Develop Bugs

possible to return phone after rootiing?

Has anyone tried returning the phone after rooting it? How about after flashing a different ROM? Any differences before the 30 days and after as far as the same questions above go?
I'm curious before I decide to root my phone.
Thanks!

You can just run the stock RUU to go back to the shipped rom. Check the wiki if you need it.

damn this question has been asked alot

I'm more interested in if you can't flash it back to stock Ruu. For example if you have an issue and need to return it or send it in for warranty repair and switching back to stock isn't possible.

bigdogdan2 said:
I'm more interested in if you can't flash it back to stock Ruu. For example if you have an issue and need to return it or send it in for warranty repair and switching back to stock isn't possible.
Click to expand...
Click to collapse
By rooting you have voided your warranty. So no, if you root and leave it rooted then your warranty is void. I just restored my rooted phone to factory so I can return it due to the screen separation issue.

if the unit powers on you can RUU, else you cant. if sprint/radioshack whomeever cant power the unit on and you've not opened it or water damaged it, then it should be fine to replace. they arent going to hunt you down, at least i dont think they will.

yeah my evo was in a boot loop while rooted, with damagecontrol 3.2 rom, and a new radio update and i got a new one, within the 30 days of course. but i learned my lesson and bought a security plan XD

everyones still within the 30 days

Last week I was in the BB I bought my phone from, trying to get a replacement for a few issues. When the rep walked away I took a peek at his monitor, as he was searching for any memos on the issues i had.
He had one email open that pertained to Rooted devices and how to test if the device was rooted or not, and instructions on NOT to accept any returns if the device was rooted considering it does void the warranty and changes the original item itself.
Just a heads up lol.

That's kinda dumb. Rooting is just software change it's not any change to the hardware itself, it should be fine to return.

strung said:
That's kinda dumb. Rooting is just software change it's not any change to the hardware itself, it should be fine to return.
Click to expand...
Click to collapse
But rooting can also brick your phone if you do it wrong.

Yes, but if you get it back to stock RUU then any such risk has been neutralized.

[official] Problems with Telus OTA update.

So, just to keep telus update waiters in touch with whats going on with the OTA Froyo 2.2 update.
EDIT : The RUU is also avaiable ! You can continue to mess with your desire..and get back to the factory ROM if any problem:
[RUU] RUU_Bravo_Froyo_TELUS_WWE_2.25.661.2_Radio_32.49.0 0.32U_5.11.05.27 (thanks to football)
http://www.multiupload.com/T5H6PHUL33
The update is now available. Go to settings > about phone >check updates....to force the update.
Before launching it....be sure to have 90mo on the SD card free and 25mo on the phone.
http://fotadl.htc.com/OTA_Bravo_Fro....2-1.29.661.1_R_release_Pf7sjzjrgcmpsve12.zip
radio for those who just want that. http://www.mightyrom.com/mrx/MRX/Bravo/Radio/Signed/32.49.00.32U_5.11.05.27.zip
For root users...if you have problems with installing the update or if you are sucked in a boot loop or if you get this message
E:failed to verify whole-file signature
E:signature verification failed
Installation aborted
Click to expand...
Click to collapse
Do this:
On your Phone
1. open Astro and go to "download" folder
2. long-press and select "edit"
3. press "move"
4. press back button
5. press "edit" from the top menu bar
6. press "paste"
7. long press the file
8. press "edit", then press "rename"
rename to update.zip then press OK
Installation
*power off phone
*hold "volume down" and turn on phone
A screen should appear showing your phone's system searching for various files. Scroll down to “recovery” using the volume down button and press the “Power” button
*When you see the triangle with an exclamation point symbol, press the “Power” and “Volume Up” buttons at the same time. This may take a few attempts
*From the menu that appears, use the trackball to select "Apply sdcard:update.zip." Press down on the trackball to start.
*When the screen displays "Install from sdcard complete" use trackball to select "reboot system now" and wait for the phone to power back up.
I will put links to how to resolve different problems later...

If it's not out tomorrow, I think that's gonna be the push I need to make one of those fancy goldcards and install an RUU version of Froyo. What does the telus one have anyway, EDGE disabled?
EDIT: Thanks for collecting this info; more than I knew before.

The telus update won't offer much as I know. They will put some of their crappy apps that you can't delete...add some feature in apps (music dowloading or ringtones downloading... with some downloadable stuff) and thats it.
Any developers on XDA could do this job within 1 week... Htc desire was out on july or august on Telus... and they struggle to get it done in time.
Gold card is not a bad idea at all. Avoiding warranty kinda hurt me.

ecitron said:
We've been waiting for 4 months now...1 week or two won't kill us.
Click to expand...
Click to collapse
I got one of the very first Desires from Telus and had it running a custom ROM within three days.
I'm on 2.2.1 now. LOL!

no reason in loosing your mind over this
my phone is currently not working because of radio not compatible with froyo issue. And this RUU might possibly be the only i can fix my problem. No one on this forum was able to give me any help.
Every minute is too long of a wait. RUUs should be out the second a phone is out with the original rom and so on. Not when updates come up and the whole world had time to test those updates..and then..you know what..last minute we notice there's an issue. It's ok, it's not like people stuck in a 3 year contract with a nice paper weight as a phone can do anything about it either..

marinierb said:
I got one of the very first Desires from Telus and had it running a custom ROM within three days.
I'm on 2.2.1 now. LOL!
Click to expand...
Click to collapse
Root and flash a custom ROM is an easy option... anyone can do it... but like I said... many people don't want to loose their one year warranty...
I'll wait to see what's in the update package... if too many ****ty telus's apps ... I will probably jump in the boat. Unbrand the phone with a gold card and get OTA updates directly from HTC seems to be the cleanest solution for me.
Come on Telus...don't disappoint us ...
btw: More then 50% Desire's owner (Canad) are not with telus... we all bought the phone at full price. And get stucked with telus's apps ( and you can't remove them) will defininetly be disappointing.

ecitron said:
Unbrand the phone with a gold card
Click to expand...
Click to collapse
No need to do the goldcard thing. You can use Unrevoked.

ecitron said:
btw: More then 50% Desire's owner (Canad) are not with telus... we all bought the phone at full price. And get stucked with telus's apps ( and you can't remove them) will defininetly be disappointing.
Click to expand...
Click to collapse
That could be the reason to why Telus took out the outright price. I'm with Telus and I even bought it outright then gave it off and bought another outright a month later.
And yes Telus are one of the worst for OS updates, the Hero just got the 2.1 update today. And the Milestone has been taking forever.

Good morning canada.
Last news from people who called this morning.
It will be the 28th, 29th, 30th and finally the last day for all the unlucky people 31st.
Click to expand...
Click to collapse
I will call later in the day by myself and get u in touch.
Sent from my HTC Desire using XDA App

Yeah my phone made a strange noise last night and i figured it was this update.
Telus is the worst with OS updates. It was a full year before the Black Berry os update came to the Storm. I tried to do some freaking out at the store to get a new phone style stuff when they told me the new update just came out. I told them it had been a year- why would I assume it would ever come out?
Ill wait to see what ****ty Telus apps they install (is that what is taking them so long?) before I decide what I want to do. I could unbrand or switch to a diff rom- but I think I like sense.

I can understand the "RAGE" about telus sucking at updates. But why are you guys so upset. they will release froyo, all the **** in it will be old as dirt. no one will use anything from it to build a custom rom. And if you want something good you will flash a custom one.
Its like telling the future, except im pretty much guaranteed to be right.
The only thing if at all im concerned about is the ril and the radio.
And maybe a telus voice call app cuz they have it on my account, but be ****ed if i know how to get it going right now.
As for telus and installing ****ty apps. they have been good about that lately, i expect to see little to no Telus apps on the rom. The 2.1 rom was devoid of anything telus but the home page.

Good is subjective my friend. If you find froyo old as dirt its ok... but four those who want to keep their warranty...we have no choice. The probability of loosing 600$ is enough to not make changes on our phone...that will result on loosing the warranty.
Your are not the first...and not the last person to tell us to root..unbrand and bla bla bla...
Sent from my HTC Desire using XDA App

ecitron said:
Good is subjective my friend. If you find froyo old as dirt its ok... but four those who want to keep their warranty...we have no choice. The probability of loosing 600$ is enough to not make changes on our phone...that will result on loosing the warranty.
Your are not the first...and not the last person to tell us to root..unbrand and bla bla bla...
Sent from my HTC Desire using XDA App
Click to expand...
Click to collapse
Loosing warranty is relative to the knowledge of the user.
There is a pretty easy way to put the device back to factory software if you take the correct steps.
Thats if you have to. If the device is a brick before you return it then no harm.
ive already unrooted a telus desire, restored the stock rom from a nandroid backup (unrooted the backup) then flashed the radio back to the stock telus radio. after this i used fastboot to flash a stock recovery back on and lastly flashed the .83.0001 Hboot with fastboot, removing the s-off hboot. effectively returning the whole device back to stock. with all the correct software version numbers.

Juggalo_X said:
Loosing warranty is relative to the knowledge of the user.
There is a pretty easy way to put the device back to factory software if you take the correct steps.
Thats if you have to. If the device is a brick before you return it then no harm.
ive already unrooted a telus desire, restored the stock rom from a nandroid backup (unrooted the backup) then flashed the radio back to the stock telus radio. after this i used fastboot to flash a stock recovery back on and lastly flashed the .83.0001 Hboot with fastboot, removing the s-off hboot. effectively returning the whole device back to stock. with all the correct software version numbers.
Click to expand...
Click to collapse
It's good to know that it is possible to return to the stock config. I think a lot of us "waiters" would get off the bench if we knew it was possible to go back to stock if necessary.
Juggalo_X, would you consider writing a step by step process for returning a Desire to the stock config? Since you have already done it...

The thread is not about how to flash a stock ROM.
I will pay to see you restoring a stock rom when The screen is dead or when your phone wont start...
Sent from my HTC Desire using XDA App

I got a Telus Desire, so here is my delema (and question)
1. Like HTC Sense and would like to keep it
2. Have a lot of reason to move to 2.2 (BT dialing)
3. want to root phone
I'm guessing there are stock HTC Desire rom floating around (from the factory unlocked desire) but are those rooted/rootable? I heard HTC has been making it harder and harder for us to root. And will rom for AMOLED work with sLCD phone?
===============================================
Oky did some more Google-ing and found this, might be useful to you guys
://forum.xda-developers.com/showthread.php?t=741775
This is the rooted official Desire Rom
don't have time now but will have look through if this will work for our radio and sLCD issue.
if you guys already know, feel free to post and tell us
AlphaX

I tried a similar (probably the same) rom, but from this thread:
hxxp://forum.xda-developers.com/showthread.php?t=773997
I updated the radio to the latest, everything seems to be good and no bugs that I can see.

ecitron said:
The thread is not about how to flash a stock ROM.
I will pay to see you restoring a stock rom when The screen is dead or when your phone wont start...
Sent from my HTC Desire using XDA App
Click to expand...
Click to collapse
There would be no point in restoring a dead device.
I'm under the impression that you think htc checks the flash on every dead device? this is not so. its cheaper for them to replace the whole main board in a device rather then pay an engineer to remove the board put it on a bed of nails dump the rom via jtag routine and then analyze the binary images.
Also, If we're on the topic of paying me to restore a device with a blank screen send me one ill jtag it for fun and restore the device. How much you willing to pay? i need a Desire Z you know
On a side note, In the past 5 years ive probably sent at the VERY least 15 bricked devices back to HTC, WITH software that would void the warranty on them. and i have ALWAYS got my device returned fixed under warranty every single time.

Juggalo_X said:
On a side note, In the past 5 years ive probably sent at the VERY least 15 bricked devices back to HTC, WITH software that would void the warranty on them. and i have ALWAYS got my device returned fixed under warranty every single time.
Click to expand...
Click to collapse
Pretty difficult to believe that. 15 bricked...
Also just about anyone (cell carrier, manufaturer via phone, etc) will tell you rooting, unlocking and modifying (removing bloatware) will void warranty. I have heard of people sending in devices with those and succeeding but not very often.

15 bricked in 5 Sears. A reason to not listen to you. Not everyone has the time to mess with their phones that much...learn to jtag..etc..
Sent from my HTC Desire using XDA App

Evo Unroot Repair

So my Evo charger port has been broken for awhile and I finally have the chance to take it in tomorrow to see if they will repair it under warranty. I obviously have to unroot it for them to do this, since I'm on CM7 right now.
So I'm a little confused - I flash the PCIMG to unroot but after I need to go to a stock sense rom. The stock rom threads have been saying if I flash them, I won't be able to re-root my phone. They will probably just repair my phone so I want to be able to root it afterwards.
So what am I suppose to do in this situation? They said they would fix my phone in under and hour if there is a problem.

ipractice said:
So my Evo charger port has been broken for awhile and I finally have the chance to take it in tomorrow to see if they will repair it under warranty. I obviously have to unroot it for them to do this, since I'm on CM7 right now.
So I'm a little confused - I flash the PCIMG to unroot but after I need to go to a stock sense rom. The stock rom threads have been saying if I flash them, I won't be able to re-root my phone. They will probably just repair my phone so I want to be able to root it afterwards.
So what am I suppose to do in this situation? They said they would fix my phone in under and hour if there is a problem.
Click to expand...
Click to collapse
you will be able to re root again after you get it worked on, no worries. All of the Evo software that is currently available is rootable.
Unrooting is easy, and basically two steps. First, if you rooted with unrevoked, or ever flashed the Unrevoked Forever tool, then you first need to flash the unrevoked S on tool. That will turn your S on. After you flash it, go to the bootloader, and confirm that your S is On. Once that's set, download the PC36IMG, and put it on the main directory of your sd card (not in any folders) Be sure it's named exactly PC36IMG (capitals matter, must be all caps). THen boot into the bootloader, and at that piont the bootloader should find the PC36IMG file, and ask you to update. Press Volume up to say yes. Once it's done flashing, when you reboot you'll be back on a stock sense rom, s on, and ready to take it in for service. You'll be able to root again afterwards using any of the current available methods. Good luck.
PC36IMG's and RUU's:: http://forum.xda-developers.com/showthread.php?t=884060&highlight=hboot-0.97+ruu
Unrevoked forever S on tool attatched below.

unfortunately there (to my knowledge) isnt a way to "repair" your charging port since this is a known issue with the HTC EVO.. i know because I work for Sprint. Unless they have someone there that can sauder your port back on or anything like that your probably just going to get a new phone. what i would tell you to do is unroot it, let them order a new device or swap one out and root that one..just some food for thought.

dgomez720 said:
unfortunately there (to my knowledge) isnt a way to "repair" your charging port since this is a known issue with the HTC EVO.. i know because I work for Sprint. Unless they have someone there that can sauder your port back on or anything like that your probably just going to get a new phone. what i would tell you to do is unroot it, let them order a new device or swap one out and root that one..just some food for thought.
Click to expand...
Click to collapse
You must work in a call center.
Evo charging port durability is a known issue. Since it is hardware, a technician cannot reject the device due to being rooted, only if it is a software issue.

You're going to get a new phone, they cannot fix the port as others have mentioned. Don't worry about how easy it will be to root again, as you'll have a different phone anyway.

No i don't actually. and yes I do realize that unless its a SW issue we will work on it. I have done it many a times. If we end up having to swap the device out it must come back with the same SW as it left when you first bought it. Its just our M&P. some of our rf testers will not read rooted devices which is why we don't.. We are required to test every aspect of the device from radio to Screen.
Sent from my PC36100 using XDA App

[Q] Does unlock Bootloader mean out of warranty?

Yes, it looks like a very common question, but I used to own HTC-Wildfire once.
After installing custom ROMS, I have problems with battery malfunction. Untill now, I cannot fix it even if I brought a new battery.
I had purchased HTC One X, before I have found that the official ROM is not the best. I would like to try CUSTOM ROMS, but I'm afraid that it will make my mobile phone out of warranty.
However, I heard that after unlocking bootloader, we can lock it again and install an official ROM but the status of the phone will show " re-lock " instead of lock.
That means someone will know that I used to unlock it.
What do you think about this? Can I do it and also make it restore as untouched when my phone need fixing?
Thank you in advance.
KhSom

It will show re-lock, and I guess this is the purpose.
khom27820 said:
Yes, it looks like a very common question, but I used to own HTC-Wildfire once.
After installing custom ROMS, I have problems with battery malfunction. Untill now, I cannot fix it even if I brought a new battery.
I had purchased HTC One X, before I have found that the official ROM is not the best. I would like to try CUSTOM ROMS, but I'm afraid that it will make my mobile phone out of warranty.
However, I heard that after unlocking bootloader, we can lock it again and install an official ROM but the status of the phone will show " re-lock " instead of lock.
That means someone will know that I used to unlock it.
What do you think about this? Can I do it and also make it restore as untouched when my phone need fixing?
Thank you in advance.
KhSom
Click to expand...
Click to collapse

khom27820 said:
Yes, it looks like a very common question, but I used to own HTC-Wildfire once.
After installing custom ROMS, I have problems with battery malfunction. Untill now, I cannot fix it even if I brought a new battery.
I had purchased HTC One X, before I have found that the official ROM is not the best. I would like to try CUSTOM ROMS, but I'm afraid that it will make my mobile phone out of warranty.
However, I heard that after unlocking bootloader, we can lock it again and install an official ROM but the status of the phone will show " re-lock " instead of lock.
That means someone will know that I used to unlock it.
What do you think about this? Can I do it and also make it restore as untouched when my phone need fixing?
Thank you in advance.
KhSom
Click to expand...
Click to collapse
Your phone will still be in warranty in case of any hardware defects however should you break your phone as a result of flashing firmware then HTC will not assist you.

Yes, I believe that ANY rooting (and therefore ROM changes) voids the warranty of ANY phone however there are ways of unrooting your phone so that it appears completely unrooted.
Here's one method that may work: http://forum.xda-developers.com/showthread.php?t=900875
However if you use a program such as superoneclick, ginerbreak, etc then an unroot feature is often included.
I believe that these methods don't leave an obvious trace, thus allowing a warranty claim to be made.

dr9722 said:
Your phone will still be in warranty in case of any hardware defects however should you break your phone as a result of flashing firmware then HTC will not assist you.
Click to expand...
Click to collapse
That means if something wrong to my phone such as the screen is broken, I can still claim it, right?
If it is, I will begin to unlock my phone and install other ROM doubtlessly.

dr9722 said:
Your phone will still be in warranty in case of any hardware defects however should you break your phone as a result of flashing firmware then HTC will not assist you.
Click to expand...
Click to collapse
I had to send my HOX back to the shop because of a dodgy touchscreen. Of course, I had already installed ARHD so I was faced with the same issue. I reinstalled the proper RUU and relocked my bootloader. The shop accepted my RMA after finding the defect and told me that they had sent the phone to the HTC Service Center. So as of now the phone is wherever that is awaiting repair. The jury is still out as to whether they will investigate if the bootloader is relocked. I don't think it will be an issue, but I will report back as soon as I get word!
Cheers,
Mathieu
ps - I will change my signature as soon as I get my HOX back...

HTC will still honor warranty claims even if your phone was unlocked via HTCdev. The lcd on my One X decided that it would display the screen whenever it wanted to and not when I did. I called HTC and opened a ticket, shipped it to them, paid their slightly frustrating $20 USD handling fee, and now it's in repair with nothing else I need to pay.
This is with a unbranded HTCdev unlocked phone that had at least 4 different ROMs flashed as well as 2 kernels.
As far as your question of dodging the RE-LOCKED screen:
Until someone finds a way to S-OFF, we're stuck with it. But believe me that RE-LOCKED looks a whole lot better in HTC's eyes than TAMPERED.
If all you want to do is flash ROMs, just do it the HTC provided way.
Unless you manage to fry your phone by overclocking to 2.5ghz or overvolting, you'll be fine if the phone breaks.

Hi guys,
Just an update. I just received an email in which I was informed that my HOX has been repaired/replaced (I wonder which it is?). So either they didn't check the bootloader (or any secret log files of what has been installed) or they just didn't care. It would seem to have gone well...

Is using the box safe?

Hi, my HTC one M8 eye isn't working for about one week now because I installed a wrong ROM on it. I tried many methods to get it back working but all have failed. I messaged HTC service center in my country and they said they can't support it even if I pay, since it was damaged in a non technical way. So I sent it to a guy in a Mobile repair shop and after two days he said, something is preventing any flash ROM from being installed and that he has to use the box method to remove the cid and make the phone accept any custom ROM. Now, I don't understand what was he talking about and I fear this would lead to more damage. What shall I do?
Thank you in advance .

Aboemn said:
Hi, my HTC one M8 eye isn't working for about one week now because I installed a wrong ROM on it. I tried many methods to get it back working but all have failed. I messaged HTC service center in my country and they said they can't support it even if I pay, since it was damaged in a non technical way. So I sent it to a guy in a Mobile repair shop and after two days he said, something is preventing any flash ROM from being installed and that he has to use the box method to remove the cid and make the phone accept any custom ROM. Now, I don't understand what was he talking about and I fear this would lead to more damage. What shall I do?
Thank you in advance .
Click to expand...
Click to collapse
The tech guy is referring to the dedicated boxes used to unlock ,flash or repair mobile phones.it should be safe as long as the guy knows what he is doing.But I doubt there's a box that could change CID without the phone being s-off.
Flashing a wrong rom should only result to a soft brick.As long as you can boot to fastboot you practically can fix it with official methods like relocking the bootloader and restore with RUU.
or flash twrp and install a custom rom.

Yer im pretty sure they cant change CID without S-Off, i was looking at buying the Xtc2 clip. very similar, but doesnt change cid, and as already said, soft brick=easy to fix, i fear he may be trying the old garage mechanic routine, go in with a flat tyre, come out with a new engine lol.