Develop Bugs

Telus Desire ROM Needed ASAP.

Hi. I recently rooted and installed a WWE "sensefroyo" rom off the internet.
And I just figured out (since a couple of hours) that my speaker isn't working AT ALL.
Before, it worked when you left the battery out for a minute and put it back in. it worked flawlessly. But after a while it'd go back to being messed up.
Now its screwed. and wont work at all.
I didnt realise I needed to get it replaced till now.
I really need the Telus Desire rom asap. As I just emailed them about it, and most likely need to get it replaced/fixed. And I dont know much about Telus, if you lose warranty privileges if you root/custom ROM it.
Unless I can tell them that I installed the official 2.2 ROM (dont know if it needs root) off those .exe files (the RUU_Signed) kind. (They didn't work for me. So i rooted using recovery)
Or if you can link me to one where I can find a rom that does not require rooting, and has an .exe file and a copy of a .zip kind.
I wrote a lot here, and its all over the place.
Right now. Either link me to the Telus Desire rom. or one where I can flash without rooting.
I am going to unroot as soon as I get one of those two things^
Thanks. I just hope you guys know what kind of freaky situation I am in.

Where did you buy it, and how long has it been since you bought it?
Depending on those factors, you may not need to worry too much.

I had it activated on a 3 year contract almost a week ago(Not even a week)
What do you mean by I will not have to worry about these things?
Is Telus a carrier that is more on the 'chill' side of things?
EDIT - So I just got off the phone with Telus.
The representative told me if I installed something that Telus did not release. That basically voids my warranty. So now I really need to get back exactly as it was before.
Can someone please help me out here?
I need to go to a dealer soon to get it replaced.
I am pretty sure I can unroot it myself with no issues I guess.
I really need something that matches with the same stats as a Telus Desire.

You should probably try starting over.
If your rom is still rooted, get ROM Manager and install clockworkmod.
You can install something stable like opendesire and wipe data/cache.
You should be fine, unless you really have some unusual desire to be on Telus' rom.

I was wondering if someone can post what their 'software version' looked like on a Telus Desire
Maybe then I can try to get the same radio and 'stats' as a factory device.
I got on a rep and they also said that the worst thing that can happen is your device will be sent back.
They even said that some people wont even notice the software change and stuff.
If at the end I cant get a Telus rom. I would LOVE a link to an Eclair build rom. Possibly one that is an official.

Didn't you nandroid backup prior to moving to froyo?
From what I understand you can restore from that.

mfpreach said:
Didn't you nandroid backup prior to moving to froyo?
From what I understand you can restore from that.
Click to expand...
Click to collapse
I actually have NO idea what nandroid was.
I just followed instructions off a tut on xda.
So I cant seem to find factory eclair roms.
Now I read around a little bit more.
And just feel completely stupid.
Please. Someone. A factory Eclair build.

start by getting clockworkmod installed.
Without knowing what state your device is in, it's tough to help you.
but with clockworkmod recovery going, you will easily be able to switch between roms.

Honestly you couldn't have bought it that long ago, just return it to the store, the guys don't even know how to check.

routehero said:
start by getting clockworkmod installed.
Without knowing what state your device is in, it's tough to help you.
but with clockworkmod recovery going, you will easily be able to switch between roms.
Click to expand...
Click to collapse
I already do have it. Thats how i installed all the different roms (Leedroid, Nightly Cyanogen, and then eventually the official one)
Hold on for a couple of minutes as I can provide you with some of my hboot and so recovery options. (Using the WiFi hot spot at the moment)
Other then that. Here is my 'software version'
android 2.2 with the latest 32.43.00.32U_5.09.00.20 radio
Kernel is
2.6.32.15-g1fc4045
[email protected]#1
Build #
2.06.832.1 CL207528 test-keys
Software Number
2.06.832.1
with the obvious webkit 3.1
hboot info?
BRAVO PVT3 SHIP S-ON
HBOOT-0.83.0001
MICROP-051d
TOUCH PANEL-SYNT0101
RADIO-5.09.00.20
Jun 10 2010, 12:12:05
Used ClockworkMod Recovery v2.5.0.1
Yes it is an SLCD display?
you needs more? - tell me what exactly you need and how I can get it

download opendesire 3.5.0, wipe data/cache, flash that.
after you set it up, let us know what's not working.

If I were you, I would go back to the store you got it from, with your recipt and contract. You have 14 days to return any phone. That's how I got my desire, I returned a Hero. Make sure you take everythign back you got, charger, phones, etc. Tell them waiting to get a band new phone fixed is a waste of your time, and you want to exchange the phone right away.
So long as you have a sense UI ROM running, I doubt they will know you have rooted the phone. The guys where I bought the phone didn't know too much about it.
If you managed to get a tech support guy to tell you they might not notice, you clearly have the power to get what you need from people. Be forceful if you have to, within 2 weeks they should just give you a brand new phone. After 14days though, your gonna have to live with no speaker, hope it's actually a software issue(doesn't sould like it if even stock it was failing), or send it back and hope they don't miss it. To the best of my knowledge there are no Telus official roms to be found, but there are many official roms from other places. As long as your background doesn't say VodaPhone or something, how will they know?

ajanu said:
If I were you, I would go back to the store you got it from, with your recipt and contract. You have 14 days to return any phone. That's how I got my desire, I returned a Hero. Make sure you take everythign back you got, charger, phones, etc. Tell them waiting to get a band new phone fixed is a waste of your time, and you want to exchange the phone right away.
So long as you have a sense UI ROM running, I doubt they will know you have rooted the phone. The guys where I bought the phone didn't know too much about it.
If you managed to get a tech support guy to tell you they might not notice, you clearly have the power to get what you need from people. Be forceful if you have to, within 2 weeks they should just give you a brand new phone. After 14days though, your gonna have to live with no speaker, hope it's actually a software issue(doesn't sould like it if even stock it was failing), or send it back and hope they don't miss it. To the best of my knowledge there are no Telus official roms to be found, but there are many official roms from other places. As long as your background doesn't say VodaPhone or something, how will they know?
Click to expand...
Click to collapse
Telus has 30 day DOA over the counter exchange.

YAh but he made the mistake of telling them e rooted and flashed it (why on earth would any one do that i dont know)
So they have flagged that IMEI in the system as void.
Your best bet is to try doing a wipe and flashing back to the telus 2.1 rom and radio, you will, the recovery is gone though as we dont hava ruu.

Actually. I didnt. I went straight for asking the question off a residential phone that uses Rogers. So they don't know who I was or any account related things.
The first time I called though, I told them that the speaker wasnt working and I wanted it replaced.
So no my IMEI is not flagged, guarantee you that part.
I will try using the OpenDesire 3.5.0 with "clear/wire cache"

This might work for you and i think its your best bet.
http://forum.xda-developers.com/showpost.php?p=6710085&postcount=3
Go to the above thread, follow the instructions and make a gold card.
then go to the following thread, download official froyo rom and flash it. It looks almost the same as the original rom.
http://forum.xda-developers.com/showthread.php?t=753672

I cant seem to do the goldcard thing.
I am using the official 2.2 at the moment.
It does look the same as 2.1 Telus itself.
What does it mean over here?
# Ensure you have unzipped the SDK, then open a command prompt to the extract location. Change to the 'tools directory.
# Type
Code:
adb shell cat /sys/class/mmc_host/mmc1/mmc1:*/cid
and press enter. You should get a very long number which looks like this: 532600bd227d9c0347329407514d5402.
Click to expand...
Click to collapse
I cant seem to do the "command prompt" location thing.
Someone wanna help me? maybe with some screenshots?

I am done making the GoldCard. What does it even do though?
It has something to do with switching to the factory rom..
Now. I have issues with the RUU. It does not wait long enough for the phone to be in bootloader.
EDIT - Is there any way I can "remove" or uninstall the Superuser Permissions app and the "Wi-Fi Hotspot" app? To make it appear even more legitimate.

da pavinator said:
I am done making the GoldCard. What does it even do though?
It has something to do with switching to the factory rom..
Now. I have issues with the RUU. It does not wait long enough for the phone to be in bootloader.
EDIT - Is there any way I can "remove" or uninstall the Superuser Permissions app and the "Wi-Fi Hotspot" app? To make it appear even more legitimate.
Click to expand...
Click to collapse
I packed up the telus stock rom from a nandroid dump you can try it.
http://www.mightyrom.com/mrx/MRX/Bravo/Stock/Telus_HTC_Desire_Stock_2.1_NoRADIO.zip

Hey I needed to unroot my phone too and I tried a bunch of things then I was following procedures to root my phone again because I tried installing the Rom that was posted by the person that posted before me and I messed up and got lots of errors when I got the phone started and had to force close a bunch of things constantly. Anyways I followed step 3 of the tut for rooting TELUS desires on this forum site and when it restarted I got my stock TELUS Rom back unrooted. This is the step I followed
3. Go to HBOOT, this is done by shutting down your phone and powering on the device while holding the Power button down and pushing Volume down at the same time, once HBOOT is loaded do a wipe (Clear Storage). You can navigate the menus by using the volume rocker and the Power button to select your option.
forum.xda-developers.com/showthread.php?p=7818278 is the link to the tut I was following.
I dunno how it worked but it did, I got my stock TELUS Rom by doing this. Maybe I got lucky and maybe you might too. Oh and just for your info, the tut I used to root my desire initially was this one forum.xda-developers.com/showthread.php?t=750888. Good luck

Can you change rom without rooting?

I have a T-mobile uk branded desire (firmware version 2.1 -update 1 )
(software number 1.15.110.11), I dont want to root as i want to keep the warranty, but the low volume problem is really pissing me off, I tried to watch a film while stuck on the underground today, I could not hear a word of it, even with hi end sennheisers, its really pissing me off!!!
I have been told that switching to the stock HTC rom will solve the issue.
If possible pls explain how? I am an android newb and will need help.
Many thanks in advance.

sadly, no.
But if you have a problem, you can keep a backup of the stock HTC sense rom, and restore it. Additionally, you can restore the recovery to stock (I think i saw it somewhere).
After all that, you are good to go. Warranty still valid, and you can RMA it

Thanks for the reply, pls remember I am a newb, how do I do this???

Root your phone, do what you want with it, just keep this handy...
http://shipped-roms.com/shipped/Bra...00.28U_4.06.00.02_2_release_127570_signed.exe
It's the current T-Mobile UK stock ROM and can be reflashed at any point to return to stock for warranty purposes (link may go down occationally so keep trying until you have it)...to reflash the stock ROM just make sure you have your Desire connected to your PC with HTC Sync and run the file - simple as that!!

I really dont want to root it to be honest, the phone is perfect except for the media volume! Do you think if I contacted htc they would be able to tell me how to change the rom without rooting it?

You CANNOT change the ROM without rooting, and HTC wouldn't tell you as it's breech of their warranty...just root it, you can always go back to stock if need be using the file I posted

Rooting isn't for everyone. If you have doubts about it, you should not do it. It's better to read some more about it than to hastely brick your phone. Most bricks are solvable these days, but it is no fun to do. If you want root just for the volume, it's not worth it if you don't know what you're doing, imho.
Sent from my Evil Lair using Doomsday Device

I have a T-Mo branded Desire that I have de-branded to a stock ROM, it's been OTA updated to 2.2 and just this morning it OTA updated to the new release all without rooting.
You just need to create a goldcard (very easy using the helper program) which will allow you to install any stock RUU. I have left the goldcard in my phone as it works as a standard microSD anyway to avoid any problems that occur when updating with out a gold card in.
I can't post links as I'm too much of a newb around here but search and the links are there.

Evo Unroot Repair

So my Evo charger port has been broken for awhile and I finally have the chance to take it in tomorrow to see if they will repair it under warranty. I obviously have to unroot it for them to do this, since I'm on CM7 right now.
So I'm a little confused - I flash the PCIMG to unroot but after I need to go to a stock sense rom. The stock rom threads have been saying if I flash them, I won't be able to re-root my phone. They will probably just repair my phone so I want to be able to root it afterwards.
So what am I suppose to do in this situation? They said they would fix my phone in under and hour if there is a problem.

ipractice said:
So my Evo charger port has been broken for awhile and I finally have the chance to take it in tomorrow to see if they will repair it under warranty. I obviously have to unroot it for them to do this, since I'm on CM7 right now.
So I'm a little confused - I flash the PCIMG to unroot but after I need to go to a stock sense rom. The stock rom threads have been saying if I flash them, I won't be able to re-root my phone. They will probably just repair my phone so I want to be able to root it afterwards.
So what am I suppose to do in this situation? They said they would fix my phone in under and hour if there is a problem.
Click to expand...
Click to collapse
you will be able to re root again after you get it worked on, no worries. All of the Evo software that is currently available is rootable.
Unrooting is easy, and basically two steps. First, if you rooted with unrevoked, or ever flashed the Unrevoked Forever tool, then you first need to flash the unrevoked S on tool. That will turn your S on. After you flash it, go to the bootloader, and confirm that your S is On. Once that's set, download the PC36IMG, and put it on the main directory of your sd card (not in any folders) Be sure it's named exactly PC36IMG (capitals matter, must be all caps). THen boot into the bootloader, and at that piont the bootloader should find the PC36IMG file, and ask you to update. Press Volume up to say yes. Once it's done flashing, when you reboot you'll be back on a stock sense rom, s on, and ready to take it in for service. You'll be able to root again afterwards using any of the current available methods. Good luck.
PC36IMG's and RUU's:: http://forum.xda-developers.com/showthread.php?t=884060&highlight=hboot-0.97+ruu
Unrevoked forever S on tool attatched below.

unfortunately there (to my knowledge) isnt a way to "repair" your charging port since this is a known issue with the HTC EVO.. i know because I work for Sprint. Unless they have someone there that can sauder your port back on or anything like that your probably just going to get a new phone. what i would tell you to do is unroot it, let them order a new device or swap one out and root that one..just some food for thought.

dgomez720 said:
unfortunately there (to my knowledge) isnt a way to "repair" your charging port since this is a known issue with the HTC EVO.. i know because I work for Sprint. Unless they have someone there that can sauder your port back on or anything like that your probably just going to get a new phone. what i would tell you to do is unroot it, let them order a new device or swap one out and root that one..just some food for thought.
Click to expand...
Click to collapse
You must work in a call center.
Evo charging port durability is a known issue. Since it is hardware, a technician cannot reject the device due to being rooted, only if it is a software issue.

You're going to get a new phone, they cannot fix the port as others have mentioned. Don't worry about how easy it will be to root again, as you'll have a different phone anyway.

No i don't actually. and yes I do realize that unless its a SW issue we will work on it. I have done it many a times. If we end up having to swap the device out it must come back with the same SW as it left when you first bought it. Its just our M&P. some of our rf testers will not read rooted devices which is why we don't.. We are required to test every aspect of the device from radio to Screen.
Sent from my PC36100 using XDA App

[Q] Warranty...?

Hi, Hope some1 can help me!
ok.. so i have been installing custom roms etc within the last couple of months.. the latest one i used was RCMIX3D Runnymede. This was working absolutely fine until one day the WIFI, the bluetooth, and the up and down volume keys all stopped working. When trying to turn on wifi it says Error. same with bluetooth... i have tried absolutly everything to sort this out. different roms etc.. the volume buttons don't even work in bootloader recovery mode!
I have now managed to install the RUU stock rom 1.32 using my laptop.. and still nothing works..
so i'm thinking must be a hardware problem?! and wanting to send to HTC for a repair... thing is.. i am wondering will they know i have rooted and installed custom roms etc?.. as i now have stock rom from RUU and will update to 2.3.5 via OTA on my 3g network..
Is there anything else i need to do? or have i messed up my chances to get my DHD repaired on the warranty?
Really hope somebody can help!! as this is doing my nut!
Cheers
Garry

hardware failure most likely if its not even working in recovery
my vol - doesnt work, im waiting for the day when the vol + goes kaput as well ,, a weak link in an other wise excellent phone
sometime i think engineers at htc went for lunch when it was time to make the volume rocker

Surely somebody would know if rooting etc would void the warranty?! i have stock rom and now unrooted......

I've just sent my phone back for replacement (long story short, HTC didn't repair my phone completely when they were supposed to, I had to take my phone back, didn't have time to replace it, and after some haggling I finally have got them to get a replacement sorted for me). I sent it back rooted, but with stock firmware (apparently Mac users don't exist, and I'm not installing a copy of Windows on my system just to unroot my phone).
Note that in the Nexus One warranty policy, there was a clause "h", which stated that rooting voided the phone's warranty. None of the phones since, whether that be the Desire or the Desire HD, have this clause. So it is safe to assume, and you have a strong point to argue, that rooting does not void your warranty, though if you come to brick your phone, of course, you won't be covered.
There is no other clause, apart from this clause "h", that covers software; it all covers hardware failure.
Finally, there are loads of stories that I've read of people sending off rooted phones for repair, and them coming back rooted, whereas there are few of phones being rooted, and being refused repair. Also, as you will know, to restore the phone to a standard, completely stock, factory fresh state, all you do is run the RUU; sending a phone back when a simple RUU restore is possible, to me at least, would not be economical, both in terms of time and money.

Get it back on s-on using Easy Radio tool v2_2 found here on xda http://forum.xda-developers.com/showthread.php?t=857537 and unroot and it should be fine.
However I understand you can´t use volume buttons, but well if you can root the device with visonary then you can do s-on using the tool I mentioned.
After that call HTC explain them your problem and send it for repair. I guess they will not find any traces that you used custom roms and also I heard from several people on www.tweakers.net who used custom roms and even didnt return it on s-on still got there warranty when they had it go for repair.
But most important don't mention about root or custom roms to HTC, aslong as you do that they will probably give the warranty and also HTC is not one doing the repairs it are external repair companies so it might be different for each country.
And yes if you would still have the custom rom on it would void your warranty, that's why I would always put it back to stock if possible, but about root I don't know, but before In returned in my phone for repair I just did a factory reset so that all data was gone and any traces off root.

Thanks for your responses,
I've since found a link on another site.. which shows somebody with the exact same problem and has got HTC to admit its this is a known fault.
http://androidforums.com/desire-hd-support-troubleshooting/300012-wifi-error-bluetooth-wont-connect-volume-button-not-responding.html
i'll crack on with the S-on thingy and call them tomorrow to send for repair or replacement
Cheers again for clearing that up

Shop Bricked My Phone

Hi,
I just bought myself a Desire HD and took it into the local shop to have it unlocked. However, according to the bloke in the shop, he used the wrong software (for Virgin) instead of the software for T Mobile and now my phone isn't starting up. He says that he is waiting for some software to be sent to him, so that he can reflash the correct software onto the phone. Obviously, I am rather worried about this, so can anyone confirm that this is possible and that my phone will be OK. And that iut is a known problem. Apparently he was supposed to have used the software for T Mobile to unlock it, but after using the Virgin software the phone has two conflicting programs trying to run at the same time. A|ny advice will be very welcome.
Many thanks
Ian

Yikes. They better fix it or replace it. Surprises me that most of the problems with peoples phones are from shops like this. If he has fastboot or adb access he should be fine. Though he should be able to snag what he wants from xda and fix it. Sounds like they are giving you the run around because they can't figure it out. I would demand a replacement.
Sent from my Inspire 4G using xda premium

Thanks for the quick reply. He has said that he is waiting for the correct software to be sent so that he can reflash the phone back to t mobile and then unlock the phone. This is really P'ing me off at the mo because, I have just bought this phone today to upgrade fron an LG optimus GT540 and was looking forward to playing with it and rooting it like I did the Optimus. If he doesn't sort it out by the end of tomorrow, I will be demanding a replacement.

to be honest if you are talking about rooting and already on here reading up etc i dont know why you even took it to a phone shop in the first place ,dont want to sound harsh but come on!! unlocking is free via a few methods if you read some of the guides and ofcourse if you got stuck then you have us here on xda to help

How exactly does your phone behave? Does it stay black when pushing the power button or hang at the HTC logo etc?
Sent from Desire HD using XDA app.

First of all, I took the phone to a shop because I didn't realise it could be done free from here. I have rooted my LG Optimus which is a much cheaper phone and so I know I can do it. However, I have never unlocked a phone, so I thought I would take it to a shop and have it done SAFELY.
Hiya unhallowedone, he showed me the phone and it has a white screen with ab few lines of text on it in (if I remember rightly) red and blue font.
I phoned him again today and he said that the website had sent the wrong software and he was still waiting for the right software and that it may be after Christmas before it is fixed. I have tried telling him that it either needs to be fixed by end of trading Saturday or I want a replacement, but it seemed to fall on deaf ears. I am going to see him face to face tomorrow morning to see what he says.

Thats the HBOOT screen, you can recover the device from there. You need a T-Mob UK RUU.
Do you know if you were running Gingerbread or Froyo?

Hiya Andy, it is running 2.2 Froyo. If I can download the software myself I will take it to him lol. He has said that due to his messup the phone now has both T mobile and Virgin software on it which obviously is incompatible and causing the problem and that he needs to reflash the original T mobile software to put it right. He is supposed to be getting it fromn a specific website that apparently is very slow in answering back and sending out downloads.

The lastest available RUU (ROM Update Utility) for T-Mobile UK is 1.75, which is Froyo.
http://www.filefactory.com/f/efa28fefafc4af9c/
It should be bottom of the list.
RUU_Ace_TMO_UK_1.75.110.2_R_Radio_12.28e.60.140f_26.04.02.17_M2_SF_release_163304_signed.exe
You may need HTC Sync installed on the PC which will run the RUU. This is purely for drivers & such.
If your software version is higher than x.75.xxx.x it will not work, as you cannot downgrade without a Goldcard.

OK thanks, I am downloading it now and will take it in tomorrow morning. Hopefully if there are any problems, seeing as he is a supposedly proffesional shop, he will have a goldcard to sort it out.

I doubt they'd have a goldcard, but you never know!
If you get a "Main Version is Newer" type error then your firmware is newer and you will need the goldcard.
To make things quicker & easier, once the RUU has downloaded, run the ~.exe file until you get to the first prompt. Now search your computer for "rom.zip", (It is extracted when you run the RUU~.exe) It may be hidden in you local temp files.
Once found, copy to your desktop & rename "PD98IMG.zip". Pop this on a spare micro-sd, USB flash of if still in the stone ages a CD-ROM . You need to get this onto the SD card in the phone, don't put it in a folder, just straight on the card.
Next time you phone boots into HBOOT (Power + Vol Down) it will load the PD98IMG.zip automagically and prompt you to flash without using a PC.

Thanks for all your help, I am just looking for the ROM.ZIP file now. Hopefully this will sort it out as I would like to start playing with my new phone. Also, he wasn't impressed when I told him if it wasn't ready be Christmas, I wanted a replacement phone lol.

The rom.zip file will be in a hidden folder, so be sure to search them too. Once you close the RUU.exe the file is deleted, so be sure to keep it open while you find it.
If you do need a goldcard, and you ask for a replacement, be sure to perform a factory reset, that is available in the HBOOT menu, use the volume keys to navigate and the power button to enter.

Hi, I might sound green, but is it actually called rom.zip as I have looked in the temp folder and there is nothing there even whilst the prompt is still there.

I have found these two files that appear when I start the exe file:
ispr1622.rra
fd64.rra

If you type %TEMP% in cmd prompt it will take you to folder. It will be the newest zip file.
Sent from my Inspire 4G using xda premium

Had a look, I did have the right folder in the first place, but no zip file seems to appear when I run the exec file. Will have to have another go at it and see what is wrong. But thank you for your help. If nothing else, then I will take in the exec file and he can install it using a PC.

I'll see if I can extract it and just rename it and post it with my dropbox.
Update:
I was able to find it. File structure of the temp file was much different than what I have seen before. I am uploading it now and will post a link when done.
Sent from my Inspire 4G using xda premium

Here it is. It's been renamed pd98img already so just move it to root of sd card and flash through hboot.
pd98img
Sent from my Inspire 4G using xda premium

Thank you so very much for that, he has just phoned me and said that he has the phone working, but has not unlocked it. I am now going to pick it up and see what has actually happened to it. Fingers crossed he hasn't done any damage. However, I may very qwell flash my phone with this software so that I know where I am at and I can then take it from there. I think i will give unlockinbg the phone myself a go. I don't see as I can do any worse than he has lol.