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I have been having this problem for what seems like a few weeks now, but it has gotten worse over the past week or so. I rooted my Inc and have flashed a few roms to test them out ( got most from Rom Manager as I was told those are pretty reliable ). I have this issue that seems to be pretty constant now, I will be using my phone, like downloading an app from the market or listening to music and I will pop into google maps to get directions or see where my latitude friends and family are, and poof! my phone reboots, then it goes into a boot loop and doesn't usually fix itself until I pull the battery. I do notice that the battery gets pretty hot at the same time. If I pull the battery and keep it out till it cools, it will usually fix the issue for a short time... but then it happens again ( no matter what rom I am running) Someone told me the radio may be causing this, anything to that ?
I am currently running Redemptive R-EVO-lution 1.6
Ver 2.2
Baseband Ver.
2.15.00.07.28
Kernel Ver.
2.6.32.15-gb7b01d1
htc-kernel(at)and18-2#1
Build Number
3.21.605.1 CL231334 release-keys
Browser Ver.
Webkit 3.1
Pri ver.
1.28_002
Prl
52011
Eri Ver.
5
Any suggestions or help, would be great.
Thanks!
Steve
I don't know a whole lot about android but I do know most devices have builtin failsafes when it comes to batteries. So, your battery may be the issue here and not the device itself. If you know someone else with an incredible then try to trade batteries for a day. If the problem doesn't repeat, or even starts happening on the other device then you know you have a defective battery.
Other than that, you'll have to wait for someone more knowledgeable than I to give you their thoughts. Good luck.
Sent from my SCH-I500 using Tapatalk
Install something to view your battery heat you may be over heating it
Sent from my Incredible using XDA App
will do
Is there an app you'd recommend for the battery app heat ?
pulling info will heat the phone...use setcpu it checks for battery temp and displas it on the widget... do you have GPS on? any downloads over 3g tend to heat the phone a bit too..as does anything that uses the GPS....
check your phone usage and see if anything looks out of whack, maybe an app that is drawing a lot of battery etc...
you can flash back to the stock rooted 2.2 and see if that does the same thing....i'm running the desire rom with adrynalyne SSUV kernel and phone is steady at 95*
Installed setcpu... will keep an eye on that for the next 24 hours and see what happens. Do you have any recommendations on profile settings in setcpu ? Thanks again for the help.
-Steve
I was having the exact same issues, and thought it was heat for the longest time as well.
Digging around online, I found that my issue was related to the phone switching towers on a low signal. It seems that there may have been a bad batch of phones in there with this problem - because I found a LOT of examples when I looked for them.
Anyway, I had it replaced by Verizon and it's been great ever since. It hasn't rebooted on me once. Maybe you are having the same issue.
The actual answer
All deference to the prior posters, but SetCPU has nothing to do with it.
I had this as well on my first Incredible (I am on #3). As the above poster indicated, there IS a problem with the earlier batches of Incredibles. They were built with faulty hardware radios. As they struggle to compensate to find a signal, they heat. Once they hit a point, they reboot. Mine would go into a reboot loop between 4-13 times before actually booting, and it would virtually never go into custom recovery (at least not unless it was off for a while).
You do not need a new kernel, you do not need SetCPU, you do not need a battery checker ... you need to call Verizon, tell them your phone gets super hot even with no use, and enters a reboot loop. They will send you a refurb (I received a refurb with a pre-blown speaker) and you will enter refurb-hell until you get one that works.
I really appreciate your input, I put setcpu on my DInc. and have it set to drop the CPU to 600 if the battery temp hits 100, has been like that all day and so far, it hasn't rebooted once. If the problem continues, I will have to goto verizon and play the refurb game, but i HATE the refurb game and like so many of us, I NEVER win the first few times I play.
11RJB, what did you look up specifically to find out about the bad batch of phones??
Thanks again guys/girls
11RJB said:
I was having the exact same issues, and thought it was heat for the longest time as well.
Digging around online, I found that my issue was related to the phone switching towers on a low signal. It seems that there may have been a bad batch of phones in there with this problem - because I found a LOT of examples when I looked for them.
Anyway, I had it replaced by Verizon and it's been great ever since. It hasn't rebooted on me once. Maybe you are having the same issue.
Click to expand...
Click to collapse
Did you revert the phone back to stock and unrooted?
You are few to do with your phone as you see fit but please understand you are now throwing a software band aid over a known hardware problem.
respect your suggestion
jdmba said:
You are few to do with your phone as you see fit but please understand you are now throwing a software band aid over a known hardware problem.
Click to expand...
Click to collapse
If I did choose to bring the phone back to verizon, I would need to unroot it and put it back to stock 2.2 with sence, right ? Is the OTA rom out there anywhere ? I am not trying to argue with you, just trying to avoid dealing with the nards at the verizon store... LOL
-Steve
Yes
There are so many threads out on XDA on unrooting an Incredible for warranty return that I weep a little bit. A little searching will bring them up. I too did NOT want to enter refurb hell, but when the phone would become unusable for hours (usually later in the day) because of the heat, I had little choice.
So you had to go through a few exchanges to get a good unit, right?
Now on my 3rd DInc: ( still playing the refurb game.... this sux
Sent from my ADR6300 using Tapatalk
rockinr6 said:
I have this issue that seems to be pretty constant now, I will be using my phone, like downloading an app from the market or listening to music and I will pop into google maps to get directions or see where my latitude friends and family are, and poof! my phone reboots, then it goes into a boot loop and doesn't usually fix itself until I pull the battery. I do notice that the battery gets pretty hot at the same time. If I pull the battery and keep it out till it cools, it will usually fix the issue for a short time... but then it happens again ( no matter what rom I am running) Someone told me the radio may be causing this, anything to that ?
Click to expand...
Click to collapse
Even though I don't own an Incredible, I have the exact same issue with my Desire. I was thinking of going for an Incredible S. Anybody experienced any such issues with Incredible S? I bought my Desire around Q3 of 2010.
I seem to be having an issue with my phone overheating and rebooting. It seems to happen consistently when using navigation or when playing games (I'm hooked on Gem Miner). Always at an inopportune time. To me this seems like a result of bad hardware or something but is it possible that rooting and installing ROMs like CM7 or Kingdom Stock Sense?
I bought my phone at Best Buy and ended up getting the warranty, so assuming I can revert the phone back to stock, I should be able to get this covered under warranty. Right?
My phone gets hot when under stress, but that's totally normal. But for it rebooting, that could mean bad hardware. What rom are you on? Some roms will run hotter than others.
Sent from my HTC Incredible
Well how it is it getting before it reboots? I think at 119F it will reboot/shut off and flash the LED. Seems like kernels can also impact heat, as well as custom undervolting mods.
TheWhiteBandito said:
My phone gets hot when under stress, but that's totally normal. But for it rebooting, that could mean bad hardware. What rom are you on? Some roms will run hotter than others.
Sent from my HTC Incredible
Click to expand...
Click to collapse
I was using CM7 for a while (pre-7 and up to 7.0.3) and recently tried Kingdom Sense. Under both of those I could only get a few moments of navigation before it would just completely shut down.
I actually just restored the stock ROM (though I'm still running S-OFF) and it doesn't seem to be overheating anymore. I guess I'll have to see what happens. It would totally suck if I am forced to stay on the stock experience after having been rooted/ROM'd for so long...
k_nivesout said:
Well how it is it getting before it reboots? I think at 119F it will reboot/shut off and flash the LED. Seems like kernels can also impact heat, as well as custom undervolting mods.
Click to expand...
Click to collapse
Hot enough that it's shutting down. I couldn't tell ya specifically.
k_nivesout said:
Well how it is it getting before it reboots? I think at 119F it will reboot/shut off and flash the LED. Seems like kernels can also impact heat, as well as custom undervolting mods.
Click to expand...
Click to collapse
Its higher than 119F. Mine hit 122F the other day and didn't reboot, unless the safety shut off didn't kick in on mine. Don't think it is much higher than that though before it does.
I had heard it shuts down at 119 but my phone hasn't ever gotten that hot. I've only managed to get it up to about 114, that was multitasking and charging, overclocked to 1113.
When it reboots, do you get 5 vibrations and then the indicator flashes green until you pull the battery? If so, you are starting to have serious problems.
This thread helped me recover my Incredible..
http://forum.xda-developers.com/showthread.php?t=982454
I had mine at 120F the other day loading a new rom and no shut off
Sent from my Incredible using XDA Premium App
Mine gets hot when using wireless tether.
jetsaredim said:
I was using CM7 for a while (pre-7 and up to 7.0.3) and recently tried Kingdom Sense. Under both of those I could only get a few moments of navigation before it would just completely shut down.
I actually just restored the stock ROM (though I'm still running S-OFF) and it doesn't seem to be overheating anymore. I guess I'll have to see what happens. It would totally suck if I am forced to stay on the stock experience after having been rooted/ROM'd for so long...
Click to expand...
Click to collapse
I'm leaning toward a hardware issue. The reason I say that is because I'm using CM7.0.3 and Chad's Incredikernal and when I use navigation I also connect my car charger and have never had a heat issue nor any reboots. I drove from SC to FL back in Feb and had navigation running the whole time.
Yea, I'm thinking its a hardware issue. I just downloaded Cut the Rope and can consistently get it to reboot/overheat after about 10-15 min of play. Only problem is that I'm not sure if the geniuses at the Best Buy warranty center will notice the S-OFF or not and if so how do I revert that when I don't have CWM on my phone anymore...?
jetsaredim said:
Yea, I'm thinking its a hardware issue. I just downloaded Cut the Rope and can consistently get it to reboot/overheat after about 10-15 min of play. Only problem is that I'm not sure if the geniuses at the Best Buy warranty center will notice the S-OFF or not and if so how do I revert that when I don't have CWM on my phone anymore...?
Click to expand...
Click to collapse
You can get S-On by using the "S-On" tools by unrevoked, Don't think I can post links just yet but you can copy/paste the URL below, it should help guide you.
unrevoked.com/rootwiki/doku.php/public/forever
Scroll down to the bottom of the page and you should see a FAQ section.
How can this be removed or undone if I need to take my phone in for service?
Download the latest ''S-ON'' tool to a temporary location and follow the installation instructions above to run it. Once your phone is S-ON, you may lose root permanently if you install an official update
The link to the S-On tool can be found at the URL above, I copied/pasted so you would know what to look for.
fLaWx said:
You can get S-On by using the "S-On" tools by unrevoked, Don't think I can post links just yet but you can copy/paste the URL below, it should help guide you.
unrevoked.com/rootwiki/doku.php/public/forever
Scroll down to the bottom of the page and you should see a FAQ section.
How can this be removed or undone if I need to take my phone in for service?
Download the latest ''S-ON'' tool to a temporary location and follow the installation instructions above to run it. Once your phone is S-ON, you may lose root permanently if you install an official update
The link to the S-On tool can be found at the URL above, I copied/pasted so you would know what to look for.
Click to expand...
Click to collapse
I assume you're not completely an expert in this matter, but let me see if I get this right... I have to go back to having CWM on my phone so I can apply the S-ON zip and then re-run the stock recovery to get back to complete 100% stock. Sound right? I wouldn't even consider it if I didn't think there was a slight chance that I'd get flagged on the warranty review for having S-OFF set. I don't want them to have any reason to deny my getting a new phone.
Hi - long time lurker, barely ever post, but I'm gonna chime in here.
My DInc also reboots, and it is warm to the touch when it does happen. Don't know how hot though sry. I've been rooted since November, but haven't installed a Custom Rom, just removed bloat, and added some other useful tools. The biggest change I've made was changing the fonts. I don't over/under clock either (it runs just fine for me). My reboots seem to be increasing in number. At first it would be once a month, then a few times a week, and now a couple times a day.
Sometimes, my phone will reboot just once, and then continue to work. Sometimes 2-3x in a row, and then continue to work or not. Sometimes, it just vibrates 5x quickly, and then is locked (LED flashes), and the only way to recover is to pull the battery and start over.
Seems to happen MOSTLY around certain times of day - 4:30-6pm when I'm on my way home from work (no, not using my phone, but it happens anyway), and around lunchtime (again, not using it, or if I am it's barely). Other times it happens too - but really randomly. I'm ruling out different apps that might be triggering it, but don't think that's the issue.
QUESTION - if it is heat related, and the phone is supposed to go into shut-down mode at 119*, but seems to be different temps for everybody, could it be the thermostat? Could it be registering a false temp reading and think it needs to shut down? Has anyone explored this?
I'm not an engineer, or even a programmer, but I like to play one on TV. Thx
Oh - I forgot to add this:
There have been times when it would reboot, and I've placed my phone and battery (removed from phone) on the vents of an airconditioner, or even sitting on a frozen ice pack (the kind for a cooler) and it would still happen afterwards. To the touch, my phone would be cold, not freezing, but cold. Seriously lower temp than what it was when it was very warm to the touch...
I'm definitely with you on the first scenario. I just brought it to my local Best Buy where I bought it (with warranty) and they sent it off and gave me a loaner DInc to use till mine's repaired. They said, if they can't repair it, they'll give me a DInc2 as a replacement since the Dinc1 is "backordered" (aka not being carried).
jetsaredim - I was able to get a replacement DInc sent to me overnight (free!). My first replacement had a faulty USB port, so I couldn't charge my phone. I have 'another' DInc being sent to me now. Other than the faulty USB port, I haven't had any overheating issues so far (knock on wood).
First phone manufactured in June 2010
First replacement phone, manufactured in April 2010, and remanufactured June 2011 (via ##7764726)
I just got my replacement Incredible today. I just tested my original phone again by watching 15 minutes of video on youtube and BANG!!!!!!!!!! It rebooted as usual. Screen and battery get very warm. The reboots seem to happen when watching videos online or offline, playing games for 10 to 15 minutes, browsing the web for 15 to 20 minutes, using Google Maps with or without charging at the same time, and charging and talking on the phone at the same time. Well, I'm sending back the original and hoping that the replacement doesn't fail me. Glad that I swapped it just before the manufacturer warranty was up.
Have had the Dinc since week one. 100% stock - have not rooted (yet) and stock battery - in the past month it has 'overheated" and rebooted twice. Never happened before. Both times while using navigation and charging. Could it simply be the battery? It's not holding a charge like it used to too which also makes me wonder about the battery.
I've found a ton of info regarding Evo 4g's rebooting due to heat, but none similar to my situation. My phone will shutdown at relatively low temps (39C or so) and will not boot until I cool it with a fan or by placing it over an AC vent. It will shutdown and the battery LED will blink green.
This happens when underclocked and when running at stock frequencies - and more often when the ambient temperature is high. Weird, because the phone barely feels warm to the touch...friend's phones feel much hotter, but do not have this issue.
HW003 refurb
Evo Deck 1.3
Savaged Zen 2.2.1 BFS SBC
Happens with other roms/kernels as well. I've had the phone since March, but this behavior started only a couple of weeks ago. Ideas?
Braneless said:
I've found a ton of info regarding Evo 4g's rebooting due to heat, but none similar to my situation. My phone will shutdown at relatively low temps (39C or so) and will not boot until I cool it with a fan or by placing it over an AC vent. It will shutdown and the battery LED will blink green.
This happens when underclocked and when running at stock frequencies - and more often when the ambient temperature is high. Weird, because the phone barely feels warm to the touch...friend's phones feel much hotter, but do not have this issue.
HW003 refurb
Evo Deck 1.3
Savaged Zen 2.2.1 BFS SBC
Happens with other roms/kernels as well. I've had the phone since March, but this behavior started only a couple of weeks ago. Ideas?
Click to expand...
Click to collapse
You have the thermal sensor calibration bug. It's a known issue. Take your phone to a Sprint service center, corporate or independent, doesn't matter. Check it in for "DEVICE KNOWN ISSUE: thermal sensor calibration". They should verify the issues by running Neocore "interactive mode" with ALL the radios on and plugged into a charger. If you have any problems with getting it exchanged let me know.
Thank you!
Unfortunately, I bought my phone on eBay, so I guess I'll just use it until it dies. Thanks for pinpointing my issue though.
Sent from my PC36100 using XDA App
Braneless said:
Thank you!
Unfortunately, I bought my phone on eBay, so I guess I'll just use it until it dies. Thanks for pinpointing my issue though.
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
They can still fix it for 30$ I think
Sent from my PC36100 using XDA Premium App
ckoadiyn said:
They can still fix it for 30$ I think
Sent from my PC36100 using XDA Premium App
Click to expand...
Click to collapse
Correct, and if he doesn't have coverage this also allows him to add it.
Outstanding. Thank you both so much.
I'm certainly willing to pay $30 for repair as I love my phone and I've put a lot of time into it. Perhaps Sprint can fix my twitchy touchscreen as well.
Sent from my PC36100 using XDA App
I had the same issue except mine rebooted at 37 degrees celsius. I did not have insurance with sprint and I bought it at radio shack. Sprint replaced it for free with a reburb. I'm super happy though. Not one issue with the phone. My bad phone was hardware version 3. New phone is version 4. Pretty sure that is a big part of it. Also, my old phone rebooted after 4 minutes on the neocore test and it needs to reboot in less than 30 for a new phone. Sprint and htc know there is an issue and replacing for free with or without insurance.
Sent from my PC36100 using XDA App
My phone is also hw003. I would really like it repaired vs replaced due to the amount of time I've spent configuring the phone.
As long as I keep it cool, it runs great. The phone won't shutdown at 38C so long as I use it lightly, e.g. no games, flashing, or use in high ambient temp rooms or outdoors.
In addition, de-selecting certain options have reduced/eliminated the screen wig-outs; surface dithering off, rotation off, Setcpu uninstalled.
jefferskn said:
I had the same issue except mine rebooted at 37 degrees celsius. I did not have insurance with sprint and I bought it at radio shack. Sprint replaced it for free with a reburb. I'm super happy though. Not one issue with the phone. My bad phone was hardware version 3. New phone is version 4. Pretty sure that is a big part of it. Also, my old phone rebooted after 4 minutes on the neocore test and it needs to reboot in less than 30 for a new phone. Sprint and htc know there is an issue and replacing for free with or without insurance.
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
Sent from my PC36100 using XDA App
Braneless said:
My phone is also hw003. I would really like it repaired vs replaced due to the amount of time I've spent configuring the phone.
Click to expand...
Click to collapse
Repair is beyond the skill level of pretty much anybody. It requires componant level replacement. You are talking surface mount micro soldering which is generally done by robots. You may find someplace that could repair the phone but at a cost of a few new Evo's it's no where near reasonable.
Lokifish Marz said:
You have the thermal sensor calibration bug. It's a known issue. Take your phone to a Sprint service center, corporate or independent, doesn't matter. Check it in for "DEVICE KNOWN ISSUE: thermal sensor calibration". They should verify the issues by running Neocore "interactive mode" with ALL the radios on and plugged into a charger. If you have any problems with getting it exchanged let me know.
Click to expand...
Click to collapse
I printed out the above and took it to the sprint store with me. Came back an hour after dropping my phone off and it was approved for replacement at no charge, phone is over 1 year old and I have no replacement plan or ins. Thanks for your help, I would have trashed it if I did not read your thread
Glad it worked out for you. Nice to see Sprint do something right for a change.
Sent from my PC36100 using XDA App
joefnblow said:
I printed out the above and took it to the sprint store with me. Came back an hour after dropping my phone off and it was approved for replacement at no charge, phone is over 1 year old and I have no replacement plan or ins. Thanks for your help, I would have trashed it if I did not read your thread
Click to expand...
Click to collapse
That's good to hear. It would be much appreciated if you could send the mods a sticky request for my Sprint service and repair policy FACTS thread. Thank you.
hey guys, got my incredible a few months back and love it except for the fact that it keeps rebooting on me about a half a dozen times a day sometimes more. it's rather annoying. i am rooted and have tried a couple different roms including synergy and the new skyraider rom. it still does it running sky-raider. I love the phone i am just annoyed at the constant rebooting when i am browsing the net or watching a movie or something else. i've noticed that the phone itself is getting hot a lot.
also, my battery has been draining really fast after it has been charging all night. like i drive to work 30 minutes away and if i listen to music or online radio the battery drains to like 85-90 percent.
i am up for a upgrade in november so i will probably get a new phone then but I don't want to. i like my incredible. i want to wait until other phones come out. possibly thinking about getting the iphone 4 but I've never owned anything Apple before. always been a htc / android guy.
also, i got the phone used off ebay. if I take it to the store they won't be able to help me or anything like that since it's not under warrent or anything correct? do I just have to suck it up until my upgrade in november?
thanks for the help.
jonmchugh said:
hey guys, got my incredible a few months back and love it except for the fact that it keeps rebooting on me about a half a dozen times a day sometimes more. it's rather annoying. i am rooted and have tried a couple different roms including synergy and the new skyraider rom. it still does it running sky-raider. I love the phone i am just annoyed at the constant rebooting when i am browsing the net or watching a movie or something else. i've noticed that the phone itself is getting hot a lot.
also, my battery has been draining really fast after it has been charging all night. like i drive to work 30 minutes away and if i listen to music or online radio the battery drains to like 85-90 percent.
i am up for a upgrade in november so i will probably get a new phone then but I don't want to. i like my incredible. i want to wait until other phones come out. possibly thinking about getting the iphone 4 but I've never owned anything Apple before. always been a htc / android guy.
also, i got the phone used off ebay. if I take it to the store they won't be able to help me or anything like that since it's not under warrent or anything correct? do I just have to suck it up until my upgrade in november?
thanks for the help.
Click to expand...
Click to collapse
Seriously, dropping 15% after half an hour of streaming anything on that device is amazing performance. It wasn't real hard to completely kill that battery in an hour, frankly. As for the heat, I not only got it so hot it stopped charging a number of times, but I overheated it until it shut off and wouldn't come back on for an hour. That phone would last about 10 hours sitting on a table untouched. I never owned a device that destroyed a battery as fast as the Incredible. It was a useless paperweight most the first month I had it until I got the 3500mAh battery for it.
That said, I doubt Verizon would honor any warranty on it, and even if they did, I wouldn't expect a different device to be any different.
I use the stock Froyo ROM and have never had one random reboot. Also, I use the standard battery most days and get a full day out of them. That's all you can ask out of just about any smartphone.
Friend had nearly the same symptoms, her sd card wasn't fat32; double check yours. Better yet, load a sense ROM, and remove the sd and reformat it. Copy sd contents to/from pc before and after format.
Sent from my ADR6300 using XDA Premium App
ejdavis72 said:
I use the stock Froyo ROM and have never had one random reboot. Also, I use the standard battery most days and get a full day out of them. That's all you can ask out of just about any smartphone.
Click to expand...
Click to collapse
The newest BlackBerry Bold goes about 3 days on a charge.
loonatik78 said:
The newest BlackBerry Bold goes about 3 days on a charge.
Click to expand...
Click to collapse
I always just swap batteries so it's no big deal to me if they get 1 or 3 days of battery life. If I had any interest in Blackberry whatsoever, I would find that interesting.
well i'm constantly getting frustrated with this phone. good thing i have an upgrade on the 21st. i've tried everything. tried 4 different roms. even upgraded to the new 2.3 android gingerbread os and it still reboots constantly. it just rebooted like 3 times with no good results. i think it's a faulty hard ware. I doubt that Verizon will let me upgrade 2 weeks ealier even though my phone is not working. i can't take it anymore. any help would be grealty appreciated. thanks.
Jon
jonmchugh said:
well i'm constantly getting frustrated with this phone. good thing i have an upgrade on the 21st. i've tried everything. tried 4 different roms. even upgraded to the new 2.3 android gingerbread os and it still reboots constantly. it just rebooted like 3 times with no good results. i think it's a faulty hard ware. I doubt that Verizon will let me upgrade 2 weeks ealier even though my phone is not working. i can't take it anymore. any help would be grealty appreciated. thanks.
Jon
Click to expand...
Click to collapse
You must have some bad hardware in there. Have you tried it without the SD card? I have a bad SD card bluescreen my computer before. Just an idea.
Or you could try replacing the battery and seeing if there are any further reboot issues. Your battery is the one constant I observed after reading your initial post.
I'm having the same problem. I've had the phone for over a year and love it. Two months ago I started getting random reboots. I've changed roms, kernels. It seems to happen when it's charging, but it's not limited to that. it happens when using GPS, streaming, and then would become really unstable for a few boots. I've tried capturing
a logcat of it, but it didn't yield anything useful. Also looked at
my last_kmsg and didn't really see anything odd. I've swapped batteries, completely wiped and it still rebooted with no apps installed but stock plus ROM. At this point i'm thinking hardware, voltage problems. Any ideas?
Sent from my ADR6300 using XDA App
pures said:
I'm having the same problem. I've had the phone for over a year and love it. Two months ago I started getting random reboots. I've changed roms, kernels. It seems to happen when it's charging, but it's not limited to that. it happens when using GPS, streaming, and then would become really unstable for a few boots. I've tried capturing
a logcat of it, but it didn't yield anything useful. Also looked at
my last_kmsg and didn't really see anything odd. I've swapped batteries, completely wiped and it still rebooted with no apps installed but stock plus ROM. At this point i'm thinking hardware, voltage problems. Any ideas?
Sent from my ADR6300 using XDA App
Click to expand...
Click to collapse
It's a hardware issue. If yours is still in warranty, go to Verizon and they will swap it out for you. I had the same issue and nothing you can do (changing ROMs, kernels, etc.) will fix it.
I asked this same thing, its an issue with the USB mount or something I can't remember the answer for it, look up my posts and see if you can find the topic where I ask this, or search for 5 times vibrate/ reboot fix for incredible
Also I noticed that the black thing behind the battery, with the esn number, I made an observation that if you have a plastic leafy type of black cover, then I noticed that these incredibles reboot, I've only had 2 phones with a thinner black cover thing, so I'm not sure if this applies to all the thin covers, but I got an incredible now and the black esn cover is more stiffer and harder, so maybe it does have to do with overheating...since my new incredible doesn't ever constantly reboot
Sent from my ADR6300 using XDA App
From everything I've seen and read, it seems like the random reboots point to a bad sector of RAM. I get once I'd say once every 3-4 months, which I won't complain about. But it's never anything rom/kernel/radio related.
Tho someone mentioned the cover where the ESN number is located on the INC under the battery. I have noticed a slight "warping" which I'm absolutely certain is due to heat. Not largely noticeable, but pretty significant nonetheless. I'd take a pic, but only have my INC as a camera lol.
If I use gps in the car, running for 3+ hrs, it will reboot due to overheating. Natural damage control for the phone.
Sent from my ADR6300 using xda premium
Hey I have been noticing a weird issue with my phone.
Ive flashed a few different ROMS to see if it was a specific one or if it is something else. Yes, that didnt work.
I am still having random turn offs which shut the phone down. Whether on it or not it happens at least twice a day.
Does this have something to do with the battery? When i reboot the phone the battery level shows at what it was...
last example I had was 68%. So it wasnt fully dead. I was going to send my phone back but decided to stick it out and maybe a new
battery will work? Any help will be greatly appreciated.
Take your battery out and place it on a flat surface. Try to spin it. If it spins, it's time to replace it.
Sent from my SPH-D710 using xda premium
Try a stock rom for a few days if the battery seems fine. My phone has the sleep of death issue with various jellybean AOSP based Roms.
deviouskind said:
Hey I have been noticing a weird issue with my phone.
Ive flashed a few different ROMS to see if it was a specific one or if it is something else. Yes, that didnt work.
I am still having random turn offs which shut the phone down. Whether on it or not it happens at least twice a day.
Does this have something to do with the battery? When i reboot the phone the battery level shows at what it was...
last example I had was 68%. So it wasnt fully dead. I was going to send my phone back but decided to stick it out and maybe a new
battery will work? Any help will be greatly appreciated.
Click to expand...
Click to collapse
One thing I've noticed. My Battery will get extremely hot. I'll pull the battery, wait for 5 min, put the Battery back in and will be able to proceeded.
Just my $.02 worth
It's certainly the battery, only fix is to replace it.
Happens to me once every other day. Not a big problem just take out the battery and replace it back in.
I'm about to change the rom temporarily from goodness to blu kuban to see if it continues.
If it does then it has to be a battery issue at least on my end...
Sent from my SPH-D710
Time for a new battery.
Pp.
Sent from a jelly bean shooting Epic. In your eye ....... phone.
Battery issue with Galaxy SII
The shutdown issue seems to be inherent in many SII regardless of carrier. I have had this problem with my Sprint phone since new. It has been exchanged twice thus far but the problem continues. Samsung will tell you to do a factory reset. DONTdo it. It will not fix the problem.
It is NOT the battery in most cases.
It seems to be OS related. I have cleaned the battery contacts; not charged unless below 20%; unchecked the Power Saver and Optimization functions; and did a factory reset without loading in any additional apps for awhile. Nothing stopped it from shutting down.
I was able to prevent shutdown for about a two week period by not charging it until it went below 20%.
I did notice that my RAM consumption was over 60% prior to the phone acting up.
Could it be a memory issue?
Thus far, I have not received any real support from Samsung or Sprint. The Galaxy SII is one of the few phones that cannot be run through a diagnostc test by Sprint. If you have warranty coverage, they will replace it but I can almost guarantee the problem will beda plague to the new one.
If anyone has found a solution to this shutdown thing, I would love to know it. Right now, I check my phone status very often throughout the day to see whether it is one or not.
:crying:
qanda said:
The shutdown issue seems to be inherent in many SII regardless of carrier. I have had this problem with my Sprint phone since new. It has been exchanged twice thus far but the problem continues. Samsung will tell you to do a factory reset. DONTdo it. It will not fix the problem.
It is NOT the battery in most cases.
It seems to be OS related. I have cleaned the battery contacts; not charged unless below 20%; unchecked the Power Saver and Optimization functions; and did a factory reset without loading in any additional apps for awhile. Nothing stopped it from shutting down.
I was able to prevent shutdown for about a two week period by not charging it until it went below 20%.
I did notice that my RAM consumption was over 60% prior to the phone acting up.
Could it be a memory issue?
Thus far, I have not received any real support from Samsung or Sprint. The Galaxy SII is one of the few phones that cannot be run through a diagnostc test by Sprint. If you have warranty coverage, they will replace it but I can almost guarantee the problem will beda plague to the new one.
If anyone has found a solution to this shutdown thing, I would love to know it. Right now, I check my phone status very often throughout the day to see whether it is one or not.
:crying:
Click to expand...
Click to collapse
What rom/build are you on? Rooted?
Your problem isn't a common topic here unless your running experimental nightlys or doing a bad flash/install or your battery is no good.
I have two Epics since 10/2011 and have never encountered this condition. We did replace the batteries on both phones in 12/12 because of rapid discharges, going from 90% to 50% after a reboot or running a system heavy app like browser, camera, or YouTube.
Other than that all we do is use and charge when necessary.
Both phones are rooted, her phone is a workhorse because of her job, fashion design NYC, keeping track of 4 email accounts (2 gmail, 2 Microsoft Eexchange) plus crazy messaging all day long.
Check your phone model.
It may be different. Maybe you have the wrong battery in your phone?
There where some instances that had some Epic's with 1500 mha batteries instead of 1800mha!
Pp.
Sent from a jelly bean shooting Epic. In your eye ....... phone.
Battery Issue?
PanchoPlanet said:
What rom/build are you on? Rooted?
Your problem isn't a common topic here unless your running experimental nightlys or doing a bad flash/install or your battery is no good.
I have two Epics since 10/2011 and have never encountered this condition. We did replace the batteries on both phones in 12/12 because of rapid discharges, going from 90% to 50% after a reboot or running a system heavy app like browser, camera, or YouTube.
Other than that all we do is use and charge when necessary.
Both phones are rooted, her phone is a workhorse because of her job, fashion design NYC, keeping track of 4 email accounts (2 gmail, 2 Microsoft Eexchange) plus crazy messaging all day long.
Check your phone model.
It may be different. Maybe you have the wrong battery in your phone?
There where some instances that had some Epic's with 1500 mha batteries instead of 1800mha!
Pp.
Sent from a jelly bean shooting Epic. In your eye ....... phone.
Click to expand...
Click to collapse
Phone is not rooted....straight OS. I will check the battery to ascertain if it is a 1500 or 1800.
Phone is an SPHD710. It's only three months old and has been swapped twice by Sprint. I think it may be ICS. When I got it, they updated it to the latest OS which was ICS fron Gingerbread, so I don't know if it would have had the same problem with GB.
I'll try to get a new battery from them and see if it makes any difference.
Thanks.
qanda said:
Phone is not rooted....straight OS. I will check the battery to ascertain if it is a 1500 or 1800.
Phone is an SPHD710. It's only three months old and has been swapped twice by Sprint. I think it may be ICS. When I got it, they updated it to the latest OS which was ICS fron Gingerbread, so I don't know if it would have had the same problem with GB.
I'll try to get a new battery from them and see if it makes any difference.
Thanks.
Click to expand...
Click to collapse
Most definitely I would say ICS. !!!!!
If it had been left on gb you wouldn't be experiencing these issues. :thumbup:
Pp.
Sent from a jelly bean shooting Epic. In your eye ....... phone.
deviouskind said:
Hey I have been noticing a weird issue with my phone.
Ive flashed a few different ROMS to see if it was a specific one or if it is something else. Yes, that didnt work.
I am still having random turn offs which shut the phone down. Whether on it or not it happens at least twice a day.
Does this have something to do with the battery? When i reboot the phone the battery level shows at what it was...
last example I had was 68%. So it wasnt fully dead. I was going to send my phone back but decided to stick it out and maybe a new
battery will work? Any help will be greatly appreciated.
Click to expand...
Click to collapse
Sounds like the power button might be going bad. If you are not getting sudden large drops or increases in battery % I would lean towards the power button.
Sent from my SPH-D710 using Xparent Cyan Tapatalk 2
I'm having the same sort of issues on my S2. I've had it for about 6-7 months and it's worked fine but the last few weeks it's been almost unusable. Within 5-10 minutes of using my phone it will shut off, regardless of the battery level. Turning it back on would show that it was critically low on battery and it would shut off again within seconds. Plugging it into a charger would let me turn on again and restore the battery level to what it was, oftentimes over 60%.
It seems that the false battery reports come and go, but the real problem is that the phone just keeps turning off. It's useless without a charger anymore. I've looked on Sprint's forums and it seems like many people have been having the same problem. Especially after the new JB update. I've been running stock so I figured I might try a custom rom. I rooted and went back to FF18 but I can't load up a custom recovery to install a ROM. The link to download the autoroot package in this thread is dead.
I have run into the same issue starting about three weeks ago. I am already on my second battery, which is only six months old, but it was behaving as if it was dying again, so I got another brand new one from the sprint store just to make sure... Phone was still shutting off though. After some more research, I came across someone who had a bad card reader in their phone. They even wrote a program that keeps track of mounts, ejects, and bad ejects. I downloaded it (its called sd card monitor), and sure enough, my card is ejecting itself multiple times an hour (which is no surprise, this phone has destroyed several cards already)... If I remove the card, I have no more problems... So for now, I am using my phone without a sd card. I am not paying Sprint $50 for a refurbished replacement at this point, I am fed up with their service and will be changing carriers after the S4 comes out...
The strange thing though, the sd card issue doesn't affect the phone if it's plugged in.
MECHAnized said:
I'm having the same sort of issues on my S2. I've had it for about 6-7 months and it's worked fine but the last few weeks it's been almost unusable. Within 5-10 minutes of using my phone it will shut off, regardless of the battery level. Turning it back on would show that it was critically low on battery and it would shut off again within seconds. Plugging it into a charger would let me turn on again and restore the battery level to what it was, oftentimes over 60%.
It seems that the false battery reports come and go, but the real problem is that the phone just keeps turning off. It's useless without a charger anymore. I've looked on Sprint's forums and it seems like many people have been having the same problem. Especially after the new JB update. I've been running stock so I figured I might try a custom rom. I rooted and went back to FF18 but I can't load up a custom recovery to install a ROM. The link to download the autoroot package in this thread is dead.
Click to expand...
Click to collapse
Can you confirm that your phone is having the same issues due to the card reader.?
If so please share.
(Otherwise you need a new battery.)
Pp.
Sent from a jelly bean shooting Epic. In your eye ....... phone.
PanchoPlanet said:
Can you confirm that your phone is having the same issues due to the card reader.?
If so please share.
(Otherwise you need a new battery.)
Click to expand...
Click to collapse
I ran that SD card monitor app for about 4 hours and no disconnects, so I guess it's a battery issue.