Xperia PLAY anatomy class lesson then? What does the flex cable do and what does the screen digitizer do?

they do different jobs
calar714 said:
Alright, how about a little Xperia PLAY anatomy class lesson then? What does the flex cable do and what does the screen digitizer do?
Click to expand...
Click to collapse
the digitizer lets the software know where you pressed on the screen, the ribbon connects the screen and digitizer to the main board of phone

So which one would it be if even pressing the power button, which is a harware button, doesn't respond?

Can anyone help me by giving me the part number I should order? I'm checking eBay but there's at least two options for the same named part... Thanks guys!

Is your phone underclocked while the screen is off?
Sent from my R800x using xda premium

mine has the same problem but i think there's only a dead spot. For example, the numpad place for 4, 5 and 6. Is there any way to solve this other than taking it to a technician? Problem appears at random times also. Thanks in advance!

t3ng3n3ngy3n said:
mine has the same problem but i think there's only a dead spot. For example, the numpad place for 4, 5 and 6. Is there any way to solve this other than taking it to a technician? Problem appears at random times also. Thanks in advance!
Click to expand...
Click to collapse
I think this is a different issue. My entire screen won't turn on even though the phone itself is on.
By the way, my problem has gotten worse. Now it will only turn on (by chance) after I have slid out the gamepad. Grr..

Trygon said:
Is your phone underclocked while the screen is off?
Sent from my R800x using xda premium
Click to expand...
Click to collapse
As far as I know there is no under or overclocking going on. Not unless my ROM does it without me knowing it (Gin2Ics).

Anybody know the name for the flex cable part? Or the part number? Thanks/:cyclops:

So I bought this screen digitizer thinking that it was the problem... and it took forever to get delivered! anyways, I replaced the digitizer and am having the same problem.... :/ and after I changed the digitizer I noticed that the flex cable is actually ripped!! so now I purchased it from here and I'll keep u updated.

Hey thanks so much man. Hope it gets fixed. I want to know how it works for you so maybe I might do the same. It finally died out on me and screen won't turn on at all...

That's exactly what happened to me!

soo.. it finally worked after I changed the flex cable

FRKD said:
soo.. it finally worked after I changed the flex cable
Click to expand...
Click to collapse
That's cool man. Congratulations. I, unfortunately, didn't have the same luck. My phone is out for the count. I now have the sad news of no longer being an Xperia PLAY owner. Sad face.

I'll leave this question opened though, for others who might profit from it! :highfive:

Related

Xperia plays touchscreen

hey there guys and girls,
This is my first post and was just wondering about my xperia plays touchscreen. I bought it almost a year ago and since i got it the problem has been occuring. Its not major dont get me wrong but it can be really annoying when i am texting my frineds. What happens is that i will press a letter then it will just decide to press a bunch if other letters next to them. Also the keyboard will randomly go down so ill end up clicking send and completely wasting a text.
Any help would be great... Thanks xD
Large fingers? lets hope its not a digitizer problem but you did state its been happening since you got the phone. the xperia play does seem to me to be more sensitive to the amount of pressure needed or not needed; or is it just me?
Got used to using swype keyboard on my sgs and haven't used the stock keyboard on the play.
you could try to clear data for the keyboard Settings>Applications>Manage Applications>All>"keyboard"
maybe another keyboard will solve your problem entirely, there are plenty of them on the market/store.
this is just one as there are many
https://play.google.com/store/apps/...xLDEsImNvbS52bGx3cC5pbnB1dG1ldGhvZC5sYXRpbiJd
edit: forgot to mention, if you install this or any other input method you will first need to enable it in Settings>Language & keyboard>"keyboard"
just tick the box next to the keyboard and it will give you a prompt; read>OK
then say in messaging just press and hold on the text input field and select input method>select keyboard you want to use
also, when your keyboard disappears for whatever reason or doesn't show when needed you can press and hold the menu button for a few seconds to bring your keyboard up or make it go away.
I pulled off the screen protector and that seemed to fix it for me.
i've been having the exact same problem, it seems to occur mostly when my phone is charging or when it's too warm. Didn't bother sending it back though, but yes, it can be verry annoying when trying to text
Don't worry, its a standard Sony Ericsson issue. Usually occurs when the device overheats.
Reboot or look into ROM flashing and the problem will be resolved
Sent from my Xperia Play using xda premium
Mine does that when there's moisture on the screen, or when plugged into the charger. I've found typing to be much less annoying in wet conditions when using Swype.
Dry off your screen often enough and it should help. Removing the anti-shatter film (which is next to useless anyway) also makes a difference.
Sent from a parallel universe
Welcome to XDA!
Try solutions posted above.
If You ever need to test any piece of hardware on your phone, try accesing serice menu by typing this code in Dialler:
*#*#7378423#*#*
From there You can access Service tests menu and test Your Touch Screen/Earphone/Display just to mention a few.
Also screen protector isn't any good for me, standard keyboard is too small and stock firmware is to laggy to type messages. Solution is easy if You are ready to give your phone a boost by flashing it as mentioned by someone else above.
Wow, there is a great amount of different anwsers
I remember that someone on these forums said that Xplay has problems with multitouch regonizing (or something)
Basicly, the touch points wont reset unless you do something (i dont remember what)
Personaly, i just press powerbutto to "shut down" my screen, press main menu butto and open the lock, its all back to normal
EDIT: wait few seconds (like 5 or so) before you reopen the screen
i'm having a similiar problem, i charged my phone with 5v a couple times, so the last week, the touchscreen doesn't work. sometimes it does, it has been abit tricky. it like works sometimes, with an effort of constantly mashing the screen (with swipes and presses), but the last 24 hours, it's been practically dead. every other part of the phone works, like LED, pad controls, speaker, etc etc, just touchscreen is dead... any solution, methods?
Maison Looi said:
i'm having a similiar problem, i charged my phone with 5v a couple times, so the last week, the touchscreen doesn't work. sometimes it does, it has been abit tricky. it like works sometimes, with an effort of constantly mashing the screen (with swipes and presses), but the last 24 hours, it's been practically dead. every other part of the phone works, like LED, pad controls, speaker, etc etc, just touchscreen is dead... any solution, methods?
Click to expand...
Click to collapse
Broken digitizer maybe?
Sent from a parallel universe
captain67 said:
Broken digitizer maybe?
Sent from a parallel universe
Click to expand...
Click to collapse
how would one go about fixing this?
captain67 said:
Broken digitizer maybe?
Sent from a parallel universe
Click to expand...
Click to collapse
if so, replacement is easy right?
same time is, sometimes it's been working and sometimes not...
bigcez74 said:
how would one go about fixing this?
Click to expand...
Click to collapse
Honestly, I have no idea. I just know that the digitizer is what makes the touch screen work, and that there have been xda users buying them for replacement parts before.
Sent from Asgard
I have been getting this problem when coming in from outside. I can hold my finger about 1cm above the touchscreen and it will type random letters as well. Seems to be affected worse in bottom left hand corner for me. It settles back down after a while of being indoors. Its really weird though.
Sent from my R800i using Tapatalk
simacca said:
I have been getting this problem when coming in from outside. I can hold my finger about 1cm above the touchscreen and it will type random letters as well. Seems to be affected worse in bottom left hand corner for me. It settles back down after a while of being indoors. Its really weird though.
Sent from my R800i using Tapatalk
Click to expand...
Click to collapse
That's because the difference in temperature and humidity causes condensation to gather on the screen, temporarily. Capacitive touch screens work by conducting electricity, and moisture is conductive.
Sent from Asgard
captain67 said:
That's because the difference in temperature and humidity causes condensation to gather on the screen, temporarily. Capacitive touch screens work by conducting electricity, and moisture is conductive.
Sent from Asgard
Click to expand...
Click to collapse
Ahh, I see. That makes sense. I took the factory installed screen protector today as well. I'm hoping this will help too.
Sent from my R800i using Tapatalk

unlock/power button

hi guys just recently my one x started playing me up. when i press power button to unlock it dont always unlock the screen, sometimes takes few presses, anybody else found this issue?
ive done a reset on phone to
Yes, I believe it responds differently depending on which side you press it from. If your finger is coming from the back of the phone and is not sufficiently strong, it sometimes does not register a press (my guss is because it is sloped). But whenever I do a direct strong press, it always responds.
Philalethes said:
Yes, I believe it responds differently depending on which side you press it from. If your finger is coming from the back of the phone and is not sufficiently strong, it sometimes does not register a press (my guss is because it is sloped). But whenever I do a direct strong press, it always responds.
Click to expand...
Click to collapse
mines ****ed then , as no matter where i press it sometimes it dont work, back to vodafone, worries me tho as i dropped it when i first had it and marked casing , whether they will say this is the issue, but it aint i no as it was working fine for couple weeks after
I had this in desire. Sent I it in for repair under warranty
Sent from my HTC One X using Tapatalk 2
dan281082 said:
mines ****ed then , as no matter where i press it sometimes it dont work, back to vodafone, worries me tho as i dropped it when i first had it and marked casing , whether they will say this is the issue, but it aint i no as it was working fine for couple weeks after
Click to expand...
Click to collapse
It's possible that the drop could of broke it as you could of cracked the housing for the button slightly and continued use of the button over time the crack got bigger and pushed the button further in the phone, by dropping it you may of reduced the fair wear and tear of the phone.
sent from a powerhouse HTC one X quad core nvidia beast
My hox using 1-2 seconds when I wake it from a deep sleep.
grinder19 said:
It's possible that the drop could of broke it as you could of cracked the housing for the button slightly and continued use of the button over time the crack got bigger and pushed the button further in the phone, by dropping it you may of reduced the fair wear and tear of the phone.
sent from a powerhouse HTC one X quad core nvidia beast
Click to expand...
Click to collapse
i didnt wanna hear this!!
weird tho it only happens if the phones been left alone for a while, if i lock then unlock straight away its fine its when i leave it theres a issue
Mine sometimes does that too. But not consistent though. I assume it's because I'm on a fresh Jelly Bean. Hopefully the latest build would fix this.
I did thought it might have something to do with the button being in an angle also.
Sent from my HTC One X using xda app-developers app
just thought i would mention that i became concerned about basic wear and tear on my power button eventually destroying it, so i tried an app called ultimate on off in the play store. it actually works pretty well, but of course if you want to do a reset or take a screenshot, you do have to use the power button. otherwise, i don't touch that button any more.
after posting about the screen unlock issue. my one x developed massive screen flicker issues screen was hoping all over the place and it was almost like it looked dissovled in places. its gone back to repair,. just hop htc dnt c the little mark and refuse me, although the vodafone paperwork says in perfect condition!!!
Hey dan, it sounds exactly like the problem I've had with my HOX. At first the unlock button did not always respond and then the UI started acting up, flying all over the screen and distort and stuff and finally it just didnt turn on at all anymore.
They HTC lady I contacted said it was hardware related and I highly doubt it has anything to do with you dropping the phone once.
Take a look here: http://forum.xda-developers.com/showthread.php?t=1745886
dan281082 said:
weird tho it only happens if the phones been left alone for a while, if i lock then unlock straight away its fine its when i leave it theres a issue
Click to expand...
Click to collapse
I had this problem with a custom kernel. The phone entered something called deep sleep if i recall correctly. This made me press the power button multiple times before it would wake, but only if the phone hadn't been used for a while.
NorteX said:
I had this problem with a custom kernel. The phone entered something called deep sleep if i recall correctly. This made me press the power button multiple times before it would wake, but only if the phone hadn't been used for a while.
Click to expand...
Click to collapse
its all new and i suppose we have to accept some initial teething issues, but my desire never did!
I had this issue and it seems to me that it actually is the blank screen of death issue
Check that thread out guys
Sent from my HTC One X using xda app-developers app
It sometimes happen to me when you try to unlock my phone right after you lock it (pressing the lock button to lock the screen then pressing the lock button to unlock). I don't know if its the same issue that you are having though.
My power button is extremely weak. almost no travel at all.. unfortunately my friends HOX is decent movement so i guess mine is just spanked
Did you meant Awesome On Off? I just tried it and so far so good. Its not perfect but it works for now. I guess its pretty cool how the phone automatically turns on when you tilt it at a certain angel.
Sent from my HTC One X using xda app-developers app
when it happened to me, to ensure it wasn't the power/lock button, I installed a kernel with sweep to wake, and when I tried sweeping to wake, the problem repeated itself.
maybe you guys could try that to differentiate between a problem in the display or the actual button. That is...if you're rooted.
Otherwise, you might as well take it to the repair
so apparently vodafone have "exchanged" my phone whether that means new or refurb time will tell!!

SO FRUSTRATED. New LCD installed, black screen issue.

Hey guys how are you!
So my beloved evo's lcd broke and i just replaced it today. The strangest thing is happening.. the screen turns on fine, but once I turn it off, it wont turn back on. The three buttons at the bottom light up and the screen, i can tell, turns on. But I cant see the UI. It is definitely not a software issue and I have tried reseating the ribbon cable multiple times. What the hell? Is my evo too old? only way i can make it work is with a reboot which is super annoying.
I have one with a shattered screen I will be replacing soon. If my memory serves me correctly there are several different types of ribbon sizes. Hopefully that is not your issue. I would suggest using a bright light and looking into the female receptacle (no dirty jokes please) and make sure that nothing is bent or twisted. Also check cable that none of the connections are not chipped.
Not sure if this will help but it is worth a shot. Other than that I am not sure what could be wrong.
Peace,
Love, and
Happiness
Edit: well fine honda but just one and you have to promise that it will be clean
jlmancuso said:
I have one with a shattered screen I will be replacing soon. If my memory serves me correctly there are several different types of ribbon sizes. Hopefully that is not your issue. I would suggest using a bright light and looking into the female receptacle (no diery jokes please) and make sure that nothing is bent or twisted. Also check cable that none of the connections are not chipped.
Not sure if this will help but it is worth a shot. Other than that I am not sure what could be wrong.
Peace,
Love, and
Happiness
Click to expand...
Click to collapse
Oh come on just one joke... that was too funny...
But on topic yeah check all connections...
Sent from my PC36100 using xda app-developers app
hondafreak513 said:
Oh come on just one joke... that was too funny...
But on topic yeah check all connections...
Sent from my PC36100 using xda app-developers app
Click to expand...
Click to collapse
The screen turns on fine. Its something I've never seen or heard about.
Well what caused the problem in the first place? Did ir just stop working or was it an innocent victim lacking the proper protective coverings?
Either way there could be more hardware problems than your screen. Give this a try and tell me what happens. Plug your phone into the charger, if nothing happens with the screen try connecting to your pc, and if still nothing try a rom that has the volume keys to wake aokp/cm are a couple that I know have that option.
If that doesn't work I will see what else I can think of.
jlmancuso said:
I would suggest using a bright light and looking into the female receptacle (no dirty jokes please)
Click to expand...
Click to collapse
This is XDA, not gynecology.com
I like to break stuff!
-EViL-KoNCEPTz- said:
This is XDA, not gynecology.com
I like to break stuff!
Click to expand...
Click to collapse
Too bad it won't let me give you two thanks for that one.
I would suggest using a bright light and looking into the female receptacle...[/QUOTE said:
of course if you can't find the receptacle, you'll want to take hold of the dongle and have it cough a couple of times...let us know the outcome, please!
But seriously, so is this what happens?
You turn on the device. Powers up ok. You can see the screen. Then what? How long till it disappears? Are you doing anything when this happens? Can you unlock the phone and see the desktop? How do you know the screen turns on fine? What exactly is giving you this impression?
Sounds to me like another broken lcd. Do you have another phone you can swap out the mainboard and help isolate the problem: mainboard or lcd/digitizer/connectors.
Click to expand...
Click to collapse
mabulok said:
of course if you can't find the receptacle, you'll want to take hold of the dongle and have it cough a couple of times...let us know the outcome, please!
But seriously, so is this what happens?
You turn on the device. Powers up ok. You can see the screen. Then what? How long till it disappears? Are you doing anything when this happens? Can you unlock the phone and see the desktop? How do you know the screen turns on fine? What exactly is giving you this impression?
Sounds to me like another broken lcd. Do you have another phone you can swap out the mainboard and help isolate the problem: mainboard or lcd/digitizer/connectors.
Click to expand...
Click to collapse
It powers up fine and then as soon as the screen turns off (either manually by me or by timeout), it will not turn back on. The screen powers up, the lights at the bottom turns on but its a very dark grey screen. And as you said, isolating the problem would be easy if I had another mother board. I have another one with a wide flex cable IDK if should request a replacement or if i should get a more expensive, OEM LCD.
Ok questions for you.
Stock/rooted
S-on / off
Rom/kernel combo
Min/max governor
Oc/Uv
Everything thing else works
Power button (I say yes)
Volume +/-
All 4 screen buttons
All points of screen responsive
If your on a rom that supports volume wake try it
Auto brightness off/on
jlmancuso said:
Ok questions for you.
Stock/rooted
S-on / off
Rom/kernel combo
Min/max governor
Oc/Uv
Everything thing else works
Power button (I say yes)
Volume +/-
All 4 screen buttons
All points of screen responsive
If your on a rom that supports volume wake try it
Auto brightness off/on
Click to expand...
Click to collapse
I did my research, man. Literally tried everything. Its not software, no setting can fix it.
Think it could just be an issue with waking? The lights coming on but just a dark gray screen has happened to me with several ROMs. Bumping up the minimum CPU speed a notch or 2 usually solves it.
I asked the seller and he said it is not oem. Do you guys think it makes a difference and if I should suck it up and buy OEM?
Six6tring said:
Think it could just be an issue with waking? The lights coming on but just a dark gray screen has happened to me with several ROMs. Bumping up the minimum CPU speed a notch or 2 usually solves it.
Click to expand...
Click to collapse
That's what I though at first. Hours of tweaking and research and I figured it cant be a software issue.

Bricked, turning off after 5 seconds, WTF?

Hello folks!
My girlfriend's phone is maybe bricked, I'm not sure, and I don't think we can use the word bricked, because it just happened whitout flashing or attempting anything, she was just charging it and it shut off.
The device vibrates and boots when you put in the battery, but it just keep going for like 5 seconds after the vibration,
I mean, you put in the battery ...(Vibration)... 1.... (Samsung logo)...2...3...(S3 logo)....4....5....(black screen forever!)
It just does that, no bootloop, no nothing.
And I can't try to turn it on again until I remove and reinstall the battery.
Even if I try to get it in download mode or recovery, It just turn off after 5 seconds!
I tried different batteries also.
Have anoyone experienced something similar?
Could be sds, sudden death syndrome. It's well documented all over. The power button fails and it's considered a manufacturer defect. Take it to sprint and they should replace it for free.
metalfan78 said:
Could be sds, sudden death syndrome. It's well documented all over. The power button fails and it's considered a manufacturer defect. Take it to sprint and they should replace it for free.
Click to expand...
Click to collapse
Yeah! It must be that, I just started trying with my S3 keeping the power button pushed and it does the same thing.
I'm not on Sprint anymore, I'm not even in USA.
Is there any way to fix it?
Cleaning it maybe?
Replacing the switch? (I'm watching some switches being sold on ebay)
I also work on a factory where we work with SMT electronic devices so there's a lot of equipment for repairing it.
Compressed air might fix it, and I believe you can replace it with a little patience.
metalfan78 said:
Compressed air might fix it, and I believe you can replace it with a little patience.
Click to expand...
Click to collapse
That's what I was thinking, tonight I'm going to use some alcohol and compressed air and see if that works.
And if that doesn't work, I'm buying the replacement and there's a lot of people here who are specialized in SMT and who can help me.
Thank you dude, I'm maybe reporting tomorrow
Damian8a said:
That's what I was thinking, tonight I'm going to use some alcohol and compressed air and see if that works.
And if that doesn't work, I'm buying the replacement and there's a lot of people here who are specialized in SMT and who can help me.
Thank you dude, I'm maybe reporting tomorrow
Click to expand...
Click to collapse
I think this just happened to me... did you have any success cleaning/fixing your GS3?
imekul said:
I think this just happened to me... did you have any success cleaning/fixing your GS3?
Click to expand...
Click to collapse
No, cleaning it with alcohol and compressed air didn't worked, I changed the power switch and it worked pretty well... for like a day or two and then It keep happening the same.
Right now a friend of mine who works on a cellphone refurbishing factory is working on it, I hope he can fix it.
What's happening to your S3 exactly?
This happened to me a few months ago and it turns out my power button was stuck. So what I did is I held the phone perpendicular to a table (power button side) a few inches above the table and with moderate force, slammed the phone on the table and after a few tries, it turned on as usual. Just be gentle with it. I hope this helped.
Sent from my SPH-L710 using xda app-developers app
succumbtothegreater said:
This happened to me a few months ago and it turns out my power button was stuck. So what I did is I held the phone perpendicular to a table (power button side) a few inches above the table and with moderate force, slammed the phone on the table and after a few tries, it turned on as usual. Just be gentle with it. I hope this helped.
Sent from my SPH-L710 using xda app-developers app
Click to expand...
Click to collapse
I actually tried that, and it works, but It's just like a temporal fix, if you keep using the power button it's gonna happen again eventualy.
Thanks ayway dude!

power button

Hi im having some trouble on my sgh i747. for a while the power button hasd been acting kind of glitchy, meaning that when i pressed it, it would turn on and off a few times, and all of a sudden it turned off and wont trun back on. It is acting as though someone is holding down the button constantly. should i replace just the button, or should i change the enitire motherboard. Or is there a way i can fix this without spending money. and if it comes to me having to change the motherboard, could you please advise me on a good website for geniuine parts. Thanks.
Had the same issue.. Bought new switches from eBay.. Searched YouTube for the how.. And while waiting opened it up and destroyed the power button. Booted using recovery, then downloaded screen off app. It's a work around until the new switch arrives
Sent from my SAMSUNG-SGH-I747 using XDA Premium 4 mobile app
electroau said:
Had the same issue.. Bought new switches from eBay.. Searched YouTube for the how.. And while waiting opened it up and destroyed the power button. Booted using recovery, then downloaded screen off app. It's a work around until the new switch arrives
Sent from my SAMSUNG-SGH-I747 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
So do you think changing the power button in my case, would resolve my issue?
From my research.. Yes.. It seems to be a common problem
Sent from my SAMSUNG-SGH-I747 using XDA Premium 4 mobile app
rkant18 said:
Hi im having some trouble on my sgh i747. for a while the power button hasd been acting kind of glitchy, meaning that when i pressed it, it would turn on and off a few times, and all of a sudden it turned off and wont trun back on. It is acting as though someone is holding down the button constantly. should i replace just the button, or should i change the enitire motherboard. Or is there a way i can fix this without spending money. and if it comes to me having to change the motherboard, could you please advise me on a good website for geniuine parts. Thanks.
Click to expand...
Click to collapse
This is going to sound strange however it worked for me. I bought a G3 on eBay at a really good price to be used to play with flashing ROMS. The phone supposedly was acting as you describe. It was also supposed to have some slight water damage. When I received it, it seemed to be working ok. However I soon started experiencing the same symptoms as you. I did some Google searching and found a YouTube video with a solution that strangely enough happened to work for me. The solution was to rap the power button against the edge of a table or chair a few times. Did that and now the power button works. It has been working now for about four months. I now have a backup phone for a $115 investment.
poppo101 said:
This is going to sound strange however it worked for me. I bought a G3 on eBay at a really good price to be used to play with flashing ROMS. The phone supposedly was acting as you describe. It was also supposed to have some slight water damage. When I received it, it seemed to be working ok. However I soon started experiencing the same symptoms as you. I did some Google searching and found a YouTube video with a solution that strangely enough happened to work for me. The solution was to rap the power button against the edge of a table or chair a few times. Did that and now the power button works. It has been working now for about four months. I now have a backup phone for a $115 investment.
Click to expand...
Click to collapse
Ive tried that but still no luck. Maybe I am not hitting hard enough

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